Has anyone had a cure for the bug of Google Play Store when the problem is occurring on the phone and on the play.google.com website? I can't access my apps on the phone or on the website. The website gives me errors like "Were sorry, there was an error. Please try again later" or "Oops, we had trouble processing your request. We're working on fixing the issue. Please try again later (BM-PPH-01)" The phone gives me the "RPC:S-5:AEC-0" error.
This reminds me of the horrible bug Google had on the App Store a few years back.
(Nope, non of the searched cures have worked to cure either the phone or website's problem)
No and hundreds and hundreds of folks have it.
It's a play store back end issue. If you go to the website on your computer, the bug exists there too. So... Just wait it out.
Compusmurf said:
No and hundreds and hundreds of folks have it.
It's a play store back end issue. If you go to the website on your computer, the bug exists there too. So... Just wait it out.
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Click to collapse
Does this happen frequently? It just happened for both my wife's computer and mine as well as our phones.
I was able to buy one app on her computer and when I went to buy the second app I was unable. When I went to my computer I wasn't able to buy it there either.
If I keep trying, will it block my account?
How long on average would you wait to try again?
Thanks
Ok fella hit the thanks button. Because to fix the problem I figured it out. You must use an older account it can have the same credit card. Problem is if you have made a kinda new account & buy alot of stuff they do that to you. I couldn't buy anything searched left & right. Switching accounts via play store & purchasing the app from another (older)email address it workd every time. I was frustrated as well. Let me know if it works out for ya
Sent from my SPH-L900 using xda premium
Related
I've had my Evo since July and its still in the "honeymoon" phase of our relationship. She's been rooted via unrevoked and all is lovely. Of course like I'm sure many of us I went on an app spree initially and sometimes still to this day downloading a little of everything free. Now after months with my phone I finally found an app I want to purchase, however when I go to do so and enter my credit card information I get a service error. So I figured maybe it had something to do with my Google Shopping profile, so went to attempt to set one of those up and I get an error there too. I've tried with multiple credit cards with no such luck. Does this have anything to do with me being rooted or has anyone else ran into this problem?
trhonda2000 said:
I've had my Evo since July and its still in the "honeymoon" phase of our relationship. She's been rooted via unrevoked and all is lovely. Of course like I'm sure many of us I went on an app spree initially and sometimes still to this day downloading a little of everything free. Now after months with my phone I finally found an app I want to purchase, however when I go to do so and enter my credit card information I get a service error. So I figured maybe it had something to do with my Google Shopping profile, so went to attempt to set one of those up and I get an error there too. I've tried with multiple credit cards with no such luck. Does this have anything to do with me being rooted or has anyone else ran into this problem?
Click to expand...
Click to collapse
I doubt it has anything to do with you being rooted. The only time I ran in to this error was when I had poor data connection but that doesn't sound like what your running in to. Have you tried creating a new Google account and seeing if it will work on a fresh account?
I'm going to try and create a different account and see if that works.
Try using a different card. There were some apps I couldn't use my Amex for and had to use MC.
trhonda2000 said:
I'm going to try and create a different account and see if that works.
Click to expand...
Click to collapse
Did this work? I'm curious to see what fixes or even more so what the cause of this was.
First time I've had issues with it. It will let me get to the point where I select try or buy but then when I go to verify it just continuously loads. I tried afterwards on the PC and it just says none of the above items are available for purchase. This was initially found on the moron test but I am having the same issue occur with all apps.
I had that happen about a week ago on the weekend. Come Monday, the market started working again.
MartyLK said:
I had that happen about a week ago on the weekend. Come Monday, the market started working again.
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quite lame... I can't even update my apps...
z33dev33l said:
quite lame... I can't even update my apps...
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Click to collapse
Neither could I. And some of the apps were paid apps that needed updating. It was quite annoying. But I was glad to see it working again come that Monday, without the need to do a hard reset.
yup, having that issue here too, i think it's tied to either your account, or your location... not quite sure why tho...
