Develop Bugs

Anyone in NYC have a jig?

Does anyone in NYC have a jig to reset the binary counter? I had one but for the life of me can't find it and I have to take my phone into sprint to have the techs look at it. Anyone have one I can use for like 2 minutes just to reset my counter? I don't want to wait another week or so to get one from Hong Kong on eBay.
Sent from my Samsung Galaxy S II Epic 4G Touch

Flashing the full restore ROM/tar will erase the triangle, they might not even check the counter.

phatmanxxl said:
Flashing the full restore ROM/tar will erase the triangle, they might not even check the counter.
Click to expand...
Click to collapse
I'm on the stock kernel so the triangle is gone My counter is up to like 20 lol. I just ordered one but dont know how long it will take to get here. I paid a little more and got it from a seller in Chicago so hopefully it will get here this week. How long are sprint trouble ticket numbers good for? They just issued me a ticket number today to bring it in.

Not sure, I guess you could say something came up. I do know they do keep a history of that stuff.

Does Sprint really check the counter? What was wrong with the phone?

[email protected] said:
Does Sprint really check the counter? What was wrong with the phone?
Click to expand...
Click to collapse
I would imagine only in the more technically astute stores. In my area (central CT)?? No way. They barely understand anything beyond buzzwords and have been known to claim that installing a launcher from the market voids your warranty (talk to the supervisor to clear that up)...but in NYC? I'd imagine competition for those jobs to be a bit more fierce and the competency of the talent pool to be, on average, far higher than Loserton CT. So they might be aware...but typically people who know what that stuff means are usually one of us, so, you would only be guarding against someone who knows enough to be dangerous but not enough to be useful. That seems like a safe call.
I could be wrong.

I have one and ironically I'm also a Sprint Tech in a store in Brooklyn. If it were me, as long as my manager wasn't listening, I'd tell you to unroot it and bring it back. Some techs know everything (those who are also on XDA), some are just taught to look for the SuperUser app, and some are just plain stupid. The reason they're anal about not servicing rooted phones is, besides liability, the store will get charged at least $350 if you try and swap it out through warranty (called an AE - Advanced Exchange). Those who are REAL assholes will open an eTicket on your phone (standard procedure for servicing a phone, you basically just choose the problems from a list and type a few sentences) and choose "Software Modification", which, from then on will blacklist your phone from being serviced by a Sprint store.
Where are you located?
PS I ordered this and it works: http://www.amazon.com/SainSmart-Dongle-Samsung-Captivate-Vibrant/dp/B0053H73JQ

Product F(RED) said:
I have one and ironically I'm also a Sprint Tech in a store in Brooklyn. If it were me, as long as my manager wasn't listening, I'd tell you to unroot it and bring it back. Some techs know everything (those who are also on XDA), some are just taught to look for the SuperUser app, and some are just plain stupid. The reason they're anal about not servicing rooted phones is, besides liability, the store will get charged at least $350 if you try and swap it out through warranty (called an AE - Advanced Exchange). Those who are REAL assholes will open an eTicket on your phone (standard procedure for servicing a phone, you basically just choose the problems from a list and type a few sentences) and choose "Software Modification", which, from then on will blacklist your phone from being serviced by a Sprint store.
Where are you located?
Click to expand...
Click to collapse
I'm around the flat iron district (by baruch college) I'm bringing in because its been overheating a lot and some other funky things. I once turned my phone off and when the charging animation came on the entire screen was snowy like a TV with no signal. It constantly pauses charging because its getting too hot, it lowers the brightness when it gets got (often) and I've even had the temperature warning on the charging animation while the phone was off.
Sent from my Samsung Galaxy S II Epic 4G Touch

I was too chicken s#*t to get a bunk one so I ordered one that actually says Epic Touch in the title. I paid a bit more but I should have it in 2 days tops. $7.19 and the guy is an XDA guy
Sent from my SPH-D710 using xda premium

I was too chicken s#*t to get a bunk one so I ordered one that actually says Epic Touch in the title. I paid a bit more but I should have it in 2 days tops. $7.19 and the guy is an XDA guy
Sent from my SPH-D710 using xda premium

You can make your own fairly easily using the Samsung cable and a few dollars of parts from RadioShack.

