I'll start by saying I don't have a whole lot of specifics on the issue as this isn't currently my phone. I'm looking to buy one and the seller said that one morning the phone would sporadically not respond to touch and by the end of the day wouldn't respond at all. She said that sometimes if she repeatedly locks and unlocks the phone it will work for a short time before becoming unresponsive again. She says there has been no water damage and she hasn't done any sort of software updates recently. She did say that a couple weeks before the issue started that it fell off her night stand but didn't seem to effect it at the time.
My question is has anyone run into this issue before? If so is it a software issue that could be remedied by doing a full wipe back to stock software? Or is it a hardware issue such as a bad digitizer or maybe something as simple as the digitizer cable coming loose?
I did some googling and the only thing I found about this issue was a result of flashing the wrong ROM to the s3. Any help would be appreciated.
Sent from my SGH-I897 using xda app-developers app
m1batt1 said:
I'll start by saying I don't have a whole lot of specifics on the issue as this isn't currently my phone. I'm looking to buy one and the seller said that one morning the phone would sporadically not respond to touch and by the end of the day wouldn't respond at all. She said that sometimes if she repeatedly locks and unlocks the phone it will work for a short time before becoming unresponsive again. She says there has been no water damage and she hasn't done any sort of software updates recently. She did say that a couple weeks before the issue started that it fell off her night stand but didn't seem to effect it at the time.
My question is has anyone run into this issue before? If so is it a software issue that could be remedied by doing a full wipe back to stock software? Or is it a hardware issue such as a bad digitizer or maybe something as simple as the digitizer cable coming loose?
I did some googling and the only thing I found about this issue was a result of flashing the wrong ROM to the s3. Any help would be appreciated.
Sent from my SGH-I897 using xda app-developers app
Click to expand...
Click to collapse
Try doing a factory reset see what happens.
Sent From My Galaxy S 4 SAMSUNG-SGH-I337 Running On New Deadly Venom v8.0.0
Venom0642 said:
Try doing a factory reset see what happens.
Sent From My Galaxy S 4 SAMSUNG-SGH-I337 Running On New Deadly Venom v8.0.0
Click to expand...
Click to collapse
She says she managed a factory reset before the screen completely quit responding. But I don't know if she just cleared her data or did a full reset
Sent from my SGH-I897 using xda app-developers app
This happened to me once. I fixed it by factory resetting and reflash the ROM.
Looks like it'll be an easy fix(fingers crossed). I'll update after I purchase.
Sent from my SGH-I897 using xda app-developers app
Well it appears to be hardware... I tried doing a wipe/reset in recovery and after that didn't help I flashed back to stock using odin. Still nothing so it looks like I'll be replacing the screen.
m1batt1 said:
Well it appears to be hardware... I tried doing a wipe/reset in recovery and after that didn't help I flashed back to stock using odin. Still nothing so it looks like I'll be replacing the screen.
Click to expand...
Click to collapse
I was going to say it sounds like the digitizer controller died/was bricked by a wrong rom.
m1batt1 said:
Well it appears to be hardware... I tried doing a wipe/reset in recovery and after that didn't help I flashed back to stock using odin. Still nothing so it looks like I'll be replacing the screen.
Click to expand...
Click to collapse
Try seeing if the ribbon cable is loose? Very possible, and would save you quite a bit of money , also, nice to see you on the S3 forums :highfive:!
x0ne215 said:
Try seeing if the ribbon cable is loose? Very possible, and would save you quite a bit of money , also, nice to see you on the S3 forums :highfive:!
Click to expand...
Click to collapse
Forgot to mention it but I pulled the back off and checked the ribbon cable. Removed and reseated it as well as made sure it wasn't corroded. Still a no go but on the bright side I found a nicely priced "blemished" screen on eBay so in a couple weeks I should be rocking the s3! And I'm glad to be in these forums. Looks like I'm going to have more options than I can handle.
Sent from my SGH-I897 using xda app-developers app
m1batt1 said:
Forgot to mention it but I pulled the back off and checked the ribbon cable. Removed and reseated it as well as made sure it wasn't corroded. Still a no go but on the bright side I found a nicely priced "blemished" screen on eBay so in a couple weeks I should be rocking the s3! And I'm glad to be in these forums. Looks like I'm going to have more options than I can handle.
