Touchscreen Occasionally not responding - Sony Xperia XZ2 Compact Questions & Answers

Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.

Sydrox said:
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Click to expand...
Click to collapse
Please upgrade to the newest firmware.

Sydrox said:
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Click to expand...
Click to collapse
Got the same issue on 52.0.A.8.50. Usually opening the app drawer then hitting back solves it - otherwise none of the virtual buttons work.

Searching the web it seems touch screen issues are pretty common on this phone. I'm a bit surprised there isn't more being said here about it. Some experience delayed response, dead areas and no response at all. I have all those issues. Yes I am on the latest firmware. I bought the phone used with a cracked screen. I checked it out and everything seemed fine. I didn't use the phone, just set it aside til replacement screen came. I should have used the phone to thoroughly check it out but didn't want to go through the set up process as I was thinking of B/L unlock and root. New screen came, put it on and seemed to be working fine then screen would be unresponsive. I did factory reset, software update, software repair, went into settings and made sure sure everything was good there, nothing helped. The center of the screen (it's low and a bit off center) is pretty much dead. To open launcher I have to touch and hold near the top of the display. Touch and hold apps is tricky. Usually the app just opens. When I do get it to hold, I can't drag it anywhere. Also, icons in the drop down menu cannot be rearranged or edited. I can swipe up/down, side to no problem. Whenever touch goes dead completely, the home, back and minimize buttons go grey. Tapping the power button gets them back functioning again. . Function test fail. Free draw lets me make a few seconds of scribbles then freezes. The x and rectangle block draw does the same. Tapping power button does nothing to unfreeze either. The color test pass even the block one where you toggle on/off sections of the screen in blocks. It's really weird. First impression would lead me to the screen but it really acts like a software issue. From what I've read so far this phone uses two different display drivers. I not seen anything on how to change that and it would more than likely mean B/L unlock and root, which I'm not against doing. I would just like to know definitively if it's hardware or software. Any input would be greatly appreciated.
Thanks

bobsright said:
Searching the web it seems touch screen issues are pretty common on this phone. I'm a bit surprised there isn't more being said here about it. Some experience delayed response, dead areas and no response at all. I have all those issues. Yes I am on the latest firmware. I bought the phone used with a cracked screen. I checked it out and everything seemed fine. I didn't use the phone, just set it aside til replacement screen came. I should have used the phone to thoroughly check it out but didn't want to go through the set up process as I was thinking of B/L unlock and root. New screen came, put it on and seemed to be working fine then screen would be unresponsive. I did factory reset, software update, software repair, went into settings and made sure sure everything was good there, nothing helped. The center of the screen (it's low and a bit off center) is pretty much dead. To open launcher I have to touch and hold near the top of the display. Touch and hold apps is tricky. Usually the app just opens. When I do get it to hold, I can't drag it anywhere. Also, icons in the drop down menu cannot be rearranged or edited. I can swipe up/down, side to no problem. Whenever touch goes dead completely, the home, back and minimize buttons go grey. Tapping the power button gets them back functioning again. . Function test fail. Free draw lets me make a few seconds of scribbles then freezes. The x and rectangle block draw does the same. Tapping power button does nothing to unfreeze either. The color test pass even the block one where you toggle on/off sections of the screen in blocks. It's really weird. First impression would lead me to the screen but it really acts like a software issue. From what I've read so far this phone uses two different display drivers. I not seen anything on how to change that and it would more than likely mean B/L unlock and root, which I'm not against doing. I would just like to know definitively if it's hardware or software. Any input would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
Maybe the Screen Connector wasn't 100% clean.
Or not only the screen is damaged.
I heard that the touch problems are mostly fixed with PIE. The closed source clearpad touch driver is..... Hoping Q gives us an further updated driver.
You still get sometimes ghost touches on higher workload or if the keyboard app is slow, but if you have dead spots the hardware sounds damaged.

