Develop Bugs

Screen Flicker - Response from HTC

I have had my One X since last week on O2, I have noticed the screen flicker on full brightness. So I decided to contact HTC about this and they told me that there must be a problem with my device and to send it back to O2 and get a new one.
If that true then the new 1.28 OTA will not fix the problems that we myte have and it’s a hardware fault 

What do you class as a flicker? I notice my screen dimming and brightening fairly regularly under artificial light. Is your flickering more regularly?

fletchem said:
What do you class as a flicker? I notice my screen dimming and brightening fairly regularly under artificial light. Is your flickering more regularly?
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Click to collapse
Its more like a light strobe effect

You are right. Go and return it for a new one... HTC told me the same!
Sent from my HTC Desire using XDA

I'm the same.
Had an undranded One X from phones for you with terrible screen flicker.
I phoned HTC and they said it was def not normal or something that could be fixed with a software update.
I'm just back from exchanging it for a new one and this one is flicker free.

seems there are different types of screen flickers...
i experienced once something like a bad analog tv reception on a very small rectangular portion in the upper left corner when using the browser. you couldn't figure out what was "underneath" it.
it disappeared the same way it appeared...out of the blue

Hi, guys. What do you mean by screen flicker? Im finding that with mine on full brightness it appears as if the backlight part is flickering. Is this what you guys have had? thanks

jsmith_00 said:
I have had my One X since last week on O2, I have noticed the screen flicker on full brightness. So I decided to contact HTC about this and they told me that there must be a problem with my device and to send it back to O2 and get a new one.
If that true then the new 1.28 OTA will not fix the problems that we myte have and it’s a hardware fault 
Click to expand...
Click to collapse
When you say screen flicker is this happening all the time? I mean are you talking on the home screen and in apps or just when things are loading etc...?

zerozoneice said:
seems there are different types of screen flickers...
i experienced once something like a bad analog tv reception on a very small rectangular portion in the upper left corner when using the browser. you couldn't figure out what was "underneath" it.
it disappeared the same way it appeared...out of the blue
Click to expand...
Click to collapse
this is not a flicker this one is the browser glitch
silly game HTC is making us play really....more n more i realize i was stupid not to keep the grey that was running perfectly

I just can't see how it can be hardware...
Mine is flickering at times too.It seems like just about every device that is out there is doing it. I still think its software based, and probably a setting to do with the LCD display. If its hardware then HTC are going to run out of phones...

it's what is being discussed here http://forum.xda-developers.com/showthread.php?t=1592157
and HTC CS said the same to me, do a DOA. So I don't think it's software related. Those responsible at HTC should have let their employees know by now if it was SF related, so there's no indications it is so.

Thinking back to when my MacBook had a flickering problem a few years back and when I remember a Dell laptop at work having had an issue before too; I am sure Apple/Dell simply released firmware updates to fix the problem as it was an update that had caused the problem.
Surely something similar can/will be done with the HTC? Maybe its not happening on all devices and is inconsistant so HTC are telling people to DOA there devices whilst they work on a fix for it (maybe OTA)?
I just find it hard to believe that I have had 2x devices now and both have suffered different issues that it could always be the hardware. It would have to be seriously bad luck for 2x phones to come with issues down to the hardware; usually when this many people are having problems its a software issue over hardware (isn't it?).
I mean mine is flickering slightly on certain screens or during certain actions, I don't want to DOA a second device just to get this problem again as I really do love the phone. If the flickering can/will be fixed then I am happy to wait for that, but as mentioned before at this rate everyone with be DOA'ing devices just for the sake of it as different devices just seem to have the same and/or similar issues.

I have this problem. What is weird is that if I charge the phone fully the problem disappears until discharge at reaching like 80% where it starts to appear again and gets worst over discharge. I'd like to know if I'm alone. If not there are chances an OTA can solve it as it would be some kind of bad power management of the screen. And we all know our power management has some troubles
Sent from my HTC One X using XDA

joplayer said:
I have this problem. What is weird is that if I charge the phone fully the problem disappears until discharge at reaching like 80% where it starts to appear again and gets worst over discharge. I'd like to know if I'm alone. If not there are chances an OTA can solve it as it would be some kind of bad power management of the screen. And we all know our power management has some troubles
Sent from my HTC One X using XDA
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Click to collapse
Well I didn't notice it at all today, but I have noticed it when my device got to around 68% battery. Although it could of triggered before but I might not have been on the device. Whilst I was using it from 100% down to 86% everything was running perfectly fine with no flicker at all.
Could it be an app/widget in the background that is causing it? Then again probably not as we would all of had to install that same app/widget so ignore me there (thinking out loud).