I have had issue with market place a couple of times. Mostly the update won't succeed and I'll need to delete the app then install it again.
Having the same problem here to. Can't update or download apps (sweden).
I'm having the same problem on the phone and trying to install from the Zune PC marketplace.
Me too
yes, same in Dalian China from 19th Mar.
I tried to install apps from Zune on my PC but got error "None of the selected items is available for purchase". Anyway it worked well before. And then I tried to install using marketplace on my Focus but got another error "Can't get this info right now. Check back in a little while."
Some Chinese uses got same error, but some can still download/install apps from marketplace. So it's very strange issue. Is it related to my live id?
Anyone can help on this? I only found US ZUNE support number but I cannot dial.
xuegaoche said:
yes, same in Dalian China from 19th Mar.
I tried to install apps from Zune on my PC but got error "None of the selected items is available for purchase". Anyway it worked well before. And then I tried to install using marketplace on my Focus but got another error "Can't get this info right now. Check back in a little while."
Some Chinese uses got same error, but some can still download/install apps from marketplace. So it's very strange issue. Is it related to my live id?
Anyone can help on this? I only found US ZUNE support number but I cannot dial.
Click to expand...
Click to collapse
Just wait a day. Monday will bring it back to normal. It effects users at different times. MS might be doing some kind of tuning to the market to help refine it. At least that's what I rationalize it to be.
It's working this morning, I was able to download a few free apps and buy some songs without any issues.
I still have the Problem, and also never got that pre-nodo update... Truly sucks...
Sent from my OMNIA7 using Board Express
Recently my wife purchased this inexpensive basic tablet which comes rooted out of the box, with ICS 4.0.3...pretty good overall.
One caveat is it does not come with gapps installed; no Market/Play Store, no gmail, nothing. Amazon Market, GetJar and one other lesser known alternative market instead. So my goal is to get the Market onto the tablet...
Having searched here at XDA I found this thread:
http://http://forum.xda-developers.com/showthread.php?t=1621831
Using the method outlined above, I actually had the Market working fine for about 20 minutes, downloaded/updated a few apps, then started getting a "Cannot download due to an error" message on anything I tried to do. I have cleared Market data/cache, selected/re-selected my Google account within the Market settings, tried updating Maps, stood on my head and clucked like a chicken, basically anything I could find here or on the interwebs regarding this problem (its surprisingly common...just Google the "Cannot download due to an error" message). Anyway, no luck.
I went so far as to factory-reset the tab and start over; it didn't delete the Market app actually, and it did work again...for about 20 minutes.
My theory here is that the Market version I am installing via the thread above WORKS, but Google will go ahead and update it OTA within minutes and THAT new version, for whatever reason, does NOT work for me. Or, something is going horribly awry during said update.
I'm posting here in a general forum hoping to get some attention from experienced users who might have run into this issue before (again its widespread across many devices) and might have an idea on what else I can try to get this thing back on its feet.
If more info is needed, please let me know.
Thanks
richm052569 said:
Recently my wife purchased this inexpensive basic tablet which comes rooted out of the box, with ICS 4.0.3...pretty good overall.
One caveat is it does not come with gapps installed; no Market/Play Store, no gmail, nothing. Amazon Market, GetJar and one other lesser known alternative market instead. So my goal is to get the Market onto the tablet...
Having searched here at XDA I found this thread:
http://http://forum.xda-developers.com/showthread.php?t=1621831
Using the method outlined above, I actually had the Market working fine for about 20 minutes, downloaded/updated a few apps, then started getting a "Cannot download due to an error" message on anything I tried to do. I have cleared Market data/cache, selected/re-selected my Google account within the Market settings, tried updating Maps, stood on my head and clucked like a chicken, basically anything I could find here or on the interwebs regarding this problem (its surprisingly common...just Google the "Cannot download due to an error" message). Anyway, no luck.
I went so far as to factory-reset the tab and start over; it didn't delete the Market app actually, and it did work again...for about 20 minutes.
