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So I've had the SII since October. My original was fine (minus excessive blobs and lines which I just lived with) until I updated to the LDE update through Kies. I was stock unrooted at the time, and it sent it into a boot loop. Couldn't get it to master reset or even get into download mode. I took it in to T-Mobile and they couldn't get it to reset either. They ordered me a warranty replacement.
The replacement I received had random reboot issues. Serious issues, as in it randomly rebooted 50+ times in the 24 hours I had it. Master resets did not solve the issue. T-Mobile ordered me another warranty replacement.
The next replacement had a scratched screen. Very scratched, all over the screen, but very fine scratches that I only noticed it once it was in sunlight. It actually seemed they were underneath the screen, as you could not feel them when running your fingers over it. But severe enough the screen became unusable in sunlight. I had this one less than 24 hours. T-Mobile ordered me another replacement.
This replacement has a scuff mark on the internal body (which would normally be covered by the battery cover), left of the camera. There is also a horizontal line under the screen, approx. 1 1/2 inches from the top. It goes to mid screen, then a vertical line from that for approx. 3/4 inch, then another horizontal line to the other edge of the screen. This is noticeable in sunlight, whether screen is on or off. The screen matrix (pixel matrix?) is absolutely noticeable in sunlight as well. I've had this phone less than 24 hours. T-Mobile ordered me another replacement.
Has anyone else had issues with replacements? Is there any way to get them to send me a new phone instead of the refurbished (they confirmed all replacements are refurbished) ones I'm receiving?
Share your stories or suggestions below.
(edited for typing errors)
Sent from my SGH-T989 using xda premium
Got my replacement from Samsung after the screen died. Well they didn't replace it, they just fix the problems (and replaced the dinged bezel) and sent it back. It was perfect after that.
I've never heard of bad coming from T-Mobiles replacement, but if they can't get it right, I'd suggest trying Samsung.
Saxysaxplayer said:
Got my replacement from Samsung after the screen died. Well they didn't replace it, they just fix the problems (and replaced the dinged bezel) and sent it back. It was perfect after that.
I've never heard of bad coming from T-Mobiles replacement, but if they can't get it right, I'd suggest trying Samsung.
Click to expand...
Click to collapse
I've thought about just sending it in to Samsung if the next phone doesn't work out, especially since this will be the 4th replacement. I have another phone I can use (my HTC T-Mobile G2) in the meantime. How long did it take to get yours back?
Sent from my SGH-T989 using xda premium
They wouldn't except a repair on my phone which had tons of lines, because there was a scratch the screen which "voided the warranty"...
Android Revolution said:
I've thought about just sending it in to Samsung if the next phone doesn't work out, especially since this will be the 4th replacement. I have another phone I can use (my HTC T-Mobile G2) in the meantime. How long did it take to get yours back?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
It took 10 days, if I remember correctly
I also bought my phone back in October. Despite the lines and blob issue, I did not get it replaced. Recently my phone call were directly going into my voicemail. Even after the master reset, problem persisted and T-mobile agreed to replace the phone under warranty.
Even though I was told that it will take up to 7 business days to get the replacement, I received mine in 2 days. Although there is no definite way to tell, but my replacement phone looked brand new and has not given me any problems so far. It doesn't even have the line/blob issue!
While talking to T-mobile I was assertive that this is my only phone and I need the replacement ASAP. I also asked for a new phone rather than a refurbished one. The rep told me she'll put a notification on the account but there is no way to guarantee that the replacement phone will be new. I guess it worked!
I hope this helps.
Good Luck!
So i received replacement #4 today. Initial inspection found no significant body damage, but there are still 2 horizontal lines of about a 1/4 inch on two sides of the screen noticeable in sunlight.
I'm beginning to think I'm being overly critical because of the previous faulty replacements I received. So i've decided to just keep this one. At this point I'm tired of the back and forth with the phones.
If I find I can't live with the screen issues at a later time, I'll either contact Samsung directly for it to be fixed or replaced, or ask T-Mobile about the alternate exchange program.
This one is now rooted and ready for some awesome custom ROMs that will be dropping shortly now that we have source!
Thanks for the tips/advice!
