Develop Bugs

[Q] Imported Galaxy Nexus hard brick

Hey all. I now have an imported Galaxy Nexus that won't turn on, here's what happened...
I bought the phone back in April and haven't had a single problem with it until now. On this past Monday I woke up, got ready for work and unplugged my fully charged GNex from my wall charger as I do every morning. On my way to work I popped my GNex into the Samsung car dock to listen to music as I do every morning. When I got to work I popped out my GNex from the dock and sat at my desk for a while. I went to check something on my phone and it felt kinda hot, I thought nothing of it and kept working. Maybe 10 minutes later I checked if it was still hot and it was, uncomfortably hot, and the battery was at like 40% (this was about 40 minutes after I took it out of the car dock).
This made me think that by some chance a program was running crazy in the background, so I restarted my phone. Booted back up, plugged it into a wall charger I have at my desk, and let it sit for about 10 minutes. I then picked it back up and it was still burning hot, now I shut it down again, unplugged it, and pulled the battery out until it cooled down (about another 10 minutes).
Now I popped the battery back in and booted it up. Starts to get hot again and now the battery is at 4%. At this point I think "WTF..." and turn the phone off and let it sit there with the battery in. Keep it in there until the battery completely discharges (the phone isn't hot anymore) thinking that maybe it's having trouble reading the battery stats idk no big deal right? Turns out no, very big deal.
Let it sit there for an hour with no battery in it, then plugged it in and tried to power it on. Nothing. Pulled the battery, popped it back in, and let it sit with the charger in it for 30 minutes. Nothing. The phone isn't getting hot at this point like it was. So I try all the button combinations with the volume buttons and power buttons and still nothing. Even when I plug the phone in the charging battery animation doesn't show up.
When I leave it plugged into the wall charger now, the phone gets a little warm as you'd expect when you charge your phone, not hot like before. I took the phone apart and saw nothing wrong with it, but then again I'm not a hardware guy so I took it to a phone repair shop. He took a look at it and couldn't find anything weird with it either (besides it doesn't work).
In this mess I tried to contact Samsung and take advantage of my "International" warranty but no dice as I'm sure most of you know (this is my $450 lesson). Samsung USA said they won't even fix it if I pay them, I have to do it through Samsung UK which is a nightmare.
The last kick to floor was seeing my credit card charged for the desk dock that I ordered a week before the day this happened. I've ordered a new battery on the off chance that maybe that's the problem, if not I'll be buying another GNex with a US Warranty from the Play Store.
Any bits of hope anyone has for me? Is it even worth my while to ship it off to another phone repair store that says they can "fix it no problem"? Sorry for the long post, everyone always says to post as much detail as possible so I did!! lol. Thanks for reading!!

In the same boat, my Nexus just died today. It is completely unresponsive. Plugging the phone into the computer with no battery will not display any OMAP hardware.

hmm I'm wondering now what is the reason? is it 4.0.4 update? my phone is getting warm after the update too, and the cpu consumes 30% power. but its not too hot, only one area, on the virtual SD card area.

where did you order your GN from? depending on which website... they may "fulfill" your warranty if you're within their warranty time frame.

zephiK said:
where did you order your GN from? depending on which website... they may "fulfill" your warranty if you're within their warranty time frame.
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Off an Amazon retailer, I already checked and they said no :-( I should be getting this battery soon, hopefully that fixes it. I highly doubt it though.

Good news, the website I got mine from(Dailysteals) is willing to do an exchange or refund for me. Surprisingly, I didn't even have to go through a lot of trouble for them to issue an RMA for me. I just had to explain my situation with them about Samsung USA/UK unwillingly to repair the phone.

tenchir said:
Good news, the website I got mine from(Dailysteals) is willing to do an exchange or refund for me. Surprisingly, I didn't even have to go through a lot of trouble for them to issue an RMA for me. I just had to explain my situation with them about Samsung USA/UK unwillingly to repair the phone.
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Click to collapse
Nice! When did you buy it from them?

