Develop Bugs

Screen Flicker - Response from HTC

I have had my One X since last week on O2, I have noticed the screen flicker on full brightness. So I decided to contact HTC about this and they told me that there must be a problem with my device and to send it back to O2 and get a new one.
If that true then the new 1.28 OTA will not fix the problems that we myte have and it’s a hardware fault 

What do you class as a flicker? I notice my screen dimming and brightening fairly regularly under artificial light. Is your flickering more regularly?

fletchem said:
What do you class as a flicker? I notice my screen dimming and brightening fairly regularly under artificial light. Is your flickering more regularly?
Click to expand...
Click to collapse
Its more like a light strobe effect

You are right. Go and return it for a new one... HTC told me the same!
Sent from my HTC Desire using XDA

I'm the same.
Had an undranded One X from phones for you with terrible screen flicker.
I phoned HTC and they said it was def not normal or something that could be fixed with a software update.
I'm just back from exchanging it for a new one and this one is flicker free.

seems there are different types of screen flickers...
i experienced once something like a bad analog tv reception on a very small rectangular portion in the upper left corner when using the browser. you couldn't figure out what was "underneath" it.
it disappeared the same way it appeared...out of the blue

Hi, guys. What do you mean by screen flicker? Im finding that with mine on full brightness it appears as if the backlight part is flickering. Is this what you guys have had? thanks

jsmith_00 said:
I have had my One X since last week on O2, I have noticed the screen flicker on full brightness. So I decided to contact HTC about this and they told me that there must be a problem with my device and to send it back to O2 and get a new one.
If that true then the new 1.28 OTA will not fix the problems that we myte have and it’s a hardware fault 
Click to expand...
Click to collapse
When you say screen flicker is this happening all the time? I mean are you talking on the home screen and in apps or just when things are loading etc...?

zerozoneice said:
seems there are different types of screen flickers...
i experienced once something like a bad analog tv reception on a very small rectangular portion in the upper left corner when using the browser. you couldn't figure out what was "underneath" it.
it disappeared the same way it appeared...out of the blue
Click to expand...
Click to collapse
this is not a flicker this one is the browser glitch
silly game HTC is making us play really....more n more i realize i was stupid not to keep the grey that was running perfectly

I just can't see how it can be hardware...
Mine is flickering at times too.It seems like just about every device that is out there is doing it. I still think its software based, and probably a setting to do with the LCD display. If its hardware then HTC are going to run out of phones...

it's what is being discussed here http://forum.xda-developers.com/showthread.php?t=1592157
and HTC CS said the same to me, do a DOA. So I don't think it's software related. Those responsible at HTC should have let their employees know by now if it was SF related, so there's no indications it is so.

Thinking back to when my MacBook had a flickering problem a few years back and when I remember a Dell laptop at work having had an issue before too; I am sure Apple/Dell simply released firmware updates to fix the problem as it was an update that had caused the problem.
Surely something similar can/will be done with the HTC? Maybe its not happening on all devices and is inconsistant so HTC are telling people to DOA there devices whilst they work on a fix for it (maybe OTA)?
I just find it hard to believe that I have had 2x devices now and both have suffered different issues that it could always be the hardware. It would have to be seriously bad luck for 2x phones to come with issues down to the hardware; usually when this many people are having problems its a software issue over hardware (isn't it?).
I mean mine is flickering slightly on certain screens or during certain actions, I don't want to DOA a second device just to get this problem again as I really do love the phone. If the flickering can/will be fixed then I am happy to wait for that, but as mentioned before at this rate everyone with be DOA'ing devices just for the sake of it as different devices just seem to have the same and/or similar issues.

I have this problem. What is weird is that if I charge the phone fully the problem disappears until discharge at reaching like 80% where it starts to appear again and gets worst over discharge. I'd like to know if I'm alone. If not there are chances an OTA can solve it as it would be some kind of bad power management of the screen. And we all know our power management has some troubles
Sent from my HTC One X using XDA

joplayer said:
I have this problem. What is weird is that if I charge the phone fully the problem disappears until discharge at reaching like 80% where it starts to appear again and gets worst over discharge. I'd like to know if I'm alone. If not there are chances an OTA can solve it as it would be some kind of bad power management of the screen. And we all know our power management has some troubles
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Well I didn't notice it at all today, but I have noticed it when my device got to around 68% battery. Although it could of triggered before but I might not have been on the device. Whilst I was using it from 100% down to 86% everything was running perfectly fine with no flicker at all.
Could it be an app/widget in the background that is causing it? Then again probably not as we would all of had to install that same app/widget so ignore me there (thinking out loud).

It seems a lot of the initial launch day stock have the flicker.
I got mine on the 5th from Phones4U and my phone and some others sold that day have been returned to the same store.
The one I got today is totally flicker free on all colours. The screen seems totally different. It's not as blindingly bright as my original one but of a much better quality.
It may be software related but this would suggest otherwise.

If the thoery of it appearing while battery is going down it could just be some underpowering of the screen. That sounds logical and solvable via OTA.
I don't think any app could do that
Sent from my HTC One X using XDA

joplayer said:
If the thoery of it appearing while battery is going down it could just be some underpowering of the screen. That sounds logical and solvable via OTA.
I don't think any app could do that
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Yeah it does... As I said thinking back to Macbook/Laptop and the flicker (which had LCD screens) they were sorted via a firmware upgrade as I mentioned; which really would lead me to think OTA could sort it and that HTC are saying to DOA devices simply because they don't have a solution right at this moment in time.

