[Q] Having a few problems. - HTC One X

Hello guys,
My HTC One X is only two months old but I'm having a few problems with it since it has been a month old. Maybe even a week or two.
My first problem is that my HOX doesn't detect my earphones/headphones anymore. When I plug them in and play music, the music stays playing through the speaker. It doesn't matter how I turn or bend the jack a little bit, it keeps playing through the speaker. Nor does it display the earphones symbol in my statusbar at the top. Is this a software problem? Or a hardware problem?
My second problem is that when my screen sometimes doesn't react when I press the Power button, like it doesn't turn on when I press it. When I touch the screen, it sometimes vibrate though, like in it's working without any display (sometimes the buttons below the screen light up, but the screen doesn't. Sometimes both don't light up). Another problem is that my screen sometimes changes from color, like pixels becoming red or green or so; or my screen starts to act up, sometimes my screen zooms in a lot, sometimes it just start to go from up to down, like really from the top and the bottom, or sometimes it just acts up a lot like the parts of my screen go stand through eachother.
My HTC One X has the following specifications:
Android-version: 4.0.4
HTC Sense-version: 4.1
Softwarenumber: 2.17.401.2
HTC SDK API-niveau: 4.23
HTC expansionversion: HTCExtension_403_1_GA_20
Kernel-version: 2.6.39.4-g090b42e
[email protected] #1
SMP PREEMPT
Smalbandversion: 2.1204.135.20
Build-number: 2.17.401.2 CL89015 release-keys
Browserversion: WebKit/534.30
I already talked to the HTC Live Chat, they told me to boot my HOX in Safe Mode and I also performed a hard reset, none of those things worked. My HOX is still original, I didn't change anything, just bought it from the store called Vandenborre in Belgium. Also, my provider is Proximus, also located in Belgium.
Will this be fixed with Android Jelly Bean and HTC Sense 4.5? Or what causes this?
Greetings,
Digifais.

Sounds like hardware problems to me.. i dint think jelly bean will fix this.
Did you test other earpieces?
Why not just return the phone and ask for another one?
Sent from my HTC One X using Tapatalk 2

Had it been, on a custom rom, i would've said software issues, as some kernels and custom roms, just fail with some system elements. This is not the case, this is on a stock rom...confusing...
Your best bet is to send it to HTC and see if they can do anything with it, if it's still under warranty, well they don't have much choice... considering it isn't your doing which made it go weird.

smidgeox said:
Had it been, on a custom rom, i would've said software issues, as some kernels and custom roms, just fail with some system elements. This is not the case, this is on a stock rom...confusing...
Your best bet is to send it to HTC and see if they can do anything with it, if it's still under warranty, well they don't have much choice... considering it isn't your doing which made it go weird.
Click to expand...
Click to collapse
Could I bring it to the store where I bought it aswell? I already e-mailed them and they said I should bring it to their store so their technicians can check it out. It's still under warranty because I got 2 years of warranty from the store. Some people said it could of been a model from the first shipment, because they were buggy or something like that.
I also tested other earphones, including the original HTC and one from Sennheiser. Both working in my iPod tho.

Digifais said:
Could I bring it to the store where I bought it aswell? I already e-mailed them and they said I should bring it to their store so their technicians can check it out. It's still under warranty because I got 2 years of warranty from the store. Some people said it could of been a model from the first shipment, because they were buggy or something like that.
Click to expand...
Click to collapse
Possibly yeah, you should take it back and see what you can do. Yeah there's a way to check when it was built with the serial number in th options tells u the location where it was manufactured to.
For example mine is SH24X there's a method to work it on a thread on it. I can't remember how.
Sent from my HTC One X
Edit: found the link: http://forum.xda-developers.com/showpost.php?p=24898388&postcount=13

smidgeox said:
Possibly yeah, you should take it back and see what you can do. Yeah there's a way to check when it was built with the serial number in th options tells u the location where it was manufactured to.
For example mine is SH24X there's a method to work it on a thread on it. I can't remember how.
Sent from my HTC One X
Edit: found the link: http://forum.xda-developers.com/showpost.php?p=24898388&postcount=13
Click to expand...
Click to collapse
Mine is SH26JW, only thing I could made up that it's one from China, Shanghai.

