Develop Bugs

TP2 Switching off when closing keyboard

this is a strange one, when i slide out the keyboard out it works fine, but sometimes when i "close" the keyboard away it switches off the phone completly. initially i thought it was software, as i was playing around with some files/settings that mucked the phone up bluetooth wouldnt wwork, nor gps and the phone ran very slow, so i thought i'd upgrade to htcs official 6.5 rom on their webiste (last weekend) and the problem is still there. so i assume its hardware, but i dont understand how. it doesnt matter what program im in it will sometimes just switch the phone off, if im sending a message it doesnt have time to send and its not saved in outbox or draft.
if i close the screen really slowly, slower than the springs want to it seems to not switch off as often.
the phone is an unbranded TP2 bought in august 2009 with the HTCS unmolested 6.1 rom originally.
i dont want to send it off for repair if i dont have to, but have you guys got any ideas

Does the phone completely turn off or just suspend? If it turns off completely it is definitely a hardware issue.

i have that happen too, usually after I switch batteries, so I figured its a hardware thing. Battery losing connection when being jarred by closing I guess? so I tried putting a folded small piece of paper under the battery door to hold the battery firmly there, seems to work so far...

kiint said:
i have that happen too, usually after I switch batteries, so I figured its a hardware thing. Battery losing connection when being jarred by closing I guess? so I tried putting a folded small piece of paper under the battery door to hold the battery firmly there, seems to work so far...
Click to expand...
Click to collapse
+1
I haven't had the issue happen to me, but I've seen a number of posts around here where TP2 owners have had that issue and the solution that worked for several of them was to wedge something under the cover to hold the batt tightly in place...apparently on some models there's just enough wiggle room for it to break the connection and shut the phone off when there's sudden sharp movement, like the slide-close causes.

never thought of the battery, i'll try that cheers

Htc droid Incredible Overheats and reboots

Hello all
I am facing issue in my HTC droid Incredible that after a particular use it overheats and reboots
Also I have changed its rom, radios but still no change
I am currently using Stock ROM 2.2
Some Custom ROM solves this problem
Please help me to solve this problem!!

siddh_2011 said:
Hello all
I am facing issue in my HTC droid Incredible that after a particular use it overheats and reboots
Also I have changed its rom, radios but still no change
I am currently using Stock ROM 2.2
Some Custom ROM solves this problem
Please help me to solve this problem!!
Click to expand...
Click to collapse
What is the particular use?
Some Custom ROM solve this problem
Click to expand...
Click to collapse
Is that a question or a statement?
Are all functions of the phone working, radio, wifi, bluetooth, gps?
What is your cell signal strength? A low or no signal will cause the phone to work harder and consume more battery and get hotter.

Just a couple thoughts,
1.) Battery might be bad. Lithium ion batteries generate heat in use, but if the battery is damaged or was a generic battery to start with (or a counterfeit OEM battery) it would make any heating problem worse. (yes some of those exploding phone stories you hear about are true)
2.) What sort of environment is the device used in? The Dinc is mainly a plastic phone, and has a lot of little seams around the back side under the battery cover. You can try to remove the battery, SD Card, back plate, and any cases or screen protectors, and then (carefully) use a can of compressed air to blow any dust out of it around those openings. Just be careful not to spray any of the propellant liquid (white flume) into the phone, and wait a few minutes for it to come back to room temperature before reassembling. This greatly helped an old Droid2 I had which was getting warm.

eoraptor said:
Just a couple thoughts,
1.) Battery might be bad. Lithium ion batteries generate heat in use, but if the battery is damaged or was a generic battery to start with (or a counterfeit OEM battery) it would make any heating problem worse. (yes some of those exploding phone stories you hear about are true)
2.) What sort of environment is the device used in? The Dinc is mainly a plastic phone, and has a lot of little seams around the back side under the battery cover. You can try to remove the battery, SD Card, back plate, and any cases or screen protectors, and then (carefully) use a can of compressed air to blow any dust out of it around those openings. Just be careful not to spray any of the propellant liquid (white flume) into the phone, and wait a few minutes for it to come back to room temperature before reassembling. This greatly helped an old Droid2 I had which was getting warm.
Click to expand...
Click to collapse
will do this
particular use------> when the battery temperature exceeds more than 39 degree celcius it goes off....

