A few weeks ago in las Vegas I noticed that my phones screen was not turning on after being out in the heat.
I rebooted etc etc but the real problem was just that the phone itself was awake and running, but pressing the power button would light up the capacitive buttons but no screen.
I could even swipe to open the phone and feel the vibration of it opening, answer calls by guessing and swiping etc.
The phone would be fine after it cooled down.
Now I'm back in a normal weather city and it's still happening.
Even just being in my pocket... It needs to be cooled down a little or no screen.
Doesn't seem like it matters but;
Cm7
No custom kernels at least not that I ever Installed
I only did the agps fix in terms of mods.
I guess I'm screwed since I'm over the year warranty. Any ideas?
Sent from my Incredible 2 using xda app-developers app
I should point out that in use the extended battery.
Sent from my Incredible 2 using xda app-developers app
Would really like some advice here. Moving to a new device is not ideal but if this is hardware what choice would I have as I'm out of warranty...
Sent from my Incredible 2 using xda app-developers app
Try flashing a different ROM, see if it happens in the bootloader or recovery... I'm thinking hardware issue, if those don't fix it then it definitely is.
prototype7 said:
Try flashing a different ROM, see if it happens in the bootloader or recovery... I'm thinking hardware issue, if those don't fix it then it definitely is.
Click to expand...
Click to collapse
thanks, i will try it.
I had the kang versiion of CM9 but it was a giant fail on my device. Maybe because I did not flash a new kernel, but regardless it just did not work well.
I may try and go stock, just to see what happens, and if I can stomach sense anymore.
Hardware issue!
I had this happen to a different phone of mine. The heat actually started to make the glue holding the screen and connectors in melt away, so the screen kept going in and out. The screen and touch digitilizer are different. You may still feel feedback but the screen just isnt powering on! Try opening your phone and looking inside to see if the connections are still nice and tight. Usually its like a ribbon cable sort of thing holding everything in place.
geekcentercreations said:
I had this happen to a different phone of mine. The heat actually started to make the glue holding the screen and connectors in melt away, so the screen kept going in and out. The screen and touch digitilizer are different. You may still feel feedback but the screen just isnt powering on! Try opening your phone and looking inside to see if the connections are still nice and tight. Usually its like a ribbon cable sort of thing holding everything in place.
Click to expand...
Click to collapse
Awesome! I installed paranoid android and aside from a few errors its been slightly better.
I think though that I will get a service manual somewhere online and take it apart and try and clean it out.
Most electronics I've owned in las Vegas have had overheating issues so I am not surpised this happened to the phone as well
Sent from my Incredible 2 using xda app-developers app
Related
I always had a problem with my menu button going off at random. So if anyone else has this problem here is a fix. U will need to open up ur phone and thanks to Samsung with out any void stickers. after removing the screws the bezel around the screen is just held in by clips. So you be left with glass and the board. Clean around the rim of the glass should have little dirt build up on the rubber sealant. Also I booted up with out the flex cable( linked to the touch button) connected and once booted up reinstall every thing and it work no more random menu pop ups
Sent from my SPH-D710 using XDA
Good info. But i thought it was caused when in low signal areas. Actually, i got my replacement refurb phone a couple months ago and it never had that menu problem until a week ago. So the dirt thing is possible
I just got this phone last week (used) and it has done it constantly when in low signal areas, like my job. However i put it on wifi at work Friday and it stopped. So i think it is related to poor 3g signal. Just my thoughts based on my experience.
Sent from my SPH-D710 using xda premium
menu button
I had the same problem on a brand new phone. It was 1 month old. It had it happen to will on wifi or will I
had full bars. I think the dirt problem is more the problem. I work in a shop with alot of dirt on the air.
Thanks for the info. I will know what to do if it happens on my refer phone.
if its a dirt issue why the need to reinstall software?
I cleaned my phone yesterday. Bought it from a chick that wore a lot of make up so it was pretty dirty. And so far no menu button misfires. May in fact be the dirt issue. Odd that it was really only going off during weak 3g signal times.
