Sticky/Unresponsive Buttons - Are you affected? - Nokia Lumia 900

I personally have the very annoying issue with my L900 where the buttons sometimes "push themselves" then become unresponsive. Does anybody else have this issue? Can it be fixed?

I've never had them push themselves, but they are definitely less responsive than my HD7... At least that's what it seems like until I actually see precisely where my finger/thumb is pressing.. If it's not dead on the center of the "button" then it won't recognize it as a press.. So I don't think it's that they're unresponsive, I just think that on the Lumia 900 they made the area around the buttons less sensitive to prevent accidental key pressing that tons of WP7 users have complained about. Accidentally hitting search when handing your phone to somebody to look at a picture or whatever...
But like I said, mine don't press themselves --- I'd arrange to have your phone serviced...

Have you tried going into Diagnostics and testing your buttons functionality repeatedly to test responsiveness and see where they like to be pressed.
Sent from my Lumia 900 using Board Express Pro

I frequently have the problem where the buttons become unresponsive. Then when you press the back button, it 'sticks' and brings up the multitask screen. I've seen this reported elsewhere on the forum.

I was also having trouble with this. After searching the WPCentral and Nokia Support forums I found that it has to do with the speaker. I didn't believe it at first but you can replicate the problems 90% of the time.
Do this:
Play a game on max volume for about 5 minutes.
Try exiting using the back button or the Windows button. 90% of the time it will "stick."
Now play a game again on max volume, but with headphones.
When you try and exit, it will work 100% of the time.
Also if the buttons are sticking you can plug something (anything) into the headphone jack and they will work again. The rumor is that the speaker interferes with the buttons. Sometimes I have them activate all by themselves, which can be annoying when streaming video. Some people have reported the only option is to take your phone back to the store and get a new one. But the odds of getting a good one are slim.

I almost never play games, and don't listen to music often. And my Back button does occasionally bring up the multi-task view. Probably about 1 in 10 presses. Rather than sticking I attribute it to a timing issue, where the device has a problem discerning between a long/short press. Might have to do with how much work the processor is doing at the time or how much memory is being accessed. Not sure.
Sent from my Lumia 900 using Board Express Pro

Actually, a lot of people have this problem with unresponsive buttons. Nokia is ignoring everyone with this issue.
http://discussions.nokia.com/t5/Nok...mia-900-touch-capacitive-buttons/td-p/1375977

Never had this, even though I play games (but with sound turned off) and listen to music a lot...

nraudigy2 said:
Actually, a lot of people have this problem with unresponsive buttons. Nokia is ignoring everyone with this issue.
http://discussions.nokia.com/t5/Nok...mia-900-touch-capacitive-buttons/td-p/1375977
Click to expand...
Click to collapse
Actually, I don't think Nokia is ignoring anything. They can't afford to. What I do think is this is an intermittent problem, possibly associated with certain 3rd party apps or settings. Once they can pinpoint the issue it will be corrected.
I lived through a disappearing keyboard that Microsoft took more than 3 months to correct and AT&T still has not had the decency to push out the appropriate update (I did a forced update on my Surround in March). That issue drove me nuts, and kept me from typing replies like this one. On a bug scale of 1-10, that was an 8. The occasional Back button glitch, is more like a 2-3. I can live with it till Nokia pins it down.
Sent from my Lumia 900 using Board Express Pro

jimski said:
Actually, I don't think Nokia is ignoring anything. They can't afford to. What I do think is this is an intermittent problem, possibly associated with certain 3rd party apps or settings. Once they can pinpoint the issue it will be corrected.
I lived through a disappearing keyboard that Microsoft took more than 3 months to correct and AT&T still has not had the decency to push out the appropriate update (I did a forced update on my Surround in March). That issue drove me nuts, and kept me from typing replies like this one. On a bug scale of 1-10, that was an 8. The occasional Back button glitch, is more like a 2-3. I can live with it till Nokia pins it down.
Sent from my Lumia 900 using Board Express Pro
Click to expand...
Click to collapse
The Back button "sticking" happens to me every time I send a text message. So for me that is about 15-20 times a day. I don't play many games anymore because the buttons activate themselves too often to enjoy it.
I think Nokia is trying to ignore this problem. If you look on their forums you'll see someone was told, "Our engineers can't replicate the problem." It's something that I can replicate 99% of the time. You hear a lot about the Blue screen at low light but I haven't read one news story about this. Maybe it's time we put pressure on Nokia.

The_Vermonster said:
The Back button "sticking" happens to me every time I send a text message. So for me that is about 15-20 times a day. I don't play many games anymore because the buttons activate themselves too often to enjoy it.
I think Nokia is trying to ignore this problem. If you look on their forums you'll see someone was told, "Our engineers can't replicate the problem." It's something that I can replicate 99% of the time. You hear a lot about the Blue screen at low light but I haven't read one news story about this. Maybe it's time we put pressure on Nokia.
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Click to collapse
It's probably a hardware issue and they don't want to replace those with new phones. Not good for Nokia.

nraudigy2 said:
It's probably a hardware issue and they don't want to replace those with new phones. Not good for Nokia.
Click to expand...
Click to collapse
If you go into the Diagnostics menu, you can test those capacitive buttons 100 times, like I did, and they will perform perfectly. Got the same results when I tested the camera button (yes, another 100 times). Despite that, the capacitive buttons do occasionally register a long press. That's a software glitch.
Sent from my Lumia 900 using Board Express Pro

