So I'm liking my One X, but the Wi-Fi strength is weak. On my iPhone i could get signal all over my room, and i get none on the one x and it's really not that far from my router.
Any help?
Send it for repair. It's known hardware fault(the pins that make contact with the antena are bended so they don't put pressure on it->weak signal). I hope my answer help you+search for the thread in this forum section about the issue.
It's not one of the older ones with the Wi-Fi fault though. Sending it back to repair won't do anything.
Is there no firmware/software fix?
JccageX2 said:
It's not one of the older ones with the Wi-Fi fault though. Sending it back to repair won't do anything.
Is there no firmware/software fix?
Click to expand...
Click to collapse
Yeah a firmware will fix it. Dubbed 2.Keep.56.Dreaming
The pinch thing does nothing to it so it's not hardware.
Mine is the same. Been for repair. No problem. Signal bars say otherwise. And battery agrees.
Sent from my HTC One X using xda app-developers app
sibv1970 said:
Mine is the same. Been for repair. No problem. Signal bars say otherwise. And battery agrees.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Not sure if I'm just mis reading your post but do you mean it still isn't working?
Wouldn't surprise me, they didn't repair mine two times. They just reflashed the software lol
Send em in again, same process, just tell htc that they really need to sort out their service centers or start doing repairs themselves, and that your hox still having problems
Even if the pinch fix doesn't work, it could be that your antenna pins are bent, but the polycarbonate bits they added to make it stronger, are now stopping the pinch fix working
What I mean, is that they did half the repair, it's supposed to be a replacement main board, so the pins are new and not deformed, and then also the polycarbonate bits so it doesn't re occur.
Sending it for repair again is the best option
Sent from my HTC One X using xda app-developers app
---------- Post added at 10:38 PM ---------- Previous post was at 10:35 PM ----------
JccageX2 said:
The pinch thing does nothing to it so it's not hardware.
Click to expand...
Click to collapse
That doesn't mean it isn't hardware. My above post explains the fix. In your case I suspect that even if you don't have an older model, the pins could have still been bent on assembly in the factory. So basically you already have the polycarbonate spacers, but also 'pre' bent pins, so bad wifi signal but the pinch test doesn't work, because the spacers are there.
Send it for repair hope this helps.
Sent from my HTC One X using xda app-developers app
Really don't want to send it for repair, that's going to take absolutely ages. I'd rather just get a different phone if there isn't a software fix.
JccageX2 said:
Really don't want to send it for repair, that's going to take absolutely ages. I'd rather just get a different phone if there isn't a software fix.
Click to expand...
Click to collapse
Depending how long you've had it, you might still be within a replacement period with your retailer.
Hardware can't be fixed by software :-\
Just my opinion, htc screwed up big time with the qc on this phone, they rushed it. However, when it works it is a truly brilliant phone. Wifi is also really good when it works, compare your situation (which I was in, crap signal even when next to router) to now being able to connect when I'm about 200 metres from my house. I've never seen such a small device have such a great wifi signal.
It's worth the wait
Sent from my HTC One X using xda app-developers app
Think I'm just going to return it and get another phone. Probably Galaxy S3.
My WiFi signal is also weaker than on other phones, like my old HTC Desire. It's a bit annoying to be honest, but that's the only problem I have with my phone (got it in april). It's not the WiFi bug, sadly.
JccageX2 said:
Think I'm just going to return it and get another phone. Probably Galaxy S3.
Click to expand...
Click to collapse
Go for it
Sent from my HTC One X using xda app-developers app
Related
Hi...Anyone noted signal drop in wifi and radio signal when holding the in normal position?
Oh yes, I'm happy because I have an iPhone 4 feature :-(
Yes even i feel the signal drops when u hold it in a certain way. Not very sure where though.
I'm not losing signal (yet) but it definitely is dropping 1-2 bars.
Will a case help like it did for the iPhone deathgrip?
edit: fail, somehow i was in the V instead of X forum. but sounds like the same problem for all of them from what I'm reading/experiencing.
outofmyelement said:
edit: fail, somehow i was in the V instead of X forum.
Click to expand...
Click to collapse
I think you were out of your element (somebody had to say it!)
mine too. when I put it on the table I got 4-5 bars. but when I pick up the phone to reply a message, my signal drops a.k.a. No Service... ****. it's supposed to be a great budget phone, isn't it? if this death grip is one of their feature, this feature is definately uncool.
if this problem can be fixed, they better fix it soon..
Just use the one V for a short period of time but did not encounter this problem.