WOW, universal problem
I have been experiencing this on my new device for some time now. I thought I was alone but apparently others have it to then. Mine will go haywire all of a sudden to the point where the menu pops up and disappears up to 20 times by itself leaving the phone unusable and making the other haptic buttons non functioning. Usually requires quickly turning off the screen and popping back on. Drives me absolutely nuts to the point that I de-rooted and went back to absolute bone stock only to still have it happening.
Has to be dirt related. I thought maybe there was some voltage or heat problem that was causing it to fire. Has anyone had any luck fixing it without tearing the phone apart?
I want to smash this phone in low signal areas!! My NS4G gets better signal than this does in bad 3g areas. In California where I had full bar 4g this phone was perfection but once I got on the east coast (especially spots in NYC) I get so damn frustrated!!
I sure wish it was dirt causing it but I got it when my phone was new when I was LOS testing in dead spots the first month I had the phone
Sent from my SPH-D710 using Xparent ICS Tapatalk 2
Mine has been doing it since I got it. It is a refurb though as I bricked 2. The 2 previous phones didn't have the issue and it only does it when switching from 3g/4g to wifi or vice versa, or while switching data back on after a call. In my case it's definitely not dirt.
JohnCorleone said:
I want to smash this phone in low signal areas!! My NS4G gets better signal than this does in bad 3g areas. In California where I had full bar 4g this phone was perfection but once I got on the east coast (especially spots in NYC) I get so damn frustrated!!
I sure wish it was dirt causing it but I got it when my phone was new when I was LOS testing in dead spots the first month I had the phone
Sent from my SPH-D710 using Xparent ICS Tapatalk 2
Click to expand...
Click to collapse
Same always want to throw my phone at the wall when I'm in a low signal area and the menu button goes crazy!
Sent from my SPH-D710 using Tapatalk
will be trying this to see if it fixes it for me as well
I have this same issue with mine and will be trying this when i get some time. It's very random and very annoying.
have had this happen on 2 phones, finally on my 3rd replacement last week and it has been good so far....
This keeps happening to my phone, only most of the time it's the search button. Low-signal areas mostly, connecting to wifi stops it completely. I think it may have to do with using non-samsung chargers/cables.
Mine alternates form the menu button to the search button. Both equally annoying... I must have some special dirt in my phone
bryank930 said:
This keeps happening to my phone, only most of the time it's the search button. Low-signal areas mostly, connecting to wifi stops it completely. I think it may have to do with using non-samsung chargers/cables.
Click to expand...
Click to collapse
I notice it more in low-light situations than I do in low-signal situations. When I'm connected to WiFi, I don't see any lessening of the phantom menu button.
U guys could also try the second part which is to boot up without touch button connected then when booted connect it back via flex cable on the bottom... good luck
BTW opening ur phone isn't so bad no void stickers and after screws are just clips
Sent from my SPH-D710 using XDA
Damn guys I thought I was alone with this problem! I swear, I don't care how great the S3 is. If it has the same behavior its getting returned immediately. My GNex doesn't though so that's a good sign. I wonder if we could add menu buttons to the screen and disable soft keys and maybe it would get rid of this behavior. I have to see if a dev can make that happen
Sent from my SPH-D710 using Xparent ICS Tapatalk 2
Had this issue but only on some ics leaks never on gb
Sent from my SPH-D710 using XDA
Well, I'm gonna have to edit my comment from earlier in the thread. After about breaking mine in half and throwing it out the window yesterday, I decided to try taking it apart and looking around. I didn't see any dust, but once I reassembled it, the problem has not returned. It usually does it immediately when it reboots and continues until it has acquired a signal. I've tried my best to get it to go crazy and so far so good. Those having the problem may want to give it a try and see if it helps.
My brother in law who is rooted on Blue Kuban, My Sister in law who is completely stock EL29 and my self also rooted on Blue Kuban all experince this problem. we all have launch day phones. def seems to happen more for us in low signal areas. so annoying. for those that took the phone apart is there any chance of dust getting in and being seen or is it no big deal?
thanks
Does anybody else have a problem with their Play's touch screen?