Related

Screen Flicker - Response from HTC

I have had my One X since last week on O2, I have noticed the screen flicker on full brightness. So I decided to contact HTC about this and they told me that there must be a problem with my device and to send it back to O2 and get a new one.
If that true then the new 1.28 OTA will not fix the problems that we myte have and it’s a hardware fault 
What do you class as a flicker? I notice my screen dimming and brightening fairly regularly under artificial light. Is your flickering more regularly?
fletchem said:
What do you class as a flicker? I notice my screen dimming and brightening fairly regularly under artificial light. Is your flickering more regularly?
Click to expand...
Click to collapse
Its more like a light strobe effect
You are right. Go and return it for a new one... HTC told me the same!
Sent from my HTC Desire using XDA
I'm the same.
Had an undranded One X from phones for you with terrible screen flicker.
I phoned HTC and they said it was def not normal or something that could be fixed with a software update.
I'm just back from exchanging it for a new one and this one is flicker free.
seems there are different types of screen flickers...
i experienced once something like a bad analog tv reception on a very small rectangular portion in the upper left corner when using the browser. you couldn't figure out what was "underneath" it.
it disappeared the same way it appeared...out of the blue
Hi, guys. What do you mean by screen flicker? Im finding that with mine on full brightness it appears as if the backlight part is flickering. Is this what you guys have had? thanks
jsmith_00 said:
I have had my One X since last week on O2, I have noticed the screen flicker on full brightness. So I decided to contact HTC about this and they told me that there must be a problem with my device and to send it back to O2 and get a new one.
If that true then the new 1.28 OTA will not fix the problems that we myte have and it’s a hardware fault 
Click to expand...
Click to collapse
When you say screen flicker is this happening all the time? I mean are you talking on the home screen and in apps or just when things are loading etc...?
zerozoneice said:
seems there are different types of screen flickers...
i experienced once something like a bad analog tv reception on a very small rectangular portion in the upper left corner when using the browser. you couldn't figure out what was "underneath" it.
it disappeared the same way it appeared...out of the blue
Click to expand...
Click to collapse
this is not a flicker this one is the browser glitch
silly game HTC is making us play really....more n more i realize i was stupid not to keep the grey that was running perfectly
I just can't see how it can be hardware...
Mine is flickering at times too.It seems like just about every device that is out there is doing it. I still think its software based, and probably a setting to do with the LCD display. If its hardware then HTC are going to run out of phones...
it's what is being discussed here http://forum.xda-developers.com/showthread.php?t=1592157
and HTC CS said the same to me, do a DOA. So I don't think it's software related. Those responsible at HTC should have let their employees know by now if it was SF related, so there's no indications it is so.
Thinking back to when my MacBook had a flickering problem a few years back and when I remember a Dell laptop at work having had an issue before too; I am sure Apple/Dell simply released firmware updates to fix the problem as it was an update that had caused the problem.
Surely something similar can/will be done with the HTC? Maybe its not happening on all devices and is inconsistant so HTC are telling people to DOA there devices whilst they work on a fix for it (maybe OTA)?
I just find it hard to believe that I have had 2x devices now and both have suffered different issues that it could always be the hardware. It would have to be seriously bad luck for 2x phones to come with issues down to the hardware; usually when this many people are having problems its a software issue over hardware (isn't it?).
I mean mine is flickering slightly on certain screens or during certain actions, I don't want to DOA a second device just to get this problem again as I really do love the phone. If the flickering can/will be fixed then I am happy to wait for that, but as mentioned before at this rate everyone with be DOA'ing devices just for the sake of it as different devices just seem to have the same and/or similar issues.
