Develop Bugs

[Q] Mytouch 3g Slide Screen Issues ? (WARNING : EXTREMELY LARGE PHOTOS)

So recently my mytouch has been getting worse and worse. I'm not exactly sure if it's me or if it's the stupid phone because it's been degrading over time for some strange reason. First of all, the camera is **** for some reason, this is my second replacement phone from T-Mobile and it's extremely blurry for some reason(apparently it's a common problem but not common enough apparently for the tmobile representatives I've met with have seen before). Secondly, it's been becoming unresponsive at times although i kill my apps after i'm done with them(I probably only have internet, and facebook running most of the time). Third, ever since I've factory reset it, it's become very glitchy for some reason. One of the problems is that I would close the physical keyboard but after sending a text and all of a sudden the screen goes black and the only thing to fix it is to hit the power button and press it again to get it off of sleep. Another problem is after i send a text i close the keyboard and the screen repeats but the location of buttons is still where they're suppose to be on the screen.
Pics of what I'm talking about :
First problem(Camera)
http://i.cubeupload.com/s9YJX1.jpg
Decided to take a picture of me creating the thread if you can even see it lol
Third Problem(Glitchy screen)
http://i.cubeupload.com/ANHZ0t.jpg
As you can see the buttons are on as the phone is on but the screen is black and unresponsive, i realize i can still go to apps while like that somehow but to fix it i just hit the power button which shouldn't be happening though
Fourth(Repeat Screen)
http://i.cubeupload.com/ZLSu8o.jpg
As said before unless you didn't read this happens after i send a message and close the physical keyboard...
And thank you for any suggestions you guys have, help is appreciated, also for taking the time to read the thread

Jezussss!!!!
Dude.. you dont need pictures, and if you post them.. resize them first.
Make the thread want to be readable, like-able. Ask yourself, would you read this thread?? and with yellow highlights that no one can even see????????
You also need to post if you're phone is stock, what rom you are on, what version..

xologist said:
Jezussss!!!!
Dude.. you dont need pictures, and if you post them.. resize them first.
Make the thread want to be readable, like-able. Ask yourself, would you read this thread?? and with yellow highlights that no one can even see????????
You also need to post if you're phone is stock, what rom you are on, what version..
Click to expand...
Click to collapse
Sorry,thought they yellow would highlight it but it actually made it worse . I think the red is better with the whiteish background....
This is a stock version, I updated the phone to 2.2.2 but i factory reset it and now it says i have 2.2.1 even though i have 2.2.2 features like Wifi Hotspot,Wifi Calling, and images for contacts on messages...

im not sure, i havent had stock phone in a lonnnggg time..
Hopefully someone else can help you out

h3llfire741 said:
So recently my mytouch has been getting worse and worse. I'm not exactly sure if it's me or if it's the stupid phone because it's been degrading over time for some strange reason. First of all, the camera is **** for some reason, this is my second replacement phone from T-Mobile and it's extremely blurry for some reason(apparently it's a common problem but not common enough apparently for the tmobile representatives I've met with have seen before). Secondly, it's been becoming unresponsive at times although i kill my apps after i'm done with them(I probably only have internet, and facebook running most of the time). Third, ever since I've factory reset it, it's become very glitchy for some reason. One of the problems is that I would close the physical keyboard but after sending a text and all of a sudden the screen goes black and the only thing to fix it is to hit the power button and press it again to get it off of sleep. Another problem is after i send a text i close the keyboard and the screen repeats but the location of buttons is still where they're suppose to be on the screen.
Pics of what I'm talking about :
First problem(Camera)
http://i.cubeupload.com/s9YJX1.jpg
Decided to take a picture of me creating the thread if you can even see it lol
Third Problem(Glitchy screen)
http://i.cubeupload.com/ANHZ0t.jpg
As you can see the buttons are on as the phone is on but the screen is black and unresponsive, i realize i can still go to apps while like that somehow but to fix it i just hit the power button which shouldn't be happening though
Fourth(Repeat Screen)
http://i.cubeupload.com/ZLSu8o.jpg
As said before unless you didn't read this happens after i send a message and close the physical keyboard...
And thank you for any suggestions you guys have, help is appreciated, also for taking the time to read the thread
Click to expand...
Click to collapse
This is a hardware problem (the repeating screen) that seems to be happening to many people. (it happened to me before which is why i replaced my previous slide). After my 2yr contract is done, im gonna stop getting phones with keyboards because this also happened to my previous htc slider phones

