ERROR 16 through Virgin Mobile - Samsung Epic 4G Touch

I have been using an epic 4g which I flashed to VM a few months ago. Being naive I was using the standard VM prl. I had been running cm7, but recently flashed to cm9 on my epic 4g. A few days ago due to the crappy VM bandwidth I decided to try the latest sprint prl. It worked great. I recently acquired an epic 4g touch and flashed it over yesterday. After flashing I tried to test the phone, made a phone call, and got an error 16. The E4GT is rooted but does not have a rom. I thought maybe it had something to do the PRL I flashed. So I flashed another prl and this still gave me the error 16. The odd thing is that when I called out from my original donor phone it dialed out. What ended up working is that I waited for the creepy guy on the other end, gave him my info with the "correct" donor phone, then he goes "ok you are good,' the line went silent and it worked again.
Just thought I would share if as many think that rooting your phone causes the error 16, which I don't think that it is.

That usually happens when you have your donor phone and your flashed phone on at the same time. It raises a flag in the system in case someone is trying to steal service, or in this case, just flashing the phone over.

Related

EVO 4G Can't make or receive calls

I've had my handset for a year and 7 days now. Rooted the day I got it, flashed a new rom the second and have been trying new roms almost every 2 months since.
I noticed starting about 4 days ago if someone calls it will ring 2 times then quit. Didn't think much of this because I get a lot of junk calls so I just ignored it. Last night someone called that I wanted to talk to, answered it and the phone hung up. "Call was lost." I tried calling them back, along with 10 other numbers and it'll connect and ring but after 8 to 10 seconds "Call was lost." I have PERFECT signal strength and ALL other features of the phone work including text and internet.
Rebooted, restored to a previous rom, Restored to factory backup. Nothing has fixed it. Attempted to update the PRL, wouldn't. Updated the baseband to current, doesn't make a difference. I have been considering getting a new phone, but the problem is I can't afford to pump out $300 for a new handset without being able to sell mine on craigslist. Can't sell a phone that doesn't work, you know, as a PHONE...
Help???
Current:
PRL: 60677
Baseband: 2.15.00.0808
Rom: Evervolv-Acies-1.1.0b3-Wimacs
System Version 2.3.4
Flash to the latest stock sprint rom, and call sprint. They will probably re-activate your phone, and it should work fine.