I have this problem. What is weird is that if I charge the phone fully the problem disappears until discharge at reaching like 80% where it starts to appear again and gets worst over discharge. I'd like to know if I'm alone. If not there are chances an OTA can solve it as it would be some kind of bad power management of the screen. And we all know our power management has some troubles
Sent from my HTC One X using XDA
joplayer said:
I have this problem. What is weird is that if I charge the phone fully the problem disappears until discharge at reaching like 80% where it starts to appear again and gets worst over discharge. I'd like to know if I'm alone. If not there are chances an OTA can solve it as it would be some kind of bad power management of the screen. And we all know our power management has some troubles
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Well I didn't notice it at all today, but I have noticed it when my device got to around 68% battery. Although it could of triggered before but I might not have been on the device. Whilst I was using it from 100% down to 86% everything was running perfectly fine with no flicker at all.
Could it be an app/widget in the background that is causing it? Then again probably not as we would all of had to install that same app/widget so ignore me there (thinking out loud).
It seems a lot of the initial launch day stock have the flicker.
I got mine on the 5th from Phones4U and my phone and some others sold that day have been returned to the same store.
The one I got today is totally flicker free on all colours. The screen seems totally different. It's not as blindingly bright as my original one but of a much better quality.
It may be software related but this would suggest otherwise.
If the thoery of it appearing while battery is going down it could just be some underpowering of the screen. That sounds logical and solvable via OTA.
I don't think any app could do that
Sent from my HTC One X using XDA
joplayer said:
If the thoery of it appearing while battery is going down it could just be some underpowering of the screen. That sounds logical and solvable via OTA.
I don't think any app could do that
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Yeah it does... As I said thinking back to Macbook/Laptop and the flicker (which had LCD screens) they were sorted via a firmware upgrade as I mentioned; which really would lead me to think OTA could sort it and that HTC are saying to DOA devices simply because they don't have a solution right at this moment in time.
DazNoonan said:
Yeah it does... As I said thinking back to Macbook/Laptop and the flicker (which had LCD screens) they were sorted via a firmware upgrade as I mentioned; which really would lead me to think OTA could sort it and that HTC are saying to DOA devices simply because they don't have a solution right at this moment in time.
Click to expand...
Click to collapse
Wasn't aware of this MacBook case. Nice to hear.
As I had some troubles with HTC i can tell you that (at least in France it works this way) their support service is like a different company. There is no communication between them and that is wanted for you not to be able to go far in complains. The people at these support center just read there scripts and know less of the product than we do. They can't be aware of early releases issues this way so for them the only solution is a new device. In the end that is stupid because they loose money and their good reputation
Sent from my HTC One X using XDA
joplayer said:
Wasn't aware of this MacBook case. Nice to hear.
As I had some troubles with HTC i can tell you that (at least in France it works this way) their support service is like a different company. There is no communication between them and that is wanted for you not to be able to go far in complains. The people at these support center just read there scripts and know less of the product than we do. They can't be aware of early releases issues this way so for them the only solution is a new device. In the end that is stupid because they loose money and their good reputation
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Thats exactly how it happens over here mate; would rather do the quick fix (handset exchange) than worry about the problem as they are reading from a script and probably don't even really understand the problem... By giving you another device they can simply bide time to report the problem to the technical team to work on a resolution.
I get that flicker only at lock screen when the notification lock screen its select it. Other than that none. So I can't use that lockscreen
Sent from my HTC One X using Tapatalk 2

