I've seen similar threads on other devices but I'm not 100% sure this is the same problem...
My girlfriend's phone has been glitching out massively lately. By glitching out, I mean that it appears as if some invisible force is pressing and holding down the Home button. You can feel the phone vibrate in your hand as if you're pressing the buttons and it brings up the Recently Used Applications menu. If you try to press any other button to escape out of it, the phone doesn't do anything until it finishes with its seizure. Usually if you power it off for a few seconds, it will resolve the issue.
She is running non-rooted and stock. I can't say for sure what version of Android or Sense she's running right now, however I can provide that information when I can receive it from her. She recently dropped her phone that resulted in a shattered screen. I replaced the glass on Saturday and noticed the glitch myself afterwards (which makes me worried that the ribbon cable that controls those buttons was damaged or not properly set), however she tells me that the phone was doing this before she dropped it.
She's not running an application killer (I read that this might be the cause of this problem) and I'm hoping that installing a custom ROM on it will fix the problem. Does anyone else have this problem or know a solution?
Thanks,
KoolKris
Related
I don't know if it's coincidence, but ever since I upgrade to WM5 and went back to WM2003SE, my navigation button has not worked the same.
For example, a lot of times I can go right, but can't go back left even after multiple presses, and then most of the time the middle or 'Enter' button doesn't do anything. Itz become extremely annoying because I have lost my 4th stylus by now, and I haven't received my new ones yet. Oh, and I can't play MorphGear right anymore.
Is it just hardware? Cuz I first went to ROM v.1.42 and then went to 1.40 to see if it was a problem with the new ROMs, but I still have the same problems. Any one else having these issues, and has any one fixed it??
UPDATE: WTF!! Now it went from bad to worse. Yesterday, when I left my BA at home, once I returned from work I noticed that PIE was constantly opening over and over again. Then some of the buttons wouldn't respond like the POWER to turn it off. The backlight pretty much stayed lit the whole time because it looked like the keys were stuck. I upgraded to WM5 derived from the Himalaya today and now the START menu comes up almost every 5-8 seconds, followed by a real quick succession of multiple "clicks", and my 'Start' button doesn't seem to be responding.
Can anyone help? Has my BA gone to the state of retardation? Is there a way to bring it back??
How did you go with this problem.
Mine is doing similar ever since a low battery problem.
DLC
I am experiencing the same kind of problem... and it happend after upgrade to WM5. But the problem likely to be caused by hardware.
I had problems with my phone opening up the start menu, opening IE, and closing programs immediately after opening them, Of course I had dropped the phone halfway in a cup of ice water, but immediately after tossing it in water (after hanging up, I simply dropped the phone into the cup-holder I have mounted below my stereo which happened to be occupied by a glass of ice-water I placed there without remembering) I shook the water out of the phone, and for about as much as i could stand the heat, I put a hair-dryer to the end of my phone which i pryed open after removing as many screws as i could. After a day of quirky behavior, and a night of having the battery seperated from the phone, my phone is back to its old self with the water-damage seal unnaffected after missing the line of water by just a few milimeters. I suggest going to Settings>Buttons and making every button perform no function at all followed by going to Settings>System>Button Lock and having all keys locked except your power button. Hope this helps!
Having somewhat the same issue. Only the "Down Navigation button" isn't working. Although, I'm still using Windows Mobile 2003 SE. Is there a DIY fix for this?
bump...
any suggestions?
Navigation Up/Down
Mine isn't working either - is this a hardware fault?
trying pressing down a bit harder. coz when i did that for mine, the "down" button works. normal applied pressure as for the rest of the buttons(left/right/up) does not seem to work with the "down" button, but a bit more force would make it work.
this happens to my IIs.. mebbe u can try.
Button problems
After no trauma or dunks in water several of my buttons have gone awry. My green phone button, red phone button and navigation buttons all open contacts. The green phone button activates voice command at the same time that it opens contacts. I've never switched from WM2003SE. I've checked the buttons settings and they are the same as always. Most bizarre of all is that my battery is quickly discharging. I suspect some software process is running hard but don't have any idea where to start to fix this. Soft resets have not helped.
buttons gone crazy
A hard reset fixed the problem but was a typical pain to get everything back going. Sprite backup works great until the first attempt to ActiveSync with your PC.
Initially when pressing the back button on my desire, a large majority of the time, it would register it correctly (i.e. do the operation associated with the back button), irrespective of my finger placement as long as I apply a low amount of pressure.
Now, I find that a lot more key presses on the back button are lost. I have to press much more harder / deeper to improve the chance the keypress registers. This is the second time I've encountered this and the third hardware fault I've had:
Fault #1: headphone jack not working, music continues to play through speaker (repaired)
Fault #2: back button doesn't always register key presses (repaired)
Fault #3: back button doesn't always register key presses (going to have to be repaired again, sigh).
I've searched the forums but haven't found anyone else mentioning this problem. Has anyone else experienced this issue at all? Or have I got crummy luck and gotten an HTC Lemon?
I have the exact same thing. Only started recently though. It takes a hard press sometimes, and other times if I press hard it's like a double button push.
