I've never seen this "app" before. It just appeared today. Looks like it was pushed down from Sprint. It's called simply "Carrier Call Utility" and the icon is the Sprint logo. Version 6.0.015
It can't be opened, stopped, or uninstalled.
Does anyone know what it is? Is it new or did I just not see it before?
Carrier Call Utility
I do hope someone comes up with an answer for this. I just this morning (04/08/17) saw that it had "successfully been installed" on my phone as well. I have an ex son in law who installs imsi catcher quality spyware on the phones of his ex family members, so it is especially worrying for me. I can't imagine that it is something I need since the phone has worked fine without it all this time, so even if it's not something dangerous, it is 17.45mb of space being used by something utterly without merit at best and a liability at worst...
Anyone have any ideas? Talking to Sprint is not likely to get an answer that makes any sense.
It appeared on my phone too. Really annoying. I tried to find out what it is online, and finding nothing but this thread, I decided to just pull its plug if I could. I went into Settings, General, Apps and found it there. "Force Stop" and "Uninstall" weren't active for this app, so I clicked on the upper right dots and was able to disable the app that way. It showed way too many permissions for it to access my files and information anyway, which never makes me happy. It said that all data would be lost if I did, and asked if I wanted to revert back to the old app. Since I didn't ASK for this app, I clicked okay for it to remove and replace it. The app was replaced with the old Sprint Zone app. Which I never used anyway.
I check my phone just now, 4/11/17, I don't have this app....
I have Boost Mobile and just now it was force installed and a message said boost zone is now my boost. I unistalled app update for carrier xall utility and unindtslled my boost and carrier call utility disappeared but nothing shows in uninstalled apps. I cleared my browsers cache and rebooted phone.
Update to my reply: It has reinstalled on my lgk3 phone three times now. I uninstall "my boost" which reverts back to "boost zone" which gets of call carrier utillity from my installed apps. But it just reinstalls again later.
Maddwoodsman said:
I have Boost Mobile and just now it was force installed and a message said boost zone is now my boost. I unistalled app update for carrier xall utility and unindtslled my boost and carrier call utility disappeared but nothing shows in uninstalled apps. I cleared my browsers cache and rebooted phone.
Update to my reply: It has reinstalled on my lgk3 phone three times now. I uninstall "my boost" which reverts back to "boost zone" which gets of call carrier utillity from my installed apps. But it just reinstalls again later.
Click to expand...
Click to collapse
Have to agree with Annoyed Too; it is another version (maybe?) of the Sprint Zone app, which like Annoyed Too, I never used. I never even opened it to see what it supposedly did. I can force stop mine after doing the reversion back to original app, but this is almost as annoying as Sprint Optimizer, the function of which is evidently to eat your battery. That's another one I have to keep force-stopping and can't get rid of...
I have boost mobile too and lookout security said it was safe to install
Bubbles602 said:
I have boost mobile too and lookout security said it was safe to install
Click to expand...
Click to collapse
Oh, I'm sure it's safe enough, as it is a Sprint program, but the point is that it is there taking up resources and space with little if any benefit to the phone user. It is 17.45MB of uselessness that I'm certain no more than 0.5% of the population will ever even open to access and about 10% of THAT number will never use at all. I actually don't know a single person that has used Sprint Zone for anything, ever! More than half the people I speak to regularly have Sprint and none of them ever uses it; most of us have no real idea what it is supposed to be for, lol!
When I uninstalled the updates, it reset itself back to the old Sprint Zone.
Same thing happened to me. I have Boost Mobile so the app on my phone is called My Boost. I reverted back to the factory version yesterday (Boost Zone) and discovered that such reversion only lasts 24 hours. My Boost was reinstalled. Looks like I need to root, though I don't want to because I bricked my previous phone.
I've never rooted a device simply because I figure that what you said would be exactly what would happen to me; the device would be a paperweight at the end of the process. I just wish we had a little more control over what ends up on our phones. If we wanted the particular software, we would research the apps, choose apps useful to us as individual users and install them ourselves. It seems like they would get that the fact that we didn't do that means we don't want the app on our devices. Of course, what WE want rarely plays a role in what the carrier companies decide to clutter up our phones with...