It is when my hands are warm or clammy or in a hot environment, or if my hands are sweating a little.. then when typing the touch screen just goes crazy. By crazy, I mean it keeps making random taps everywhere, and with Swype keyboard, gets really annoying!!!
Any tips? I have tried cooling down my hands under cold tap, using paper towels to dry them, drying the screen. I think maybe it is because the phone gets warm because overclocking to 1.5GHz...
Yeah, I had the same "problem". The touchscreen is thermal-based so it will act accordingly to any thermal temperature imput. For example, try blowing hot air to your screen for a short period of time; you'll notice it will go as crazy as you described it. To me, it happened when I was speaking to someone for a long time, my ear heated the screen and after the call ended, the phone was acting on his own.
Cleaning the screen will solve this funny problem.
Not too hot in the UK so not really faced this problem. What is annoying is when I'm in the middle of swyping and the phone just stops my Swype and doesn't work temporarily when I Swype over certain letters
Sent from my R800i using xda app-developers app
Well, my touch screen basically quit on me... sometimes there is massive touch screen lag, and after awhile it just quits...
Sent from my R800x using xda premium
Hmm, I am in the UK.. it isn't that hot, I am even in an air-conditioned office but as soon as my hands get a bit clammy (always!) then it just goes crazy on me. I thought it might be the screen protector, so I took it off, but still having problems. It is getting to the point where I am considering a new phone.
Try punching it
Disclaimer: not guaranteed to work (although I have tried it before)
Sent from my R800i using xda app-developers app
Yes punching is a resourceful method of permanently ending all of these problems. But if you're looking for something a bit more temporary in it's resolution, use some rubbing alcohol, and clean the screen with it. Also your flex cable could be on the way out... when it starts wearing out it does this. Open the gamepad the next time it starts going mad and you will see it stops
I'm not having any probs. Normally when its hot, my stock ROM get into 42celsius .. With overclocking it would be 50+..
Sent from my r800i
KindaUndisputed said:
Not too hot in the UK so not really faced this problem. What is annoying is when I'm in the middle of swyping and the phone just stops my Swype and doesn't work temporarily when I Swype over certain letters
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
I'm in the UK and I have this problem every day, I've had to start using a stylus to type, it's so slow, I posted about it in the Q&A section and someone said to get a screen protector.
I have the same issues, too.. it sucks, it's making it very hard to swype.
I have noticed if I swype in landscape the problem doesn't exist, only in portrait.
And, I've flashed a new rom and it still happens, so not a software issue.
---------- Post added at 01:19 PM ---------- Previous post was at 01:17 PM ----------
Hard to replace cable? I was thinking about ordering a new touch screen digitizer but when watching the tear down didn't wanna take apart the entire phone.
Yes this does happen. This also happens when the charger is plugged in.
Sent from my R800i using xda app-developers app
I had a screen protector and still had the issue, in fact it seemed worse with that, so I ripped it off out of frustration.
I will try some rubbing alcohol (may get some alcohol wipes or something) as I know that dries things out, and it seems to be moisture and heat that makes it bad.
I guess my next question is, why does it only happen in portrait mode? (if it is the ribbon cable thing, that sucks).
And also, is this an issue for other phones? I am guessing not
I've found that if my screen starts going "click crazy". I just turn off the screen and turn it back on and it solves it.
Why it happens? You got me.
danieljamie said:
I had a screen protector and still had the issue, in fact it seemed worse with that, so I ripped it off out of frustration.
I will try some rubbing alcohol (may get some alcohol wipes or something) as I know that dries things out, and it seems to be moisture and heat that makes it bad.
I guess my next question is, why does it only happen in portrait mode? (if it is the ribbon cable thing, that sucks).
And also, is this an issue for other phones? I am guessing not
Click to expand...
Click to collapse
It happens to me in Landscape too
....so no-one has a fix for it?
No idea.. sucks because looks like a bunch of us have this issue, too.
Same prob here!