Sent from my SGH-I897 using xda app-developers app
Click to expand...
Click to collapse
If blemished means lightly scuffed just use some glass cleaner on it in a small coat, buddy of mine did that with his iPhone looked brand new.
& yep lol, soo many choices for ROMs and kernels for this phone, gotta love it :good:
So I got bored and disassembled and cleaned the connections on the board as well as the connections on the back of the screen. After reassembling it I get response from the touch screen again although its as though there's a phantom finger making random movements on the screen.
http://www.youtube.com/watch?v=CiulrZHsDuc&feature=youtu.be
Sent from my SGH-I897 using xda app-developers app
Looks like you've got ghosts
Making the iPhone jealous one user at a time.
So I guess it was just a bad digitizer. Just got my new one and got it swapped out and I'm good as new! Though if anyone else is looking to replace a screen and aren't too brave when it comes to taking a phone apart I would suggest getting a screen that has the frame already attached to it. Removing the screen from the frame and reattaching is a bit tricky.
Related
Hey Everyone,
My LCD screen seems to not be displaying colors as well as it should, almost as if it isn't displaying all the colors that it is in fact capable of...
I had some prior problems with my phone, including a non-functional power button, a digitizer with some unresponsive blind spots along the left and right side of the screen, and a very faint/low volume through the in-call speaker.
I had been planning to go inside my phone using the teardown/repair guide, and actually ended up stripping my phone down to the LCD panel.
The good news is I have fixed all the problems that I had set out to fix while doing the teardown.
HOWEVER, my screen is now a weird teal/blue color. For example, when I equip the standard HTC skin (the one with the nice colorful bubble background) Instead of the notification bar/button being a solid steel gray, they seem to have striping pattern with some dull colors of gray but with this teal coloration.
I was wondering if it is more likely something to do with the pcb/lcd getting slightly damaged when I did the teardown, or is it possible it is something to do with a setting on my phone? (the boot screen did load up once, when I was doing the teardown and checking if my phone still worked, I chose reboot as the option)
HELP!
Well more then likely it is the conectors I've seen it to many times when people dicide to take apart phones id say take it all apart and make sure your cabbles are plugged in nice and and firm report back and tell me. Also make sure you havnt nicked anythng on the pcb boards (traces or anything) no nicked cords ect
Sent from my HTC Vision using XDA App
Same thing happening with mine, it's a week old and I've never taken it apart.
Only thing i can think of that happened that makes sense is a damaged pcb flex cable, thats it.but the weird thing is i fixed everything else. Its annoying cause videos look wack and taking photos is also messed. Ill probably go back into my phone and see what i can do, ive opened it like 8 times so wont be too hard.
)
Sent from my HTC Vision using XDA App
me too
Just wonderening if anyone found a solution to this problem as I am experiencing the same thing. I have never taken my phone apart. I have my own post called display color problems. Please help! This is absolutely obnoxious!
I sent mine back to Bell for repair. Took 2 weeks, don't know what they did but it works great now.
Was that an expensive repair? Wish I knew what the problem was so I could try to fix it myself.
Sent from my HTC Vision using XDA App
bglidd414 said:
Was that an expensive repair? Wish I knew what the problem was so I could try to fix it myself.
Click to expand...
Click to collapse
Actually it was covered under warranty so cost me nothing.
Well thanks anyway.
Sent from my HTC Vision using XDA App
Is your phone not under warranty? If it's because you rooted it, you can relock the phone with gfree and restore the BellMobility RUU...
Yeah I guess I could but I really can't go two weeks with no phone. That's the main problem.
Sent from my HTC Vision using XDA App
Figured I'd give this thread a bump. Really just hoping that someone out there has some experience with this problem. I've searched the net high and low to no avail. I don't want to waste money on unnecessary parts if I just need one. Presently, I plan on replacing my LCD. If anyone has any other suggestions, I'd love to hear them...
Sent from my HTC Vision using XDA App
This happened to me before i first opened up my phone. I wouldn't replace the LCD because i cracked mine, and had to replace it and it still does it. Just try and get a replacement phone from your carrier or the store from which you bought it while they fix it. Easiest option.
A few weeks ago in las Vegas I noticed that my phones screen was not turning on after being out in the heat.
