I recently had the BSoD on my One x (rooted and flashed with custom rom) I could not boot into bootloader, see the screen when turned on etc due to a constant black screen.
I decided, what the hell, lets try for a repair at HTC, the worst that would happen is they would charge me for the repairs.
Well... To cut a long story short (after waiting 3 1/2 weeks for my phone to come back).... HTC sent me a HTC One! :laugh:
Just wondering if anyone else has had this instance or if it was an error on HTC's behalf?
Thanks for reading!
megarekd said:
I recently had the BSoD on my One x (rooted and flashed with custom rom) I could not boot into bootloader, see the screen when turned on etc due to a constant black screen.
I decided, what the hell, lets try for a repair at HTC, the worst that would happen is they would charge me for the repairs.
Well... To cut a long story short (after waiting 3 1/2 weeks for my phone to come back).... HTC sent me a HTC One! :laugh:
Just wondering if anyone else has had this instance or if it was an error on HTC's behalf?
Thanks for reading!
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Click to collapse
Telle exactly what you did to get the bsod?
Sent from my HTC One X using Tapatalk 4
and313 said:
Telle exactly what you did to get the bsod?
Sent from my HTC One X using Tapatalk 4
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Nothing really, Just general day to day usage of the phone, maybe an hour of gaming, social networking, Gmails etc.. Stated getting graphical glitches about a week before the phone's screen went completely off, but never thought anything of it.
They probably couldn't fix it and were out of One X's so they just sent what they had.
Or maybe it was just a mistake ( someone forgot to add the "X" on some paper )
i know one guy who lives just 20 km from my home and he said he also has to send the phone in ...got back also one...because his hox had also problems with apx like mine...i have to wait till next week or so...my phone couldn't be fixed too...my whole system/mainboard is ****ed up...i will see if i get a new mainboard or even new hox...or if i have luck the htc one
One-X-master said:
i know one guy who lives just 20 km from my home and he said he also has to send the phone in ...got back also one...because his hox had also problems with apx like mine...i have to wait till next week or so...my phone couldn't be fixed too...my whole system/mainboard is ****ed up...i will see if i get a new mainboard or even new hox...or if i have luck the htc one
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Fingers crosed hope you don't get a motherboard which imei number won't be on any list so nobody at HTC knows where it came from.... Like mine
Sent from my HTC One X using Tapatalk 4
the same problem happened to me.
now waiting for the ONE) IHAAAA:good:
Related
Got mine grey One X today and threw my Note in the cupboard But wtf, the One X does not start, hangs att HTC - Quietly Brilliant - very brilliant when it wont start And a factory reset didn´t help so back with this p.o.s. Anyone else got unlucky?
easycure1974 said:
Got mine grey One X today and threw my Note in the cupboard But wtf, the One X does not start, hangs att HTC - Quietly Brilliant - very brilliant when it wont start And a factory reset didn´t help so back with this p.o.s. Anyone else got unlucky?
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sorry mate i think your are the first, some a reporting graphics glitches and some have yellow spots but you are the first DOA
reminds me why we should always skip the first wave of any product
Thankfully I didn't get mine sim free and can pop down the road to my phone shop should any issues like this arise. Unlucky man, hope you get it sorted!
hamdir said:
sorry mate i think your are the first, some a reporting graphics glitches and some have yellow spots but you are the first DOA
reminds me why we should always skip the first wave of any product
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Yeah forgot to mention that, the nice bootscreen it got stuck on is full of yellow spots Hope the new one is better when it arrives
twistedh said:
Thankfully I didn't get mine sim free and can pop down the road to my phone shop should any issues like this arise. Unlucky man, hope you get it sorted!
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Also went to my shop but no in stock so I have to wait untill new stock arrives. And will then get a white one as the grey is said to take two weeks untill they got them in stock again.
Still no more DOA than mine? In Sweden we got a bunch and the common thing untill now is that all with the same error are grey. I think we have 20 grey ones in a swedish forum hanging at boot. Got mine fixed by reflashing the RUU but will still exchange it for a white one
Yes. We are many frustrated customers in Sweden right now who's got this problem.
It seems there simply is'nt any ROM installed in the phone(?!).
Here's a video someone made of the problem:
http://www.youtube.com/watch?v=p3t6dB2VVsE
And when you press Volume up plus power button you can see 2 error messages repeating over and over again below the menu that comes up:
E:Failed to open loopdevice (no such file or directory)
and
E:Failed to mount /sdcard (no such file or directory)
Whatever that means....
So frustrating! Bah!
htc one x grey doa
Hi, just received my one X in grey and it's totally dead. Charger fine but not charging or turning on. I got it in UK from three.