They deflashed my flashed BoostMobile EVO4G

Ok so I know I did the ultimate no-no with a flashed phone. BoostMobile tech support tried to update my profile. I know I shouldn't have done this. I called both Sprint and BoostMobile tech support for help. My Sprint EVO 4G, flashed to Boost, was being blocked by my boyfriend's Sprint Airave. This is the 2nd EVO4G I have had flashed to boost. The first one (lost forever!) was flashed for over a year, we had the airave then too with no conflict issues. Lost phone. Bought new one (sprint) had it flashed. Now it tries to use the airave.
Differences:: New phone is rooted with Synergy RLS1. Old one was not rooted and had stock ROM on it.
New issues:: CONSTANT notifications about voice mail update. (never had that before). Attempting any kind of call results in error from Airave. I understand WHY! I just want to Stop the BOOST-SPRINT communication and make calls like I did before.
Anyway, I told them the AIRAVE problem, and told them I had custom ROM, ROOT and FLASHED phone they said "No Problem! We know what to do". they screwed the phone up and then accidentally dropped the call. So here I am after days of searching, reading, contemplating, still without phone service. Booting the phone results in loop of ATTEMPTING HANDS FREE ACTIVATION. and many times while on. Under settings, System Updates if I click on update profile it says.....Previous DM session is working now please try again later.
Will I have to go through the whole flash process again? Since I just did this 3-4 weeks ago there isn't much I need to save on the phone. I have all the versions and settings numbers from the phone but just didn't know which ones to post.
Frustrated, Aggravated and Completely out of touch with the world!!!
I would have never gotten to days. After a few hours of no success, I would have just started over
sprint airave blocks boost signal
HipKat said:
I would have never gotten to days. After a few hours of no success, I would have just started over
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Click to collapse
yes I do appreciate the advice. And in moving forward that is the best choice.
Also in moving forward I am hoping that some of the senior members might have comments as to why the almost identical phone was now being blocked by the sprint Airave and getting the constant Sprint notifications of updated voice mail. Surely there is a way to shield the phone from the airave. Other than calling Sprint (no results) or calling Boost ( wrong results) someone has to have figured out a way to stop this.
Any speculations, suggestions, or comments?
What kind of donor phone did you use to flash the Evo?
9h0s7 said:
What kind of donor phone did you use to flash the Evo?
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Click to collapse
That I do not know. I have not been able to reach the person who flashed the phone. I will ask that when I reach them. btw I have the original boost phone that was associated with my account before I flashed the first time. That was the donor then, I think. And I was thinking that I should re-register that phone before I flash back again with this 2nd phone. Is that thinking a valid thought?
9h0s7 said:
What kind of donor phone did you use to flash the Evo?
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Click to collapse
I found the type of phone. I logged in under my account and it says the current phone is Sanyo SCP-6760 Incognito. I can use the account to change the the phone back to my original handset that I used for years and was the handset I used to fllash to the first EVO I had.
have2flash said:
I found the type of phone. I logged in under my account and it says the current phone is Sanyo SCP-6760 Incognito. I can use the account to change the the phone back to my original handset that I used for years and was the handset I used to fllash to the first EVO I had.
Click to expand...
Click to collapse
Yeah, I was gonna say, anytime you need to know what donor phone was used to flash your phone..just log into your Boost account and click on "Update Handset" this will tell you exactly what phone is on your account aka used as your donor phone. It will almost always be either the Incognito or Rant. ((But anyone thinking of flashing a phone, should never have this problem because you should always have physical possession of the donor used on your account..there is not one single reason why the person flashing your phone would need to hold on to your donor. Period. So always make sure that you ask for , and receive the donor phone used to activate your Sprint phone)))
That being said...Unfortunately, your phone is going to need reflashed again, and you definitely did not need to activate the previous donor on to your Boost account. You just needed to contact the person who flashed your phone and (hopefully) he still has your donor phone and will be able to pull your passwords (profile info ) out of it again and write it to your Sprint phone. (Like you already seem to be aware of) when your profile was reset, that meant that it did not match what was on your flashed Sprint phone. You'll need to (first activate the donor that was on your account before you just switched it to your previous one) and then update the profile (on that donor) and then put it on your Evo and you'll be good as new...OR just reflash your phone all together with the donor that you just activated on the account.
As far as the Voicemail Update issue...I have noticed this being pushed constantly to the Sprint phones also(including my Evo LTE on Boost) , I honestly don't believe there is a way to stop it. It doesn't really bother me anymore it just sits in the notification tray all the time. I imagine that eventually Sprint will stop pushing it to their phones. If I do ever come up with a fix for it though I will be sure to try and look this thread up or pm you with it. Good luck with getting your Evo back online...and word to the wise..never call Boost for anything if you have a flashed phone on your account...First off they will trouble shoot it as if its the donor phone..Second, their standard protocol is to Update the profile, and/or Factory reset the phone, either of which will interrupt the service on your flashed Sprint phone.

[Q] Cannot get data provisions on my old Evo 4G

I upgraded last June to the Samsung Galaxy S2 Epic 4G Touch, and 11 months later, after having it rooted, broken, replaced under Best Buy's Geek Squad Protection, only to have my new refurbished unit ruin a battery and refuse to stay connected to bluetooth, decided to sell it back to them with their buyback program they used to offer (got $280 for a phone I paid $100 for to begin with), and go back to my Evo 4G (I like Sense better than TouchWiz anyway).
The problem is that for whatever reason, my Evo, which worked fine at the time of my upgrade (aside from a cracked screen), will not actually activate. It's running CWM v4.0.1.4, with Android version 2.3.5. I replaced the screen on it, tried to activate it on Sprint's website with as much success as they can give me, however, the phone itself doesn't connect to any sort of satellite. The only way I have any form of connectivity with it is via WiFi. "No big deal, I'll just switch to my girlfriend's old Evo until I can figure out my phone's issue," I thought. Fast forward to getting hers activated, everything works just fine - calls, text, wifi, 3G, 4G, the whole nine yards. Hers is running the same CWM and the same Android as mine, but hers works.
I've tried flashing mine back to a stock ROM (I forget what is on it right now), I've tried updating the PRL a hundred times, but always get an error message about it not being able to complete. I've even tried letting it sit for 24 hours,as several sources on the internet have told me it can take up to 24 hours to provision completely.
The only thing I haven't tried is physically calling Sprint, because they're weird about rooted phones, from what I've found in my research. I've seen claims that Sprint won't do anything with rooted phones, or that they can't tell that they're rooted and still can't figure anything out.
Will Sprint be of any assistance if I call, or will it be wasting my time? I've seen so many people with similar issues which Sprint, for whatever reason, simply cannot figure out. Is there anything beyond calling Sprint I haven't tried yet?
What ROM are you on? Stock, AOSP, what?
If you're on a Sense ROM, just call Sprint & tell them what the problem is. They won't know the phone is rooted unless you tell them it is.
Sent from my EVO using xda premium