cmlusco said:
What is the particular use?
Is that a question or a statement?
Are all functions of the phone working, radio, wifi, bluetooth, gps?
What is your cell signal strength? A low or no signal will cause the phone to work harder and consume more battery and get hotter.
Click to expand...
Click to collapse
Phone is fully functional
-
signal strength is -73dBm
also using latest radio--->2.15.10.12.20

siddh_2011 said:
will do this
particular use------> when the battery temperature exceeds more than 39 degree celcius it goes off....
Click to expand...
Click to collapse
Let me know if it helps

If the phone is in a case, take it out and see how it does.
Also, some folks report overheating when using Navigation and streaming music and on a charger in the car. If that sounds like your usage, maybe cut back on some of the multitasking a bit and see how it goes.

=P
prius56mpg said:
If the phone is in a case, take it out and see how it does.
Also, some folks report overheating when using Navigation and streaming music and on a charger in the car. If that sounds like your usage, maybe cut back on some of the multitasking a bit and see how it goes.
Click to expand...
Click to collapse
Also if you're rooted you can try SET CPU...I usually turn down the CPU speed that seems to help the heating issue at times.

galaxy s4 randomly shut off???

I've been using my s4 for about 10 days. everything's fine but it has happened like 3 times the phone just shut off itself without me touching it. it's in my pocket, and i was using it like 5mins ago, then when i take it out i found it's totally off already.
the battery had enough juice at the time and the phone didn't feel too warm either. i totally have no clue why this happened. anyone here is experiencing the same thing with your s4? :crying:
for the first two time i can just press and hold the power button to turn it back on. but today when it happened the third time, the press and hold didn't work until i took out the battery and put it back. when it's on, the battery still had like 70% power.
this is frustrating... should i contact t-mobile for an exchange?
p.s. i rooted the phone and from what i can recall, besides titanium backup i didn't install any new app that i didn't have on my old htc sensation. the sensation didn't have this random shutting down problem. (i don't think the titanium caused either).

It used to happen on my s2. But I change roms and it went away.
Change rom and see what happens.
If possiible go full stock for few days.
Otherwise return it.
Sent from my SGH-M919 using xda premium

I've had my phone since the 2nd. Not 1 error or reboot. I've also been running cm nightlies for the past week as well.
Sent from my SGH-M919 using Tapatalk 2

I actually have a problem when I'm on the Internet or doing other things. My phone just got stock on a blue screen and I can't do anything to get out of it. I hav3 to turn off my phone in order to ho back . It happens to me like 8 times since I got the phone im frustrating
..
One question did you install the flash player app from the web
Sent from my SGH-M919 using xda premium

i didn't install the adobe flash player, nor did i install a different rom. everything is stock. i fully factory reset the phone once and after that i even didn't disable or delete any bloat ware. but the random shutting down still happens... annoying

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Mine has done the same thing twice, first time assumed it was me (before the latest firmware upgrade which "improves stability") the second time it was in my pocket, took it out and it was off - thought battery was dead but tried to switch it on anyway and guess what, battery was 90%+
Have no idea why it shut off - stock rom, only "odd" app is Good for enterprise .
Could it be related to overheating in the pocket?
Anyone got any ideas?
W.

Happen to me and to some other Italian guys, too! In my case, the I9500 turn off itself, sometimes reboot itself, just now! Depends from the rom, I don't know why. One rom reboot it, try another rom and after a bit of second shutdown it. And always after tha the display go off
I9505 not, it had only the problem of the audio crackle, for now.

