Develop Bugs

TP2 Switching off when closing keyboard

this is a strange one, when i slide out the keyboard out it works fine, but sometimes when i "close" the keyboard away it switches off the phone completly. initially i thought it was software, as i was playing around with some files/settings that mucked the phone up bluetooth wouldnt wwork, nor gps and the phone ran very slow, so i thought i'd upgrade to htcs official 6.5 rom on their webiste (last weekend) and the problem is still there. so i assume its hardware, but i dont understand how. it doesnt matter what program im in it will sometimes just switch the phone off, if im sending a message it doesnt have time to send and its not saved in outbox or draft.
if i close the screen really slowly, slower than the springs want to it seems to not switch off as often.
the phone is an unbranded TP2 bought in august 2009 with the HTCS unmolested 6.1 rom originally.
i dont want to send it off for repair if i dont have to, but have you guys got any ideas

Does the phone completely turn off or just suspend? If it turns off completely it is definitely a hardware issue.

i have that happen too, usually after I switch batteries, so I figured its a hardware thing. Battery losing connection when being jarred by closing I guess? so I tried putting a folded small piece of paper under the battery door to hold the battery firmly there, seems to work so far...

kiint said:
i have that happen too, usually after I switch batteries, so I figured its a hardware thing. Battery losing connection when being jarred by closing I guess? so I tried putting a folded small piece of paper under the battery door to hold the battery firmly there, seems to work so far...
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+1
I haven't had the issue happen to me, but I've seen a number of posts around here where TP2 owners have had that issue and the solution that worked for several of them was to wedge something under the cover to hold the batt tightly in place...apparently on some models there's just enough wiggle room for it to break the connection and shut the phone off when there's sudden sharp movement, like the slide-close causes.

never thought of the battery, i'll try that cheers

Phone turns off about once a week

The subject heading pretty much says it all. I think about once a week I'm coming to my phone, pressing the power button to wake up the screen, and I'm finding that the phone was totally off.
Just the other day it happened twice. Never happened before, and it may be a one off.
But am I just accidentally taping power off (which I'm pretty sure I am) or am I going towards making sure my backups are current and getting a replacement (no doubt referbished) Desire?

Perhaps it's a 3rd party application causing the issue?
I'd suggest you do a hard reset and see if the problem comes back.
It's pretty difficult to accidentally power off your device. You still have to go through 2 screen taps to power off after you long-press the stand-by key.
Get it exchanged if you've ruled out any 3rd party applications.

This happened to me for the first time yesterday. Left my phone in the glove box of my car, came back and it was turned off. It would turn back on either, I tried for ages in a mild panic!
When I got home I removed the battery for a bit and then it suddenly worked.
All been OK since.

ohyeahar said:
Perhaps it's a 3rd party application causing the issue?
I'd suggest you do a hard reset and see if the problem comes back.
It's pretty difficult to accidentally power off your device. You still have to go through 2 screen taps to power off after you long-press the stand-by key.
Get it exchanged if you've ruled out any 3rd party applications.
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I was thinking about 3rd party applications, but haven't started investigating. Probably because of the frequency it occurs and the amount of apps I have. Though I think I only have pretty popular apps.
I did a post a while ago that I had dropped the phone in a very minor way that would not have broken a Jacobs Cream Cracker (if you don't live in UK, they are very fragile, brittle, biscuit type things). But on each of the two times, one of them being a very cushioned landing, when I picked up the phone, it was off. I was thinking that this must have been what happened. But I'm now thinking it was either a separate issue or coincidence because I don't drop the phone and it still is sometimes off. And I think this occured before even the minor falls.
Hmmmm.....

I just did a test and dropped it from exactly 3cm flat onto my desk and it was instant off. I should add that I have a silicone/gel tight case on my Desire.
Like I said before I don't think this is the main problem, I think this is a secondary issue. And as I've said before, I think the phone going off from this sort of a drop/shock is too sensitive and delicate. Maybe sometime is not quite as tight as it could be in other people's phones.