agentg1001 said:
This is a hardware problem (the repeating screen) that seems to be happening to many people. (it happened to me before which is why i replaced my previous slide). After my 2yr contract is done, im gonna stop getting phones with keyboards because this also happened to my previous htc slider phones
Click to expand...
Click to collapse
So it's actually because of the sliding part of the phone ?
I'm not surprised, this phone was pretty cheaply made imo, literally a piece of crap :\
I guess I'm getting the new iphone once it comes out and my 2yr contract is done

h3llfire741 said:
So it's actually because of the sliding part of the phone ?
I'm not surprised, this phone was pretty cheaply made imo, literally a piece of crap :\
I guess I'm getting the new iphone once it comes out and my 2yr contract is done
Click to expand...
Click to collapse
yeah it's a hardware problem. the ribbon cable is messed up.

ratchetrizzo said:
yeah it's a hardware problem. the ribbon cable is messed up.
Click to expand...
Click to collapse
Oh I see, well I tried to get it replaced but HTC was a bit suspicious when they wanted my credit card before anything ......

I have the same issue with my phone
As I was looking at your photos I realized I have the same issue going on with my phone. Does anyone have suggestions on ways to fix it? Personally, I do not believe it is a hardware issue. I do believe it is more of a software issue. That update that HTC offered is definitely screwed up! Ever sine I updated my phone, all of these problems started. This problem did not occur beforehand! My phone was working fine - before this "software update."

Same Problem
I had the same exact problem with the Repeating Screen (and completely agreed about the camera lol). Yesterday I tried demonstrating to my friend the problem, and permanently blacked out my screen. Now, the phone works in the sense that it receives calls, the home keys light up, and the camera still takes pictures. However, with no screen to select any options or perform any functions, the phone has been rendered completely useless. I, too, would like to figure out what the problem is and if there is any possible fix.
Sorry I couldn't be of much help. Just know you're not the only one lol

My girlfriend had the repeating screen issue back in May/June of this year. It was more than likely a software issue, because it became incrementally worse as the phone opened and closed until it came to a point where absolutely nothing could be done when the phone was moved horizontally.
I had T-mobile replace the phone at the time. Unfortuntely an idiot I work with who was supposed to mail it back didn't, I got stuck with an extra $360 on the bill.
Worked out paying for the phone with them yesterday morning, this morning my girlfriend messages me to let me know the screen is acting up again.

Potential Fix?
joodlovesfood said:
I had the same exact problem with the Repeating Screen (and completely agreed about the camera lol). Yesterday I tried demonstrating to my friend the problem, and permanently blacked out my screen. Now, the phone works in the sense that it receives calls, the home keys light up, and the camera still takes pictures. However, with no screen to select any options or perform any functions, the phone has been rendered completely useless. I, too, would like to figure out what the problem is and if there is any possible fix.
Sorry I couldn't be of much help. Just know you're not the only one lol
Click to expand...
Click to collapse
I would recommend replacing your flex ribbon. It worked for me, and from other threads I've read, I believe it's the cause of these issues. It's a pretty easy fix ( coming from me, who's far better at breaking electronics than fixing them, lol ).
Here's the flex ribbon that I bought off of Ebay ( it's the cheapest I found and it comes with the tools too ):
http://www.ebay.com/itm/170647168235?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649
And here's a good video on disassembling your Espresso:
http://www.youtube.com/watch?v=-jgFHuVWlig
P.S.: I'd recommend being more delicate than he was with the volume ribbon though, as mine seemed very frail. Also, this video is for replacing the digitizer, so you only need to follow it to get to the flex ribbon.
A month ago, I had issues very similar to the ones you posted. Sliding my keyboard out ( in any way but gently ) would occasionally split the screen or freeze the phone. Even without using my keyboard, the phone would occasionally freeze while "settling" after the boot animation, and sometimes even during the boot animation. Slowly, those "occasionally"s become more and more frequent, until my screen just went black one day. The phone still seemed to work ( lit up when turned on, made sounds, etc. ), just the screen seemed dead. Figured that I was having a combination of software issues ( the random freezes ), and hardware issues ( split & black screen ), but replacing my flex ribbon suprisingly fixed everything.

