Spiderweb scratches on camera lens after 1 week? - T-Mobile Samsung Galaxy Note 3

I've only had my Note 3 for a week and already it looks like there are tons of scratches on the camera lens. I already had an Otter Box for the Note 3 when it arrived, so it's been in that it's whole life. I say they are scratches, but they look like some kinda disease on the lens, like spiderwebs or something. I've tried to clean with professional lens cleaner and cloth for my DSLR, and it's just weird. They fade and come back.
The pictures it is taking seem OK, but I don't want to wait too long to do a swap as I bought my phone outright to keep my monthly bill low.
Any ideas?

might it be that you still have the protective covering on the lens? you're supposed to take it off.

rlee008 said:
might it be that you still have the protective covering on the lens? you're supposed to take it off.
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I thought that as well. But I took it to the store and they called it some kind of fog on the lens that wasn't normal. They gave me a new phone.
Thx T-Mobile!

dokujaryu said:
I thought that as well. But I took it to the store and they called it some kind of fog on the lens that wasn't normal. They gave me a new phone.
Thx T-Mobile!
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excellent! glad you were able to get your issue resolved!

Related

preventing dust intruding from the camerahole

Even if the TP2 is very nice, I got mine last week that stupid camerahole bothers me and the TP1 was the same.
So I taped that hole (look at the picture)
Or does someone else got a better solution for it?
P.S:
I can still take nice pictures
x3dfx said:
Even if the TP2 is very nice, I got mine last week that stupid camerahole bothers me and the TP1 was the same.
So I taped that hole (look at the picture)
Or does someone else got a better solution for it?
P.S:
I can still take nice pictures
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Try this
http://forum.xda-developers.com/showpost.php?p=4009075&postcount=38
x3dfx said:
Even if the TP2 is very nice, I got mine last week that stupid camerahole bothers me and the TP1 was the same.
So I taped that hole (look at the picture)
Or does someone else got a better solution for it?
P.S:
I can still take nice pictures
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Especially recommended the production for romantic, blurry pictures.
sancho1234 said:
Especially recommended the production for romantic, blurry pictures.
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Not really, it's not THAT blurry ^^
To be honest, I don't give a thing about the camera that doesn't even has a flash
@gcheok
What's the point with the screen protector
I don't want dust in the back of the phone.
Agreed. Having a protector in the lens is only useful if you're planning on jabbing sharp objects through the hole in the back cover.
A much more effective solution is to cover the hole itself, thus preventing the back of the phone from filling up with dust.
Seems like a bit of a weird thing to do on HTCs part, though I can understand it. On my TyTN2 I actually took the back cover off to take photos as the "lens cover" was so obliterated and caked with dust.

