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Looks like my Galaxy 2 has some kind of battery issue. It could just be the battery, but I think something is screwed up internally. Anyway, has anyone gotten a brand new phone out of Sprint?
I want to take it in, but there's NO WAY I'm accepting a refurb...
Any tips on getting a new one?
If the issue is related to the battery taking a long time to charge, then that's just a Samsung phone thing. Their phones usually charge slowly.
And what's wrong with a Refurb phone? It's a broken phone that was fixed back like new, but it's still the same phone that was used, so you can't sell it as new.
It's like if a car get's in a wreck, but then you replace every single part in the car and make it like it was when it first was bought. You can't sell it as new, because it's not, so it's refurb.
Unless you just had a bad experience with something refurb, then I don't see why not to get one. I know this is off topic, but my first GameCube lasted 2 years, a refurb that I was able to get as a replacement is still running perfectly, and I got the refurb in 2005.
Nah, the battery issue isn't that simple.
It won't even charge when the phone is turned on; I have to keep the phone off to charge it. If its on, it charges ridiculously slow, and on top of that, sometimes the battery overheats and it stops charging altogether.
I don't like refurbs plain and simple.
well its a 50/50 if u will get referb or new. the past 3 phones i have gotten were new due to the manufacture date on the back stated what day. but then again that was a evo shift. i am still waiting to get this phone (this week). either way if its referb, the onlything they keep in the phone is the motherboard, everything else is replaced, but u keep ur old bat. the motherboards with the processors are the expensive part. so you are getting a brand new phone with the same motherboard. if the issue persists then bring the phone back in, simple 1 2 and 3.
Edit: ALSO with most sprint repair stores you go to can fix it on the spot with brand new parts.
saj1jr said:
Looks like my Galaxy 2 has some kind of battery issue. It could just be the battery, but I think something is screwed up internally. Anyway, has anyone gotten a brand new phone out of Sprint?
I want to take it in, but there's NO WAY I'm accepting a refurb...
Any tips on getting a new one?
Click to expand...
Click to collapse
Good luck. Let me know how it went.
Sent From My Evo Killer!!!
I'll probably take it in tomorrow.
I just had it charging with the phone turned on, and I got the warning saying the battery temp is too high and it's going to stop charging. It ended up charging about 7% over the course of 2 hours plugged in, and at some point it overheated.
What a pain the ass. I hate dealing with this crap, especially with something I spent over $400 on.
saj1jr said:
I'll probably take it in tomorrow.
I just had it charging with the phone turned on, and I got the warning saying the battery temp is too high and it's going to stop charging. It ended up charging about 7% over the course of 2 hours plugged in, and at some point it overheated.
What a pain the ass. I hate dealing with this crap, especially with something I spent over $400 on.
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Click to collapse
sooner the better, its def a hardware issue, or battery which if its battery they make you pay for a new battery since its not under warranty.....
What do you mean it's not under warranty? Anyway, I took it in today, they said it looks like the battery so they had to order me one. Free of charge..
Hey all. I now have an imported Galaxy Nexus that won't turn on, here's what happened...
I bought the phone back in April and haven't had a single problem with it until now. On this past Monday I woke up, got ready for work and unplugged my fully charged GNex from my wall charger as I do every morning. On my way to work I popped my GNex into the Samsung car dock to listen to music as I do every morning. When I got to work I popped out my GNex from the dock and sat at my desk for a while. I went to check something on my phone and it felt kinda hot, I thought nothing of it and kept working. Maybe 10 minutes later I checked if it was still hot and it was, uncomfortably hot, and the battery was at like 40% (this was about 40 minutes after I took it out of the car dock).
This made me think that by some chance a program was running crazy in the background, so I restarted my phone. Booted back up, plugged it into a wall charger I have at my desk, and let it sit for about 10 minutes. I then picked it back up and it was still burning hot, now I shut it down again, unplugged it, and pulled the battery out until it cooled down (about another 10 minutes).