DazNoonan said:
Yeah it does... As I said thinking back to Macbook/Laptop and the flicker (which had LCD screens) they were sorted via a firmware upgrade as I mentioned; which really would lead me to think OTA could sort it and that HTC are saying to DOA devices simply because they don't have a solution right at this moment in time.
Click to expand...
Click to collapse
Wasn't aware of this MacBook case. Nice to hear.
As I had some troubles with HTC i can tell you that (at least in France it works this way) their support service is like a different company. There is no communication between them and that is wanted for you not to be able to go far in complains. The people at these support center just read there scripts and know less of the product than we do. They can't be aware of early releases issues this way so for them the only solution is a new device. In the end that is stupid because they loose money and their good reputation
Sent from my HTC One X using XDA

joplayer said:
Wasn't aware of this MacBook case. Nice to hear.
As I had some troubles with HTC i can tell you that (at least in France it works this way) their support service is like a different company. There is no communication between them and that is wanted for you not to be able to go far in complains. The people at these support center just read there scripts and know less of the product than we do. They can't be aware of early releases issues this way so for them the only solution is a new device. In the end that is stupid because they loose money and their good reputation
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Thats exactly how it happens over here mate; would rather do the quick fix (handset exchange) than worry about the problem as they are reading from a script and probably don't even really understand the problem... By giving you another device they can simply bide time to report the problem to the technical team to work on a resolution.

I get that flicker only at lock screen when the notification lock screen its select it. Other than that none. So I can't use that lockscreen
Sent from my HTC One X using Tapatalk 2

[Q] Can they keep me on the contract with faulty phone??

Hi,
On the 5th of April I signed a 24-months contract with Three and got a HOX with it.
I've got this package from a Three Store (sadly....).
From day one I had coverage problem at home (and only around my block) serious enough for them to give me a free 28-days while they try to fix the situation in my area (central London, by the way).
Also, yesterday I heard/read that Three, very professionally, will just skip this 1.28 OTA upgrade (which could have improved the situation with my coverage problem).
As if this was not enough, I was reading about this "screen flex" problem that most of white HOXs have and how HTC said they will replace all these faulty handset.
Sure enough, my handset had this problem, so I went today at the store and asked for replacement; they had 4 models in store and ALL of them were more or less flawed!!!
I asked them what I should do and they said they would order new stock...
At this point I asked them, if also with the new batch of phones this problem persisted, if I could brake the contract and return the phone: the guy said "it cannot be done. The contract cannot be broken in any case". All I could do was take the black model.....
Now, I moved in the UK recently and I don't know exactly how these kind of disputes are handled in this country, but do you think this is normal?
I am having the worst service ever, several difficulties and the phone they sold me is faulty (not unusable, but HTC officially admitted it's a fault): can they really just say "We won't terminate your contract."??
In Italy in this case I would appeal to some kind of "Consumer agency" to ask for help, but here I don't know how to move.....
What do you suggest??
Should I just wait for the new batch of phones to arrive? What if that doesn't work either??
Thank you very much....
p.s. Too bad I discovered too late that the worst thing I could have done was buying the phone from a store and not online....I couldn't imagine that would have made any difference....

Unfirtunately contract cant be broken wen ure talking about screen fkex u dont just meanpressing the edge and gettin a rainbow effect do u? Because that isnt really a flaw
Sent from my HTC One X using XDA

snowwhite007 said:
Unfirtunately contract cant be broken wen ure talking about screen fkex u dont just meanpressing the edge and gettin a rainbow effect do u? Because that isnt really a flaw
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I am in fact talking about that issue, yes....
But if HTC admits it is a build flaw and they are ready to replace the handset (which is my understanding it's how things are), shouldn't that mean I can have a replacement or, if the problem doesn't get solved, a refund??
After all, this issue affects only white HOXs and on a per-handset basis...this looks like a build problem IMHO...

emmedema said:
I am in fact talking about that issue, yes....
But if HTC admits it is a build flaw and they are ready to replace the handset (which is my understanding it's how things are), shouldn't that mean I can have a replacement or, if the problem doesn't get solved, a refund??
After all, this issue affects only white HOXs and on a per-handset basis...this looks like a build problem IMHO...
Click to expand...
Click to collapse
The UK Sale of Goods act will protect you if you can prove that the item isn't fit for purpose. I doubt the flex will be a basis to use it though
http://whatconsumer.co.uk/the-sale-of-goods-act/
This might help you too....
http://www.direct.gov.uk/en/Governm...merrightswhenbuyinggoodsandservices/DG_182935

The actual.screen flex that Htc is refering to is some units shipped with permanent rainbow spots every device will have them iff pressed blackberrys is an example aswell i think forums have blown this out of proportion.who is actually going to press the sides of there screen?
Sent from my HTC One X using XDA

What snowwhite007 said.
The way LCDs are designed means that if you apply pressure then you'll get distortion. It isn't a flaw in the screen or the phone. You need to push much harder than you would during normal operation for it to happen.

