I've had my Evo since July and its still in the "honeymoon" phase of our relationship. She's been rooted via unrevoked and all is lovely. Of course like I'm sure many of us I went on an app spree initially and sometimes still to this day downloading a little of everything free. Now after months with my phone I finally found an app I want to purchase, however when I go to do so and enter my credit card information I get a service error. So I figured maybe it had something to do with my Google Shopping profile, so went to attempt to set one of those up and I get an error there too. I've tried with multiple credit cards with no such luck. Does this have anything to do with me being rooted or has anyone else ran into this problem?
trhonda2000 said:
I've had my Evo since July and its still in the "honeymoon" phase of our relationship. She's been rooted via unrevoked and all is lovely. Of course like I'm sure many of us I went on an app spree initially and sometimes still to this day downloading a little of everything free. Now after months with my phone I finally found an app I want to purchase, however when I go to do so and enter my credit card information I get a service error. So I figured maybe it had something to do with my Google Shopping profile, so went to attempt to set one of those up and I get an error there too. I've tried with multiple credit cards with no such luck. Does this have anything to do with me being rooted or has anyone else ran into this problem?
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Click to collapse
I doubt it has anything to do with you being rooted. The only time I ran in to this error was when I had poor data connection but that doesn't sound like what your running in to. Have you tried creating a new Google account and seeing if it will work on a fresh account?
I'm going to try and create a different account and see if that works.
Try using a different card. There were some apps I couldn't use my Amex for and had to use MC.
trhonda2000 said:
I'm going to try and create a different account and see if that works.
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Did this work? I'm curious to see what fixes or even more so what the cause of this was.
Has anyone been able to add their Citi MasterCard to Google Wallet lately? I've been trying since June 13th and it just times out. The card does get added to the Google online site. but not on the phone. I'm on the stock Sprint ROM and not rooted. The Google Prepaid card adds fine.
I originally added but then re-installed a rom and when I went to go re-add it I have been getting the same thing. They said its some sort of "out of sync" issue and I have a ticket open but never heard back.
I'd also had my citi card on the phone, but wiped Wallet to update to a newer version of Wallet. Now it just keeps timing out.
I called Citi and they cancelled the association with my phone, but it still just keeps timing out.
The Citi guy said there was a known issue with HTC EVO 4G LTE phones, but that there shouldn't be with mine.
Oh well, guess it's back to plastic until they sort it out.
Same here... Mine gets stuck in adding card. I have opened tickets. It seems to be a Wallet problem. Citi bank reset my account but still does not work. At least the prepaid works.
Ditto. I can add a prepaid card but when I try to add my Citi credit card it hangs every time (after several minutes) with the message "Error Adding Card". Citi says they have resolved Wallet problem with most phones, including the gnex, but they obviously don't know we're rooted. Many ROMs spoof different identification codes for various reasons, which could play a role. For example, the ROM I use shows device as "GT-I9300" and "toro" in the build prop. What do your build props show for device?
I was just now able to add my Citi card to the Wallet app on my HTC One X, so whatever server side issues they were having appear resolved , at least for the time being.
Sent from my HTC One X using Tapatalk 2
distortedloop said:
I was just now able to add my Citi card to the Wallet app on my HTC One X, so whatever server side issues they were having appear resolved , at least for the time being.
Sent from my HTC One X using Tapatalk 2
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Click to collapse
You rooted?
I just talked to Wallet support and they said being rooted is the likely reason we can't add a card. Here's the follow-up email Google sent:
"We strongly discourage gaining system-level "root" access to your phone if
you plan to use Google Wallet. We are unable to support devices with
unauthorized operating systems as the security layers of the device may be
limited.
If you have other questions, please reply to this email and I'll be happy
to help. Have a nice day!"
Yes, I am rooted, and using a custom rom.
I had the citi card on this phone with an older version of MoDaCo wallet hack, but lost it when I upgraded to last software hack. It took three days trying, but finally got it to take.
I also have Wallet on my GNex, but just with the prepaid. I don't recall which hack I got it on there with.
You might want to try the MoDaCo hack , it disables three different checks the app makes for root, device and carrier.
Sent from my HTC One X using Tapatalk 2
I am still unable to re-add my citicard. Added and worked fine in May under yakjuxw 4.0.2. But then flashed takju 4.0.4 and I haven't been able to add it back again since. Never been rooted. I had no idea that flashing the US version of software (or any rom) could blow out wallet until after it wouldn't work, I searched and found that the secure element may be blown. Called Citibank twice, sent google feedback twice, posted here in another thread. No help or feedback from anyone so far. I can't even tell if its a Citibank issue, google issue, or an issue caused on my phone because I flashed a new ROM without doing anything to google wallet first. It says verifying card, seems to go on to the next step but then gets stuck at adding card and says unable to add card, call Citibank. I'm not willing to try the prepaid card, for fear of losing any money I put on it. Its been about a month now like this, so I've pretty much lost all my initial trust in google wallet. Nice idea, but completely worthless.
distortedloop said:
Yes, I am rooted, and using a custom rom.
I had the citi card on this phone with an older version of MoDaCo wallet hack, but lost it when I upgraded to last software hack. It took three days trying, but finally got it to take.