Now I popped the battery back in and booted it up. Starts to get hot again and now the battery is at 4%. At this point I think "WTF..." and turn the phone off and let it sit there with the battery in. Keep it in there until the battery completely discharges (the phone isn't hot anymore) thinking that maybe it's having trouble reading the battery stats idk no big deal right? Turns out no, very big deal.
Let it sit there for an hour with no battery in it, then plugged it in and tried to power it on. Nothing. Pulled the battery, popped it back in, and let it sit with the charger in it for 30 minutes. Nothing. The phone isn't getting hot at this point like it was. So I try all the button combinations with the volume buttons and power buttons and still nothing. Even when I plug the phone in the charging battery animation doesn't show up.
When I leave it plugged into the wall charger now, the phone gets a little warm as you'd expect when you charge your phone, not hot like before. I took the phone apart and saw nothing wrong with it, but then again I'm not a hardware guy so I took it to a phone repair shop. He took a look at it and couldn't find anything weird with it either (besides it doesn't work).
In this mess I tried to contact Samsung and take advantage of my "International" warranty but no dice as I'm sure most of you know (this is my $450 lesson). Samsung USA said they won't even fix it if I pay them, I have to do it through Samsung UK which is a nightmare.
The last kick to floor was seeing my credit card charged for the desk dock that I ordered a week before the day this happened. I've ordered a new battery on the off chance that maybe that's the problem, if not I'll be buying another GNex with a US Warranty from the Play Store.
Any bits of hope anyone has for me? Is it even worth my while to ship it off to another phone repair store that says they can "fix it no problem"? Sorry for the long post, everyone always says to post as much detail as possible so I did!! lol. Thanks for reading!!
In the same boat, my Nexus just died today. It is completely unresponsive. Plugging the phone into the computer with no battery will not display any OMAP hardware.
hmm I'm wondering now what is the reason? is it 4.0.4 update? my phone is getting warm after the update too, and the cpu consumes 30% power. but its not too hot, only one area, on the virtual SD card area.
where did you order your GN from? depending on which website... they may "fulfill" your warranty if you're within their warranty time frame.
zephiK said:
where did you order your GN from? depending on which website... they may "fulfill" your warranty if you're within their warranty time frame.
Click to expand...
Click to collapse
Off an Amazon retailer, I already checked and they said no :-( I should be getting this battery soon, hopefully that fixes it. I highly doubt it though.
Good news, the website I got mine from(Dailysteals) is willing to do an exchange or refund for me. Surprisingly, I didn't even have to go through a lot of trouble for them to issue an RMA for me. I just had to explain my situation with them about Samsung USA/UK unwillingly to repair the phone.
tenchir said:
Good news, the website I got mine from(Dailysteals) is willing to do an exchange or refund for me. Surprisingly, I didn't even have to go through a lot of trouble for them to issue an RMA for me. I just had to explain my situation with them about Samsung USA/UK unwillingly to repair the phone.
Click to expand...
Click to collapse
Nice! When did you buy it from them?
Mine just bit the dust today as well. Just contacted Handtec and hoping they'll warranty it. It was running just fine up until today and now ODIN won't write to NAND. The same thing that happened in this thread is what happened to my phone:
http://forum.xda-developers.com/showthread.php?t=1671044
kurczynski said:
Nice! When did you buy it from them?
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I bought it back in March when they had it for $465.
tenchir said:
I bought it back in March when they had it for $465.
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Click to collapse
Damn you! lol. It specifically says on the site that I got it from that they don't offer any warranty.
dawgpound6985 said:
Mine just bit the dust today as well. Just contacted Handtec and hoping they'll warranty it. It was running just fine up until today and now ODIN won't write to NAND. The same thing that happened in this thread is what happened to my phone:
http://forum.xda-developers.com/showthread.php?t=1671044
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Click to collapse
welcome to the club. why don't you just buy another one with a us warranty like i want to? oh ya that's right they're illegal to sell right now...
kurczynski said:
Damn you! lol. It specifically says on the site that I got it from that they don't offer any warranty.
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Click to collapse
When I bought it, I remembered that it says 1 year warranty in the description. I mentioned this to them when I explain to them that I can't get it repaired by either Samsung USA/UK.
tenchir said:
When I bought it, I remembered that it says 1 year warranty in the description. I mentioned this to them when I explain to them that I can't get it repaired by either Samsung USA/UK.
