Develop Bugs

[Q] Unrooting Evo

My wife recently dropped her phone and has to send it in to get replaced, so now we need to unroot it. I went through all the steps of unrooting to get s-on which it now is. The only problem was when I tried to reinstall the PC36IMG.zip file it says the version is to old and cannot install. I was wondering if anyone has the link to the NON ROOTED OTA PC36IMG.zip. Or I am wondering if she downloads and flashes the update.zip file if it would it delete the superuser app??
Please help

From what I've seen on here, when it comes to physical damage to your phone, Sprint no longer cares if you're rooted, only if you brick the phone will they not honor the warranty.
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bimmerman7 said:
From what I've seen on here, when it comes to physical damage to your phone, Sprint no longer cares if you're rooted, only if you brick the phone will they not honor the warranty.
Sent from my PC36100 using XDA Premium App
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Click to collapse
Not true for me at least (Boston area). My phone randomly reboots and the usb is broken so I couldn't unroot so I took it to Sprint and they said its against policy to work on rooted phones
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They have already sent her a replacement phone. I am not worried about that. I just want to return the phone without any questions being asked.

scotteboy34 said:
They have already sent her a replacement phone. I am not worried about that. I just want to return the phone without any questions being asked.
Click to expand...
Click to collapse
They wont care, when they refurbish the phone they are gonna update the software anyway and totally wipe your phone, erasing whatever you had on there
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brennod10 said:
Not true for me at least (Boston area). My phone randomly reboots and the usb is broken so I couldn't unroot so I took it to Sprint and they said its against policy to work on rooted phones
I would go to a different Sprint store, your phone being rooted has nothing to do with your USB port being crappy, same thing happened to my USB port, I took my phone in, explained my phone wouldn't charge (by then my battery was drained) they went to the back and brought me out a replacement. The USB is a known issue with the evo they should have replaced your phone
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Click to collapse
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Thanks
Got it guys, thanks for the help

bimmerman7 said:
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Click to collapse
Yeah the fat b**** in the back of the store that repairs the phones wouldn't even touch my phone when she heard it was rooted... and when I did unroot she gave a time of 2 hours just to clear storage on the phone even though I said I already did that. On top of that they said a replacement would be available over night... two days ago. Now I'm stuck waiting
Sent from my PC36100 using XDA App

So I guess it vary from store to store. I think my store might be cool. Actually one of the techs there taught me how to unlock my old palm pre. Oh and my usb port is starting to go. Does anyone know how it might work out if you just "lost" your phone?
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Tea Spilled over HTC Desire

hi guys
My Niece spilled tea over htc desire which was soaked.
I shook most of the tea out and attempted to dry it with a hair dryer on cool setting. However most of the liquid went inside the area which you can't get at unless you unscrew it (which will completely void the warranty).
I have attempted famous rice bowl thing which helped desire working. All button like home,menu,trackpad,back and search are working (ThankGod). One problem is battery is draining very quick and some times phone just does go to sleep it keeps waking up when ever its touched. Do i need to replace the battery?
I have checked battery usage and it says Display is using 67% and cell stanby 6%.
so Im unsure as to whether I could attempt to return it to Orange i have insurance for it.
1- If i return it to Orange would they mind that i am running lee droid hd rom running on my desire not their ROM which came with the phone? Does this void warrenty.
2- Does insurance cover tea or any liquid splidge?
Any advice on this guys would be great?

They won't accept it with the leedroid Rom. You will have to return it to stock. Use the gingerbread ruu to do this. Check the water sensor on the battery and on the phone. If these are red they might not accept it.
Sent from my HTC Desire using XDA App

If those water indicators are red they will definitely not accept for a warranty claim unfortunately
Sent from my CM7.1 Desire using XDA Premium App

He said he had insurance? I would think insurance covers accidents that warranty does not, at least I hope my phone insurance does.

I will check for water indicators. I have insurance with orange will this cover that?
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I thought if a phones water sensor was red the warranty would be voided.
Sent from my HTC Desire using XDA App

There's a difference between warranty and insurance...
Warranty will cover a technical breakdown with the phone. Insurance will cover accidental damage to the phone (including water/tea damage I would assume), if not it's pretty rubbish insurance really.

