Develop Bugs

back cover and picture quality

little irritated that i just realized that taking the back cover off my tilt2 made for better quality pictures. and i randomly clean the plastic lens cover on the back cover but pics still come out hazey.
anyone have this issue or tips to clean it?

asiancuta said:
little irritated that i just realized that taking the back cover off my tilt2 made for better quality pictures. and i randomly clean the plastic lens cover on the back cover but pics still come out hazey.
anyone have this issue or tips to clean it?
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Is the plastic cover scratched -- like from rubbing against something?

Ironically, I am having the same issue. I was just searching for a solution on here last night. It seems to have just happened within the past week. The cover on mine doesn't seem to be scratched.
I tried cleaning it vigorously with my shirt, but the haze wouldn't go away. A little more "cleaning" today and most of it seems to be gone.
My buddy fixes copiers, so I figured he might have something that will clean it up good. I will work on this tomorrow and see if I can get it cleared up.

nope no scratches or anything. i'm pretty careful with the phone since i paid full no-contract price for it i've done windex and rubbing alcohol via q-tip...but no success.
the drastic difference without the back cover is like going from watching standard tv without contacts to watching HD tv with contacts.

yeah, I noticed the same on my tilt 2. The plastic cover makes the pictures blurry. I ended up just removing the plastic camera piece from the back cover. The camera is recessed, so I don't see the need for a plastic cover. Works much better.

asiancuta said:
the drastic difference without the back cover is like going from watching standard tv without contacts to watching HD tv with contacts.
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Kinda like this:

I've got the European version of the TP2 - it doesn't have any screen in the back cover - just a hole!

big difference..
thanks for posting this....hadn't thought about this issue....
but checked it out...and yep...HUGE difference....
the plastic 'lens cover' looks like a pretty cheap plastic material....
even with the best care and cleaning it will ultimately change....
mine's filthy and scratched a little....
considering popping it out

I popped mine out and it looks a lot better now. The contrast/sharpness is much better without it. The camera is actually pretty decent now, weird that htc ruins the cam by putting these plastic pieces of crap over the lens!

jcterry said:
Kinda like this:
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that's exactly how my pictures came out. thanks for posting examples.
those of you that have popped that plastic cover off haven't had any dust or foreign debri issues getting in the phone, without it? that's my only concern.

Nice find asiancuta the camera is so much better thanks for sharing.

It's not because the lense is dirty, I tried it the same day the TILT2 came out, fresh out of the box. So it's not a dirty lense, i had the same issue with the TILT 1 , its the protective lense cover, it's just cheap and not clear. so you could remove it , some people even drilled a hole in it. It will allow for dust to get under the cover more, but it gets under there anyways, you can blow it out every once in awhile, instead over removing your cover and having people look at you like your retarded.

magnaman750 said:
Nice find asiancuta the camera is so much better thanks for sharing.
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no prob. figured picture quality was a lens cover issue..went on a hunch. loving the pictures and the phone so much more now
bwnotredame06 said:
It's not because the lense is dirty, I tried it the same day the TILT2 came out, fresh out of the box. So it's not a dirty lense, i had the same issue with the TILT 1 , its the protective lense cover, it's just cheap and not clear. so you could remove it , some people even drilled a hole in it. It will allow for dust to get under the cover more, but it gets under there anyways, you can blow it out every once in awhile, instead over removing your cover and having people look at you like your retarded.
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true..i airblow mine once a week at least. dust build up is incredible...pretty much a dust magnet. looks like i'll attempt to drill a hole or take the plastic off completely. picture quality is too d*** good without it

If you are concerned about dust, when removing the clear plastic piece, place a small piece of gaffers or masking tape (with one end curled over) on the hole. This will create a small flap that will prevent dust from entering. When it's time to take a photo just peel back the tape a little.

Also No need to Drill a hole, from the outside push on lense protector inward, and it pops right off, if you decide later, you can put it back on real easy.

bwnotredame06 said:
Also No need to Drill a hole, from the outside push on lense protector inward, and it pops right off, if you decide later, you can put it back on real easy.
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i'm gonna keep the plastic off for a couple of days and see how it goes.

side note and another small observation: looks like a slight bad design flaw on HTC's part, for the HTC Tilt 2 if you look at other phones...blackberry, nokia's, and even the HTC Pure..basic keyboardless version of the Tilt2...you can see the lens higher up on the back of the phone. now hold you're phone as you usually would while browsing the web or checking the weather. don't know bout anyone else, but i place my pointing finger along the back of the phone as stable support..unknowingly covering the lens part. that and possible oxidation (the yellow discoloring that occurs on your car's headlights) may lead to the bad quality pictures.