I understand....
Ok, well, I never said it would make my phone unusable...I was just worried that the screen would be weaker because of this issue....
However, we'll se how it goes in time!
Thanks for you answers

Three say that they are working on a newer than 1.28 version and will be released in May. (personally, I think its flannel, it really is the 1.28 version we have seen here but with their crap on it and are calling it something different to cover up the delay in getting it out. Call me cynical if you like, lol)
Anyway, the 1.28 will fix the connection problems, at least it has done on most peoples handsets that post on here.
Steve

Tomo1971 said:
Three say that they are working on a newer than 1.28 version and will be released in May. (personally, I think its flannel, it really is the 1.28 version we have seen here but with their crap on it and are calling it something different to cover up the delay in getting it out. Call me cynical if you like, lol)
Click to expand...
Click to collapse
At least they've said they're doing something. Orange have said nothing. :|

Tbh I can't see why people are considering the flex thing as an issue, like said above, try do that on any LCD tv, or monitor or LCD phone screen, it all does it, but would you return your tv because of that? No because that is how it is. My dhd did that when pushing stupidly hard on the screen, same as the one x, this is in no way a design flaw! It's people abusing their devices imo.
Sent from my HTC One X using XDA

lawrence750 said:
Tbh I can't see why people are considering the flex thing as an issue, like said above, try do that on any LCD tv, or monitor or LCD phone screen, it all does it, but would you return your tv because of that? No because that is how it is. My dhd did that when pushing stupidly hard on the screen, same as the one x, this is in no way a design flaw! It's people abusing their devices imo.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Apart from the "pressing screen for rainbow effect", are you guys having the same problem as me, wherein I can actually press the whole screen on the left hand side and the screen physically moves. It clicks in and out of the phone, as if to suggest its not fitted properly. Is this the same fault you guys have? I'm getting my 4th replacement tonight, really pissed off at the moment

winwiz said:
Apart from the "pressing screen for rainbow effect", are you guys having the same problem as me, wherein I can actually press the whole screen on the left hand side and the screen physically moves. It clicks in and out of the phone, as if to suggest its not fitted properly. Is this the same fault you guys have? I'm getting my 4th replacement tonight, really pissed off at the moment
Click to expand...
Click to collapse
Thats not normal. My screen doesn't move at all. It does sound like your screen wasn't fitted properly and it isn't clipping into the latches properly.

Tiersten said:
Thats not normal. My screen doesn't move at all. It does sound like your screen wasn't fitted properly and it isn't clipping into the latches properly.
Click to expand...
Click to collapse
I got a reconditioned unit from Orange
silly buggers sent me out one that someone didn't recondition properly!

My experience with the HTC One X

I couldn't wait to get the device the day it came out, i walked 5 miles to the nearest Three store the day before it came out only to be disappointed after they lied to me by phone telling me i could get it, but never mind, i pre-ordered it and got it the next day when the store opened,
like with all technology i was super excited to get home and play with my new technology, all was well
until i started noticing some pretty extreme overheating, it was so hot while playing games that the plastic on the back actually deformed due to heat, i thought it was just me, so without giving a damn i went to the Three store and got it replaced, no questions asked.
That was just a week after purchase, the new device wasn't overheating it was obviously just bad luck or so i thought...
during the past 2 months i started noticing more issues with the device, HTC says they are using Gorilla glass,
so nothing new here, my past 2 phones had it too, but obviously something is wrong... i first noticed a 5 mm hardly noticeable scratch on the top left end of the screen, i was sad, it's a phone that's suppose to last me 2 years, but yeah, nothing big, but now i'm noticing a hell of a lot of scratches on the screen, these aren't big scratches, they are so called "micro-scratches" but you can still see them if you are looking for them.
So
Overheating
Micro-scratches
pretty bad, but that's only the start...
last week while watching a YouTube video i noticed a white pixel on a black screen, probably something on me screen i thought but no...
turned out to be a dead pixel, tried the usual dead pixel repair stuff but no, nothing worked, i'm trying not to notice it but c'mon, it's so visible
once you know it's there, so frustrating, nothing i can do about it.
thought that was the worst thing, and quite possibly it is, but now i noticed a yellow tint spot on the bottom left of the screen, i thought the worst was with me but no, there was more to come.
so
Overheating
Micro-scratches
Dead pixel
Yellow tint spot
Pretty bad... but there's more...
Wi-Fi antenna connection fault, doesn't affect all but i got that too, it's a joke!, have my phone less than 2 feet away from the router yet i still get weak signal until i squeeze the phone (No this is not the damn iPhone 4 cellular signal fault for god sake)
So yeah...
Today i have these issues
Micro-scratches
Dead pixel
Yellow tint spot
Wi-Fi antenna fault
I'm tired of defending HTC, i loved my HTC Desire, and my HTC Desire HD, not a single problem with them,
but the fact that i had to swap my phone the week i got it, and now i have to put up with so many faults just because i unlocked my phone with your Dev site is a total unacceptable joke,
I was lucky to be one of few who's phones were suppose to be sent off to Taiwan for testing for that wi-fi issue,
that would mean i'd get a new HTC One X and all the faults would once again be gone, but HTC care manager Zoe N doesn't care any more...
it's been a week since she last replied to me, people on the phone won't let me speak to her either,
Can anything change the experience i had and make me forget it? defiantly not, unless i get a full refund and get to keep the phone.
I hope nobody else has to put up with so much crap from HTC.
Additional information
Click to expand...
Click to collapse
I spoke to HTC number of times about the issues, but i have a voided warranty and that's the end of it.
my only hope was Zoe, the HTC care manager, but she doesn't do much caring obviously.
Do i plan on keeping the HTC One X? hardly got a choice.
Link to the Wi-Fi connection fault thread:
http://forum.xda-developers.com/showthread.php?p=27885540#post27885540

And this needed its own thread because? In case you're new, a number of phones sold have issues and none of what you posted is any different than what's been posted before. If you felt like venting you could have posted in one of the complaint threads. Based on the defect poll you have a 30+/-% chance of getting a phone that's not "perfect" however the people voting defined it. Looks like you drew the short straw.
There are thousands of people with One X's participating in this forum. If everyone posted their life story (good or bad) it would take up the entire front page (and more). Do what everyone else who has experienced a problem has done. Return or sell it, exchange it if you can, or send it in for repair. Those are pretty much your choices.