(edited to finish post)
Sent from my SGH-T989 using xda premium
Android Revolution said:
So I've had the SII since October. My original was fine (minus excessive blobs and lines which I just lived with) until I updated to the LDE update through Kies. I was stock unrooted at the time, and it sent it into a boot loop. Couldn't get it to master reset or even get into download mode. I took it in to T-Mobile and they couldn't get it to reset either. They ordered me a warranty replacement.
The replacement I received had random reboot issues. Serious issues, as in it randomly rebooted 50+ times in the 24 hours I had it. Master resets did not solve the issue. T-Mobile ordered me another warranty replacement.
The next replacement had a scratched screen. Very scratched, all over the screen, but very fine scratches that I only noticed it once it was in sunlight. It actually seemed they were underneath the screen, as you could not feel them when running your fingers over it. But severe enough the screen became unusable in sunlight. I had this one less than 24 hours. T-Mobile ordered me another replacement.
This replacement has a scuff mark on the internal body (which would normally be covered by the battery cover), left of the camera. There is also a horizontal line under the screen, approx. 1 1/2 inches from the top. It goes to mid screen, then a vertical line from that for approx. 3/4 inch, then another horizontal line to the other edge of the screen. This is noticeable in sunlight, whether screen is on or off. The screen matrix (pixel matrix?) is absolutely noticeable in sunlight as well. I've had this phone less than 24 hours. T-Mobile ordered me another replacement.
Has anyone else had issues with replacements? Is there any way to get them to send me a new phone instead of the refurbished (they confirmed all replacements are refurbished) ones I'm receiving?
Share your stories or suggestions below.
(edited for typing errors)
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Man...sorry about that. I live in Puerto Rico. When i went to the store for a warranty replacement they gave me a brand new phone. I think all depends on their staff. Some are nice...some are not. Im telling you this because before go to this store i tried a different one...one close to where i live and the girl was so rude. She didnt even care nothing at all. Then i dedided to go to a different store and this girl was such a blessing. She gave me a new one and told me: Nobody gave you this phone as a present...if you paid for it you need a new one!
Vibrant- Kankwich Kang CM9
Galaxy S2 T989 -Stock ICS. ;-)
Im on my 4th now. Well itll be here on tuesday. I just got my thirdyesterday and the mic doesnt work. So during calls no one can hear me unless i put it on speaker. The secpnd they sent me had usb port issues and the last was completely screwy. I was firm with the last rep and asked if there was another option. They vasically said that their alternate exchange normally would come into effwct now because of how many defective phones ive had in the last 90 days but because this is "their best phone" any other phone would be considered a downgrade. The rep i spoke to today actually said that she noted the account so if my fourth has issues to just check if i can get something else first . Doesnt the sgs3 come ot on the 20th?. You think theyd give me that?. No, i havent scammed the system because i generally have had so many issues with this phone, unrooted abd rooted.
Sent from my SGH-T989 using XDA
Tmobile policy is 3 replacements in 90, days gets you an upgrade for free (or it was)
Sent from my SGH-T989 using Tapatalk 2
danielblakes said:
Tmobile policy is 3 replacements in 90, days gets you an upgrade for free (or it was)
Sent from my SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Still is, but only if they are offering an alternate replacement for the phone. Currently, T-Mobile is not offering any phone as an alternate replacement for the S2. Only a refurbished unit, or a new S2 if you're lucky depending on the inventory of refurbished units when your order is pulled. I looked into the alternate replacement and have verified it at multiple levels.
Sent from my SGH-T989 using xda premium
Android Revolution said:
Still is, but only if they are offering an alternate replacement for the phone. Currently, T-Mobile is not offering any phone as an alternate replacement for the S2. Only a refurbished unit, or a new S2 if you're lucky depending on the inventory of refurbished units when your order is pulled. I looked into the alternate replacement and have verified it at multiple levels.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
They told me the same thing twice. Im on my fifth now with no issues so far. Im kind of upset that its only been six months and ive had these many issues and replacements. Is the sgs3 confirned for tmobile on tge 20th?
Sent from my SGH-T989 using XDA
I recently had to replace a sgs2 under php warranty. Had horrid washed out screen colored and looked as if brushed aluminum. I am glad cuz right after the box arrived my original made in China t989 with the horrid build quality bricked and would never start again after I wiped and did a factory reset. The model I got as my replacement was made in Korea and had stock ICS installed. Also the screen is perfect and amazing.
