Develop Bugs

[Q] Rooted G2 Sent to HTC

I broke my first G2 after 6 months of use. Its rooted and everything and while it looks almost new with no physical defects the problem is that the screen won't display any color - just all pitch black backlight. So I called t-mobile and they are sending me a brand new g2 while I send my broken one to HTC for repair. Anyone been in the same situation as me? It's not like they would reprimand my new phone if they see that I rooted the broken G2

agestyxracer said:
I broke my first G2 after 6 months of use. Its rooted and everything and while it looks almost new with no physical defects the problem is that the screen won't display any color - just all pitch black backlight. So I called t-mobile and they are sending me a brand new g2 while I send my broken one to HTC for repair. Anyone been in the same situation as me? It's not like they would reprimand my new phone if they see that I rooted the broken G2
Click to expand...
Click to collapse
Well... if T-Mobile finds out you moded you phone. You will pay 200+ bucks. I just hope they don't find out
Sent from my HTC Desire Z using XDA Premium App

Who knows. I will say that I have never heard of anyone getting charged as long as there was no water damage. Please let us know how it goes.
Sent from my HTC Vision using XDA App

Worked for tmobile. They may charge you a restocking fee if the phone is flagged once it's repaired.
Sent from my PG06100 using XDA Premium App

Yup, if they notice your in deep doo doo sir.
Sent from my HTC Vision using XDA Premium App

shortlived said:
Who knows. I will say that I have never heard of anyone getting charged as long as there was no water damage. Please let us know how it goes.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Aha my friend had to pay cause he rooted his droid and forgot to put it back to stock
Sent from my HTC Desire Z using XDA Premium App

i broke the screen on my Desire z a while back and had to send it to HTC while it was rooted cause i couldnt do a factory reset on it without the screen being on... they fixed it and sent it right back to me with no issues...
my understanding is that the very first thing they do is do a factory reset on the phone just in case the issue is software related...
so as long as u didnt go S-OFF i think you will be fine... make sure to let us know wt happens once u find out...

3 month bump: T-mobile didn't find out anything so I'm good, got a brand new rooted phone. S-off and everything; the screen just didn't work. I wonder what the person who fixed it was thinking....

[Q] Regarding HT/SH26 batch HOX

Hey members,
Greetings to ALL!!!!!!!
Has anyone got HOX from the latest batch, i.e HT26 or SH26....?
If so kindly reply me with the details of it, and if in case anyone facing issues
with the latest batch HOX, please mention that also.
It would be so helpful for me to get an issue free HOX...I hope so.

I hade 3 from ht261.
1- yellow spot.
2- Dead pixel.
3- dust under the screen.

Got a SH26RW today in exchange for my screen-rippled SH24MW. Was delivered a few minutes ago, not tested yet. I'll keep ya up to date...
:fingers-crossed:

arunjnair said:
Has anyone got HOX from the latest batch, i.e HT26 or SH26....?
If so kindly reply me with the details of it, and if in case anyone facing issues
with the latest batch HOX, please mention that also.
It would be so helpful for me to get an issue free HOX...I hope so.
Click to expand...
Click to collapse
I would say no difference to the previous batches. We have at work few different 23 batches xw, yw or something etc. And all have different issues (and some in common). I am not convinced by the 26 being perfect.
The build quality seems to be the same. Except its shipped with the latest .11 fw, but thats about it.
George down has it right.
I would say its either not depending on the batches. Or wait more
b-george said:
I hade 3 from ht261.
1- yellow spot.
2- Dead pixel.
3- dust under the screen.
Click to expand...
Click to collapse

Well, just a little screen ripple in the right upper corner when pushing harder so nothing out of the ordinary. Sometimes the WiFi signal icon drops, but neither can I restore it by pushing the case nor do I notice any lags.. so not sure if it's the WiFi issue or some graphic bug..
Sent from my HTC One X using xda app-developers app
Edit:
The other one had that same WiFi icon issue btw...