If you purchased it in the UK, you're protected by consumer law. You can't sign that away (by agreeing to when you unlocked the device), the WiFi and yellow spot are more than enough to get a repair.

Closed
Double posting is not permitted, please read and respect the rules

What do i do now that HTC has screwed me over?

Just to give you a brief rundown of everything that's happened..
I'm 17 and saved up for a few months to buy a HTC One X. Needless to say, it's probably the most expensive phone i've ever owned, since all my other phones were hand-me-downs and old phones from eBay.
This morning i wake up and go to work as usual. Just to find my phone's display won't switch on. As you can imagine, I'm tirelessly panicking and try the 3 button combo.. to no avail.
Using Fastboot to reboot didn't work either.
This phone turned into a brick overnight, and i have no idea what happened??
Just before i left for work, i did check my phone and it was working alright.. Then five minutes later, it won't display anything.
The thing is, I can't take it back to HTC either because this is my 5th replacement phone!
First one had black glue smudged on the LCD it's self,
Second one had the screen not glued down and wasn't aligned,
Third one didn't even have any glue applied and the case wasn't even attached properly,
Forth one had this problem where the screen's LCD would dilate if i touched it - even lightly,
and this one is my 5th, the antenna wasn't properly connected and now the screen doesn't work.
I've had terrible luck, and i don't know what i can do?
If you can give me any information to get me out of this, it would be much appreciated.
Although i still can receive text's and calls fine, it's just the display..

Since you’re unlocked and running a non-stock kernel and ROM, maybe some of the dev-ish folks can help you resuscitate it if it’s indeed a s/w problem.
If it’s a h/w problem, what to do depends on where you bought the phone and how old it is. If it’s within the remorse/DOA period maybe you can exchange it. It’ll be hard for whoever you bought it from to see you’ve unlocked it if nothing’s showing on the display.
If it’s outside of the exchange period you’ll have to send it in for repair. If you can’t bring it back to life to flash it back to stock you’ll have to throw yourself on the mercy of HTC Asia in getting it fixed unlocked. HTC's different repair centers seem to all have different policies related to warranty coverage for h/w faults on unlocked phones. If it is a dead display maybe you’ll get lucky.
You might want to put a note in with it telling your “I’m 17” story and how devastated you are something you’ve worked so hard for has failed. Repair techs are people too. Good luck.

BarryH_GEG said:
Since you’re unlocked and running a non-stock kernel and ROM, maybe some of the dev-ish folks can help you resuscitate it if it’s indeed a s/w problem.
If it’s a h/w problem, what to do depends on where you bought the phone and how old it is. If it’s within the remorse/DOA period maybe you can exchange it. It’ll be hard for whoever you bought it from to see you’ve unlocked it if nothing’s showing on the display.
If it’s outside of the exchange period you’ll have to send it in for repair. If you can’t bring it back to life to flash it back to stock you’ll have to throw yourself on the mercy of HTC Asia in getting it fixed unlocked. HTC's different repair centers seem to all have different policies related to warranty coverage for h/w faults on unlocked phones. If it is a dead display maybe you’ll get lucky.
You might want to put a note in with it telling your “I’m 17” story and how devastated you are something you’ve worked so hard for has failed. Repair techs are people too. Good luck.
Click to expand...
Click to collapse
I shook the device out of frustration.. and it started working for a few seconds.
What's going on here? Is it a faulty display/connection? Is there a way to possibly just send it to a nearby phone shop and get it fixed?
Sorry about all the questions, I'm shocked, happy, and devastated all at the same time.

Are HTC refusing then? That seems a bit off/ illegal... Surely under the faulty goods act (I assume the law isn't THAT different in Australia to UK) they have to take it back as it CAN'T be a year old and they can't prove the issue was caused by your mistreatment. It doesn't matter how many phones you've had... Also, where did you buy the phone from? I think you should be able to return it through the shop as THEY sold you the phone, not HTC... They are still under an obligation as they sold you the thing.
Plus, the 'I'm a 17 year old and saved up for ages thing' might work too! I'd try not to get too technical with the law if you go down this route though!
Best of luck sorting this out. It's within your rights to get a replacement (you bought the phone new, I assume?) so I'm sure this will eventually work out. Don't give up! You just need to speak/ write to the right person...
sent from my internet

What rom were you on?
I remember my One X not charging at all while it was turned off completely although it showed Orange charging led.
It could be that you ran out of battery and phone not turning on. Due to no charging effect.