My mistake, I must have misread the op
Sent from my CM7.1 Desire using XDA Premium App

Water indicator is showing as red. Shall I ask orange to send me new battery because phone is working alright. Phone does not go to sleep which makes battery drain quicker? Apart from that every thing is normal.
Sent from my HTC Desire using XDA Premium App

You say its orange which unfortunately doesn't have an ruu yet, was the phone bought direct from orange? Or carphone warehouse? The problem you have is if its a branded orange handset you have no way of returning it to stock, did you by chance note down the hboot screen before doing root? If yes can you please post, I will be able to tell from that if its branded or not.
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Oh my bad if you have insurance it should be fine. He doesn't need the orange ruu he can just flash the gingerbread one to return him to stock.
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Thanks guys for quick replies. My phone is soff as well. How can I s on it?. My phone came with orange Rom installed on it. Will that make any difference?
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To s-on your phone download the alpharev dowgrader hboot. Then run the gingerbread ruu. It doesnt matter that you were on Orange. The gingerbread ruu debrands the phone anyway.
Sent from my HTC Desire using XDA App

Okay guys just rang orange they are ready to replace handset without any fuss. He asked me if I want black desire or brown. I said black he said it will be in stock in 2 days but if I want brown he will send today and will arrive 2morow. I asked for black.
Shall I downgrade hboot or not bother they r sending the new phone anyway? What do u suggest downgrade hboot and flash gingerbread ruu or return the phone without doing any thing?
Sent from my HTC Desire using XDA Premium App

I've been down this road with Orange Insurance. Turn it on, chuck it in a sink full of water and kill it good and proper and forget the custom rom stuff. They're going to exchange the phone at the door and expect to see a water (tea) damaged phone. Kill the phone good and proper is my advice and forget trying to switch to a rom that won't be detected by them. <Legal disclaimer - I do not advocate using the above methods to defraud your insurance, the advice given is purely hypothetical>. (Worked with my N80)

Thanks for reply. I have already told orange phone is working but battery is draining quicker and phone becomes hot. Orange still sending me replacement phone. Method above sounds risky. I am waiting for more advices before I try your method. Thanks.
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Most phone company's don't mind if its got a Rom on I've been with Vodafone and every desire hd I have had they all had a Rom from xda on it and s-off and they never said a thing
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Sent in my phone for repair on arhd 9.2.0

And I got it back.. had sent it on due to WiFi issue. I honestly can't tell much since I have moved to a new apartment. The WiFi issue (I think) is gone. I checked this by going to a room where the signal is bad and then pushing my fingers at the WiFi spot. Nothing changed, no connection improvement what so ever. If anything after pushing the area my connection has gotten slightly worse if that certain spot is pushed..opinion on this is welcome.
Just thought is mention that I had sent my phone in for repair with an unlocked bootloader and on arhd 9.2.0 and got it back without having to pay.
That's my story..
Sent from my HTC One X using xda app-developers app

I have just arranged a repair of my handset due to WiFi hardware fault. Will be collected by UPS tomorrow. Stock ROM and Re Lock bootloader time!!

That was quite lucky shame some have completely got it back to stock and have had to pay. Its a shame its not very consistent.

shadehh said:
And I got it back.. had sent it on due to WiFi issue. I honestly can't tell much since I have moved to a new apartment. The WiFi issue (I think) is gone. I checked this by going to a room where the signal is bad and then pushing my fingers at the WiFi spot. Nothing changed, no connection improvement what so ever. If anything after pushing the area my connection has gotten slightly worse if that certain spot is pushed..opinion on this is welcome.
Just thought is mention that I had sent my phone in for repair with an unlocked bootloader and on arhd 9.2.0 and got it back without having to pay.
That's my story..
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Lucky indeed!!
ViperX Goodness

Mind telling which Service Center?

shadehh said:
And I got it back.. had sent it on due to WiFi issue. I honestly can't tell much since I have moved to a new apartment. The WiFi issue (I think) is gone. I checked this by going to a room where the signal is bad and then pushing my fingers at the WiFi spot. Nothing changed, no connection improvement what so ever. If anything after pushing the area my connection has gotten slightly worse if that certain spot is pushed..opinion on this is welcome.
Just thought is mention that I had sent my phone in for repair with an unlocked bootloader and on arhd 9.2.0 and got it back without having to pay.
That's my story..
Sent from my HTC One X using xda app-developers app
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Click to collapse
Did they return it with the bootloader re-locked and the stock sense rom on? Or was it returned with the ROM you already had on intact?