I have to ask to those of you with nasty screens with blotches and lines. Are they made in China or Korea? I wonder if it is just China crap quality that is the cause while Korean made phones look and work well.
Sent from my SGH-T989 using XDA
I just got my new from PHP too. Original was korea, new one is made in China. China's lines and blobs are way way less noticable. GPS seems to work faster. Wifi connects without a problem, but that may be the ICS.
Nugenrules said:
I just got my new from PHP too. Original was korea, new one is made in China. China's lines and blobs are way way less noticable. GPS seems to work faster. Wifi connects without a problem, but that may be the ICS.
Click to expand...
Click to collapse
Maybe after a year they finally got the screen issues resolved? I now can say I love this phone.
Sent from my SGH-T989 using XDA
I bought my GS2 used from Craigslist.
The previous owner didn't keep the phone on rubber case. So its got hairline scratches all over the plastic body and 2 dings. Butt he screen is flawless.
It pisses me of sometimes to look at the phone when I take it off the rubber case. Its probably not nice for someone who takes care of their devices and wants them in near mint condition.
I thought about switching my device with warranty exchange, but always feel bad about it. If I exchange it, the device has to have real fault. And Actually do have an issue with non-responsive touchscreen.
Its not happened again since ICS. Also reason I am not rooting is because I do want to exchange the device is the screen goes bonkers again.
But dam it would be nice if the previous owner took better care of the phone. Otherwise I'm happy with the phone. Sorta, still waiting on CM7/CM9 to arrive on this phone, bug free
vmartinez39 said:
I bought my GS2 used from Craigslist.
The previous owner didn't keep the phone on rubber case. So its got hairline scratches all over the plastic body and 2 dings. Butt he screen is flawless.
It pisses me of sometimes to look at the phone when I take it off the rubber case. Its probably not nice for someone who takes care of their devices and wants them in near mint condition.
I thought about switching my device with warranty exchange, but always feel bad about it. If I exchange it, the device has to have real fault. And Actually do have an issue with non-responsive touchscreen.
Its not happened again since ICS. Also reason I am not rooting is because I do want to exchange the device is the screen goes bonkers again.
But dam it would be nice if the previous owner took better care of the phone. Otherwise I'm happy with the phone. Sorta, still waiting on CM7/CM9 to arrive on this phone, bug free
Click to expand...
Click to collapse
Cm9 is basically bug free...
Sent from my SGH-T989 using xda premium
Power button was sticking on mine... Got a new one with ICS pre installed. No screen issue..no issues at all.
Sent from my SGH-T989 using xda premium
Also i was sent a brand new phone.
Sent from my SGH-T989 using xda premium
txcyko said:
Also i was sent a brand new phone.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
How can you tell it's a brand new device?
they usually come in a blank white replacement box.
Sent from my SGH-T989 using xda app-developers app
Hey guys, I posted a thread last week of a problem I had with my stock unrooted gnex. The problem was that everytime I went to the settings, the settings app would crash and wouldn't let me press "more" in order to access mobile network modes etc.
I rooted it and flashed a couple of roms and the issue kept returning. I un-rooted it this morning and reflashed via odin the latest stock FD02 tar thinking the issue would be gone since everything was going to be wiped.The issue came back again so I went to the sprint store (thank god for TEP) and the techs were acting like it wasnt a big deal. They reset the phone 4 times (the tech did it in fornt of me) and the issue was still there.
So 1 and a half hour later, the manager comes out and tells me she ordered me a new phone (probably a refurb but who cares at this point ) and it would arrive on thursday.
the tech started joking around with me at the end saying that if I got a bad gnex from the factory, that he would give me a NIB GSIII. I hope thats the case haha But I still love my Gnex and its peppy updates and hate touch wiz to death.
Interesting thanks for sharing bud
Sent from my Galaxy Nexus using xda premium
little curious about this. has anybody that has gotten a new phone from sprint through tep had any problems with the new phone? any differences that you can tell from your first phone? sorry about kinda hijacking.
kashb91 said:
little curious about this. has anybody that has gotten a new phone from sprint through tep had any problems with the new phone? any differences that you can tell from your first phone? sorry about kinda hijacking.
Click to expand...
Click to collapse
I can say from experience, since I had an evo 4g before the nexus and my wife has an iphone 4s. We have gone through TEP with both devices.
Lets start with the Evo.