@Op,
Reading your story there's one thing that's crossing my mind.
Could it be possible the battery run dry during the night?
It sounds stupid but those things you forget easy when you're in a hurry or stressed.
I don't read anything in your post you tried to charge.
Atrixx said:
Just to give you a brief rundown of everything that's happened..
I'm 17 and saved up for a few months to buy a HTC One X. Needless to say, it's probably the most expensive phone i've ever owned, since all my other phones were hand-me-downs and old phones from eBay.
This morning i wake up and go to work as usual. Just to find my phone's display won't switch on. As you can imagine, I'm tirelessly panicking and try the 3 button combo.. to no avail.
Using Fastboot to reboot didn't work either.
This phone turned into a brick overnight, and i have no idea what happened??
Just before i left for work, i did check my phone and it was working alright.. Then five minutes later, it won't display anything.
The thing is, I can't take it back to HTC either because this is my 5th replacement phone!
First one had black glue smudged on the LCD it's self,
Second one had the screen not glued down and wasn't aligned,
Third one didn't even have any glue applied and the case wasn't even attached properly,
Forth one had this problem where the screen's LCD would dilate if i touched it - even lightly,
and this one is my 5th, the antenna wasn't properly connected and now the screen doesn't work.
I've had terrible luck, and i don't know what i can do?
If you can give me any information to get me out of this, it would be much appreciated.
Although i still can receive text's and calls fine, it's just the display..
Click to expand...
Click to collapse

privatetrousers said:
Are HTC refusing then?
Click to expand...
Click to collapse
Yes. But not in every region (yet). Do a search. It's been disucssed. Also, it appears Samsung's going down the same path.
http://forum.xda-developers.com/showthread.php?t=1745834

BarryH_GEG said:
Yes. But not in every region (yet). Do a search. It's been disucssed. Also, it appears Samsung's going down the same path.
http://forum.xda-developers.com/showthread.php?t=1745834
Click to expand...
Click to collapse
Aware of the discussion... Using the xda app and didn't pick up that the phone's been 'HTCdev'd (my fault for not reading properly - sorry, folks!). Still not sure HTC/ Samsung can legally 'sign your rights away' though. Still, not a discussion for here...
Hope you got the phone sorted anyway.
sent from my internet

Atrixx said:
I shook the device out of frustration.. and it started working for a few seconds.
What's going on here? Is it a faulty display/connection? Is there a way to possibly just send it to a nearby phone shop and get it fixed?
Sorry about all the questions, I'm shocked, happy, and devastated all at the same time.
Click to expand...
Click to collapse
How or who fixed ur antenna problem, could be related if handset wasnt but back together properly.

[Q] HTC One X questions – temperatures, CPU frequencies, ripples and perhaps more.

Hello everyone. First of all, I want to write a small disclaimer saying that I have already searched multiple forums in order to find specific answers to my questions, but haven't managed to find the answers I needed. Furthermore, I am a first-time user on XDA so I also wanted to say Helloooo!!!
Here's the story. Two-days ago I have purchased an HTC One X from Orange, so it's the Tegra 3 international version. I need to point out that this is my very first smartphone. I haven't owned one until now because I felt like all I needed was a small box to speak in. However, times change and I am finally living in the present .
Needless to say, I love this device. However, I have a few questions regarding the handset, and handsets in general.
- First, the temperature. I have searched forums and I have learned that some smartphones get hotter than other, and that it's a normal thing. However, since I am not used with a hot device in my hands (literally and figuratively) it got a bit scared and I have searched the web for answers. The thing is, I wasn't able to find what is the exact safe-zone for this specific device. Keep in mind that this is a Tegra 3 version, and from my understanding Tegras it gets hotter than Snapdragons. Also, I have noticed that on many threads and forums, people mix-up battery and CPU temperatures…I simply want a clear answer. I want to know the safe-zone for both the CPU and battery, separately.
As a side note, I don't really care if the device feels warm in my hands when running demanding apps and games (normally the device is quite cool). However I am afraid I will damage the device if I play heavy 3D games….I don't want that to happen.
I was also wondering whether or not it's safe to use the phone with a protective case on, like otterbox defender. Wouldn't that rubber make the temperatures even higher?
====
- Second question: I ran StabilityTest because I got paranoid and I wanted to see if my device was stable. I ran the first CPU test (unrooted) for about 15 minutes and got no errors. However, I have noticed that on screen it said the cores run at 1,000 MHz…Wasn't this supposed to run at 1,5 Ghz?
=====
- Third. I have also learned yesterday evening that some HTC One X units have a screen ripple issue…I tested mine and indeed I have the same problem.
However, it slightly ripples mostly on the left side. The thing is, it doesn't bother me because it only ripples if I press the glass on its very edge, and I can't see a reason why I would do that when using the device normally. I admit, I haven't pressed too hard because I really like the device and I don't want to damage it.
So what I was wondering is this. Is it normal for every One X to get this ripple effect? I have searched an older thread somewhere, and opinions were mixed. People have said that as long as it doesn't affect the rest of the screen, it's normal. Others (probably those owning another device) claimed it's not normal and the owners should replace the device.
However, the thread was a few months old and I wanted to get some newer answers. Has HTC answered this issue? Is it or is it not normal? I mean, I know no ripples > some ripples, but still. Is it dangerous? Will the problem get worse with the passage of time?
The thing is, someone claimed they have returned the device only to get an even worse one…I am not bothered by how my display ripples. It's nothing annoying, so as long as everything remains the way it is, I see no reason to return the device.
Will it get worse in time…?
Also, is the HTC One X the very first device to experience this issue? If not, how did the situation developed for other handsets experiencing ripple issues?
====
- Lastly, some people claimed that a certain update addressed a certain overheating issue. I am running software version 1.29.401.11 and it says I'm up to date (again, international version). Was this bug-fixing update released on the international version already, or am I running a version that overheats my device? Or, was this problem present on the international version to begin with?
Thank you so much for having the patience of reading my wall of text. I apologize if any information was already out there, I simply couldn't find the answers I needed. Well, I found some.
Regards,
Neevar.