It was returned repaired the same way I sent it.
Sent in:
Super Su
Recovery mode
Arhd 9.1.0 (not 9.2.0 just checked)
Returned:
WiFi fixed
Super Su
Recovery mode
Arhd 9.1.0
Sent from my HTC One X using xda app-developers app

shadehh said:
It was returned repaired the same way I sent it.
Sent in:
Super Su
Recovery mode
Arhd 9.1.0 (not 9.2.0 just checked)
Returned:
WiFi fixed
Super Su
Recovery mode
Arhd 9.1.0
Sent from my HTC One X using xda app-developers app
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Click to collapse
How long did it take for them to repair it and send it back?

shadehh said:
And I got it back.. had sent it on due to WiFi issue. I honestly can't tell much since I have moved to a new apartment. The WiFi issue (I think) is gone. I checked this by going to a room where the signal is bad and then pushing my fingers at the WiFi spot. Nothing changed, no connection improvement what so ever. If anything after pushing the area my connection has gotten slightly worse if that certain spot is pushed..opinion on this is welcome.
Just thought is mention that I had sent my phone in for repair with an unlocked bootloader and on arhd 9.2.0 and got it back without having to pay.
That's my story..
Click to expand...
Click to collapse
Where you sent it? Directly at HTC service, or to your carrier?
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I sent it at my carrier which is a a1 Austrian contract. As far as I have been informed it was sent to htc in Czech. @above, it took a bit less than two weeks in my case. Round 12 days. So two weeks
Sent from my HTC One X using xda app-developers app

This is an information, all that we need. Because in that case you're right. Wi-Fi is a hardware problem and they should recognize the warranty. But unfortunately, not always and not everywhere be received correctly.

Exactly my point. I have a friend who threatened and actually wasn't lightly meaning that he would go as far as to suing them if they do not comply. They ended up replacing his nearly one year old phone with a New one. I think in this case it depends more on in which country you are in than anything else.
A.k.a the country is a major influence
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shadehh said:
Exactly my point. I have a friend who threatened and actually wasn't lightly meaning that he would go as far as to suing them if they do not comply. They ended up replacing his nearly one year old phone with a New one. I think in this case it depends more on in which country you are in than anything else.
A.k.a the country is a major influence
Sent from my HTC One X using xda app-developers app
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hi
hi
actually feel the guys in my country India Bangalore not all that technically qualified they try the usual procedure just reflash the ROM and if we have not relocked,added the right boot.img and stock recovery they end up bricking it and then they just send it to HTC ho at India and get it replaced :good::laugh:
im 100% sure that the first thing they do here is just re flasher the original ROM
and i really dont think these ASPs in my county dont(at least the ones at bangalore ) know about locking the boot loader :laugh:

haree said:
hi
hi
actually feel the guys in my country India Bangalore not all that technically qualified they try the usual procedure just reflash the ROM and if we have not relocked,added the right boot.img and stock recovery they end up bricking it and then they just send it to HTC ho at India and get it replaced :good::laugh:
im 100% sure that the first thing they do here is just re flasher the original ROM
and i really dont think these ASPs in my county dont(at least the ones at bangalore ) know about locking the boot loader :laugh:
Click to expand...
Click to collapse
Haha true! Im from Bangalore as well and experienced a similar thing with my friend's HOX!
He sent it back in for the slightly yellowish spot on the display after rooting and unlocking the bootloader. They called him back and said they will give him a new piece He received a brand new one.
Thanks to to their stupidity, I think we Indians can still claim warranty

[SOLVED] Unique issue AFAIK

I have posted this in Q&A twice and no help, so forgive me for wrong section.
My One X has a very weird issue that no matter what I can't find anyone who has it. It has a screen flex on the right side, but if I press on the side or something else does, the phone shuts off. The only way to turn it on after this is to plug it into the wall. HTC wouldn't take it because of the bootloader. I just would like to know if there is anyway possible to fix this. I can't even put a case on the device because doing so cause the phone to turn off in my pocket.
Sent from my HTC One X

mibikin said:
I have posted this in Q&A twice and no help, so forgive me for wrong section.
My One X has a very weird issue that no matter what I can't find anyone who has it. It has a screen flex on the right side, but if I press on the side or something else does, the phone shuts off. The only way to turn it on after this is to plug it into the wall. HTC wouldn't take it because of the bootloader. I just would like to know if there is anyway possible to fix this. I can't even put a case on the device because doing so cause the phone to turn off in my pocket.
Sent from my HTC One X
Click to expand...
Click to collapse
The only thing you could do is to take it apart and search for the problem and then eventually replace the defected part