The_Vermonster said:
The Back button "sticking" happens to me every time I send a text message. So for me that is about 15-20 times a day. I don't play many games anymore because the buttons activate themselves too often to enjoy it.
I think Nokia is trying to ignore this problem. If you look on their forums you'll see someone was told, "Our engineers can't replicate the problem." It's something that I can replicate 99% of the time. You hear a lot about the Blue screen at low light but I haven't read one news story about this. Maybe it's time we put pressure on Nokia.
Click to expand...
Click to collapse
Ok, whatever. So I guess it's a Nokia conspiracy to cover up a bug so they don't have to send out another $100 to everyone. Btw, I do write 10-12 texts per day and have a terrible (WindowsMobile) habit of always backing out of everything, even though in testing I found it has zero effect on battery life. I do not recall ever having the multi-view screen popup or the Back button being unresponsive when exiting the Messaging app. So maybe its a software glitch (capacitive button are software controlled-hence capacitive) on your phone. Have you tried a hard reset? It can work wonders.
Sent from my Lumia 900 using Board Express Pro

same issue here. But it feels like a software issue. i did some experiment and come into conclusion that this wont happen when you playing video on 3rd party apps e.g., Metrotube, Netflix.
Did anyone try this way?
hopfully, Nokia can address the issue soon.
Sent from my Sony Tablet S using xda app-developers app

I went to AT&T to get a replacement because the capacitive buttons don't respond that good during an audio playing through the speaker. I showed the AT&T rep the issue and he called to get me a replacement device. He was using a black Lumia 900. The brand new phone came in. The capacitive buttons always work now. Definitely a hardware issue. Volume buttons work when locked. Camera button works 50% of the time. The Tango update should fix the camera button as it is confirmed by couple people.

What do you mean by "camera button works 50% of the time"? Works where? Do you mean launching the camera when the phone is locked by a long press on the camera button?

efektos said:
What do you mean by "camera button works 50% of the time"? Works where? Do you mean launching the camera when the phone is locked by a long press on the camera button?
Click to expand...
Click to collapse
I have that problem too, but it will only work if I have no apps running and I have the pin disabled.
As far as the "sticking" buttons, I can't say that 3rd party apps are any better. IE and Surfcube 3d were both having the same problem watching videos. Youtube videos seem to play fine but Nokia Trailers never work. All games fail miserably, even simple ones like Minesweeper.

nraudigy2 said:
I went to AT&T to get a replacement because the capacitive buttons don't respond that good during an audio playing through the speaker. I showed the AT&T rep the issue and he called to get me a replacement device. He was using a black Lumia 900. The brand new phone came in. The capacitive buttons always work now. Definitely a hardware issue. Volume buttons work when locked. Camera button works 50% of the time. The Tango update should fix the camera button as it is confirmed by couple people.
Click to expand...
Click to collapse
Ok, so is the new phone running the exact same firmware as the old phone? Did you ever try a hard reset on the old phone, and then not load any apps during the test period?
And the Tango update won't fix anything. The Nokia firmware update, that is supposed to to be attached to the AT&T Mango update, with though.
Sent from my Lumia 900 using Board Express Pro

jimski said:
Ok, so is the new phone running the exact same firmware as the old phone? Did you ever try a hard reset on the old phone, and then not load any apps during the test period?
And the Tango update won't fix anything. The Nokia firmware update, that is supposed to to be attached to the AT&T Mango update, with though.
Sent from my Lumia 900 using Board Express Pro
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Click to collapse
_______________________________________
I meant the Tango update that comes with the firmware update if you flash it using Nokia Care suite. New phone is running the latest firmware from Zune with Mango. Not the latest Tango update yet. I don't really want to wipe my device again. Nokia is ignoring this issue maybe because there is no fix for it.

nraudigy2 said:
_______________________________________
I meant the Tango update that comes with the firmware update if you flash it using Nokia Care suite. New phone is running the latest firmware from Zune with Mango. Not the latest Tango update yet. I don't really want to wipe my device again. Nokia is ignoring this issue maybe because there is no fix for it.
Click to expand...
Click to collapse
Sorry if I wasn't clear.
Is your new phone running the same firmware as your old phone, or a newer version?
Did you ever try a hard reset on your "old phone", without loading any third party apps during a 24-48hour test period to see if the capacitive button issue went away?
I am always puzzled by users who are reluctant to hard reset their phones, but have no problems exchanging their phone, which is in effect a hard reset. If it's not, it should be a requirement 24 hours prior to any exchange.
Sent from my Lumia 900 using Board Express Pro

Related

the features that make me want to keep wp7 never work...