Update:
Well screen ripple's pretty bad at both sides' very outer edges of the screen, in some positions effect reaches into the middle. Also there's some strangle loose, jiggle noise when pushing the back/home/recent button that's beyond normal vibration, but only when feedback is enabled (settings -> sounds -> vibrate feedback).
Btw got mine from amazon.de, and they offered me to return the first phone immediatly when I told them 'bout my screen ripple and either sent me a new batch One X.
greetz
// j_dee

j_dee said:
Got a SH26RW today in exchange for my screen-rippled SH24MW. Was delivered a few minutes ago, not tested yet. I'll keep ya up to date...
:fingers-crossed:
Click to expand...
Click to collapse
I give up on the one x , it's lottery to get a good one , i thought most problems would be fixed with sh/ht26 :crying:

I almost feel the same right now... But on the other hand HTC promised us to deliver top quality handsets, I think I will take the challenge and bug them 'till I get a good One. :banghead:
Dunno what happened to their production sites, but seriously this HOX disaster is a shame for HTC...
My previous Desire HD I bought last September was so state-of-the-art although it wasn't the latest model, sad I sold it...
Sent from my HTC One X using xda app-developers app

I might go back to the S3 seen as my one x has screen ripple and GPS issues. Its a shame :/

ste1164 said:
I might go back to the S3 seen as my one x has screen ripple and GPS issues. Its a shame :/
Click to expand...
Click to collapse
Which serial do you have?

I have an SH264 white and working perfectly.

My serial is HT24 but I was hoping to get a later one. I was assuming it would be issue free but I was wrong.

aben2amu said:
I have an SH264 white and working perfectly.
Click to expand...
Click to collapse
Where did you get it from?
Has anyone got a sh/ht26 from amazon?

j_dee said:
Btw got mine from amazon.de, and they offered me to return the first phone immediatly when I told them 'bout my screen ripple and either sent me a new batch One X.
Click to expand...
Click to collapse
See few replies above
Sent from my HTC One X using xda app-developers app

j_dee said:
See few replies above
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
But that's Amazon Germany, i'm refering to someone getting a SH26 or HT26 from Amazon USA

Chad_Petree said:
But that's Amazon Germany, i'm talking someone getting a SH26 or HT26 from Amazon USA
Click to expand...
Click to collapse
Didn't know that
Sent from my HTC One X using xda app-developers app

Mine is SH26 and it does not come with any issues..
Sent from my GT-I9100 using xda app-developers app

Lucky you... I got 2 out of 2 HOX defective yet, and that's not the worst case. I think there were user who had more than 2 HOX and experienced always the same issues.
Sent from my HTC One X using xda app-developers app

i have a white international SH26A and it's working PERFECTLY (so far, at least)

Repair center not restoring phone

So I sent my phone to repair the WiFi antenna fault while running ARHD, comes back fixed running ARHD without being wiped.
What does this mean
Sent from my HTC One X using xda app-developers app

It means they didn't wipe the device.

Well, they had me sign an agreement on agreeing that my phone would be wiped and explicitly stating lotta times
Sent from my HTC One X using xda app-developers app

One of the lucky ones.

Mine was also not wiped after WIFI fix. I did however relock and wiped it myself.

good for you

Personally, if possible I would wipe before sending it in!
I think for wifi fix it is literally just securing something inside they may not have even turned it on.
Paperwork prob just covers them in case they do need to wipe it.

XxVcVxX said:
So I sent my phone to repair the WiFi antenna fault while running ARHD, comes back fixed running ARHD without being wiped.
What does this mean
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
You must have signed the papers that said that they"might" wipe your device "if" they feel it is necesary and the best solution for your device to be in best working order.
I do believe that is mostly standard in most countryes.
Just my thought.
Pushu.X
Sent from my HTC One X

I sent in mine to replace the misaligned glass due to the previous repair. It too came back repaired but not wiped. The only thing changed is that date and time is reset.

Yes, they know that the issue is because of a hardware and not because of software, hence it does not make sense for them to wipe the device.. My HOX was fixed in 5 minutes in the repair center, yes 5 minutes without me even dropping the phone.

pushu.x said:
You must have signed the papers that said that they"might" wipe your device "if" they feel it is necesary and the best solution for your device to be in best working order.
I do believe that is mostly standard in most countryes.
Just my thought.
Pushu.X
Sent from my HTC One X
Click to expand...
Click to collapse
Nah, it was stating that the phone will be wiped and sent back in factory resetted conditions and HTC is not responsible for any data lost.
Sent from my HTC One X using xda app-developers app