Click to expand...
Click to collapse
hmmmmm might be worth a shot
kurczynski said:
welcome to the club. why don't you just buy another one with a us warranty like i want to? oh ya that's right they're illegal to sell right now...
Click to expand...
Click to collapse
I just hope Handtec covers it. I've never dealt with their warranty before and I've been trying to find if anyone had any experiences with it. I remember people saying they'd cover it for 24 months which is why I went with them in the first place.
kurczynski said:
hmmmmm might be worth a shot
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Click to collapse
Good luck, they probably updated the warranty thing after the March sale because of the confusion with the warranty status.
YYYYYYYYYYYYYYYYEEEEEEEEEEEEEEEEEEEESSSSSSSSSSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great success!!!!!!!! My extended battery just came in the mail and that was indeed the problem. WTF!? Never had that happen to me with a phone before. Totally didn't think that was gonna help lol.
kurczynski said:
YYYYYYYYYYYYYYYYEEEEEEEEEEEEEEEEEEEESSSSSSSSSSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great success!!!!!!!! My extended battery just came in the mail and that was indeed the problem. WTF!? Never had that happen to me with a phone before. Totally didn't think that was gonna help lol.
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Can you explain? You mean to say you replaced your battery with an extended battery and it started working again?
dawgpound6985 said:
Can you explain? You mean to say you replaced your battery with an extended battery and it started working again?
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Click to collapse
Absolutely. I replaced the batter with the official Samsung extended 200mAh and it turned on, funny thing is though that the same thing is happening again...it still turns on but it's getting super hot and draining almost instantly. The phone shows that it's plugged into power but it says under the battery option that the device is not charging, weird. This is what it shows my battery stats as:
https://docs.google.com/open?id=0ByadaWWGExhWMjRTUUhQOHdXZnc
https://docs.google.com/open?id=0ByadaWWGExhWbFNiR0NSTkJGcUE
The first death drop in charge is when this all started, the second one is what's happening now. It seems to be charging okay now via PC USB which doesn't make sense to me, cause I tried my wall charger and my car charger earlier and it got super hot and said it wasn't charging.
My phone is getting hot right around the area of the "Texas Instruments TWL6030 Fully Integrated Power Management with Switch Mode Charger" as seen here:
http://www.ifixit.com/Teardown/Samsung-Galaxy-Nexus-Teardown/7182/2
I'm gonna poke around with a couple things that I found on the net and hopefully resolve it, hopefully it can be fixed with software tweaks!!! Here's some stuff that I found:
http://code.google.com/p/android/issues/detail?id=22878
http://productforums.google.com/forum/#!topic/mobile/RahZtFg39DU
Try asking Google ( if you haven't already ). They maybe able to tell you a more detailed reason, and may help resolve it. Never know and Gl
Sent from my Transformer Prime TF201 using Tapatalk 2
I see. So your phone is draining the battery and not charging at all. Have you considered doing a factory reset? Maybe invest in a battery charger for the time being until the phone starts to charge the phone properly.
Oh, just a follow up on my situation. My NAND is still broken beyond repair. Tried ODIN, OMAP flash, different USB cables, drivers and nothing will write to the NAND. I contacted Handtec and they told me to RMA it to them. So I'm gonna be doing that some time this week. They want original box and everything that came with the phone so I'm trying to gather all of that before I ship it to them. Hopefully the turn around will be quick cause this Galaxy S (which also had a NAND hardware failure and repaired once by Samsung then failed again) is getting old quick.
Today I noticed that the back of my Epic Touch is pushed out. Popped the cover and my battery is swollen. It wasn't like this yesterday. What drew my attention to it was the fact is was much hotter then normal. Also, it keeps resetting now too I've noticed a few times today.
I had noticed my phones battery life took a noise dive the past couple weeks but I figured it was something I had installed or done. I went from about 24~30 hours on Gingerbread to like...... 10~12 hours?