TEST: Fix Flickering Screen And All Other Issues

I have an idea, that I'm willing to test. This is my first post in the Dev Section, so go easy on me if I have made any mistakes.
I'm sure many of you are aware of the issues with the One X, Flickering, Glitchy UI etc. So, I came up with a idea -
I have 2 HTC One X in my possession, one works flawlessly but has a Yellow screen (Because it is possibly made by Sharp), the other which is my first one, has flickering and every problem you can imagine.
So, If I was to get the ROM from my working Yellow screen One X, onto my first One X, is it possible that this would stop all the problems AND work on the clearer screen (possibly made by Acer)?
I'm willing to test it. But my time is running out. Both phones are due back within 3 weeks now as I've filed for a refund from Amazon. And before I do this, will it stop me from getting a refund? Regardless, the phones have issues (I guess the yellow screen is not a bug, but it is not the phone I purchased - if you get me).
So, what do I do? How do I dump my ROM, and how do I get it on my first One X?
All I know is to unlock them both on htcdev.com, but rooting and getting Clockwork/xRecovery (whatever it's name is now), I haven't got a clue. I've done it with all my other devices (around 6 or 7), but this is a different kettle of fish.
Thanks!
DM
Are you assuming the screens are made by Sharp or Acer as they are the suppliers HTC chose for the Sensation?
LadFromWales85 said:
Are you assuming the screens are made by Sharp or Acer as they are the suppliers HTC chose for the Sensation?
Click to expand...
Click to collapse
Yeah, it's just an assumption. It's very probable.
I don't know if it's possible to return an unlocked phone, because unlocking the phone voids some parts of the warranty. But i believe that there's a way to return the phone to it's locked state by re-locking and flashing the stock RUU, but i haven't tried it, and i don't know if it's possible to do with the one X.
You really think the phones have different ROMs? Because that's what you are suggesting, and in that case there would be different RRU's also. And also a clean RRU install would fix the flicker in that case, which I'm sure it doesn't.. And also, I think the screens are made by Samsung, but I'm not sure. The few I've tested have had the same panel ID even though one is warmer (yellower) than the other.
And lastly, you won't be able to return it if you've unlocked it though htcdev.com.. Maybe, if your lucky they don't check, you could re-lock it and hope for the best. But I guess Amazon know's what to look for. You better leave the dev'ing to the devs.
kruppin said:
You really think the phones have different ROMs? Because that's what you are suggesting, and in that case there would be different RRU's also. And also a clean RRU install would fix the flicker in that case, which I'm sure it doesn't.. And also, I think the screens are made by Samsung, but I'm not sure. The few I've tested have had the same panel ID even though one is warmer (yellower) than the other.
And lastly, you won't be able to return it if you've unlocked it though htcdev.com.. Maybe, if your lucky they don't check, you could re-lock it and hope for the best. But I guess Amazon know's what to look for. You better leave the dev'ing to the devs.
Click to expand...
Click to collapse
Your right. Not unless the FW is stored on a server and somehow is locked to you when you download the FW for reinstall. I'll give this a shot. I'm back on Ubuntu now, so I'm not 100% sure how to update my HTC using it... I'll look.
Delusphere said:
Your right. Not unless the FW is stored on a server and somehow is locked to you when you download the FW for reinstall. I'll give this a shot. I'm back on Ubuntu now, so I'm not 100% sure how to update my HTC using it... I'll look.
Click to expand...
Click to collapse
Check the software version number, if it's the same then there is no benefit to "copying" the rom from one to the other.
M.
mattman83 said:
Check the software version number, if it's the same then there is no benefit to "copying" the rom from one to the other.
M.
Click to expand...
Click to collapse
I just thought it might be worth a shot. No one seems to have an answer as to why the screen flickers. I'm just trying to narrow what could be wrong down by doing tests.
Delusphere said:
I just thought it might be worth a shot. No one seems to have an answer as to why the screen flickers. I'm just trying to narrow what could be wrong down by doing tests.
Click to expand...
Click to collapse
The answer is most probably faulty hardware, I've tried loads of roms not one fixes the flicker, mine gets replaced Monday.
Sent from my HTC One X using xda premium
Moved to general as this is not development...
Delusphere said:
I just thought it might be worth a shot. No one seems to have an answer as to why the screen flickers. I'm just trying to narrow what could be wrong down by doing tests.
Click to expand...
Click to collapse
It's surely not software. Maybe if the nand is broken and your screen drivers just happens to be at the bad blocks every time (and don't get remapped) No, don't waste your time and possibly money on this, it's most likely faulty hardware anyway. You could "adb pull /proc/last_dmsg last_dmsg" then open that file in a text editor and check if the both phones hade the same panel ID. If not, then it could be driver-related. Or maybe it's as simple as a loose connection.
I am pretty sure the flicker is software and not hardware. I get it, it normally starts ( but is not limited to ) when on the home screen. If you are experiencing flicker navigate somewhere with the option to bring up a menu. When I bring up a menu over the flickering screen the menu is solid and does not flicker while the activity underneath is still distorted.
I have tried killing sense to let it restart and that normally gets rid of the flicker.
(I call it flicker but it is really more like the image on the screen warps from the bottom but stays still at the top in a fluctuating way.)
Please disable fast boot and try it again. Fixed on my HOX
ozkarah said:
Please disable fast boot and try it again. Fixed on my HOX
Click to expand...
Click to collapse
Did that ages ago, but thanks for the suggestion. This phone is giving me memory's of when I had my Nokia N97.....
broncogr said:
Moved to general as this is not development...
Click to expand...
Click to collapse
Sorry! That was a genuine mistake! I wasn't looking where I was clicking :S

[Q] Can they keep me on the contract with faulty phone??

