I always had a problem with my menu button going off at random. So if anyone else has this problem here is a fix. U will need to open up ur phone and thanks to Samsung with out any void stickers. after removing the screws the bezel around the screen is just held in by clips. So you be left with glass and the board. Clean around the rim of the glass should have little dirt build up on the rubber sealant. Also I booted up with out the flex cable( linked to the touch button) connected and once booted up reinstall every thing and it work no more random menu pop ups
Sent from my SPH-D710 using XDA
Good info. But i thought it was caused when in low signal areas. Actually, i got my replacement refurb phone a couple months ago and it never had that menu problem until a week ago. So the dirt thing is possible
I just got this phone last week (used) and it has done it constantly when in low signal areas, like my job. However i put it on wifi at work Friday and it stopped. So i think it is related to poor 3g signal. Just my thoughts based on my experience.
Sent from my SPH-D710 using xda premium
menu button
I had the same problem on a brand new phone. It was 1 month old. It had it happen to will on wifi or will I
had full bars. I think the dirt problem is more the problem. I work in a shop with alot of dirt on the air.
Thanks for the info. I will know what to do if it happens on my refer phone.
if its a dirt issue why the need to reinstall software?
I cleaned my phone yesterday. Bought it from a chick that wore a lot of make up so it was pretty dirty. And so far no menu button misfires. May in fact be the dirt issue. Odd that it was really only going off during weak 3g signal times.
WOW, universal problem
I have been experiencing this on my new device for some time now. I thought I was alone but apparently others have it to then. Mine will go haywire all of a sudden to the point where the menu pops up and disappears up to 20 times by itself leaving the phone unusable and making the other haptic buttons non functioning. Usually requires quickly turning off the screen and popping back on. Drives me absolutely nuts to the point that I de-rooted and went back to absolute bone stock only to still have it happening.
Has to be dirt related. I thought maybe there was some voltage or heat problem that was causing it to fire. Has anyone had any luck fixing it without tearing the phone apart?
I want to smash this phone in low signal areas!! My NS4G gets better signal than this does in bad 3g areas. In California where I had full bar 4g this phone was perfection but once I got on the east coast (especially spots in NYC) I get so damn frustrated!!
I sure wish it was dirt causing it but I got it when my phone was new when I was LOS testing in dead spots the first month I had the phone
Sent from my SPH-D710 using Xparent ICS Tapatalk 2
Mine has been doing it since I got it. It is a refurb though as I bricked 2. The 2 previous phones didn't have the issue and it only does it when switching from 3g/4g to wifi or vice versa, or while switching data back on after a call. In my case it's definitely not dirt.
JohnCorleone said:
I want to smash this phone in low signal areas!! My NS4G gets better signal than this does in bad 3g areas. In California where I had full bar 4g this phone was perfection but once I got on the east coast (especially spots in NYC) I get so damn frustrated!!
I sure wish it was dirt causing it but I got it when my phone was new when I was LOS testing in dead spots the first month I had the phone
Sent from my SPH-D710 using Xparent ICS Tapatalk 2
Click to expand...
Click to collapse
Same always want to throw my phone at the wall when I'm in a low signal area and the menu button goes crazy!
Sent from my SPH-D710 using Tapatalk
will be trying this to see if it fixes it for me as well
I have this same issue with mine and will be trying this when i get some time. It's very random and very annoying.
have had this happen on 2 phones, finally on my 3rd replacement last week and it has been good so far....
This keeps happening to my phone, only most of the time it's the search button. Low-signal areas mostly, connecting to wifi stops it completely. I think it may have to do with using non-samsung chargers/cables.
Mine alternates form the menu button to the search button. Both equally annoying... I must have some special dirt in my phone
bryank930 said:
This keeps happening to my phone, only most of the time it's the search button. Low-signal areas mostly, connecting to wifi stops it completely. I think it may have to do with using non-samsung chargers/cables.
Click to expand...
Click to collapse
I notice it more in low-light situations than I do in low-signal situations. When I'm connected to WiFi, I don't see any lessening of the phantom menu button.
U guys could also try the second part which is to boot up without touch button connected then when booted connect it back via flex cable on the bottom... good luck
BTW opening ur phone isn't so bad no void stickers and after screws are just clips
Sent from my SPH-D710 using XDA
Damn guys I thought I was alone with this problem! I swear, I don't care how great the S3 is. If it has the same behavior its getting returned immediately. My GNex doesn't though so that's a good sign. I wonder if we could add menu buttons to the screen and disable soft keys and maybe it would get rid of this behavior. I have to see if a dev can make that happen
Sent from my SPH-D710 using Xparent ICS Tapatalk 2
Had this issue but only on some ics leaks never on gb
Sent from my SPH-D710 using XDA
Well, I'm gonna have to edit my comment from earlier in the thread. After about breaking mine in half and throwing it out the window yesterday, I decided to try taking it apart and looking around. I didn't see any dust, but once I reassembled it, the problem has not returned. It usually does it immediately when it reboots and continues until it has acquired a signal. I've tried my best to get it to go crazy and so far so good. Those having the problem may want to give it a try and see if it helps.