Mine just bit the dust today as well. Just contacted Handtec and hoping they'll warranty it. It was running just fine up until today and now ODIN won't write to NAND. The same thing that happened in this thread is what happened to my phone:
http://forum.xda-developers.com/showthread.php?t=1671044

kurczynski said:
Nice! When did you buy it from them?
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I bought it back in March when they had it for $465.

tenchir said:
I bought it back in March when they had it for $465.
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Damn you! lol. It specifically says on the site that I got it from that they don't offer any warranty.

dawgpound6985 said:
Mine just bit the dust today as well. Just contacted Handtec and hoping they'll warranty it. It was running just fine up until today and now ODIN won't write to NAND. The same thing that happened in this thread is what happened to my phone:
http://forum.xda-developers.com/showthread.php?t=1671044
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Click to collapse
welcome to the club. why don't you just buy another one with a us warranty like i want to? oh ya that's right they're illegal to sell right now...

kurczynski said:
Damn you! lol. It specifically says on the site that I got it from that they don't offer any warranty.
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When I bought it, I remembered that it says 1 year warranty in the description. I mentioned this to them when I explain to them that I can't get it repaired by either Samsung USA/UK.

tenchir said:
When I bought it, I remembered that it says 1 year warranty in the description. I mentioned this to them when I explain to them that I can't get it repaired by either Samsung USA/UK.
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hmmmmm might be worth a shot

kurczynski said:
welcome to the club. why don't you just buy another one with a us warranty like i want to? oh ya that's right they're illegal to sell right now...
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Click to collapse
I just hope Handtec covers it. I've never dealt with their warranty before and I've been trying to find if anyone had any experiences with it. I remember people saying they'd cover it for 24 months which is why I went with them in the first place.

kurczynski said:
hmmmmm might be worth a shot
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Click to collapse
Good luck, they probably updated the warranty thing after the March sale because of the confusion with the warranty status.

YYYYYYYYYYYYYYYYEEEEEEEEEEEEEEEEEEEESSSSSSSSSSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great success!!!!!!!! My extended battery just came in the mail and that was indeed the problem. WTF!? Never had that happen to me with a phone before. Totally didn't think that was gonna help lol.

kurczynski said:
YYYYYYYYYYYYYYYYEEEEEEEEEEEEEEEEEEEESSSSSSSSSSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great success!!!!!!!! My extended battery just came in the mail and that was indeed the problem. WTF!? Never had that happen to me with a phone before. Totally didn't think that was gonna help lol.
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Can you explain? You mean to say you replaced your battery with an extended battery and it started working again?

dawgpound6985 said:
Can you explain? You mean to say you replaced your battery with an extended battery and it started working again?
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Absolutely. I replaced the batter with the official Samsung extended 200mAh and it turned on, funny thing is though that the same thing is happening again...it still turns on but it's getting super hot and draining almost instantly. The phone shows that it's plugged into power but it says under the battery option that the device is not charging, weird. This is what it shows my battery stats as:
https://docs.google.com/open?id=0ByadaWWGExhWMjRTUUhQOHdXZnc
https://docs.google.com/open?id=0ByadaWWGExhWbFNiR0NSTkJGcUE
The first death drop in charge is when this all started, the second one is what's happening now. It seems to be charging okay now via PC USB which doesn't make sense to me, cause I tried my wall charger and my car charger earlier and it got super hot and said it wasn't charging.
My phone is getting hot right around the area of the "Texas Instruments TWL6030 Fully Integrated Power Management with Switch Mode Charger" as seen here:
http://www.ifixit.com/Teardown/Samsung-Galaxy-Nexus-Teardown/7182/2
I'm gonna poke around with a couple things that I found on the net and hopefully resolve it, hopefully it can be fixed with software tweaks!!! Here's some stuff that I found:
http://code.google.com/p/android/issues/detail?id=22878
http://productforums.google.com/forum/#!topic/mobile/RahZtFg39DU

Try asking Google ( if you haven't already ). They maybe able to tell you a more detailed reason, and may help resolve it. Never know and Gl
Sent from my Transformer Prime TF201 using Tapatalk 2

I see. So your phone is draining the battery and not charging at all. Have you considered doing a factory reset? Maybe invest in a battery charger for the time being until the phone starts to charge the phone properly.
Oh, just a follow up on my situation. My NAND is still broken beyond repair. Tried ODIN, OMAP flash, different USB cables, drivers and nothing will write to the NAND. I contacted Handtec and they told me to RMA it to them. So I'm gonna be doing that some time this week. They want original box and everything that came with the phone so I'm trying to gather all of that before I ship it to them. Hopefully the turn around will be quick cause this Galaxy S (which also had a NAND hardware failure and repaired once by Samsung then failed again) is getting old quick.