Am I the only person who thinks that if wp7 just worked (as is), you would be 100% satisfied?
My live tiles have never worked properly and using more than 4 drains battery. The web browser is very fast when it works but more than a few times it has locked up and randomly rebooted the phone. The GPS never gives me the correct location, showing me as being more than a mile away from where I really am. When I see something I really want to take a picture of I try to go straight to the camera app by holding the camera button, nothing happens and I have to let go and hold it again.
I am not saying that I don't love wp7, because to me it is better than both iPhone or Android. I just wish it would work the way i expect it to.
The camera button wont work if the proximity sensor is being covered. and i'm satisfied! apart from bluetooth which to me is completely useless as it seems to never work but i've found the gps on my omnia 7 to be awesome, never yet had a lock up or automatic reboot! Mango is going to fix many problems anyway so it'll work out for you
Thanks, I hope so because it is a great os just been very buggy for me.
Which device do you have, OP?
A lot of those issues you're describing sound like a problem with the internal memory or a memory card..
I've never had my phone randomly reboot
I've had quite a few random reboots but none of the other problems mentioned in the OP.
You are just *****ing !!!!!!!!!
ryude said:
Am I the only person who thinks that if wp7 just worked (as is), you would be 100% satisfied?
......
I am not saying that I don't love wp7, because to me it is better than both iPhone or Android. I just wish it would work the way i expect it to.
Click to expand...
Click to collapse
Another one with a bold statment in the title so ppl read it ..... what is all about ???? its just ....*****ing
Realy tired of those kind of post arround here...
Andrmgic said:
Which device do you have, OP?
A lot of those issues you're describing sound like a problem with the internal memory or a memory card..
I've never had my phone randomly reboot
Click to expand...
Click to collapse
Yes. Which device do you have. I've had none of the above issues and my phone just works AND it's a Dell Venue Pro.
There are live tiles that can become stuck at times like Alphajax and Weatherbug. They eventually release. But, Mango seems to have fixed those issues.
I have the 1.3 Samsung focus using 7390 nodo. This is my third focus and they all had the same problems.
colossus_r said:
Another one with a bold statment in the title so ppl read it ..... what is all about ???? its just ....*****ing
Realy tired of those kind of post arround here...
Click to expand...
Click to collapse
Yeah right.
Might be a Samsung issue then.
ryude said:
Am I the only person who thinks that if wp7 just worked (as is), you would be 100% satisfied?
My live tiles have never worked properly and using more than 4 drains battery. The web browser is very fast when it works but more than a few times it has locked up and randomly rebooted the phone. The GPS never gives me the correct location, showing me as being more than a mile away from where I really am. When I see something I really want to take a picture of I try to go straight to the camera app by holding the camera button, nothing happens and I have to let go and hold it again.
I am not saying that I don't love wp7, because to me it is better than both iPhone or Android. I just wish it would work the way i expect it to.
Click to expand...
Click to collapse
The only - well known for others too - issue I had on NoDo is the tiles not updating, Marketplace not showing updates - all this push stuff.
However browser and GPS are fine, and the phone rebooted itself maybe once - rock solid performance actually (LG Optimus 7).
ryude said:
I have the 1.3 Samsung focus using 7390 nodo. This is my third focus and they all had the same problems.
Click to expand...
Click to collapse
Do you have a memory card in the phone? if so I am sure you know not all memory cards work...
Well, I have the Samsung Focus 1.3 running 7390 and I've never had those issues.
BTW, the Samsung Focus is notorious for battery drain because of the AMOLED screen.
Anyhow, I've had a few times were the browser shut on me. I just have to launch IE again; I've experienced no reboot issue.
The GPS also gives me accurate location.
As for the camera app, you have to NOT block the proximity sensor when launching from the camera key.
Anyhow, seeing that you constantly have issues with the Samsung Focus model, I suggest you trade in for the HTC Surround or the LG Quantum and see if you have issues there.
I am holding out for a mango device, I am thinking of buying the nokia sea ray or whatever they release. Glad to know that it's not a widespread problem guys, thanks.
About the GPS, you must allow the GPS device to re-locate your location, depend how strong your network are.
This forum have several articles like this when people can't believe themselves when the device show they are LA instead of San Francisco.
I know my HD7 never goes away that far, but it does show the wrong location of mine for a least a mile away several times in a few minutes/
None of those problems on my HD7 ... I'm trying to hold out for Mango. Sounds like they are hardware related though. I'm sticking with what I've got. No sense in buying a new device that is going to have its own bugs.
My problems with the my device are entirely software related ... Cept for the lack of a keyboard and possibly the pink camera hue.
Sent from my HD7 using XDA Windows Phone 7 App
ryude said:
Am I the only person who thinks that if wp7 just worked (as is), you would be 100% satisfied?
My live tiles have never worked properly and using more than 4 drains battery. The web browser is very fast when it works but more than a few times it has locked up and randomly rebooted the phone. The GPS never gives me the correct location, showing me as being more than a mile away from where I really am. When I see something I really want to take a picture of I try to go straight to the camera app by holding the camera button, nothing happens and I have to let go and hold it again.
I am not saying that I don't love wp7, because to me it is better than both iPhone or Android. I just wish it would work the way i expect it to.
Click to expand...
Click to collapse
Aint going to comment or fuel any more whinning or *****ing in this post (yours and from others replying here), but I will comment on the issues you've had compared to mine.
Live tiles are working just fine atm... I've had some issues in the past, but they all seem to have vanished. Weather, Facebook, Foursquare, Twitter and a few others and they all work fine now. As for them draining my battery, I do give the Trophy a good run for its money during the day and it still gets home late at nite with enough battery.
Never had any issues with the browser... fast, has NEVER crashed or locked the phone. Don't know what else to tell ya.
GPS also works great... very fast in Foursquare, and I've compared it to at least 2 Android devices and it just flat out won. Map wise, finds my location just fine, doesnt take the 5 minutes to find my location that I've seen some devices take.
Ain't it time you got something non-Samsung ?
Samsung on android sure does suck buggy as hell and GPS never worked on the moment intercept and it buggy on epic
Sent from my arrive using XDA Windows Phone 7 App
I should look into pointing this forum post out to some people in some company that might find it interesting.
Sent from the miui matrix SGH-i897
about the live tiles and push... this will be fixed in Mango. Live tiles and push before Mango are hit or miss, badly implemented and poorly tested. If your carrier does not support it propperly it will not work on NoDo... Mango fixed almost every issue regarding push (as far as I noticed, am testing it for a few weeks now).
It sucks they did not implemented it properly at first, since a lot of the people have not been able to use apps with live tiles AT ALL. Mango fortunately corrects this, better late then never.