My brother in law who is rooted on Blue Kuban, My Sister in law who is completely stock EL29 and my self also rooted on Blue Kuban all experince this problem. we all have launch day phones. def seems to happen more for us in low signal areas. so annoying. for those that took the phone apart is there any chance of dust getting in and being seen or is it no big deal?
thanks
Related
I've been having this issue for a few weeks now and it's only seemingly getting worse. HOWEVER.. I think I have an idea of what may be going on.
Can a bad USB cable cause this issue? Maybe some kind of static electricity build up or something. If anyone else out there has this issue can you weigh in? Are you using any damaged or 3rd party cables? My problems started around teh time i orderd a (samsung) micro usb cable for use in my car with a cig lighter power converter thingy that has a usb port on it.
to test I wiped the battery stats in CWM and it actually seemed to help.. until last night when I used the new cable in the car again and it went haywire. I wiped the battery again and ill avoid using the new cable to see if it helps any..
I happened to catch it on video last night so I'll post a link up later. I'd like to get to the bottom of this since sprint wants to charge me to replace the device -___- .
I dont see anything in there about what the actual random "problem" is. only problem I have with my menu button is that my "phone" icon is right above it and with my case on the phone it makes it harder for my fat thumb to just hit menu and I sometimes launch the dialer...
so uhhh.. what's the "problem?"
The menu key will randomly activate without me actually touching the screen. Like I said, I have it on video and I'll post it as soon as I get home so everyone can share thoughts on it.
it's exactly what it sounds like. I'll be using the device, sometimes just reading and sometimes not even holding the device at all (as demonstrated in the vid) and the menu key will activate rapidly and very randomly.
http://www.youtube.com/watch?v=0gP2Ju8Xvyo&feature=youtube_gdata_player
Here's the video as promised. Taken last night. It happened today as well even after flashing the lastest stock ek13.
Sent from my Xoom using xda premium
bumpity bump bump
Well, the Video is down. Id like to see if its the same problem as I have.
I believe It may be. Its quite annoying. The Menu Button just activates. I always assume that its just Oily or dirty, something is making it do it. But even after a wipe it does it and Only with the Menu Key. Not Home, Back, or Search. I also use the Matte Black back TPU case, no difference on or off. Cant find a Rhyme or reason.
Edit:
For the record, im also on FC24.
haven't seen the video but I noticed during LOS testing when the phone came out that I got random menu pop ups in low signal areas.
Sent from my SPH-D710 using xda premium
Amusing, it did it when I hit "post reply".
I get it off and on, be damned if I can figure out how to replicate. Just does it.
I was starting to think it was my screen protector, since it started around that time. Happens plugged in and unplugged. Can go days without, then it just happens. I do know it only started for me when I flashed ICS.
Have you tried reflashing and seeing if the problem still exists. Last week my phone was randomly doing stuff like that. I did a full wipe and reflashed and everything has been fine since.
I've flashed several ROMs and have had it.
I can say I have had it only on ICS, some more than others. Never tracked it closely, but have had it on the homescreen, browser. Only 2 times since Fd02.
Wish I knew how to make it happen. I will say signal/battery levels have no effect.
its likely there's a short or something. I would take it into sprint. There's no reason not to. If they can't fix it you'll get a new phone.
Sent from my SPH-D710 using Tapatalk 2 Beta-5
Here's what's worked for me on ALL Android phones that have had this problem, go to your custom recovery, and clear cache and dalvik cache and reboot... Your phone will take a few minutes to boot...
Sent from my Epic Touch running Blazer Rom via xda premium
I just got a refurb because of a blue led of death and mine is doing this as well. I've tried ICS roms, stock EL29, and even did a complete factory reset after flashing back to stock EL29 to no avail. It mainly occurs while I'm on a call or texting. It's driving me nuts and if it continues it's going back to Sprint.
I have been testing a theory relates to this.
Last night it was pretty bad, so I turned the setting for the hard buttons lights to "always off".
Hasn't happened since.
Only reason I tried this is that I noticed they came on right before the menu went nuts.
As I've said before, I don't think mine is a short since I NEVER had this occur when on gingerbread. Others may be, but I'm nearly certain mine is not.
If anyone else can try this to see if it does help, would be nice to see.
jfcooley said:
I have been testing a theory relates to this.
Last night it was pretty bad, so I turned the setting for the hard buttons lights to "always off".
Hasn't happened since.
Only reason I tried this is that I noticed they came on right before the menu went nuts.