This is what worked on my MyTouch 3G Slide
i just keep sliding the phone. and turn off the screen then turn it back on. but not turning off the phone.

joodlovesfood said:
I had the same exact problem with the Repeating Screen (and completely agreed about the camera lol). Yesterday I tried demonstrating to my friend the problem, and permanently blacked out my screen. Now, the phone works in the sense that it receives calls, the home keys light up, and the camera still takes pictures. However, with no screen to select any options or perform any functions, the phone has been rendered completely useless. I, too, would like to figure out what the problem is and if there is any possible fix.
Sorry I couldn't be of much help. Just know you're not the only one lol
Click to expand...
Click to collapse
probably not, look on ebay for some digitizers, cheapest way to get them...

Will the Firmware update coming soon fix these issues to too?

So Nokia is going to fix the " memory management " of the Lumia 900 to fix the data loss issue. I hope they also fix the following issues, and please feel free to add to it.
1. Volume control for music play back doesn't work with screen locked.
2. Camera button doesn't wake the phone every time.
3. In lower light (like 1/2 the lights off in an office) level the screen for the camera looks blue and like there is electrical interference. Like white noise on a TV, but blue.
4. Power management, when plugging into a power source it sometimes takes up to 10 seconds for it to chime and recognize its being charged. Also when it runs out of power it just shuts off, no graceful " Good Bye ". Also, it has no idea how much power is left. Will say 1 day 15 hours for a full charge, and 2 hours for 25% left.
5. The touch sensitivity is not as good as other handsets. It takes more thumb swipes to get top to bottom of home screen then it should. The screen should keep scrolling even after you remove your thumb.
6. The volume level of "1" is waaaaaay too loud. I like the max volume (30), but there needs to be something between "kind of loud" @ 1 and "mute" @ 0.

Seed 2.0 said:
So Nokia is going to fix the " memory management " of the Lumia 900 to fix the data loss issue. I hope they also fix the following issues, and please feel free to add to it.
1. Volume control for music play back doesn't work with screen locked.
2. Camera button doesn't wake the phone every time.
3. In lower light (like 1/2 the lights off in an office) level the screen for the camera looks blue and like there is electrical interference. Like white noise on a TV, but blue.
4. Power management, when plugging into a power source it sometimes takes up to 10 seconds for it to chime and recognize its being charged. Also when it runs out of power it just shuts off, no graceful " Good Bye ". Also, it has no idea how much power is left. Will say 1 day 15 hours for a full charge, and 2 hours for 25% left.
Click to expand...
Click to collapse
It was bound to happen.
I would highly suspect the fix coming will be extremely limited to the memory managment issue. Its the only way many assume the speedy release has gotten past AT&T testing.
The other 'bugs', are only bugs if Nokia says they are. Will they be fixed? Good question. I cannot imagine seeing them next week. Maybe in a Tango or pre Apollo release.

" Memory Management " is a pretty vague reason for something not working. I can see that affecting all of the above issues.
P.S> Also At$t is planning a update to Windows phones them selves that would present another chance for Nokia to use Firmware to fix issues.

Seed 2.0 said:
" Memory Management " is a pretty vague reason for something not working. I can see that affecting all of the above issues.
P.S> Also At$t is planning a update to Windows phones them selves that would present another chance for Nokia to use Firmware to fix issues.
Click to expand...
Click to collapse
The constraints involved in how they release this quick fix, I cetainly don't know...nor would anyone here. What you say sounds right, and I personally would love to see everyones issues resolved, do you reasonably think they will be on this fix update?

alodar1 said:
The constraints involved in how they release this quick fix, I cetainly don't know...nor would anyone here. What you say sounds right, and I personally would love to see everyones issues resolved, do you reasonably think they will be on this fix update?
Click to expand...
Click to collapse
it is very possible

Nokia is pushing an update on 4/16. Perhaps it will fix some of these things - we'll see.