Related

Reset when sliding out keyboard

Hello boys
from about 1 week i have this problem on my device, if i have the keyboard out and write an sms or typing an url when slide the keyboard in the device automatically reset itself...
anyone knwo this problem or the solution ?
Thanks for the help
Nicola
Hi,
I have a problem with my keyboard too, I've searched the forum but i didn't see the same problem as i have or the solution. My phone's screen turns off when i slide out the keyboard. Actually phone stays on but the light of the screen goes off. when i slide it out i'm able to write something or make calls. when i slide it back, screen keeps itself off and i press the sleep key "2 times"!(screen looks like off but it isn't) to reopen it again. I press the sleep key for the first time to turn the screen actually off, and press it one more time to turn it on again. i did a soft and a hard reset to the phone, didn't solve it. I don't think it is a software problem but i hope it is
img714.imageshack.us/img714/167/70305198.png
These are the photos of the occasion.
The screen keeps itself on until the end of the slide. it turns off then. when I slide it back, i can see the backlight of the screen and the light of the buttons.( i don't think that you would see it on the photo, 3rd photo).
I'm waitin for your help guys, thank you so much.
Isn't there anyone to help my problem? I'm waiting for your answers..
I'm also having this same issue. When I slide the keyboard in it just turns off sometimes. At first I thought it might be a physical issue with the internals of the phone and the sliding impact of the keyboard was causing it to reset, but it doesn't do it all the time for me. I can jam on it and nothing happens sometimes, or other times it resets from a gentle nudge. I am running Energy GTX from August 26 or 28, whatever version that was.
I also have this issue now where my end key is unresponsive. Doesn't. Work. Ever. and that is so freaking annoying. If anyone has any insight here PLEASE share it.
Thank you.
Wow i just saw your message and suprised. Is that my phone you're using? Because I have that end key problem too. It works when I press too hard. And I have 3rd problem now. I think my phone's microphone is not working. People i'm talking on the phone is always complaning about that they can not hear my voice or it's too low. Now I have three problems:
1. Phone is turning itself off when i slide the keyboard out.
2. End key is not responsive.
3. Microphone is low or its broken..
Maybe reflash your phone to origional rom.
I was using WM 6.5 without hardspl when the problem occured. then i did hardspl and installed custom roms, i even tried with WM 6.1. It didn't help about any of it. I'm used to not using the keyboard actually, but the problem with microphone is annoying..
Same problem with the keyboard
gurcanmerdal said:
Wow i just saw your message and suprised. Is that my phone you're using? Because I have that end key problem too. It works when I press too hard. And I have 3rd problem now. I think my phone's microphone is not working. People i'm talking on the phone is always complaning about that they can not hear my voice or it's too low. Now I have three problems:
1. Phone is turning itself off when i slide the keyboard out.
2. End key is not responsive.
3. Microphone is low or its broken..
Click to expand...
Click to collapse
I have the same problem !!!! Did you manage to resolve because I am sure this is software relatred. I had android on my phone prior to this and fixated that the issue is coming from this
Had the same keyboard issues, found that it was a battery issue. when you shut the phone, the battery would loose connection.
bluewaterkayak,
more info on the loose battery connection.
i have the same problem with sliding the keyboard down and the screen turning off. closing it, pressing the sleep button 2x, turns the phone back on. i can slide the keyboard down just enough and hold it to type out a text, any more and it'll go off.
THIS IS SUPER ANNOYING
Bumpski. Really need this fixed.
What ever you last installed take it off. If not you might have to go factory restore
It's definitely not a software issue. The screen itself somehow gets disconnected when slid up all the way.
Took it apart and found nothing obvious wrong. Is there something to look at exactly when the slider is at the end of it's travel? The cables seemed fine. The problem only happens at the end of travel.
I cleaned the slider area and pried some contacts down. Nothing. Put it back together and same problem.
Ideas??
See here:
http://forum.xda-developers.com/showthread.php?t=561151
Tried the fix posted in the last link with Kapton Tape.
Didn't work.
Any ideas?
I have the same issue. My old VZW TP2 is sitting in a drawer in my house because people kept saying they couldn't hear me on the other end. Also on my new one, when i slide the keyboard in/out sometimes it turns off, not always though. I figured it has to be a hardware issue as well, if i do it slowly nothing happens but if i just slide it open and let the springs kick in, it usually cuts off once it 'snaps' to the end of the sliding path.