Perhaps the body of your device is a bit warped such that the battery is a bit loose. That would explain why your device would power off from shock. The battery contacts may have shifted.
Try this. Take off your battery cover. The battery contacts should be on the left (the side without the volume rocker). Try to leverage the right side (the side with the volume rocker) of the battery so that the battery remains in contact with the device. I would try to slip thin strips of paper on the right so that it pushes the battery to the left.
Then try your 3cm drop test again. See if it improves.
If it improves, you can choose to continue using this method (despite how ghetto it is). Or you can see if you can get it replaced under warranty. Don't mention that you dropped the device, of course!

Other issues (like the glovebox fellow) could be related to heat, too. If it's too warm, I wouldn't be surprised if it turns off and doesn't turn back on until it's cooled down.

The phone has never yet failed to turn on the instance I've pressed the power button.
Looking into said ghetto method....
Nope. Contacts on the phone are all sprunt and sticking out nicely to meet the contacts on the battery, which will then compress the sprung contacs. So I doubt pushing any of the contact out further will help.

Is there any sound meant to come from the phone when you shake it? I don't mean furiously shake it, but just a milding shaking by your ear.
I have always heard a small movement but had assumed it was the vibrating mechanism.

Cleargrey said:
Is there any sound meant to come from the phone when you shake it? I don't mean furiously shake it, but just a milding shaking by your ear.
I have always heard a small movement but had assumed it was the vibrating mechanism.
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Its the camera lens (internal focus part). Its like this on all HTC devices due to the lens they use.

[Q] Galaxy Nexus shutting down

My GSM Galaxy Nexus has been experiencing random shut-downs, especially when it is in my pocket. I haven't noticed any problem with overheating and I tried rooting it and installing the latest version of ICS 4.0.4 directly from Google's source.
I also have Lightflow installed, but I doubt that it causes shut-downs, since I've only heard of reboot problems.
I suspect it could be a problem with the battery because, whenever this happens, the charge level goes down by at least 5% or more.
So, does anybody know how to remedy this? Or will I have to exchange the phone?

This has happened to me a couple times. I never know how long it's been off. I'll take it out of my pocket, and it's just totally off. I hold the power button and it starts up. Very frustrating bug though... as rare as it may be.
I'm still stock, unrooted 4.0.2 using the extended battery on VZW. Holding out for the first update, then we'll see...

Just so you know next time that happens grab a log and post it. Also, if you battery is down, try wiping stats, that usually brings it back.

obsanity said:
Just so you know next time that happens grab a log and post it. Also, if you battery is down, try wiping stats, that usually brings it back.
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Click to collapse
Sorry for being such an ignorant and a noob but by log you mean a crash log right? Which is the best way to obtain them?

This happens to me about once a day. I'll come back to the phone and it will just be off. I aslo have root and lightflow installed. What's the best log to get?

It was the battery for me...
This was happening to me too, almost every time I took my phone out of my pocket, it was turned off.
After a couple weeks of troubleshooting and googling, I figured out what it was. It was the phone getting "twisted" in my pocket from sitting and standing. If you twist your phone like your're trying to wring water out of it (not too hard), the battery loosens just enough to cause the phone to lose power. I fixed this by taping a thin piece of foam to the inside of the battery cover to keep the battery in place. Makes the back of phone feel firmer too.

Hello !
I'm experiencing the same kind of power off.
Very often it's in my pocket, but sometimes not.
I've leave the debug mode on for the day, so last time it happens to me i've save a "abd bugreport" to a file.
Is there any clue that can be found in this file to know why the phone shutdown ?
Regards,
Antoine
EDIT : I have YAKJU 4.1 stock ROM, no root, no unlock.

