Develop Bugs

[Q] One X Screen stuck on black

Hi,
My sister's phone (HTC One X) has been acting crazy lately. The screen suddenly became blank (black). Soft keys lights come on/off though but the screen always black.
I tried to do hard reset using vol/down + power but couldn't get that menu up on the screen, just blank.
I'm sure it's not rooted but not sure what stock firmware on the phone. Any idea how to kick the phone out of this freeze / hang ?
Cheers,
Abdul

more over, holding the powerbutton for 10 sec (soft reset) does nothing to the phone !
really strange thing and don't know how to fix it.
I would appreciate your help.

Sounds like hardware failure, most likely the screen is dead. I doubt any software updates will revive it
Sent from my HTC EVO 3D X515m using xda premium

Thanks Orjan, I always thought HTC is more reliable than this. I opened a ticket with HTC, I hope they answer back tomorrow.
Cheers

Yeah I thought so too but it seems like one x are haunted with hardware problems. Have not seen so many hardware failures on any other thread before, I think HTC might have rushed this one to get ahead of the competitions. I really miss my one x I had too turn it over to the store the microphone wasn't working properly.
Sent from my HTC EVO 3D X515m using xda premium

Ok, quick update, HTC US said they can't fix the phone since its International version, they offered me AT&T version for free , not totally happy since the international version comes with quad CPU vs dual for AT&T.

Linuxnizer said:
Ok, quick update, HTC US said they can't fix the phone since its International version, they offered me AT&T version for free , not totally happy since the international version comes with quad CPU vs dual for AT&T.
Click to expand...
Click to collapse
Tomorrow never came, huh?
Sent from my HTC One X using xda premium

eyosen said:
Tomorrow never came, huh?
Click to expand...
Click to collapse
Yeah, I had to chase them ... I called like 1000 times until they finally came up with the this solution.

Screen problem?

Hi there, lately I got a strange issue:
Sometimes my screen vould go unresponsive, the phone vibrates twice and It will show the recent apps. The capacitive buttons from the bortom do not work either. Wherever I touch the sxreen the recenr apps list would dissapear, if I touch rhe screen again, they reappear, but otherwise rhe screen is unresponsive. I can switch the phone off, then back on, and also unlock the screen, but then it becomes uresponsive again. This is happening randomly, for intane right now my phone works great. This was hapening on Andromadus audacity b 5 and alsi on sensewich b 7. Anyone else experiencing this or has a solution? Rhanks in advance.
Sent from my HTC Desire Z

I'm experiencing similar issues on mimicry. Specifically my capacitative buttons are giving me a headache. I'm currently on elite mod with ics touch buttons enabled for safety. Haven't faced the capacitative buttons issue yet since 2days but my entire screen stopped responding to touch(tested with keyboard to make sure the phone didn't hang) randomly...
Sent from my HTC Vision using xda premium

The phone isn't hanging, on sensewich beta 7 when I press the trackpad I get the mouse pointer wich I can move, just the touchscreen and the capacitive buttons are playing crazy. It is also very hard to replicate the issue, so sendig the phone in for repair wouldn't do much good, because there is a good chance for it to behave normally...
Sent from my HTC Desire Z using Tapatalk 2

Same with me dude. I'm able to use the menu button on the keypad to confirm that the phone didn't hang. At times there are only random areas of the screen which won't repond to touch. Guys please help us confirm as to whether this is a hardware or software issue..
Sent from my HTC Vision using xda premium
Edit: Flashed EliteMod CM7 only to find out that this issue remains to persist. Looks like i'll have to get it repaired.

I am very curious how you would replicate the issue for the service tech. If you just send it in, most probably they would send it back to you saying it's all good. If you do send it for repair, please update this post with the findings.
Thanks,
Sent from my HTC Desire Z using Tapatalk 2

Nobody else experiencing same issues?
Sent from my HTC Desire Z using Tapatalk 2

Definitely not an underclock issue?

wileykat said:
Definitely not an underclock issue?
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Click to collapse
I was thinking about that as well, and I have set min speed to 844 mhz (stock) and I have the same issue, so I don't think it is that.
Sent from my HTC Desire Z using Tapatalk 2

+ setting to performance doesnt change a thing either? Sorry, i'm all out of any other suggestions.