back cover and picture quality

little irritated that i just realized that taking the back cover off my tilt2 made for better quality pictures. and i randomly clean the plastic lens cover on the back cover but pics still come out hazey.
anyone have this issue or tips to clean it?
asiancuta said:
little irritated that i just realized that taking the back cover off my tilt2 made for better quality pictures. and i randomly clean the plastic lens cover on the back cover but pics still come out hazey.
anyone have this issue or tips to clean it?
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Is the plastic cover scratched -- like from rubbing against something?
Ironically, I am having the same issue. I was just searching for a solution on here last night. It seems to have just happened within the past week. The cover on mine doesn't seem to be scratched.
I tried cleaning it vigorously with my shirt, but the haze wouldn't go away. A little more "cleaning" today and most of it seems to be gone.
My buddy fixes copiers, so I figured he might have something that will clean it up good. I will work on this tomorrow and see if I can get it cleared up.
nope no scratches or anything. i'm pretty careful with the phone since i paid full no-contract price for it i've done windex and rubbing alcohol via q-tip...but no success.
the drastic difference without the back cover is like going from watching standard tv without contacts to watching HD tv with contacts.
yeah, I noticed the same on my tilt 2. The plastic cover makes the pictures blurry. I ended up just removing the plastic camera piece from the back cover. The camera is recessed, so I don't see the need for a plastic cover. Works much better.
asiancuta said:
the drastic difference without the back cover is like going from watching standard tv without contacts to watching HD tv with contacts.
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Kinda like this:
I've got the European version of the TP2 - it doesn't have any screen in the back cover - just a hole!
big difference..
thanks for posting this....hadn't thought about this issue....
but checked it out...and yep...HUGE difference....
the plastic 'lens cover' looks like a pretty cheap plastic material....
even with the best care and cleaning it will ultimately change....
mine's filthy and scratched a little....
considering popping it out
I popped mine out and it looks a lot better now. The contrast/sharpness is much better without it. The camera is actually pretty decent now, weird that htc ruins the cam by putting these plastic pieces of crap over the lens!
jcterry said:
Kinda like this:
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that's exactly how my pictures came out. thanks for posting examples.
those of you that have popped that plastic cover off haven't had any dust or foreign debri issues getting in the phone, without it? that's my only concern.
Nice find asiancuta the camera is so much better thanks for sharing.
It's not because the lense is dirty, I tried it the same day the TILT2 came out, fresh out of the box. So it's not a dirty lense, i had the same issue with the TILT 1 , its the protective lense cover, it's just cheap and not clear. so you could remove it , some people even drilled a hole in it. It will allow for dust to get under the cover more, but it gets under there anyways, you can blow it out every once in awhile, instead over removing your cover and having people look at you like your retarded.
magnaman750 said:
Nice find asiancuta the camera is so much better thanks for sharing.
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no prob. figured picture quality was a lens cover issue..went on a hunch. loving the pictures and the phone so much more now
bwnotredame06 said:
It's not because the lense is dirty, I tried it the same day the TILT2 came out, fresh out of the box. So it's not a dirty lense, i had the same issue with the TILT 1 , its the protective lense cover, it's just cheap and not clear. so you could remove it , some people even drilled a hole in it. It will allow for dust to get under the cover more, but it gets under there anyways, you can blow it out every once in awhile, instead over removing your cover and having people look at you like your retarded.
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true..i airblow mine once a week at least. dust build up is incredible...pretty much a dust magnet. looks like i'll attempt to drill a hole or take the plastic off completely. picture quality is too d*** good without it
If you are concerned about dust, when removing the clear plastic piece, place a small piece of gaffers or masking tape (with one end curled over) on the hole. This will create a small flap that will prevent dust from entering. When it's time to take a photo just peel back the tape a little.
Also No need to Drill a hole, from the outside push on lense protector inward, and it pops right off, if you decide later, you can put it back on real easy.
bwnotredame06 said:
Also No need to Drill a hole, from the outside push on lense protector inward, and it pops right off, if you decide later, you can put it back on real easy.
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i'm gonna keep the plastic off for a couple of days and see how it goes.
side note and another small observation: looks like a slight bad design flaw on HTC's part, for the HTC Tilt 2 if you look at other phones...blackberry, nokia's, and even the HTC Pure..basic keyboardless version of the Tilt2...you can see the lens higher up on the back of the phone. now hold you're phone as you usually would while browsing the web or checking the weather. don't know bout anyone else, but i place my pointing finger along the back of the phone as stable support..unknowingly covering the lens part. that and possible oxidation (the yellow discoloring that occurs on your car's headlights) may lead to the bad quality pictures.
Night and day difference in popping out that cheap plastic lens. WOW, better then my 3.1 digital camera now.
Yeah, I did that on my Kaiser and it was much better. Bought a replacement back cover just for that purpose, but I can't find another cover specifically for the Tilt 2 yet, so I just can't bring myself to do it to this phone yet.
Debbie
I got my TP2 just one and a half week ago new here in Germany. And there was no plastic lense in the battery cover, just a hole.
But the quality of the camera is more than poor. I had an SE X1 with the same 3.2 MP before it -that was goot quality. The TP2's quality is more than poor compared with the X1. Like 1 MP (TP2) to 3 MP (X1). Even at a good sunny day a picture in a garden is without sharpness at the edges and in the bottom of the front. The camera of the X1 I used more and more often instead of my standard digital camera for same easy pictures and it was ok. But the camera of the TP2 ist unusable compared with the X1

heres good soft and hard shell cases

Hard casehttp://www.amzer.com/Amzer-Rubberized-Black-Snap-On-Crystal-Hard-Case-P88785.htm
Soft casehttp://www.amzer.com/Amzer-Silicone-Skin-Jelly-Case-Black-P88765.htm
hard case says its ships ships on 8/17?!! dunno if i can wait that long
The hard case appears to be covering the front facing camera
BradBot said:
The hard case appears to be covering the front facing camera
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It's probably just a bad photoshop but the T959/Vibrant doesn't have one.
BradBot said:
The hard case appears to be covering the front facing camera
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No camera, but you do bring up a good point that it covers the little light sensor or whatever that thing is on the front...
degeneration said:
No camera, but you do bring up a good point that it covers the little light sensor or whatever that thing is on the front...
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Not only does it appear to cover the light sensor on the front, but the back of the case also appears to be covering the speaker. I picked up the Tmo case in store and really like it.
I am waiting for this one:
http://www.amzer.com/Amzer-Luxe-Argyle-Skin-Case-Smoke-Grey-P88793.htm
can you describe the one that you got at the tmobile store? is it a hard case or just the silicone one? how much was it?
im going to stop by the tmobile store today to look for a hard case and screen protectors. although people in the screen protector thread said the screen protectors from tmobile sucked. any suggustions that dont require me putting water on my phone like the clearfreak screen protectors?
btw, i am looking for something like posted above, but dont want to wait till mid august
Hard casehttp://www.amzer.com/Amzer-Rubberize...ase-P88785.htm
ArcticWolf91 said:
I am waiting for this one:
this case is bad ass. One thing i noticed is that it doesn't look like it has a hole for the speaker on the upper right side?
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degeneration said:
No camera, but you do bring up a good point that it covers the little light sensor or whatever that thing is on the front...
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There is a light sensor and a proximity sensor in front. Might be another one. I see 3 small dots on the front.
I've heard you're better off covering the front facing camera, at least it keeps you from thinking you can actually use the thing. (I don't have one, but I've heard in several places it's pretty much worthless).
The FFC is near worthless without Fring/Skype. You can chat with QIK but that's about it, the other stuff is worthless. So much for it taking over.

