Develop Bugs

Broken screen?

My g2 has been experiencing screen issues lately. I'm pretty sure it's a hardware problem, but I'm going to ask around to make sure. It is rooted with Virtuous .0.7.4 running on it.
It just happened overnight where there would be a line of dead pixels at the bottom of the screen and a black bar on the right side. Everything seems to be blurry and choppy, any help? Thanks.

You could try a different ROM like CM and see if it does anything. Not going to do any harm... but I think realistically it's very unlikely to fix anything either.
Very much sounds like a hardware problem. Since the screen isn't physically broken or damaged (right?) this should be a warranty replacement.

Well, I kinda bought this brand new from someone, does this still qualify for a warranty? Thanks.

That's a sticky subject. Is it a G2 or DZ?
If a DZ I would think HTC will honor the warranty, why not?
If it's a G2, HTC might tell you to pound sand as it's a carrier phone.
As far as what TMO will do for you, there's a bunch of variables there... are you a customer? Was the phone bought at full retail or at subsidy? etc...
I'm honestly not sure though.
If you have to deal with TMO, I think your best bet is to go through the person you bought it from, if at all possible.
Please let us know what happens as this is a very interesting question.

It is a G2. Looks like I'll be ebaying this and finding a new one if nothing pops up.

Ties0 said:
It is a G2. Looks like I'll be ebaying this and finding a new one if nothing pops up.
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Click to collapse
I see replacement screens on the bay for around $70. Sure is cheaper than a new G2. Of course you'd need to be able to put it in yourself. There's a pretty good tear-down guide.

Im having the same issue my screen is becoming unresposive either it wont work or i have to double or triple click on things i used a stock rom and custom and it still has the issue and i got this phone from a friend i called Tmobile about the issue and they r sending a replacement phone with no problem but im thinking is this the only issue with this phone? And will the next one do the same thing
Sent from my Desire HD using XDA App

jessicamartoranA said:
Im having the same issue my screen is becoming unresposive either it wont work or i have to double or triple click on things i used a stock rom and custom and it still has the issue and i got this phone from a friend i called Tmobile about the issue and they r sending a replacement phone with no problem but im thinking is this the only issue with this phone? And will the next one do the same thing
Sent from my Desire HD using XDA App
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Click to collapse
What information did you have to give them? Was his warranty exchange technically under your friend's plan or did they accept you were the new owner and still give you warranty service?

to tell if its G2 check the batt cover and see if it says G2 in big letter if its DZ it says "with htc sense" on the back of the phone

I told them the screen was unresponsive and they go through that whole pull the batt, factory restore blah blah crap of course we all know its not going to work but their so called training and computer tell them it might just work and it will restore my phones screen to full funtion and very useable lol yeah sure it will ...anyways nothing worked as expected so yes they excepted me as the new owner thinking it was mine all along anyways and r now sending me a new one under warranty
Sent from my HTC Glacier using XDA App

jessicamartoranA said:
I told them the screen was unresponsive and they go through that whole pull the batt, factory restore blah blah crap of course we all know its not going to work but their so called training and computer tell them it might just work and it will restore my phones screen to full funtion and very useable lol yeah sure it will ...anyways nothing worked as expected so yes they excepted me as the new owner thinking it was mine all along anyways and r now sending me a new one under warranty
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Where did you get the phone? Did your phone have root?

Found a cheaper replacement screen from a non -ebay vendor. They also have capacitive touch digitizers too.
http://www.ecrater.com/p/9626084/original-s-lcd-display-screen-for-htc?keywords=g2+htc+screen
Sent from my HTC Vision using XDA App

Hey guys, I'm super happy right now. Just called T-Mobile, and they are going to ship me a replacement for free. I get to keep the phone until it arrives via UPS, then I'll ship the defective phone back. Super happy, loving T-Mobile right now! Thanks for all the help
Edit: Does anyone know how to restore the phone back? Does flashing the stock rom over take out root? Thanks again.