Can't update

Hello all,
I bought HTC One V from Taiwan and using it here in India. Today I got a message that an update is available for the system.
As soon as the update download finished, and when I clicked install it showed that the device software have been modified and that it can't update.
It's strange as I never rooted it.
Also my mobile is having a lot of problems with network connectivity. I live in the middle of city but still I guess a cross over the network bars. And if sometimes I do get then only 2 bars out of 5.
Could anyone tell me what is the problem? I am having a feeling that my handset us defective. Maybe I am wrong.
Thank you for reading
Praveer

Root it n install custom Rom,everything ll be fine...
Sent from my HTC One V using xda app-developers app

Well I don't want to root it.
Thanks

Well you are going to have to stick to stock with no updates then. I suggest you open up to rooting, stock roms are junk.
Sent from my One V using xda app-developers app

So is the problem normal or not. I mean is it common to get that message or no ? Or I have been cheated.
Thanks

I assume its normal but only say that because of all the other phones that do the same thing yours did. Don't feel cheated, while HTC isnt supporting our devices anymore, the fine devs here are.
Sent from my One V using xda app-developers app

Well let's see what happens. Given the mobile for replacement.
Thanks

Possible sds

Hello
5 month Note 2 user that had almost no complaints till early april where my phone started lagging, restarting every few hours(it did restart once every 2-3 days since they day i bought it) and touch screen not being responsive. Result was the problem becoming worse and me having to search for it and finding out about SDS. I checked my phone through EMMC and it says my chip is insane... as soon as I saw that I tried backing everything up but as it turned out, it was too late..I've lost all my game data (I've managed to copy a few games but its a few stages back..for example my subway surfers save is like 2-3 months back...), i've lost ALL of my contacts and my smscontact backup says it has no contacts on the backupfile...
regardless, I sent it to the local Samsung retail and they kept it for a week, got it back today, same thing happening...They told me they found humidity + errors on my phone and they had to clear/wipe it out completely. Its been like 3-4 hours since i got it and it already got stuck at a black home screen error + unable to swap applications and once on a non-responsive touch screen. I contacted the Samsung retailer and he told me that it could be an error from my SD card. I highly doubt that, am using a san disk 32gb ultra speed and I only have movies on it actually so...
Now my 'questions'...What can I do? Rooting it can fix it? Or will it void my warranty completely? If I root and it breaks again can I unroot and send it to have it fixed? And if they cant fix it, do they replace my phone with another one? Like a new note 2 or a new samsung phone?
Thanks
Ps: already posted this on sprint forums by mistake and it was suggested to me to try removing my sd card..no difference
Sent from my GT-N7100 using xda premium

well it is what people say "symptoms of the sudden death" so probably and all says that( 5 months, strange behaviour. .) if they dont fix you can talk to them that probably it is SDS if not you'll have to wait until the phone dies or send lots of times (like a guy who said that here in xda) and they probably replace the motherboard. theres nothing at the moment to do if it have been affected by the corrupted data but you can update to the latest firmware which is suposed to have the fix
hope I answered your question
Bests
Sent from my GT-N7100 using xda app-developers app

aka_sirok said:
well it is what people say "symptoms of the sudden death" so probably and all says that( 5 months, strange behaviour. .) if they dont fix you can talk to them that probably it is SDS if not you'll have to wait until the phone dies or send lots of times (like a guy who said that here in xda) and they probably replace the motherboard. theres nothing at the moment to do if it have been affected by the corrupted data but you can update to the latest firmware which is suposed to have the fix
hope I answered your question
Bests
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Was the 5 months too late for it to take effect?i already called them and they told me that they know nothing about the SDS.. they said they can only change my phones internal/motherboard (as they said "just the plaque not ur device"
Latest update is 4.1.2? Thats what i have.. they gave me the option of buying another phone..should i? Am afraid of getting another sds affected note
Sent from my GT-N7100 using xda premium