My theory here is that the Market version I am installing via the thread above WORKS, but Google will go ahead and update it OTA within minutes and THAT new version, for whatever reason, does NOT work for me. Or, something is going horribly awry during said update.
I'm posting here in a general forum hoping to get some attention from experienced users who might have run into this issue before (again its widespread across many devices) and might have an idea on what else I can try to get this thing back on its feet.
If more info is needed, please let me know.
Thanks
Click to expand...
Click to collapse
The market fix file already upload to link that will solve your problem.
Try it and enjoy.
http://forum.xda-developers.com/showthread.php?t=1621831
I am updating my old HTC Incredible to give to a friend who demolished their smart phone and cant updated right now.
I have it currently at 4.08.605.15 ... seems okay.
But when I hit Market, it loads a web page to Google Play rather than opening up the market app...
Not quite sure what is going on.
Note that I currently have the phone on wifi only.. no VZW service...but I don't think that should matter.
UPDATE...
Just finished posting this... and I look at the phone and the New Market (google play) Icon is now there... strange...
krelvinaz said:
I am updating my old HTC Incredible to give to a friend who demolished their smart phone and cant updated right now.
I have it currently at 4.08.605.15 ... seems okay.
But when I hit Market, it loads a web page to Google Play rather than opening up the market app...
Not quite sure what is going on.
Note that I currently have the phone on wifi only.. no VZW service...but I don't think that should matter.
UPDATE...
Just finished posting this... and I look at the phone and the New Market (google play) Icon is now there... strange...
Click to expand...
Click to collapse
Play Store (aka Market) will update itself if you give it half a chance and a data connection, so the change of icon is not surprising. Is it working now?
Yep.... was a bit confusing since I thought the apps had not loaded properly. Guess I never gave it a chance to update until I set it down to post.
Just put the phone through the various apps it comes with... works great... haven't picked it up for sometime since replaced it with my Rezound.
Recall it being the best phone I'd had up to that time.
musical_chairs said:
Play Store (aka Market) will update itself if you give it half a chance and a data connection, so the change of icon is not surprising. Is it working now?
Click to expand...
Click to collapse
I am having the same problem. No data connection, just "WIFI". When you said data, is this the only way the play store will update? I just flashed Touch of blue V:2.2 Not trying to hijack but keep the threads together since they are the same issue.
EDIT: I figured it out! After resetting the phone a couple times it worked. You have to be quick and click on the market while looking for the "accept" button to appear. It will only be there for 1 second and if it's not hit in time you will be redirected to the google play website. Hope this might help someone else.
Ok, strange problem here...
My Note 2 no longer shows up in the web version of the Play store. All other devices - even ones I no longer own, are still there.
The Play store on my device works fine and I'm able to install and update apps without a problem.
This seems to coincide with the new layout of the web Play Store.
Does anyone have any suggestions on how to get my device back on the device list?
Got a reply from google... not impressed.
"I appreciate you patiently waiting. I've heard back from our specialist team and according to their records, it appears you may be using a rooted device. Unfortunately, our ability to troubleshoot issues with rooted devices is limited. They may have altered functionality depending on how the device has been modified and we're not able to see what's happening with the device. For assistance with rooted devices, we recommend contacting your device manufacturer or carrier. However, if you unroot your device and still encounter this issue, please let me know and I will be happy to take a look.
If your device isn't rooted, please let me know, and I'm happy to see what I can do to assist you further. Thank you for your understanding. "
Clear Play Store data and then log on again. Happened to me last time and this fixed it. Else, remove and re add Google account on device.
SenK9 said:
Clear Play Store data and then log on again. Happened to me last time and this fixed it. Else, remove and re add Google account on device.
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Click to collapse
It seemed to have magically corrected itself without me doing anything. I don't know what caused it, but if I find out, maybe I can remove some dead devices that I no longer own and are still listed under "My Devices" :laugh::good:
Not possible, unfortunately.