or just check the development section on how to remove the triangle and reset the odin counter, takes less than 5 minutes

expertzero1 said:
or just check the development section on how to remove the triangle and reset the odin counter, takes less than 5 minutes
Click to expand...
Click to collapse
The triangle is the easy part, I havent seen how to manually set the counter. My jog will be here by saturday, I'll just wait if I cant figure it out by then

yeah me to, I ended up buying one from a guy from SC off ebay, it was very expensive at $7, but piece of mind, and buying at least "soldered" in america. lol was worth it to me

graffixnyc said:
The triangle is the easy part, I havent seen how to manually set the counter. My jog will be here by saturday, I'll just wait if I cant figure it out by then
Click to expand...
Click to collapse
Just have phone powered off. Plug in the jig and it powersphone into the volume down+power mode and automatically resets it
Sent from my Nexus S 4G using xda premium

JohnCorleone said:
Just have phone powered off. Plug in the jig and it powersphone into the volume down+power mode and automatically resets it
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
Thanks, I knew how though. I had one before, just misplaced it. It came today and I used it. I brought my phone into sprint and they are going to order a replacement for me due to constant overheating (gets up to 125F) when I went to show them the brightness limited to prevent overheating of course it let me crank it up but when I touched the slider the whole screen went red for a second(which is odd) so good thing they saw it do that. When it happened she even went "ohhh yeah we might need to replace that" they ordered a replacement for me but its back ordered so they said by the end of the week they will have it for me.
Sent from my Samsung Galaxy S II Epic 4G Touch

Funny story.. so I misplaced my first jig and couldn't find it when I actually needed it. So I order another one (pay 5 bucks more than the first one because it shipped from within the us not Hong Kong) so I used the replacement yesterday and worked great. Today I get dressed to go run to the store to get coffee, put my sneakers on and was like "what's in my shoe?" I stick my hand in there and pull out my original jig. Hahaha figures I'd find it after I no longer needed it. So now I have two
Sent from my Samsung Galaxy S II Epic 4G Touch

graffixnyc said:
Funny story.. so I misplaced my first jig and couldn't find it when I actually needed it. So I order another one (pay 5 bucks more than the first one because it shipped from within the us not Hong Kong) so I used the replacement yesterday and worked great. Today I get dressed to go run to the store to get coffee, put my sneakers on and was like "what's in my shoe?" I stick my hand in there and pull out my original jig. Hahaha figures I'd find it after I no longer needed it. So now I have two
Sent from my Samsung Galaxy S II Epic 4G Touch
Click to expand...
Click to collapse
that made me LOL

T-Mobile Samsung Galaxy SII Warranty Replacements

So I've had the SII since October. My original was fine (minus excessive blobs and lines which I just lived with) until I updated to the LDE update through Kies. I was stock unrooted at the time, and it sent it into a boot loop. Couldn't get it to master reset or even get into download mode. I took it in to T-Mobile and they couldn't get it to reset either. They ordered me a warranty replacement.
The replacement I received had random reboot issues. Serious issues, as in it randomly rebooted 50+ times in the 24 hours I had it. Master resets did not solve the issue. T-Mobile ordered me another warranty replacement.
The next replacement had a scratched screen. Very scratched, all over the screen, but very fine scratches that I only noticed it once it was in sunlight. It actually seemed they were underneath the screen, as you could not feel them when running your fingers over it. But severe enough the screen became unusable in sunlight. I had this one less than 24 hours. T-Mobile ordered me another replacement.
This replacement has a scuff mark on the internal body (which would normally be covered by the battery cover), left of the camera. There is also a horizontal line under the screen, approx. 1 1/2 inches from the top. It goes to mid screen, then a vertical line from that for approx. 3/4 inch, then another horizontal line to the other edge of the screen. This is noticeable in sunlight, whether screen is on or off. The screen matrix (pixel matrix?) is absolutely noticeable in sunlight as well. I've had this phone less than 24 hours. T-Mobile ordered me another replacement.
Has anyone else had issues with replacements? Is there any way to get them to send me a new phone instead of the refurbished (they confirmed all replacements are refurbished) ones I'm receiving?
Share your stories or suggestions below.
(edited for typing errors)
Sent from my SGH-T989 using xda premium

Got my replacement from Samsung after the screen died. Well they didn't replace it, they just fix the problems (and replaced the dinged bezel) and sent it back. It was perfect after that.
I've never heard of bad coming from T-Mobiles replacement, but if they can't get it right, I'd suggest trying Samsung.