It seems a lot of the initial launch day stock have the flicker.
I got mine on the 5th from Phones4U and my phone and some others sold that day have been returned to the same store.
The one I got today is totally flicker free on all colours. The screen seems totally different. It's not as blindingly bright as my original one but of a much better quality.
It may be software related but this would suggest otherwise.

If the thoery of it appearing while battery is going down it could just be some underpowering of the screen. That sounds logical and solvable via OTA.
I don't think any app could do that
Sent from my HTC One X using XDA

joplayer said:
If the thoery of it appearing while battery is going down it could just be some underpowering of the screen. That sounds logical and solvable via OTA.
I don't think any app could do that
Sent from my HTC One X using XDA
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Click to collapse
Yeah it does... As I said thinking back to Macbook/Laptop and the flicker (which had LCD screens) they were sorted via a firmware upgrade as I mentioned; which really would lead me to think OTA could sort it and that HTC are saying to DOA devices simply because they don't have a solution right at this moment in time.

DazNoonan said:
Yeah it does... As I said thinking back to Macbook/Laptop and the flicker (which had LCD screens) they were sorted via a firmware upgrade as I mentioned; which really would lead me to think OTA could sort it and that HTC are saying to DOA devices simply because they don't have a solution right at this moment in time.
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Click to collapse
Wasn't aware of this MacBook case. Nice to hear.
As I had some troubles with HTC i can tell you that (at least in France it works this way) their support service is like a different company. There is no communication between them and that is wanted for you not to be able to go far in complains. The people at these support center just read there scripts and know less of the product than we do. They can't be aware of early releases issues this way so for them the only solution is a new device. In the end that is stupid because they loose money and their good reputation
Sent from my HTC One X using XDA

joplayer said:
Wasn't aware of this MacBook case. Nice to hear.
As I had some troubles with HTC i can tell you that (at least in France it works this way) their support service is like a different company. There is no communication between them and that is wanted for you not to be able to go far in complains. The people at these support center just read there scripts and know less of the product than we do. They can't be aware of early releases issues this way so for them the only solution is a new device. In the end that is stupid because they loose money and their good reputation
Sent from my HTC One X using XDA
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Click to collapse
Thats exactly how it happens over here mate; would rather do the quick fix (handset exchange) than worry about the problem as they are reading from a script and probably don't even really understand the problem... By giving you another device they can simply bide time to report the problem to the technical team to work on a resolution.

I get that flicker only at lock screen when the notification lock screen its select it. Other than that none. So I can't use that lockscreen
Sent from my HTC One X using Tapatalk 2

Screen Flickering, What a joke.

ok so heres the thing. i got my second htc one x yesterday and it was absolutely fine . its HT24 btw. today the device started to flicker again, which was the cause the replaced the device in first place. i contacted htc directly. first of all i contacted htc uk, and asked them whether the screen flickering issue will be resolved by a software update. the surprise here is that the operator told me the issue was fixed in 1.28 OTA. well whats being said on the forums is that the issue was not resolved in both 1.28 and 1.29 updates. on another thread here, a person said that he contacted htc and they told him that an update (after 1.29) is due to come and must solve this screen problem. i just dont understand whats the real deal here is. a group in htc says that the problem is solved and any other problems are hardware and require a replacement, others say that it will be solved in an update soon. In both cases, htc operators say that htc knows about the issue. Well is this a kind of a joke or something? i have a 720$ phone that has screen issues, and every person at htc gives me a different answer. any help would be appreciated, as i personally have no idea what do.

you've referenced three different topics on the exact same issue, was there a need to start yet another one, whilst adding no new information?

phil112345 said:
you've referenced three different topics on the exact same issue, was there a need to start yet another one, whilst adding no new information?
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Click to collapse
i just want to know exactly whats behind this problem since i cant find out after reading ALOT and contacting almost everybody. so i combined all the crap that is being said in one thread...

