T-Mobile's MyAccount found on the Google Play Store has been up to a bit of trickery a few weeks ago.
I only post this on XDA now because I was talking to a friend who went through just about same experience around the same time. So I'm posting this thread as an answer for those who have gone through this.
The T-Mobile My Account application had an update about two weeks ago that had general improvements and bug fixes, which I didn't update to, and later went to the My Apps section of the Google Play Store. Under applications that needed to be updated, T-Mobile's MyAccount disappeared all together from the Google Play Store.
Zip, zilch, Nada, gone all together. The only thing that was left was a super old My Account application that has since been discontinued. I didn't think much of it because my app was working just fine. I searched the Play Store on my PC and Android Browsers in Desktop user agent to see if it was just affecting me for some reason, "incompatible with my device" or anything like that, I found no evidence of the modern T-Mobile MyAccount app and I moved on since I had mine without issues. Just a few days later, I checked the Play Store to update a few apps, then lo and behold, the app was back and wanted me to update.
So I updated the application, and then went to my home screen. I usually keep the Data Counter Widget on one of my home screens solely so I can brag that I've used "X" gigabytes on mobile 4G while my friends have to worry about their bill blowing up $170 in overage fees just from going over their data quota... (I stream videos, I browse, I download apps, and stream music quite often - so my data is pretty high a month, but that's why I have unlimited). Well, the widget said to click to update the info, which I did. I got a bunch of stupid ridiculous nonsensical errors about my data plan not being compatible with the T-Mobile My Account data widget, that my phone wasn't compatible with widgets, couldn't load data, I didn't have an account, etc... Well, I thankfully had a Titanium Backup of the working app, so I cleared data of the current one, and then restored the old version+data. Voila! - Data Widget works again, no issues...
Currently to my knowledge the latest version causes issues with a few different widgets, loading payments, etc, however the app completely played a disappearing act from Google Play store and came back to life 3 days later. Odd to me because nor T-Mobile nor Google would have reason to pull it (even temporarily) from the Play Store. So if anyone went though this, you weren't the only one.
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If there was a serious bug found, they'd be right to pull it for a few days. But it's no surprise to me really. Have you read the reviews on the app?
I'm still not sure what "trickery" you are talking about though. How did they pull a fast one over on you? What did they do to you when they did?
If you are referring to installing a dysfunctional app, I don't see that as tricking people into something. I call it the norm for that app per the reviews I remember reading in the past. It's why I've never bothered with using it to begin with. The number of decent reviews has gone up lately, but there's still plenty enough bad ones to raise flags for me.
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I agree with you, yes disfunctional, although no foul. When I referred to "trickery" I just meant as far as functioning properly, then dissapearing from Google Play and any official mention on the T-Mobile site, only to reappear again broken. I posted this thread basically for the people who experienced the issues, they weren't crazy. It's more of pre-halloween mental trickery haha.
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Related
Okay since the last update I have had three occassions where I get DRM License Required in the notification area of my phone. I've done searches on the web and I see it is happening to Evo's but I haven't seen anyone report it here.
Any suggestions?
slowrey said:
Okay since the last update I have had three occassions where I get DRM License Required in the notification area of my phone. I've done searches on the web and I see it is happening to Evo's but I haven't seen anyone report it here.
Any suggestions?
Click to expand...
Click to collapse
Never got a DRM message.
I archived my Itunes library. I edited the archive. IIRC i had to edit the titles to remove the invisible designator "." - I did this a long time ago and can't remember what block command i gave terminal to do it. I then transfered the archived library to the phone's sdcard.
Hope it helps.
Anyone else?
I also received this message. From what ive read online at other forums, the consensus is that it was caused by the new Blockbuster app. Most people think its a bug in the Blockbuster app.
I should also add, that i received this message after I got the 3.7 OTA update, but only after I added my own MP3s to SDCard. So perhaps the blockbuster app is looking for media on SDCard and found my mp3 files without DRM? My 2cents.
I get this crap all the time I just clear it out. It only happens to me on sense roms though .
Sent from my PC36100 using Tapatalk
Wow ive followed for a while and This will be my first post.lol
I get it on my EVO on rooted sense rom with launcher pro, i havent figured out what triggers it but sometimes there two side by side.
im back up the apk's & removed some sys app, maybe if i removed the blockbuster itll go away.