Saxysaxplayer said:
Got my replacement from Samsung after the screen died. Well they didn't replace it, they just fix the problems (and replaced the dinged bezel) and sent it back. It was perfect after that.
I've never heard of bad coming from T-Mobiles replacement, but if they can't get it right, I'd suggest trying Samsung.
Click to expand...
Click to collapse
I've thought about just sending it in to Samsung if the next phone doesn't work out, especially since this will be the 4th replacement. I have another phone I can use (my HTC T-Mobile G2) in the meantime. How long did it take to get yours back?
Sent from my SGH-T989 using xda premium

They wouldn't except a repair on my phone which had tons of lines, because there was a scratch the screen which "voided the warranty"...

Android Revolution said:
I've thought about just sending it in to Samsung if the next phone doesn't work out, especially since this will be the 4th replacement. I have another phone I can use (my HTC T-Mobile G2) in the meantime. How long did it take to get yours back?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
It took 10 days, if I remember correctly

I also bought my phone back in October. Despite the lines and blob issue, I did not get it replaced. Recently my phone call were directly going into my voicemail. Even after the master reset, problem persisted and T-mobile agreed to replace the phone under warranty.
Even though I was told that it will take up to 7 business days to get the replacement, I received mine in 2 days. Although there is no definite way to tell, but my replacement phone looked brand new and has not given me any problems so far. It doesn't even have the line/blob issue!
While talking to T-mobile I was assertive that this is my only phone and I need the replacement ASAP. I also asked for a new phone rather than a refurbished one. The rep told me she'll put a notification on the account but there is no way to guarantee that the replacement phone will be new. I guess it worked!
I hope this helps.
Good Luck!

So i received replacement #4 today. Initial inspection found no significant body damage, but there are still 2 horizontal lines of about a 1/4 inch on two sides of the screen noticeable in sunlight.
I'm beginning to think I'm being overly critical because of the previous faulty replacements I received. So i've decided to just keep this one. At this point I'm tired of the back and forth with the phones.
If I find I can't live with the screen issues at a later time, I'll either contact Samsung directly for it to be fixed or replaced, or ask T-Mobile about the alternate exchange program.
This one is now rooted and ready for some awesome custom ROMs that will be dropping shortly now that we have source!
Thanks for the tips/advice!
(edited to finish post)
Sent from my SGH-T989 using xda premium

Android Revolution said:
So I've had the SII since October. My original was fine (minus excessive blobs and lines which I just lived with) until I updated to the LDE update through Kies. I was stock unrooted at the time, and it sent it into a boot loop. Couldn't get it to master reset or even get into download mode. I took it in to T-Mobile and they couldn't get it to reset either. They ordered me a warranty replacement.
The replacement I received had random reboot issues. Serious issues, as in it randomly rebooted 50+ times in the 24 hours I had it. Master resets did not solve the issue. T-Mobile ordered me another warranty replacement.
The next replacement had a scratched screen. Very scratched, all over the screen, but very fine scratches that I only noticed it once it was in sunlight. It actually seemed they were underneath the screen, as you could not feel them when running your fingers over it. But severe enough the screen became unusable in sunlight. I had this one less than 24 hours. T-Mobile ordered me another replacement.
This replacement has a scuff mark on the internal body (which would normally be covered by the battery cover), left of the camera. There is also a horizontal line under the screen, approx. 1 1/2 inches from the top. It goes to mid screen, then a vertical line from that for approx. 3/4 inch, then another horizontal line to the other edge of the screen. This is noticeable in sunlight, whether screen is on or off. The screen matrix (pixel matrix?) is absolutely noticeable in sunlight as well. I've had this phone less than 24 hours. T-Mobile ordered me another replacement.
Has anyone else had issues with replacements? Is there any way to get them to send me a new phone instead of the refurbished (they confirmed all replacements are refurbished) ones I'm receiving?
Share your stories or suggestions below.
(edited for typing errors)
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Man...sorry about that. I live in Puerto Rico. When i went to the store for a warranty replacement they gave me a brand new phone. I think all depends on their staff. Some are nice...some are not. Im telling you this because before go to this store i tried a different one...one close to where i live and the girl was so rude. She didnt even care nothing at all. Then i dedided to go to a different store and this girl was such a blessing. She gave me a new one and told me: Nobody gave you this phone as a present...if you paid for it you need a new one!
Vibrant- Kankwich Kang CM9
Galaxy S2 T989 -Stock ICS. ;-)