I was getting a lot of dropped calls, the speakers were worn out sounding poorly, it started turning on and off by itself. Went to sprint, the techs diagnosed that there was no water damage or accident damage so they didn't ask for the deductible and ordered me a phone. Replacement arrived in a generic white sprint box, the tech used the same battery I had and gave me a working phone (no scratches,dings or anything looked brand new)
My wifes iphone 4s
The bluetooth wasn't holding a connection to her cars bluetooth system or any bluetooth device at all. The techs diagnosed it and gave her the same treatment. The phone came in a generic box looking new and worked fine.
The story behind whether you ACTUALLY get a refurb or a truly new phone is this.
When the rep places the phone order the system tells him if there are any refurbished units at their warehouse. When there are none the warehouse itself sends a totally new not refurbished phone in the same generic box.
How do you know if you got a new phone or a refurb? Theres no way in my experience (I've had to order around 4 phones in the past 5 years with TEP and they have always worked great and looked new)
If you file a claim with asurion (theft, accidental damage or water damage) they send you a brand new phone after paying the $100 deductible.(happened with 1 phone that I dropped and cracked the screen)
interesting. what i was mostly wondering about was the screen on the gnex. i remember when i had the nexus 4g, people that went through tep said that the screen was replaced with a different one. it wasnt oled, or whatever the original screen was.
I had the issue when I flashed cm9 and paranoid android Roms. But the issue was only the roms
Sent from my Galaxy Nexus using xda app-developers app
kashb91 said:
interesting. what i was mostly wondering about was the screen on the gnex. i remember when i had the nexus 4g, people that went through tep said that the screen was replaced with a different one. it wasnt oled, or whatever the original screen was.
Click to expand...
Click to collapse
Interesting, It could be a temporary outage of the parts.
I know for certain that for the iphones, the refurbish process is done by apple
So I would think that samsung is responsible for supplying sprints refurb units. Since the screen is made by Samsung themselves they should focus on putting the right screens.
and thursday can't come fast enough My gnex is now getting delayed texts. A lot of people text me, like once an hour the phone is ringing all of the messages that were sent to me at once during that period of time.
Guys I need some suggestions. About 2 weeks ago I dropped my S3 and smashed the screen. So I used my insurance and ordered another one. I absolutely loved my S3 before......
But the new one that they sent me is absolutely slow and laggy and its driving me insane! Everything I do takes a tiny split second longer than normal, but after a while it gets very annoying. Especially since I know what a perfect working one feels like.
When I press the side button to unlock the phone, its laggy lighting up.
When I swype to unlock the phone, its laggy getting to the home screen.
When I hit the bottom home button, its laggy coming back.
You get my drift...
My original was super quick and snappy, and now this thing is driving me nuts.
What would you suggest that I do? Its been this way right out of the box.
Thanks for any suggestions!
tckelsey said:
Guys I need some suggestions. About 2 weeks ago I dropped my S3 and smashed the screen. So I used my insurance and ordered another one. I absolutely loved my S3 before......
But the new one that they sent me is absolutely slow and laggy and its driving me insane! Everything I do takes a tiny split second longer than normal, but after a while it gets very annoying. Especially since I know what a perfect working one feels like.
When I press the side button to unlock the phone, its laggy lighting up.
When I swype to unlock the phone, its laggy getting to the home screen.
When I hit the bottom home button, its laggy coming back.
You get my drift...
My original was super quick and snappy, and now this thing is driving me nuts.
What would you suggest that I do? Its been this way right out of the box.
Thanks for any suggestions!
Click to expand...
Click to collapse
Root it and install a custom ROM, most of them will make even a good device feel umpteen times better. If it's still running poorly after you've tried a few ROMs then box it back up and take it to a store or call the insurance company back and explain the problem.
Esoteric68 said:
Root it and install a custom ROM, most of them will make even a good device feel umpteen times better. If it's still running poorly after you've tried a few ROMs then box it back up and take it to a store or call the insurance company back and explain the problem.
Click to expand...
Click to collapse
Thanks, yea ive thought about rooting it. Ive just never rooted a phone before so I was hoping there was something I could do that was basic and might fix the problem.
It seems unlikely it's a hardware problem. I'd start with a factory reset and see it it's still laggy, then slowly install apps until you figure out what's slowing down the phone.