Seed 2.0 said:
So Nokia is going to fix the " memory management " of the Lumia 900 to fix the data loss issue. I hope they also fix the following issues, and please feel free to add to it.
1. Volume control for music play back doesn't work with screen locked.
2. Camera button doesn't wake the phone every time.
3. In lower light (like 1/2 the lights off in an office) level the screen for the camera looks blue and like there is electrical interference. Like white noise on a TV, but blue.
4. Power management, when plugging into a power source it sometimes takes up to 10 seconds for it to chime and recognize its being charged. Also when it runs out of power it just shuts off, no graceful " Good Bye ". Also, it has no idea how much power is left. Will say 1 day 15 hours for a full charge, and 2 hours for 25% left.
Click to expand...
Click to collapse
1. that's by design of the OS, so probably not. volume does change with screen off if using a headset with volume controls though.
2. are you holding it for a few seconds and pushing all the way in? i haven't had this issue come up personally.
3. that noise is because the camera is bumping the ISO higher to compensate for the low light, if you manually choose a lower ISO it should go away and also result in a clearer picture (but you will have to hold the phone more steady if you don't use a flash with low ISO)
4. i hope they can fix this one all other windows phones i've had have the charging chime come almost instantly after plugging in. the reason the time remaining quote is inconsistent is that it recalculates it based on actual usage, so if you use the phone heavily for a while and then check, it's going to show much less time remaining because it assumes similar usage patterns. it's the way the OS works and not something nokia can really change.

I get the feeling that Nokia, At$t, and Microsoft have a pretty tight relationship at the moment. Concessions are made, Microsoft backs down on over all updates in exchange for critical update to be expedited. Nokia pays a premium for At$t to adopt their flagship phone, At$t will let them expedite the fixes needed for the phone, and all of theirs investment to succeed.

One more issue I've noticed: The volume level of "1" is waaaaaay too loud. I like the max volume (30), but there needs to be something between "kind of loud" @ 1 and "mute" @ 0.

adiliyo said:
1. that's by design of the OS, so probably not. volume does change with screen off if using a headset with volume controls though.
Click to expand...
Click to collapse
With the other windows phones I've tried if you are listing to music with plane-jane headphones, you can turn vol up and down with the screen off. The NL900 is the first one I've had this issue with. It's an issue cause I have plane-jane headphones that don't support anything but listening to music.

slojko said:
it is very possible
Click to expand...
Click to collapse
I think not. I hope so. In order for these things to get included, it means they must have been working on them awhile. Heck, think about it, for them to fix this memory issue so quick, they had to be aware of it....before the device went on sale. If thats the case, you could reasonably say, they shipped defective devices...knowingly.
I'm keeping mines anyway. Best defective device I've ever had....since my last android.

I also hope they give you an option to turn off haptic feedback of the hardware capacitive buttons in case it's not an OS limitation.

Seed 2.0 said:
3. In lower light (like 1/2 the lights off in an office) level the screen for the camera looks blue and like there is electrical interference. Like white noise on a TV, but blue.
Click to expand...
Click to collapse
I notice this very clearly too but I've come to realize that if I change the setting of "Scenes" from Auto to any other different value (except Night) this problem goes away.
My assumption is that the phone is getting the auto setting to Night mode in lower light conditions (although it should be calibrated for even lower light because night mode is not really needed for a 1/2 light situation).
Lower the ISO or change your scene mode and I think this problem will be corrected. I use the "Landscape" mode as it seems to compensate well the white balance for internal conditions.
Regards

After Update Lumina keeps launching search/voice search

Hey,
Is anyone else having a issue where your phone keeps launching search Or voice search since after the update. Its not all the time but it is alot.
I am not accidentally hitting the key either :[. I guess it could just be a bad unit but is anyone else seeing this?
Jvward
Sent from my Lumia 900 using Board Express

Same problem here....have not updated yet....seems to me like a hardware issue....mine mostly does in landscape mode...
Sent from my Lumia 900 using XDA Windows Phone 7 App

Its worse in landscape, think I should exchange it?
Sent from my Lumia 900 using XDA Windows Phone 7 App