Battery swollen... Will Sprint replace it?

Today I noticed that the back of my Epic Touch is pushed out. Popped the cover and my battery is swollen. It wasn't like this yesterday. What drew my attention to it was the fact is was much hotter then normal. Also, it keeps resetting now too I've noticed a few times today.
I had noticed my phones battery life took a noise dive the past couple weeks but I figured it was something I had installed or done. I went from about 24~30 hours on Gingerbread to like...... 10~12 hours?
I've had my phone about a year, maybe a little less..? I assume it's not safe to keep using this battery but I really do NOT want to invest money into another one when I really want to find a way to get the GS III anyway. Problem is, I need a battery like today, I use my phone for work.

Take it to the sprint store. as long as it isn't water damaged they will swap it for you.

latinmaxima said:
Take it to the sprint store. as long as it isn't water damaged they may swap it for you.
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Fixed that for ya.
Since it is a year old, it is out of warranty. If it is not quite a year old, they can tell you to contact Samsung for a new battery or it will just be luck of the draw who you talk to and if they have any batteries laying around.

Brand new Samsung OEM battery, no questions asked. They never even asked my name.
I walked in, asked to speak with the tech about my battery, battery was already out of the phone and when the tech saw it he said, "you need a new battery don't you"!?
He didn't even bother with their "tests", he just went into the back and got one still in the plastic baggy and handed it to me.
Was much easier then I expected. Never even asked how long I'd had the phone.

nice!!!!!!!!!!!!!!!

kdoggy said:
Brand new Samsung OEM battery, no questions asked. They never even asked my name.
I walked in, asked to speak with the tech about my battery, battery was already out of the phone and when the tech saw it he said, "you need a new battery don't you"!?
He didn't even bother with their "tests", he just went into the back and got one still in the plastic baggy and handed it to me.
Was much easier then I expected. Never even asked how long I'd had the phone.
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What store did you go to? At my store, I have to beg, flip, bark, and do a cartwheel for something like that to happen...

deedscreen said:
What store did you go to? At my store, I have to beg, flip, bark, and do a cartwheel for something like that to happen...
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Click to collapse
go to a different store............ In my location their are corporate locations every 10 miles.
Sent from my SPH-D710 using xda app-developers app

did you go to a corporate store, do you happen to know?
Sent from my SPH-D710 using xda app-developers app

I have never had them question me about a battery as long as it didn't have water damage. My stores must be different cause we talk about rooting and everything. When I was running AOKP the tech asked which build and everything. I like my Sprint store. It is a corporate one if it matters.

tgruendler said:
Fixed that for ya.
Since it is a year old, it is out of warranty. If it is not quite a year old, they can tell you to contact Samsung for a new battery or it will just be luck of the draw who you talk to and if they have any batteries laying around.
Click to expand...
Click to collapse
This phone can't be a year old it was released September 16th 2011
Sent from my Nexus 7 using xda app-developers app

Battery was replaced with no questions asked
Figured I'd bring this back up in case anyone was having this problem again. Anyway, I recently noted my battery was swollen too and after reading this post I figured I'd try going to the sprint store and see what happens.
I walked in, one of the workers there saw me holding the battery and asked if i needed to have it checked. I said yes. He checked it, confirmed that it was swollen and told me that the machine that measures its electrical properties said the battery was bad. He proceeded to give me another battery that he said was better, and I left happy.
I don't think the battery he gave me was new, but it definitely performs better than my old one. I do happen to have a week left on my 1 year warranty, but it was my impression that the guy at the store didn't even check my records. Finally, this was a corporate store and it is one of the stores that is marked on sprint's website as capable of doing repairs.
Basically what I'm trying to say is, if you think you're battery's bad, go ahead and try to take it into the store. Worst case scenario you get nowhere, but if you're lucky you could end up leaving with a better battery without much hassle.

I went to three different corporate stores with my swollen battery, and got nada. One store tried hard to sell me an extend battery at full retail. I mentioned that my phone was less than a year old, and all said the warranty does not cover the battery, and I would need to contact Samsung.

fonseca898 said:
I went to three different corporate stores with my swollen battery, and got nada. One store tried hard to sell me an extend battery at full retail. I mentioned that my phone was less than a year old, and all said the warranty does not cover the battery, and I would need to contact Samsung.
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I went to a corporate store that is listed as a repair center as well. They logged me in, and he could tell my battery was swollen before I even took the cover off the back of the phone. They gave me a battery from a demo phone as they didn't have any in store and they ordered a new battery that was delivered to my house a few days later. I do have TEP so I don't know if that makes a difference.