I've had my phone about a year, maybe a little less..? I assume it's not safe to keep using this battery but I really do NOT want to invest money into another one when I really want to find a way to get the GS III anyway. Problem is, I need a battery like today, I use my phone for work.
Take it to the sprint store. as long as it isn't water damaged they will swap it for you.
latinmaxima said:
Take it to the sprint store. as long as it isn't water damaged they may swap it for you.
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Click to collapse
Fixed that for ya.
Since it is a year old, it is out of warranty. If it is not quite a year old, they can tell you to contact Samsung for a new battery or it will just be luck of the draw who you talk to and if they have any batteries laying around.
Brand new Samsung OEM battery, no questions asked. They never even asked my name.
I walked in, asked to speak with the tech about my battery, battery was already out of the phone and when the tech saw it he said, "you need a new battery don't you"!?
He didn't even bother with their "tests", he just went into the back and got one still in the plastic baggy and handed it to me.
Was much easier then I expected. Never even asked how long I'd had the phone.
nice!!!!!!!!!!!!!!!
kdoggy said:
Brand new Samsung OEM battery, no questions asked. They never even asked my name.
I walked in, asked to speak with the tech about my battery, battery was already out of the phone and when the tech saw it he said, "you need a new battery don't you"!?
He didn't even bother with their "tests", he just went into the back and got one still in the plastic baggy and handed it to me.
Was much easier then I expected. Never even asked how long I'd had the phone.
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Click to collapse
What store did you go to? At my store, I have to beg, flip, bark, and do a cartwheel for something like that to happen...
deedscreen said:
What store did you go to? At my store, I have to beg, flip, bark, and do a cartwheel for something like that to happen...
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Click to collapse
go to a different store............ In my location their are corporate locations every 10 miles.
Sent from my SPH-D710 using xda app-developers app
did you go to a corporate store, do you happen to know?
Sent from my SPH-D710 using xda app-developers app
I have never had them question me about a battery as long as it didn't have water damage. My stores must be different cause we talk about rooting and everything. When I was running AOKP the tech asked which build and everything. I like my Sprint store. It is a corporate one if it matters.
tgruendler said:
Fixed that for ya.
Since it is a year old, it is out of warranty. If it is not quite a year old, they can tell you to contact Samsung for a new battery or it will just be luck of the draw who you talk to and if they have any batteries laying around.
Click to expand...
Click to collapse
This phone can't be a year old it was released September 16th 2011
Sent from my Nexus 7 using xda app-developers app
Battery was replaced with no questions asked
Figured I'd bring this back up in case anyone was having this problem again. Anyway, I recently noted my battery was swollen too and after reading this post I figured I'd try going to the sprint store and see what happens.
I walked in, one of the workers there saw me holding the battery and asked if i needed to have it checked. I said yes. He checked it, confirmed that it was swollen and told me that the machine that measures its electrical properties said the battery was bad. He proceeded to give me another battery that he said was better, and I left happy.
I don't think the battery he gave me was new, but it definitely performs better than my old one. I do happen to have a week left on my 1 year warranty, but it was my impression that the guy at the store didn't even check my records. Finally, this was a corporate store and it is one of the stores that is marked on sprint's website as capable of doing repairs.
Basically what I'm trying to say is, if you think you're battery's bad, go ahead and try to take it into the store. Worst case scenario you get nowhere, but if you're lucky you could end up leaving with a better battery without much hassle.
I went to three different corporate stores with my swollen battery, and got nada. One store tried hard to sell me an extend battery at full retail. I mentioned that my phone was less than a year old, and all said the warranty does not cover the battery, and I would need to contact Samsung.
fonseca898 said:
I went to three different corporate stores with my swollen battery, and got nada. One store tried hard to sell me an extend battery at full retail. I mentioned that my phone was less than a year old, and all said the warranty does not cover the battery, and I would need to contact Samsung.
Click to expand...
Click to collapse
I went to a corporate store that is listed as a repair center as well. They logged me in, and he could tell my battery was swollen before I even took the cover off the back of the phone. They gave me a battery from a demo phone as they didn't have any in store and they ordered a new battery that was delivered to my house a few days later. I do have TEP so I don't know if that makes a difference.