Night and day difference in popping out that cheap plastic lens. WOW, better then my 3.1 digital camera now.

Yeah, I did that on my Kaiser and it was much better. Bought a replacement back cover just for that purpose, but I can't find another cover specifically for the Tilt 2 yet, so I just can't bring myself to do it to this phone yet.
Debbie

I got my TP2 just one and a half week ago new here in Germany. And there was no plastic lense in the battery cover, just a hole.
But the quality of the camera is more than poor. I had an SE X1 with the same 3.2 MP before it -that was goot quality. The TP2's quality is more than poor compared with the X1. Like 1 MP (TP2) to 3 MP (X1). Even at a good sunny day a picture in a garden is without sharpness at the edges and in the bottom of the front. The camera of the X1 I used more and more often instead of my standard digital camera for same easy pictures and it was ok. But the camera of the TP2 ist unusable compared with the X1

Spiderweb scratches on camera lens after 1 week?

I've only had my Note 3 for a week and already it looks like there are tons of scratches on the camera lens. I already had an Otter Box for the Note 3 when it arrived, so it's been in that it's whole life. I say they are scratches, but they look like some kinda disease on the lens, like spiderwebs or something. I've tried to clean with professional lens cleaner and cloth for my DSLR, and it's just weird. They fade and come back.
The pictures it is taking seem OK, but I don't want to wait too long to do a swap as I bought my phone outright to keep my monthly bill low.
Any ideas?

might it be that you still have the protective covering on the lens? you're supposed to take it off.

rlee008 said:
might it be that you still have the protective covering on the lens? you're supposed to take it off.
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I thought that as well. But I took it to the store and they called it some kind of fog on the lens that wasn't normal. They gave me a new phone.
Thx T-Mobile!

dokujaryu said:
I thought that as well. But I took it to the store and they called it some kind of fog on the lens that wasn't normal. They gave me a new phone.
Thx T-Mobile!
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excellent! glad you were able to get your issue resolved!

Camera quality lost

I went for a bike trip with my friends to a hilly region. And there was heavy rain when we were travelling on the hills. After returning from the trip I found that my m8's has lost its quality. Now it is shooting very poor quality picture. Only the rear camera got the problem. What can I do now???
Sent from my HTC One_M8 using XDA Free mobile app

Can you see any condensation inside the camera glass?
Can you see any scratches on the coating on the glass? The rain event may just be a coincidence, and possibly just the bike trip itself caused scratches on the glass coating; which is a very common issue causing foggy or blurry photos.
Can you post some photos to illustrate the issue?

Yes there are scratches
Sent from my HTC One_M8 using XDA Free mobile app

here are the pics
redpoint73 said:
Can you see any condensation inside the camera glass?
Can you see any scratches on the coating on the glass? The rain event may just be a coincidence, and possibly just the bike trip itself caused scratches on the glass coating; which is a very common issue causing foggy or blurry photos.
Can you post some photos to illustrate the issue?
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HTML:
Here are the pictures

I have this exact same problem that developed since last week and I have no idea how/why. Is this a common issue?

Is there any way to solve this problem. Somebody help us?
Sent from my HTC One_M8 using XDA Free mobile app

http://forum.xda-developers.com/showthread.php?t=2715784&page=2
Check this thread. This guy fixed this issue.

kasi14 said:
Here are the pictures
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I was actually more thinking of pictures taken with the phone, but this is somewhat helpful as well.
Not completely clear from your pics, and probably verbal description would be a little more informative. But it appears from the photos that there are maybe some scratches on the bottom camera (but not a lot) and there seems to be some dots of specks on the top camera (dust or moisture?); although this can just be an illusion of the photo. Correct me if I'm wrong on any of my assessment, as pics can be deceiving. What do you think, looking at the camera glass on both cameras?
If you think the issue may be caused by the scratches on the camera glass, this is actually pretty easily solved. Those scratches are actually from the coating on the glass, and not the glass itself. It seems the intended protective coating is very inferior and easily scratched. The fix is using a mild abrasive (car wax, toothpaste, etc.) or other means to polish off or scrape off the coating and expose the actual smooth glass underneath. This issue and various fixes are discussed here: http://forum.xda-developers.com/htc-one-m8/general/how-to-fix-htc-one-m8-camera-issue-t2803825
Although, it takes a decent amount of scratches to "cloud" the photos. And it doesn't seen that your camera glass is that scratched yet (again, that is just what I can assess from the pics). Personally, I started noticing some minor scratching within the first couple week of owning the phone. And its only been just recently (after having the phone for almost 3 months) that the scratches became bad enough to blur or cloud my photos. I used the solution of polishing with a dab of toothpaste to remove the coating (and pics look perfect again).
If the issue is being caused by dust or moisture inside the camera, this is a much more difficult issue to solve without taking the phone apart.