Im on my 4th now. Well itll be here on tuesday. I just got my thirdyesterday and the mic doesnt work. So during calls no one can hear me unless i put it on speaker. The secpnd they sent me had usb port issues and the last was completely screwy. I was firm with the last rep and asked if there was another option. They vasically said that their alternate exchange normally would come into effwct now because of how many defective phones ive had in the last 90 days but because this is "their best phone" any other phone would be considered a downgrade. The rep i spoke to today actually said that she noted the account so if my fourth has issues to just check if i can get something else first . Doesnt the sgs3 come ot on the 20th?. You think theyd give me that?. No, i havent scammed the system because i generally have had so many issues with this phone, unrooted abd rooted.
Sent from my SGH-T989 using XDA

Tmobile policy is 3 replacements in 90, days gets you an upgrade for free (or it was)
Sent from my SGH-T989 using Tapatalk 2

danielblakes said:
Tmobile policy is 3 replacements in 90, days gets you an upgrade for free (or it was)
Sent from my SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Still is, but only if they are offering an alternate replacement for the phone. Currently, T-Mobile is not offering any phone as an alternate replacement for the S2. Only a refurbished unit, or a new S2 if you're lucky depending on the inventory of refurbished units when your order is pulled. I looked into the alternate replacement and have verified it at multiple levels.
Sent from my SGH-T989 using xda premium

Android Revolution said:
Still is, but only if they are offering an alternate replacement for the phone. Currently, T-Mobile is not offering any phone as an alternate replacement for the S2. Only a refurbished unit, or a new S2 if you're lucky depending on the inventory of refurbished units when your order is pulled. I looked into the alternate replacement and have verified it at multiple levels.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
They told me the same thing twice. Im on my fifth now with no issues so far. Im kind of upset that its only been six months and ive had these many issues and replacements. Is the sgs3 confirned for tmobile on tge 20th?
Sent from my SGH-T989 using XDA

I recently had to replace a sgs2 under php warranty. Had horrid washed out screen colored and looked as if brushed aluminum. I am glad cuz right after the box arrived my original made in China t989 with the horrid build quality bricked and would never start again after I wiped and did a factory reset. The model I got as my replacement was made in Korea and had stock ICS installed. Also the screen is perfect and amazing.
I have to ask to those of you with nasty screens with blotches and lines. Are they made in China or Korea? I wonder if it is just China crap quality that is the cause while Korean made phones look and work well.
Sent from my SGH-T989 using XDA

I just got my new from PHP too. Original was korea, new one is made in China. China's lines and blobs are way way less noticable. GPS seems to work faster. Wifi connects without a problem, but that may be the ICS.

Nugenrules said:
I just got my new from PHP too. Original was korea, new one is made in China. China's lines and blobs are way way less noticable. GPS seems to work faster. Wifi connects without a problem, but that may be the ICS.
Click to expand...
Click to collapse
Maybe after a year they finally got the screen issues resolved? I now can say I love this phone.
Sent from my SGH-T989 using XDA

I bought my GS2 used from Craigslist.
The previous owner didn't keep the phone on rubber case. So its got hairline scratches all over the plastic body and 2 dings. Butt he screen is flawless.
It pisses me of sometimes to look at the phone when I take it off the rubber case. Its probably not nice for someone who takes care of their devices and wants them in near mint condition.
I thought about switching my device with warranty exchange, but always feel bad about it. If I exchange it, the device has to have real fault. And Actually do have an issue with non-responsive touchscreen.
Its not happened again since ICS. Also reason I am not rooting is because I do want to exchange the device is the screen goes bonkers again.
But dam it would be nice if the previous owner took better care of the phone. Otherwise I'm happy with the phone. Sorta, still waiting on CM7/CM9 to arrive on this phone, bug free