Sent from my Lumia 900 using XDA Windows Phone 7 App

ive swapped my phone and both of them have done it, i think it's a software problem. it only happens when i'm doing a lot of things at once (like listening to music and playing a game)
hopefully it can be patched. it's been happening less frequently after the first update already

Honestly hardware or software its making my phone almost unusable. I tried sending this message like 6 times from the 900 but search kept popping up :[ and forget trying to play a game. Personally it seems worse to me post update and I am unsure of its software or hardware.
I was trying to "show off" my first kinda flashy windows phone to my friend and it kept popping up. So I rebooted the phone and as soon as it got the lock screen it tried launching voice search again. :[ I already called amazon for a new replacement device but there but there back ordered 3 weeks :[
Does anyone have a Lumina 900 that lacks this issue?
Sent from my mwp6985 using XDA Windows Phone 7 App

No problems with my pre-ordered L900. A couple times, the back button brought up open apps, but maybe a pressed the button too long, o the timeout needs some tweaking. TellMe popped up a couple times when I plugged/unplugged a pair of powered speakers while playing music, but my Surround did the same thing. So I think it is an OS issue. Avoid plugging/unplugging when music is playing solves that issue, at least for me.
Sent from my Lumia 900 using Board Express

This is going on all the time. I have a feeling I just have a bad one off. I really love the device I just wanted to see if it's something others were experiencing
Sent from my Lumia 900 using XDA Windows Phone 7 App

ohfoxxxycole said:
ive swapped my phone and both of them have done it, i think it's a software problem. it only happens when i'm doing a lot of things at once (like listening to music and playing a game)
hopefully it can be patched. it's been happening less frequently after the first update already
Click to expand...
Click to collapse
My pre-update 900 was doing weird button things sometimes when listening to music, too. The home and back button functions were getting all messed up. Kinda tough to get out of the voice-search when the back or home buttons don't work right. Not sure about my new phone--yet.
edit: There was a similar thread on wpcentral. I haven't seen any fresh related posts since the new firmware came out. So, maybe....

Well I have two friends that both have the phone and are not having these issues neither before nor after the update. Therefore they have been telling me it was hardware and not software. One of them had the issue with the Samsung focus and said that it was something moving around inside the phone pressing the buttons. This makes since but I gave my phone a pretty good shake and I can't hear anything moving around. I've also heard of people having a rattling noise when the phone vibrates. Maybe the issues could be related but this is all hypothetical. I don't what it is......
Sent from my Lumia 900 using XDA Windows Phone 7 App

Honestly I have been searching around the WPcentral forums and I am not the only one with this so it could be hardware/software who knows but odds are a new device will cause me not to have it as an issue since it seems not wide spread.
For the records my phone has no damage and does not make any rattling noises.

I had the same problem, the BACK and Windows buttons are randomly pressed. It is a hardware problem (my Samsung Captivate has this same issue and my friend's Samsung Focus has the same issue), oversensitive capacitive buttons. It is not caused by stuff sliding around.
Will exchange the phone to see if the new ones any better.

yep same thing happening here...it's annoying...but also my phone froze today too while on 4G connection..first time after the update

Same issue here
Mine was doing it worse before update but still occurs post just not as frequent...also getting hang UPS when opening apps....like Zune music player ....games etc...press back button as light and quick as possible and multitask pops up to switch apps...sometimes voice search pops up without ever pressing or being near windows button...

I was trying to watch game of thrones on my phone last night in bed lol since I have such a nice screen as opposed to my VZW Trophy (ye old faithful) and it kept doing it so much I powered back on my PC and droped the video on my VZW trophy instead to watch it.
Its so annoying because otherwise the phone is perfect

jvward said:
I was trying to watch game of thrones on my phone last night in bed lol since I have such a nice screen as opposed to my VZW Trophy (ye old faithful) and it kept doing it so much I powered back on my PC and droped the video on my VZW trophy instead to watch it.
Its so annoying because otherwise the phone is perfect
Click to expand...
Click to collapse
Are you sure the buttons are actually doing this, or could it be a reaction to a page dropping?
Remember, in WP, when a page or app has a problem, it simply drops and reverts back to the home screen. I think this is expected action. So, I wonder, what apps are you using when this action occurs?