I just found out my battery was swollen and I decided to purchase an extended battery instead. I'd rather not have to deal with Sprint.

At just over a year I had a swollen battery...took it into a non-corporate store and they wanted 40 bucks for a new one. Made a 10 minute call to sprint and I've got a new one on the way. Even though I am out of warranty the TEP kicked in to cover it. Definitely worth the call if you've got the protection plan.

Ha I have the same problem. My phone started resetting its self every time I would try to use my 3g / wifi if I didn't turn data on it was fine. I checked the battery and it was swollen. Went to a sprint store and they said they were outta batteries and I could try buying one...damn them!!

spent 30 minutes at a sprint store in Philly- I got nothing! Im outside of the 1yr warranty and do have Insurance.
I ended up buying an Anker battery

I just picked up a new one from sprint last night after work they had ordered it on Monday. I didn't have TEP but I still had warranty and they wanted to charge me 35$ but luckily I went in with a friend who also has the same phone and she has insurance so what they did is placed the order under her phone even though it's actually for me and there was no charge at all so I was lucky she came along with me lol.
Sent from my SPH-D710 using xda premium

Does anyone have a picture of their "swollen" battery? I think mine might be ever so slightly starting to, but that could just be my eyes playing tricks on me. If anyone does, please share. Thanks in advance.
SuperG03

SuperG03 said:
Does anyone have a picture of their "swollen" battery? I think mine might be ever so slightly starting to, but that could just be my eyes playing tricks on me. If anyone does, please share. Thanks in advance.
SuperG03
Click to expand...
Click to collapse
I don't have one but you can start noticing by taking your battery out and try to put it back in you'll notice when pushing the battery in its not going to be flat it will feel like there's something in between the battery and the phone also the back cover will start to be difficult to put on because of the thickness of the battery.
Sent from my SPH-D710 using xda premium

Verizon GNex DEAD

Timing couldn't be better. After a few months of seemingly random reboots (which I attributed to software/radios), my GNex died today. Sitting on my desk charging (and nearly full battery at this point as I hadn't touched in a few hours), and I go to check my afternoon calendar but it won't turn on. Tried reboot with power+ volume, 3 fingered it for fastboot, pulled the battery, even swapped with a spare battery - nothing. Won't even go into ODIN download mode. The good timing? I bought this device 51 weeks ago - yes indeed I am getting a warranty replacement from Verizon to be here tomorrow afternoon. Hopefully it's a good one since will be CLNR. Odd thing is that there was no dying gasp, the phone wasn't hot (not even warm), and no indication of any melted or otherwise cooked parts under the battery cover. Strange.
Sent from my Xoom using xda premium

Winesnob said:
Timing couldn't be better. After a few months of seemingly random reboots (which I attributed to software/radios), my GNex died today. Sitting on my desk charging (and nearly full battery at this point as I hadn't touched in a few hours), and I go to check my afternoon calendar but it won't turn on. Tried reboot with power+ volume, 3 fingered it for fastboot, pulled the battery, even swapped with a spare battery - nothing. Won't even go into ODIN download mode. The good timing? I bought this device 51 weeks ago - yes indeed I am getting a warranty replacement from Verizon to be here tomorrow afternoon. Hopefully it's a good one since will be CLNR. Odd thing is that there was no dying gasp, the phone wasn't hot (not even warm), and no indication of any melted or otherwise cooked parts under the battery cover. Strange.
Sent from my Xoom using xda premium
Click to expand...
Click to collapse
Kinda off topic, but do you have insurance on the phone or does Verizon honor the manufactures warranty and deals with Samsung for you? I'm curious how the process works since I'm guessing you don't have insurance (like me) with the 51 weeks .
Sent from my Nexus 7 using xda premium

mwalt2 said:
Kinda off topic, but do you have insurance on the phone or does Verizon honor the manufactures warranty and deals with Samsung for you? I'm curious how the process works since I'm guessing you don't have insurance (like me) with the 51 weeks .
Sent from my Nexus 7 using xda premium
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Click to collapse
I don't pay for extra insurance, but Verizon honors the manufacturer warranty, seemingly without much question. The tech checked the purchase date on record and immediately arranged for a replacement device. I was on the phone all of 10 minutes to get things resolved.
Sent from my Xoom using xda premium