I rebooted etc etc but the real problem was just that the phone itself was awake and running, but pressing the power button would light up the capacitive buttons but no screen.
I could even swipe to open the phone and feel the vibration of it opening, answer calls by guessing and swiping etc.
The phone would be fine after it cooled down.
Now I'm back in a normal weather city and it's still happening.
Even just being in my pocket... It needs to be cooled down a little or no screen.
Doesn't seem like it matters but;
Cm7
No custom kernels at least not that I ever Installed
I only did the agps fix in terms of mods.
I guess I'm screwed since I'm over the year warranty. Any ideas?
Sent from my Incredible 2 using xda app-developers app
I should point out that in use the extended battery.
Sent from my Incredible 2 using xda app-developers app
Would really like some advice here. Moving to a new device is not ideal but if this is hardware what choice would I have as I'm out of warranty...
Sent from my Incredible 2 using xda app-developers app
Try flashing a different ROM, see if it happens in the bootloader or recovery... I'm thinking hardware issue, if those don't fix it then it definitely is.
prototype7 said:
Try flashing a different ROM, see if it happens in the bootloader or recovery... I'm thinking hardware issue, if those don't fix it then it definitely is.
Click to expand...
Click to collapse
thanks, i will try it.
I had the kang versiion of CM9 but it was a giant fail on my device. Maybe because I did not flash a new kernel, but regardless it just did not work well.
I may try and go stock, just to see what happens, and if I can stomach sense anymore.
Hardware issue!
I had this happen to a different phone of mine. The heat actually started to make the glue holding the screen and connectors in melt away, so the screen kept going in and out. The screen and touch digitilizer are different. You may still feel feedback but the screen just isnt powering on! Try opening your phone and looking inside to see if the connections are still nice and tight. Usually its like a ribbon cable sort of thing holding everything in place.
geekcentercreations said:
I had this happen to a different phone of mine. The heat actually started to make the glue holding the screen and connectors in melt away, so the screen kept going in and out. The screen and touch digitilizer are different. You may still feel feedback but the screen just isnt powering on! Try opening your phone and looking inside to see if the connections are still nice and tight. Usually its like a ribbon cable sort of thing holding everything in place.
Click to expand...
Click to collapse
Awesome! I installed paranoid android and aside from a few errors its been slightly better.
I think though that I will get a service manual somewhere online and take it apart and try and clean it out.
Most electronics I've owned in las Vegas have had overheating issues so I am not surpised this happened to the phone as well
Sent from my Incredible 2 using xda app-developers app
So, my phone just rebooted out of the blue and the power button no longer works. sometimes it will get the power menu to come up, and then the phone will reboot if it is pressed again. I am running a VENUM hybrid ROM. I would not even know how to attempt a factory restore without an operable power button... anyone have any tips? I don't think Sprint would even fix this as I bought it from another Sprint customer
Dioscorus said:
So, my phone just rebooted out of the blue and the power button no longer works. sometimes it will get the power menu to come up, and then the phone will reboot if it is pressed again. I am running a VENUM hybrid ROM. I would not even know how to attempt a factory restore without an operable power button... anyone have any tips? I don't think Sprint would even fix this as I bought it from another Sprint customer
Click to expand...
Click to collapse
You sure its not a battery issue?
Sent from my SPH-D710 using xda app-developers app
the battery moisture indicator is pink. i just cracked open the phone and I only see one indicator towards the bottom of the phone near the USB port, which is a fresh dry white. Don't think any moisture could have reached inside for whatever reason (not that it was wet recently...)
are there any others?
is there any way to power up the phone without the battery and test?
Mine does the same, it's started two months ago. It's gotten to the point where the phone reboots itself literally fifteen times a day. Very frustrating
Swyped from a Galaxy S2 on CM10
I guess I have the magic touch or some ****... just put her back together and it works like a charm I will be getting an extended battery I think. This battery is worn out and doesn't hold a strong charge.
I'm sorry to hear that multi, it's a true pain in the ass. I was just in touch with a Sprint rep and they said something about a $35 repair option?
MultiLockOn said:
Mine does the same, it's started two months ago. It's gotten to the point where the phone reboots itself literally fifteen times a day. Very frustrating
Swyped from a Galaxy S2 on CM10
Click to expand...