i really want to thank you for asking these questions. many of my questions will be answered too. i am waiting for the latest batch coz i believe i will get a perfect HOX. my basic issue is battery life is short. dint you face any problem like that? or wifi problem?
anyways. i am using N900. it is the most hackable device. i do many hacking and testing with it. can all these be possible with HOX. i am sorry but HOX will be my first android device so i know very little about android.
1) is it possible to hack WEP and WPA (with dictionary) wifi network?
2) is there MDK3 for android?
3) dsniff, dnspoof, etc
4) MITM attack.
if i buy HOX i will really miss my N900 for all these. is it possible to use them in android?

muid02 said:
i really want to thank you for asking these questions. many of my questions will be answered too. i am waiting for the latest batch coz i believe i will get a perfect HOX. my basic issue is battery life is short. dint you face any problem like that? or wifi problem?
anyways. i am using N900. it is the most hackable device. i do many hacking and testing with it. can all these be possible with HOX. i am sorry but HOX will be my first android device so i know very little about android.
1) is it possible to hack WEP and WPA (with dictionary) wifi network?
2) is there MDK3 for android?
3) dsniff, dnspoof, etc
4) MITM attack.
if i buy HOX i will really miss my N900 for all these. is it possible to use them in android?
Click to expand...
Click to collapse
First of all, thanks for arranging all these questions in nice manner.
I'll surely keep track of this thread, as I'm also having similar doubts, which are not yet clear even after reading many threads and posting threads....
Looking forward to buy a new HOX here, preferebly from latest batches....
And a kind request to members those who are replying;
kindly give an unbiased opinon, and pls dont mix up any other issues...
muid02:- buddy, Please read what the thread is for....dont mix up unnecessay issues here, like your N900, adroid and other stupid stuffs...If you want clarification in those issues, start a new thread....

Neevar said:
Hello everyone. First of all, I want to write a small disclaimer saying that I have already searched multiple forums in order to find specific answers to my questions, but haven't managed to find the answers I needed. Furthermore, I am a first-time user on XDA so I also wanted to say Helloooo!!!
Here's the story. Two-days ago I have purchased an HTC One X from Orange, so it's the Tegra 3 international version. I need to point out that this is my very first smartphone. I haven't owned one until now because I felt like all I needed was a small box to speak in. However, times change and I am finally living in the present .
Needless to say, I love this device. However, I have a few questions regarding the handset, and handsets in general.
- First, the temperature. I have searched forums and I have learned that some smartphones get hotter than other, and that it's a normal thing. However, since I am not used with a hot device in my hands (literally and figuratively) it got a bit scared and I have searched the web for answers. The thing is, I wasn't able to find what is the exact safe-zone for this specific device. Keep in mind that this is a Tegra 3 version, and from my understanding Tegras it gets hotter than Snapdragons. Also, I have noticed that on many threads and forums, people mix-up battery and CPU temperatures…I simply want a clear answer. I want to know the safe-zone for both the CPU and battery, separately.
As a side note, I don't really care if the device feels warm in my hands when running demanding apps and games (normally the device is quite cool). However I am afraid I will damage the device if I play heavy 3D games….I don't want that to happen.
I was also wondering whether or not it's safe to use the phone with a protective case on, like otterbox defender. Wouldn't that rubber make the temperatures even higher?
====
- Second question: I ran StabilityTest because I got paranoid and I wanted to see if my device was stable. I ran the first CPU test (unrooted) for about 15 minutes and got no errors. However, I have noticed that on screen it said the cores run at 1,000 MHz…Wasn't this supposed to run at 1,5 Ghz?
=====
- Third. I have also learned yesterday evening that some HTC One X units have a screen ripple issue…I tested mine and indeed I have the same problem.
However, it slightly ripples mostly on the left side. The thing is, it doesn't bother me because it only ripples if I press the glass on its very edge, and I can't see a reason why I would do that when using the device normally. I admit, I haven't pressed too hard because I really like the device and I don't want to damage it.
So what I was wondering is this. Is it normal for every One X to get this ripple effect? I have searched an older thread somewhere, and opinions were mixed. People have said that as long as it doesn't affect the rest of the screen, it's normal. Others (probably those owning another device) claimed it's not normal and the owners should replace the device.
However, the thread was a few months old and I wanted to get some newer answers. Has HTC answered this issue? Is it or is it not normal? I mean, I know no ripples > some ripples, but still. Is it dangerous? Will the problem get worse with the passage of time?
The thing is, someone claimed they have returned the device only to get an even worse one…I am not bothered by how my display ripples. It's nothing annoying, so as long as everything remains the way it is, I see no reason to return the device.
Will it get worse in time…?
Also, is the HTC One X the very first device to experience this issue? If not, how did the situation developed for other handsets experiencing ripple issues?
====
- Lastly, some people claimed that a certain update addressed a certain overheating issue. I am running software version 1.29.401.11 and it says I'm up to date (again, international version). Was this bug-fixing update released on the international version already, or am I running a version that overheats my device? Or, was this problem present on the international version to begin with?
Thank you so much for having the patience of reading my wall of text. I apologize if any information was already out there, I simply couldn't find the answers I needed. Well, I found some.
Regards,
Neevar.
Click to expand...
Click to collapse
Temperature - it does get hot. A lot of people say don't play games whilst charging the device, as it will get hotter.
I personally don't believe in this. The phone should have safeguards (similar to a PC) to specifically stop it overheating - infact it does, when it gets too hot, it stops charging. If it overheats and dies (which is a big if, i've certainly not heard of anyones hox dying from overheating), then this would be covered under warranty anyway. Which I believe is 2 years. It would be reallllly stupid for HTC not to test for heat issues before release. I'm sure they had a fleet of devices all running stress tests just to make sure they didn't melt.
I don't know the 'safe zones' all i know is that HTC confirmed that reaching a temperature of 55c is normal and nothing to worry about. I have since read of people reaching higher temps (72c) but I don't think even that had any adverse effects
The CPU underclocks itself for power saving. This is a separate feature from the companion core. This can be modified, you have to create a shortcut (easiest way is to use minimalistictext, and create a widget, that on tap will open the power saving settings shortcut.) It does run at 1500 however. You haven't been conned at least
Most hox's i've had (6 in total) had the screen ripple, the general rule on whether it is normal or not - if you have to push really hard to get it to ripple, then it's fine. It's only when it ripples on a very gentle touch that you might want to get it replaced/repaired. (a gentle touch does fall into normal use, and this ripple imo shouldn't happen under normal use.)
Do be sure that if you send back the device, that it IS a hardware problem, and that it is a bad enough issue to warrant possibly getting another, but worse problem. Note that I've been through 6 hoxs, each one of them with different (and some of the same) problems. The 6th one, is also defective, and is due to be replaced soon.
I don't believe the HOX is the first device to suffer from screen ripple. My DHD did it. The difference was i had to push unbelieveably hard to make it happen the slightest bit. So clearly there is some sort of design flaw here, particularly on those hoxs that just need a slight touch for it to happen.
Regarding the update that addresses overheating, somebody correct me if I'm wrong, but i think thats the 2.05 update, which hasn't been officially released yet, only leaked. You can install a custom rom with the 2.05 base, but otherwise just be patient and we shall soon have the update OTA.
Hope this helps