Winesnob said:
I don't pay for extra insurance, but Verizon honors the manufacturer warranty, seemingly without much question. The tech checked the purchase date on record and immediately arranged for a replacement device. I was on the phone all of 10 minutes to get things resolved.
Sent from my Xoom using xda premium
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They are real cool about it. Have you tried plugging it into a computer?
Mine did the exact same thing. Not even replacing the battery with a fresh one would work. I then plugged it in and the battery indicator came on. Then I got the dreaded OMAP4440 error in windows, but the phone booted right up and hasn't missed a beat yet
Sent from my Nexus 7 using Tapatalk HD

altimax98 said:
They are real cool about it. Have you tried plugging it into a computer?
Mine did the exact same thing. Not even replacing the battery with a fresh one would work. I then plugged it in and the battery indicator came on. Then I got the dreaded OMAP4440 error in windows, but the phone booted right up and hasn't missed a beat yet
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Tried plugging into PC without success. No lights, no battery charge indicator. Probably for the best. My wife's GNex is running smoothly, but about 6 months newer. Probably just had one of the early builds that was rushed due to the initial demand.
Sent from my SCH-I500 using xda premium

You don't realize how defective your phone was until you get a replacement. Previously had a hard time detecting NFC tags unless I hit the sweet spot on the phone perfectly; blamed the Otter box. Now I can pick up NFC tags in a flash. Bluetooth wasn't toggling reliably; blamed the toggle app. Now it works perfectly. Definitely had a bad phone from the start, and my CLNR was manufactured in July 2012 and certified in September; hardware version 10. Loving the Galaxy Nexus even more now!
Sent from my Galaxy Nexus using xda premium

[Q] Rebooting and Power Issue

My phone seems to have some kind of issue. Starting this morning, my phone rebooted twice without me doing much of anything to it - I clicked the power button to check the time, and doing so caused the phone to reboot. I waited for it to reboot, and when I clicked the power button again, it rebooted once more.
Now, whenever I click the power button, the phone won't wake. I can wake the phone and use it normally by pressing the volume keys, but I can't put the phone back to sleep. My phone is still randomly turning off and rebooting as well. Right now, it's off and I can't turn it back on because the power button isn't responding. I have to plug it into the computer/wall to actually turn it on. Does anyone know what's going on?
At first I thought it was a faulty power button, but I've no idea what to think now. I'm running Calks E4GT 3.
For the time being, I'm using Smart Screen Off, which is working great. I can live with this, but my phone is still likely going to reset, and I have no idea why.

IceCatraz said:
My phone seems to have some kind of issue. Starting this morning, my phone rebooted twice without me doing much of anything to it - I clicked the power button to check the time, and doing so caused the phone to reboot. I waited for it to reboot, and when I clicked the power button again, it rebooted once more.
Now, whenever I click the power button, the phone won't wake. I can wake the phone and use it normally by pressing the volume keys, but I can't put the phone back to sleep. My phone is still randomly turning off and rebooting as well. Right now, it's off and I can't turn it back on because the power button isn't responding. I have to plug it into the computer/wall to actually turn it on. Does anyone know what's going on?
At first I thought it was a faulty power button, but I've no idea what to think now. I'm running Calks E4GT 3.
For the time being, I'm using Smart Screen Off, which is working great. I can live with this, but my phone is still likely going to reset, and I have no idea why.
Click to expand...
Click to collapse
I'm no expert but when that happened to my phone I had it replaced. Turned out to be a faulty power button...
Sent from my SPH-D710 using xda premium

I was thinking about it, but I'm certain it's out of warranty. My contract expires this November, so I'm really hoping that's not the case.

It's your phone a year old or older?
Do you still have the original battery?
Pp.
sent from a jellybean filled epic touch.

It is. I've had my phone since November 2011. I do still have the original battery, though the battery is pretty much shot. It had overheated (it was charging underneath some comforters), but a few days later the battery came back on, and I've been using it ever since. I'll get a new battery, but do you think that's what the problem is?