These button issues are hardware defects (oversensitive capacitive buttons). Go exchange for a new phone while you can (within 30-day of purchase). Otherwise, you will have to settle with refurbs from warranty service.
for alodar1,
When it happens (usually when you are on an app for a long time, e.g. watch a video or play a game), it does not drop back to home screen, but rather perform what those buttons are supposed to do, for me, it could be task switch (BACK button is pressed and hold), Voice command (Home button is pressed and hold) or Bing search (Search button is pressed and hold).

I've had it happen only once, yesterday, while listening to music. As soon as I plugged in my headphones it did it. Soft reset & nothing since. This happened to me AFTER the update, not before. But also I've only used my headphones with this phone that once.
Sent from my Lumia 900 using XDA Windows Phone 7 App

Nokia Rep. says return for replacement
After a horrible 2 phone calls with Nokia phone rep. I was instructed to return my phone for a replacement device...but not before being told it was a normal operating feature!!!!Mine seems to get worse the longer I stay in a game or app. rebooting seems to help for a while also.

I have the same problem.
Voice search seems to launch without my pressing anything, or even just by pressing the windows key once. Once in voice search, you cannot exit using any keys. you have to say 'cancel'. And sometimes it actually searches for 'cancel' on the web :/
I am also having with the back button. Clicking it once goes into the multi-task/app view.
A problem I noticed today was that while in a call, the Bing search page would come up. I assume i am hitting the search key, but i do not 'feel' it being pressed, vibrate.

Sticky/Unresponsive Buttons - Are you affected?

I personally have the very annoying issue with my L900 where the buttons sometimes "push themselves" then become unresponsive. Does anybody else have this issue? Can it be fixed?

I've never had them push themselves, but they are definitely less responsive than my HD7... At least that's what it seems like until I actually see precisely where my finger/thumb is pressing.. If it's not dead on the center of the "button" then it won't recognize it as a press.. So I don't think it's that they're unresponsive, I just think that on the Lumia 900 they made the area around the buttons less sensitive to prevent accidental key pressing that tons of WP7 users have complained about. Accidentally hitting search when handing your phone to somebody to look at a picture or whatever...
But like I said, mine don't press themselves --- I'd arrange to have your phone serviced...

Have you tried going into Diagnostics and testing your buttons functionality repeatedly to test responsiveness and see where they like to be pressed.
Sent from my Lumia 900 using Board Express Pro

I frequently have the problem where the buttons become unresponsive. Then when you press the back button, it 'sticks' and brings up the multitask screen. I've seen this reported elsewhere on the forum.

I was also having trouble with this. After searching the WPCentral and Nokia Support forums I found that it has to do with the speaker. I didn't believe it at first but you can replicate the problems 90% of the time.
Do this:
Play a game on max volume for about 5 minutes.
Try exiting using the back button or the Windows button. 90% of the time it will "stick."
Now play a game again on max volume, but with headphones.
When you try and exit, it will work 100% of the time.
Also if the buttons are sticking you can plug something (anything) into the headphone jack and they will work again. The rumor is that the speaker interferes with the buttons. Sometimes I have them activate all by themselves, which can be annoying when streaming video. Some people have reported the only option is to take your phone back to the store and get a new one. But the odds of getting a good one are slim.

I almost never play games, and don't listen to music often. And my Back button does occasionally bring up the multi-task view. Probably about 1 in 10 presses. Rather than sticking I attribute it to a timing issue, where the device has a problem discerning between a long/short press. Might have to do with how much work the processor is doing at the time or how much memory is being accessed. Not sure.
Sent from my Lumia 900 using Board Express Pro

Actually, a lot of people have this problem with unresponsive buttons. Nokia is ignoring everyone with this issue.
http://discussions.nokia.com/t5/Nok...mia-900-touch-capacitive-buttons/td-p/1375977

Never had this, even though I play games (but with sound turned off) and listen to music a lot...