[Q] Screen wont turn on after it turns off. ATT Tilt 2

Everytime I boot my phone up, it works fine up until when the screen goes into sleep mode. Once it goes into sleep mode I cannot turn the screen back on, it stays black. The keyboard, end and answer key lights show up when I press the power button but the screen just stays black no matter what button I press.
I end up having to either take the battery out or using the stick to press the reset button on the side in order to get the phone to where I can see the screen again. I have adjusted the settings to where the screen doesnt go into sleep mode and the screen just stays on but that drains my battery. I want to be able to have my screen go off so I can save power but if it goes off it wont come on again until I reboot.
I have done a hard reset. This problem started happening to me when I started using the Energy Rom but I've even flashed different Roms and the problem still exist.
Somebody please tell me what's wrong! I need help! This is a big annoying problem to have. Thanks.
is this problem occurring when you slide the keyboard out?
i had the t-mobile touch pro2 with this problem.
the screen would die when the keyboard was out and not come back.
if this is the case, what i did was...
well. obviously not open the keyboard fully.
but if i accidentally had.
instead of pulling out the battery, i waited...
till the screen 'naturally' went to sleep.
than i would pull out the stylus or press power button
and the screen would come on.
sh4d0w86.
sh4d0w86 said:
is this problem occurring when you slide the keyboard out?
i had the t-mobile touch pro2 with this problem.
the screen would die when the keyboard was out and not come back.
if this is the case, what i did was...
well. obviously not open the keyboard fully.
but if i accidentally had.
instead of pulling out the battery, i waited...
till the screen 'naturally' went to sleep.
than i would pull out the stylus or press power button
and the screen would come on.
sh4d0w86.
Click to expand...
Click to collapse
Yes the problem still exist even when I slide the keyboard out. Once the screen goes off, that's it....pressing the power button to get it out of sleep mode, sliding the keyboard, I press all buttons and nothing works. The only thing that "works" to get the screen back on is removing the battery or using the stylus to press the reset button.
When sliding the keyboard out the keys light up but the screen doesn't come on, also pressing the power button lights up the end and answer keys without the screen coming on.
themasterhook2000 said:
Yes the problem still exist even when I slide the keyboard out. Once the screen goes off, that's it....pressing the power button to get it out of sleep mode, sliding the keyboard, I press all buttons and nothing works. The only thing that "works" to get the screen back on is removing the battery or using the stylus to press the reset button.
When sliding the keyboard out the keys light up but the screen doesn't come on, also pressing the power button lights up the end and answer keys without the screen coming on.
Click to expand...
Click to collapse
so. whenever the screen goes out, period, you cant get it back?
or the screen goes out and cant get it back once you slide the keyboard out?
if it is only when sliding out the keyboard...
try not opening the keyboard fully on the right side.
on my rhodium, after that point, the screen goes out.
sh4d0w86.
sh4d0w86 said:
so. whenever the screen goes out, period, you cant get it back?
or the screen goes out and cant get it back once you slide the keyboard out?
if it is only when sliding out the keyboard...
try not opening the keyboard fully on the right side.
on my rhodium, after that point, the screen goes out.
sh4d0w86.
Click to expand...
Click to collapse
Yes, period. Also, you know when you put your face to the phone during a call and the screen goes off so your face wont press anything on the screen? It doesn't come back on from that either once I end the phone call, it just stays black. I'm assuming you don't have any other suggestions. This Sucks
themasterhook2000 said:
Yes, period. Also, you know when you put your face to the phone during a call and the screen goes off so your face wont press anything on the screen? It doesn't come back on from that either once I end the phone call, it just stays black. I'm assuming you don't have any other suggestions. This Sucks
Click to expand...
Click to collapse
: / sorry. i am unsure.
maybe you have a lose connection?
sh4d0w86.
This has to be a software issue but I don't know where to start. I'm surprised nobody else has encountered this problem. I've grown frustrated of this issue because I don't understand why it's doing this. I have had the phone for almost 6 months only dropping it once 4 months ago and it wasn't a strong damaging drop that would affect anything inside. I guess I'll just have to go last resort and call warranty to swap the phone out. Thanks for the help.
Same problem
themasterhook2000 said:
This has to be a software issue but I don't know where to start. I'm surprised nobody else has encountered this problem. I've grown frustrated of this issue because I don't understand why it's doing this. I have had the phone for almost 6 months only dropping it once 4 months ago and it wasn't a strong damaging drop that would affect anything inside. I guess I'll just have to go last resort and call warranty to swap the phone out. Thanks for the help.
Click to expand...
Click to collapse
My phone also dos not come back on, when I put it in out the sreen with the power button on top, or when the phone goes to sleep. Nothing can put it back on(opening te keyboard, pulling out the stylis, presing the answer-, windows-, back- and end button). I and up using a music players too keep the phone busy what's makes it operational. Cant really remember when this started happening exactly. My phone is at the moment loaded with a standard ROM. I used too have a custom ROM.
My TP2 does this too, although I only encounter the problem sometimes when someone calls. I answer and put the phone next to my ear, the screen goes black as it should and the phone just dies. I can't hear what the other person is saying and the screen wont turn on anymore. I have to take out the battery to reboot.
set light sensor to manual in settings. You have some bad or fragmented code causing the problem. Pretty common actually, many different reasons, but usually either a bad light or proximity sensor or software issue. Setting the sensor to manual should do it, if not, hard reset and allow the phone to fully set up before touching it, to allow full customization process to complete. Search my posts on SOD (sleep of death) for more information.
Funny this was brought up. Now im worried I just dropped 250.00 and have a new one coming.
Mine started with the ear piece quit working. couldnt hear anything except on speaker.
Anyway I started having the screen issue over a month ago, only way to get it back was soft reset with the stylus. Also when the screen was lit, I couldn't hit the power button to turn the screen off. At times the screen would be on 24/7 and I just dealt with it. The times when it decieded to go to sleep was when I needed the soft reset. Well long story short I forgot my charger one day at work and the battery died. after pressing the power button for hours with no response, moving the screen in all diffrent directions as I pressed the button.It came on once after hrs of messing with it. Well today it died again and I am fed up with it so out came the tools. Once I opened it up I noticed the ribbon that feeds the screen from the mother board was worn and torn. the ribbon slides everytime the keyboard is slid out and it rubs on both sides of the phone. I thought maybe mine was just a fluke and was installed wrong considering the phone being 10 months old but now I read this and see maybe its a common problem. The cheapest I could find the Ribbon was 56.00 so I didnt want to chance it not being the issue.