Hi,
On the 5th of April I signed a 24-months contract with Three and got a HOX with it.
I've got this package from a Three Store (sadly....).
From day one I had coverage problem at home (and only around my block) serious enough for them to give me a free 28-days while they try to fix the situation in my area (central London, by the way).
Also, yesterday I heard/read that Three, very professionally, will just skip this 1.28 OTA upgrade (which could have improved the situation with my coverage problem).
As if this was not enough, I was reading about this "screen flex" problem that most of white HOXs have and how HTC said they will replace all these faulty handset.
Sure enough, my handset had this problem, so I went today at the store and asked for replacement; they had 4 models in store and ALL of them were more or less flawed!!!
I asked them what I should do and they said they would order new stock...
At this point I asked them, if also with the new batch of phones this problem persisted, if I could brake the contract and return the phone: the guy said "it cannot be done. The contract cannot be broken in any case". All I could do was take the black model.....
Now, I moved in the UK recently and I don't know exactly how these kind of disputes are handled in this country, but do you think this is normal?
I am having the worst service ever, several difficulties and the phone they sold me is faulty (not unusable, but HTC officially admitted it's a fault): can they really just say "We won't terminate your contract."??
In Italy in this case I would appeal to some kind of "Consumer agency" to ask for help, but here I don't know how to move.....
What do you suggest??
Should I just wait for the new batch of phones to arrive? What if that doesn't work either??
Thank you very much....
p.s. Too bad I discovered too late that the worst thing I could have done was buying the phone from a store and not online....I couldn't imagine that would have made any difference....
Unfirtunately contract cant be broken wen ure talking about screen fkex u dont just meanpressing the edge and gettin a rainbow effect do u? Because that isnt really a flaw
Sent from my HTC One X using XDA
snowwhite007 said:
Unfirtunately contract cant be broken wen ure talking about screen fkex u dont just meanpressing the edge and gettin a rainbow effect do u? Because that isnt really a flaw
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I am in fact talking about that issue, yes....
But if HTC admits it is a build flaw and they are ready to replace the handset (which is my understanding it's how things are), shouldn't that mean I can have a replacement or, if the problem doesn't get solved, a refund??
After all, this issue affects only white HOXs and on a per-handset basis...this looks like a build problem IMHO...
emmedema said:
I am in fact talking about that issue, yes....
But if HTC admits it is a build flaw and they are ready to replace the handset (which is my understanding it's how things are), shouldn't that mean I can have a replacement or, if the problem doesn't get solved, a refund??
After all, this issue affects only white HOXs and on a per-handset basis...this looks like a build problem IMHO...
Click to expand...
Click to collapse
The UK Sale of Goods act will protect you if you can prove that the item isn't fit for purpose. I doubt the flex will be a basis to use it though
http://whatconsumer.co.uk/the-sale-of-goods-act/
This might help you too....
http://www.direct.gov.uk/en/Governm...merrightswhenbuyinggoodsandservices/DG_182935
The actual.screen flex that Htc is refering to is some units shipped with permanent rainbow spots every device will have them iff pressed blackberrys is an example aswell i think forums have blown this out of proportion.who is actually going to press the sides of there screen?
Sent from my HTC One X using XDA
What snowwhite007 said.
The way LCDs are designed means that if you apply pressure then you'll get distortion. It isn't a flaw in the screen or the phone. You need to push much harder than you would during normal operation for it to happen.
I understand....
Ok, well, I never said it would make my phone unusable...I was just worried that the screen would be weaker because of this issue....
However, we'll se how it goes in time!
Thanks for you answers
Three say that they are working on a newer than 1.28 version and will be released in May. (personally, I think its flannel, it really is the 1.28 version we have seen here but with their crap on it and are calling it something different to cover up the delay in getting it out. Call me cynical if you like, lol)
Anyway, the 1.28 will fix the connection problems, at least it has done on most peoples handsets that post on here.
Steve
Tomo1971 said:
Three say that they are working on a newer than 1.28 version and will be released in May. (personally, I think its flannel, it really is the 1.28 version we have seen here but with their crap on it and are calling it something different to cover up the delay in getting it out. Call me cynical if you like, lol)
Click to expand...
Click to collapse
At least they've said they're doing something. Orange have said nothing. :|
Tbh I can't see why people are considering the flex thing as an issue, like said above, try do that on any LCD tv, or monitor or LCD phone screen, it all does it, but would you return your tv because of that? No because that is how it is. My dhd did that when pushing stupidly hard on the screen, same as the one x, this is in no way a design flaw! It's people abusing their devices imo.
Sent from my HTC One X using XDA
lawrence750 said:
Tbh I can't see why people are considering the flex thing as an issue, like said above, try do that on any LCD tv, or monitor or LCD phone screen, it all does it, but would you return your tv because of that? No because that is how it is. My dhd did that when pushing stupidly hard on the screen, same as the one x, this is in no way a design flaw! It's people abusing their devices imo.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Apart from the "pressing screen for rainbow effect", are you guys having the same problem as me, wherein I can actually press the whole screen on the left hand side and the screen physically moves. It clicks in and out of the phone, as if to suggest its not fitted properly. Is this the same fault you guys have? I'm getting my 4th replacement tonight, really pissed off at the moment
winwiz said:
Apart from the "pressing screen for rainbow effect", are you guys having the same problem as me, wherein I can actually press the whole screen on the left hand side and the screen physically moves. It clicks in and out of the phone, as if to suggest its not fitted properly. Is this the same fault you guys have? I'm getting my 4th replacement tonight, really pissed off at the moment
Click to expand...
Click to collapse
Thats not normal. My screen doesn't move at all. It does sound like your screen wasn't fitted properly and it isn't clipping into the latches properly.
Tiersten said:
Thats not normal. My screen doesn't move at all. It does sound like your screen wasn't fitted properly and it isn't clipping into the latches properly.
Click to expand...
Click to collapse
I got a reconditioned unit from Orange
silly buggers sent me out one that someone didn't recondition properly!