Hey i returned my phone to stock froyo 1.34 with s-on.. First day capacitative buttons started working. Second day the non functional horzontal strip in the middle of my screen started working. I'll stay on this stock for a week to test my screen thoroughly and then decide whether its a software issue or hardware. By the way i actually opened up the phone to every part and then put it back together, maybe this is what helped me.

wileykat said:
+ setting to performance doesnt change a thing either? Sorry, i'm all out of any other suggestions.
Click to expand...
Click to collapse
Unfortunately not, I set the governor on performance, but to no avail. I have no idea what's causing it, as it is very random. And it happened to me on both andromadus and sensewich roms, so I doubt it is rom related. I am just too lazy to return to stock and see if the problem persists...
Sent from my HTC Desire Z using Tapatalk 2

I see that lately a lot of "screen not working" issues appeared. Could it be kernel or ICS related?
Anyone sent it in for repair and already got it back. What was fixed?
Sent from my GT-P6800 using Tapatalk 2

Whether I'm on froyo stock or gingerbread stock my capacitative buttons aren't working. Even parts of the screen take random inputs without my interaction. Areas which have the issue respond perfertly to my touch on the lockscreen(lockscreen always works perfectly). I'm giving my dz for service tomorrow. Let's hope. It gets fixed.
Sent from my HTC Vision using xda premium

strawmetal said:
Whether I'm on froyo stock or gingerbread stock my capacitative buttons aren't working. Even parts of the screen take random inputs without my interaction. Areas which have the issue respond perfertly to my touch on the lockscreen(lockscreen always works perfectly). I'm giving my dz for service tomorrow. Let's hope. It gets fixed.
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
Please keep us updated. If u can find out what was fixed it would be great. Thanks.
Sent from my GT-P6800 using Tapatalk 2

Ok, yesterday I unrooted and returned to stock completely and since then my phone is working fine. Will do som more testing before returningfor warranty
Sent from my HTC Vision using Tapatalk 2

Hi,
I'm facing a similar issue ever since I rooted my device. The touch screen behaves strangely at times (becoming totally unresponsive in morning when I use it after around 6 hours of inactivity), the hardware buttons don't respond either. I keep on rebooting the devices, fixing the permissions etc. and then after some time, life comes back to the touch screen and the buttons. They also become unresponsive at random and it is very irritating when you pull your device to call someone or receive a call and then it does not respond .
Also there is a horizontal strip in the touchscreen that doesn't resister any touch (I cannot play 'Frontline Commando' due to this). Strawmetal! is your device still behaving properly after all the fixes you did? Have you reverted to ICS yet and found the phone working properly? This issue is draining all the charm of having a rooted mobile away :crying:

I do not think rooting is the problem here. My phone was rooted and my problem started only a few weeks ago after my son dropped it on the kitchen tiles... Now I reverted to GB stock and this moening I had the freeze once or twice. However, I don't need to restart the phone, power button does the trick for me. All I do is switch off and back on. And the screen and capacitive buttons are responsive again
Sent from my HTC Vision using Tapatalk 2

Hi Regius,
I agree rooting may not be the problem but there are chances, though slim, the roms we are using they have some problem. In my case, I have another probable culprit: I was caught in heavy rain. Though I protected my device but I doubt that some moisture seeped in. I rooted it after that so cannot say clearly what is behind the issue. Since I saw that Strawmetal is also facing similar issue, I made a wild guess. Now I'm trying to muster enough courage to dismantle the device and reassemble it. I can also notice a small smudge inside the screen at the top-right corner (perhaps this is a proof that moisture seeped in).
Coincidentally, I used Strawmetal's directions for rooting that he has put at one place. Wonderful effort on his part.
Sent from my HTC Vision using xda app-developers app
---------- Post added at 07:42 PM ---------- Previous post was at 07:19 PM ----------
One more issue that I forgot to mention: I cannot pull down the notification bar directly (as we did in gingerbread) but have to manage it via launcher settings. I remember this issue got corrected occasionally when I used sense based roms initially.
Sent from my HTC Vision using xda app-developers app

