Develop Bugs

Display problem!! Please help!

display does not always work. The phone is not rooted. So I don't use set cpu or anything like that. The problem that I am having is when I turn the phone on (after it is shut down) it does not display the htc logo, then when it gets to the g2 it does not display that either. When the finishes turning on the screen is still black. I can press the digitizer where I know the unlock is and I can feel it vibrate then when I unlock it I can still feel it vibrate when it unlocks and it takes about 2 to get the screen on from this just pressing the on and off power button. Some1 please help. PLEASE HELP!!! Any Ideas?
Sent from my T-Mobile G2 using XDA Premium App

Sounds like a dead LCD unit. How/when did this start happening?

Dang so the lcd is not even turning on? Since your not rooted you should get a replacment phone
Sent from my HTC Vision using XDA Premium App

masroorkhan said:
I searched other forums and seems like I am not the only one with this problem. All they suggested was to take out the battery, mem card, sim and leave it for a while and then put everything back in, the display was working fine again. Unfortunately, it didn't work for me, not even restoring factory default, not to mention going through that painful "shooting in dark" process.
I am already aware that if all things fail, LCD has to be replaced. Other than that if anyone has any other suggestion(s), it'd be much appreciated. Otherwise thanks anyways
Click to expand...
Click to collapse
I am going through same problem. Haven't found a 'non-LCD replacement' solution yet. Maybe the above will make things work for you. There was one guy who said he turned on the phone without the mem card. So you can try this as well.
If you find anything else, please share.
Good luck.

I didn't think it was a dead lcd because after about 2 minutes of the phone already running the lcd will turn on again. and I saw your thread that said to take everything out I did try that and it did not help. any other ideas?

Does the screen flicker? If you open it up halfway and gently nudge the flex cable, does it do anything?

I juat tried and it does not flicker at all. Once the screen in on there are no problems, its getting the screen on that's hard. Its realy weird. And it started about a week ago and the phone is out of warenty.
Sent from my T-Mobile G2 using XDA Premium App

It doesn't sound like it should be a problem but I want to root it. And install a custom rom, and I am scrared to do that because when I boot into recovery I cant see the screen.
Sent from my T-Mobile G2 using XDA Premium App

How can it be out of warranty? G2 wasn't released until October 2010 and HTC provides a 1 year defect warranty. Here is the link. http://www.htc.com/www/support/warranty.html. I didn't look at anything outside the US though.
This is not a caused by physical damage so should be covered??
Also, Tmo, if that's who you're with might just send you a new one?
I'm assuming you don't have the Asurion 5.99 plan? That would cover it for $130 last resort.
Oh, also, Visa or Mastercard will sometimes take care of you if you used it to purchase the phone so check with them in a pinch.

Weird issues with my 2nd HTC Desire Z

Love the phone but getting kind of sick of this stuff. The phone has been crashing lately, went into a boot loop today that took me at least half an hour to get working again (pulled the sim, sd card and battery till it worked), about 5 minutes ago my phone was on charge and I was sending sms messages using browser texting, and I noticed I hadn't received any replies for a while, so I looked at my phone and noticed it was a phone icon with a red triangle and a red exclamation mark, I pulled the battery and everything booted up like normal, then I went to unlock my phone a minute later and it wasn't responding, but the green notification led was flashing. This is the second phone I've bought, this time with warranty so that's good, I generally really like the phone and I feel if I can fix these weird problems and get the battery life a little better it'll be perfect. Anyone have any ideas? I was thinking of doing a factory restore but I basically just got this phone, and I have so many apps installed (May possibly the problem). I'm running Juice Defender Beta... I think I might try and use Ultimate and not beta and see if that helps the situation, other then that, any ideas guys?
Okay so right now after rebooting my phone again, the phone locked and isn't responding again with the bottom soft keys lit up. This phone is driving me crazy I'm going to uninstall juice defender see if that helps.

Is the phone rooted? If you installed a buggy custom rom it could cause the problems you're seeing.
Sent from my T-Mobile G2 using XDA App

jgummeson said:
Is the phone rooted? If you installed a buggy custom rom it could cause the problems you're seeing.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
Thanks for the reply, my phone is completely stock running the 2.3.3 OTA firmware. I uninstalled a few programs, juice defender beta being one of them and everything is working wonderfully now hmmm, besides my poor battery life of course.