I got the NEW & UPDATED Lumia 900(Green Dot) Here's what I found different. Good Job!

I got the NEW & UPDATED Lumia 900(Green Dot) Here's what I found different. Good Job!
Just got home with the updated Lumia 900. They are identified by a green dot sticker on the IMEI label of the At&t box. Let me say right off the bat, the " Memory Management " issue in my humble opinion affected more then the connection issues; or I had defective hardware with my first Lumia 900.
1. The touch response is now equal to that of my Samsung Focus. One to two thumb swipes gets me top to bottom of the home screen. THANK YOU!!!
2. My WiFi will auto connect once I reenter a WiFi area I had accessed before with out me hitting " Connect"
3. Camera wakes phone up from sleep every time. It also wakes up faster then it did before.
4. When I have several apps open and I uses the back button to get back to the home screen, the phone no longer hangs on any one page, it simple flies through each till arriving at the home page.
5. The boot up time and shut down time of the phone has increase dramatically.
6. The response of the back button its self is better in general.
7. Looks like more web pages have been added to the stock favorites, Support pages via Nokia and AT&t.
8. None of the Version numbers changed, i.e OS, Firmware, Hardware, Radio Software, Bootloader, Chip SOC.
I'll post here if I find other differences. They told me at the store more then once the update is coming out on Monday, the 16th.
Had you previously purchased the other version, then traded it in for the one you have now? I assume you did, but wanted to see what hassle if any they gave you? What did you have to do to swap out?
Hey!!! Thanks for reporting!!
---------- Post added at 02:32 PM ---------- Previous post was at 02:20 PM ----------
Seed 2.0 said:
Just got home with the updated Lumia 900. They are identified by a green dot sticker on the IMEI label of the At&t box. Let me say right off the bat, the " Memory Management " issue in my humble opinion affected more then the connection issues; or I had defective hardware with my first Lumia 900.
1. The touch response is now equal to that of my Samsung Focus. One to two thumb swipes gets me top to bottom of the home screen. THANK YOU!!!
2. My WiFi will auto connect once I reenter a WiFi area I had accessed before with out me hitting " Connect"
3. Camera wakes phone up from sleep every time. It also wakes up faster then it did before.
4. When I have several apps open and I uses the back button to get back to the home screen, the phone no longer hangs on any one page, it simple flies through each till arriving at the home page.
5. The boot up time and shut down time of the phone has increase dramatically.
6. The response of the back button its self is better in general.
7. Looks like more web pages have been added to the stock favorites, Support pages via Nokia and AT&t.
8. None of the Version numbers changed, i.e OS, Firmware, Hardware, Radio Software, Bootloader, Chip SOC.
I'll post here if I find other differences. They told me at the store more then once the update is coming out on Monday, the 16th.
Click to expand...
Click to collapse
Boot up and shut down time has increased or decreased?
i don't know how much faster the bootup time can be, it doesn't even have time to cycle through the windows dots once before it's at my lock screen.
that being said, good to hear they have improved the device
Seed 2.0 said:
Just got home with the updated Lumia 900. They are identified by a green dot sticker on the IMEI label of the At&t box. Let me say right off the bat, the " Memory Management " issue in my humble opinion affected more then the connection issues; or I had defective hardware with my first Lumia 900.
1. The touch response is now equal to that of my Samsung Focus. One to two thumb swipes gets me top to bottom of the home screen. THANK YOU!!!
2. My WiFi will auto connect once I reenter a WiFi area I had accessed before with out me hitting " Connect"
3. Camera wakes phone up from sleep every time. It also wakes up faster then it did before.
4. When I have several apps open and I uses the back button to get back to the home screen, the phone no longer hangs on any one page, it simple flies through each till arriving at the home page.
5. The boot up time and shut down time of the phone has increase dramatically.
6. The response of the back button its self is better in general.
7. Looks like more web pages have been added to the stock favorites, Support pages via Nokia and AT&t.
8. None of the Version numbers changed, i.e OS, Firmware, Hardware, Radio Software, Bootloader, Chip SOC.
I'll post here if I find other differences. They told me at the store more then once the update is coming out on Monday, the 16th.
Click to expand...
Click to collapse
LOOKS like the UPdate is live in Zune right now. I got it about 10 minutes ago.
Everything as Seek said...appears to be so....