MohamadAli said:
i just want to know exactly whats behind this problem since i cant find out after reading ALOT and contacting almost everybody. so i combined all the crap that is being said in one thread...
Click to expand...
Click to collapse
We've all read a lot, discussed the issue. Most of us have been onto HTC and complained. Sit and wait like the rest of us.
The whole idea of the thread is to discuss the issue in ONE thread. Then people know where to look, not everyone starting their own.
Sent from my HTC One X using xda premium

MohamadAli said:
ok so heres the thing. i got my second htc one x yesterday and it was absolutely fine . its HT24 btw. today the device started to flicker again, which was the cause the replaced the device in first place. i contacted htc directly. first of all i contacted htc uk, and asked them whether the screen flickering issue will be resolved by a software update. the surprise here is that the operator told me the issue was fixed in 1.28 OTA. well whats being said on the forums is that the issue was not resolved in both 1.28 and 1.29 updates. on another thread here, a person said that he contacted htc and they told him that an update (after 1.29) is due to come and must solve this screen problem. i just dont understand whats the real deal here is. a group in htc says that the problem is solved and any other problems are hardware and require a replacement, others say that it will be solved in an update soon. In both cases, htc operators say that htc knows about the issue. Well is this a kind of a joke or something? i have a 720$ phone that has screen issues, and every person at htc gives me a different answer. any help would be appreciated, as i personally have no idea what do.
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Click to collapse
how to solve this issue exactly, i don't know but I let you know my experience, I had this issue and I uncheck the option ..Show Screen Updates.. under Developer options in setting and my problem gone away.

ramis7 said:
how to solve this issue exactly, i don't know but I let you know my experience, I had this issue and I uncheck the option ..Show Screen Updates.. under Developer options in setting and my problem gone away.
Click to expand...
Click to collapse
That's something else entirely.
Sent from my HTC One X using xda premium

first you need to clarify if we are talking about LCD backlight flicker or LCD edge ripple or random glitches
if you mean the glitches its sorted by 1.29, if you mean LCD edge ripple its a trait if the One X laminated screen
if you mean backlight flickering we discussed the issue with HTC and they said they figured it out and working on update after 1.29
further info about this relates to a main feature on Tegra3 which controls backlight dynamically to reduce poet consumption, the feature is called prism, if you pull a dmseg log from your device you will see tegra interacting with backlight all the time which might the root if the issue, ie software
one of our developers shaky is looking into it and also saying its software
Asus Transformer prime had the issue and it was sorted under much effort from Nvidia and Asus
and finally nevemind HTC hotline they can't answer what they don't have a script for, keep in mind they have to deal with hundred of devices
we have two flicker threads filled with info we dont need another

Alright thanks for your help hamdir, i meant the backlight flicker and i hope the problem is software as everybody is saying
Sent from my HTC One X using XDA

MohamadAli said:
i personally have no idea what do.
Click to expand...
Click to collapse
Neither do all the people politely posting in the two existing threads that have been running on this for weeks. Your comments and situation are no different than anyone else’s thus making the start of a new thread pretty lazy on your part.
The last report (contained in the other two threads) is that on May 2 HTC said they identified the issue causing the graphics problems and are working on an update. That's all anyone here knows and if that changes it'll be posted in the other two threads.
In the absense of any other info your choices are the same as everyone elses.
1) Wait for the update and trust HTC gets it right.
2) Return of sell your phone and get something else.

hamdir said:
first you need to clarify if we are talking about LCD backlight flicker or LCD edge ripple or random glitches
if you mean the glitches its sorted by 1.29, if you mean LCD edge ripple its a trait if the One X laminated screen
if you mean backlight flickering we discussed the issue with HTC and they said they figured it out and working on update after 1.29
further info about this relates to a main feature on Tegra3 which controls backlight dynamically to reduce poet consumption, the feature is called prism, if you pull a dmseg log from your device you will see tegra interacting with backlight all the time which might the root if the issue, ie software
one of our developers shaky is looking into it and also saying its software
Asus Transformer prime had the issue and it was sorted under much effort from Nvidia and Asus
and finally nevemind HTC hotline they can't answer what they don't have a script for, keep in mind they have to deal with hundred of devices
we have two flicker threads filled with info we dont need another
Click to expand...
Click to collapse
hey thnks for all the info, Can i please ask you, do u know the reason live wallpaper stops in sense when going from one screen to another, its most annoying for me and don't know why nobody is mentioning it, or my handset is faulty, PLEASE HELP!!!!