Shei77 said:
Was the 5 months too late for it to take effect?i already called them and they told me that they know nothing about the SDS.. they said they can only change my phones internal/motherboard (as they said "just the plaque not ur device"
Latest update is 4.1.2? Thats what i have.. they gave me the option of buying another phone..should i? Am afraid of getting another sds affected note
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
well the problem is that if the phone send some corrupted data to the chip when you were at 4.1.1 there's nothing to do.
The repair centre "doesn't know about it" because if they do know they'll have to asume that problem and they will lose money. The correct procediment is to change de motherboard however sometimes they just put an old one with the insane chip again. If you really want this phone and I assume that you do like it, when they replace and send it back update to 4.1.2 ASAP therefore they usually update before sending back.
Sent from my GT-N7100 using xda app-developers app

They are already losing money when they fix my phone cause of full warranty.. i loved the phone but am disappointed right now and with the possibility of changing phones i dont mind..cause all in all it has its downsides..ie too big to carry, takes a looong time to charge and regardless ive already lost all my data so its already like i got a new phone..
How can i know if they changed my motherboard?
Sent from my GT-N7100 using xda premium

You should have a new imei if they changed mb i think.
I bought note because of the screen,dont mind using it with both hands thats the price you have to pay if you want that commodity of big display.
And its charging like every phone,maybe a little longer but instead you have great battery life.
Sent from my GT-N7100 using Tapatalk 2

ChobbyNS said:
You should have a new imei if they changed mb i think.
I bought note because of the screen,dont mind using it with both hands thats the price you have to pay if you want that commodity of big display.
And its charging like every phone,maybe a little longer but instead you have great battery life.
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
How can i test if my imei is a new one and not from a previous user?
I did buy it too but any below 1.5A charger charges too slowly..and the size does matter for me cause am currently serving the army and its harder for me to handle...
Sent from my GT-N7100 using xda premium

I use original charger at home and 2.1a car charger and it charges really fast.
You should maybe check out xperia z,it has ip57 certificate,it is lot tougher than note and a bit smaller.
Sent from my GT-N7100 using Tapatalk 2

ChobbyNS said:
I use original charger at home and 2.1a car charger and it charges really fast.
You should maybe check out xperia z,it has ip57 certificate,it is lot tougher than note and a bit smaller.
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Cant find any good charger really..and car charging is not an option where i am...
Ive been thinking between one x+ or iphone5 to be honest but priority is trying to fix my note
Sent from my GT-N7100 using xda premium

aka_sirok said:
well the problem is that if the phone send some corrupted data to the chip when you were at 4.1.1 there's nothing to do.
The repair centre "doesn't know about it" because if they do know they'll have to asume that problem and they will lose money. The correct procediment is to change de motherboard however sometimes they just put an old one with the insane chip again. If you really want this phone and I assume that you do like it, when they replace and send it back update to 4.1.2 ASAP therefore they usually update before sending back.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Nobody loses money but Samsung. Your local samsung service center is not Samsung company. They are third companies that have an agreement with Samsung to fix samsung phones officially in your country.
They lose money only if they replace a motherboard that is already working or not covered under warranty (user faults).
Once I talked(personally) to one of Samsung services in my country, they said mostly they are not able to understand these new generation smartphones. Most of the time all they do is just replacing motherboards, they said
My suggestion to you, print several sudden death syndrome reported web pages and show them or email them if you can. Samsung is replacing bricked motherboards with no question asked (even rooted ones).

Media volume bar is disabled now...
Sent from my GT-N7100 using xda premium

I find it very strange, especially since these issues do not seem related to eMMC commands. Did you ever try using the phone without the sd card to eliminate the possibility?
Sent from my GT-N7100 using Tapatalk 2

Used it for a day and a half..it did had its reboots aswell...
Sent from my GT-N7100 using xda premium

Shei77 said:
Used it for a day and a half..it did had its reboots aswell...
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Have you ever tried a factory reset and use it as stock as possible for a while?

[email protected] said:
Have you ever tried a factory reset and use it as stock as possible for a while?
Click to expand...
Click to collapse
I did actually when i got the phone from the retailer..it took 35minutes..
Sent from my GT-N7100 using xda premium

Shei77 said:
I did actually when i got the phone from the retailer..it took 35minutes..
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
That was your first bad sign :S
You're out of luck. Send it to a repair center asap.

[email protected] said:
That was your first bad sign :S
You're out of luck. Send it to a repair center asap.
Click to expand...
Click to collapse
Well not much i could do...shop had already closed
I will send it but what can i claim? New phone? New chip?
Sent from my GT-N7100 using xda premium