It starts a few months after I buy the phone, and I take it to the warranty.
They changed not only the screen, but the whole front part, and it seem that was ok. But some months ago I noticed that it was back.
I already try using stock GB, other GB roms, ICS roms, and the problem continues.
But for me it happens only in landscape mode. In portrait mode I rarely have problems.
had this problem before I bought a decent quality screen protector.
Sent from my R800i using Tapatalk 2
UndisputedGuy said:
Try punching it
Disclaimer: not guaranteed to work (although I have tried it before)
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
what do you mean by punching?
I am desperate in trying to fix my Play. I want to try everything first before I buy a digitizer.
Also happens to me, when it does i lock the screen, wipe it with my shirt and i turn it back on and it's fine.
So, my phone just rebooted out of the blue and the power button no longer works. sometimes it will get the power menu to come up, and then the phone will reboot if it is pressed again. I am running a VENUM hybrid ROM. I would not even know how to attempt a factory restore without an operable power button... anyone have any tips? I don't think Sprint would even fix this as I bought it from another Sprint customer
Dioscorus said:
So, my phone just rebooted out of the blue and the power button no longer works. sometimes it will get the power menu to come up, and then the phone will reboot if it is pressed again. I am running a VENUM hybrid ROM. I would not even know how to attempt a factory restore without an operable power button... anyone have any tips? I don't think Sprint would even fix this as I bought it from another Sprint customer
Click to expand...
Click to collapse
You sure its not a battery issue?
Sent from my SPH-D710 using xda app-developers app
the battery moisture indicator is pink. i just cracked open the phone and I only see one indicator towards the bottom of the phone near the USB port, which is a fresh dry white. Don't think any moisture could have reached inside for whatever reason (not that it was wet recently...)
are there any others?
is there any way to power up the phone without the battery and test?
Mine does the same, it's started two months ago. It's gotten to the point where the phone reboots itself literally fifteen times a day. Very frustrating
Swyped from a Galaxy S2 on CM10
I guess I have the magic touch or some ****... just put her back together and it works like a charm I will be getting an extended battery I think. This battery is worn out and doesn't hold a strong charge.
I'm sorry to hear that multi, it's a true pain in the ass. I was just in touch with a Sprint rep and they said something about a $35 repair option?
MultiLockOn said:
Mine does the same, it's started two months ago. It's gotten to the point where the phone reboots itself literally fifteen times a day. Very frustrating
Swyped from a Galaxy S2 on CM10
Click to expand...
Click to collapse
My phone started doing that since yesterday.This is the second time it's happened.I'm thinking the power is stuck,cause when i try to turn off the phone.It always restarts itself.It's killing my battery.
This has been happening to me as well. It usually happens after chrome freezes on me tho. It did it for the first time not on a chrome page today. I think it's just the battery tho, it's been getting worse life lately. I ordered new Anker batteries so if it quits after that I'll keep everyone updated.
Sent from my SPH-D710 using xda app-developers app
Ever drop your phone? Do you use the power button a lot?
Something other than software is causing this to happen. Whether it be water damage, or damage from dropping.
Sent from my CM7 E4GT using xda premium
VeNuM Hybrid??? Wow thats an old ROM. Very loyal:thumbup:
Sent from my SPH-D710 using Tapatalk 2
yea, I actually dropped it earlier today. it seems to be working alright for now...
dirk, not that loyal, just WAY too lazy to bother upgrading it and I like the interface ps awesome sig
Mattix724 said:
Ever drop your phone? Do you use the power button a lot?
Something other than software is causing this to happen. Whether it be water damage, or damage from dropping.
Sent from my CM7 E4GT using xda premium
Click to expand...
Click to collapse
I think it's we use our phone alot.Cause i have 3 different batteries and it still happens.Also i can't receive any texts anymore.I have to use google voice to get them.
Dioscorus said:
yea, I actually dropped it earlier today. it seems to be working alright for now...
dirk, not that loyal, just WAY too lazy to bother upgrading it and I like the interface ps awesome sig
Click to expand...