I am also having this issue , please if someone can help...
I am having an i9500 (octa core version) and running United Arab Emirates 2013 June 4.2.2 I9500XXUBMEA I9500OJVBMEA firmware (stock , no root) , frequently when the phone is locked it will shut down on it's own and I have to keep the power button held a bit longer than usual for it to start (like 20 seconds) , I do not want to root it because the company I bought it from is not that...good....so I am very afraid of sending it to their service department , please , any info/suggestions would be greatly appreciated

There is some update about this problem?
I have stock, randomly turns off, sometimes I have to take out the battery to turn the phone on.
It's the only problem I have with the S 4, for the rest is the perfect phone

nazzza said:
There is some update about this problem?
I have stock, randomly turns off, sometimes I have to take out the battery to turn the phone on.
It's the only problem I have with the S 4, for the rest is the perfect phone
Click to expand...
Click to collapse
It's a firmware issue as far as I could tell Good luck finding a good one , I gave up and traded my i9500 for a i9505.

I found out that if i put my phone in the loader it shuts off... Maybe battery problem..

test
test

Sutting itself down
Hi
My S4 is randomly shutting itself down when in my pocket, can you advise how to rectify this situation please?
Thanks

Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol

Hellion_zk said:
Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol
Click to expand...
Click to collapse
I've been running the GT-I9505G play edition phone for the last month and only in the last week has the phone began to reboot on its own. What's strange about it is it usually happens when I'm not using the phone. I've seen it reboot maybe a dozen times over the last week. The phone always reboots and doesn't just turn off.
I'm going to see if factory reset takes care of the problem, if not I guess back to Google for a retread...
Thanks B

Yes I do a lot of bending down and I always have my body in awkward angles while working on the flight line and I used to have the same exact problem at work. I always thought that my S4's shutting off was due to the tiny half a mm gap between the bottom of my 7500mAh ZeroLemon Extended Battery and the bottom of the phone's battery slot, in-turn causing the battery to move inside my S4 and make the battery disconnect from the pins. I noticed a tiny gap in the fitting of the battery to the phone and that the battery was never really snug as much as it was with the 3500mAh Anker Extended Battery for my S3; it's really easy to remove the ZeroLemon battery and thought the battery shouldn't be easy to remove.
So I figured it was either the gap causing it to shut off or my movements somehow causing the power button to be pushed while it was in my pocket. I had a feeling it couldn't be the latter though because the thigh-located cargo/map pockets of my ABU's are a bit too large to not have enough room in the pocket for the power button to be pushed. I ended up solving my shutting off problem by cutting a very small piece of thick, durable paper the length of the S4's battery slot and I used the paper as a shim between the bottom edge of the ZeroLemon battery and my S4's battery slot to close the miniscule gap. Since I did used a thick piece of paper as a shim, I've yet to get any sudden shut-off's... even with the amount of times I bend down and move in ways that would cause it to shut off.
Sent from my SGH-M919 using xda premium

I just recently have same issues, it is turning off while the battery is not dead! i have tries to reset the factory setting but it dose not help at all.
what frustrated that Samsung mobile costumer services in UK is not helping much!!!
any help please

if your phone shuts off and than you try to restart it and the battery is a lot lower than before than your battery is broken

I get exactly what you describe, only takes a slight bend to shutdown. doesn't do it with the back cover off, without the cover the battery moves out slightly and the phone stays on.
Hellion_zk said:
Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol
Click to expand...
Click to collapse

removeable battery

just curious can note 7 avoid this catastrophe if the battery was removeable ,what are your views ?

Since we don't know what the cause was, my opinion is I don't know (well, I read something I haven't seen anywhere on the boards or any other news source but one but I won't state it because I have been accused of reading the news, it is in a language most won't understand anyway). But I am confident they should be able to fix the issue. I would largely prefer them to keep the IP68 rating.