Dust under camera lens

The device is 1+ month old. There are two particles of dust under the camera lens. This doesn't seem to affect the taken photographs despite the fact that they are in the centre of the lens. Should i send it to service, try to clean it or just ignore it ?
sachilleas said:
The device is 1+ month old. There are two particles of dust under the camera lens. This doesn't seem to affect the taken photographs despite the fact that they are in the centre of the lens. Should i send it to service, try to clean it or just ignore it ?
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Under the actual lens or under the back cover?
patruns said:
Under the actual lens or under the back cover?
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Under the lens! It's unreachable.
sachilleas said:
Under the lens! It's unreachable.
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It's not unreachable, you just need to take out a few screws use a few plectrums and take the phone out of the case, as the GN only has one side, then blow the dust out. Put it back together and you're done.
I have one spec under mine, it won't affect picture quality in the slightest, I wouldn't worry about it.
Kalavere said:
It's not unreachable, you just need to take out a few screws use a few plectrums and take the phone out of the case, as the GN only has one side, then blow the dust out. Put it back together and you're done.
I have one spec under mine, it won't affect picture quality in the slightest, I wouldn't worry about it.
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Thank you for your post. My main concern is if this is something generally observed in galaxy nexus phones and if this dust impacts somehow the taken pictures. I would not bother trying to practice surgery to my device in any way!
sachilleas said:
Thank you for your post. My main concern is if this is something generally observed in galaxy nexus phones and if this dust impacts somehow the taken pictures. I would not bother trying to practice surgery to my device in any way!
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Honestly, I've seen pictures taken with Canon L lenses after they have been dropped front element into the ground and fractured and even then they take images like it's a foggy day and that's with a huge piece of glass smashed. It's far, far too close to the sensor for it to pick it up, and the 'lense' is a fixed aperture of f/2.8 I believe which is even less likely to pick up dirt particles.
It's annoying I know, but it won't harm your images.

Dirt on back camera lens (under glass) s20 5G

I searched through 15 pages of topics, didn't find anything on this....But seems to be an issue when you Google it?
My s20 has been getting fuzzier and fuzzier with pics... I even get the dirty lens warning from time to time....Then today, I notices dark "blobs" on my pics of the snow.... Upon further examination, my lenses are really dirty under the back glass?!
I tried blowing air in the mic hole, but nothing changed.
Is there an easy fix for this? I'm taking it to UbreakIfix tomorrow to see what they can do, but figured I'd check here for an easier, non-evasive (cheaper) solution?
tele_jas said:
I searched through 15 pages of topics, didn't find anything on this....But seems to be an issue when you Google it?
My s20 has been getting fuzzier and fuzzier with pics... I even get the dirty lens warning from time to time....Then today, I notices dark "blobs" on my pics of the snow.... Upon further examination, my lenses are really dirty under the back glass?!
I tried blowing air in the mic hole, but nothing changed.
Is there an easy fix for this? I'm taking it to UbreakIfix tomorrow to see what they can do, but figured I'd check here for an easier, non-evasive (cheaper) solution?
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I had dust on my lens (ultra) and took it back. They replaced the back because there was no way to clean it. Pictures are still crap, but thats just the phone !
twismo1 said:
I had dust on my lens (ultra) and took it back. They replaced the back because there was no way to clean it. Pictures are still crap, but thats just the phone !
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I know its been over a year but did find a fix for this I have the same issue on my s20 ultra on the telephoto camera
I took it to UbreakIfix, they ran the SN and it had 3 months left on the warranty, so that covered the fix.
The fix was to actually replace the entire back of the phone (which has the camera window in it).
I still have my S20, keep it as a back up to my new phone.... I pull it out to test apps I'm not sure I want to put on my new phone. It still holds it's own almost 3 years later!
tele_jas said:
I took it to UbreakIfix, they ran the SN and it had 3 months left on the warranty, so that covered the fix.
The fix was to actually replace the entire back of the phone (which has the camera window in it).
I still have my S20, keep it as a back up to my new phone.... I pull it out to test apps I'm not sure I want to put on my new phone. It still holds it's own almost 3 years later!
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Thank you for replying what I understand from this is only to clean the lens and change the camera glass not the full camera !
mohammadhaseb45 said:
Thank you for replying what I understand from this is only to clean the lens and change the camera glass not the full camera !
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Yes, this was just the glass that covers the camera array.....Which is part of the entire back part of the phone.

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