There was no hassle, but they tell you they can't exchange it again. That said I'm unfortunately going to write Nokia. My original phone that I returned today had a speaker issue or I wouldn't have returned it in the first place. The replacement that had all the wonderful improvements had one major flaw, the vibration mode on it didn't just vibrate, it made an awful metallic/knocking sound. I had it home for 20 minutes and took it back, knowing they couldn't exchange it again. After about an hour and all the employees confirming the defect I was granted a 3rd exchange. This time before even leaving the store I activated the Nokia Diagnostics App and tried the vibrate mode, and in my opinion it was even worse then then one I returned. I however exhausted the patience of the staff member who helped me, and he was a great guy. I expressed that I thought it sounded worse then the other, and he explained that they had no other stock, and made me feel like they couldn't help me any further.
*** While typing this I just received a message that there is an update available for my phone. I have a green dot on my box and was told this phone was already updated***
Updating my phone now.
i updated as well, and still notice the lag, the back button as well, still unresponsive at times. even after hard reset. i'll be going to att in the morning to see if i can swap it out.
out of curiosity, what is the country of manufacture of your new phone?
Still Korea, my guess is they just tested phones at the at&t distribution point put a green sticker on them, and shipped them to stores. I ended up getting another replacement from a different store, with no hassle at all. It was a green dot box too, and it to was offered and received an update. I have used 4 different NL900's in the last 18 hours and I think my original one must of had a faulty digitizer. My original NL900 was so so to swipe, all that followed it I'm able to swipe my full home page in 2 thumb strokes.
I didn't have the connection issue, but did update my phone last night. The scrolling has improve and is faster now. Everthing seems to run fast and smooth.
Only thing is the camera button still doesn't wake the phone up at times but that is the same with my samsung focus s...hit and miss...last is the volume button...it seems that your not able to adjust the volume when the screen goes off even with the music playing in the background.
IF you have concern please dial ##634# and run test. This will put your mind at rest because you will be able to test each part of the phone out. Remember you can still return the phone and get a new one, if the test fail.
I'm hoping Tango release will fix all these minor bugs...
I noticed that volume can be changed with the lock screen on if its through an app, i.e. WPFandora, MixTapes, 8Tracks but not through Zune. I know it works with headphones, but not all headphones have controls on them. That said my crappy headphones sound way better connected to the Nokia then my Focus.
My camera button doesn't wake up the phone either after the update, should i exchange the phone?
romeo0119 said:
My camera button doesn't wake up the phone either after the update, should i exchange the phone?
Click to expand...
Click to collapse
I had this problem before the update but now it works after the update. Strange.
romeo0119 said:
My camera button doesn't wake up the phone either after the update, should i exchange the phone?
Click to expand...
Click to collapse
Go to 'Settings' -> 'applications' -> 'pictures+camera' -> 'Press and hold camera button to wake up the phone' -> 'On'
And remember the camera button is a two-stage button.
The option was turn on and I hold it for at least 5 secs, still nothing.
romeo0119 said:
The option was turn on and I hold it for at least 5 secs, still nothing.
Click to expand...
Click to collapse
First stage or second stage of the camera button? You have to press it all the way down, first stage won't unlock the phone.
I'm not sure that the green dot means they've updated. I just picked on up yesterday that has the green dot and I was prompted to install the update within 2 hours of receiving it.
BooR4dley said:
I'm not sure that the green dot means they've updated...
Click to expand...
Click to collapse
That's exactly what I'm thinking
riffraffer said:
That's exactly what I'm thinking
Click to expand...
Click to collapse
they had said that not all phones were impacted by the problem. Perhaps they had a way to differentiate them. Hence the marker.
Green sticker simply means it was re-checked for hardware and software issues. The connections issue seemed to be the APN setting being wrong. Who ever check the hardware failed though. On my forth Lumia 900 and only my first one had a good working vibra unit. These other ones sound like metal clanking/rattle when they vibe. Nokia is supposed to call me today at 230 pm to discuss the camera issue, and the volume buttons not working with lock screen, and the vibra units sounding defective.