Hope this helps narrow it down.
Happens when I try to watch Fox news on the fox news app.
However only wireless, if I turn off wifi and use the 3G it plays without the error.
Somehow tied into the wireless ? I can make it happen over and over.
Sprint Nascar app
I got the DRM license required for the first time since I've had my Evo 4g. I used Sprints NASCAR app today and got 2 notifications about DRM.
GaryJohnSr said:
I got the DRM license required for the first time since I've had my Evo 4g. I used Sprints NASCAR app today and got 2 notifications about DRM.
Click to expand...
Click to collapse
I can't use the nascar app here. Well to be mroe specific I have issues with it. It works fine without hitch for a while then I will lose the driver audio after say 5-10min of consistant listening. Sometimes I get the DRM error with it and sometimes I just get an audio playback message in the app itself when it kills the audio.
tried emailing back and forth with the developers of the app but they say it plays fine on their evo in house no problems.
oh well.
I get this anytime I close Pandora while using bluetooth for the audio. Makes no sense at all.
Removing DRM?
Has anyone tried to watch blockbuster downloads? I can watch it on my phone (EVO 3D), but only in the Blockbuster App, so I'm assuming there's some kind of protection on the file.
I copied the file to my PC and no joy.
If anyone has a good and free way to remove protection I'd love to hear it. I googled DRM removal but all I got was 100% scammy, free-trial type websites.
Thanks in advance!
Hi, I took a video with my htc evo and it won't let me view it. When I try to play it a popup says "Sorry, this video cannot be played. Then I get a notification that says "DRM Notification - License required. Does anyone knows what's wrong with this thing? thanks
Last night I noticed Play asking me to update an app called Smart Device Manager. Having no idea what the app was, or why it was on my phone, I read the description:
OVERVIEW
Smart Device Manager is an app that runs on the “child” phone in order to power two family safety services on the Sprint Network, Drive First and Mobile Controls. These services allow parents to automatically lock a phone when driving or to prevent phone usage during school hours.
Click to expand...
Click to collapse
With a bit more searching, it looks like it's a background utility that comes preinstalled on our phones. It's a helper for parental controls to manage what your children (or employees, I suppose) are doing, as well as lock your phone when you're driving to discourage talking or texting while driving. Accomplishing this requires some pretty nasty permissions. Granted, it's obviously not CIQ, and it shouldn't be doing anything at all unless you activate and pay for the appropriate services, but I still don't want it on my phone, if for no other reason than it may be using up some juice.
It appears there was some sort of bug with the change to Google Play that prompted many (everyone?) with the app to update it, even though you have no reason to update it unless you're actually using the service(s) (Source). As it's a system app, you can uninstall it with Titanium if you are rooted. I've done so and it hasn't hurt anything thus far.
Just figured I'd let a few people know what was up, in case they get the notification as well. And if it's already common knowledge, *shrug* I guess I wasted a few minutes of my life
interesting...
Just read about this.
http://phandroid.com/2012/03/28/spr...are-to-android-devices-heres-how-to-avoid-it/
Thank goodness for custom roms and their bloatware removal.
What's weird is that I'm running Blazer Rom, have never installed this service and google play is reminding me every day that I need to "upgrade it."
Somehow must have been left in Blazer.....
wotan2525 said:
What's weird is that I'm running Blazer Rom, have never installed this service and google play is reminding me every day that I need to "upgrade it."
Somehow must have been left in Blazer.....
Click to expand...
Click to collapse
I think it's a Sprint/Google agreement that is going to show up in our market suggestions no matter what ROM we run, the key is just ignore the suggestion and don't install.
Thanks for the info. I missed this one when I was getting rid of the bloatware. Even if it's not activated on my end, I'd rather not give them one more route of easy access to controlling my device. I suppose it's a good feature for parents/employers, but can you imagine if service providers started shutting down your phone (essentially airplane mode) if your were traveling over a certain speed?
You can delete this from system/app and it will stop alerting you in the market. Its actually labelled smartdevicemamager.apk in system/app.
Edit: Pointless post. Sorry.