You aren't alone. Lol
Cheers rolfd. Least I know I don't have the "touch of death".
It's definitely fixable cos I've handed it in for repair and it's come back working. My concern is more if it continues to re-occur. Guess I'll have to wait and see...
You are not alone about this problem:
http://forum.xda-developers.com/showthread.php?t=778793
Both mine Menu and Back is not working properly. Got send it in for service and still havent get it back yet.
*Update* My phone got repaired.
Back button now works as expected. Fingers crossed it stays that way...
hello fellow desire user's..
i been using my desire for about 6months and suddenly the power button stop responding, i tried to go back to original state (e.g out of the box) and still the power button not working, i also tried to reflash same thing happen nothing,,,
Q: is this a hardware problem?
please help!!!and tnxs in advance..
You are complete stock, so call htc.
ianthugs19 said:
hello fellow desire user's..
i been using my desire for about 6months and suddenly the power button stop responding, i tried to go back to original state (e.g out of the box) and still the power button not working, i also tried to reflash same thing happen nothing,,,
Q: is this a hardware problem?
please help!!!and tnxs in advance..
Click to expand...
Click to collapse
Same thing happened to me though mine was due to me dropping my phone. I would give HTC a call in the first instance and try and get it fixed for free under warranty
My phone is rooted and has a custom rom so i am able to bypass this issue by having the phone wake on track ball and i have downloaded a few apps
screen off and lock (this is then mapped to long press on the search key
quick boot (to restart the phone, this requires root access to work)
after a few hours you get used to the alternative way to switch the screen on and off.
ianthugs19 said:
hello fellow desire user's..
i been using my desire for about 6months and suddenly the power button stop responding, i tried to go back to original state (e.g out of the box) and still the power button not working, i also tried to reflash same thing happen nothing,,,
Q: is this a hardware problem?
please help!!!and tnxs in advance..
Click to expand...
Click to collapse
I had the same problem with the desire HD, happened suddenly installed nolock as a tempory solution, and was going to take it in under warranty for repair. It is caused by a stuck power button. Heres how I fixed mine. As a last resort, I removed the battery sim card cover and battery cover so that all I was holding was the Ali uni body section. with my finger and thumb I began flicking the chrome button with my nail, as if you were flicking a pea accross the table, after about 30 seconds of flicking the little chrome button popped out slightly, when holding it by your ear and pressing it you can now hear a click. Maybe a dust particle or something from my pocket caused mine not sure, but it was moisture or software related. Hope this helps someone who maybe hasthe same problem.
Paul.
i'd say give htc a call
hope u find a solution soon..
Hi,
I started to get a weird problem since last week. I've had this phone for about 3 months now and never had any problem like this.
It all started one morning when I wanted to stop phone alarm. The alarm was going off but the screen was black. I pressed the power button to wake up, but it was still black. After couple of times pressing the power button the screen came up. First it was not that often but the situation started to get worse. It came to that I can sometimes cannot turn it on for a long period of time. I need to keep pressing power button, volume buttons and eventually it will come up.
This is what I've found so far:
1) When the power button is pressed, although the screen doesn't start up, I can see the three buttons at the bottom lighting up. So it is not a problem of the power button.
2) When the power button is pressed, although the screen doesn't power up, the screen seems responsive. I can feel the vibrations when I tap (I have a startup password)
3) When the phone is connected to a power supply, screen always starts up without a problem.
4) Screen will start up more frequently when the batter power is high.
It seems as though there is a connection between batters power and the screen not starting up. But then again, once the screen comes up (after not starting up), then it works fine, until I turn the screen off.
Has anybody experienced anything like this before?
I did a factory reset thinking it might be some application I installed but it didnt help.
I had to send this phone once to repair the speaker and cost more than $80 just for courier. I don't want to spend another to get this fixed.
Thanks.
I have this problem or a problem very close to this. I have a HTC One X (international version). I'm running the latest version and updates and the problem has existed for at least the last two updates.
Android Version 4.1.1
HTC Sense version 4+
Software number 3.18.401.1
I have the screen lock pattern turned on.
Sometimes when I hit the power button, the phone does not turn on and so I press it again and only after a third press does the phone turn on. I then unlock the phone and use as normal. So, several times per day I have to press the power button three times before the phone turns on. But other times I press the power button once and it turns on straight away. I've just turned the pattern unlock off to see if this makes any difference. I'll start to record the exact details of when I experience this and see if we can work out a common cause.
Hopefully if enough people report this problem then they can send out an update to fix this problem.
exazonk said:
I have this problem or a problem very close to this. I have a HTC One X (international version). I'm running the latest version and updates and the problem has existed for at least the last two updates.
Android Version 4.1.1
HTC Sense version 4+
Software number 3.18.401.1
I have the screen lock pattern turned on.
Sometimes when I hit the power button, the phone does not turn on and so I press it again and only after a third press does the phone turn on. I then unlock the phone and use as normal. So, several times per day I have to press the power button three times before the phone turns on. But other times I press the power button once and it turns on straight away. I've just turned the pattern unlock off to see if this makes any difference. I'll start to record the exact details of when I experience this and see if we can work out a common cause.