Flame0n said:
Just use the one V for a short period of time but did not encounter this problem.
Click to expand...
Click to collapse
Same here..
My One V absolutely does not have this problem. Neither did the unit reviewed by gsmarena.com:
http://www.gsmarena.com/htc_one_v-review-750p7.php
We tested the phone for death-grip and we didn't find any problems - Wi-Fi signal drops if you completely cover the top plastic panel on the back, but the reception still remains quite strong. Cell signal didn't budge.
Click to expand...
Click to collapse
I also have this problem. My One V always drop 2 bar when I pick up the phone. While other mobile with the same network, the signal is full.
I contacted Call center once. He told me it's because of my network operator. I should try other operator but I don't want to change my number.
So, I still hope new firmware will solve this issue.
ackman said:
I also have this problem. My One V always drop 2 bar when I pick up the phone. While other mobile with the same network, the signal is full.
I contacted Call center once. He told me it's because of my network operator. I should try other operator but I don't want to change my number.
So, I still hope new firmware will solve this issue.
Click to expand...
Click to collapse
There is a solution posted in this forum...try it...
I don't know why my V is probably the most faultless phone I have ever bought only seconded with the Desire..
Sent from my HTC One V using XDA
I am not having any such problem so far.. however for me maximum in call volume is very low..
Sent from my HTC One V using Tapatalk 2
Hey guys,
I've had this wifi antenna issue since long as my phone is from the first batch.
Been to HTC workshop but got a really stupid answer for my wifi antenna issue "he said we are coming up with a software upgrade and that night just fix your antenna issue" not arguing with him I just left and want to know if anyone of you guys have sent your fone to workshop a d what was the result repairing or replacing....
Hope to get a feedback from some Indians who are using HTC one x with wifi antenna issue.
Thanks
Dharam kapadia
Sent from my HTC One X using xda app-developers app
dharam.kapadia said:
Hey guys,
I've had this wifi antenna issue since long as my phone is from the first batch.
Been to HTC workshop but got a really stupid answer for my wifi antenna issue "he said we are coming up with a software upgrade and that night just fix your antenna issue" not arguing with him I just left and want to know if anyone of you guys have sent your fone to workshop a d what was the result repairing or replacing....
Hope to get a feedback from some Indians who are using HTC one x with wifi antenna issue.
Thanks
Dharam kapadia
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I don't find that an issue at all..although never noticed it on my HOX..coz I am not in a habit of holding my HOX in such a way so that I can press the exact spot between Volume Up and Camera n watch my WiFi signal go down by 2 bars
Sent from my Stunning White HTC One X
And there was no need to create a new thread..u could have asked this in the Indian Owners thread..don't make the forum crowded n confusing..
PLEASE CLOSE THIS THREAD IMMEDIATELY ...
Sent from my Stunning White HTC One X
LakshayX said:
And there was no need to create a new thread..u could have asked this in the Indian Owners thread..don't make the forum crowded n confusing..
PLEASE CLOSE THIS THREAD IMMEDIATELY ...
Sent from my Stunning White HTC One X
Click to expand...
Click to collapse
and you should have read what the wifi fault is all about. wifi gets BETTER when you push the spot on the back. so its a hardware fault and no user fault.
Sorry buddy if u feel it's crowded but I really see the need to create a new thread.... Thanks for your awesome reply I am sure your answer is creating a confusion I clearly asked has one sent the fone to workshop and did not ask or an option on how to hold the phone and ignore a factory fault in the device.... So good luck holding your device and not pressing and be happy with your hox
Thanks for your time and reply
Sent from my HTC One X using xda app-developers app
Don't live in India, but have a HOX intended to be sold there. WiFi fluctuates at times, but the three times I've tried the squeeze test my signal actually dropped (good thing). Just give HTC a ring rather than going into the store
Sent from my HTC One X using xda app-developers app
Since there is a Indian owners thread, it would have made sense posting there.
As for your issue, its reverse death grip like N3m3515 mentioned. If your wifi improves on squeezing the region between volume and camera, you have the issue.
And for HTC Service center in India, just put a sofware like wifi analyzer on your phone to prove you're facing the reverse death grip and argue with them about it being a hardware issue and not software issue. I haven't dealt with them, I myself am facing this issue but my warranty is in the UAE and trying to get it fixed here(India) is chargeable by $35(cost of sending it to an international htc service center -_-)
So I have to wait till I go back to the UAE and hope they don't catch my phone having been unlocked by HTC Dev.
Hello, I am from india and looking for buying a new phone. Can you please tell me what are the problems and disadvantages of HTC ONE X.