lawrence750 said:
Hope this helps
Click to expand...
Click to collapse
Thank you so much for the detailed reply Lawrence. Your feedback really cleared some things in my mind.
Regarding the temperature, I have never seen the LEDs go red or anything like that. It just feels warm, that's all. I just checked the temperatures and right now while idling it shows 39 degrees, but considering the fact that my room temperature is around 33 degrees, I suppose that's a good value (yeah, AC broke, I run a big fan in my face lol). While playing GTA 3 for about 30 minutes last night the temps reached 50 degrees. I have seen older posts claiming that 50 degrees is really bad, but those posts were after or even before the handset launched in certain regions, and most people claiming this were comparing the One X with their own handset. Now that you've said HTC confirmed that 55 is a normal temperature, I think mine performs quite well to be honest...
Note* I haven't played while charging.
About the screen ripple. It doesn't happen on normal use. but if I focus in holding my fingernail on the very edge of the screen and drag it from top to bottom, i do see faint ripples. as I've said, it doesn't bother me as long as it won't get worse... do you have any idea if it can get worse somehow with the passage of time?
I am rather afraid to replace it since yes, I might end up with an even worse unit... so, for me at least it all depends on whether or not the ripples can get worse or if it can damage my display in time. I really don't know what to do here...I certainly don't want to replace my phone for more than one time...
Since you already replaced your HTC One X 5 times now, can you tell me how the process works? Will they replace my phone at the Orange store or do they need to check on it for a frikin week before deciding to give me another?...
Regarding the update, if it's not out then I'll just wait. Considering the fact that according to HTC my temps are in check, and considering the fact that I never got a warning and / or reboot, I should be safe, I hope.