If you have the AT&T version, you'd be better off in that forum, this is for the Tegra version.
I'm.sure the States has consumer protection law, it's clearly a hardware defect. Put stock ROM and whatever else on it and insist your retailer deal.with the problem.

BenPope said:
If you have the AT&T version, you'd be better off in that forum, this is for the Tegra version.
I'm.sure the States has consumer protection law, it's clearly a hardware defect. Put stock ROM and whatever else on it and insist your retailer deal.with the problem.
Click to expand...
Click to collapse
I bought the International One X when I was in Lebanon, I just use at&t as my carrier. I'm pretty much screwed.
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mibikin said:
I bought the International One X when I was in Lebanon, I just use at&t as my carrier. I'm pretty much screwed.
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Click to collapse
HTC has international warranty, but not sure it if covers US or not.
I can have a warranty in Turkey for devices which are bought in the EU. Better check with HTC support.

mibikin said:
I bought the International One X when I was in Lebanon, I just use at&t as my carrier. I'm pretty much screwed.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
thekillingroad said:
HTC has international warranty, but not sure it if covers US or not.
I can have a warranty in Turkey for devices which are bought in the EU. Better check with HTC support.
Click to expand...
Click to collapse
The warranty for all HTC devices is as thekillingroad mentioned is "INTERNATIONAL" and should cover the US as well. I had a problem with mine as well, a different one, but if it wasn't for the warranty provided by the carrier I've bought the device from I would've sent it in service under HTC's warranty.
You just have to contact HTC CS and they'll tell you the procedure you have to follow.
I wasn't satisfied with the quality of the repair my device received as it came back with more defects the than it was sent in with and contacted them by phone and afterwards got a complete replacement.
My advice: don't even hesitate to give them a call.
Best of luck.
Pushu.x
Sent from my HTC One X

Hey just said hello cant use the warranty bc his bootlocker is unlocked and they wouldn't take it.
Maybe pay for the repair?
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If all else fails invest in a couple of guitar plectrums and take the whole screen out, then reseat it. Plenty of YouTube vids showing how to do this.
Sent from my Commodore Vic20

andyl66 said:
If all else fails invest in a couple of guitar plectrums and take the whole screen out, then reseat it. Plenty of YouTube vids showing how to do this.
Sent from my Commodore Vic20
Click to expand...
Click to collapse
This is what I plan on trying when I have time.
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Solved the issue by removing the screen with some piece of plastic I found. Thanks everyone.
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Volume Rocker

Has any one else have this problem..
My volume down button gets stuck into the frame, (must press the button down then up forward into the screen) its really not that big a deal ,Though am just curious of your opinion.
Tomorrow thinking of exchange since am in the 14-day return period.
This might proceed to get worse or what do you think?
I understand dirt can build up and this may cause an issue.
well.. thanks. anyone else with this similar experience?

Hey guys quick question. I bought my HTC One from a "premium retailer" at BJS was wandering if anyone knows if i call verizon customer support if they would send me a new one? Currently its too late to call them,
aswell.. an official verizon store said (when i went earlier) they cannot exchange for it is a different retailer.
experiences?

digitalbot said:
Hey guys quick question. I bought my HTC One from a "premium retailer" at BJS was wandering if anyone knows if i call verizon customer support if they would send me a new one? Currently its too late to call them,
aswell.. an official verizon store said (when i went earlier) they cannot exchange for it is a different retailer.
experiences?
Click to expand...
Click to collapse
as long as you pay for the insurance/ warranty package it won't matter.