Just had another crash while downloading 2 things from the market and now I have the red triangle and exclamation mark thing again..

And now my phone isn't turning on again!. I'm having so much luck with these wonderful devices. What should I do?

the only things, that comes to my mind needs root. root breaks your warranty.
So - i would try factory reset and after this, if it wount help, give it back to the shop for repair.

The red triangle/exclamation mark is stock recovery, you can pull up a menu in it by pressing vol up + power.
Do you get any error messages in that recovery? especially along the lines of:
E: Can't mount cache
If so, it might be a bad emmc chip.
-Nipqer

I didn't see any errors and now the phone wont turn on at all. Looks like I'll have to take it back

Okay so I got a brand new one replaced through warranty, it was the 28th day of the 28 day return period and it was the last one in stock, this one has nothing wrong with the screen which is good. Anyway I was wondering if anyone is willing to bounce ideas off me as to why this has happened to me twice. Bad apps? Juice defender? Custom launcher? (Zeam)? I find it hard to believe this is possible, but it could be.

Definitely don't think it was Zeam. Could just be rotten luck. Perhaps try installing your desired apps one at a time to verify that wasn't the cause. Best of luck.
Sent from my HTC Vision using XDA App

Ditamae said:
Definitely don't think it was Zeam. Could just be rotten luck. Perhaps try installing your desired apps one at a time to verify that wasn't the cause. Best of luck.
Sent from my HTC Vision using XDA App
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Click to collapse
Good because I like Zeam . The problem with that is it's pretty much impossible to narrow it down like that, the first one took 3 months to die, second one took 2 weeks, I can't install an app then wait until it dies then determine that's the app that does it.

Don't think it was apps that caused your device to behave like that. Probably just faulty device...
Sent from my GT-I9100 using Tapatalk

mikk_ said:
Don't think it was apps that caused your device to behave like that. Probably just faulty device...
Sent from my GT-I9100 using Tapatalk
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Click to collapse
I think this has to be the case, an app couldn't fry the device like that could it? Even if it was trying to? I just sincerely hope this one isn't faulty... 3rd times the charm . So basically everyone's in agreement I don't have to do anything special just use the device like normal? Some people are saying don't install too many things, while others are saying just use it like normal what do you guys think. I don't think the amount of apps installed would do that, I had plenty of space left on my phone.

JDogg1329 said:
Okay so I got a brand new one replaced through warranty, it was the 28th day of the 28 day return period and it was the last one in stock, this one has nothing wrong with the screen which is good. Anyway I was wondering if anyone is willing to bounce ideas off me as to why this has happened to me twice. Bad apps? Juice defender? Custom launcher? (Zeam)? I find it hard to believe this is possible, but it could be.
Click to expand...
Click to collapse
It's probably closer to what Nipqer said with bad EMMC chip. I fully bricked my Desire Z and boy the s--t I did to that phone warranty would have been gone in a few seconds of research. I mean I rooted it, flashed it well over a hundred times. I took it into the HTC repair shop opened up my phone into CWM -- remember if a tech sees CWM -- warranty voided period. I showed him the E:/ can't mount error and he replaced the phone no questions asked. I think this is something that HTC is keeping under wraps instead of doing a massive recall just replacing any unit where this occurs no questions asked. Probably worried about getting a massive class action lawsuit where a judge will force them into doing a recall and giving thier customers a major settlement. Obviously this is only speculation, but I also talked to a good friend who is the west coast business manager for all of Rogers in Canada and he said that every Desire Z that is having problems is getting returned no questions asked, and he said that is completely out of the ordinary for HTC. So my guess something is up and we will never really find out the truth, just count your blessings with this.

Hmm interesting, thanks for your reply gave me something to think about. I guess it makes sense, the phones over a year old and HTC doesn't want to deal with it. I was surprised how quickly and easily I walked out of the Vodafone store with a brand new desire z, tho I've never done it before and it could be standard procedure. Anyway I hope this ones okay, otherwise I'll just take it back again.