As I've said before, I don't think mine is a short since I NEVER had this occur when on gingerbread. Others may be, but I'm nearly certain mine is not.
If anyone else can try this to see if it does help, would be nice to see.
Click to expand...
Click to collapse
I'll give that a shot, thanks!
Sent from my SPH-D710 using xda premium
Good idea. I'll try the always on setting and see if that helps as well, that way we'll cover both ways.
Doesn't work. Had it come back k last night.
Not sure what to try.
Mine did it a few times yesterday and I noticed when it did either the gps was trying to connect or it was trying to connect to wifi or 3g. Maybe a coincidence or not, who knows, but it's something else to look at.
My phone did the same thing, it isn't the USB cable nor the screen protector. Its a bug when signal drops below a certain level. However, I believe its a touchwiz issue as I have yet to have it happen on any AOSP rom, input anyone?
Sent from my SPH-D710 using XDA
My menu button "presses" itself. Regardless of what app I'm in or if I'm on the home screen or even if the phone isn't being touched, the menu constantly pops up. I was able to take it I and get a replacement but the replacement is doing the same. I recently rooted to Calkulin's ICS 1.0 and am still experiencing the same problem. Any suggestions?
Same problem, its a hardware bug in some Samsung phones. Strangly , it happens much or often in low signal areas. Does it happen to u in low signal areas?
I caught mine doing the same thing on video a few months back. Sprint exchanged mine but I did more snooping around after and found a post where someone suggested that the USB port may be the culprit and offered an easy fix. Clear any dust and use a toothpick or something to lift the USB notch thingy VERY slightly. Use at your own risk.
Sent from my SPH-D710 using xda premium
btate0121 said:
I caught mine doing the same thing on video a few months back. Sprint exchanged mine but I did more snooping around after and found a post where someone suggested that the USB port may be the culprit and offered an easy fix. Clear any dust and use a toothpick or something to lift the USB notch thingy VERY slightly. Use at your own risk.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Any way you can link to said post?
Epic-ly tapped from my Galaxy SII
Actually, it does happen more in low signal was which is nearly everywhere I go these days. Anyway to help the low signal issue by flashing a kernel? This is my second phone with this problem.
sprint replaced mine, before that i had taken it in and a lil cleaning did the trick for a while... some say its the low signal areas but idk what it actually is
A few weeks ago in las Vegas I noticed that my phones screen was not turning on after being out in the heat.
I rebooted etc etc but the real problem was just that the phone itself was awake and running, but pressing the power button would light up the capacitive buttons but no screen.
I could even swipe to open the phone and feel the vibration of it opening, answer calls by guessing and swiping etc.
The phone would be fine after it cooled down.
Now I'm back in a normal weather city and it's still happening.
Even just being in my pocket... It needs to be cooled down a little or no screen.
Doesn't seem like it matters but;
Cm7
No custom kernels at least not that I ever Installed
I only did the agps fix in terms of mods.
I guess I'm screwed since I'm over the year warranty. Any ideas?
Sent from my Incredible 2 using xda app-developers app
I should point out that in use the extended battery.
Sent from my Incredible 2 using xda app-developers app
Would really like some advice here. Moving to a new device is not ideal but if this is hardware what choice would I have as I'm out of warranty...
Sent from my Incredible 2 using xda app-developers app
Try flashing a different ROM, see if it happens in the bootloader or recovery... I'm thinking hardware issue, if those don't fix it then it definitely is.
prototype7 said:
Try flashing a different ROM, see if it happens in the bootloader or recovery... I'm thinking hardware issue, if those don't fix it then it definitely is.
Click to expand...
Click to collapse
thanks, i will try it.
I had the kang versiion of CM9 but it was a giant fail on my device. Maybe because I did not flash a new kernel, but regardless it just did not work well.
I may try and go stock, just to see what happens, and if I can stomach sense anymore.
Hardware issue!
I had this happen to a different phone of mine. The heat actually started to make the glue holding the screen and connectors in melt away, so the screen kept going in and out. The screen and touch digitilizer are different. You may still feel feedback but the screen just isnt powering on! Try opening your phone and looking inside to see if the connections are still nice and tight. Usually its like a ribbon cable sort of thing holding everything in place.
geekcentercreations said:
I had this happen to a different phone of mine. The heat actually started to make the glue holding the screen and connectors in melt away, so the screen kept going in and out. The screen and touch digitilizer are different. You may still feel feedback but the screen just isnt powering on! Try opening your phone and looking inside to see if the connections are still nice and tight. Usually its like a ribbon cable sort of thing holding everything in place.
Click to expand...
Click to collapse
Awesome! I installed paranoid android and aside from a few errors its been slightly better.
I think though that I will get a service manual somewhere online and take it apart and try and clean it out.