HTC Desire - Bricked? Constant Buzz.

Hi,
I had Sandvold's ICS 0.16 installed and disabled vibration when ring and my Desire reset...
Now, all it does is sit there with a black screen buzzing..
Battery out reset, removed sdcard, etc..
I've tried getting into recovery mode via power+back & power+voldn, etc.
No joy at all.
PC cannot see the phone when plugged in via USB (tried running RUU, that couldn't see it).
My main questions:
Is there any method available to recover from this? I've tried what I can (understand) but obviously no luck..
The phone's under warranty.. but guess this will be void as I'm s-off, etc etc? Will HTC be able to detect this?
See the link in my signature.
Sent from my HTC Desire using Flashes and Thunders
Thanks.. guess you meant the last link 'How the HTC works.."
If so. are you implying that my radio has corrupted and so it's shagged (or the bootloader's knackered... how could that happen?)
How can I tell which of those scenarios is the one I've got? Hpw do I know it the radio hast started?
If it is the radio that's knackered, I flashed that over a week ago and the mobiles been power-cycled many times in that period...
Or am I missing the point here?
I have another working Desire, could that help me in anyway to get the broken Desire to work....?
Oh well, with the lack of responses I guess the phone's bricked :crying:
Main question I have is if it's sent back to HTC, are they likely to fix it under warranty in its current state?
Added to this, anyone know what I did wrong, so I don't do it with my other Desire.
kevcal said:
Oh well, with the lack of responses I guess the phone's bricked :crying:
Main question I have is if it's sent back to HTC, are they likely to fix it under warranty in its current state?
Added to this, anyone know what I did wrong, so I don't do it with my other Desire.
Click to expand...
Click to collapse
As I could see many users are complaining for getting a permanenr brick after installing ICS roms, and most of them after Sandvold one. Just take a look at bricked threads in the past month or so. Am I right?
Sent from my HTC Desire using Flashes and Thunders
Hadn't realised that - would have avoided the ICS route if I had.
Was happy with SuperNova until I thought Sandvold's ICS was stable
Still can't figure what actually went wrong.
It may be that it's not about rom, but you never know.
Sent from my HTC Desire using Flashes and Thunders
Well sending it off to HTC, hoping they'll fix it under warranty........:fingers-crossed:
THIS LIMITED WARRANTY SHALL NOT APPLY IF THE DEFECT WAS CAUSED THROUGH ANY OF THE FOLLOWING:
a) the Product serial number, the accessory date code the IMEI number, water indicator or the warranty seal has been
removed, erased, defaced, altered or is illegible; or
b) deterioration of the Product due to normal wear and tear; or
c) use other than in accordance with the user manual, rough handling, exposure to moisture, dampness or extreme thermal
or environmental conditions or a rapid change in such conditions, corrosion, oxidation, unauthorized modifications
or connections, unauthorized opening or repair, repair by use of unauthorized spare parts, accidents, forces of nature, or
other actions beyond the reasonable control of HTC (including but not limited to deficiencies in consumable parts) unless
the defect was caused directly by defects in materials or workmanship. This Limited Warranty does not cover physical
damage to the surface of the Product including but not limited to cracks or scratches on the LCD screen or camera lens; or
d) the defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery
enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in
equipment other than those for which it has been specified; or
e) the defect was caused by a defective function of the cellular network or other system; or
f) the Product software needs to be upgraded due to changes in cellular network parameters; or
g) the defect was caused by the fact that the Product was used with or connected to an accessory not approved or provided
by HTC or used in other than its intended use and where it can be shown by HTC that such defect is not the fault of the
Product itself.
Click to expand...
Click to collapse
kevcal said:
Well sending it off to HTC, hoping they'll fix it under warranty........:fingers-crossed:
Click to expand...
Click to collapse
g) the defect was caused by the fact that the Product was used with or connected to an accessory not approved or provided
by HTC or used in other than its intended use and where it can be shown by HTC that such defect is not the fault of the