I'd guess something in the background is grabbing CPU cycles.
update?
lviv73 said:
Take the phone apart,take out the internals,put a bomb inside it and send it back to them,that will let them know not to ship defective phones.
Click to expand...
Click to collapse
I also heard it's a great way to get sent to Guantanamo bay
yousefak said:
I also heard it's a great way to get sent to Guantanamo bay
Click to expand...
Click to collapse
Don't worry our president will let him out.
Just out of curiosity, did your replacement device look brand new...or did it look refurbished? They say you cant tell, however, i do know from experience that refurbished phones can show some damage. The reason i'm asking is because the Galaxy SIII is so new i would find it amazing that they already have refurbished devices to distribute on insurance claims. If it was brand new you would know. I would call sprint or your insurance provider and demand a new phone if the lag doesnt resolve itself. Sprint charges almost DOUBLE the price for insurance on the galaxy SIII compared to many other devices. I would be pissed if i didn't get a prefect SIII.
Also, I would strongly advise picking up an OtterBox case for your SIII, those things can keep your phone safe during a nuclear war.
RealTic said:
Just out of curiosity, did your replacement device look brand new...or did it look refurbished? They say you cant tell, however, i do know from experience that refurbished phones can show some damage. The reason i'm asking is because the Galaxy SIII is so new i would find it amazing that they already have refurbished devices to distribute on insurance claims. If it was brand new you would know. I would call sprint or your insurance provider and demand a new phone if the lag doesnt resolve itself. Sprint charges almost DOUBLE the price for insurance on the galaxy SIII compared to many other devices. I would be pissed if i didn't get a prefect SIII.
Also, I would strongly advise picking up an OtterBox case for your SIII, those things can keep your phone safe during a nuclear war.
Click to expand...
Click to collapse
If its refurbished it will have a sticker under the battery near the IMEI & S/N information with a date when it was refurbed... u can also look under ##786# under "reconditioned status"
I just got a replacement a few hours ago
U just hated those ink spots
My replacement I think it's new
I got it from best buy
The only problem I have is that the usb port is really square on the cover and kinda sharp too
Also on my box there's a sticker that says updated
What does that mean
Sent from my SPH-L710 using xda premium
gtuansdiamm said:
I just got a replacement a few hours ago
U just hated those ink spots
My replacement I think it's new
I got it from best buy
The only problem I have is that the usb port is really square on the cover and kinda sharp too
Also on my box there's a sticker that says updated
What does that mean
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
it means you have one of the latest if not the latest ota update.
Awesome
Sent from my SPH-L710 using xda premium
go into settings, about device and you can check if its refurbished that way easily
Where there
Sent from my SPH-L710 using xda premium
I have burn in on my S3, it is from a golf GPS app that I use frequently. I used it for about 6 months with no problems, then all of a sudden after 1 round of golf a couple of weeks ago the outlines of the app are intensely burned into my screen. I am not sure I understand why all of the sudden it became an issue, as I did not change any settings prior to the round and used it how I always used it before.
At any rate, I'm still within the year of when I purchased it from AT&T. I called AT&T and they told me my options, please let me know what you think:
1. try to get Samsung to replace (do they cover burn in?)
2. AT&T warranty center will replace with a refurbished (most reasonable option, but I've had really bad experiences with AT&T always replacing the phone with a *more* broken unit than the one it was replacing...so am scared of this)
3. AT&T says I am eligible for an upgrade, so I could get a free S3 from them or get a new S4 and pay upgrade price
4. combination of 2 & 3, get a refurbished to replace my burned in S3, sell on ebay and then upgrade to the S4--maybe someone else will have better luck with a refurb'd item, as they never work for me
What do you guys think?
tuffluck said:
I have burn in on my S3, it is from a golf GPS app that I use frequently. I used it for about 6 months with no problems, then all of a sudden after 1 round of golf a couple of weeks ago the outlines of the app are intensely burned into my screen. I am not sure I understand why all of the sudden it became an issue, as I did not change any settings prior to the round and used it how I always used it before.
At any rate, I'm still within the year of when I purchased it from AT&T. I called AT&T and they told me my options, please let me know what you think:
1. try to get Samsung to replace (do they cover burn in?)