Click to collapse
My phone started doing that since yesterday.This is the second time it's happened.I'm thinking the power is stuck,cause when i try to turn off the phone.It always restarts itself.It's killing my battery.
This has been happening to me as well. It usually happens after chrome freezes on me tho. It did it for the first time not on a chrome page today. I think it's just the battery tho, it's been getting worse life lately. I ordered new Anker batteries so if it quits after that I'll keep everyone updated.
Sent from my SPH-D710 using xda app-developers app
Ever drop your phone? Do you use the power button a lot?
Something other than software is causing this to happen. Whether it be water damage, or damage from dropping.
Sent from my CM7 E4GT using xda premium
VeNuM Hybrid??? Wow thats an old ROM. Very loyal:thumbup:
Sent from my SPH-D710 using Tapatalk 2
yea, I actually dropped it earlier today. it seems to be working alright for now...
dirk, not that loyal, just WAY too lazy to bother upgrading it and I like the interface ps awesome sig
Mattix724 said:
Ever drop your phone? Do you use the power button a lot?
Something other than software is causing this to happen. Whether it be water damage, or damage from dropping.
Sent from my CM7 E4GT using xda premium
Click to expand...
Click to collapse
I think it's we use our phone alot.Cause i have 3 different batteries and it still happens.Also i can't receive any texts anymore.I have to use google voice to get them.
Dioscorus said:
yea, I actually dropped it earlier today. it seems to be working alright for now...
dirk, not that loyal, just WAY too lazy to bother upgrading it and I like the interface ps awesome sig
Click to expand...
Click to collapse
Yeah I remember that ROM I was so pissed when development was dropped but hey it made room for more awesome ROMs. Thanks I like my SIG too
Sent from my SPH-D710 using Tapatalk 2
Hi I have a note 2 and replaced the screen completely before that the phone was working perfectly. I assembled everything back checked that everything was connected putted the battery tried to turned on and nothing. I also connected to the charger and still nothing no charging doesn't boot up. What could be happening here I double checked everything and nothing is missing if anyone could help me I'll appreciate it
Random guess, but like a computer you could have had static electricity and not grounded prior to working and fried your motherboard
Sent from my SGH-T889 using xda app-developers app
man this is scary as I broke my screen on july 4th and is waiting for my replacement screen to arrive. I'm going to try to replace the screen myself. Maybe you broke a wire or something while you were detaching the screen from the digitizer.
Now i'm nervous about doing the screen replacement myself...oh wells, gotta save some money...lol
I think I know why it doesn't work is because I'm trying to use the n7100 screen on my sgh-t889 this version of t-mobile uses the n7105 screen and I bought the wrong one. That's why it won't work
Deleted
I'm talking about the lcd display
elcompi87 said:
Hi I have a note 2 and replaced the screen completely before that the phone was working perfectly. I assembled everything back checked that everything was connected putted the battery tried to turned on and nothing. I also connected to the charger and still nothing no charging doesn't boot up. What could be happening here I double checked everything and nothing is missing if anyone could help me I'll appreciate it
Click to expand...
Click to collapse
Well, I hate to point out the obvious, but apparently that is not the case.
Did you wear some type of non-conductive gloves when you were doing this? handling circuitry with bare hands is a big no no. It is very possible that you ruined the device simply by touching it.
Here is what I would do (not anything but troubleshooting to pin point a possible problem really):
Warranty the thing.
Good luck.
elcompi87 said:
I think I know why it doesn't work is because I'm trying to use the n7100 screen on my sgh-t889 this version of t-mobile uses the n7105 screen and I bought the wrong one. That's why it won't work
Click to expand...
Click to collapse
I replaced my wife's phone with the n7100 and its working. Slowly try to back track everything and make sure everything is plugged and not broken. Was ut workibg before you replace it.
Sent from my SGH-T889 using xda app-developers app
e46tuning said:
I replaced my wife's phone with the n7100 and its working. Slowly try to back track everything and make sure everything is plugged and not broken. Was ut workibg before you replace it.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
and it receives 4G? I don't know if that has to do something with the signal but it says in the back 3g so I wanna be sure
Admiral Sir Manley Power said:
Well, I hate to point out the obvious, but apparently that is not the case.