Product itself.
Click to expand...
Click to collapse
Reading that makes me think they won't since rooting your phone and installing custom roms is against the intended use by HTC and in this case it really wouldn't be their fault. Having said that, if you contact them and they say they will then by all means get it fixed and I hope it turns out well for you
pawan1993 said:
Reading that makes me think they won't since rooting your phone and installing custom roms is against the intended use by HTC and in this case it really wouldn't be their fault. Having said that, if you contact them and they say they will then by all means get it fixed and I hope it turns out well for you
Click to expand...
Click to collapse
"used with or connected to an accessory"..
Doesn't sound like anything to do with roms to me... just unsupported hardware..?
Ah , reading the next bit I see what you mean:
"used in other than its intended use"... well I used it as a phone ...
Act dumb @ htc shop
Sent from my HTC Desire using xda app-developers app
Exactly.
Mobile's been returned Hopefully repaired(!) - will find out when I get home..!
Still wish I knew what I did though that caused the brick - bit apprehensive about playing around with it now!
Bricks are relatively rare though I guess.
Looks to me that Radio was corrupted - ie no charging light, but it did constantly buzz...
I programmed the radio over a week before it failed.. could it have flashed badly and setting Sandvold's ICS to 'not buzz when ringing' accessed something bad in the radio ROM and caused it to corrupt??
This doesn't sound likely...?
Next question is (bearing in mind I'm gonna avoid Sandvold's ICS just in case it was that!), what do I go for.
Questions I have...
I guess for a fully functioning mobile, the only option is to stick with GB..?
Do I need to go S-OFF any more to install ROMs?
Do I need a custom HBOOT any more?
Kev
kevcal said:
Questions I have...
I guess for a fully functioning mobile, the only option is to stick with GB..?
Do I need to go S-OFF any more to install ROMs?
Do I need a custom HBOOT any more?
Click to expand...
Click to collapse
1. based on your second and third questions, yes, stick with GB. 'fully functioning' definition varies between users, but the fact that the JB and ICS roms have Alpha/BETA status should tell you what you need to know. the choice is still yours though!
2. not strictly necessary, but is much more useful if things go wrong. so use revolutionary to s-off
3. if you're asking this question i wonder whether you know what the custom hboots are? you flash a custom hboot depending on the rom's system size. should be in the first post of each rom, if not search the thread for 'hboot'...strictly speaking you don't necessarily need a custom hboot, but most of the time you'll run out of space much quicker if you don't. once you understand what the hboot partition tables are it will make sense . you need s-off to change hboot, so this pretty much answers question 2.
Okay will stick with GB for now.. then again the JB roms are looking better all the time...
Okay will S-OFF again.. just wondered if it could have had any bearing on why my mobile bricked.
You're right - not really sure what a custom Hboot is.. it allocates different sized partitions for specific roms then?
Will have a read to try to understand things a bit more.
Thanks for clarification or at least putting me on the road to clarification(!)
kevcal said:
not really sure what a custom Hboot is.. it allocates different sized partitions for specific roms then?
Will have a read to try to understand things a bit more
Click to expand...
Click to collapse
http://alpharev.nl/
Sent from my HTC Desire
Typical - phone worked for 24 hours...
Now, doesn't power on.. screen stays black - no vibrate when I push power button.
Green led turns on when plugged into usb, when I press the power button the green led goes off, but screen still black - nothing happening.
Power button with 'back' or 'vol-down' depressed does nothing, black screen only.
Any ideas, or do I return it (again).
This will be the 4th time - will they be amenable to giving me a replacement do you think?
Well mobile back from HTC a second time; ran fine for a couple of days, so installed Supernova and all running fine now.
Gone S-OFF but left flashing radio alone - seems to work with 5.11.05.27 fine.
So that's it, will avoid ICS, etc just in case, but have no idea whether that's why the phone got screwed...
Mmm.. have now installed Mildwild with no problems..
Really think it was something to do with Sandvold'd ICS release, but have no way of knowing..!