dryspuri said:
hey thnks for all the info, Can i please ask you, do u know the reason live wallpaper stops in sense when going from one screen to another, its most annoying for me and don't know why nobody is mentioning it, or my handset is faulty, PLEASE HELP!!!!
Click to expand...
Click to collapse
sense launcher bug, we all have it, try apex launcher they work fine

dryspuri said:
hey thnks for all the info, Can i please ask you, do u know the reason live wallpaper stops in sense when going from one screen to another, its most annoying for me and don't know why nobody is mentioning it, or my handset is faulty, PLEASE HELP!!!!
Click to expand...
Click to collapse
It's a bug. I'm sure it'll get fixed in due course, no way in hell is that a hardware fault.
Sent from my HTC One X using XDA

BarryH_GEG said:
1) Wait for the update and trust HTC gets it right.
Click to expand...
Click to collapse
You really suggested people should trust HTC to get it right?!
Have you seen the ONE X section? It is one disaster after another. What HTC should do is order a global recall, develop another year and try again in 2013. I've seldomly seen a big company fail this hard. I honestly hope they go near bankrupt because of it, so they never pull off **** like this again.
I got my money back today after my 3rd one, even the shop said "don't trade again or buy another one, as they are all flawed."

One X Dead

hey guys,
so my friend got a One X, that's Dead...pretty cheap...and we're trying to revive it.
up till now, the phone only vibrates when pressing the power button, screen doesn't wake up. how to access the bootloader "if it's even accessible"?
any way to know if it's fixable?

Uhh, it doesn't sound too easily fixable. If the screen isn't even turning on, you're off to a bad start. Sounds like some kind of hardware fault, not something you'll be able to flash to fix.

AJerman said:
Uhh, it doesn't sound too easily fixable. If the screen isn't even turning on, you're off to a bad start. Sounds like some kind of hardware fault, not something you'll be able to flash to fix.
Click to expand...
Click to collapse
okay, after tinkering with it, the screen has glitches and lights up then turns on.....what's the sign of this? i can't decide if it's hardware or software yet..
how to enter bootloader? sorry never used one x before.

okay so, i'll attach an photo of the screen. and a video of a similar issue.
video link
please anyone that can help, let me know

That's a hardware fault maybe faulty flex cable

jutley said:
That's a hardware fault maybe faulty flex cable
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Click to collapse
if you look at the phone, it's very clean, i can tell it never had a smudge or any fall...also the screen is clean, no scratches. quite a catch! what could have made the flex cable go bad?!
in the boot animation the screen is quite good!

You say in the boot animation the screen is good, does it ever clear up entirely? You COULD get a display like that from software, but it's more than likely hardware. For example, running Gingerbread ROMs on the Infuse with Froyo bootloaders cause similar rainbow effects due to a change in coding, so you can POSSIBLY have a scrambled display without a hardware failure.
It may have just been a faulty phone and that's why it looks like it's in good shape. It's not necessarily something that someone broke. It could be a bad GPU chip, it could be a flex cable as mentioned, it could be a lot of things. If you (or rather your friend) got it for cheap, and you want to try opening it up to inspect the cables, you can find disassembly threads and videos to tell you how. You could be going on a wild goose chase though.

AJerman said:
You say in the boot animation the screen is good, does it ever clear up entirely? You COULD get a display like that from software, but it's more than likely hardware. For example, running Gingerbread ROMs on the Infuse with Froyo bootloaders cause similar rainbow effects due to a change in coding, so you can POSSIBLY have a scrambled display without a hardware failure.
It may have just been a faulty phone and that's why it looks like it's in good shape. It's not necessarily something that someone broke. It could be a bad GPU chip, it could be a flex cable as mentioned, it could be a lot of things. If you (or rather your friend) got it for cheap, and you want to try opening it up to inspect the cables, you can find disassembly threads and videos to tell you how. You could be going on a wild goose chase though.
Click to expand...
Click to collapse
sometimes it boots up with that white messed up screen, sometimes it boots with the sense 4 lockscreen. lags a lot while trying to unlock the lockscreen, after that all hell breaks loose and screen becomes messed up pretty bad.
thanks for the tips man, i will try opening it up and having a look inside.
it could be a bad factory outlet as a friend suggested...