When i had this app on it would give me slow data then i disable it and now i have full speeds
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Sycobob said:
Last night I noticed Play asking me to update an app called Smart Device Manager. Having no idea what the app was, or why it was on my phone, I read the description:
With a bit more searching, it looks like it's a background utility that comes preinstalled on our phones. It's a helper for parental controls to manage what your children (or employees, I suppose) are doing, as well as lock your phone when you're driving to discourage talking or texting while driving. Accomplishing this requires some pretty nasty permissions. Granted, it's obviously not CIQ, and it shouldn't be doing anything at all unless you activate and pay for the appropriate services, but I still don't want it on my phone, if for no other reason than it may be using up some juice.
It appears there was some sort of bug with the change to Google Play that prompted many (everyone?) with the app to update it, even though you have no reason to update it unless you're actually using the service(s) (Source). As it's a system app, you can uninstall it with Titanium if you are rooted. I've done so and it hasn't hurt anything thus far.
Just figured I'd let a few people know what was up, in case they get the notification as well. And if it's already common knowledge, *shrug* I guess I wasted a few minutes of my life
Click to expand...
Click to collapse
updated it last night as well running blazer 4.0, didn't know what it was just don't like "updates available" popping up on boot
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I just deleted it through titanium backup
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Codename havent ever seen it lol
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More info here:
http://community.sprint.com/baw/thread/87271?start=0&tstart=0
Sprint reps said the service has always been on the phone but the recent Google Play Store update caused the update to show up. Supposedly Location Labs (the company created the software) is looking into why it is showing up as an update....
Link is already in the OP
Hey all,
I finally made the jump to the One M8 from my iPhone a few weeks ago, and I quickly unlocked, S-OFF'd, rooted, and flashed MaximusHD. I had to switch back to my iPhone for a couple of weeks for work reasons, and yesterday decided to switch back to the One. When I booted it up, I saw that an OTA was available for MaximusHD 7.1, so I installed it and realized that I was missing LTE and stuck on HSPA. A quick phone call to AT&T resolved my issue when I realized that it was simply a provisioning problem (since the 4S I had been using is LTE-less). Now for the strange part - after being on WiFi all day at home, I come to work and try to fire up the Google search app (while connected to LTE), no dice. The app throws a "Can't reach Google at the moment." So I fire up Chrome, and try google.com - after a painstaking few seconds, I get "Timed out". I navigated to a different site (CNN), just to test connectivity and voila! - the page loads immediately. I retried google.com, and the site still times out. Also, the Play Store has no connectivity over LTE, also throwing "Connection timed out." All other apps (Instagram, Speedtest, even GMaps/G-mail) work while on LTE. If I force the phone to drop to HSPA (by choosing GSM/WCDMA only in Mobile Network settings), then magically all the forementioned apps and google.com work properly. It seems that all the Google services are "blocked" while connected to LTE. So far I've tried:
- Airplane mode on/off
- Rebooting
- Clearing defaults and wiping all the application caches (as well as the Play frameworks)
- Factory resetting/Wipe Cache
- Flashing a different ROM (VenomOne) and starting fresh
- Confirmed that APN settings are correct (other sites other than google.com work fine)
- Deauthorized my phone in my Google account settings
- Created a new Google account
None of these worked. I also tethered my MacBook to the phone, and was able to access google.com via Safari perfectly fine while the phone was sharing it's LTE connection. I installed Firefox on the phone, and strangely google.com works fine as well. It seems as though any Google services that rely on my login fail to work on LTE, but work perfectly fine over HSPA. Google searches work, the GSearch app works fine, and the Play store loads immediately. Switch back to LTE, all other apps and sites load properly, Google services fail again (now including Sync).
Sorry for the lengthy post guys, but I'm out of ideas. I'm going to (unfortunately) flash the phone back to stock and see if that works, and if it doesn't, I'll drop by the AT&T store tomorrow and see if a new device makes a difference. It doesn't quite add up, unless its a weird provisioning problem. Hopefully you guys can help or might have an idea? Thanks!
Hey man, I'm jumping on board with you on this issue. I've been battling this same exact issue for the last month or so. I've literally tried everything in the book and can't seem to figure it out. Not hijacking your thread, but I was going to create a thread here as well since I'm out of ideas. Here's my experience, hopefully we can knock something out here to fix this plague of a problem.