2. AT&T warranty center will replace with a refurbished (most reasonable option, but I've had really bad experiences with AT&T always replacing the phone with a *more* broken unit than the one it was replacing...so am scared of this)
3. AT&T says I am eligible for an upgrade, so I could get a free S3 from them or get a new S4 and pay upgrade price
4. combination of 2 & 3, get a refurbished to replace my burned in S3, sell on ebay and then upgrade to the S4--maybe someone else will have better luck with a refurb'd item, as they never work for me
What do you guys think?
Click to expand...
Click to collapse
4 sounds like a good solution. Although, the S4 is like the S3s, pretty much the same phone, with some small upgrades.
You can also try your luck with a refurb and keep your upgrade for something better. Summer is coming = device release.
Got a replacement yesterday. So far, so good. It even seems to work with GPS better than my previous one. Hopefully it lasts!
So had the phone only a few days as a replacement from Att. Tonight it locked up and would not respond to anything and I had to reseat the battery to get it to respond. Think this is a bad sign and should I take it back or give it the full 30 day warranty??
tuffluck said:
So had the phone only a few days as a replacement from Att. Tonight it locked up and would not respond to anything and I had to reseat the battery to get it to respond. Think this is a bad sign and should I take it back or give it the full 30 day warranty??
Click to expand...
Click to collapse
On stock? Or you played with it a bit (ROM and such)?
tuffluck said:
So had the phone only a few days as a replacement from Att. Tonight it locked up and would not respond to anything and I had to reseat the battery to get it to respond. Think this is a bad sign and should I take it back or give it the full 30 day warranty??
Click to expand...
Click to collapse
I had a Galaxy 4G that used to do that all the time, the only fix was to reboot it before charging (every couple days). Depending on how much you are willing to pay I think I would go with the S4 option since you are probably only going to get refurbished phones as replacements.
BWolf56 said:
On stock? Or you played with it a bit (ROM and such)?
Click to expand...
Click to collapse
The replacement phone is stock...I haven't done anything to it.
Gage_Hero said:
I had a Galaxy 4G that used to do that all the time, the only fix was to reboot it before charging (every couple days). Depending on how much you are willing to pay I think I would go with the S4 option since you are probably only going to get refurbished phones as replacements.
Click to expand...
Click to collapse
Is there any phone better than the S4 anticipated to come out in the next 9 months or so? Removing the battery every now and then isn't a huge deal, though when I buttoned everything back up and put the case back on, it caused the corners of my Zagg to stretch out a little which is really annoying. I wonder if doing this repeatedly could cause the Zagg to get worse.
tuffluck said:
The replacement phone is stock...I haven't done anything to it.
Is there any phone better than the S4 anticipated to come out in the next 9 months or so? Removing the battery every now and then isn't a huge deal, though when I buttoned everything back up and put the case back on, it caused the corners of my Zagg to stretch out a little which is really annoying. I wonder if doing this repeatedly could cause the Zagg to get worse.
Click to expand...
Click to collapse
If Samsung keeps to it's current strategy, you will probably be looking at the s5 in a little more then 9 months....
I am in need of help! My phone is dead. Here's the rundown
AT&T Samsung Galaxy Note II (i317)
Used on the Straight Talk Network
Running the latest Unofficial CM12, Lollipop 5.01 for the last week and loved every bit of it. No problems.
I cracked my screen in July and never got it fixed. The cracks spread and I was planning on getting it fixed, but haven't yet. I dropped it two days ago and then the screen wouldn't come back on. The buttons lit up and it would even ring when called. So I thought my screen was finally gone and started looking for a replacement. I took the battery out because I didn't want it ringing without the ability to answer it. Yesterday I put the fully charged battery in and attempted to turn the phone back on. It will not come back on and I think it's more than just the screen now.
Red LED blinks. Half of the screen seems like it is turning on, but then it all goes dark again. Will not enter Download or Recovery. I've been reading and thinking this is more of a hardware issue than software. I've flashed dozens of Roms with only minor issues here and there. I haven't had any issue with Lollipop and can't see it being related, although I could really be wrong.
My question is, is my phone dead? Do I need a new motherboard, along with the screen I was already gonna replace? If that's the case, I will just replace the phone and start over, unless anyone has free parts they want to donate, LOL! Seriously, just looking for input and suggestions.