Damn.. I really hope they are gonna fix all these stupid issues with this phone.. It's a shame cuz it was supposed to be great, I was going to buy one pretty much because of the screen quality.. But I think I'll wait a bit
Sent from my E310 using XDA
Mine is DOA :-( It is connecting to network for 5 secons and then disconnecting with the PREPARING SIM CARD allways. It is unusable, the phone part does not work. My SIM is OK and the HTC on the phone said if this happens it is faulty :-(
mine (grey, made in taiwan) is actually working good. only the camera was DOA so returning it and now back to waiting for a new one..
Hi guys, i've bought from another person this phone, HTC One X. And i've the problem at the screen when i press at the corners..
What you suggest me? i can try the phone few days or i have to send at htc?
AmphybiouS said:
Hi guys, i've bought from another person this phone, HTC One X. And i've the problem at the screen when i press at the corners..
What you suggest me? i can try the phone few days or i have to send at htc?
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What problems are you having exactly?
Sent from my HTC Desire using XDA
This..
http://www.youtube.com/watch?feature=player_embedded&v=mnBY-rvhbts
thats screen flex if you still within the "cool off" period take it back for a replacement.
i can confirm this does not happen on my one X no matter how hard i push.
Got my second one today with the same issue. Returned it the same minute I got it. Tomorrow i'm getting my 3rd one, if that fails I'm going for a refund.
I don't see an issue here. Why would you press the phone there at all?
It's not a problem! Mine does it too when pressed on the edge's on the screen. Jees I feel sorry for htc having to replace all these wonderful phone's because some idiot's think the have a faulty device's and then post on you tube. Dumb ass's just be content with this lovely/sexy tech.
*Sigh*
My Samsung Galaxy S did this, My desire HD did this, and so does my One X.
all Marginally, Why is it an issue? Do you need to firmly press the corners of your phone to use it?
Lol.... I think this thread should be closed now.
Sent from my HTC One X using Tapatalk 2
Sure it will its a LCD but I have to push real hard to get a tiny amount no where near as much as that!
Sent from my HTC One X using xda premium
Ok, ok, i take the phone like this..
Hi guys,
A friend of mine bought his HTC One X a couple of months ago and hasn't done anything to it, it's completely stock.
A couple of nights ago he said he was in the browser, all of a sudden the phone rebooted, loaded back up to the homescreen and then powered off.
Since then he hasn't been able to get it to boot or charge, and has now given it to me to try and fix.
It's been on charge overnight for around 9 hours and there is still no response in terms of leds flashing ect.
I've had a search and the issue has been seen before but not often.
Is there anything you would suggest trying? What would HTC do if this device was sent back, ie is there a 'download mode' for the One X or something similar, that HTC would force the device to boot into?
Thanks!
Should be under warranty if it rooted shouldn't it?
Sent from my HTC One X using XDA
olly2097 said:
Should be under warranty if it rooted shouldn't it?
Sent from my HTC One X using XDA
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Absolutely right! However HTC have told him it'll take 3+ weeks to get back to him and he's wanting me to try and fix it without going through them..
Bump - Any suggestions?
Have you tried reading this : Wiki
Or maybe this : Disaster recovery
I'm not sure if they'll be useful in your case but you never now.
adaimespechip said:
Absolutely right! However HTC have told him it'll take 3+ weeks to get back to him and he's wanting me to try and fix it without going through them..
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Click to collapse
Anything you will do requires the phone to be unlocked with a custom recovery installed. This procedure is irreversible since the current LOCKED status will change at best to RELOCKED which will cause you a lot of headache later with HTC support. My advice send it to support without touching it.
Sent from my HTC One X using xda premium
Hi all, i'm having a big issue on one x with original 4.0.4 rom. The phone just keep shutting down while gaming taking photos, now also while updating apps. I thought that some app could cause this so i did an hard reset, and right after the initial set up, when i started updating the applications, it shutted down. I'm really worried, what is happening? could it be an hardware problem? Should i bring it back (it has warranty, i'm on stock rom)?
I noticed some log files in the memory, but after the hard reset it doesn't create them when it shuts down, while it did it before. any way to activate the log creation?
nobody can help me? today i tested it a while and it happened again 2 times, but this time whlie browsing (i use quick ics browser) and not while gaming. the second time when i rebooted it the battery indicator had a "!" on it, and it's not the first time, and it didn't recognize my sim.
Means that your phone is overheating, the battery being at or above 48c.
If you don't want to go down the modding route, then I suggest taking it back to the shop for a replacement.
Sent from my HTC One X using xda app-developers app
Does your three soft buttons blink randomly? If so go to the service centre asap.
My cell overheated and burnt out.
It would not charge nor start. My cell to sometimes restarted itself automatically.
Do you keep many apps open in the background?