Click to collapse
Yeah I remember that ROM I was so pissed when development was dropped but hey it made room for more awesome ROMs. Thanks I like my SIG too
Sent from my SPH-D710 using Tapatalk 2
I'll start by saying I don't have a whole lot of specifics on the issue as this isn't currently my phone. I'm looking to buy one and the seller said that one morning the phone would sporadically not respond to touch and by the end of the day wouldn't respond at all. She said that sometimes if she repeatedly locks and unlocks the phone it will work for a short time before becoming unresponsive again. She says there has been no water damage and she hasn't done any sort of software updates recently. She did say that a couple weeks before the issue started that it fell off her night stand but didn't seem to effect it at the time.
My question is has anyone run into this issue before? If so is it a software issue that could be remedied by doing a full wipe back to stock software? Or is it a hardware issue such as a bad digitizer or maybe something as simple as the digitizer cable coming loose?
I did some googling and the only thing I found about this issue was a result of flashing the wrong ROM to the s3. Any help would be appreciated.
Sent from my SGH-I897 using xda app-developers app
m1batt1 said:
I'll start by saying I don't have a whole lot of specifics on the issue as this isn't currently my phone. I'm looking to buy one and the seller said that one morning the phone would sporadically not respond to touch and by the end of the day wouldn't respond at all. She said that sometimes if she repeatedly locks and unlocks the phone it will work for a short time before becoming unresponsive again. She says there has been no water damage and she hasn't done any sort of software updates recently. She did say that a couple weeks before the issue started that it fell off her night stand but didn't seem to effect it at the time.
My question is has anyone run into this issue before? If so is it a software issue that could be remedied by doing a full wipe back to stock software? Or is it a hardware issue such as a bad digitizer or maybe something as simple as the digitizer cable coming loose?
I did some googling and the only thing I found about this issue was a result of flashing the wrong ROM to the s3. Any help would be appreciated.
Sent from my SGH-I897 using xda app-developers app
Click to expand...
Click to collapse
Try doing a factory reset see what happens.
Sent From My Galaxy S 4 SAMSUNG-SGH-I337 Running On New Deadly Venom v8.0.0
Venom0642 said:
Try doing a factory reset see what happens.
Sent From My Galaxy S 4 SAMSUNG-SGH-I337 Running On New Deadly Venom v8.0.0
Click to expand...
Click to collapse
She says she managed a factory reset before the screen completely quit responding. But I don't know if she just cleared her data or did a full reset
Sent from my SGH-I897 using xda app-developers app
This happened to me once. I fixed it by factory resetting and reflash the ROM.
Looks like it'll be an easy fix(fingers crossed). I'll update after I purchase.
Sent from my SGH-I897 using xda app-developers app
Well it appears to be hardware... I tried doing a wipe/reset in recovery and after that didn't help I flashed back to stock using odin. Still nothing so it looks like I'll be replacing the screen.
m1batt1 said:
Well it appears to be hardware... I tried doing a wipe/reset in recovery and after that didn't help I flashed back to stock using odin. Still nothing so it looks like I'll be replacing the screen.
Click to expand...
Click to collapse
I was going to say it sounds like the digitizer controller died/was bricked by a wrong rom.
m1batt1 said:
Well it appears to be hardware... I tried doing a wipe/reset in recovery and after that didn't help I flashed back to stock using odin. Still nothing so it looks like I'll be replacing the screen.
Click to expand...
Click to collapse
Try seeing if the ribbon cable is loose? Very possible, and would save you quite a bit of money , also, nice to see you on the S3 forums :highfive:!
x0ne215 said:
Try seeing if the ribbon cable is loose? Very possible, and would save you quite a bit of money , also, nice to see you on the S3 forums :highfive:!
Click to expand...
Click to collapse
Forgot to mention it but I pulled the back off and checked the ribbon cable. Removed and reseated it as well as made sure it wasn't corroded. Still a no go but on the bright side I found a nicely priced "blemished" screen on eBay so in a couple weeks I should be rocking the s3! And I'm glad to be in these forums. Looks like I'm going to have more options than I can handle.