[Q] Back/Return capacitive button not responding.

Hey guys, just wanna ask what should i do with this issue. I've had my phone for about 3.5 months now and I just started having this issue this morning. I haven't dropped my phone in any kind of way (no water damage or anything). When i woke up this morning i was trying to to tap it, but it just wont work. I rebooted my phone to TWRP and the back button is working just fine. I thought there was just something wrong with the rom i was using (wicked v5.1, its awesome btw) so i wiped my phone and re flashed it, but it didn't fixed it, I tried flashing a different rom but the results were still the same. Then i thought that its probably because of my screen protector (iloome Tampered screen protector) but then again,I've had the screen protector on for a very long time already, and i never had an issue pressing the menu and back button.
For clarification, which is not working?
You mentioned you tapped the screen and nothing happened.
Is the screen not responsive to touch?
You mentioned that the back button works in recovery.
You also mentioned you never had issues with back and menu buttons.
What is not working, and is the issue intermittent?
hello, thanks for the rep.
Biker1 said:
For clarification, which is not working?
You mentioned you tapped the screen and nothing happened.
Is the screen not responsive to touch?
You mentioned that the back button works in recovery.
You also mentioned you never had issues with back and menu buttons.
What is not working, and is the issue intermittent?
Click to expand...
Click to collapse
Im talking about the capacitive back button, and when i mentioned that it works in TWRP, im specifically talking about the capacitive button, not the on screen buttons like on nexus devices. And it also seems to work sometimes if i pressed on it hard enough while its connected to my charger.
Beelzebub24 said:
Im talking about the capacitive back button, and when i mentioned that it works in TWRP, im specifically talking about the capacitive button, not the on screen buttons like on nexus devices. And it also seems to work sometimes if i pressed on it hard enough while its connected to my charger.
Click to expand...
Click to collapse
Hmm....
So the back capacitive button is working intermittently.
Sounds like a possible hardware issue.
I know you don't want to, but to rule out the protector, one would have to remove it, but that canbe sa last resort.
If all else fails to resolve issues, and you have insurance, you'd have torremove it anyway. Even if under Samsung warranty and no insurance.
- you can try the setting that's used for gloved hands which increases screen touch sensitivity. I forget it's exact location, but easy to find out.
- you can check if this is a known issue, etc.
- try wiping cache and dalvik cache in Recovery again

So I suppose my phone has the most weird hardware problem ever.