Hopefully if enough people report this problem then they can send out an update to fix this problem.
Click to expand...
Click to collapse
I'm pretty sure this is a hardware issue. I bought mine from Expansys and sent it back to them for repair. It's been more than a month and they say they're still reparing it.
In my case it was impossible for me to start the screen up with power button no matter how much I pressed it. The only thing that worked for me was to press the back of the phone just below the camera. So it seems like a hardware issue. But on the other hand, at times when I can't get the screen turned on no matter what I do, I'd turn the phone off and start again and the thing would start up like nothing happened. So while I'm pretty sure it is a HW issue, I'm not sure how a power restart makes it work.
For me I don't think that this is a hardware problem as it only started happening once I did the big upgrade from 4.0 to 4.1 and then it follows a specific pattern. That is three power button presses will always turn it on. Less frequently I also get a problem where the power button turns on the three lights on the soft buttons but the screen remains black. I then hit the power button to turn it off, and again to turn it on and the phone is back to normal again.
Is yours an international version? I bought mine an international version and had it shipped to Australia.
solved?
Hi - did anyone ever solve this? This is happening to me with my HTC desire X after having had the screen repaired, so I think it is hardware related, but the shop doesn't know how to fix it! My screen also does not turn back on when I want to end a phone call and pull the phone away from my face anymore. These problems seem related as they started at the same time. I would be grateful for help!
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Sydrox said:
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Click to expand...
Click to collapse
Please upgrade to the newest firmware.
Sydrox said:
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Click to expand...
Click to collapse
Got the same issue on 52.0.A.8.50. Usually opening the app drawer then hitting back solves it - otherwise none of the virtual buttons work.
Searching the web it seems touch screen issues are pretty common on this phone. I'm a bit surprised there isn't more being said here about it. Some experience delayed response, dead areas and no response at all. I have all those issues. Yes I am on the latest firmware. I bought the phone used with a cracked screen. I checked it out and everything seemed fine. I didn't use the phone, just set it aside til replacement screen came. I should have used the phone to thoroughly check it out but didn't want to go through the set up process as I was thinking of B/L unlock and root. New screen came, put it on and seemed to be working fine then screen would be unresponsive. I did factory reset, software update, software repair, went into settings and made sure sure everything was good there, nothing helped. The center of the screen (it's low and a bit off center) is pretty much dead. To open launcher I have to touch and hold near the top of the display. Touch and hold apps is tricky. Usually the app just opens. When I do get it to hold, I can't drag it anywhere. Also, icons in the drop down menu cannot be rearranged or edited. I can swipe up/down, side to no problem. Whenever touch goes dead completely, the home, back and minimize buttons go grey. Tapping the power button gets them back functioning again. . Function test fail. Free draw lets me make a few seconds of scribbles then freezes. The x and rectangle block draw does the same. Tapping power button does nothing to unfreeze either. The color test pass even the block one where you toggle on/off sections of the screen in blocks. It's really weird. First impression would lead me to the screen but it really acts like a software issue. From what I've read so far this phone uses two different display drivers. I not seen anything on how to change that and it would more than likely mean B/L unlock and root, which I'm not against doing. I would just like to know definitively if it's hardware or software. Any input would be greatly appreciated.
Thanks
bobsright said:
Searching the web it seems touch screen issues are pretty common on this phone. I'm a bit surprised there isn't more being said here about it. Some experience delayed response, dead areas and no response at all. I have all those issues. Yes I am on the latest firmware. I bought the phone used with a cracked screen. I checked it out and everything seemed fine. I didn't use the phone, just set it aside til replacement screen came. I should have used the phone to thoroughly check it out but didn't want to go through the set up process as I was thinking of B/L unlock and root. New screen came, put it on and seemed to be working fine then screen would be unresponsive. I did factory reset, software update, software repair, went into settings and made sure sure everything was good there, nothing helped. The center of the screen (it's low and a bit off center) is pretty much dead. To open launcher I have to touch and hold near the top of the display. Touch and hold apps is tricky. Usually the app just opens. When I do get it to hold, I can't drag it anywhere. Also, icons in the drop down menu cannot be rearranged or edited. I can swipe up/down, side to no problem. Whenever touch goes dead completely, the home, back and minimize buttons go grey. Tapping the power button gets them back functioning again. . Function test fail. Free draw lets me make a few seconds of scribbles then freezes. The x and rectangle block draw does the same. Tapping power button does nothing to unfreeze either. The color test pass even the block one where you toggle on/off sections of the screen in blocks. It's really weird. First impression would lead me to the screen but it really acts like a software issue. From what I've read so far this phone uses two different display drivers. I not seen anything on how to change that and it would more than likely mean B/L unlock and root, which I'm not against doing. I would just like to know definitively if it's hardware or software. Any input would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
Maybe the Screen Connector wasn't 100% clean.
Or not only the screen is damaged.
I heard that the touch problems are mostly fixed with PIE. The closed source clearpad touch driver is..... Hoping Q gives us an further updated driver.
You still get sometimes ghost touches on higher workload or if the keyboard app is slow, but if you have dead spots the hardware sounds damaged.