HOX Screen broken? GPU or software?

Good day guys,
I've read a number of threads on this forum about HOX screen problems and never quite had any until a couple of days ago.
All of a sudden I started getting yellow and pink pixels all over my screen. I thought that this was just a software issue in the beginning so I rooted, formated, installed a custom rom, and no luck, still have the same problem with the screen.
There is a number of interesting facts about this problem:
1) I have this when I restart the phone, in the boot menu, in the clockwork recovery, you can see the edge of the pixels being pink or some other random color.
2) When I press down hard enough around the volume+ area the problem seems to go away.
I wonder where this is the GPU dying on me, or perhaps this has to do with the connectors that run to the screen?
The phone never fell, or had any major damage, I did have it in my pocket all the time and when sitting down I guess that could stress the exterior of the phone.
Here are the pics:
http://dl.dropbox.com/u/6339798/Photos/IMG_20121209_183856.jpg
http://dl.dropbox.com/u/6339798/Photos/IMG_20121209_183906.jpg
http://dl.dropbox.com/u/6339798/Photos/IMG_20121209_183918.jpg
I really do wonder if I can get it back for warranty now, since its rooted, since this is obviously a hardware problem rather than software.
There is only one way to find out. They might repair it for free if you ask nicely enough.
Sent from my HTC One X
Display issue.Get it to nearest HTC.
Over m'sia HOX is one to one warranty for first year that's why i picked my One X over S3 as i own a S3 before and RMA takes up to 3month.
Goodluck
Zackconsole said:
Display issue.Get it to nearest HTC.
Over m'sia HOX is one to one warranty for first year that's why i picked my One X over S3 as i own a S3 before and RMA takes up to 3month.
Goodluck
Click to expand...
Click to collapse
Would be nice to get a one to one replacement accept that I bought it in The Netherlands and I am currently in Minsk, Belarus for work)))
Man its a nightmare reading all the HTC One X problems, HTC has always made such nice phones, and they messed up just a bit along the way.

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