I had mine replaced and now its all smooth :thumbup:
Sent from my HTC One X using xda premium
it doesn't feel too hot, sometimes it's just cold and buttons don't blink. it simply show for a while "android system" (in italian) if i remember well and it shuts down normally with the htc logo. the strange thing is that thing with the battery and sim indicator. however i'll surely bring it back to the shop, i paid it 629 euros, i won't take it if it will shut down randomly. do they give you another one or i have to wait htc to repair it? :S i don't want to wait months.....
sorry for the double post, but now i'm sure that i will have to send it to htc so the question is another. Does someone have experience with htc reparations? how long will it take them to fix it and send it back to me?
My One X suffered from bad screen fitment out of the box (creaking, screen moving up and down inside the casing...) and I unlocked/rommed it before I noticed the flaws.
I relocked the bootloader, installed the 2.17 RUU, and sent the phone back to Germany (as it was bought in Ger and I live in Croatia) to get it repaired, they accepted it and repaired, it's on its way home now, should be here tomorrow, took 3 weeks to repair.
Positive experience for me.
cuzzo94 said:
sorry for the double post, but now i'm sure that i will have to send it to htc so the question is another. Does someone have experience with htc reparations? how long will it take them to fix it and send it back to me?
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Service is hit and miss from what I see on forums but I might also note that more people complain than praise.
I believe that with shipping and things its about 2 - 3 weeks in total for a repair.
Sent from my HTC One X using xda app-developers app
it's very much 3 weeks without my phone, but it's less then other brands... i really hope that one day they will use apples policy for this. it's the only thing that i like of it. if the phone isn't working you get another one immediately, then they can give yours to someone else, but it's not possible that i pay 630 euros and i have to send it to repair, wouldn't be the same for htc if they gave me another one, maybie a repaired one immediately? they can use mine later for some one else...
treebill said:
Means that your phone is overheating, the battery being at or above 48c.
If you don't want to go down the modding route, then I suggest taking it back to the shop for a replacement.
Sent from my HTC One X using xda app-developers app
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Even I had the same problem but I ready for modding,
Can you tell me what should i need to do for getting out such problem?
today i used it with apex launcher and it didn't shut down, even after 30 minutes of gta3 and 30 of dead trigger and some browsing- facebook ecc... now i'll try a day with sense but my question is: is there any way to flash the original rom from 0 ? doesn't factory reset delete just user file? maybie something else is corrupted. Can i flash the stock 4.0.4 without unlocking bootloaders or soing anything that voids my warranty? I'd like to try before changing it... THANK YOU
and today too it never rebooted with sense.... i don't know what to do. when the update to jellybeans will be available, there will be a way to flash it from zero with a ruu witout unlocking anything or void the warranty?
ok i asked to htc for the nearest point to repair my HOX and saturday i'll keep it there. Now it's unusable, it keeps shutting down.
Look at this
http://dl.dropbox.com/u/18387650/2012-10-03_21-46-06.png
Good day guys,
I've read a number of threads on this forum about HOX screen problems and never quite had any until a couple of days ago.
All of a sudden I started getting yellow and pink pixels all over my screen. I thought that this was just a software issue in the beginning so I rooted, formated, installed a custom rom, and no luck, still have the same problem with the screen.
There is a number of interesting facts about this problem:
1) I have this when I restart the phone, in the boot menu, in the clockwork recovery, you can see the edge of the pixels being pink or some other random color.
2) When I press down hard enough around the volume+ area the problem seems to go away.
I wonder where this is the GPU dying on me, or perhaps this has to do with the connectors that run to the screen?
The phone never fell, or had any major damage, I did have it in my pocket all the time and when sitting down I guess that could stress the exterior of the phone.
Here are the pics:
http://dl.dropbox.com/u/6339798/Photos/IMG_20121209_183856.jpg
http://dl.dropbox.com/u/6339798/Photos/IMG_20121209_183906.jpg
http://dl.dropbox.com/u/6339798/Photos/IMG_20121209_183918.jpg
I really do wonder if I can get it back for warranty now, since its rooted, since this is obviously a hardware problem rather than software.
There is only one way to find out. They might repair it for free if you ask nicely enough.
Sent from my HTC One X
Display issue.Get it to nearest HTC.
Over m'sia HOX is one to one warranty for first year that's why i picked my One X over S3 as i own a S3 before and RMA takes up to 3month.
Goodluck
Zackconsole said:
Display issue.Get it to nearest HTC.
Over m'sia HOX is one to one warranty for first year that's why i picked my One X over S3 as i own a S3 before and RMA takes up to 3month.
Goodluck
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Click to collapse
Would be nice to get a one to one replacement accept that I bought it in The Netherlands and I am currently in Minsk, Belarus for work)))
Man its a nightmare reading all the HTC One X problems, HTC has always made such nice phones, and they messed up just a bit along the way.