redpoint73 said:
I was actually more thinking of pictures taken with the phone, but this is somewhat helpful as well.
Not completely clear from your pics, and probably verbal description would be a little more informative. But it appears from the photos that there are maybe some scratches on the bottom camera (but not a lot) and there seems to be some dots of specks on the top camera (dust or moisture?); although this can just be an illusion of the photo. Correct me if I'm wrong on any of my assessment, as pics can be deceiving. What do you think, looking at the camera glass on both cameras?
If you think the issue may be caused by the scratches on the camera glass, this is actually pretty easily solved. Those scratches are actually from the coating on the glass, and not the glass itself. It seems the intended protective coating is very inferior and easily scratched. The fix is using a mild abrasive (car wax, toothpaste, etc.) or other means to polish off or scrape off the coating and expose the actual smooth glass underneath. This issue and various fixes are discussed here: http://forum.xda-developers.com/htc-one-m8/general/how-to-fix-htc-one-m8-camera-issue-t2803825
Although, it takes a decent amount of scratches to "cloud" the photos. And it doesn't seen that your camera glass is that scratched yet (again, that is just what I can assess from the pics). Personally, I started noticing some minor scratching within the first couple week of owning the phone. And its only been just recently (after having the phone for almost 3 months) that the scratches became bad enough to blur or cloud my photos. I used the solution of polishing with a dab of toothpaste to remove the coating (and pics look perfect again).
If the issue is being caused by dust or moisture inside the camera, this is a much more difficult issue to solve without taking the phone apart.
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I think there are lots of scratch which are not visible in those pictures. But are you sure that I must use a toothpaste or something to clean it up or give it to HTC service center?
Sent from my HTC One_M8 using XDA Free mobile app

kasi14 said:
I think there are lots of scratch which are not visible in those pictures. But are you sure that I must use a toothpaste or something to clean it up or give it to HTC service center?
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You can certainly try to have warranty service for this issue. However, I think there have been mixed results from folks on here. I think some have gotten it fixed under warranty; while there are also there are reports on the thread I linked above where folks were getting charged $90 to $300, and even an administrative fee if you chose not to have the paid repair (and have the phone sent back as-is). So its kind of a gamble.
Also, its not clear to me if the "fixed" camera done by HTC is any better than the original (if they have resolved the issue with the coating).

redpoint73 said:
You can certainly try to have warranty service for this issue. However, I think there have been mixed results from folks on here. I think some have gotten it fixed under warranty; while there are also there are reports on the thread I linked above where folks were getting charged $90 to $300, and even an administrative fee if you chose not to have the paid repair (and have the phone sent back as-is). So its kind of a gamble.
Also, its not clear to me if the "fixed" camera done by HTC is any better than the original (if they have resolved the issue with the coating).
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If I do it by toothpaste method what will happen if it gets scratch later on?
Sent from my HTC One_M8 using XDA Free mobile app

kasi14 said:
If I do it by toothpaste method what will happen if it gets scratch later on?
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If you are worried about the glass getting scratched, you can cut a screen protector to size, or there are some protectors that even include a separate piece for the camera.
But I would expect the actual glass to be much harder to scratch then the coating. I carried the One X (EVITA) in my pocket for 2 years, and only minor scratching on the camera glass that did not affect picture quality.

Had the same cloudy issue with mine recently and thought that it would be going back to the shop. Found a thread about a guy who used a credit card and water to scratch the surface of the lens to remove the coating. Worked a treat for me and my photo quality is back to normal again
Sent from my HTC One_M8 using XDA Free mobile app

I did this earlier on and this fixed the issue I had. So give it a go OP. I just used a q-tip and a bit of water to be honest. It comes off pretty easy.

Where/When can I get a replacement camera module?