vmartinez39 said:
I bought my GS2 used from Craigslist.
The previous owner didn't keep the phone on rubber case. So its got hairline scratches all over the plastic body and 2 dings. Butt he screen is flawless.
It pisses me of sometimes to look at the phone when I take it off the rubber case. Its probably not nice for someone who takes care of their devices and wants them in near mint condition.
I thought about switching my device with warranty exchange, but always feel bad about it. If I exchange it, the device has to have real fault. And Actually do have an issue with non-responsive touchscreen.
Its not happened again since ICS. Also reason I am not rooting is because I do want to exchange the device is the screen goes bonkers again.
But dam it would be nice if the previous owner took better care of the phone. Otherwise I'm happy with the phone. Sorta, still waiting on CM7/CM9 to arrive on this phone, bug free
Click to expand...
Click to collapse
Cm9 is basically bug free...
Sent from my SGH-T989 using xda premium

Power button was sticking on mine... Got a new one with ICS pre installed. No screen issue..no issues at all.
Sent from my SGH-T989 using xda premium

Also i was sent a brand new phone.
Sent from my SGH-T989 using xda premium

txcyko said:
Also i was sent a brand new phone.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
How can you tell it's a brand new device?
they usually come in a blank white replacement box.
Sent from my SGH-T989 using xda app-developers app

That's how it goes sometimes

So I have always wanted a Galaxy Nexus and when I got it I was very happy.. I traded my Galaxy Tab 2 that I paid retail for when it first came out ($249.99). Its been a couple months or so. I dropped it two weeks ago on accident and cracked the screen. So I ordered a new one for $175 off of Amazon.
I fixed it and ended up breaking the volume wiring soldered connections. Be careful!
Last night I flashed CM 10.1 like I have a zillion times and it must have a kernel issue or something as I'm stuck at the Google boot screen now. This morning I ordered a jig from amazon so I can fix it.
No volume keys screws it up in more ways than one.
I am ordering a Nexus 4 this week from Google. I wouldn't if the volume wasn't messed up. I would of rather just kept my Galaxy Nexus as I really love it. Its every Samsung I've had all rolled into one with the best of Android, all the time, on time.
Screen brand new less than a week old and I cant use it. Wish I could buy another gnex that needs a screen. I'm very good with electronics and I really can't believe I messed the volume up. I really don't want to try to solder it myself. I don't have the proper pensil soldering iron anyway.
Thanks for reading. Figured this was fine in the General section being all about a GNex.
Anyone have this type of luck sometimes? Or is there no such thing as luck?
Of all the devices I've owned I've never broken a screen. My favorite phone of all of them gets the worst of me.

You paid 175 for a new screen and you wont use cuz the volume up button?
With a few bucks you send it to service and its fixed...

I might give them a call.
Need a phone. Can't wait a couple weeks for it to come back. I'm going to use it until the 4 comes and then sending it off would be a good option.

scottx . said:
So I have always wanted a Galaxy Nexus and when I got it I was very happy.. I traded my Galaxy Tab 2 that I paid retail for when it first came out ($249.99). Its been a couple months or so. I dropped it two weeks ago on accident and cracked the screen. So I ordered a new one for $175 off of Amazon.
I fixed it and ended up breaking the volume wiring soldered connections. Be careful!
Last night I flashed CM 10.1 like I have a zillion times and it must have a kernel issue or something as I'm stuck at the Google boot screen now. This morning I ordered a jig from amazon so I can fix it.
No volume keys screws it up in more ways than one.
I am ordering a Nexus 4 this week from Google. I wouldn't if the volume wasn't messed up. I would of rather just kept my Galaxy Nexus as I really love it. Its every Samsung I've had all rolled into one with the best of Android, all the time, on time.
Screen brand new less than a week old and I cant use it. Wish I could buy another gnex that needs a screen. I'm very good with electronics and I really can't believe I messed the volume up. I really don't want to try to solder it myself. I don't have the proper pensil soldering iron anyway.
Thanks for reading. Figured this was fine in the General section being all about a GNex.
Anyone have this type of luck sometimes? Or is there no such thing as luck?
Of all the devices I've owned I've never broken a screen. My favorite phone of all of them gets the worst of me.
Click to expand...
Click to collapse
I don't know how much you would want, but I'd be willing to buy that screen for a few bucks. Lemme know
Sent from my Galaxy Nexus using XDA Premium HD app

alexdemonumber3 said:
I don't know how much you would want, but I'd be willing to buy that screen for a few bucks. Lemme know
Sent from my Galaxy Nexus using XDA Premium HD app
Click to expand...
Click to collapse
I couldn't sell it. I might could sell the whole phone down the road but I'm going to be okay without the volume keys once the jig comes.
I can't wait to be one of the first to use Ubuntu phone.