Please don't move my thread to Q&A as I already made a thread there but no one replied.
So what happens is that a touch is randomly registered on the screen of my phone sometimes when I press the power button. This isn't an HTC lockscreen specific bug as I have established it happens with PowerAmp lockscreen as well. I have done a full factory reset and it is still happening.
I don't use lockscreen security so the obvious problem with this is that so many times upon pressing the power button a notification is clicked and immediately opened as a result. This problem can be avoided by using double tap to wake but it's far too easy to activate by mistake so I can't stand it.
Repeatedly pressing the power button will not reproduce this result, it seems to only happen when the power button had not been pressed for a few minutes. But this cannot be a bug related to sleep mode since this happens when playing music as well.
So what I would really like to know is if there is anyone else with this problem? My M9 had been so perfect all this time but this has just ruined the experience. I don't exactly remember when this problem started but I do know it wasn't there from day one.
Gambler_3 said:
Please don't move my thread to Q&A as I already made a thread there but no one replied.
So what happens is that a touch is randomly registered on the screen of my phone sometimes when I press the power button. This isn't an HTC lockscreen specific bug as I have established it happens with PowerAmp lockscreen as well. I have done a full factory reset and it is still happening.
I don't use lockscreen security so the obvious problem with this is that so many times upon pressing the power button a notification is clicked and immediately opened as a result. This problem can be avoided by using double tap to wake but it's far too easy to activate by mistake so I can't stand it.
Repeatedly pressing the power button will not reproduce this result, it seems to only happen when the power button had not been pressed for a few minutes. But this cannot be a bug related to sleep mode since this happens when playing music as well.
So what I would really like to know is if there is anyone else with this problem? My M9 had been so perfect all this time but this has just ruined the experience. I don't exactly remember when this problem started but I do know it wasn't there from day one.
Click to expand...
Click to collapse
Seems like a hardware problem. Something presses your digitizer (touch screen).
If u have any screen protector , remove it.
If not, take it to warranty.
Good luck!
Fain11 said:
Seems like a hardware problem. Something presses your digitizer (touch screen).
If u have any screen protector , remove it.
If not, take it to warranty.
Good luck!
Click to expand...
Click to collapse
HTC doesn't provide warranty in my country so I am outta luck. I don't have a screen protector so I guess I am screwed.
I guess I won't be buying HTC again. I already tolerated the crack on my bezel but it seems every HTC phone has some hardware issues. It's too bad though because I loved HTC software and performance, the M9 had been nothing short of a spectacular phone for me.
It happened to me too when I used a stupid Samsung charger. Try another charger, I don't know why but sometimes the current of power is somehow overflowing the chassis of the phone that the digitizer thinks the difference is actually a touch on the screen.
I want to update this thread. As it turns out it's 100% a software issue. How I figured this out is that when I turn on "double tap to wake" this problem completely disappears even if I still use the power button for unlocking. So basically the bug comes into play when you turn off double tap to wake as it is turned on by default.
So is anyone not using double tap to wake? Are you experiencing this problem? Unfortunately I find double tap to wake extremely annoying as it is so easy to wake up the screen.
Gambler_3 said:
I want to update this thread. As it turns out it's 100% a software issue. How I figured this out is that when I turn on "double tap to wake" this problem completely disappears even if I still use the power button for unlocking. So basically the bug comes into play when you turn off double tap to wake as it is turned on by default.
So is anyone not using double tap to wake? Are you experiencing this problem? Unfortunately I find double tap to wake extremely annoying as it is so easy to wake up the screen.
Click to expand...
Click to collapse
That's quite a unique software issue then. At the risk of sounding like an obnoxious tech support guy, I would absolutely backup everything and then just factory reset (or wipe and reflash your custom ROM) when you get the chance and quickly check if the problem is still there.
I've been using double-tap and it has actually been the opposite for me - I find it annoying how hard it is to wake up the screen because you need to hold up the phone vertically before double-tapping, rather than just tapping while it's lying on the table or in your pocket.
iarejohnsmith said:
That's quite a unique software issue then. At the risk of sounding like an obnoxious tech support guy, I would absolutely backup everything and then just factory reset (or wipe and reflash your custom ROM) when you get the chance and quickly check if the problem is still there.
I've been using double-tap and it has actually been the opposite for me - I find it annoying how hard it is to wake up the screen because you need to hold up the phone vertically before double-tapping, rather than just tapping while it's lying on the table or in your pocket.
Click to expand...
Click to collapse
I have already done a factory reset to no avail.
That's strange because I can activate double tap to wake from any orientation.
Sent from my HTC One M9
Gambler_3 said:
I have already done a factory reset to no avail.
That's strange because I can activate double tap to wake from any orientation.
Sent from my HTC One M9
Click to expand...
Click to collapse
Oh my bad re-read OP and saw you already mentioned it.
Hunh, I stand corrected I guess, since now I'm able to wake from having it flat on the desk. Could have sworn that didn't use to work. But still, I'm not by any means accidentally waking it (if I pick my phone up, it pretty much means I want to use it).
I can't replicate the digitizer anomaly, so not much else I can say other than good luck. Have you tried custom ROMs?
iarejohnsmith said:
Oh my bad re-read OP and saw you already mentioned it.
Hunh, I stand corrected I guess, since now I'm able to wake from having it flat on the desk. Could have sworn that didn't use to work. But still, I'm not by any means accidentally waking it (if I pick my phone up, it pretty much means I want to use it).
I can't replicate the digitizer anomaly, so not much else I can say other than good luck. Have you tried custom ROMs?
Click to expand...
Click to collapse
It might take a day or 2 of usage to replicate the problem, it doesn't happen most of the time.
I wake up my screen accidently sometimes when putting it into my pocket after locking it which is hugely annoying as the lockscreen is kinda easy to unlock once it's woken up.
I really can't be bothered with custom ROM as I am done with all of that. I'll just live with double tap to wake.
Sent from my HTC One M9
iarejohnsmith said:
That's quite a unique software issue then. At the risk of sounding like an obnoxious tech support guy, I would absolutely backup everything and then just factory reset (or wipe and reflash your custom ROM) when you get the chance and quickly check if the problem is still there.
I've been using double-tap and it has actually been the opposite for me - I find it annoying how hard it is to wake up the screen because you need to hold up the phone vertically before double-tapping, rather than just tapping while it's lying on the table or in your pocket.
Click to expand...
Click to collapse
That's the design. When lying flat, you can wake the phone with a triple-tap.
Sent from my SM-T530NU using Tapatalk