arabology said:
sometimes it boots up with that white messed up screen, sometimes it boots with the sense 4 lockscreen. lags a lot while trying to unlock the lockscreen, after that all hell breaks loose and screen becomes messed up pretty bad.
thanks for the tips man, i will try opening it up and having a look inside.
it could be a bad factory outlet as a friend suggested...
Click to expand...
Click to collapse
Well, hell, you can try reflashing the software if you can see enough in recovery mode (vol down and power at the same time). I can't see how it would hurt it any more. From the sound of it, you either have VERY messed up software, or more than likely, faulty hardware. Does it seem like the display works any better when it's been off for a while (cold)? If it gets worse the longer it's on, or if it had been on and you just rebooted, it would point more towards a faulty gpu chip to me and the heat causing the problem to come out.
Not sure about how warranties transfer or if they do at all (might depend country to country too), but you could see if it's still under warranty and can be sent in before you open it up.

AJerman said:
Well, hell, you can try reflashing the software if you can see enough in recovery mode (vol down and power at the same time). I can't see how it would hurt it any more. From the sound of it, you either have VERY messed up software, or more than likely, faulty hardware. Does it seem like the display works any better when it's been off for a while (cold)? If it gets worse the longer it's on, or if it had been on and you just rebooted, it would point more towards a faulty gpu chip to me and the heat causing the problem to come out.
Not sure about how warranties transfer or if they do at all (might depend country to country too), but you could see if it's still under warranty and can be sent in before you open it up.
Click to expand...
Click to collapse
alright then
i'll post later if it worked out either ways. thanks for your time bro, unfortunetly i'm out of thanks to thank your last post
actually, the screen gets better when used more to be honest. first we got it, the screen never turned on, then after many tries, it finally came up...first time it was like in the pic, second boot it was sense 4 lockscreen, but messed up later on.

arabology said:
alright then
i'll post later if it worked out either ways. thanks for your time bro, unfortunetly i'm out of thanks to thank your last post
actually, the screen gets better when used more to be honest. first we got it, the screen never turned on, then after many tries, it finally came up...first time it was like in the pic, second boot it was sense 4 lockscreen, but messed up later on.
Click to expand...
Click to collapse
Hmm... weird. Not sure what to say. Well, good luck. I hope it works out!

What honestly it looks like to me is that they tried to flash a american version of a rom on to the phone so you have the improper bootloaders and such. hopefully this works for you.
Click to expand...
Click to collapse
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Click to collapse
If the screen turns on then you didnt kill it. here are the stock ruu's for the HTC One X International. Make sure to choose the one proprietary to your phone and country.
(clickme) for a list of downloads
Good luck and please post your findings.
Click to expand...
Click to collapse
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Click to collapse

thanks guys!

I know I don't own an one x, but I do have a HTC Rezound, and I cracked the screen in it, and mine did the something while watching YouTube videos, but then it just went back to normal, this happened twice to me. I thought my screen was going out, but if yours is doing it and there's no physical damage, had to be something in the phone, or maybe software is that even possible? Lol.
Just thought I'd share what happened to me..
ICS Rezound.

skater95 said:
I know I don't own an one x, but I do have a HTC Rezound, and I cracked the screen in it, and mine did the something while watching YouTube videos, but then it just went back to normal, this happened twice to me. I thought my screen was going out, but if yours is doing it and there's no physical damage, had to be something in the phone, or maybe software is that even possible? Lol.
Just thought I'd share what happened to me..
ICS Rezound.
Click to expand...
Click to collapse
yes it could be a software issue. so your phone had that issue after changing your digitizer/screen? and then became normally by itself later on...?
thanks for the insight

just an additional reference for you, if ever that you want to re-flash a new rom, but can't access SD card, just follow the link, MIGHT help you out... good luck..
http://forum.xda-developers.com/showthread.php?t=1692681

hello
i have the same issue but here in syria we didn't have Agency htc to repair my phone screen sooooo pleassssssssssse if any one live in lebanon can you please tell me were i can go to repair my phone if u knows an a good htc shop or Agency of the HTC (((( for more information i have no scratch on my phone or water inside it )))))) tnxxxxx alot