I have the warranty 'will give them a call early this morning.
Thank you

So i called verizon this morning amd they weren't' able to send me a replacement, I ended up going to the store and they replaced it with no pleasure at all saying nothing was wrong with it
Anyways i got my new set and before i set it up i checked it carefully and what i saw was uptop there was a much longer gap which ive seen on these fourms and thats pretty normal, was more concerned on the volume button.
Anyhow since i got the replacement it seems more slow and jittery (owell) and now ive noticed .. if you would check the pic.. anyone else have this? its hidden light bleed can only see on a deep slant
doubt my last device had this issue but curious how common this hidden error is.
EDIT:: feel like i got the prototype

this screen issue was bothering me and now they are sending me another
cool
Sent from my HTC6500LVW using xda app-developers app

I have had the issue with the light bleed in all 4 Ones I've had. I also had it on my DNA.
Sent from my HTC One

Same light bleed on mine
Sent from my Nexus 7 using Tapatalk 4

hopefully this next one will be to my liking, if its worse then the new or (refurbished) as they said it might be, ill stick with the one i am using now, thats possible right?
Sent from my HTC6500LVW using xda app-developers app

I work at a premium and if you have an issue with your phone we swap it out and we get our money back from where we get our phones. we get our phones from hundreds of different online retailers including Verizon direct. the faster we get rid of our phones the better and there is a period where we can return it and get a refund. depending on the vendor there is different time periods we even mark them from the date we get them and that's what we sell first. This phone has not been out that long and that retailer blows for giving you an issue 4g would never do that. Returning is all together is another issue restocking fees apply even at Verizon direct.
Sent from my HTC6500LVW using Tapatalk 2

they had none in stock so they are sending me one through mail, idk if its straight from official verizion or what but they say it may be used or new (depending on stock)
i went to some other premium retailer in another town ,(hoboken) had such great service
seems the more legit looking the place is ,the better.
nice people thanks guys!!!
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I've seen some sort of light bleed on all htc LCD screens. Good luck finding one that doesn't.

first one didnt have that, well will find out tomorrow
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digitalbot said:
first one didnt have that, well will find out tomorrow
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Click to expand...
Click to collapse
you actually check all your phones for light bleed? You will never be happy with your electronics then.

why you gettin at me? im very happy with electronics and this device im on specifically. if the new one turns out to be less attractive im sending it back and will live with what i got. no problem here...
dont you think that pic is great too? for other people who pass by and can check their device? many wouldnt ever notice it.
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digitalbot said:
why you gettin at me? im very happy with electronics and this device im on specifically. if the new one turns out to be less attractive im sending it back and will live with what i got. no problem here...
dont you think that pic is great too? for other people who pass by and can check their device? many wouldnt ever notice it.
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Click to expand...
Click to collapse
I think his point is people who look for silly imperfections are pessimists and will only look at half empty scenarios. Nothing is perfect.
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cstrife999 said:
I think his point is people who look for silly imperfections are pessimists and will only look at half empty scenarios. Nothing is perfect.
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Click to expand...
Click to collapse
exactly. Imagine if people could swap out their cars for any perceived flaws. These things are made in a factory run through an assembly line. Some variance is considered normal. There is no such thing as a perfect electronic device.
See the usb off centered thread...

first phone volume rocker wasn't working which is an understandble replacement..
and you bashing my thread , well you have your opinion and i type agree to an extent but for people thinking of buying the phone (in any scenario) would know what to expect.
this is what forums are about, complete knowledge and growing, its good to know the known flaws
ill post up tomorrow will see if this next phone has this hidden light bleed,
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digitalbot said:
first phone volume rocker wasn't working which is an understandble replacement..
and you bashing my thread , well you have your opinion and i type agree to an extent but for people thinking of buying the phone (in any scenario) would know what to expect.
this is what forums are about, complete knowledge and growing, its good to know the known flaws
ill post up tomorrow will see if this next phone has this hidden light bleed,
Sent from my HTC6500LVW using xda app-developers app
Click to expand...
Click to collapse
have you thought about calling HTC for a repair?

noway
sending anything in for repair
well ive received the replacement and although everything seems fine like there is no bleed anywhere, but has more gap upto'
seems in good condition, only complain would be that the power button set
is actually flush with the board
pros on replacement : louder/fuller sound -no Ii ght bleed, scrren seems more vivid/pronounced.
cons on replacement - power button and its refurbished phone
pros on original device, reliable
cons on original device, light bleed, alliuminum on left side isnt sunck in
conclusion , not exchanging keeping what i have
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