It just popped up as an update on my phone a little bit ago. I pressed on it and it disappeared. Had to go into settings to find it. This is the only link that comes up when I googled it. Then I had a notification pop up saying is the new Sprint Zone. I'm about sick of these updates and random stuff being added to my phone without my permission. Hell, I have an S6 so I can't install a sd card for more space so please stop. We should be allowed to delete applications as we please unless they are really needed period.
Related
Quick question,
I have had my phone rooted for several months now. Ever since I rooted though, I always got the "Verizon wireless can not authenticate your phone" message when roaming. This has not been a big deal until now.
I have already spent a lot of time with sprint support on the phone and at the store, and they actually are just giving me a new phone, so the problem is solved.
MY actual question is, are people still having this issue happen when they root their newer phones? I ask because I would like to root my new phone, but not sure if I want to chance it messing up my roaming again.
Yea, it happens, but you don't need a new phone as the fix is really easy.
Call Sprint support and have them reset your profile on their server. They will put you on hold for a minute while they do that. Then they will have you remove your battery for one minute (the tech gal I had actually timed it and told me when to put the battery back in). Then you will be good to go.
Note-I don't know why this is, but it took me about 15 minutes talking to convince the tech support gal to do it, but once she did it roaming works fine again.
You can download the "Roam Control" app from the market, which allows you to force roaming to check if it works, paid app, but it is cheap. I just told the tech support girl that their was a spot in my house behind a metal shed that I get roaming when I checked it (important because she wasn't willing to do anything unless I was currently in a roaming area, and I didn't think it was prudent to tell here I was using Roam control).
Well, they gave me a new MSID witch did not fix the issue. After about another 45 minutes of trying things, she transfered me to account services and they said that they would just replace the phone.
I do not roam very often at all, so I said okay.
I saved my nandroid backups and everything for if I re-root. I just wasnt sure if this was an issue people were still getting with their new phones or not.
I cannot figure out a way to manage currently running apps more efficiently then the program already installed on the phone under "manage apps"
Basically the phone freezes and randomly drops signal. It is also running extremely slow and laggings even during simple txt messaging.
Any ideas
vg30deracer said:
I cannot figure out a way to manage currently running apps more efficiently then the program already installed on the phone under "manage apps"
Basically the phone freezes and randomly drops signal. It is also running extremely slow and laggings even during simple txt messaging.
Any ideas
Click to expand...
Click to collapse
You need to be more specific, because right now the only thing more vague would be to say 'i have a phone'. But, seriously, we need to know if it's rooted, if so what ROM, any hacks or mods, and even what phone it is. This wouldn't be the first time someone posted in the wrong section.
heybobitsme said:
You need to be more specific, because right now the only thing more vague would be to say 'i have a phone'. But, seriously, we need to know if it's rooted, if so what ROM, any hacks or mods, and even what phone it is. This wouldn't be the first time someone posted in the wrong section.
Click to expand...
Click to collapse
I can see your point... I am more familiar with the inner workings of automotive forums then this forum.
The phone is a t-mobile my touch 3g slide.
It is using the stock t-mobile program... I hate it, I dont know how to change it
It is not rooted, overclocked or modded in any way.
vg30deracer said:
I can see your point... I am more familiar with the inner workings of automotive forums then this forum.
The phone is a t-mobile my touch 3g slide.
It is using the stock t-mobile program... I hate it, I dont know how to change it
It is not rooted, overclocked or modded in any way.
Click to expand...
Click to collapse
Ahh, ok. I know of a couple things that could cause the phone to be laggy. One is if you have a lot of text messages, you'll want to delete them. The second would be to clear your cache. Over time, apps that use data, such as the browser, will build up cache. To clear it you go to menu > settings > applications > manage applications > and you'll be brought to a list of your apps. Now just go through and start selecting apps and see if they have any cache and if so clear it. It will look something like the attached image. You'll also free up storage as well. The way you get to it may be a little different as it's been a while since I've messed with stock. Worst case scenario would be to do a factory reset, but I don't think that's necessary and should only be used as a last resort.
Also, I don't know about the random freezing, but the signal loss could be due to the SIM card coming loose or dying. The "locking" SIM card tray sometimes has a tendency to work it's way loose.
Let me start this question with a big thanks to all the developers/etc. out there. The work being done is AMAZING!