I just found out my battery was swollen and I decided to purchase an extended battery instead. I'd rather not have to deal with Sprint.
At just over a year I had a swollen battery...took it into a non-corporate store and they wanted 40 bucks for a new one. Made a 10 minute call to sprint and I've got a new one on the way. Even though I am out of warranty the TEP kicked in to cover it. Definitely worth the call if you've got the protection plan.
Ha I have the same problem. My phone started resetting its self every time I would try to use my 3g / wifi if I didn't turn data on it was fine. I checked the battery and it was swollen. Went to a sprint store and they said they were outta batteries and I could try buying one...damn them!!
spent 30 minutes at a sprint store in Philly- I got nothing! Im outside of the 1yr warranty and do have Insurance.
I ended up buying an Anker battery
I just picked up a new one from sprint last night after work they had ordered it on Monday. I didn't have TEP but I still had warranty and they wanted to charge me 35$ but luckily I went in with a friend who also has the same phone and she has insurance so what they did is placed the order under her phone even though it's actually for me and there was no charge at all so I was lucky she came along with me lol.
Sent from my SPH-D710 using xda premium
Does anyone have a picture of their "swollen" battery? I think mine might be ever so slightly starting to, but that could just be my eyes playing tricks on me. If anyone does, please share. Thanks in advance.
SuperG03
SuperG03 said:
Does anyone have a picture of their "swollen" battery? I think mine might be ever so slightly starting to, but that could just be my eyes playing tricks on me. If anyone does, please share. Thanks in advance.
SuperG03
Click to expand...
Click to collapse
I don't have one but you can start noticing by taking your battery out and try to put it back in you'll notice when pushing the battery in its not going to be flat it will feel like there's something in between the battery and the phone also the back cover will start to be difficult to put on because of the thickness of the battery.
Sent from my SPH-D710 using xda premium
If you're reading this, you're probably having a problem with your phone screen flickering rapidly for a few seconds, then the phone shutting off. Fear not though, this is not a result of a bad flash!
CHECK YOUR BATTERY!
Yes, that is right, your battery. Feel for any bulges, set it up on a countertop and look at it from the side, spin it on your counter, something.
If it is bulging, call Sprint or Samsung immediately, because your battery is defective, and you don't want it exploding in your pocket!
Now, the reason I'm posting this, is I've searched the internet thoroughly, and have not found one single bit of information on the screen flicker problem, but reading a bit up on batteries, I came up to this conclusion, and I was right, so I decided to alert my fellow XDA members. Stay safe guys.
Also: If your power button does not turn on your phone for one push, then you may have a problem with the power button;the power button or anything else not working, other than charging and screen flicker is not related and you may have a defective phone.
I'll update this later with how it went at the Sprint SAR Center, but I definitely need a new battery.
Edit 9/1/12: Had to send battery to Sammy since the Sprint corporate store wanted to charge me $45. Battery should get here in about 2 weeks. D:
Edit 9/2/12: I visited a Sprint store yesterday to try to get my phone checked out to see about the power button, and it's definitely broken. I had to talk them into replacing the phone rather than fixing it. I also got a white one, too.
Oh thank God, happens less than an hour after full charge, screen flickers, then LOS, then dies, if i reboot, it says battery fully discharged. Then as soon as i plug it in, it's fully charged again
EDIT: Took to Sprint, problem confirmed, spun the battery on the counter, replaced no questions asked
Sent from my SPH-D710 using xda premium
SAShady said:
Oh thank God, happens less than an hour after full charge, screen flickers, then LOS, then dies, if i reboot, it says battery fully discharged. Then as soon as i plug it in, it's fully charged again
EDIT: Took to Sprint, problem confirmed, spun the battery on the counter, replaced no questions asked
Sent from my SPH-D710 using xda premium
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Click to collapse
By any chance do you have insurance? I took it to Sprint, and they told me it was $45 since I had no insurance, so I kindly declined. ._.
F3L1XZS said:
By any chance do you have insurance? I took it to Sprint, and they told me it was $45 since I had no insurance, so I kindly declined. ._.