U have to turn S on flash back to stock rom then turn S back on
Sent from my HTC Glacier using XDA App

No flashing back to stock does not turn back on the same place u got how to root should have the instruction and files to turn S on that what i had to do before sending my phone.back
Sent from my HTC Glacier using XDA App

If its a G2 and you're a current tmobile customer in good standing. Just give em a call and they will give you a free replacement even if you bought the phone from someone else. That's what happened to me and my G2 I traded mine for a nexus one. And within a week my touchscreen was unresponsive. I first called htc and they told me to call tmobile which I did and got my phone replaced for free. Hope this helps.
Sent from my HTC Vision using XDA App

llxxjinxxll said:
If its a G2 and you're a current tmobile customer in good standing. Just give em a call and they will give you a free replacement even if you bought the phone from someone else. That's what happened to me and my G2 I traded mine for a nexus one. And within a week my touchscreen was unresponsive. I first called htc and they told me to call tmobile which I did and got my phone replaced for free. Hope this helps.
Sent from my HTC Vision using XDA App
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Click to collapse
Yeah, if you actually read my other posts, T-Mobile gave me a replacement also. I have to unroot and restore everything back to normal before I ship it first though. Thanks for your response.

[Q] Soft Keys unresponsive

Hello everyone,
here's my problem.
After 7 days of normal usage (apart from poor battery life and some slightly annoying screen flickering issues) all 3 soft keys suddenly stopped being responsive. The backlight is still working though. Factory reset sorted no effect. As you may imagine, using the phone has become a real pain.
I have contacted HTC and I am currently waiting for their reply.
I just need to keep my hands away from trying to disassemble and see what went wrong
I was just wondering if anyone has got a similar problem.
Thanks

I have the same problem
I still wait replay from htc

Same happened to me. Tried a reset, boot loader relock, and a factory restore. Nothing helped. Mine was returned to phonehouse.fr, should have a replacement in 10 days.
Disappointed to say the least.
Sent from my iPad using Tapatalk HD

Is your touch screen unresponsive as well or just the soft keys?

wcypierre said:
Is your touch screen unresponsive as well or just the soft keys?
Click to expand...
Click to collapse
Just the keys for me.
Sent from my iPad using Tapatalk HD

I had the same problem with mine. not only did the softkeys not work but if you dragged the notifications bar down you could not push it back up
I sent the phone back to the store and they gave me a replacement which is working brilliantly!
apparently it happens because ICS is not designed for softkeys only...at least that's what a developer told me

I too have same issue as from day 1, hv contacted my operator and now waiting for replacement (applied hard reset both via settings and also from boot menu, no success)
Sent from my HTC One X using xda premium

SW update to 1.28 did not solve the matter either, means 100% hw issue...
I will sell the new One as soon as I get it, I do not want this One anymore.
Sent from my HTC One X using xda premium

iLHaNroID said:
SW update to 1.28 did not solve the matter either, means 100% hw issue...
I will sell the new One as soon as I get it, I do not want this One anymore.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
replying myself
well, after seeing how ugly the new galaxy is, decided to keep OneX, have received my replacement yesterday, this new One is working flawlessly, no any bugs/lags and now I am quite happy with my OneX. Surely this One is the phone of the year.
Cheers!
Sent from my HTC One X using xda premium

My soft keys are not working tis morning too!
Went to the care center but it was closed due to public holiday.
Called the hotline and the guy said will arrange a pick up for my phone in the evening and till now i wasted my whole night waiting for nobody~
Sigh~

[Q] Problems my pressing the LCD Screen

Hi guys, i've bought from another person this phone, HTC One X. And i've the problem at the screen when i press at the corners..
What you suggest me? i can try the phone few days or i have to send at htc?

AmphybiouS said:
Hi guys, i've bought from another person this phone, HTC One X. And i've the problem at the screen when i press at the corners..
What you suggest me? i can try the phone few days or i have to send at htc?
Click to expand...
Click to collapse
What problems are you having exactly?
Sent from my HTC Desire using XDA

This..
http://www.youtube.com/watch?feature=player_embedded&v=mnBY-rvhbts

thats screen flex if you still within the "cool off" period take it back for a replacement.
i can confirm this does not happen on my one X no matter how hard i push.

Got my second one today with the same issue. Returned it the same minute I got it. Tomorrow i'm getting my 3rd one, if that fails I'm going for a refund.

I don't see an issue here. Why would you press the phone there at all?

It's not a problem! Mine does it too when pressed on the edge's on the screen. Jees I feel sorry for htc having to replace all these wonderful phone's because some idiot's think the have a faulty device's and then post on you tube. Dumb ass's just be content with this lovely/sexy tech.

*Sigh*
My Samsung Galaxy S did this, My desire HD did this, and so does my One X.
all Marginally, Why is it an issue? Do you need to firmly press the corners of your phone to use it?