Dr. Sheldon Cooper said:
Hello, I am from india and looking for buying a new phone. Can you please tell me what are the problems and disadvantages of HTC ONE X.
Click to expand...
Click to collapse
have you considered searching?
lawrence750 said:
have you considered searching?
Click to expand...
Click to collapse
yes, I searched there are issues with wifi and heating. Want to know personally what are the disadvantages by indian users.
dharam.kapadia said:
Hey guys,
I've had this wifi antenna issue since long as my phone is from the first batch.
Been to HTC workshop but got a really stupid answer for my wifi antenna issue "he said we are coming up with a software upgrade and that night just fix your antenna issue" not arguing with him I just left and want to know if anyone of you guys have sent your fone to workshop a d what was the result repairing or replacing....
Hope to get a feedback from some Indians who are using HTC one x with wifi antenna issue.
Thanks
Dharam kapadia
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I had the WiFi issue and I got the same reply when I called HTC support. Subsequently, I went to the service center and explained the issue in detail. I was issued a DOA immediately. If this does not help, you can write to [email protected] and [email protected] explaining your problem and demanding that your phone be fixed or replaced. Also, make sure you are actually facing the problem.. a lot of people (like LakshayX) don't understand the issue and few others are simply paranoid. The only way you can get your phone fixed is to keep following customer support and escalating the issue till you get a satisfactory reply. Hope that helps.
Hi!
my phone is rooted and unlocked via HTC Dev. My head phone jack has been acting up in a most annoying way. The jack is very glitchy, if you touch the stiff part of the headphone (the part just above the hole so to say), it pauses the music because it thinks I pulled out my headphones. To get it to work again I need to pull the plug and put it back in again and start the music again.
This is very annoying and I would like to get it fixed. So my question is: To return it for warranty, shall I unroot and relock it or doesn't hthat matter because they will find out that I had it unlocked anyway? Any advice at all would be appreciated!
//BloomTwig
I would unroot the phone and back to stock.
You then have the biggest chance to get it fixed, if they find out its a easy way to say fixing it
God, I had them tell me I had water damage and they sent pics, but I knew it was a lot of crap, so they took it back for a 2nd loook and admitted the pics were not even my phone.
I think the manufacturers will cover you even if you're rooted, but I'm not entirely sure so don't quote me on that! i.e. Carrier won't, but contact HTC directly and they might be able to help!
HTC are clear on rooted phones. DONT give them the info, if you do, do at your own risk
Sent from my HTC One X using xda app-developers app
tgcp said:
I think the manufacturers will cover you even if you're rooted, but I'm not entirely sure so don't quote me on that! i.e. Carrier won't, but contact HTC directly and they might be able to help!
Click to expand...
Click to collapse
That's backwards for most places (well, certainly most of Europe). The responsibility to uphold statutory rights lies with the retailer, not the manufacturer.
If in 1st year then you can force the retailer to deal with it, but they would just send it to HTC cos they cover it for a further year. So the root problem would still be there.
Sent from my HTC One X using xda app-developers app
Thanks for the input. So I will just take a chance I guess... If they realize it's been rooted, what will they do then?
Will the fact that this is a hardware error, some kind of glitch in the connecting, and not a software mess up have any influence? The problem would be there even though it was never rooted...
Even if its not related, it breaks their t&cs. If they find out they will just post it back unfixed or might fix it. Fingers crossed
Sent from my HTC One X using xda app-developers app
Ok, thanks all!
Randomly today my wifi won't connect to my router. It's not my router that's the problem as I can connect other devices fine. The phone just doesn't see the router. I've tried two routers and it just doesn't show either in range. The only way I can get it to connect is if I stand right next to the router I get a connection but no signal bars and it doesn't let me browse the Web or anything.
I read the wifi signal fault thread and I tried to squeeze the handset and boom I got some more bars of signal!! I never had this problem before. My phone is unlocked so I'm screwed...
Sent from my HTC One X using xda app-developers app
kevz65 said:
Randomly today my wifi won't connect to my router. It's not my router that's the problem as I can connect other devices fine. The phone just doesn't see the router. I've tried two routers and it just doesn't show either in range. The only way I can get it to connect is if I stand right next to the router I get a connection but no signal bars and it doesn't let me browse the Web or anything.
I read the wifi signal fault thread and I tried to squeeze the handset and boom I got some more bars of signal!! I never had this problem before. My phone is unlocked so I'm screwed...