Neevar said:
Thank you so much for the detailed reply Lawrence. Your feedback really cleared some things in my mind.
Regarding the temperature, I have never seen the LEDs go red or anything like that. It just feels warm, that's all. I just checked the temperatures and right now while idling it shows 39 degrees, but considering the fact that my room temperature is around 33 degrees, I suppose that's a good value (yeah, AC broke, I run a big fan in my face lol). While playing GTA 3 for about 30 minutes last night the temps reached 50 degrees. I have seen older posts claiming that 50 degrees is really bad, but those posts were after or even before the handset launched in certain regions, and most people claiming this were comparing the One X with their own handset. Now that you've said HTC confirmed that 55 is a normal temperature, I think mine performs quite well to be honest...
Note* I haven't played while charging.
About the screen ripple. It doesn't happen on normal use. but if I focus in holding my fingernail on the very edge of the screen and drag it from top to bottom, i do see faint ripples. as I've said, it doesn't bother me as long as it won't get worse... do you have any idea if it can get worse somehow with the passage of time?
I am rather afraid to replace it since yes, I might end up with an even worse unit... so, for me at least it all depends on whether or not the ripples can get worse or if it can damage my display in time. I really don't know what to do here...I certainly don't want to replace my phone for more than one time...
Since you already replaced your HTC One X 5 times now, can you tell me how the process works? Will they replace my phone at the Orange store or do they need to check on it for a frikin week before deciding to give me another?...
Regarding the update, if it's not out then I'll just wait. Considering the fact that according to HTC my temps are in check, and considering the fact that I never got a warning and / or reboot, I should be safe, I hope.
Click to expand...
Click to collapse
I don't think the ripple gets worse over time, I can't say for sure really because I haven't had one long enough to see, however I can say that it does appear to be the way they are assembled that causes the issue, and its that that defines how bad the ripple is, rather than it getting worse over time.
My most recent hox, didnt have very bad ripple, and now after 'repair' it does, and also has a dead pixel in a different place. I suspect they actually replaced the screen, and it so happens that this screen has bad ripple. The other one didn't.
If I could find out for definite what they did it would kinda confirm whether the ripple gets worse over time or not, but they didn't log anything about the repair (tracking site never updated) and HTC can't tell me anything other about it than 'we're still waiting for it in repair center'
The replacement process (this applies to UK):
Sales of goods act states that if there is a fault with the device, in the first 6 months after purchase, it is the retailers responsibility to repair, replace, or refund the purchase, unless the retailer can prove that you caused the fault yourself.
If the repair option is chosen, then this mustn't significantly inconvenience the buyer. IE if they send it back unrepaired, they don't really have a choice from then, other than to replace it or refund you.
However there is also a cooling off period.
http://whatconsumer.co.uk/cooling-off-and-cancellations/
Depending on whether you bought the phone from an Orange shop (from actually within the shop) or bought it via internet/phone/mail, it differs slightly.
I'm pretty sure you don't actually
If you bought it online, or by phone, but not in the shop, then you will have a 7 day cooling off period, from the conclusion of the contract
If the service was activated before the 7 day cooling off period, then you have given up the right to a cooling off period, but this must have been clearly communicated and with your agreement.
Orange must also send you written confirmation of the contract and any other additional information applicable. If this doesn't arrive within the 7 days, but before 3 months after purchase, then the cooling off period doesn't start until these confirmations have arrived.
Assuming you're out of this 7 day period, and also assuming that you haven't accepted the goods yet(see below) then you can reject the goods if they aren't as described, fit for purpose, or aren't of satisfactory quality.
Customers are considered to have accepted goods when they:
tell you they have accepted them
alter them
keep them for a reasonable length of time - this varies according to the nature of the goods
Click to expand...
Click to collapse
I'm just looking for the cooling off period when bought in a shop, but my head hurts lol, if you do a bit of searching on google should come up fairly easily
Even if there isn't a cooling off period, which you don't need a reason to cancel, then you can reject the goods as mentioned above, on the basis they aren't of satisfactory quality, and in this instance orange will possibly replace, but they aren't obliged to at this point. Appeal to their goodwill, but they may well insist on sending it for repair.

I have read before than if CPU ran at 80 + degree every time then it can last for 2 years , so no worries about heat guys. The money which we have paid is worth.
Sent from my HTC One X using Tapatalk 2

forumhookersdotcom said:
I have read before than if CPU ran at 80 + degree every time then it can last for 2 years , so no worries about heat guys. The money which we have paid is worth.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
But can the adjacent components withstand that heat emitting from the CPU?
Sent from my HTC One X using xda premium

stuart0001 said:
But can the adjacent components withstand that heat emitting from the CPU?
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
they use the foil layer to spread the heat over the device, so yes i expect that any nearby components would be fine.

I'm starting to get pissed off.
I got in touch with an HTC technical agent via their online form, and I have received an email where the agent told me that the battery temperature should not go over 50 degrees Celsius. If that happens, then he advised me to return the phone immediately.
He also said that ripples are not normal and once again, I should return the phone.
So I ran Glowball for about 20 minutes and my battery has gone up to 61 degrees Celsius....
I decided to take my phone back to the store where I have bought it. Those dudes raised their shoulders and told me to go to the company that deals with warranties in order to get a paper, then return to them.
I asked them if I can cancel my contract and get a refund, but no, apparently it too much time has passed since I made the purchase.
I have called the company and a clueless lady answered then cut me off mid-sentence when I started talking about technical stuff. She was clearly clueless but asked me if I have been at the store with my phone...derp...
Then she told me that I should go there on monday and see what's what....
What an incompetent way of doing things. I am 99% certain that I won't go anywhere with these monkeys, either that or I'll waste at least a whole month trying to get a hold of a HOX that works as intended.
This being my very first smartphone, I am very disappointed and I'm fearful I have just got myself a two year contract with a carrier, for a phone that doesn't work and with which I'll probably stuck with because of these idiots.
And by the way, why hasn't HTC recalled or announced every carrier and company that deals with warranties that every phone that has ripple and overheat issues need to be recalled and replaced as soon as someone like me shows up in their store with a faulty device in their hands???

htc one x cpu and battery
Hi,
I have the following problem:
I have a HTC One X and have the BinDroid 5.0.0 Rome installiert.Der battery goes down quickly and the system hangs, no matter what I want ... the problem was with Coredroid V4.0 and BinDroid 4.0.0 already ... Not even in Whatsapp I can write without it hangs and the battery will not work correctly if it depends on the charger as soon as I use some program ... no matter what, whether whatsapp or other app's ... in the car when it depends on the charger, it produces the error message "Unable to load, the unit will be more current than the charger can charge" <- something like that ^ ^
now my question: it may be that generally run all CPUs instead of one CPU and the other can be switched on when it is necessary, as it should be normal, according to HTC?
What can or should I do that my HTc one x fluent running again?
Am very satisfied with BinDroid and in my opinion is the best ROM for the HTC One X