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Click to collapse
I do, but they didn't even ask. Try another store
Sent from my SPH-D710 using xda premium
SAShady said:
I do, but they didn't even ask. Try another store
Sent from my SPH-D710 using xda premium
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Click to collapse
Tried two already. .-. A corporate and a regular store. Maybe it's just everyone in Miami is a douche :laugh:
This just started happening to me a few days ago, but my battery isnt swollen.
I just came to the general section to ask if this happened to anyone else. I just requested a replacement battery Sprint yesterday. Not only did I experience the screen flickering and constant shutdowns after about 1 hour, but my battery was bulging so bad that it barely fit in the phone. I hadn't thought about opening the phone to check the battery until the phone started smelling like it was burning.
Woke this morning to find my wife's phone untouchably hot after being plugged in all night and the battery is bulging. Sprint better replace this no questions asked.
Sent from my HTC One S using xda premium
enzomtrx said:
Woke this morning to find my wife's phone untouchably hot after being plugged in all night and the battery is bulging. Sprint better replace this no questions asked.
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Good luck with that! I came in, and they were all like "$45 since u don't haz inshuranse, lol fuk u"
Well, not exactly like that, but something similar. Anyways, I called Samsung, and they were nice about it, asked me to ship it in, and they pay everything, and also went ahead and ordered an OEM battery and charger from Amazon, but I'm screwed because they're both taking at the very least a week.
slvrap1 said:
This just started happening to me a few days ago, but my battery isnt swollen.
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Keep your eye on it mate, as soon as it's hard to put on the back cover, it's begun.
This is good to know so you can get it fixed quickly
This is wild. I thought there was something deteriorating within my ROM over the past few weeks. It's been getting more sever. Just before typing this, my battery had died and now it will boot to the lock screen and freeze. I noticed things like the battery icon and service icon completely disappear and reappear. This is all new on type of the other issues described in this thread. I'll be calling Sprint first thing in the morning.
this is good info .. I was starting too wonder if I had done something when I flashed a new rom on ...
I called Sprint yesterday and they too told me since I didn't have insurance that it would cost $35 to bring it in for a tech to look at.
If it is just the battery, I ordered another from Amazon. If it is the phone, then I'll have to suck it up. I got this phone the DAY it came out, Sept. 16, 2011.
Needless to say I'm hoping it's only the battery.
2 weeks without a replacement battery, I'm getting frustrated at Samsung lol
DanCandy said:
I called Sprint yesterday and they too told me since I didn't have insurance that it would cost $35 to bring it in for a tech to look at.
If it is just the battery, I ordered another from Amazon. If it is the phone, then I'll have to suck it up. I got this phone the DAY it came out, Sept. 16, 2011.
Needless to say I'm hoping it's only the battery.
Click to expand...
Click to collapse
If you have any way of checking if the phone is also messed up, do, and if it is, you should go out and exchange the phone for $35. My power button is completely dead, which I thought was somehow related to the battery, but it wasn't. So every time I want to turn the phone on, I gotta pull the battery, and it starts up for me, since I guess the button is stuck. I got mine September 20th of last year, so my upgrade isn't till July, and I'd rather pay 35 dollars and use this thing till Monday, than to use it till July or even worse, not have a phone at all while Sammy figures out what to do with it. Plus, the guy at the store hooked me up with a white one.
Sent from my SPH-D710 using xda app-developers app
cob11341 said:
2 weeks without a replacement battery, I'm getting frustrated at Samsung lol
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Click to collapse
Try three weeks to a month. LOL. Apparently it takes "5-7 business days" to spin a battery on a counter...
Sent from my SPH-D710 using xda app-developers app
Yep, took 4 days to get there, and 7 days just to look and a bulged battery and another 3 because they "want to make sure" is fu**ing frustrating lol. Even a pack of amputated monkeys can see the battery being defective ...
after updating to FH13 through Kies, whenever I have GPS on and may 3G data on my phone would do a quick restart to the 4G logo bootup. all this within 15 seconds. it is not the full restart where you see the Samsung Galaxy S2 in the beginning the and 4G logo animation.
this seems to happen only when my GPS is on and maybe 3G data, had occurrences with 3G only not 4G.