You asked for some views so here are mine, much to the chagrin of many I'm sure but that's ok, that's just fine, really.
Based on currently available information which includes how Li-Ion batteries actually work, I personally would say the actual reason(s) that the Note 7 devices are considered to be defective is not because of the battery itself. So, while having a removable battery is a great thing - and I prefer devices that have removable batteries personally and only buy such devices with my own cash (I got my GS7A as a trade for a laptop so it didn't cost me any cash out of pocket).
Try this hypothetical situation for just a moment, if you will.
Without naming name brands or particular models, say you have a smartphone that has a removable back cover and a removable battery inside. To get to that battery and remove it you must handle the device well enough to be able to get at the back cover, probably find the tiny little gap that most have so you can insert a fingernail into it or perhaps a nail file, a butter knife, anything at all that can fit in that little gap so you can then start to lift the back cover off the device, unsnapping the retainer clips as you do so.
Follow me so far?
After the back cover is fully removed from the device you then have to remove the actual battery itself. Most removable batteries have a spot where you can "hook" a fingernail into and then pull gently to pry the battery up and out of the frame of the phone itself. If necessary you can probably turn the smartphone display side up and then smack the phone into your palm and the battery would probably drop out into hand, but generally most people just use their fingernail or perhaps a spudger to pry the battery loose from the device.
Voila, you've removed the battery entirely, congratulations.
Now here's where it gets interesting:
Say this smartphone has a defect that is occurring at random times on some devices - some of them will exhibit the defect (as cause and effect) and some devices may never exhibit it because of the random nature of how it presents itself. Considering this random nature of the defect presenting itself, say that at some point either while you are actually using your smartphone in your hand, or it's in your pocket, or it's mounted to your dash in your car with a holder, or it's sitting on a desk or table, or anywhere at all really and...
It starts smoking.
I mean it literally starts smoking and the smoke is quiet visible and you can see it easily. You can even smell it as it's happening. If the phone is in your hand when it starts smoking your most common reaction will be to drop the device right then and there, especially if in addition to the smoke you feel some heat buildup, like it was somewhat cool a few seconds ago but now it's smoking and it's getting damned hot, fast.
Again, most people in that situation are going to drop the device immediately.
But your device has a removable battery under the removable back cover, right? So...
If you dropped the device because it was smoking and getting hot there's a chance, a small chance but a chance nonetheless, that in the act of dropping your device when it hits the ground or it lands on a desktop or table top it might just cause the back cover to pop off and the battery might just pop out of the device entirely. That's a possible thing, right, you can actually imagine that dropping a smartphone with a removable back cover and removable battery might just make the back cover pop off and the battery pop out.
Still following me? Good but here's my point.
If you have a smartphone and it starts smoking, anywhere - be it in your hand, pocket, dash holder, tripod holder for pictures, on a flat surface, in a pool, under water, in a toilet, desktop, table, gravel, dirt, sand, on a road, it doesn't matter - the primary way to get the battery out of that device means you have to remove the back cover and then remove the battery and that requires you to hold it but since it's smoking and getting hotter by the second that's not really an option anymore.
So what then? Does that mean having a removable battery is a bad thing? Well, no, not really, but in a situation where the device fails in some manner and causes - that's the important thing here, the cause - the battery to fail as well and burn itself up it means you could potentially suffer some injury yourself because you have to manually remove the back cover then the battery.
tl;dr Yes it's a good thing to have a removable battery, but if a device with a removable battery fails and you want to remove the battery during the failure hoping to save the device itself from further damage, you might be injured yourself because you have to handle the device to some degree to get that failing battery out before it does damage the device or in the most extreme situation explode which destroys the device and also might release the gases from the battery which are incredibly toxic to humans.

I'm just speculating here.
My answer is: Maybe.
If I read is correct and the fault lies with the design flaw more than a battery defect, having removable battery would mean losing water resistance and the curve design, and maybe not apply too much pressure on to the physical battery itself.
What I do know is, if we had removable battery, Samsung would have avoided a full on major recall and just exchange the battery. If size is a problem, maybe a smaller capacity in exchange for safety. And maybe a small refund or a token of gesture to make up for the smaller capacity.
Oh well. What a waste.