It's a hardware issue for sure. Doubt it's the cable connection but in need of a bga rework to try and fix it
Sent from my HTC One X using xda premium

mikey0105 said:
just an additional reference for you, if ever that you want to re-flash a new rom, but can't access SD card, just follow the link, MIGHT help you out... good luck..
http://forum.xda-developers.com/showthread.php?t=1692681
Click to expand...
Click to collapse
thanks a lot i'll definitely be need to knowing this, even if not needed now...till i get my own One X

mohanned said:
i have the same issue but here in syria we didn't have Agency htc to repair my phone screen sooooo pleassssssssssse if any one live in lebanon can you please tell me were i can go to repair my phone if u knows an a good htc shop or Agency of the HTC (((( for more information i have no scratch on my phone or water inside it )))))) tnxxxxx alot
Click to expand...
Click to collapse
yes, check your PM.

HTC Desire - Bricked? Constant Buzz.

Hi,
I had Sandvold's ICS 0.16 installed and disabled vibration when ring and my Desire reset...
Now, all it does is sit there with a black screen buzzing..
Battery out reset, removed sdcard, etc..
I've tried getting into recovery mode via power+back & power+voldn, etc.
No joy at all.
PC cannot see the phone when plugged in via USB (tried running RUU, that couldn't see it).
My main questions:
Is there any method available to recover from this? I've tried what I can (understand) but obviously no luck..
The phone's under warranty.. but guess this will be void as I'm s-off, etc etc? Will HTC be able to detect this?

See the link in my signature.
Sent from my HTC Desire using Flashes and Thunders

Thanks.. guess you meant the last link 'How the HTC works.."
If so. are you implying that my radio has corrupted and so it's shagged (or the bootloader's knackered... how could that happen?)
How can I tell which of those scenarios is the one I've got? Hpw do I know it the radio hast started?
If it is the radio that's knackered, I flashed that over a week ago and the mobiles been power-cycled many times in that period...
Or am I missing the point here?
I have another working Desire, could that help me in anyway to get the broken Desire to work....?

Oh well, with the lack of responses I guess the phone's bricked :crying:
Main question I have is if it's sent back to HTC, are they likely to fix it under warranty in its current state?
Added to this, anyone know what I did wrong, so I don't do it with my other Desire.

kevcal said:
Oh well, with the lack of responses I guess the phone's bricked :crying:
Main question I have is if it's sent back to HTC, are they likely to fix it under warranty in its current state?
Added to this, anyone know what I did wrong, so I don't do it with my other Desire.
Click to expand...
Click to collapse
As I could see many users are complaining for getting a permanenr brick after installing ICS roms, and most of them after Sandvold one. Just take a look at bricked threads in the past month or so. Am I right?
Sent from my HTC Desire using Flashes and Thunders

Hadn't realised that - would have avoided the ICS route if I had.
Was happy with SuperNova until I thought Sandvold's ICS was stable
Still can't figure what actually went wrong.

It may be that it's not about rom, but you never know.
Sent from my HTC Desire using Flashes and Thunders

Well sending it off to HTC, hoping they'll fix it under warranty........:fingers-crossed:
THIS LIMITED WARRANTY SHALL NOT APPLY IF THE DEFECT WAS CAUSED THROUGH ANY OF THE FOLLOWING:
a) the Product serial number, the accessory date code the IMEI number, water indicator or the warranty seal has been
removed, erased, defaced, altered or is illegible; or
b) deterioration of the Product due to normal wear and tear; or
c) use other than in accordance with the user manual, rough handling, exposure to moisture, dampness or extreme thermal
or environmental conditions or a rapid change in such conditions, corrosion, oxidation, unauthorized modifications
or connections, unauthorized opening or repair, repair by use of unauthorized spare parts, accidents, forces of nature, or
other actions beyond the reasonable control of HTC (including but not limited to deficiencies in consumable parts) unless
the defect was caused directly by defects in materials or workmanship. This Limited Warranty does not cover physical
damage to the surface of the Product including but not limited to cracks or scratches on the LCD screen or camera lens; or
d) the defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery
enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in
equipment other than those for which it has been specified; or
e) the defect was caused by a defective function of the cellular network or other system; or
f) the Product software needs to be upgraded due to changes in cellular network parameters; or
g) the defect was caused by the fact that the Product was used with or connected to an accessory not approved or provided
by HTC or used in other than its intended use and where it can be shown by HTC that such defect is not the fault of the
Product itself.
Click to expand...
Click to collapse