I also have Wallet on my GNex, but just with the prepaid. I don't recall which hack I got it on there with.
You might want to try the MoDaCo hack , it disables three different checks the app makes for root, device and carrier.
Sent from my HTC One X using Tapatalk 2
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Click to collapse
Tried the MoDaCo hacked Wallet, no luck. I'm thinking all the recent "server issues" are related to Google tightening things up. If anyone really wants to use Wallet, might be best to return their phone to stock. Otherwise, just carry your credit card, it's not very heavy!
madAdam6LOVE said:
Tried the MoDaCo hacked Wallet, no luck. I'm thinking all the recent "server issues" are related to Google tightening things up. If anyone really wants to use Wallet, might be best to return their phone to stock. Otherwise, just carry your credit card, it's not very heavy!
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Click to collapse
LOL to just carry your card line.
There's so few places that I actually go to that have paypass that the Citi card on the pine is really just a novelty. Kind of a geek pleasure. Anyone with these high end phones that reads these forums is probably a cutting edge tech kind of person. We want this stuff to work just for fun.
If the server business is google cracking down, then why did it work for me this morning? I'm on same ROM, same root as when it wouldn't work.
I was going to switch roms today, but now I'm afraid it will break Wallet again.
I don't think Google wants to block anyone. They want people to use Wallet. The only blocks they put in place are to appease the telcos or the bank.
Sent from my HTC One X using Tapatalk 2
Google didn't think it through with Wallet. So many shortcomings.
Sent from my Galaxy Nexus using XDA
distortedloop said:
LOL to just carry your card line.
There's so few places that I actually go to that have paypass that the Citi card on the pine is really just a novelty. Kind of a geek pleasure. Anyone with these high end phones that reads these forums is probably a cutting edge tech kind of person. We want this stuff to work just for fun.
If the server business is google cracking down, then why did it work for me this morning? I'm on same ROM, same root as when it wouldn't work.
I was going to switch roms today, but now I'm afraid it will break Wallet again.
I don't think Google wants to block anyone. They want people to use Wallet. The only blocks they put in place are to appease the telcos or the bank.
Sent from my HTC One X using Tapatalk 2
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Click to collapse
You're right on with the cutting edge thing. I used to love to amaze sales clerks by paying with my phone. It was always the first time they ever saw that done.
I'm a bit of a crackflasher but until recently I was always able to reset wallet and then add my Citi credit card, probably did it 10 times. It stopped working with new ROMs at the same time Google was having issues with its server, which is why I'm thinking something's changed on Google's end when dealing with rooted phones and custom ROMs.
As I mentioned earlier, I'm wondering whether the ID info in the build.prop of custom ROMs is an issue. I know the ROM I'm using now identifies my Gnex as GT-I9300. I did try editing the build.prop to stock ID, and also tried the MoDaCo hack which supposedly bypasses such ID checks, to no avail.
Don't think I'm going to waste much more time on Wallet, but I'll keep an eye on this thread in hopes of a fix or hack.
There's certainly several things going on behind the scenes.
Don't forget that if your card is associated with Wallet already, trying to add it will fail. Try too many times and you get locked out for a day.
If a new ROM changes whatever that association indicator is, that cooks be the cause of the failure. Never hurts to call Citi and ask them to reset on their end.
I agree about retail clerks always never having seen pay with a phone before. I always get that "what the heck?" look. One clerk acted like I was pulling some kind of scam.
Sent from my HTC One X using Tapatalk 2
i posted about this issue a couple of months ago...not many people responded to that thread...i added my citi card successfully then reset the app to flash some stuff then when i tried to re-add it, it would give me an error message...i called citi a couple of times and they said they were going to reset it on their end
i tried it again a few weeks later and ever since then it just hangs on the adding card part...it doesnt error out...just hangs...i never got to try it at a store
Im rooted but just. My build is IMM76D.L700FD02. As for rooting what I understood was basically that was google pulling a CYA regarding the security issues with rooting, not that they were blocking the app.
distortedloop, do you get the notification about rooted devices not being supported when opening wallet?
ryan stewart said:
Im rooted but just. My build is IMM76D.L700FD02. As for rooting what I understood was basically that was google pulling a CYA regarding the security issues with rooting, not that they were blocking the app.
distortedloop, do you get the notification about rooted devices not being supported when opening wallet?
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Click to collapse
No, I don't get that warning, but I'm using MoDaCo's hacked Wallet app which disables the root, carrier, and device build checks.
Problem with wallet only with citi card?
It seems based on this thread, it really is only a problem with using the citi card with wallet.
I am using a rooted Nexus with custom rom and wallet works for me.
(Note: I have not changed roms since it has been working.)
redstar427 said:
It seems based on this thread, it really is only a problem with using the citi card with wallet.
I am using a rooted Nexus with custom rom and wallet works for me.
(Note: I have not changed roms since it has been working.)
Click to expand...