Well guys returning to stock seemed to work for an hour. But then it started all over again. So fearing i would lose all control of the capacitative buttons i rooted back and am using Elitemod with the on screen buttons enabled. My capacitative buttons have comepletely gone out( no amount of reboots, kernels would fix it). So 2 weeks ago i took it to a htc service center. Heads up*(I'm living in a metropolitan city). The guy there says that they are not *authorized* to open the hardware of the phone. They only look into the *software issues* which I guess is just flashing an RUU (F*** you HTC). He says they haven't received replacement parts for many phones since 3 months and he recommended me to leave my phone with him so that he could contact me when and if the parts arrive(facepalm). I quietly walked out and went to another service center where they told me the same thing, but that they would send my phone out of the country and I would have to pay $30 for the shipping whether or not my phone is fixed. Charges for repairs would be extra. So all I did was hit up ebay and ordered a digitizer for $40 on August 1st. I got shipped by the seller today. I'll be receiving it by 24th of this month.
In the meanwhile I needed a rock solid phone for my regular use and I knew that if I got an android, it would mostly remain in the recovery mode. So I got myself a Nokia E6($370). This is giving me 6 days of battery backup on heavy usage. Standby is rated at 30 days( I guess it'll give me 20).
Let's hope that I get a working digitizer from that seller and it will fix the issue on my beloved DZ.
Finally HTC go dig your own A**!!
EDIT: Before all these problems started my phone slipped from my lap and slid across the floor without taking a single scratch. This drop might have been the cause.

Hi Strawmetal,
Just one more check: install a sense based rom (4.0 would be better as they are not as heavy as 3.5) and see if the buttons respond! Just a gimmik but I realise by device responds better when one a sense rom.
And HTC is dying its death...they are closing business in some countries, shares are falling
Sent from my HTC Vision using xda app-developers app

HTC Home Button Malfunction

Hey yall, my new HTC One X's home buttons on the bottom won't work at all. Any Ideas about troubleshooting this?

Do a factory reset, if that doesn't fix it, the buttons are busted and not user-repairable.
Return the handset for warranty.
Sent from my HTC One X using xda app-developers app

thanks
TToivanen said:
Do a factory reset, if that doesn't fix it, the buttons are busted and not user-repairable.
Return the handset for warranty.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
thanks man. I can't get it to work. Im just gonna go by an AT&T store i guess.

I'm having the same trouble now, too. It's been about 11 months since I got the phone, but I have unlocked my bootloader, and also dropped it and cracked the screen (although that was four months ago and this just started happening). Any suggestions, or am I out of luck?

Tinyboss said:
I'm having the same trouble now, too. It's been about 11 months since I got the phone, but I have unlocked my bootloader, and also dropped it and cracked the screen (although that was four months ago and this just started happening). Any suggestions, or am I out of luck?
Click to expand...
Click to collapse
Chances are slim... but why not stop by and claim warranty? No harm in trying...
However, always be on the stock ROM while giving your HOX for warranty...

Touch not working 99% of the time

Hey!
This saturday, I noticed something wrong with mt HTC One X (stock rom). It didn't respond at all when I touched the screen, it was active though but the touch didn't seem to work anymore. After like 50 attempts with reboots and all, it worked, but the problem came back later, and again today. I did a factory reset to no avail, as the furthest I managed to get was the part of the first-time start-up where you select WiFi, so that's pretty much unlock + 1 click until it broke again.
Any idea on what's wrong and how to fix it? I'm guessing it's the digitizer, maybe it could be worth for me to open the phone up and see that it looks alright, if that's somewhat easy to do?
Thanks.
Edit: Oh, and when it works, it works for a few seconds usually until it hangs on a random press (keeps that pressed down).

Looks like a hardware failure, go back to the re-seller. You probably still have warranty.