I am a new "rooter", but learning fast. I am running Cyanoginger 1.1 on my MT3GS. I have noticed a few things that aren't quite right, and I am unsure if they are related to each other, or to Cm 6.1.1, or ~ginger 1.1, or...
1. Incoming phone calls seem to sporadically go to voicemail instead of the phone. My phone can be sitting on my desk with full bars, I'll call my phone from my desk, it'll ring once or twice and jump to voicemail (nothing shows up on the MyTouch). I'll call again 10 seconds later, and it goes to my phone. Very sporadic (maybe 1 in 20 calls?)
2. My phone number shows Unknown in Settings > About phone > Status. I read in a few forums that this may be the case untill you place/receive a call, but mine is still showing unknown.
3. My market purchases are no longer integrated with carrier billing. It's asking for a credit card instead of automatically billing me at T-Mobile.
Like I said, I'm a noob at rooting/modding, but I learn quick Any help with these issues would be greatly appreciated!
qjudge said:
Let me start this question with a big thanks to all the developers/etc. out there. The work being done is AMAZING!
I am a new "rooter", but learning fast. I am running Cyanoginger 1.1 on my MT3GS. I have noticed a few things that aren't quite right, and I am unsure if they are related to each other, or to Cm 6.1.1, or ~ginger 1.1, or...
1. Incoming phone calls seem to sporadically go to voicemail instead of the phone. My phone can be sitting on my desk with full bars, I'll call my phone from my desk, it'll ring once or twice and jump to voicemail (nothing shows up on the MyTouch). I'll call again 10 seconds later, and it goes to my phone. Very sporadic (maybe 1 in 20 calls?)
2. My phone number shows Unknown in Settings > About phone > Status. I read in a few forums that this may be the case untill you place/receive a call, but mine is still showing unknown.
3. My market purchases are no longer integrated with carrier billing. It's asking for a credit card instead of automatically billing me at T-Mobile.
Like I said, I'm a noob at rooting/modding, but I learn quick Any help with these issues would be greatly appreciated!
Click to expand...
Click to collapse
The unknown number thing has to do with cm6.1.1. It shouldn't affect you anyway. For the first issue, probably t-mobile issue, neither your phone nor your ROM. Happens to me on all my phones, even my dumbphones.
The market thing is something that you give up when you flash a custom ROM. I think there might be something that can tie market to your tmobile account, but I can't find it again, it was mentioned in a thread recently.
Thanks for the quick response!
On points 2 and 3, I guess that's just the way it is. Little things, I can definitely deal.
On the first point, I just want to make sure this isn't happening because of how I flashed new roms, or how I upgraded the radio, etc.
FWIW, here's the process I used:
- rooted phone with adb/file copy, etc., etc.
- booted to ESPRIMG.zip (oops, rebooted, no backup of system!)
- booted to Clockwork
- cleared data, cleared cache, flashed CM 6.1.1, flashed gapps, rebooted
- went back to clockwork flashed radio from 7.07.(????) directly to 7.09.35.10, rebooted
- "stumbled" across Cyanoginger 1.1...
- booted to Clockwork, cleared data, cleared cache, flashed to Cyanoginger 1.1
The phone prior to rooting never had any issues receiving calls, but who knows, maybe it's because I'm staring at it, maybe it's solar flares, maybe I've angered the cell phone gods...ok, humor's "off" a bit today
If you have any further thoughts, let me know; otherwise thanks for your help! I really appreciate it!
Yeah that all sounds right. I haven't ever had issues with my phone number showing up, it seems to only happen to some people, and like you said, normally it goes away after placing or receiving a call. Who knows. I don't think it affects any apps though. I could be wrong about that, not sure. It might be your sim card, which would explain some calls not going through as well.
I know there is a way to tie the market to your t-mobile account, I just can't remember at the moment. I googled around, couldn't find anything. I think it's called market fix or something rather. I could be thinking of something else though. Frankly I like paying with my debit card better, it was never a huge deal for me, so I never thought too much into it.
MusicMan374 said:
I know there is a way to tie the market to your t-mobile account, I just can't remember at the moment. I googled around, couldn't find anything. I think it's called market fix or something rather. I could be thinking of something else though. Frankly I like paying with my debit card better, it was never a huge deal for me, so I never thought too much into it.
Click to expand...