help with getting data to work on epic 4g flashed to metro

a couple months ago i had my epic 4g flashed over to metro with data working and everything except pic messaging. then i went for a dry spell with work and had to shut my metro phone off to pay bills. well i went to get it turned back on which worked just fine on the epic but data wont turn back on. the guy that flashed my phone told me that my phone would have to be flashed again, i am not paying another 60 dollars to flash this phone. so anyway can anyone give me a hand in figuring this out? i tried getting my phone on qpst and cdma workshop but for some reason it won't recognize my phone and cdma just tells me phone wont answer. and help would be greatly appreciated.
sarge
sarge1775 said:
a couple months ago i had my epic 4g flashed over to metro with data working and everything except pic messaging. then i went for a dry spell with work and had to shut my metro phone off to pay bills. well i went to get it turned back on which worked just fine on the epic but data wont turn back on. the guy that flashed my phone told me that my phone would have to be flashed again, i am not paying another 60 dollars to flash this phone. so anyway can anyone give me a hand in figuring this out? i tried getting my phone on qpst and cdma workshop but for some reason it won't recognize my phone and cdma just tells me phone wont answer. and help would be greatly appreciated.
sarge
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Just a wild guess, but maybe try updating your Profile. And you can access the "MMS Server URL" setting with ##3282##. You'll need your MSL and get the server setting from MetroPCS.
You'll have to do both of these using the Samsung-based firmware. If you are flashed with a custom ROM then you can try booting into a temporary Samsung FC09 ROM.

[Q] No Service.. anywhere.

So my wifes phone no longer likes to be bothered with phone calls or text messages. Her phone has been running flawlessly since we got it and about a month ago she dropped it and cracked the screen. It was too the point where the touch screen wouldn't respond to anything and we had to have it fixed. She took it to one of those places in the mall and they said they could have it back to us in a week or so. Once she got it back, she has had constant issues with not being able to connect to the Sprint Network (only for phone calls, data and wifi still work fine). She often roams but still with very little signal strength. She tried a factory reset, as per the Sprint Customer Service suggestion, and it did nothing. She had remained Unrooted up until this point and I finally convinced her to come to the dark side. I did the root, installed TWRP, and flashed her with Optimus DE. I got no change. I reflashed her Radio. Still nothing. I am at Wits end on this one and ask for some guidance. It would be much appreciated
(ps. She doesn't have insurance on her phone.)
iam87x said:
So my wifes phone no longer likes to be bothered with phone calls or text messages. Her phone has been running flawlessly since we got it and about a month ago she dropped it and cracked the screen. It was too the point where the touch screen wouldn't respond to anything and we had to have it fixed. She took it to one of those places in the mall and they said they could have it back to us in a week or so. Once she got it back, she has had constant issues with not being able to connect to the Sprint Network (only for phone calls, data and wifi still work fine). She often roams but still with very little signal strength. She tried a factory reset, as per the Sprint Customer Service suggestion, and it did nothing. She had remained Unrooted up until this point and I finally convinced her to come to the dark side. I did the root, installed TWRP, and flashed her with Optimus DE. I got no change. I reflashed her Radio. Still nothing. I am at Wits end on this one and ask for some guidance. It would be much appreciated
(ps. She doesn't have insurance on her phone.)
Click to expand...
Click to collapse
It sounds like the antenna may not have been reconnected upon completion of the screen replacement. At this point though I would attempt a PRL and profile update for the phone. If that still doesn't work I would take it back to the repair shop and request they check the antenna since it was working before the repair.
This ^^^^ And also, Optimus DE can have weaker signal. Try a Stock ish ROM. You can also try going to Settings>About>More>Mobile Networks and check CDMA. It can help too.
Sent from my LG-LS970 using XDA Premium 4 mobile app
Thanks for the suggestions, I will let her know about the antenna issue, that sounds like it possibly could be the case. I tried Stocktimus as well as Optimus DE, I just forgot to mention it. I chose the most basic (closest to Stock option) it had.
Also, I tried the PRL and Profile update and it had no change in signal.
Thanks for the replies.

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