kevcal said:
Well sending it off to HTC, hoping they'll fix it under warranty........:fingers-crossed:
Click to expand...
Click to collapse
g) the defect was caused by the fact that the Product was used with or connected to an accessory not approved or provided
by HTC or used in other than its intended use and where it can be shown by HTC that such defect is not the fault of the
Product itself.
Click to expand...
Click to collapse
Reading that makes me think they won't since rooting your phone and installing custom roms is against the intended use by HTC and in this case it really wouldn't be their fault. Having said that, if you contact them and they say they will then by all means get it fixed and I hope it turns out well for you

pawan1993 said:
Reading that makes me think they won't since rooting your phone and installing custom roms is against the intended use by HTC and in this case it really wouldn't be their fault. Having said that, if you contact them and they say they will then by all means get it fixed and I hope it turns out well for you
Click to expand...
Click to collapse
"used with or connected to an accessory"..
Doesn't sound like anything to do with roms to me... just unsupported hardware..?
Ah , reading the next bit I see what you mean:
"used in other than its intended use"... well I used it as a phone ...

Act dumb @ htc shop
Sent from my HTC Desire using xda app-developers app

Exactly.

Mobile's been returned Hopefully repaired(!) - will find out when I get home..!
Still wish I knew what I did though that caused the brick - bit apprehensive about playing around with it now!
Bricks are relatively rare though I guess.
Looks to me that Radio was corrupted - ie no charging light, but it did constantly buzz...
I programmed the radio over a week before it failed.. could it have flashed badly and setting Sandvold's ICS to 'not buzz when ringing' accessed something bad in the radio ROM and caused it to corrupt??
This doesn't sound likely...?
Next question is (bearing in mind I'm gonna avoid Sandvold's ICS just in case it was that!), what do I go for.
Questions I have...
I guess for a fully functioning mobile, the only option is to stick with GB..?
Do I need to go S-OFF any more to install ROMs?
Do I need a custom HBOOT any more?
Kev

kevcal said:
Questions I have...
I guess for a fully functioning mobile, the only option is to stick with GB..?
Do I need to go S-OFF any more to install ROMs?
Do I need a custom HBOOT any more?
Click to expand...
Click to collapse
1. based on your second and third questions, yes, stick with GB. 'fully functioning' definition varies between users, but the fact that the JB and ICS roms have Alpha/BETA status should tell you what you need to know. the choice is still yours though!
2. not strictly necessary, but is much more useful if things go wrong. so use revolutionary to s-off
3. if you're asking this question i wonder whether you know what the custom hboots are? you flash a custom hboot depending on the rom's system size. should be in the first post of each rom, if not search the thread for 'hboot'...strictly speaking you don't necessarily need a custom hboot, but most of the time you'll run out of space much quicker if you don't. once you understand what the hboot partition tables are it will make sense . you need s-off to change hboot, so this pretty much answers question 2.

Okay will stick with GB for now.. then again the JB roms are looking better all the time...
Okay will S-OFF again.. just wondered if it could have had any bearing on why my mobile bricked.
You're right - not really sure what a custom Hboot is.. it allocates different sized partitions for specific roms then?
Will have a read to try to understand things a bit more.
Thanks for clarification or at least putting me on the road to clarification(!)

kevcal said:
not really sure what a custom Hboot is.. it allocates different sized partitions for specific roms then?
Will have a read to try to understand things a bit more
Click to expand...
Click to collapse
http://alpharev.nl/
Sent from my HTC Desire

Typical - phone worked for 24 hours...
Now, doesn't power on.. screen stays black - no vibrate when I push power button.
Green led turns on when plugged into usb, when I press the power button the green led goes off, but screen still black - nothing happening.
Power button with 'back' or 'vol-down' depressed does nothing, black screen only.
Any ideas, or do I return it (again).
This will be the 4th time - will they be amenable to giving me a replacement do you think?

Well mobile back from HTC a second time; ran fine for a couple of days, so installed Supernova and all running fine now.
Gone S-OFF but left flashing radio alone - seems to work with 5.11.05.27 fine.
So that's it, will avoid ICS, etc just in case, but have no idea whether that's why the phone got screwed...

Mmm.. have now installed Mildwild with no problems..
Really think it was something to do with Sandvold'd ICS release, but have no way of knowing..!