I noticed a while ago before seeing the videos that if I banged my GN against the table a certain way against its bottom left corner that it would shut down. I solved that like the poster above by putting an extra something in between the battery and the cover (paper). That solved lots of the problems I had with my phone shutting down when I put it down on hard surfaces. There is though, I believe, a second software caused issue for some of the shutdowns. I still pick it up once every couple days to find that it's off. I've banged it, tapped it, twisted it, and I can't get it to shut down physically like that anymore.
I'd like to know more about how to pull the logs and find out what's going on.

I've had my Nexus for three days now, and I've had several shutdowns. Two of them were during a phone call, and the other two were during a workout using micoach app. The twisting/pocket option doesn't apply to me, because during the calls I was holding it in my hand, and during the workout it was strapped to my arm. I also have lightflow, and will uninstall to see if there is any difference. Running totally stock unrooted 4.1.1. This is making the phone totally unreliable, and I will return it if I can't get this fixed soon.

Every would have had that problem due to how poorly Samsung constructed the battery slot for the battery to fit it. What I did to fix that problem was take out the battery. Even from time to time rage quit and rip the battery out while the phone was on. And put it in, and push it a bit up toward the camera. That fixed my battery issues. Others have put a foam thing (sorry I don't know the name) where the battery slot golden things were so the battery wouldn't move. You can also try that.
Galaxy Nexus-codenameandroid rom

I uninstalled Lightflow after posting my previous message, and since then have not had any random shutdowns. All calls are performed flawlessly, and I've used micoach several times again (this was when the problem was most obvious) without any problem. I haven't changed anything else, so I'm pointing my finger at Lightflow. I'm installing it again to make sure it was the cause, will report back.
Regarding the battery problem, I've been looking at it and can't see how it can become loose. It is really tight, and there is no spare room to add any kind foam. Maybe thye have tweaked the design on later batches? My GN was built March 2012.

I had the same issue and it was caused by an app. The app "Boid", a twitter client still in beta, was causing the reboots. The reboots occurred once or twice a week, they happened on 100% stock ICS, 100% stock JB, custom roms also.

Like the above poster, I uninstalled LightFlow and am no longer having any issues. I'll try and get in touch with the developer and see if there are any logs I can get to help.
Sent from my Galaxy Nexus using Tapatalk 2

[Q] Possible Charging port issue?

Roughly a week ago I'm laying in bed playing Candy Crush. My girl comes in and ask me to come help her with the pool. I leave Candy Crush up and running, but turn off the screen and slide the phone into my back pocket. I dumped a few chlorine tablets in the pump, and we move the ladder to the other side of the pool (above ground pool). I come back in to finish my game and all of the sudden, S-Voice and Task Manager continuously pop up while I'm trying to play. I ODIN my phone and reset the flash counter getting it ready for warranty replacement, but it stopped afterwards. So of course I write it off a software bug / glitch.
So this past week I would go and put my phone on the charger at night, and wake up the next morning to find that my phone had stopped charging throughout the night. Now sometimes I can't even get it to start charging. I've actually sat there and seen it stop charging, Also, the last time I ODIN my phone, was the last time I was able to get any computer to recognize my phone. I've also had my phone randomly pop up and say that it is "docked" when it's not plugged into anything.
The only part I don't get is in the beginning why it was randomly acting like I was hitting the home button. Is it possible that the charging / data port could cause this type of behavior? I've never used one, or even read about one...but I assume the dock has features / buttons that would also be like hitting the home button. So I'm assuming that it's possible to emulate the home button being pressed through the charging / data port?
Thanks in advance.
emoti0n

Could it have gotten wet at some point? Sounds like that kind of effect, but I'm sure you would have mentioned it...
Maybe the home button got pressed and stuck while in your back pocket?
Can you still return it?
Sent from my SGH-I317 using Tapatalk 2

slaydog said:
Could it have gotten wet at some point? Sounds like that kind of effect, but I'm sure you would have mentioned it...
Maybe the home button got pressed and stuck while in your back pocket?
Can you still return it?
Sent from my SGH-I317 using Tapatalk 2
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i don't know why people would put the phone in their backpocket. or WHY they even bring their phone when they're helping with the pool.
you didn't state if your phone has a case, if it was a tight sqeeze for your phone when you put it in your back pocket, but chances are, your board is damaged. you COULD try and if they ask, you can alway hope they don't check and just probably replace it. mention that your charging port failed and if they tried to charge it and it didn't work, they MIGHT accept your warranty.