[Q] Soft Keys unresponsive

Hello everyone,
here's my problem.
After 7 days of normal usage (apart from poor battery life and some slightly annoying screen flickering issues) all 3 soft keys suddenly stopped being responsive. The backlight is still working though. Factory reset sorted no effect. As you may imagine, using the phone has become a real pain.
I have contacted HTC and I am currently waiting for their reply.
I just need to keep my hands away from trying to disassemble and see what went wrong
I was just wondering if anyone has got a similar problem.
Thanks

I have the same problem
I still wait replay from htc

Same happened to me. Tried a reset, boot loader relock, and a factory restore. Nothing helped. Mine was returned to phonehouse.fr, should have a replacement in 10 days.
Disappointed to say the least.
Sent from my iPad using Tapatalk HD

Is your touch screen unresponsive as well or just the soft keys?

wcypierre said:
Is your touch screen unresponsive as well or just the soft keys?
Click to expand...
Click to collapse
Just the keys for me.
Sent from my iPad using Tapatalk HD

I had the same problem with mine. not only did the softkeys not work but if you dragged the notifications bar down you could not push it back up
I sent the phone back to the store and they gave me a replacement which is working brilliantly!
apparently it happens because ICS is not designed for softkeys only...at least that's what a developer told me

I too have same issue as from day 1, hv contacted my operator and now waiting for replacement (applied hard reset both via settings and also from boot menu, no success)
Sent from my HTC One X using xda premium

SW update to 1.28 did not solve the matter either, means 100% hw issue...
I will sell the new One as soon as I get it, I do not want this One anymore.
Sent from my HTC One X using xda premium

iLHaNroID said:
SW update to 1.28 did not solve the matter either, means 100% hw issue...
I will sell the new One as soon as I get it, I do not want this One anymore.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
replying myself
well, after seeing how ugly the new galaxy is, decided to keep OneX, have received my replacement yesterday, this new One is working flawlessly, no any bugs/lags and now I am quite happy with my OneX. Surely this One is the phone of the year.
Cheers!
Sent from my HTC One X using xda premium

My soft keys are not working tis morning too!
Went to the care center but it was closed due to public holiday.
Called the hotline and the guy said will arrange a pick up for my phone in the evening and till now i wasted my whole night waiting for nobody~
Sigh~

[Q] HOX self shuts down

Hi all, i'm having a big issue on one x with original 4.0.4 rom. The phone just keep shutting down while gaming taking photos, now also while updating apps. I thought that some app could cause this so i did an hard reset, and right after the initial set up, when i started updating the applications, it shutted down. I'm really worried, what is happening? could it be an hardware problem? Should i bring it back (it has warranty, i'm on stock rom)?
I noticed some log files in the memory, but after the hard reset it doesn't create them when it shuts down, while it did it before. any way to activate the log creation?

nobody can help me? today i tested it a while and it happened again 2 times, but this time whlie browsing (i use quick ics browser) and not while gaming. the second time when i rebooted it the battery indicator had a "!" on it, and it's not the first time, and it didn't recognize my sim.

Means that your phone is overheating, the battery being at or above 48c.
If you don't want to go down the modding route, then I suggest taking it back to the shop for a replacement.
Sent from my HTC One X using xda app-developers app

Does your three soft buttons blink randomly? If so go to the service centre asap.
My cell overheated and burnt out.
It would not charge nor start. My cell to sometimes restarted itself automatically.
Do you keep many apps open in the background?
I had mine replaced and now its all smooth :thumbup:
Sent from my HTC One X using xda premium

it doesn't feel too hot, sometimes it's just cold and buttons don't blink. it simply show for a while "android system" (in italian) if i remember well and it shuts down normally with the htc logo. the strange thing is that thing with the battery and sim indicator. however i'll surely bring it back to the shop, i paid it 629 euros, i won't take it if it will shut down randomly. do they give you another one or i have to wait htc to repair it? :S i don't want to wait months.....

sorry for the double post, but now i'm sure that i will have to send it to htc so the question is another. Does someone have experience with htc reparations? how long will it take them to fix it and send it back to me?