After Update Lumina keeps launching search/voice search

Hey,
Is anyone else having a issue where your phone keeps launching search Or voice search since after the update. Its not all the time but it is alot.
I am not accidentally hitting the key either :[. I guess it could just be a bad unit but is anyone else seeing this?
Jvward
Sent from my Lumia 900 using Board Express
Same problem here....have not updated yet....seems to me like a hardware issue....mine mostly does in landscape mode...
Sent from my Lumia 900 using XDA Windows Phone 7 App
Its worse in landscape, think I should exchange it?
Sent from my Lumia 900 using XDA Windows Phone 7 App
Sent from my Lumia 900 using XDA Windows Phone 7 App
ive swapped my phone and both of them have done it, i think it's a software problem. it only happens when i'm doing a lot of things at once (like listening to music and playing a game)
hopefully it can be patched. it's been happening less frequently after the first update already
Honestly hardware or software its making my phone almost unusable. I tried sending this message like 6 times from the 900 but search kept popping up :[ and forget trying to play a game. Personally it seems worse to me post update and I am unsure of its software or hardware.
I was trying to "show off" my first kinda flashy windows phone to my friend and it kept popping up. So I rebooted the phone and as soon as it got the lock screen it tried launching voice search again. :[ I already called amazon for a new replacement device but there but there back ordered 3 weeks :[
Does anyone have a Lumina 900 that lacks this issue?
Sent from my mwp6985 using XDA Windows Phone 7 App
No problems with my pre-ordered L900. A couple times, the back button brought up open apps, but maybe a pressed the button too long, o the timeout needs some tweaking. TellMe popped up a couple times when I plugged/unplugged a pair of powered speakers while playing music, but my Surround did the same thing. So I think it is an OS issue. Avoid plugging/unplugging when music is playing solves that issue, at least for me.
Sent from my Lumia 900 using Board Express
This is going on all the time. I have a feeling I just have a bad one off. I really love the device I just wanted to see if it's something others were experiencing
Sent from my Lumia 900 using XDA Windows Phone 7 App
ohfoxxxycole said:
ive swapped my phone and both of them have done it, i think it's a software problem. it only happens when i'm doing a lot of things at once (like listening to music and playing a game)
hopefully it can be patched. it's been happening less frequently after the first update already
Click to expand...
Click to collapse
My pre-update 900 was doing weird button things sometimes when listening to music, too. The home and back button functions were getting all messed up. Kinda tough to get out of the voice-search when the back or home buttons don't work right. Not sure about my new phone--yet.
edit: There was a similar thread on wpcentral. I haven't seen any fresh related posts since the new firmware came out. So, maybe....
Well I have two friends that both have the phone and are not having these issues neither before nor after the update. Therefore they have been telling me it was hardware and not software. One of them had the issue with the Samsung focus and said that it was something moving around inside the phone pressing the buttons. This makes since but I gave my phone a pretty good shake and I can't hear anything moving around. I've also heard of people having a rattling noise when the phone vibrates. Maybe the issues could be related but this is all hypothetical. I don't what it is......
Sent from my Lumia 900 using XDA Windows Phone 7 App
Honestly I have been searching around the WPcentral forums and I am not the only one with this so it could be hardware/software who knows but odds are a new device will cause me not to have it as an issue since it seems not wide spread.
For the records my phone has no damage and does not make any rattling noises.
I had the same problem, the BACK and Windows buttons are randomly pressed. It is a hardware problem (my Samsung Captivate has this same issue and my friend's Samsung Focus has the same issue), oversensitive capacitive buttons. It is not caused by stuff sliding around.
Will exchange the phone to see if the new ones any better.
yep same thing happening here...it's annoying...but also my phone froze today too while on 4G connection..first time after the update
Same issue here
Mine was doing it worse before update but still occurs post just not as frequent...also getting hang UPS when opening apps....like Zune music player ....games etc...press back button as light and quick as possible and multitask pops up to switch apps...sometimes voice search pops up without ever pressing or being near windows button...
I was trying to watch game of thrones on my phone last night in bed lol since I have such a nice screen as opposed to my VZW Trophy (ye old faithful) and it kept doing it so much I powered back on my PC and droped the video on my VZW trophy instead to watch it.
Its so annoying because otherwise the phone is perfect
jvward said:
I was trying to watch game of thrones on my phone last night in bed lol since I have such a nice screen as opposed to my VZW Trophy (ye old faithful) and it kept doing it so much I powered back on my PC and droped the video on my VZW trophy instead to watch it.
Its so annoying because otherwise the phone is perfect
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Click to collapse
Are you sure the buttons are actually doing this, or could it be a reaction to a page dropping?
Remember, in WP, when a page or app has a problem, it simply drops and reverts back to the home screen. I think this is expected action. So, I wonder, what apps are you using when this action occurs?
These button issues are hardware defects (oversensitive capacitive buttons). Go exchange for a new phone while you can (within 30-day of purchase). Otherwise, you will have to settle with refurbs from warranty service.
for alodar1,
When it happens (usually when you are on an app for a long time, e.g. watch a video or play a game), it does not drop back to home screen, but rather perform what those buttons are supposed to do, for me, it could be task switch (BACK button is pressed and hold), Voice command (Home button is pressed and hold) or Bing search (Search button is pressed and hold).
I've had it happen only once, yesterday, while listening to music. As soon as I plugged in my headphones it did it. Soft reset & nothing since. This happened to me AFTER the update, not before. But also I've only used my headphones with this phone that once.
Sent from my Lumia 900 using XDA Windows Phone 7 App
Nokia Rep. says return for replacement
After a horrible 2 phone calls with Nokia phone rep. I was instructed to return my phone for a replacement device...but not before being told it was a normal operating feature!!!!Mine seems to get worse the longer I stay in a game or app. rebooting seems to help for a while also.
I have the same problem.
Voice search seems to launch without my pressing anything, or even just by pressing the windows key once. Once in voice search, you cannot exit using any keys. you have to say 'cancel'. And sometimes it actually searches for 'cancel' on the web :/
I am also having with the back button. Clicking it once goes into the multi-task/app view.
A problem I noticed today was that while in a call, the Bing search page would come up. I assume i am hitting the search key, but i do not 'feel' it being pressed, vibrate.