Lol.... I think this thread should be closed now.
Sent from my HTC One X using Tapatalk 2

Sure it will its a LCD but I have to push real hard to get a tiny amount no where near as much as that!
Sent from my HTC One X using xda premium

Ok, ok, i take the phone like this..

HTC Replaced Rooted My One X

I recently had the BSoD on my One x (rooted and flashed with custom rom) I could not boot into bootloader, see the screen when turned on etc due to a constant black screen.
I decided, what the hell, lets try for a repair at HTC, the worst that would happen is they would charge me for the repairs.
Well... To cut a long story short (after waiting 3 1/2 weeks for my phone to come back).... HTC sent me a HTC One! :laugh:
Just wondering if anyone else has had this instance or if it was an error on HTC's behalf?
Thanks for reading!

megarekd said:
I recently had the BSoD on my One x (rooted and flashed with custom rom) I could not boot into bootloader, see the screen when turned on etc due to a constant black screen.
I decided, what the hell, lets try for a repair at HTC, the worst that would happen is they would charge me for the repairs.
Well... To cut a long story short (after waiting 3 1/2 weeks for my phone to come back).... HTC sent me a HTC One! :laugh:
Just wondering if anyone else has had this instance or if it was an error on HTC's behalf?
Thanks for reading!
Click to expand...
Click to collapse
Telle exactly what you did to get the bsod?
Sent from my HTC One X using Tapatalk 4

and313 said:
Telle exactly what you did to get the bsod?
Sent from my HTC One X using Tapatalk 4
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Click to collapse
Nothing really, Just general day to day usage of the phone, maybe an hour of gaming, social networking, Gmails etc.. Stated getting graphical glitches about a week before the phone's screen went completely off, but never thought anything of it.

They probably couldn't fix it and were out of One X's so they just sent what they had.
Or maybe it was just a mistake ( someone forgot to add the "X" on some paper )

i know one guy who lives just 20 km from my home and he said he also has to send the phone in ...got back also one...because his hox had also problems with apx like mine...i have to wait till next week or so...my phone couldn't be fixed too...my whole system/mainboard is ****ed up...i will see if i get a new mainboard or even new hox...or if i have luck the htc one

One-X-master said:
i know one guy who lives just 20 km from my home and he said he also has to send the phone in ...got back also one...because his hox had also problems with apx like mine...i have to wait till next week or so...my phone couldn't be fixed too...my whole system/mainboard is ****ed up...i will see if i get a new mainboard or even new hox...or if i have luck the htc one
Click to expand...
Click to collapse
Fingers crosed hope you don't get a motherboard which imei number won't be on any list so nobody at HTC knows where it came from.... Like mine
Sent from my HTC One X using Tapatalk 4

the same problem happened to me.
now waiting for the ONE) IHAAAA:good:

Touch not working 99% of the time

Hey!
This saturday, I noticed something wrong with mt HTC One X (stock rom). It didn't respond at all when I touched the screen, it was active though but the touch didn't seem to work anymore. After like 50 attempts with reboots and all, it worked, but the problem came back later, and again today. I did a factory reset to no avail, as the furthest I managed to get was the part of the first-time start-up where you select WiFi, so that's pretty much unlock + 1 click until it broke again.
Any idea on what's wrong and how to fix it? I'm guessing it's the digitizer, maybe it could be worth for me to open the phone up and see that it looks alright, if that's somewhat easy to do?
Thanks.
Edit: Oh, and when it works, it works for a few seconds usually until it hangs on a random press (keeps that pressed down).

Looks like a hardware failure, go back to the re-seller. You probably still have warranty.

And if you dont have warranty it's easier to replace the digitizer & screen in once. Separating the display from the digitizer is ..... how do i say it correct ...... CRAP
Sent from my HTC One X using XDA Premium 4 mobile app

Mr Hofs said:
And if you dont have warranty it's easier to replace the digitizer & screen in once. Separating the display from the digitizer is ..... how do i say it correct ...... CRAP
Sent from my HTC One X using XDA Premium 4 mobile app
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Guess I'll go to the re-seller then and have a chat with them, cause I'm not going to pay anything to fix it to be honest, I'm getting a new phone in 3-4 months so I hope I can survive with my old HTC until then! And if the re-seller isn't keen on doing anything, I'll talk to my insurance company, see if they'd agree to replace it with the HTC One perhaps, fingers crossed.

Okidoki, good luck mate !
Sent from my HTC One X using XDA Premium 4 mobile app