Called today and they said that since I have an international phone I must contact the UK to get it repaired.
What gives? Anyone know how I can go about sending it in for repair?

[Q] How to find T-mobile Samsung Galaxy S4 is refurbished

Hi,
I got a Samsung Galaxy S4 from T-Mobile. I got a problem with that it switched off automatically and did not turned on. When I took that to store, they removed the back case, removed the battery and put it back. It started to work fine. But they processed an exchange.
I received a exchange device without back case and battery. They wanted me to use the back case and battery from old device and send back the old device.
I am not sure if it is a refurbished device or not. how to find it out? I tried with #RTN# and LaunchPro methods. nothing worked out.
Appreciate the help..
Thanks
JK

baalatin said:
Hi,
I got a Samsung Galaxy S4 from T-Mobile. I got a problem with that it switched off automatically and did not turned on. When I took that to store, they removed the back case, removed the battery and put it back. It started to work fine. But they processed an exchange.
I received a exchange device without back case and battery. They wanted me to use the back case and battery from old device and send back the old device.
I am not sure if it is a refurbished device or not. how to find it out? I tried with #RTN# and LaunchPro methods. nothing worked out.
Appreciate the help..
Thanks
JK
Click to expand...
Click to collapse
It is a refurbished device with it coming from tmobile. Does it have all stickers on it like a new device would.
Sent from my GT-I9505 using xda premium

einrae214 said:
It is a refurbished device with it coming from tmobile. Does it have all stickers on it like a new device would.
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
Yes. It has the stickers on the screen. But it does not have the back cover and battery.

einrae214 said:
It is a refurbished device with it coming from tmobile. Does it have all stickers on it like a new device would.
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
Not necessarily, if there havent been enough returns to be refurbished yet, because its only been out a short time, they will send out new ones in plain packaging.

I asked the customer care and asked if it is a refurbished one. They told it is a brand new one. As long as it does not cause any problem, I am fine. But it is nice to find if it is refurbished or not.
And also, since they did not send the battery, I cannot move the data, contacts and files from old phone to new phone.
Is there any way to take backup of my old phone to computer like we do for iPhone?

baalatin said:
And also, since they did not send the battery, I cannot move the data, contacts and files from old phone to new phone.
Is there any way to take backup of my old phone to computer like we do for iPhone?
Click to expand...
Click to collapse
Er, turn old phone on with battery, plug it into a USB port. Any powered USB port. Leaving it plugged in, remove the battery. Phone will stay on. Turn new phone on. there, you got two 'on' phones.
I'd use Titanium Backup to get all data from old one to new one, personally. but I'm sure there's other methods out there. :good:

baalatin said:
I asked the customer care and asked if it is a refurbished one. They told it is a brand new one. As long as it does not cause any problem, I am fine. But it is nice to find if it is refurbished or not.
And also, since they did not send the battery, I cannot move the data, contacts and files from old phone to new phone.
Is there any way to take backup of my old phone to computer like we do for iPhone?
Click to expand...
Click to collapse
Google account backsup contacts
Sent from my GT-I9505 using xda premium

If you can't tell if it's new or refurbished what's the difference?

samnada said:
If you can't tell if it's new or refurbished what's the difference?
Click to expand...
Click to collapse
Refurb units have a tendency to crap out early and have issues. I have had two refurb phones, a RAZR and an HTC windows phone.
The battery sucks on the RAZR, worse than it should. It overheats frequently and I used to get screen temperature warnings while watching a video or playing a game.
The HTC's screen never did work quite right, and then it started making phantom calls after a couple of months.
I've heard almost every refurb unit has some sort of issue.
And, besides, if you had just bought a $700 phone, wouldn't you want a new one to replace the one you just bought,.