I have a few batteries for sale if you are interested
Sent from my EVO
Is anyone else having massive battery issues? My 360 dies from 100% in about an hour, and is red hot the entire time. It has become unusable as a result. Seems like this device has gotten a lot of bad rep on battery issues but no one has nailed it down. About to actually throw this thing away but before I do it I'm making one last post on here to see if anyone has ANYTHING I can do.
Did a factory reset, took three times to actually do the reset instead of just rebooting like it was doing. After everything synced up, battery was still draining. I don't really have much of anything installed, battery life is still utter crap and the watch is overheating. To the trash it goes!
theres something very very wrong there , sounds like a app is draining your watch to me, have a look at the wear app on your phone to see if theres anything a miss
ratcom said:
theres something very very wrong there , sounds like a app is draining your watch to me, have a look at the wear app on your phone to see if theres anything a miss
Click to expand...
Click to collapse
Battery stats show no app information. Just says that my battery is going to die in 45 mins from 90%
i would bite the bullet and wipe my phone and watch ..... because its clearly doing something in there
What is the phone doing to cause this? Is it the ROM? I'm on Pure Nexus on the 6P.
Why don't you contact Motorola and ask them for a replacement?
I did when my watch got a crack in the backplate (caused by me doing press ups, whilst wearing it) and they arranged for it to be collected, repaired and re-delivered free of charge.
I was thinking about that but I got it over a year ago so I'm not sure how long the warranty is.
I'm having the same issues, though not as severe as yours. My watch gets about fourteen hours, much less than it used to. I wish there was a place for me to send it to have the battery replaced. I'd send it to Moto, but given their [poor] history of customer service, I'll pass.
It's a shame, really; I like this device, and was thinking of picking up a second one in silver, especially now that the 1st gen prices have dropped as much as they have, but I also don't want to throw good money after bad.
I might just trash this one and get the Asus watch...Moto support was bad from what I read too.
agentfazexx said:
I might just trash this one and get the Asus watch...Moto support was bad from what I read too.
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I have a colleague who sent her son's Moto watch in for warranty exchange, and then waited more than three months before they finally told her that it would be a while before the replacement came, and there are numerous stories out there like that. It's really a shame, because it's a nice watch. The ASUS watch is too expensive for my taste, I really don't want to spend that much on it.
The Asus one on Amazon is $150 new. The original Asus watch is $99. Cheaper than the Moto.
agentfazexx said:
The Asus one on Amazon is $150 new. The original Asus watch is $99. Cheaper than the Moto.
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My mistake, I was thinking about another Android Wear device that was around $300.
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PDADoc said:
My mistake, I was thinking about another Android Wear device that was around $300.
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That was the Huawei one probably.
agentfazexx said:
That was the Huawei one probably.
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Yep, that's the one!
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PDADoc said:
Yep, that's the one!
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Yeah, I kinda want that one but Asus is a solid brand... I dunno.
throw it away, mines been to Moto already for a replacement and a few months later the pixels on the screen are starting to die, bottom right corner is all messed up. Moto are no longer the company they were. Get another watch from a better maker (LG, Huawei)
IINexusII said:
throw it away, mines been to Moto already for a replacement and a few months later the pixels on the screen are starting to die, bottom right corner is all messed up. Moto are no longer the company they were. Get another watch from a better maker (LG, Huawei)
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Yes, I agree with you. Moto simply isn't anywhere near the same company since all the acquisitions, damn shame. I don't really want to spend $300+ for a Huawei or another watch. Guess I'll just use it until it dies completely and then go back to my Gear Live. I like Android Wear, but hate Tizen!
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My 360 used to last all day and still have 20% charge. Its now going for 2 hours and completely dead. Wiped numerous times. It started around last week.
larrycc said:
My 360 used to last all day and still have 20% charge. Its now going for 2 hours and completely dead. Wiped numerous times. It started around last week.
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Planned obsolescence. [emoji53]
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