IceCatraz said:
It is. I've had my phone since November 2011. I do still have the original battery, though the battery is pretty much shot. It had overheated (it was charging underneath some comforters), but a few days later the battery came back on, and I've been using it ever since. I'll get a new battery, but do you think that's what the problem is?
Click to expand...
Click to collapse
You can definitely try changing the battery, but also if you have insurance on your phone you should be able to call sprint and have them exchange it. I did it not too long ago and I had my phone since day one. I'm positive that my warranty was expired but I still had insurance on it. They sent me another one 2 days later.
Sent from my SPH-D710 using xda premium

I would definitely say yes, you need a new battery!
Amazon is your best bet. Anker makes a good battery.
Pp.:beer:
sent from a jellybean filled epic touch.

How much did that cost you? I might have insurance on it, but I have no idea. I remember replacing one of my previous phones and it costing $50.

IceCatraz said:
How much did that cost you? I might have insurance on it, but I have no idea. I remember replacing one of my previous phones and it costing $50.
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Click to collapse
To be honest they didn't even charge me..lol. All I did was call sprint, told them that my power button wasn't working,they asked if it had any water damage. I told them it didn't and she asked if I had insurance,told her I did and she simply said no problem, asked for my address and said you'll have another device in 2 to 3 days. Received it in 2 days returned the other one no questions no fee..
Sent from my SPH-D710 using xda premium

From Amazon about $12.00 plus shipping. Samsung Epic 4G Touch 1800 mAh Standard Battery ..
Pp.
Transmitted from another galaxy with a Jellybean infused P-5113 full of Unicorn porn.

My phone started that 3 days ago. Power button failed. I have 8 batteries so it wasnt that. Id put battery in and it would boot up without touching button. Then power off. I had insurance send new one. They gave me new not refurb and it works day and night difference better than old one
Sent from my SPH-D710 using Tapatalk 2

I'm most definitely sure it's your power button going broke.
Battery issues usually make your phone flicker like auto brightness is adjusting before shutting off. And so on.
A battery issue wouldn't make your phone reboot by itself when touching the power button.
My friend use to have power button issues like what the OP stated. I told her, her case is causing it(she had one of those cases that block the power button and volume button with rubber) we took the case off left the phone alone for a day and the power button worked correctly. I since have cut out the rubber to her case.
Sorry about the long post
I've known 6 ppl with the E4gT in the past 3 months that have Power button issues. I usually can spot them now.
Sent from my SPH-D710 using xda app-developers app

Seems a lot of people are having power and battery related issues. I've had my e4gt for around a year and my battery is going out. Had 2 ordered today so hopefully no more problems. Lay your battery down flat on the table if it's bulged or misshapen then it's bad. They're only like 10 bucks on ebay.
Sent from my SPH-D710 using xda premium

Sounds like what Im experiencing is the power button issue as welll; phone wakes up on and off by itself, power button doesnt always wake up or put the phone to sleep (or brings up power menu), and random reboots. So assuming this is the case for me too, and with insurance, will I have any issues trying to get it fixed if my phone is rooted? Or just make sure I have unrooted my phone and made stock before I take it to Sprint and Ill have nothing to worry about it then?

CylonWolf said:
Sounds like what Im experiencing is the power button issue as welll; phone wakes up on and off by itself, power button doesnt always wake up or put the phone to sleep (or brings up power menu), and random reboots. So assuming this is the case for me too, and with insurance, will I have any issues trying to get it fixed if my phone is rooted? Or just make sure I have unrooted my phone and made stock before I take it to Sprint and Ill have nothing to worry about it then?
Click to expand...
Click to collapse
It is always best to go back to stock. They will likely charge you $50 for it though so it is actually cheaper to go to http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch-power-button-repair/. No need to go back to stock with them and they do great work.
Sent from my SPH-D710 using xda app-developers app

graydiggy said:
It is always best to go back to stock. They will likely charge you $50 for it though so it is actually cheaper to go to . No need to go back to stock with them and they do great work.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
I believe my power button is going out too. It does the rebooting cycle like others have mentioned and simply rubbing my finger across the button (without pushing it) will cause the phone to turn on and off.
I currently don't have insurance on my phone. Sprint sent out an email a couple of weeks ago about Insurance Open Enrollment. Anyone know if I can enroll now and turn around and take my phone in for repair (unrooted of course)?
Thanks

There was a thread on the power button issue on the Sprint.com forums, and a poster claimed he didnt pay anything for the repair and didnt have insurance (I guess because its apparently a known/common issue now). I figured with the open enrollment it might be worth $8 just to make sure Im covered, although apparently you have to wait 3 days after you signup (Jesus waited 3 days, so I guess I can too huh?). If its a known issue with the phone that is apparently at least somewhat common, I see no reason Id have to pay $50 to have it fixed.