Weird Annoying Typing Issue

Is anybody getting this weird issue when they're typing: The keyboard all of a sudden just goes away on it's own after 2 or 3 keystrokes. It happens a lot when I use the Bing Search function. I'll get two or three letters down then the keyboard abruptly goes away. So I have to get two or three key presses in each time I restart the process.
Anybody know what could be causing this? It's not just limited to my Bing Search, I literally got so frustrated trying to start this thread through my phone's browser that I had to dig out the laptop instead.
And this is happening on a Lumia 900?
Sent from my Lumia 900 using Board Express
sorry not I
iiDeadSeriousii said:
Is anybody getting this weird issue when they're typing: The keyboard all of a sudden just goes away on it's own after 2 or 3 keystrokes. It happens a lot when I use the Bing Search function. I'll get two or three letters down then the keyboard abruptly goes away. So I have to get two or three key presses in each time I restart the process.
Anybody know what could be causing this? It's not just limited to my Bing Search, I literally got so frustrated trying to start this thread through my phone's browser that I had to dig out the laptop instead.
Click to expand...
Click to collapse
the symptoms are those of the disappearing keyboard issue with mango. Its supposedly fixed in this release of mango. However several people have reported seeing it.
I suggest you report it to Nokia at the web site. You won't be able to fix it on your own.
alodar1 said:
the symptoms are those of the disappearing keyboard issue with mango. Its supposedly fixed in this release of mango. However several people have reported seeing it.
I suggest you report it to Nokia at the web site. You won't be able to fix it on your own.
Click to expand...
Click to collapse
This still happens to me occasionally on both my original Focus, and my Lumia 900. Both are updated.
alodar1 said:
the symptoms are those of the disappearing keyboard issue with mango. Its supposedly fixed in this release of mango. However several people have reported seeing it.
I suggest you report it to Nokia at the web site. You won't be able to fix it on your own.
Click to expand...
Click to collapse
Ok, I didn't know if it was a symptom of Mango or the Lumia. It's just so weird when it happens, I notice it when I'm low on battery more often, but idk what sort of relevance that would have. Thanks for the tip though.
Yeah, I get it quite often on my Lumia 900. Also my Radar still has it happen occasionally, my girlfriends Radar has it happen more than mine. All updated as well.
Sent from my Lumia 900 using XDA Windows Phone 7 App
Are you sure you're not accidently rubbing you hand/finger on the back button? The back button, since it's universal, will remove the keyboard if it's on screen. And because Back, Home and Search button all use capative touch instead of having to push them, simply rubbing or bumping them will cause them to activate.
I had this problem when I first got my Lumia, but I've adjusted and adapted.
SwimSwim said:
Are you sure you're not accidently rubbing you hand/finger on the back button? The back button, since it's universal, will remove the keyboard if it's on screen. And because Back, Home and Search button all use capative touch instead of having to push them, simply rubbing or bumping them will cause them to activate.
I had this problem when I first got my Lumia, but I've adjusted and adapted.
Click to expand...
Click to collapse
For me, definitely not. I've tested it many times on my Lumia and my Focus. It's definitely something to do with the keyboard deactivating itself. It happens to me a lot if I try to share an article I read in WP7 News app and go to email. When I try to type my name in the TO: field, I get one or two letters, then it goes away and I end up clicking/typing in the message body.
It seems like if I give it a moment to rest, then start typing, it's less likely to do it, but that's a little annoying, since I want to check my stuff and get on with things. Not a huge issue, mind you, but annoying none the less.
No, im not accidentally touching the back buttons.I'll ask my girlfriend if she's having the same problem, but it's gotta be a software issue from what I'm hearing now.
SuperSport said:
For me, definitely not. I've tested it many times on my Lumia and my Focus. It's definitely something to do with the keyboard deactivating itself. It happens to me a lot if I try to share an article I read in WP7 News app and go to email. When I try to type my name in the TO: field, I get one or two letters, then it goes away and I end up clicking/typing in the message body.
It seems like if I give it a moment to rest, then start typing, it's less likely to do it, but that's a little annoying, since I want to check my stuff and get on with things. Not a huge issue, mind you, but annoying none the less.
Click to expand...
Click to collapse
Huh, this doesn't happen to me though. Guess it's only effecting certian modles... Nonetheless, this kind of defeats their whole add campaign (Smartphone beta test is over)
iiDeadSeriousii said:
Ok, I didn't know if it was a symptom of Mango or the Lumia. It's just so weird when it happens, I notice it when I'm low on battery more often, but idk what sort of relevance that would have. Thanks for the tip though.
Click to expand...
Click to collapse
at&t has not rolled the fix out yet, but the lumia supposedly has it. Other carriers that rolled out the fix, still report some problems, though not nearly as widespread. AT&T says they will roll out the fix around the tango release timeframe..i think it needs more work.
Mine is doing it now after updating to the latest software, this sucks! I hope they fix it asap, very annoying when composing text and the keyboard disappear!
humblehyper said:
Mine is doing it now after updating to the latest software, this sucks! I hope they fix it asap, very annoying when composing text and the keyboard disappear!
Click to expand...
Click to collapse
I have actually noticed this problem less and less as the weeks have gone on. It's not so much that I'm getting used to it, cause I notice when it does happen, I think it was just a weird thing. I haven't had a problem personally since the update either.
Hi,
I don't have this issue on my 900 nor does my wife see it on hers. That said, let me offer what I know about the keyboard disappearing from previous hardware/builds.
When I had this issue on earlier hardware (Focus/Focus S) it was caused by apps set to run in the background. When an app is set to run in the background, the app would shift focus away from the current user task for a split second, and if you have the keyboard out the keyboard thinks you've switched to a different task and it closes. The way I worked around it was to disable background tasking for all my apps (settings -> applications -> background tasks. Note that when an app updates itself, it will reset this background task setting so you have to reset it. I never saw this problem again after I updated my Focus S to 8107. Still, it might not hurt as a troubleshooting step to disable background tasks and see if the problem reappears.
Michael
so far, i've not encounter this issue with my phone yet, but seems to be affecting mango version only, coz mine is already on tango....