Did you bother to read terms? Clearly states keep your cover and battery. T-mobile has always done this...nothing new.
And as stated, if you can't tell what's the difference?
Sent from my SGH-M919 using xda premium

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tygerchylde said:
Refurb units have a tendency to crap out early and have issues. I have had two refurb phones, a RAZR and an HTC windows phone.
The battery sucks on the RAZR, worse than it should. It overheats frequently and I used to get screen temperature warnings while watching a video or playing a game.
The HTC's screen never did work quite right, and then it started making phantom calls after a couple of months.
I've heard almost every refurb unit has some sort of issue.
And, besides, if you had just bought a $700 phone, wouldn't you want a new one to replace the one you just bought,.
Click to expand...
Click to collapse
Bunk. Depends on who's doing the refurbishing. I've had many refurb electronics and they've worked at least as well as new ones. If it's a refurb from a manufacturer then it's gone through another round of QA testing and is likely to have a lower failure rate overall than new units.
As I said, if you can't tell the difference then it doesn't matter. If it's obviously used then that's another matter.
http://dealnews.com/features/What-You-Need-to-Know-When-Buying-Refurbished-Electronics/637464.html

samnada said:
Bunk. Depends on who's doing the refurbishing. I've had many refurb electronics and they've worked at least as well as new ones. If it's a refurb from a manufacturer then it's gone through another round of QA testing and is likely to have a lower failure rate overall than new units.
As I said, if you can't tell the difference then it doesn't matter. If it's obviously used then that's another matter.
http://dealnews.com/features/What-You-Need-to-Know-When-Buying-Refurbished-Electronics/637464.html
Click to expand...
Click to collapse
It greatly depends on what brand the device is. For example most of my home electronics are refurbished since they cost half the price. My wife's iPod is refurbished and I couldn't tell the difference if you put an gun to my head.
But an HTC phone on the other hand? Never again would I accept a refurbished HTC device. I had a MyTouch4G go bad and need to be replaced. T Mobile sent me a refurbished one. That broke. New refurbished one. Broken out of the box. Another refurbished one, bad screen. Another refurbished one, the camera wasn't physically installed. Then they gave me a brand new Sensation because of the trouble. It was a nightmare because HTC does a crappy job of returning their stuff.
It also depends on why the unit is refurbished. If you return a phone they can't sell it as new, even if nothing is wrong with it. So they check it out and make sure its all working then they call it refurbished. That phone is probably fine. But if its a warrant replacement because something is broken, the manufacturer might do a crappy job of fixing it. You don't want that one.
But all refurbs go in the same pile so there is no way to know if you got a return or a formally broken one.
Sent from your phone. You should be careful where you leave that thing.

Hello again I was wanting to change kernals and was wondering if and what I need to wipe begore and after installing the kernal the for your help
Sent from my SGH-M919 using XDA Premium 4 mobile app

mamdroid said:
Hello again I was wanting to change kernals and was wondering if and what I need to wipe begore and after installing the kernal the for your help
Sent from my SGH-M919 using XDA Premium 4 mobile app
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I think you replied to the wrong thread.
But...wipe cache and dalvik before flashing the new kernel.
Then reboot. That's all you need to do.

O sorry thanks a bunch though
Sent from my SGH-M919 using XDA Premium 4 mobile app

And it won't make a difference if it's new or refurbished.
Pp.
sent from my bluetooth controlled toaster that also takes pictures.

[Q] Brand New Note 3 problem

Hi guys, I have a weird problem and I need your advice.
My brand new galaxy Note 3 Sm-N900T is having screen blackouts....
Its like after the screen timeout the screen goes off and then when I press the power button it doesn't go back on again.
Or if I turn the screen off it doesn't go back on again... the buttons are working the sounds are on, I can answer calls and everything but the screen is black.
If I play with it (pressing power or home buttons) for a while it comes back on. Sometimes the phone restarts (rarely, I think because i press power button).
I have tried everything from playing with settings to wiping the cache and resetting the phone few times.
It looks like its a software issue to me, or maybe sensor.. but i think that when power button is pressed the screen should turn on regardless of sensors.
I do have the custom S-Case but I had the issue even before I got that.
Now.. I have few choices :
1. Go to t-Mobile and get a replacement.. probably refurbished, not a fact that the problem will away because I heard of lots of people having this issue ...
I of course do not want to do that.. I have this phone for less than a month.
2. Wait for KitKat....
3. install some kind of custom rom and see if problem goes away.
If anyone can help, Id really appreciate it.