****. This just started happening to me this morning. Phone was working just fine. I am just running stock rooted and now seems like everytime i try to turn off the screen the phone reboots. I have never dropped this phone. I dont have any insurance policy from sprint. Do you think there is anything they will do with this phone?

dbldown768 said:
****. This just started happening to me this morning. Phone was working just fine. I am just running stock rooted and now seems like everytime i try to turn off the screen the phone reboots. I have never dropped this phone. I dont have any insurance policy from sprint. Do you think there is anything they will do with this phone?
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My reboots started happening earlier this week. I'm running the JB GB08 rooted leaked release. I called Sprint this morning and added the insurance coverage since open enrollment runs through the end of March. I plan on taking the phone into Sprint over the weekend after I reinstall the office ICS release build.

My note shut off?

Earlier today my note 7 shut off and refused to turn back on. Left it on charge for two hours and it finally started up and showed me 10% but it was just above 70% before the incident? Should I go and try and get a loaner phone for a week at sprint? I'm really wanting to stick it out for the lg v20 that comes out next week.

Here comes the booooooom
Sent from my SM-N930F using XDA-Developers mobile app

Well it shut off again so I went and turned the thing in.
Now I have to use this piece of crap iPhone 6s for a few weeks while I wait on the V20. Yay.

I Wonder if it had a fault that resulted in fires on other devices. If the batt voltage dropped that much it must have dumped a lot of energy in a short period of time. Did it get hot? Samsung might be interested but you already returned it.

Revan365 said:
Well it shut off again so I went and turned the thing in.
Now I have to use this piece of crap iPhone 6s for a few weeks while I wait on the V20. Yay.
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The 6s is so small
Sent from my Galaxy S7 Edge

Yes. Battery temp showed 41c all day whenever I'd been doing nothing. And yes, it's so tiny. Honestly hate it but it's a loaner phone soooo. It'll do for a week.

I have the screenshot of the battery thing because once I got it to come back on I sent it to my girlfriend telling her I'd probably need to turn it back in. Is there anyway I can link you guys to it?

The link for you guys to check:
https://imgur.com/gallery/8eRIK

That is a rather large discrete drop! Would be interesting to know if it could manage to recharge to full after that, I suspect it has lost part of the battery cell?!
Sent from my SM-N930F using Tapatalk

It wouldn't. It shut off after letting it charge some more so I just took it into sprint and got a new device. Sad to see it go honestly

Revan365 said:
The link for you guys to check:
https://imgur.com/gallery/8eRIK
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Mine did the same a couple weeks back.

Icemike, do you still have it?

Hmmm. So maybe you and me both had defective phones and they just didn't pop?

Revan365 said:
Hmmm. So maybe you and me both had defective phones and they just didn't pop?
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Maybe contact Samsung? Maybe you do. I don't understand how the voltage could drop off like that so quickly.

I'm not really sure but I just went ahead and turned it in. They gave a iPhone 6s as a loaner phone until I can order the v20

Best note 7 accessory is a fire extinguisher.

Dude, please careful. It does look like it's going to blow.
My original unit shut off on its own and then started bootlooping. I was told to wait for the first exchange because Samsung couldn't repair it.
Sent from my MI PAD 2 using Tapatalk

Ok so good/bad news. I was given the note back because I guess I was never supposed to have an iphone and the manager that gave me it was fired. Since getting it back (theyd had it on charge since 3pm est they told me) it was on 66% whenever I left the sprint store at 6:30pm and here at 7:23pm its at 21%. I'm watching the percentage drop and the phone is really slow. No new apps and nothing new. Idk, it just dropped to 20%. Removed sd card and backed the baby up. Lg v20 shipped out today so not too much longer now.

Is it hot as the % drops off? What is the Batt temp at idle?

Are you able to exchange for the V20? Just do it.
You've paid a lot of money for the Note 7. It's only right you get something that works.