Most electronics I've owned in las Vegas have had overheating issues so I am not surpised this happened to the phone as well
Sent from my Incredible 2 using xda app-developers app
So, my phone just rebooted out of the blue and the power button no longer works. sometimes it will get the power menu to come up, and then the phone will reboot if it is pressed again. I am running a VENUM hybrid ROM. I would not even know how to attempt a factory restore without an operable power button... anyone have any tips? I don't think Sprint would even fix this as I bought it from another Sprint customer
Dioscorus said:
So, my phone just rebooted out of the blue and the power button no longer works. sometimes it will get the power menu to come up, and then the phone will reboot if it is pressed again. I am running a VENUM hybrid ROM. I would not even know how to attempt a factory restore without an operable power button... anyone have any tips? I don't think Sprint would even fix this as I bought it from another Sprint customer
Click to expand...
Click to collapse
You sure its not a battery issue?
Sent from my SPH-D710 using xda app-developers app
the battery moisture indicator is pink. i just cracked open the phone and I only see one indicator towards the bottom of the phone near the USB port, which is a fresh dry white. Don't think any moisture could have reached inside for whatever reason (not that it was wet recently...)
are there any others?
is there any way to power up the phone without the battery and test?
Mine does the same, it's started two months ago. It's gotten to the point where the phone reboots itself literally fifteen times a day. Very frustrating
Swyped from a Galaxy S2 on CM10
I guess I have the magic touch or some ****... just put her back together and it works like a charm I will be getting an extended battery I think. This battery is worn out and doesn't hold a strong charge.
I'm sorry to hear that multi, it's a true pain in the ass. I was just in touch with a Sprint rep and they said something about a $35 repair option?
MultiLockOn said:
Mine does the same, it's started two months ago. It's gotten to the point where the phone reboots itself literally fifteen times a day. Very frustrating
Swyped from a Galaxy S2 on CM10
Click to expand...
Click to collapse
My phone started doing that since yesterday.This is the second time it's happened.I'm thinking the power is stuck,cause when i try to turn off the phone.It always restarts itself.It's killing my battery.
This has been happening to me as well. It usually happens after chrome freezes on me tho. It did it for the first time not on a chrome page today. I think it's just the battery tho, it's been getting worse life lately. I ordered new Anker batteries so if it quits after that I'll keep everyone updated.
Sent from my SPH-D710 using xda app-developers app
Ever drop your phone? Do you use the power button a lot?
Something other than software is causing this to happen. Whether it be water damage, or damage from dropping.
Sent from my CM7 E4GT using xda premium
VeNuM Hybrid??? Wow thats an old ROM. Very loyal:thumbup:
Sent from my SPH-D710 using Tapatalk 2
yea, I actually dropped it earlier today. it seems to be working alright for now...
dirk, not that loyal, just WAY too lazy to bother upgrading it and I like the interface ps awesome sig
Mattix724 said:
Ever drop your phone? Do you use the power button a lot?
Something other than software is causing this to happen. Whether it be water damage, or damage from dropping.
Sent from my CM7 E4GT using xda premium
Click to expand...
Click to collapse
I think it's we use our phone alot.Cause i have 3 different batteries and it still happens.Also i can't receive any texts anymore.I have to use google voice to get them.
Dioscorus said:
yea, I actually dropped it earlier today. it seems to be working alright for now...
dirk, not that loyal, just WAY too lazy to bother upgrading it and I like the interface ps awesome sig
Click to expand...
Click to collapse
Yeah I remember that ROM I was so pissed when development was dropped but hey it made room for more awesome ROMs. Thanks I like my SIG too
Sent from my SPH-D710 using Tapatalk 2
TLDR: was walking with my plate watching youtube like one does and then the phone fell. the screen was still on when it fell then i just picked it up, locked the screen and put it in my pocket. i take it out and BAM it doesnt work anymore. Screen is black but the back and menu button still glow.
Took out battery and put it back and nothing happened. any ideas?
I cracked my screen one night... still worked but the next day I woke up and all of a sudden the screen is black (back and menu buttons still lit up)... actually have heard quite a few owners report this issue when dropped... probably a loosened cable or some sort of manufacture issue that happens when the phone lands a certain way after being dropped... sorry bud...
Sent from my SGH-T889 using xda app-developers app
PhxDroid86 said:
I cracked my screen one night... still worked but the next day I woke up and all of a sudden the screen is black (back and menu buttons still lit up)... actually have heard quite a few owners report this issue when dropped... probably a loosened cable or some sort of manufacture issue that happens when the phone lands a certain way after being dropped... sorry bud...
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
damn i knew it had to be an internal issue. well im going to stop by a samsung repair/service center i saw going back and forward from my house and see what they can do.
EDIT: well it sucks but i may have broke the lower half of the touchscreen and it seems like the lcd is completely dead even though the phone is pretty much fully functional. well time to get a replacement