Did you wear some type of non-conductive gloves when you were doing this? handling circuitry with bare hands is a big no no. It is very possible that you ruined the device simply by touching it.
Here is what I would do (not anything but troubleshooting to pin point a possible problem really):
Warranty the thing.
Good luck.
Click to expand...
Click to collapse
Agreed. .. except the warranty part. Samsung wore their gloves when building. It was the op that didn't.
Sent from my SGH-T889 using xda app-developers app
Well here are my results the motherboard is not defective because I switched to another note 2 from tmobile and booted perfectly . I'm starting to think that the lcd display is defective
elcompi87 said:
and it receives 4G? I don't know if that has to do something with the signal but it says in the back 3g so I wanna be sure
Click to expand...
Click to collapse
Yea it has 4g although its on lte
Sent from my SGH-T889 using xda app-developers app
maybe a defective part..
How do you know the replacement screen is not bad itself..
have you tried connecting it to the computer and getting into download mode or seeing if the phone is ACTUALLY Working..Also a bad or cheap lcd could have shorted something out if you are sure you did not do so replacing it..
Sorry for your luck but it sounds like you need another note 2 phone for some testing. or RMA THE LCD and try another .
Good LUCK
GT-N5110 wifi version. Ive had this device for 10 days. Out the box it was running 4.1.2 and seemed work great other than the occasional 3-5 seconds when screen would become unresponsive during normal use. After using it for a few days I decided to go ahead and update to 4.2.2 thinking maybe it would fix the screen issue. It did fix that issue but now im having another problem. After the device sits dormant for awhile the screen doesnt respond to touch but still works fine with the s pen. Ill turn it on after sitting all night and after swiping to unlock the screen it becomes unresponsive. I usually have to lock/unlock the screen several times before it will start responding. After it starts working I can be on it for hours with no more problems. But if I lock the screen an set it down for awhile when I go to use it again it does the samething. It seems like it has to warm up. I tried doing factory data reset but that didnt help. It is rooted also but the only thing ive done so far is get rid of some bloatware.(i didnt root it untill after the problem started). Anyone have any advice?
Do you have your note in a cover , and if so does it have a magnet.
Sent from my GT-N5110 using xda app-developers app
That does sound rather crazy, the unresponsiveness is out of the ordinary... did you try turning off a lot of the extra features built in by Samsung? another thing you could do is download Clean Master from the play store and take a look at your Ram use-age and clean out some cache files with it, this might help with the lag. The touch response could be hindered due to a case or screen protector... other than that the only thing i could think is if there was physical damage done to it before that could cause the touch screen to act that way.
Ummmm... I would have taken it back to the store and asked for a replacement.
That is not normal at all. even with the device's settings left alone, there should not be any issues with responses with touch.
Note... The pen feature is totally separate from touch. The screen has two different features, one being a digitizer for the pen function the other for touch. It is possible that during assembly that the connection for the touch screen is faulty, as a bad solder joint during wave process could make the connection heat related. As the device cools, the contacts contract causing a fault with touch operation. When heated up from normal use, expansion forces contact between connector and board for normal operation to function with touchscreen.
livis n fur said:
Do you have your note in a cover , and if so does it have a magnet.
Sent from my GT-N5110 using xda app-developers app
Click to expand...
Click to collapse
Using another case without magnets fixed the problem for me
Sent from my HTCONE using Tapatalk
FrozenRiff said:
Using another case without magnets fixed the problem for me
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
The problem was my samsung book cover! Can't believe samsung would make a cover that causes these kinds of issues. Glad I only paid 7 bucks on ebay instead of 50 at best buy. Thanks guys for the comments!
TwanMan87 said:
The problem was my samsung book cover! Can't believe samsung would make a cover that causes these kinds of issues. Glad I only paid 7 bucks on ebay instead of 50 at best buy. Thanks guys for the comments!
Click to expand...
Click to collapse
Thanks for the FYI. I was using the moko whatever with a keyboard and I got the freezes all the time. I was thinking about the official Samsung one but if that gives you problems then forget it. I almost sold this thing on eBay cause I couldn't take the freezes anymore. Now I use a tpu case with it and couldn't be happier
Sent from my GT-N5110 using Tapatalk