nraudigy2 said:
Actually, a lot of people have this problem with unresponsive buttons. Nokia is ignoring everyone with this issue.
http://discussions.nokia.com/t5/Nok...mia-900-touch-capacitive-buttons/td-p/1375977
Click to expand...
Click to collapse
Actually, I don't think Nokia is ignoring anything. They can't afford to. What I do think is this is an intermittent problem, possibly associated with certain 3rd party apps or settings. Once they can pinpoint the issue it will be corrected.
I lived through a disappearing keyboard that Microsoft took more than 3 months to correct and AT&T still has not had the decency to push out the appropriate update (I did a forced update on my Surround in March). That issue drove me nuts, and kept me from typing replies like this one. On a bug scale of 1-10, that was an 8. The occasional Back button glitch, is more like a 2-3. I can live with it till Nokia pins it down.
Sent from my Lumia 900 using Board Express Pro

jimski said:
Actually, I don't think Nokia is ignoring anything. They can't afford to. What I do think is this is an intermittent problem, possibly associated with certain 3rd party apps or settings. Once they can pinpoint the issue it will be corrected.
I lived through a disappearing keyboard that Microsoft took more than 3 months to correct and AT&T still has not had the decency to push out the appropriate update (I did a forced update on my Surround in March). That issue drove me nuts, and kept me from typing replies like this one. On a bug scale of 1-10, that was an 8. The occasional Back button glitch, is more like a 2-3. I can live with it till Nokia pins it down.
Sent from my Lumia 900 using Board Express Pro
Click to expand...
Click to collapse
The Back button "sticking" happens to me every time I send a text message. So for me that is about 15-20 times a day. I don't play many games anymore because the buttons activate themselves too often to enjoy it.
I think Nokia is trying to ignore this problem. If you look on their forums you'll see someone was told, "Our engineers can't replicate the problem." It's something that I can replicate 99% of the time. You hear a lot about the Blue screen at low light but I haven't read one news story about this. Maybe it's time we put pressure on Nokia.

The_Vermonster said:
The Back button "sticking" happens to me every time I send a text message. So for me that is about 15-20 times a day. I don't play many games anymore because the buttons activate themselves too often to enjoy it.
I think Nokia is trying to ignore this problem. If you look on their forums you'll see someone was told, "Our engineers can't replicate the problem." It's something that I can replicate 99% of the time. You hear a lot about the Blue screen at low light but I haven't read one news story about this. Maybe it's time we put pressure on Nokia.
Click to expand...
Click to collapse
It's probably a hardware issue and they don't want to replace those with new phones. Not good for Nokia.

nraudigy2 said:
It's probably a hardware issue and they don't want to replace those with new phones. Not good for Nokia.
Click to expand...
Click to collapse
If you go into the Diagnostics menu, you can test those capacitive buttons 100 times, like I did, and they will perform perfectly. Got the same results when I tested the camera button (yes, another 100 times). Despite that, the capacitive buttons do occasionally register a long press. That's a software glitch.
Sent from my Lumia 900 using Board Express Pro

The_Vermonster said:
The Back button "sticking" happens to me every time I send a text message. So for me that is about 15-20 times a day. I don't play many games anymore because the buttons activate themselves too often to enjoy it.
I think Nokia is trying to ignore this problem. If you look on their forums you'll see someone was told, "Our engineers can't replicate the problem." It's something that I can replicate 99% of the time. You hear a lot about the Blue screen at low light but I haven't read one news story about this. Maybe it's time we put pressure on Nokia.
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Ok, whatever. So I guess it's a Nokia conspiracy to cover up a bug so they don't have to send out another $100 to everyone. Btw, I do write 10-12 texts per day and have a terrible (WindowsMobile) habit of always backing out of everything, even though in testing I found it has zero effect on battery life. I do not recall ever having the multi-view screen popup or the Back button being unresponsive when exiting the Messaging app. So maybe its a software glitch (capacitive button are software controlled-hence capacitive) on your phone. Have you tried a hard reset? It can work wonders.
Sent from my Lumia 900 using Board Express Pro

same issue here. But it feels like a software issue. i did some experiment and come into conclusion that this wont happen when you playing video on 3rd party apps e.g., Metrotube, Netflix.
Did anyone try this way?
hopfully, Nokia can address the issue soon.
Sent from my Sony Tablet S using xda app-developers app

I went to AT&T to get a replacement because the capacitive buttons don't respond that good during an audio playing through the speaker. I showed the AT&T rep the issue and he called to get me a replacement device. He was using a black Lumia 900. The brand new phone came in. The capacitive buttons always work now. Definitely a hardware issue. Volume buttons work when locked. Camera button works 50% of the time. The Tango update should fix the camera button as it is confirmed by couple people.