And if you dont have warranty it's easier to replace the digitizer & screen in once. Separating the display from the digitizer is ..... how do i say it correct ...... CRAP
Sent from my HTC One X using XDA Premium 4 mobile app

Mr Hofs said:
And if you dont have warranty it's easier to replace the digitizer & screen in once. Separating the display from the digitizer is ..... how do i say it correct ...... CRAP
Sent from my HTC One X using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Guess I'll go to the re-seller then and have a chat with them, cause I'm not going to pay anything to fix it to be honest, I'm getting a new phone in 3-4 months so I hope I can survive with my old HTC until then! And if the re-seller isn't keen on doing anything, I'll talk to my insurance company, see if they'd agree to replace it with the HTC One perhaps, fingers crossed.

Okidoki, good luck mate !
Sent from my HTC One X using XDA Premium 4 mobile app

[Q] touch not working sometimes, lagging on everywhere

hi everyone,
i bought m9 maybe a month ago but i have serious problems with it since the first day i get it.
1. sometimes (this means 8-9 times in a day) screen is working everything is fine with screen(3g arrows changing or time is changing) but touch is not working. nothing happens when i touch anywhere of screen, home back buttons also. if i press power button to wake and then power button again to wake up everything continues to work correctly. i mean touch is starting to work immediately.
2. in same frequency with 1st sometimes there is lagging on screen. i dont know how can i describe this but it's like i'm seeing the shadows or trails or traces of previous screen.
btw i'm using developer edition 1.31.617.30
any helps will be appreciated because this is really annoying and i miss my one m8

I know what you mean. I placed a post on this couple of days ago.
There was no response.
Today I factory reset mine.
So far so great....hopefully it stays this way.
Do you have yours rooted? I haven't rooted mine yet. First I want to see if my device isn't faulty so I can send it for service without any hassle.
But I had a feeling that it had something to do with ads popping up in my apps.
Since I did a factory reset i notice some apps that function more properly now.
Keep you posted.
Sent from my HTC One M9 using XDA Free mobile app

thanks for the reply but what you mean by factory reset. is it in the settings menu of android. what i'm asking is did you do the factory reset from android menu or bootloader?
mine was a taiwan origin phone and i resetted it and problem still was the same then i made my phone s-off and changed mid and cid to install developer ruu. and now it's developer edition but everything about these problems are still the same.

I gave mine a factory reset from the menu. But by the sound of it..it looks like a hardware problem, since you gave yours a complete software overhaul.
Hopefully mine stays ok now. If not...we both have a faulty unit.
Good luck with yours.
Sent from my HTC One M9 using XDA Free mobile app

thanks, i hope yours will go well.
btw anyone have any idea about does s-off breaks the warranty. and can i send my phone to warranty in usa while i bought it from hongkong?

Mine wasn't fixed by the factory reset. I guess it's a hardware fault. Mine gets replaced by my provider. No questions asked. Gets picked up and replaced.
Hopefully yours gets fixed under warranty. Since its a hardware fault. They have to prove you broke it by unlocking and flashing different software right?
Good luck.
Sent from my HTC One M9 using XDA Free mobile app

dannylow79 said:
Mine wasn't fixed by the factory reset. I guess it's a hardware fault. Mine gets replaced by my provider. No questions asked. Gets picked up and replaced.
Hopefully yours gets fixed under warranty. Since its a hardware fault. They have to prove you broke it by unlocking and flashing different software right?
Good luck.
Sent from my HTC One M9 using XDA Free mobile app
Click to expand...
Click to collapse
thanks. i'll send it to warranty in my country.
i'm thinking about going back to completely stock version that i bought and s-on again. but cannot find the cid and mid info of my original 1.32.709.6 firmware. do you have any idea about this?

I got the T-Mobile variant here (I am recharging it for the first time so I am leaving it uninterrupted) but I immediately got the 400+MB update and as of now (stock, no root just yet) the phone is completely lag free even with power saver mode on.
Sent from my HTC One using Xparent Gray Tapatalk 2

JohnCorleone said:
I got the T-Mobile variant here (I am recharging it for the first time so I am leaving it uninterrupted) but I immediately got the 400+MB update and as of now (stock, no root just yet) the phone is completely lag free even with power saver mode on.
Sent from my HTC One using Xparent Gray Tapatalk 2
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Welcome Aboard, Great to see you join the party.