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Unlocking didn't cause the problem, so according to htcs warranty you're still covered. This problem is known by htc as I'm sure you know
If you are from UK, the law is on your side anyways so you don't need to worry.
You can either repair yourself, but I'd recommend getting it done properly
If htc give you problems about repairing it free of charge under the warranty, let us know
Sent from my HTC One X using xda app-developers app
Seriously dude, don't bother wasting your time sending it to HTC getting it fixed. You will lose your phone for a long time and have a nightmare because of the unlocked bootloader.
Either get it repaired from where you bought it, or fix it yourself. It honestly is very easy to fix and takes about 10 minutes.
Fokas. said:
Seriously dude, don't bother wasting your time sending it to HTC getting it fixed. You will lose your phone for a long time and have a nightmare because of the unlocked bootloader.
Either get it repaired from where you bought it, or fix it yourself. It honestly is very easy to fix and takes about 10 minutes.
Click to expand...
Click to collapse
I do understand, but if op is from uk then all is good, htc can try and say no, but all it takes is them to realise you're going to take it to small claims court and win, and they'll back down without a doubt
They wouldn't let it go as far as court
Sent from my HTC One X using xda app-developers app
Thanks guys. It's gone from bad to worse. My mobile data has stopped working fully. It connects intermittently and I have to squeeze to get signal. I'm emailing htc today
Sent from my HTC One X using xda app-developers app
If you're in the UK try sending it to HTC I had the WiFi issue and they fixed it and sent it back within four days.
Sent from my HTC One X using Tapatalk 2
I honestly read the title as 'My wife has stopped working'!
Get in touch with HTC and see what they advise.
Fokas. said:
Seriously dude, don't bother wasting your time sending it to HTC getting it fixed. You will lose your phone for a long time and have a nightmare because of the unlocked bootloader.
Either get it repaired from where you bought it, or fix it yourself. It honestly is very easy to fix and takes about 10 minutes.
Click to expand...
Click to collapse
how to fix it in 10 minutes?
My friend accidentally dropped my phone...After that there was no network on my phone...Until I restarted it several times and tried to connect to a Wifi Spot..
After that the Preparing SimCard Toast appeared and only 2 Points is showing in the network which would work some times and some times when I try to make a call..it gets struck on the keypad layout saying com.phone.android has stopped responding
I have no warranty too!
I want to know if its a Hardware Problem or not?
And morover is there a solution for it? Has anyone faced it till now?
Any help would be greatful!
Thanks in Advance!
iPriDvI said:
My friend accidentally dropped my phone...After that there was no network on my phone...Until I restarted it several times and tried to connect to a Wifi Spot..
After that the Preparing SimCard Toast appeared and only 2 Points is showing in the network which would work some times and some times when I try to make a call..it gets struck on the keypad layout saying com.phone.android has stopped responding
I have no warranty too!
I want to know if its a Hardware Problem or not?
And morover is there a solution for it? Has anyone faced it till now?
Any help would be greatful!
Thanks in Advance!
Click to expand...
Click to collapse
backup your data and try a factory reset, if again it don't work you may have hw issues :S
I think its hardware problem.. Just like the famous wifi antenna issue.
Your HOX's antenna pin must have bent down, and its not touching the case anymore. That's why you are having a poor signal reception..
Take apart your HOX and look for the bent pin. Refer this guide for more details:
http://forum.xda-developers.com/showthread.php?t=1688538
Sent from my HTC One X using XDA Premium 4 mobile app
anasmunir said:
I think its hardware problem.. Just like the famous wifi antenna issue.
Your HOX's antenna pin must have bent down, and its not touching the case anymore. That's why you are having a poor signal reception..
Take apart your HOX and look for the bent pin. Refer this guide for more details:
http://forum.xda-developers.com/showthread.php?t=1688538
Sent from my HTC One X using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It more than likely is, dropped my HOX on my front door step and had wifi issues. Repaired myself using wire and solder technique. Better than new!
Sent from my fingers
anasmunir said:
I think its hardware problem.. Just like the famous wifi antenna issue.
Your HOX's antenna pin must have bent down, and its not touching the case anymore. That's why you are having a poor signal reception..
Take apart your HOX and look for the bent pin. Refer this guide for more details:
http://forum.xda-developers.com/showthread.php?t=1688538
Sent from my HTC One X using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I showed it to a service centre near by and he says this PROBLEM has no solution at all..
He says there's something wrong with the Amplifier Box on the mother board and it needs to be replaced to make network work and he says though after it is replaced it has only 50-50 chances of working or the motherboard getting doomed totally!