What do you mean by "camera button works 50% of the time"? Works where? Do you mean launching the camera when the phone is locked by a long press on the camera button?

efektos said:
What do you mean by "camera button works 50% of the time"? Works where? Do you mean launching the camera when the phone is locked by a long press on the camera button?
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I have that problem too, but it will only work if I have no apps running and I have the pin disabled.
As far as the "sticking" buttons, I can't say that 3rd party apps are any better. IE and Surfcube 3d were both having the same problem watching videos. Youtube videos seem to play fine but Nokia Trailers never work. All games fail miserably, even simple ones like Minesweeper.

nraudigy2 said:
I went to AT&T to get a replacement because the capacitive buttons don't respond that good during an audio playing through the speaker. I showed the AT&T rep the issue and he called to get me a replacement device. He was using a black Lumia 900. The brand new phone came in. The capacitive buttons always work now. Definitely a hardware issue. Volume buttons work when locked. Camera button works 50% of the time. The Tango update should fix the camera button as it is confirmed by couple people.
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Ok, so is the new phone running the exact same firmware as the old phone? Did you ever try a hard reset on the old phone, and then not load any apps during the test period?
And the Tango update won't fix anything. The Nokia firmware update, that is supposed to to be attached to the AT&T Mango update, with though.
Sent from my Lumia 900 using Board Express Pro

jimski said:
Ok, so is the new phone running the exact same firmware as the old phone? Did you ever try a hard reset on the old phone, and then not load any apps during the test period?
And the Tango update won't fix anything. The Nokia firmware update, that is supposed to to be attached to the AT&T Mango update, with though.
Sent from my Lumia 900 using Board Express Pro
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I meant the Tango update that comes with the firmware update if you flash it using Nokia Care suite. New phone is running the latest firmware from Zune with Mango. Not the latest Tango update yet. I don't really want to wipe my device again. Nokia is ignoring this issue maybe because there is no fix for it.

nraudigy2 said:
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I meant the Tango update that comes with the firmware update if you flash it using Nokia Care suite. New phone is running the latest firmware from Zune with Mango. Not the latest Tango update yet. I don't really want to wipe my device again. Nokia is ignoring this issue maybe because there is no fix for it.
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Sorry if I wasn't clear.
Is your new phone running the same firmware as your old phone, or a newer version?
Did you ever try a hard reset on your "old phone", without loading any third party apps during a 24-48hour test period to see if the capacitive button issue went away?
I am always puzzled by users who are reluctant to hard reset their phones, but have no problems exchanging their phone, which is in effect a hard reset. If it's not, it should be a requirement 24 hours prior to any exchange.
Sent from my Lumia 900 using Board Express Pro

Multitouch problem, screen is possessed

Hi guys I have a problem with the touch response on my G4 (H815)
Basically when I use multi touch (and sometimes just normal scrolling) in certain apps the phone will recognize screen taps at the bottom of the screen at the home and back buttons and sometimes other areas, I have used the 'multi touch app' from the play store to confirm that this is indeed the case. This is extremely annoying as apps exit by themselves because of this. It doesn't happen every single time either, just sometimes but often enough for it to be annoying and so may be hard to prove to my carrier or LG if i send it back cause they may say there's nothing wrong with it.
It seems like a hardware issue and in that case the phone should still be under warranty right? I got it in August and haven't rooted or done anything invasive.

There are many people having issues with the G4 touchscreen. Check with your carrier and see if you can exchange it or what your options are.

Hi,
Same problem for me, the back and home button seems possessed. Se this video dropbox.com/s/540ozmvdnhemv8f/MOV_0005.mp4?dl=0 for an example. I bought the phone Thursday last week and it have been this pretty much since unboxing. After a factory reset the phone acts normal for a couple of minutes or hours, but goes back to that stage were I can't use the phone at all. I've managed to update to the latest software but the problem didn't go away. I'll try to contact the supplier I bought the phone from and exchange it tomorrow.
Since I do not have enough posts to post external links you have to figure out for youself what to type infront of the "link" I included.