Aimara said:
just curious can note 7 avoid this catastrophe if the battery was removeable ,what are your views ?
Click to expand...
Click to collapse
IF the battery is-was the problem then your question has an obvious answer. WE don't know yet what the problem is so no one can yet say.
Its yet more of these threads with yet more speculation over a done and dusted deal.
Ryland

I do agree with broadband. Even with removable batteries, if the batteries were damage, I wont be fast enough to remove it to prevent total loss.
But yah, it will drastically affect the recall process. Recall batteries are still better than the whole phone. And there will be plentybof after market alternatives to tide over temporarily

One of the reason is also easy troubleshooting , but a faulty set is needed to test the theory, example a faulty note 7 came with a removable battery, reports states that it will get extremely hot before smoking up, sure many of you who own Samsung older version of phones, changing battery is quite fast if the techniques is right, ok just a example, if the first one is a sdi battery as claimed, went faulty, threw it off before smoking up.
Went to claim from Samsung, which is ampere battery(forgot the name), if it didn't does a thermal? What's the deduction then?
If the second battery did smoke up, high chance its the phone issue? Of course this is just a theory, with all the reported note 7 smoking up and burned like crisp, it's quite hard to csi it.

Based on my observations, it seems like the replacement units are more prone to blowing up than the original. Even with the ATL batteries.

Oneplus 3 shuts down when dropped no more than an inch

I recently changed the battery for my 5-year-old OP3 with an OEM version. The OEM battery was marginally smaller than the original battery, leaving a tiny gap at the bottom in the phone's battery cavity. It worked fine for a few weeks, then I noticed it would have random shutdowns with the slightest of drops. I tried to fix the problem by (1) putting adhesive tape on the battery so that it wouldn't move; (2) filled the gap at the bottom with a roll of electrical tape to further stop any possible movement.; (3) taped the battery connector so that it wouldn't be dislodged from the socket.
None of these worked. You can see from this video how the phone will shut off with the slightest of drops:
https://imgur.com/a/ach7OCZ
It seems more likely to shut off when the mild impact is on the left side of the phone.
Tired of having to handle my phone like it was an egg, I reinstalled the original battery and the problems were gone. But now I'm left with a fast-draining battery that will only get worse.
Any idea what else I can do?
I can't find the original battery, and this was actually my second OEM battery purchase (the first was marginally too big to fit into the cavity), so I'm hesitant to try buying another one.

dltk said:
I recently changed the battery for my 5-year-old OP3 with an OEM version. The OEM battery was marginally smaller than the original battery, leaving a tiny gap at the bottom in the phone's battery cavity. It worked fine for a few weeks, then I noticed it would have random shutdowns with the slightest of drops. I tried to fix the problem by (1) putting adhesive tape on the battery so that it wouldn't move; (2) filled the gap at the bottom with a roll of electrical tape to further stop any possible movement.; (3) taped the battery connector so that it wouldn't be dislodged from the socket.
None of these worked. You can see from this video how the phone will shut off with the slightest of drops:
https://imgur.com/a/ach7OCZ
It seems more likely to shut off when the mild impact is on the left side of the phone.
Tired of having to handle my phone like it was an egg, I reinstalled the original battery and the problems were gone. But now I'm left with a fast-draining battery that will only get worse.
Any idea what else I can do?
I can't find the original battery, and this was actually my second OEM battery purchase (the first was marginally too big to fit into the cavity), so I'm hesitant to try buying another one.
Click to expand...
Click to collapse
Don't you have OnePlus service centres? The original battery should be available with them. I replaced mine from the service centre with no issues.
Anything bought outside is a hit or miss.

TNSMANI said:
Don't you have OnePlus service centres? The original battery should be available with them. I replaced mine from the service centre with no issues.
Anything bought outside is a hit or miss.
Click to expand...
Click to collapse
The ones where I'm located don't have batteries for anything prior to OP6

dltk said:
The ones where I'm located don't have batteries for anything prior to OP6
Click to expand...
Click to collapse
Buy a op3 battery from ifixit. The batteries are on par with manufactuer. The shutting off issue is caused by a loose plug from the battery.