Click to collapse
I know exactly what you're talking about... I just can't seem to find it either. It was in a thread recently, like you said.
Maybe it's just vanished
I'm gonna keep searching though.
EDIT: So I was starting to flip out, cause I could not for the life of me find the thread...
But I decided to go to my phone and see if maybe I could just find the app in the market. Then I saw that I had already searched for it before, because I actually have the same issue. I just never downloaded it and tested it out.
It's called "Market Enabler"
I'm going to download it now and test it myself.
EDIT 2: Or maybe that's not it. I don't know, I can't seem to figure it out. Maybe MusicMan can take a look? I could have sworn this was an app suggested for that, but it just looks like it makes it so you can see apps that aren't on certain carriers.
SefEXE said:
I know exactly what you're talking about... I just can't seem to find it either. It was in a thread recently, like you said.
Maybe it's just vanished
I'm gonna keep searching though.
EDIT: So I was starting to flip out, cause I could not for the life of me find the thread...
But I decided to go to my phone and see if maybe I could just find the app in the market. Then I saw that I had already searched for it before, because I actually have the same issue. I just never downloaded it and tested it out.
It's called "Market Enabler"
I'm going to download it now and test it myself.
EDIT 2: Or maybe that's not it. I don't know, I can't seem to figure it out. Maybe MusicMan can take a look? I could have sworn this was an app suggested for that, but it just looks like it makes it so you can see apps that aren't on certain carriers.
Click to expand...
Click to collapse
It could just be that we were thinking of something else and such an app doesn't exist. I'll look some more when I get home
Sent from my T-Mobile myTouch 3G Slide
Well, I "stumbled" across the solution to #2. As far as I've heard from others so far, it's purely cosmetic, but...
Go to Settings > Call Settings > Additional Settings > My phone number and enter the number. Now when you go to Settings > About phone > Status it will show the number you entered.
Again, this may be purely cosmetic, and I've noticed if you reboot, the setting gets wiped. Strange...but there you go...
Sorry to bring up this issue back up but I just recently Rooted my phone as well and am having the same problem with sporadic calls not coming to my phone.
For example, last night my father told me that he tried to call me at least 3 times in a row and it would go straight to voicemail, however today he called me (like 2 mins ago) and the phone rang as normal. Heres what I've noticed on the phone:
-the phone will drop all bars sporadically for no apparent reason, as I have never had any service issues in my house.
-it does this when its been idle for a couple of minutes and as soon as I wake it up it will show 0 bars then jump to the normal 2-3 I usually get at my place.
-whenever the bars drop to 0 my 3g/HSPA service will still show as normal
I'm not completely new to Rooting (Rooted my original G1), however my last experience with it was back on CM4.1 on my G1, so there may be a o couple of things I missed
Thanks in advance for any help!
Hi, I've a similar problem: on outgoing calls anyone on any phone is able to see my number, they always get calls from "unknown" from my phone. I use wolfbreak's rom with cyanogen and I've allready set in the settings the option to show my number on outgoing calls, but doesn't work. how can I do?
Tony84 said:
Hi, I've a similar problem: on outgoing calls anyone on any phone is able to see my number, they always get calls from "unknown" from my phone. I use wolfbreak's rom with cyanogen and I've allready set in the settings the option to show my number on outgoing calls, but doesn't work. how can I do?
Click to expand...
Click to collapse
had this prob too even if u set it in cm you still have to call your carrier to get them to make you number show
Last night I noticed Play asking me to update an app called Smart Device Manager. Having no idea what the app was, or why it was on my phone, I read the description:
OVERVIEW
Smart Device Manager is an app that runs on the “child” phone in order to power two family safety services on the Sprint Network, Drive First and Mobile Controls. These services allow parents to automatically lock a phone when driving or to prevent phone usage during school hours.
Click to expand...
Click to collapse
With a bit more searching, it looks like it's a background utility that comes preinstalled on our phones. It's a helper for parental controls to manage what your children (or employees, I suppose) are doing, as well as lock your phone when you're driving to discourage talking or texting while driving. Accomplishing this requires some pretty nasty permissions. Granted, it's obviously not CIQ, and it shouldn't be doing anything at all unless you activate and pay for the appropriate services, but I still don't want it on my phone, if for no other reason than it may be using up some juice.