I put it in my back pocket verses my front pocket because it's NOT a tight squeeze. I also carry everything else in my front pockets, keys, lighter, flash drives, ect... Things I wouldn't want pushing against my phone. If I sit down I remove it from my back pocket and sit it in front of me on a table or something. I do have a case and it covers a good portion of the phone, including the charging port, headphone jack, and stylus. The chances that it got wet is slim to none. The reason I took it with me is because I have a very sick family member, and if they happen to call for whatever reason... I don't want to miss that call. Regardless, they did replace it under warranty.

Mi Max Prime, unstable (on MIUI v8.2.3)

Hello everyone,
i recently purchased Mi Max Prime (Helium, 128GB, India). without exploring the phone much, i updated the ROM to v8.2.3 at the first notification i got of update (which was soon after purchasing). since then, facing a myriad of issues:
1. random freezing - this issue was there even prior updating.....the phone would freeze when the OS would ask about app-permissions (to access contacts, photos, etc.); after updating, it has become less pronounced, but seems to have increased in playstore, esp. when attempting to download any app.
2. random shutdown - it would so happen that if i press the power button to turn the screen off, or even if the screen dims off after inactivity, many-a-times the phone would simply shut down. at that time, i have to keep the power button pressed for a longer time to boot the phone, than is normally reqd.
3. apps sometime take long moments to respond. happens sometimes even when flicking homescreens or when in settings.
all these have been happening frequently, making it a frustrating experience.
has anybody faced similar issues? previously i was thinking of taking it to the service centre, but then read some posts here wherein people had written that it ultimately proved futile, and changing the ROM to a custom one would be a better recourse, and that ROMs like PureNexus, RR, etc. are MUCH better than MIUI.
could somebody pls suggest about this?
TIA!

either flash a new official rom with full wipe Or try a custom rom!

Offical rom doesn't have any performance issues I think you better take it to service center.

Have the Helium 64GB on the EU rom, do experience some apps taking awhile to respond and on the rear occasion phone froze. But not to the point of it being a bother.
Sent from my MI MAX using Tapatalk

thanks for your replies.
as a prelim measure, seems sensible to take it to the service centre and ask them first. if that doesnt help, will then surely install a custom ROM. am lamenting for not having checked the phone earlier. i got it from amazon but because of some simcard-woes, i delayed testing the phone & had kept using my older phone for some days, and now amazon product-return window is closed. so no alternative other than taking it to the serv centre.

hi guys,
i took the phone to the service centre y'day. the reply i got doesnt exactly bolster confidence in me. i was told that the OS would've to be upgraded as you are facing software-issues. i then told them that i already have the latest global ROM, OS v8.2.3. i was then told that you downloaded it from the 'internet', while we at the service centre currently dont have this version. we'll be getting it in the next week here, & then you bring the phone to us, we'll re-install the said version through OTA, 'properly'.
now am highly wary if that'll help at all. what do you say? should i simply install a custom ROM now, or go there & give what i was told a try?

MegaMaverick said:
hi guys,
i took the phone to the service centre y'day. the reply i got doesnt exactly bolster confidence in me. i was told that the OS would've to be upgraded as you are facing software-issues. i then told them that i already have the latest global ROM, OS v8.2.3. i was then told that you downloaded it from the 'internet', while we at the service centre currently dont have this version. we'll be getting it in the next week here, & then you bring the phone to us, we'll re-install the said version through OTA, 'properly'.
now am highly wary if that'll help at all. what do you say? should i simply install a custom ROM now, or go there & give what i was told a try?
Click to expand...
Click to collapse
Forget about Xiaomi software support and enjoy the hardware you got in hands...

nijel8 said:
Forget about Xiaomi software support and enjoy the hardware you got in hands...
Click to expand...
Click to collapse
You naughty, naughty rascal! Love when you talk dirty about MiUI... Don't get this literally.

so as i was expecting, the service centre still havent got the global ROM v8.2.3 with them. wont waste time about this anymore. will test the phone for a day or two come the weekend, and then install a custom ROM. thanks for the replies y'all!

ask for replacement..