I've flashed multiple different versions of firmware, multiple different ROMs, cleared every kind of cache you could imagine, etc. Often I can get the issue to disappear for a short while, but it always returns.
I did restore the phone to stock using the factory RUU. That actually did work for a short period of time, but then I started receiving a message that said "Restricted Access Changed - Data Service is Blocked".
That message led me to this site: Nexus 5 Restricted Access Changed Issue - Solved
After being 100% stock, I uninstalled updates for Google Play Services. That worked for 3 days. After 3 days, I connected to wifi for the first time, after I turned wifi off - no connection to the Play Store again.
That was last night. Flashed newest firmware (2.22.401.5) and Insert Coin 4.0.9 this morning... still no good. Google Search and the Play Store time out with "No Connection" messages.
The one thing I believe differs from me to you, is that HSPA+ (GSM/WCDMA) does not work either. I believe you said that worked for you?
Certain little things seem to randomly make it work for a short period of time. Once I flashed cache/dalvik and did a fastboot erase cache - magically worked after that. Though, that only lasted for a day or two.
Think I'm going to jump on Support Chat with AT&T to see if they can provide any help, though I doubt it. I'll update here as I go along so hopefully we can get this figured out. Sorry for the lengthy response.
Same issue, also from CT
Just responding to the OP, I am having the EXACT same issue as you with my Google Services not always connecting while I am on LTE. I wonder if it's a geographic thing as I am in Southeast CT Groton to be exactly although I have also had the same issues in Niantic at work. I also have AT&T service but my device is a HTC One M8 Developer edition. I sometimes can connect to Google services over LTE but it seems to be hit or miss. Services that I have been having trouble with include gouge search accessed through chrome, google now/voice search, Play store and Wallet. I have not had any issues streaming music over Google Play music, even when my other services were not functional over LTE for some reason. I have tried all the suggested trouble shooting steps such as uninstalling Google updates, clearing google play services cache and app data, verifying my date and time setting, etc. I even unlocked and rooted just to delete the hosts.txt file as was suggested in the system/etc folder. So far nothing I have done has completely fixed my LTE issue, it was the exact same behavior on kk 4.4.3 and after I applied the kk 4.4.4 OTA update. I have not tried S-off or installing any custom ROMs. As I type this my Google services ARE working over LTE but I'm not expecting that to remain constant based on past experiences.
trailrunnerx said:
Just responding to the OP, I am having the EXACT same issue as you with my Google Services not always connecting while I am on LTE. I wonder if it's a geographic thing as I am in Southeast CT Groton to be exactly although I have also had the same issues in Niantic at work. I also have AT&T service but my device is a HTC One M8 Developer edition. I sometimes can connect to Google services over LTE but it seems to be hit or miss. Services that I have been having trouble with include gouge search accessed through chrome, google now/voice search, Play store and Wallet. I have not had any issues streaming music over Google Play music, even when my other services were not functional over LTE for some reason. I have tried all the suggested trouble shooting steps such as uninstalling Google updates, clearing google play services cache and app data, verifying my date and time setting, etc. I even unlocked and rooted just to delete the hosts.txt file as was suggested in the system/etc folder. So far nothing I have done has completely fixed my LTE issue, it was the exact same behavior on kk 4.4.3 and after I applied the kk 4.4.4 OTA update. I have not tried S-off or installing any custom ROMs. As I type this my Google services ARE working over LTE but I'm not expecting that to remain constant based on past experiences.
Click to expand...
Click to collapse
Did you contacted your carrier about this LTE and Google services issues? Cause I can use all Google services on LTE. Its kinda a bummer that you cant use something that you are paying for tho.
Poslano z mojega HTC One_M8 z uporabo Tapatalk
This guy has the same issue: http://forum.xda-developers.com/att-htc-one-m8/help/lte-connection-issues-3-28-401-7-t2913168
He thought it was caused by flashing firmware. But based on your experience, it might just be a carrier issue.