I would do an exchange.. you paid good money for it and a defect is a defect, I wouldn't depend on a 3rd party patch for this
Sent from my SM-N900T using Tapatalk

?
go to the store for change this defective note.

This may be jelly bean bug... Lots and lots of people report the same problem...
If I replace my piece I will probably get a refurbished one with a great chance of having this or some kind of another problem......

Keda_P said:
This may be jelly bean bug... Lots and lots of people report the same problem...
If I replace my piece I will probably get a refurbished one with a great chance of having this or some kind of another problem......
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sucks man.
I know on my htc onei have the purple camera problem but everything else was fine. they had to send me 2 replacements because the first one had a yellow screen and worse camera then mines.
Tmobile doesnt even check there replacement. Most of the time there phones that people traded in. And all they do with those is a power on check.
Now if you just got the phone and within the 14 exchange you can take it to the store and get a brand new one.

Had it for more than 2 weeks now.. since i was always playing with it i did not notice the problem .. (the screen was always on).
I called Samsung and Tmobile. I told tmobile that samsung said i have a defective phone. so Tmobile is sending me a "Like new" phone meaning that someone returned it within 14 days. I get to check it and if i dont like it i will just send them their phone back. and suddenly mine doesnt do the problem for 30 minutes lol.. maybe it got scared. Personally i think that KitKat would fix it.

Any force closes? I had this problem too untill I stopped using the crapy My Magazine bloatware, which was also sometimes force closing...
Sent from my SM-N900T using Tapatalk

No, no force closes, but one time it was funny, a little bit of status bar appeared from the bottom and on top it was a little bit cutoff.... like someone slid the screen up few pixels.
And whatever was cut just came from the bottom. Its weird... for $700 phone it should be flawless... I hope they dont send me crap phone and i hope they dont send my phone to someone else.
How can i get rid of it to see if that was the problem?

My phone works perfect and I had if since the first week they came out. .. It's not a jellybean thing you phone has a problem. ..
Sent from my SM-N900T using XDA Premium 4 mobile app

djtheraven said:
My phone works perfect and I had if since the first week they came out. .. It's not a jellybean thing you phone has a problem. ..
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I figured id try to reflash (not data reset, but reflash via Kies) so far so good no problem.
The whole thing looks like soft prob, not hard.
If it comes back Ill let you know. This could be a nice fix if works.

I'm in nyc, and my local store called the warrenty center and got me a brand new SGS2 one time. It still had all the blue plastic in the sim card and sd card slots, and plastic on the screen. So I'm know they can request it, just depends on your store if they are willing.
Sent from my SM-N900T using Tapatalk

Keda_P said:
I figured id try to reflash (not data reset, but reflash via Kies) so far so good no problem.
The whole thing looks like soft prob, not hard.
If it comes back Ill let you know. This could be a nice fix if works.
Click to expand...
Click to collapse
My sgs2 had problems out of the box. After I installed custom ROM they went away. It does happen. Restored stock via Odin, still no problems. Sometimes the software doesn't flash correctly from the manufacturer.
Sent from the phablet of the year!

noobtoob said:
My sgs2 had problems out of the box. After I installed custom ROM they went away. It does happen. Restored stock via Odin, still no problems. Sometimes the software doesn't flash correctly from the manufacturer.
Sent from the phablet of the year!
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Click to collapse
Well, I dont know what to think anymore... Looks like the problem persists but happens so rare that without the past I wouldnt notice it.
This makes me believe that with KitKat it will probably disappear. If soft changes cause this to go away or be less it means (to me) that the phone is not defective. New phone is still on the way, to bad I did not purchase it at local store... I did it online, so there is no one to yell at.
It will arrive on Feb 6th so I have plenty of time to test my phone, with some luck KitKat will roll out during this time and then I will be able to definitely see. And if new phone is cool I have the option of exchange anyway .
Thank you all for your help, keep posting, its an interesting issue.

:/
Phone went worse and worse everyday ... now the S-Pen "Air Command" doesnt pop up, several weird disfunctions...
Waiting for the replacement.