Mimax Helium Random Shutdown at 80+% Battery Charge
My phone shuts down randomly on a full charge and it all began when I sat down with the phone in my back pocket. The case curved and it just began behaving badly.
I bought a new aluminium back from eBay and power button ribbon because it did not power on when pressed many times. This did not help much, but it was cool have a straight shiny new case and fully functioning power button.
Annoyed, I took the phine apart and realized that the battery ribbon was coming loos whenever the phone was bumped ever so slightly because the battery was moving around in the phone. Furthermore, the screws holding the metallic plate over the main board had thread out. Thus, it's was not holding the ribbon in place. Note, you will know that it is a poor battery to main board connection problem if you apply pressure connection and the phone start when the power button is pressed and dies as soon as the pressure is released.
To fixed the threaded out screws, I place a dab of crazy glue into each screw hole. To apply pressure on the battery to main circuit boards ribbon connection, precut a small piece of cardboard and attach it to the back of the battery ribbon where it attached to the main board with a speck of crazy glue to hold it in place. Then quickly replace the metallic plate on to the main board with the screws before the crazy glue in the screw holes dry completely.
To keep the battery from moving around in the phone I placed a speck of glue from my hot glue gun on perimeter of the battery to secure it in place. I then realized assembeled the phone and gave it a full charge.
Realizing that the problem could also be related to an outdated rom, I downloaded the latest rom and flashed it. Then, I came across a firmware update project on xda at https://www.google.com/amp/s/forum....elopment/firmware-xiaomi-mi-max-t3741655/amp/ so I flashed that on to the phone too.
As of this posting, the phone has been running without issue for the past 48hrs. Hope this helps, because I was actually dreaming about smashing this phone with a hammer. Now I love it again ?
---------- Post added at 11:16 PM ---------- Previous post was at 11:08 PM ----------
My phone shuts down randomly on a full charge and it all began when I sat down with the phone in my back pocket. The case curved and it just began behaving badly.
I bought a new aluminium back from eBay and power button ribbon because it did not power on when pressed many times. This did not help much, but it was cool having a straight shiny new case and fully functioning power button.
Annoyed, I took the phone apart and realized that the battery ribbon was coming loos whenever the phone was bumped ever so slightly because the battery was moving around in the phone. Furthermore, the screws holding the metallic plate over the main board had thread out. Thus, it's was not holding the ribbon in place. Note, you will know that it is a poor battery to main board connection problem if you apply pressure to the connection and the phone starts when the power button is pressed and dies as soon as the pressure is released.
To fixed the threaded out screws, I place a dab of crazy glue into each screw hole. To apply pressure on the battery to main circuit boards ribbon connection, precut a small piece of cardboard and attach it to the back of the battery ribbon where it attached to the main board with a speck of crazy glue to hold it in place. Then quickly replace the metallic plate on to the main board with the screws before the crazy glue in the screw holes dry completely.
To keep the battery from moving around in the phone I placed a speck of glue from my hot glue gun on perimeter of the battery to secure it in place. I then reassembeled the phone and gave it a full charge.
Realizing that the problem could also be related to an outdated rom, I downloaded the latest rom and flashed it. Then, I came across a firmware update project on xda at https://www.google.com/amp/s/forum....elopment/firmware-xiaomi-mi-max-t3741655/amp/ so I flashed that on to the phone too.
As of this posting, the phone has been running without issue for the past 48hrs. Hope this helps, because I was actually dreaming about smashing this phone with a hammer. Now I love it again ?