It appears there was some sort of bug with the change to Google Play that prompted many (everyone?) with the app to update it, even though you have no reason to update it unless you're actually using the service(s) (Source). As it's a system app, you can uninstall it with Titanium if you are rooted. I've done so and it hasn't hurt anything thus far.
Just figured I'd let a few people know what was up, in case they get the notification as well. And if it's already common knowledge, *shrug* I guess I wasted a few minutes of my life
interesting...
Just read about this.
http://phandroid.com/2012/03/28/spr...are-to-android-devices-heres-how-to-avoid-it/
Thank goodness for custom roms and their bloatware removal.
What's weird is that I'm running Blazer Rom, have never installed this service and google play is reminding me every day that I need to "upgrade it."
Somehow must have been left in Blazer.....
wotan2525 said:
What's weird is that I'm running Blazer Rom, have never installed this service and google play is reminding me every day that I need to "upgrade it."
Somehow must have been left in Blazer.....
Click to expand...
Click to collapse
I think it's a Sprint/Google agreement that is going to show up in our market suggestions no matter what ROM we run, the key is just ignore the suggestion and don't install.
Thanks for the info. I missed this one when I was getting rid of the bloatware. Even if it's not activated on my end, I'd rather not give them one more route of easy access to controlling my device. I suppose it's a good feature for parents/employers, but can you imagine if service providers started shutting down your phone (essentially airplane mode) if your were traveling over a certain speed?
You can delete this from system/app and it will stop alerting you in the market. Its actually labelled smartdevicemamager.apk in system/app.
Edit: Pointless post. Sorry.
When i had this app on it would give me slow data then i disable it and now i have full speeds
Sent from my SPH-D710 using xda premium
Sycobob said:
Last night I noticed Play asking me to update an app called Smart Device Manager. Having no idea what the app was, or why it was on my phone, I read the description:
With a bit more searching, it looks like it's a background utility that comes preinstalled on our phones. It's a helper for parental controls to manage what your children (or employees, I suppose) are doing, as well as lock your phone when you're driving to discourage talking or texting while driving. Accomplishing this requires some pretty nasty permissions. Granted, it's obviously not CIQ, and it shouldn't be doing anything at all unless you activate and pay for the appropriate services, but I still don't want it on my phone, if for no other reason than it may be using up some juice.
It appears there was some sort of bug with the change to Google Play that prompted many (everyone?) with the app to update it, even though you have no reason to update it unless you're actually using the service(s) (Source). As it's a system app, you can uninstall it with Titanium if you are rooted. I've done so and it hasn't hurt anything thus far.
Just figured I'd let a few people know what was up, in case they get the notification as well. And if it's already common knowledge, *shrug* I guess I wasted a few minutes of my life
Click to expand...
Click to collapse
updated it last night as well running blazer 4.0, didn't know what it was just don't like "updates available" popping up on boot
Sent from my SPH-D710 using XDA
I just deleted it through titanium backup
Sent from my SPH-D710 using Tapatalk
Codename havent ever seen it lol
Sent from my SPH-D710 using XDA
More info here:
http://community.sprint.com/baw/thread/87271?start=0&tstart=0
Sprint reps said the service has always been on the phone but the recent Google Play Store update caused the update to show up. Supposedly Location Labs (the company created the software) is looking into why it is showing up as an update....
Link is already in the OP
So, since I've got this over monster I've had a shocking number of issues. From sudden influx of crap followers online, people sending photos of some of those little people some people keep as pets.
But, it was probably a month in kept getting restarts that left my wall paper different, noticed key guard was in the running processes and Samsung wasn't able to give me much info at all.
Frequently my antivirus Would randomly flag some huge archive that would appear in Google vending folder and for some reason my weather app for my gear fit updated EVERYDAY
Today a series of unfortunate events and my phone did a factory reset shortly after a drop. I actually find that interesting because I don't know the drop or one of my...well call them gremlins. (Let's face it most of things i have attributed are probably just me going into PTSD blah blah blah... )
But today Turn process I did streamline to get Nic cards logging up and go and build to set up a good firewall get ad blockers going but I wanted to see what happened. And I go my weather app eventually.
And for some reason over in reddit they tend to think permissions like this are normal (I know Samsung's calculator is more than a calculator but mine once had almost every permission with about 800MB storage taken up.