Click to collapse
Correct. Problem is adding Citi Card only. Wallet works fine. Prepaid cards add fine. Citi card fails to add after several minutes communicating with the server, returning the message "Error adding card". Initial verification of Citi account information is successful, the failure comes during "adding card to Google Wallet".
madAdam6LOVE said:
Correct. Problem is adding Citi Card only. Wallet works fine. Prepaid cards add fine. Citi card fails to add after several minutes communicating with the server, returning the message "Error adding card". Initial verification of Citi account information is successful, the failure comes during "adding card to Google Wallet".
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Click to collapse
Plus, the problem is just adding the Citi card to Wallet on the phone.
For me, the first attempt to put my Citi card on the phone failed, but the Citi card was added to my Google account online (also confusingly called Wallet now) and was available for selection in the Play Store.
Sent from my HTC One X using Tapatalk 2
Has anyone had a cure for the bug of Google Play Store when the problem is occurring on the phone and on the play.google.com website? I can't access my apps on the phone or on the website. The website gives me errors like "Were sorry, there was an error. Please try again later" or "Oops, we had trouble processing your request. We're working on fixing the issue. Please try again later (BM-PPH-01)" The phone gives me the "RPC:S-5:AEC-0" error.
This reminds me of the horrible bug Google had on the App Store a few years back.
(Nope, non of the searched cures have worked to cure either the phone or website's problem)
No and hundreds and hundreds of folks have it.
It's a play store back end issue. If you go to the website on your computer, the bug exists there too. So... Just wait it out.
Compusmurf said:
No and hundreds and hundreds of folks have it.
It's a play store back end issue. If you go to the website on your computer, the bug exists there too. So... Just wait it out.
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Click to collapse
Does this happen frequently? It just happened for both my wife's computer and mine as well as our phones.
I was able to buy one app on her computer and when I went to buy the second app I was unable. When I went to my computer I wasn't able to buy it there either.
If I keep trying, will it block my account?
How long on average would you wait to try again?
Thanks
Ok fella hit the thanks button. Because to fix the problem I figured it out. You must use an older account it can have the same credit card. Problem is if you have made a kinda new account & buy alot of stuff they do that to you. I couldn't buy anything searched left & right. Switching accounts via play store & purchasing the app from another (older)email address it workd every time. I was frustrated as well. Let me know if it works out for ya
Sent from my SPH-L900 using xda premium
T-Mobile's MyAccount found on the Google Play Store has been up to a bit of trickery a few weeks ago.
I only post this on XDA now because I was talking to a friend who went through just about same experience around the same time. So I'm posting this thread as an answer for those who have gone through this.
The T-Mobile My Account application had an update about two weeks ago that had general improvements and bug fixes, which I didn't update to, and later went to the My Apps section of the Google Play Store. Under applications that needed to be updated, T-Mobile's MyAccount disappeared all together from the Google Play Store.
Zip, zilch, Nada, gone all together. The only thing that was left was a super old My Account application that has since been discontinued. I didn't think much of it because my app was working just fine. I searched the Play Store on my PC and Android Browsers in Desktop user agent to see if it was just affecting me for some reason, "incompatible with my device" or anything like that, I found no evidence of the modern T-Mobile MyAccount app and I moved on since I had mine without issues. Just a few days later, I checked the Play Store to update a few apps, then lo and behold, the app was back and wanted me to update.
So I updated the application, and then went to my home screen. I usually keep the Data Counter Widget on one of my home screens solely so I can brag that I've used "X" gigabytes on mobile 4G while my friends have to worry about their bill blowing up $170 in overage fees just from going over their data quota... (I stream videos, I browse, I download apps, and stream music quite often - so my data is pretty high a month, but that's why I have unlimited). Well, the widget said to click to update the info, which I did. I got a bunch of stupid ridiculous nonsensical errors about my data plan not being compatible with the T-Mobile My Account data widget, that my phone wasn't compatible with widgets, couldn't load data, I didn't have an account, etc... Well, I thankfully had a Titanium Backup of the working app, so I cleared data of the current one, and then restored the old version+data. Voila! - Data Widget works again, no issues...
Currently to my knowledge the latest version causes issues with a few different widgets, loading payments, etc, however the app completely played a disappearing act from Google Play store and came back to life 3 days later. Odd to me because nor T-Mobile nor Google would have reason to pull it (even temporarily) from the Play Store. So if anyone went though this, you weren't the only one.
Sent from my SGH-T999 using Tapatalk
If there was a serious bug found, they'd be right to pull it for a few days. But it's no surprise to me really. Have you read the reviews on the app?
I'm still not sure what "trickery" you are talking about though. How did they pull a fast one over on you? What did they do to you when they did?
If you are referring to installing a dysfunctional app, I don't see that as tricking people into something. I call it the norm for that app per the reviews I remember reading in the past. It's why I've never bothered with using it to begin with. The number of decent reviews has gone up lately, but there's still plenty enough bad ones to raise flags for me.
Sent from my SGH-T999N using Tapatalk
I agree with you, yes disfunctional, although no foul. When I referred to "trickery" I just meant as far as functioning properly, then dissapearing from Google Play and any official mention on the T-Mobile site, only to reappear again broken. I posted this thread basically for the people who experienced the issues, they weren't crazy. It's more of pre-halloween mental trickery haha.
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