Thanks
dirtyalphaman said:
I am in need of help! My phone is dead. Here's the rundown
AT&T Samsung Galaxy Note II (i317)
Used on the Straight Talk Network
Running the latest Unofficial CM12, Lollipop 5.01 for the last week and loved every bit of it. No problems.
I cracked my screen in July and never got it fixed. The cracks spread and I was planning on getting it fixed, but haven't yet. I dropped it two days ago and then the screen wouldn't come back on. The buttons lit up and it would even ring when called. So I thought my screen was finally gone and started looking for a replacement. I took the battery out because I didn't want it ringing without the ability to answer it. Yesterday I put the fully charged battery in and attempted to turn the phone back on. It will not come back on and I think it's more than just the screen now.
Red LED blinks. Half of the screen seems like it is turning on, but then it all goes dark again. Will not enter Download or Recovery. I've been reading and thinking this is more of a hardware issue than software. I've flashed dozens of Roms with only minor issues here and there. I haven't had any issue with Lollipop and can't see it being related, although I could really be wrong.
My question is, is my phone dead? Do I need a new motherboard, along with the screen I was already gonna replace? If that's the case, I will just replace the phone and start over, unless anyone has free parts they want to donate, LOL! Seriously, just looking for input and suggestions.
Thanks
Click to expand...
Click to collapse
I see a bunch of views................but not replies. Please Help............Bump!
dirtyalphaman said:
I see a bunch of views................but not replies. Please Help............Bump!
Click to expand...
Click to collapse
There's pretty much nothing to say, but I guess I will.
You can't get to download mode, can't get to recovery mode, you can't see the screen......
If you're looking for a second opinion to say you're f*cked, then consider this it.
If you could get to download mode or recovery mode, it has a chance. But you still have hardware issues like the screen to replace. Which is not fun.
Possible yes. But unless you really know what you're doing and careful as hell, you take the chance of hosing something else up. Like ripping a ribbon cable or yanking a soldered wire out....
I tried replacing a Motorola Atrix screen. The result of that was me buying an Atrix 2.
Unless you are emotionally attached to this phone, bury it.
If not,
https://www.ifixit.com/Device/Samsung_Galaxy_Note_II#guideList
http://www.sw-box.com/Samsung-Galaxy-Note-2-Replacement-Parts.html?p=1
I did some quick searches and doesn't appear to be any kind souls out there with spare parts. You may want to try CraigList or something like that.
Good luck to you
dicksteele said:
There's pretty much nothing to say, but I guess I will.
You can't get to download mode, can't get to recovery mode, you can't see the screen......
If you're looking for a second opinion to say you're f*cked, then consider this it.
If you could get to download mode or recovery mode, it has a chance. But you still have hardware issues like the screen to replace. Which is not fun.
Possible yes. But unless you really know what you're doing and careful as hell, you take the chance of hosing something else up. Like ripping a ribbon cable or yanking a soldered wire out....
I tried replacing a Motorola Atrix screen. The result of that was me buying an Atrix 2.
Unless you are emotionally attached to this phone, bury it.
If not,
https://www.ifixit.com/Device/Samsung_Galaxy_Note_II#guideList
http://www.sw-box.com/Samsung-Galaxy-Note-2-Replacement-Parts.html?p=1
I did some quick searches and doesn't appear to be any kind souls out there with spare parts. You may want to try CraigList or something like that.
Good luck to you
Click to expand...
Click to collapse
Hey, Thanks man! That's what I needed to hear. I have been flashing Roms since I had a Sprint PPC 6700 and I have enough experience to now I was f#@$ed, but I really needed to hear it from someone else. Someone with developer experience. A screen assembly and motherboard cost more than another phone on ebay or Swappa. Welp, back to the drawing board. Anyone got a note 2 they wanna sell cheap?
dirtyalphaman said:
Hey, Thanks man! That's what I needed to hear. I have been flashing Roms since I had a Sprint PPC 6700 and I have enough experience to now I was f#@$ed, but I really needed to hear it from someone else. Someone with developer experience. A screen assembly and motherboard cost more than another phone on ebay or Swappa. Welp, back to the drawing board. Anyone got a note 2 they wanna sell cheap?
Click to expand...
Click to collapse
No worries.
Feb 3 I'll be on 2 years with my Note 2. Longest I've kept one. Only have one smallish crack on the lower left corner.
With everything I've done to it I'm amazed it's still working.