Has anyone else had any issues with the Play Store on their Fire TV? I updated the Play Store on mine to a newer version, mainly because every time I tried to download something I'd get stuck with that annoying spinning circle. Now when I go into, I get a message saying it can't connect to the Internet, even though the other apps on my Fire can. I'm even typing this on my Fire through Firefox, after being told by the Play Store there's no connection. Any help would be appreciated. I'm trying to download the game Implosion: Never Lose Hope, and I know I can get it through Aptoid, but the thing stops a little more than half way through giving me an error, forcing me to start it over again from the beginning. Thanks in advance.
Bump, bumpity, bump. Am I the only one who's experienced this? For a while, the Play Store was already acting funky, taking forever to start a download, if it did. At least then it connected, but now I get nothing. I'm not a noob to Android, but little things like this confuse me a bit, especially when comparing the settings on my Fire, S4, and Tab 3 8.0. They all look similar. Oh, well, maybe I missed some small thing that's hiding from me.
will4958 said:
Bump, bumpity, bump. Am I the only one who's experienced this? For a while, the Play Store was already acting funky, taking forever to start a download, if it did. At least then it connected, but now I get nothing. I'm not a noob to Android, but little things like this confuse me a bit, especially when comparing the settings on my Fire, S4, and Tab 3 8.0. They all look similar. Oh, well, maybe I missed some small thing that's hiding from me.
Click to expand...
Click to collapse
Google play store has stopped working on the Fire phone as well.
I can open it but all there is is a white screen with a search bar. And the search bar doesn't pull up results. Is this happening to more users?
I wish I knew how to fix it. As long as I have it installed, even though I can't do anything with it, I can still play the games that require Google Play Store to be installed. The load issues with the Play Store were so annoying, I have been using Aptoid to download games. The downside to using Aptoid, though, is that when you look up something like Implosion: Never Lose Hope, only two pop up; the big one with a 1.1gig download and the smaller one that prompts for a data pack download. The big one stops a little more than half way through and I have to start all over again, and the smaller one never takes me to the download. The game I'm talking about is free, by the way, on the Play Store. It says only the first 6 levels are free and you have to pay to play the rest of the game, but it looks so cool. Anyway, had to get that out. Laters.
same here, first it was just the spinning circle on a white screen
I tried clearing the cache and data for all google relayed apps, rebooted
No dice, now it somehow still knows my Google account, but says it can't connect..
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tirges said:
same here, first it was just the spinning circle on a white screen
I tried clearing the cache and data for all google relayed apps, rebooted
No dice, now it somehow still knows my Google account, but says it can't connect..
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Last night on a different thread, I got a good tip. All we did was delete Google play services on aftv and play store worked again. Don't ask me why...I always assumed it was necessary but apparently not.
tirges said:
same here, first it was just the spinning circle on a white screen
I tried clearing the cache and data for all google relayed apps, rebooted
No dice, now it somehow still knows my Google account, but says it can't connect..
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
I started playing around with another app market I read about in a different thread on this forum called 1 Mobile Market. It looks kind of similar to the Play Store and references it on some of the apps. I haven't downloaded much with it yet except the game Implosion: Never Lose Hope, but it only downloaded a 20 MB apk, kind of like installing Dead Trigger and then the data pack, except the data pack never comes, so the market may be a little hit-or-miss.
KLit75 said:
Last night on a different thread, I got a good tip. All we did was delete Google play services on aftv and play store worked again. Don't ask me why...I always assumed it was necessary but apparently not.
Click to expand...
Click to collapse
Actually, I tried the same. I noticed that both google play service and google play store were updated automatically to some later version, so I uninstalled them and reinstall the old version (4.x), then I can launch google play store. However, only one. The second time, I launch play store, the same white screen showed up. And I can see bot play service and play store were (once again) updated to later version automatically.
I also have problem with youbue app now. It simply does not play video (sound is ok), not sure if it is related or not.
not in my case but i m looking for full version as only two stages can be played in demo version downloaded from store so if anyone can give me correct link or any kind of source of either full version or crack then it would be appreciated and helpful
I've never seen this "app" before. It just appeared today. Looks like it was pushed down from Sprint. It's called simply "Carrier Call Utility" and the icon is the Sprint logo. Version 6.0.015
It can't be opened, stopped, or uninstalled.
Does anyone know what it is? Is it new or did I just not see it before?