My One X suffered from bad screen fitment out of the box (creaking, screen moving up and down inside the casing...) and I unlocked/rommed it before I noticed the flaws.
I relocked the bootloader, installed the 2.17 RUU, and sent the phone back to Germany (as it was bought in Ger and I live in Croatia) to get it repaired, they accepted it and repaired, it's on its way home now, should be here tomorrow, took 3 weeks to repair.
Positive experience for me.

cuzzo94 said:
sorry for the double post, but now i'm sure that i will have to send it to htc so the question is another. Does someone have experience with htc reparations? how long will it take them to fix it and send it back to me?
Click to expand...
Click to collapse
Service is hit and miss from what I see on forums but I might also note that more people complain than praise.
I believe that with shipping and things its about 2 - 3 weeks in total for a repair.
Sent from my HTC One X using xda app-developers app

it's very much 3 weeks without my phone, but it's less then other brands... i really hope that one day they will use apples policy for this. it's the only thing that i like of it. if the phone isn't working you get another one immediately, then they can give yours to someone else, but it's not possible that i pay 630 euros and i have to send it to repair, wouldn't be the same for htc if they gave me another one, maybie a repaired one immediately? they can use mine later for some one else...

treebill said:
Means that your phone is overheating, the battery being at or above 48c.
If you don't want to go down the modding route, then I suggest taking it back to the shop for a replacement.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Even I had the same problem but I ready for modding,
Can you tell me what should i need to do for getting out such problem?

today i used it with apex launcher and it didn't shut down, even after 30 minutes of gta3 and 30 of dead trigger and some browsing- facebook ecc... now i'll try a day with sense but my question is: is there any way to flash the original rom from 0 ? doesn't factory reset delete just user file? maybie something else is corrupted. Can i flash the stock 4.0.4 without unlocking bootloaders or soing anything that voids my warranty? I'd like to try before changing it... THANK YOU

and today too it never rebooted with sense.... i don't know what to do. when the update to jellybeans will be available, there will be a way to flash it from zero with a ruu witout unlocking anything or void the warranty?

ok i asked to htc for the nearest point to repair my HOX and saturday i'll keep it there. Now it's unusable, it keeps shutting down.
Look at this
http://dl.dropbox.com/u/18387650/2012-10-03_21-46-06.png

RMA Failure. Options?

I recently sent my tablet in for repair, and they sent it back seemingly untouched. It came with a paper with my info on it, but under the section listing the issues and the repairs done, both were left blank.
To summarize my issue, it'll randomly freeze during use or idle (not usually idle though) and if I put any pressure on the top left corner of the screen. The freezing sometimes causes screen glitches and after a moment or two, it reboots.
So, What are my options for contacting ASUS and trying to get this fixed/replaced, and what can I tell them I've done to try and fix it that is within the realm of warranty. (Factory reset? Flashed a stock rom? )
Thank you on advance!
Sent from my Nexus 7 using Tapatalk

Are you based in the UK?
Sent from my Nexus 7 using XDA Premium 4 mobile app

sean_seddon said:
Are you based in the UK?
Sent from my Nexus 7 using XDA Premium 4 mobile app
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Click to collapse
I'm based in the US, and the RMA was sent to Texas.
Sent from my Nexus 7 using Tapatalk

ASUS currently has my tablet for the 3rd time. All for the same issue (horrible flickering, screen turning off & on). The first two times they sent it back to me after performing a factory reset only, despite me telling them that I had done that numerous times.
After many many emails/chats/telephone calls I finally got them to agree to not send the device back to me without fixing the problem. I have recorded video of the problem which I e-mailed to them (not sure if that did any good or not).
Anyways, today I finally received word that they replaced the LCD panel and GPS module. My tablet will be shipped back to me today. My first RMA was in October. What a horrible mess this whole process has been.

Zargon335 said:
ASUS currently has my tablet for the 3rd time. All for the same issue (horrible flickering, screen turning off & on). The first two times they sent it back to me after performing a factory reset only, despite me telling them that I had done that numerous times.
After many many emails/chats/telephone calls I finally got them to agree to not send the device back to me without fixing the problem. I have recorded video of the problem which I e-mailed to them (not sure if that did any good or not).
Anyways, today I finally received word that they replaced the LCD panel and GPS module. My tablet will be shipped back to me today. My first RMA was in October. What a horrible mess this whole process has been.
Click to expand...
Click to collapse
If you don't mind me asking, who did you email?
From what I can tell all they did was pin a few stickers to my tablet and ship it right back. I'm not even sure they factory reset it. Lot of good it would have done.

Chocobubba said:
If you don't mind me asking, who did you email?
From what I can tell all they did was pin a few stickers to my tablet and ship it right back. I'm not even sure they factory reset it. Lot of good it would have done.
Click to expand...
Click to collapse
Someone named Aaron L, but the emails all went through [email protected]. This is the number I called: 888-678-3688. Calling seemed to work better than e-mail.