So, This weather app seemed a little abnormal look up the IP address, looked up the company and, I looked furlough their partners for Samsung and Knox (didnt Find the one)
Just a quick assumption;
This module has the Hotspot 2.0 and REALLY likes its certificates. I noticed the option to share Your Wi-Fi with someone is always default toggle on.
If you scroll through the websites what we do you see that they are very proud that they have the edge one of the largest threat assessments for everybody when hop away from 1 of their servers , how many of them there are etc. And I Have this feeling that my device is actually just a nice little go between allowing others access to the internet while gathering their data points.
I can't actually post links but if you do their site plus this thing takes you right to the talk about their platform. Gove the data that goes through phones, that is good for anything from Cambridge analytica code level stealing countries to just figuring out how stable and great 5G is
/us/en/
what-we-do/intelligent-platform
I've seen the Address actually go by in my primary bp and add blocker but that 1 doesn't give me per app metrics so not sure what else goes to them.
Also, suddenly I think I know at least partially why they don't want flashed ROMS(?), at least yet.
I'd actually really like to know if anyone else, specifically related to 5G sees these also. Given the timing of that release device and anal FMRi weather app there. And for some reason even though I use a little cheaper company gives me unlimited data they have swapped my network several times between bigger company the smaller company. Its same towers and stuff usually so no big deal but, doesn't normally do that. (Have noticed that actually from the Galaxy store I see that quite often, but the "same" download from play store different version number less permissions)
(By the way hello this is the 1st device actually looking to rooting, prior the risk of that access to someone else was too much. Thanks for letting me join the community, I do hope I catch on quick ans don't drive any one too crazy)
(I tried to add in pictures of the weather app permissions and everything but can't post pictures either)
A drop shouldn't cause a factory reset... if it was caused by software you have an apk(s) that are trashware.
A 3rd party launcher put mine in a boot loop... twice.
If you did a recent firmware update it may have corrupted that load, reload as you did.
A virus or trojan are suspect as well. Run Malwarebytes and Trojan scanner. Some malware may not always be detected.
If you suspect a virus after a reload be careful what you load and bring into the system including the on SD card and any backups. Start with the base load and add only apps from Playstore at first. Go from there if it runs ok. Be wary of updates, one at a time, look for issues as you progress.
Same with backup data... if it's there you'll need to isolate it or dump all the data.
Use a package disabler like PD MDM to block bloatware from running and to troubleshoot.
blackhawk said:
A 3rd party launcher put mine in a boot loop... twice.
If you did a recent firmware update it may have corrupted that load, reload as you did.
Click to expand...
Click to collapse
I was worried so, as I'd never seen it i just know these things actually include that hardware backed encryption. I had worries that I had knocked that loose and might have issues with it later. (Accelerometer is off bit it seems now)
I can say likely:
1. Third party lock screen with data wipe. Not highly reviewed but was but trashy. May have accidently in the tussle woke the screen with motion and performed a wipe.
2. Package disabled. I play with what I can get away with disabling. Some Knox stuff is bit touchy.
3. I'd managed to start process of adding a second secure folder on a secondary profile. It hadn't like it but stayed working.
Or combo 2 & 3 but lock screen most likely I'd say
HungryRobotics said:
I was worried so, as I'd never seen it i just know these things actually include that hardware backed encryption. I had worries that I had knocked that loose and might have issues with it later. (Accelerometer is off bit it seems now)
I can say likely:
1. Third party lock screen with data wipe. Not highly reviewed but was but trashy. May have accidently in the tussle woke the screen with motion and performed a wipe.
2. Package disabled. I play with what I can get away with disabling. Some Knox stuff is bit touchy.
3. I'd managed to start process of adding a second secure folder on a secondary profile. It hadn't like it but stayed working.
Or combo 2 & 3 but lock screen most likely I'd say
Click to expand...
Click to collapse
Get a good case like the Bolt. High G impacts can cause internal damage but usually not especially if in a case.
I don't use secure folder, encryption or any screen lock especially 3rd party. Any apk you give administrator rights to lock the phone can effectively trash your OS load in a heartbeat.
Have had passwords get corrupted (rare) before and gotten totally locked out on a laptop bios.
That machine is now useless.
On Androids you can reload to recover if all else fails but a reload takes a lot of work...