Music stops playing randomly

My two music apps, deadbeef and poweramp, stops playing randomly. I tried disabling the power saving feature for both apps, but it didn't work.
I went to this thread for solutions, by using the background process limit.
http://forums.androidcentral.com/samsung-galaxy-s7/655691-music-streaming-stops-pauses-galaxy-s7-3.html#post5569966
What did you set the background process limit to, and is it still working for you?
I just got the phone and it's having the same issue with shutting off apps when the screen is off. Very annoying when trying to use it as an activity tracker, music player, audio book reader and many other 'normal' use cases for a smartphone.
It didn't matter what background process limit I set it to, it didn't work. The picture below happens when it the music app stop working. A message that shows "high power consumption apps" and "fast battery drain apps." Only poweramp doesn't stop as far as I know, that's probably because I only play a opus file though.
Being talked about over on zte's forums, happening for the axon also. It seems to be a buggy power management coding.
easedel said:
Being talked about over on zte's forums, happening for the axon also. It seems to be a buggy power management coding.
Click to expand...
Click to collapse
I was just about to say the same thing......should be fixed soon I hope
I gave up and sent my back. It's a shame as I got in on the nice bundle with headphones, battery pack and vr headset from B&H, but without the ability to use the phone as I need it, it's just not a good deal for me.
I do hope they fix it fast for the folks that are sticking with the phone. It's concerning to me the the Axon seems to have similar problems since November and still no fix, and most of the posters with 'influence' - ex - the little 'CPA' tag - can't replicate the issue on their devices.
Yea I am about to send mine back to B&H for a replacement since some who have gotten theirs from the same place are having no issues. If it happens again, I will send it to zte for a WORKING replacement so they can have a hands on with my phone. It is a shame too because this is a nice ass phone.
Greatness83 said:
I was just about to say the same thing......should be fixed soon I hope
Click to expand...
Click to collapse
Hello I have the same phone mine is from Newegg.com I'm trying to recreate the issue using Google play music but on mine phone the music plays with screen off with no shutdown can someone tell me how to recreate the shutdown problem so I can tell tech support at ZTE the more us complain ZTE will push out a software fix for this but looks like not all phones is having this problem:laugh:
matthewtech770 said:
Hello I have the same phone mine is from Newegg.com I'm trying to recreate the issue using Google play music but on mine phone the music plays with screen off with no shutdown can someone tell me how to recreate the shutdown problem so I can tell tech support at ZTE the more us complain ZTE will push out a software fix for this but looks like not all phones is having this problem:laugh:
Click to expand...
Click to collapse
Google play worked for me.
I have a feeling the apps that came as system apps work fine. Its just the ones added after are having the issue. Its def a power management thing because policies aren't affecting the apps we add after.
Some though ( like others posting on the zte forums themselves ) like the CPAs and just other users aren't having the issue. So I dunno, its weird. Made me think it could have been a hardware issue or a coding issue on a certain batch of phones made on a different date. I returned mine today to to B&H to get a replacement so ill have to see if it does it again. I asked if others had the same issue and he said there were some returns for the problem but not many. ZTE does know about the issue, there is a 9 page thread on their forums that support and CPAs there are following and all. Live support knows of the issue too. One mentioned to me it needs to be patched but no date on it.
I would say contact newegg. Explain there is an issue with media apps shutting down after a certain time frame, that its a known issue to ZTE and you would like a replacement as not all phones are having the issue. They SHOULD honor it, considering it hasn't been 30 days yet since it was released.
easedel said:
Google play worked for me.
I have a feeling the apps that came as system apps work fine. Its just the ones added after are having the issue. Its def a power management thing because policies aren't affecting the apps we add after.
Some though ( like others posting on the zte forums themselves ) like the CPAs and just other users aren't having the issue. So I dunno, its weird. Made me think it could have been a hardware issue or a coding issue on a certain batch of phones made on a different date. I returned mine today to to B&H to get a replacement so ill have to see if it does it again. I asked if others had the same issue and he said there were some returns for the problem but not many. ZTE does know about the issue, there is a 9 page thread on their forums that support and CPAs there are following and all. Live support knows of the issue too. One mentioned to me it needs to be patched but no date on it.
I would say contact newegg. Explain there is an issue with media apps shutting down after a certain time frame, that its a known issue to ZTE and you would like a replacement as not all phones are having the issue. They SHOULD honor it, considering it hasn't been 30 days yet since it was released.
Click to expand...
Click to collapse
Thanks I think mine phone is OK I'm now going to try Amazon Music and see if that shutdown that is not a system app :laugh:
Try spotify, its what would shut down for me roughly 15 minutes after I locked the phone.
easedel said:
Try spotify, its what would shut down for me roughly 15 minutes after I locked the phone.
Click to expand...
Click to collapse
I just tried Amazon Music it shut down after 20 minutes it's definitely a bad firmware bug with this phone but I will keep mine and wait for a fix I mainly use my phone for voice internet YouTube and Netflix hate to return such a well built phone will contact ZTE in the Morning
matthewtech770 said:
I just tried Amazon Music it shut down after 20 minutes it's definitely a bad firmware bug with this phone but I will keep mine and wait for a fix I mainly use my phone for voice internet YouTube and Netflix hate to return such a well built phone will contact ZTE in the Morning
Click to expand...
Click to collapse
Add to the long list of apps.
https://community.zteusa.com/thread/14383?start=0&tstart=0
easedel said:
Add to the long list of apps.
https://community.zteusa.com/thread/14383?start=0&tstart=0
Click to expand...
Click to collapse
:laugh: Would be great for one of our great Devs on XDA to build a Lineage OS rom to replace our crappy ZTE firmware if I know how to do it I would build one hehe :laugh:
I do hope this sub picks up more because it is a nice ass budget/mid phone for it to be ignored lol
I'm currently using the touch lock app so I can continue the music app for more than 15 mintues.
https://play.google.com/store/apps/details?id=com.kidscrape.king
Nice tip from phandroid.com (via Android Forums): Go into Settings-Power Manager, tap Power management for apps, tap the menu at the upper right and tap App protection list, then make sure all the sliders are off.
Telyx said:
Nice tip from phandroid.com (via Android Forums): Go into Settings-Power Manager, tap Power management for apps, tap the menu at the upper right and tap App protection list, then make sure all the sliders are off.
Click to expand...
Click to collapse
Yea it doesn't work. When you lock the phone, it overrides whatever power management settings you put. ZTE knows about the issue though.
hey guys
hope this solution helps
http://phandroid.com/2017/02/10/zte-blade-v8-pro-ram-management-fix/
please give feedback here as i'm willing to buy this mobile but want to confirm issues before purchasing ^^
they just released an update apps no longer shutdown after 15 mins anymore of curse it has never happened to me tho

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