Sent from my SGH-I897 using xda app-developers app
m1batt1 said:
Forgot to mention it but I pulled the back off and checked the ribbon cable. Removed and reseated it as well as made sure it wasn't corroded. Still a no go but on the bright side I found a nicely priced "blemished" screen on eBay so in a couple weeks I should be rocking the s3! And I'm glad to be in these forums. Looks like I'm going to have more options than I can handle.
Sent from my SGH-I897 using xda app-developers app
Click to expand...
Click to collapse
If blemished means lightly scuffed just use some glass cleaner on it in a small coat, buddy of mine did that with his iPhone looked brand new.
& yep lol, soo many choices for ROMs and kernels for this phone, gotta love it :good:
So I got bored and disassembled and cleaned the connections on the board as well as the connections on the back of the screen. After reassembling it I get response from the touch screen again although its as though there's a phantom finger making random movements on the screen.
http://www.youtube.com/watch?v=CiulrZHsDuc&feature=youtu.be
Sent from my SGH-I897 using xda app-developers app
Looks like you've got ghosts
Making the iPhone jealous one user at a time.
So I guess it was just a bad digitizer. Just got my new one and got it swapped out and I'm good as new! Though if anyone else is looking to replace a screen and aren't too brave when it comes to taking a phone apart I would suggest getting a screen that has the frame already attached to it. Removing the screen from the frame and reattaching is a bit tricky.
I fell in the water with my phone. Salt water at that. Once I came to, my phone had a blinking light coming from the camera flash. I took battery out and let dry. Today I got up, took phone completely apart, cleaned with contact cleaner. Was ALOT of salt inside the phone. Anyways I got it cleaned up as best I could, pretty clean. Let dry again for a few hours.
Its back together now, turns on. Screen goes all crazy, pink and fuzzy. Pulsing blue led on front for about 10 seconds. Then nothing. Tried USB to PC nothing.
I found these phone don't come fully apart. I can take out main board, camera and a few plastic parts. But that's it. Lots of phone to take apart but no guides past this point and all the teardowns bring me to the same point.
Any ideas? Maybe bath the screen and what left for electrical components in alcohol?
Thanks
Sent from my Nexus 7 using XDA Premium HD app
Can a mod move this to galaxy s3 i747 section? My bad
Sent from my Nexus 7 using XDA Premium HD app
Sea water messes up components, think you should consider a new phone
Yea bro I'm gunna say that trying to fix it is more money and effort then just buying a new one
I already bought a new phone. Got another i747m. $400 didn't wanna mess with used phones again, last 3 used phones all ended up having an issue one way or another. Save a few bucks gain a few headaches.
Thanks for confirming what I thought though.
I am going to investigate fixing the phone. Still.
I got it to boot more now, pulsing boot led, vol buttons make a sound when I press them. I used my multimeter to test most of the connections. Everything I could check is fine. I think there is more salt behind the screen and behind the 2 small PCB chips that I couldn't get off. Going to try excessive force this time. Nothing to loose.
Is it safe to use the battery still? Its not swollen or nothing. Or should I not bother being as the water mark on the battery is pink?
Sent from my Nexus 7 using XDA Premium HD app
ronedogg said:
I already bought a new phone. Got another i747m. $400 didn't wanna mess with used phones again, last 3 used phones all ended up having an issue one way or another. Save a few bucks gain a few headaches.
Thanks for confirming what I thought though.
I am going to investigate fixing the phone. Still.
I got it to boot more now, pulsing boot led, vol buttons make a sound when I press them. I used my multimeter to test most of the connections. Everything I could check is fine. I think there is more salt behind the screen and behind the 2 small PCB chips that I couldn't get off. Going to try excessive force this time. Nothing to loose.
Is it safe to use the battery still? Its not swollen or nothing. Or should I not bother being as the water mark on the battery is pink?
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
The battery *should* be fine for a while. I've used a water damaged one for the longest time but it did spend a couple days in a bag of rice.