Carrier Call Utility
I do hope someone comes up with an answer for this. I just this morning (04/08/17) saw that it had "successfully been installed" on my phone as well. I have an ex son in law who installs imsi catcher quality spyware on the phones of his ex family members, so it is especially worrying for me. I can't imagine that it is something I need since the phone has worked fine without it all this time, so even if it's not something dangerous, it is 17.45mb of space being used by something utterly without merit at best and a liability at worst...
Anyone have any ideas? Talking to Sprint is not likely to get an answer that makes any sense.
It appeared on my phone too. Really annoying. I tried to find out what it is online, and finding nothing but this thread, I decided to just pull its plug if I could. I went into Settings, General, Apps and found it there. "Force Stop" and "Uninstall" weren't active for this app, so I clicked on the upper right dots and was able to disable the app that way. It showed way too many permissions for it to access my files and information anyway, which never makes me happy. It said that all data would be lost if I did, and asked if I wanted to revert back to the old app. Since I didn't ASK for this app, I clicked okay for it to remove and replace it. The app was replaced with the old Sprint Zone app. Which I never used anyway.
I check my phone just now, 4/11/17, I don't have this app....
I have Boost Mobile and just now it was force installed and a message said boost zone is now my boost. I unistalled app update for carrier xall utility and unindtslled my boost and carrier call utility disappeared but nothing shows in uninstalled apps. I cleared my browsers cache and rebooted phone.
Update to my reply: It has reinstalled on my lgk3 phone three times now. I uninstall "my boost" which reverts back to "boost zone" which gets of call carrier utillity from my installed apps. But it just reinstalls again later.
Maddwoodsman said:
I have Boost Mobile and just now it was force installed and a message said boost zone is now my boost. I unistalled app update for carrier xall utility and unindtslled my boost and carrier call utility disappeared but nothing shows in uninstalled apps. I cleared my browsers cache and rebooted phone.
Update to my reply: It has reinstalled on my lgk3 phone three times now. I uninstall "my boost" which reverts back to "boost zone" which gets of call carrier utillity from my installed apps. But it just reinstalls again later.
Click to expand...
Click to collapse
Have to agree with Annoyed Too; it is another version (maybe?) of the Sprint Zone app, which like Annoyed Too, I never used. I never even opened it to see what it supposedly did. I can force stop mine after doing the reversion back to original app, but this is almost as annoying as Sprint Optimizer, the function of which is evidently to eat your battery. That's another one I have to keep force-stopping and can't get rid of...
I have boost mobile too and lookout security said it was safe to install
Bubbles602 said:
I have boost mobile too and lookout security said it was safe to install
Click to expand...
Click to collapse
Oh, I'm sure it's safe enough, as it is a Sprint program, but the point is that it is there taking up resources and space with little if any benefit to the phone user. It is 17.45MB of uselessness that I'm certain no more than 0.5% of the population will ever even open to access and about 10% of THAT number will never use at all. I actually don't know a single person that has used Sprint Zone for anything, ever! More than half the people I speak to regularly have Sprint and none of them ever uses it; most of us have no real idea what it is supposed to be for, lol!
When I uninstalled the updates, it reset itself back to the old Sprint Zone.
Same thing happened to me. I have Boost Mobile so the app on my phone is called My Boost. I reverted back to the factory version yesterday (Boost Zone) and discovered that such reversion only lasts 24 hours. My Boost was reinstalled. Looks like I need to root, though I don't want to because I bricked my previous phone.
I've never rooted a device simply because I figure that what you said would be exactly what would happen to me; the device would be a paperweight at the end of the process. I just wish we had a little more control over what ends up on our phones. If we wanted the particular software, we would research the apps, choose apps useful to us as individual users and install them ourselves. It seems like they would get that the fact that we didn't do that means we don't want the app on our devices. Of course, what WE want rarely plays a role in what the carrier companies decide to clutter up our phones with...
It just popped up as an update on my phone a little bit ago. I pressed on it and it disappeared. Had to go into settings to find it. This is the only link that comes up when I googled it. Then I had a notification pop up saying is the new Sprint Zone. I'm about sick of these updates and random stuff being added to my phone without my permission. Hell, I have an S6 so I can't install a sd card for more space so please stop. We should be allowed to delete applications as we please unless they are really needed period.