Small yellow patch on screen

There is a small rectangular yellow patch in the upper left corner of the screen that's really only noticeable on a white background. I've had the M8 about 6 weeks and I swear it wasn't there when new. And there seems to be the hint of a new one in the upper right corner.
I've googled and haven't come up with any mention of this with the M8. Are they burn in spots? I can live with it (having tried the Find 7a, if you know what I mean), but would like to know if it's something that can be helped or if it's progressive. Has anyone else seen this?

bruce7373 said:
There is a small rectangular yellow patch in the upper left corner of the screen that's really only noticeable on a white background. I've had the M8 about 6 weeks and I swear it wasn't there when new. And there seems to be the hint of a new one in the upper right corner.
I've googled and haven't come up with any mention of this with the M8. Are they burn in spots? I can live with it (having tried the Find 7a, if you know what I mean), but would like to know if it's something that can be helped or if it's progressive. Has anyone else seen this?
Click to expand...
Click to collapse
I developed a spot similar to what you are describing. Mine was on the left side of the phone around where the volume buttons start on the other side. It was probably about a centimeter long and maybe half-a-centimeter wide. It was really noticeable only on white screens like you already mentioned but it bothered me to no end. I don't remember my phone having that either so I believe it developed for whatever reason. I actually sent it to HTC and received a replacement. I guess they deemed it to be a flaw. Hope this helps.

emmittobie said:
I developed a spot similar to what you are describing. Mine was on the left side of the phone around where the volume buttons start on the other side. It was probably about a centimeter long and maybe half-a-centimeter wide. It was really noticeable only on white screens like you already mentioned but it bothered me to no end. I don't remember my phone having that either so I believe it developed for whatever reason. I actually sent it to HTC and received a replacement. I guess they deemed it to be a flaw. Hope this helps.
Click to expand...
Click to collapse
It does, yes, thx. My patch is pretty much the same size (1cm x .3cm, give or take). My concern basically is how it affects the resale value. I bought mine from Amazon, but I'm past the 30 day window for exchanges, so I guess I will have to deal with HTC directly. Did they send you a brand new phone or a refurbished one?

They told me that it was going to be refurbished. Honestly though I couldn't tell it apart from a new one. Mine was perfect with no flaws in any way.

And one more question, if you don't mind. I've done pretty much everything I could to void the warranty - unlock bootloader, soff, root, custom firmware & ROM. I'm assuming I'll have to get back as close to stock as possible (although some have said if it's a hardware issue that's not needed). What was your experience in this regard?

any luck?
bruce7373 said:
And one more question, if you don't mind. I've done pretty much everything I could to void the warranty - unlock bootloader, soff, root, custom firmware & ROM. I'm assuming I'll have to get back as close to stock as possible (although some have said if it's a hardware issue that's not needed). What was your experience in this regard?
Click to expand...
Click to collapse
I have the same issue - have tried every software to recalibrate the screen but its still just getting worse. Any idea if HTC will do a warranty on the screen hardware if you have unlocked the bootloader and done s-off? I did the unlock through HTC dev if this helps or not... I am confident I can reset the s-off but they will know its been unlocked regardless of what I reset
This is definatley a hardware issue so I would hope HTC being so dev friendly would warrant it still... But looking to see if any one else managed to get this done.
Thanks

I've now gone through 4 M8's, all have developed the same issue. It seems to occur when the phone gets warm (I.E. data use in mediocre service areas). I tried rotating how I put the phone in my pocket with #3, just in case the issue was due to it being bent/crunched, but the spot came back in the same location. I'm thinking that something gets hot and delaminates the LCD under the glass.
I'm about ready to send in #4 and go for #5. I am paying for the Verizon Warranty service, they haven't given me any hassle, just sent me a new device over night. Regardless, I'm disappointed--I love the phone, but dealing with the issue every 3 months is annoying. The longer you let it go the more discolored it'll get, until eventually you can't read the text under the burned area.
Good luck!

today appears on mine after 1 yr of use maybe is because integrated Avago ACPM-7600 power amplifier module check htc one m8 motherboard and the spot and sounds like te ic is overheating , i use a lot of mods on my htc one m8 harman kardon , mod mine is a att ,also 2 sound mods more increasing the sound level i believe is just heat and it kills the screen sorry for bad english