I ordered my Nexus 5X from bhphotovideo, shipping to Mexico. Sadly, I got a defective camera and bhphotovideo doesn't want to comply with customs here in Mexico so if I exchange my item I'll have to pay import taxes again (about 147 usd(even with this the phone was cheaper than buying it here in Mexico)).
I think the best option for me would be to replace the camera (it looks really easy) but I haven't been able to find a replacement camera module at a decent price.
Do you guys know a page where I could buy this? Or does someone knows when they might become available?

contact Google for a replacement/repair. they are usually better at customer service than LG. Ultimately call LG for a repair quote. It shouldn't be much.

what's wrong with it?

juryben said:
what's wrong with it?
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There is a black spot in the camera

dpj52190 said:
contact Google for a replacement/repair. they are usually better at customer service than LG. Ultimately call LG for a repair quote. It shouldn't be much.
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I think I'll try LG since they have offices here in Mexico, let's hope they help even though it was bought in the us

mate that looks more like dust between the lens and the back cover... i've seen this happen in a dslr where dust goes between the lens and the image sensor
if LG fails to repair your device (i say they will fix it) then you can always open it to clear the dust out.
renatofontes said:
There is a black spot in the camera
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Click to collapse

dpj52190 said:
mate that looks more like dust between the lens and the back cover... i've seen this happen in a dslr where dust goes between the lens and the image sensor
if LG fails to repair your device (i say they will fix it) then you can always open it to clear the dust out.
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I think that the spot might be in the sensor itself but it is worth a try
Will removing the back cover void the warranty?

Well I tried opening an though I couldn't remove the black spot it moved to another place... so I'm guessing it some dust really really stuck to the inner lens?
Any ideas of what I can use to clean it?

renatofontes said:
Well I tried opening an though I couldn't remove the black spot it moved to another place... so I'm guessing it some dust really really stuck to the inner lens?
Any ideas of what I can use to clean it?
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they sell cans that contain compressed air.. specially used for electronics.. you could try that if there's any opening around the lens.. but i doubt there will be any opening. to prevent dust going in, in the first place.
http://gokimco.com/blog/using-compressed-air-dusters-to-clean-electronic-circuit-boards
here's what it looks like
the first thing i'd do is try to figure out where the dust is sitting. most likely its just between the lens and the back cover lens which would make it really easy to fix

Today while sleeping I dropped my pillow on the charger of the nexus... and it fell to the floor
When I used the camera again the spot was gone and the camera is now working correctly D:
I got lucky I guess <3

Camera Not Focusing Properly

Hi - I just started having an issue where my camera focuses fine on anything close up, but is very blurry for anything medium or farther away.
I have tried to use the Manual Focus function but its still failing to focus on anything more distant than a couple of feet.
Please advise? Thank you

lirong said:
Hi - I just started having an issue where my camera focuses fine on anything close up, but is very blurry for anything medium or farther away.
Please advise? Thank you
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Hi bud
Please add phone details, root? twrp? and dual ,triple, quad camera... also if youre using a custom rom or stock firmware

thanks for the reply. sorry should have included more.
Its a stock S9 on AT&T. The normal camera that comes with that phone.

Sounds like the focus micromoter failed.
Dropped or gotten wet before the failure?
Any updates or new apps added?
Try:
Make sure the lense protector is clean.
Clearing the system cache
Hard reboot
Clear cam data

I did drop it a couple of days ago.
There are some cracks in the lower corner on the back, but not near the camera thats visible. You think thats whats causing this?

lirong said:
I did drop it a couple of days ago.
There are some cracks in the lower corner on the back, but not near the camera thats visible. You think thats whats causing this?
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Yeap.
Hard to say what was damage. May just be a dislodge connector.
Likely the cam module or possibly the mobo.
Always use a good case; high G impacts can even damage chipsets internally although it's more likely a solder joint will fail.

blackhawk said:
Yeap.
Hard to say what was damage. May just be a dislodge connector.
Likely the cam module or possibly the mobo.
Always use a good case; high G impacts can even damage chipsets internally although it's more likely a solder joint will fail.
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Thank you for the reply.
I know I always use a case - I had taken it off for a couple of hours to wash it and just hadnt gotten around to putting it back on. Ugh!

lirong said:
Thank you for the reply.
I know I always use a case - I had taken it off for a couple of hours to wash it and just hadnt gotten around to putting it back on. Ugh!
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I know that fear...
When I do take the case off it's always on a bench top, table, etc. The phone stays there until the case is back on. The 10+ is a slippery fish with no case... I'm very careful about that.