Power Button worn out? Accidentally starting Camera despite clicking it only once.

EDIT: Fixed it (for now). Copied from my post on site 2.
What's up guys, I'm sorry for the late followup. It turned out, that I was too lazy to send it back. Now, almost a year later, I'd gotten into fixing phones and got the courage to open up the device and see what's up with the power button. It felt like the issue has been a bit less noticeable recently but I checked the replacement parts prices and how to open our phone up.
I think I've fixed the issue by adding one layer of electrical tape over the button-contact. I believe the issue is that the pin a just a little bit too short to reliably properly click the button.
Short tutorial:
Turn the device off and remove the simcard bracket.
It's actually super easy and you don't need to screw or remove anything. Google "Xiaomi MI A2 LITE disassembly screen battery smontaggio" you'll find a video, in the beginning the guy shows how to remove the backcover. I've used a hard, plectrom-looking "opening-pick" at the bottom, then carefully but firmly around the sites. You don't even need to remove the flex cable from the back, just make sure you don't rip it off. Cut off a short bit from the electrical tape, tape it from the battery to the contact, so it doesn't fall off. Close the case again, turn it on and check whether the powerbutton still clicks (doesn't stick) and test the screen lock. Post back if this has worked or if you've tried it.
Click to expand...
Click to collapse
Does anybody have a similar issue?
I've ordered the device from gearbest to Europe. Everything worked nicely.
However, recently when I hit the power button it sometimes triggers the double click interaction and opens my camera. I've tested a few ways to press it slightly from the side, with more force or less. However it will 1/3 times vibrate and start the camera like I had double clicked it, it's more likely when I hit it a bit too lightly though. Could it already be worn out after 2 months? This never happened when the device was new as far as I ran remember.
Yes I'm aware that I could change the camera shortcut but this doesn't stop me from worrying about whether my powerbutton will give out soon.
I was using the phone happily in the case Xiaomi has provided. Dropped the phone once and got a little scratch on the VOL Button but other than that, nothing crazy has happened. Does anyone have a clue whether they will still replace it? I'd gotten it in mid-August.
<message deleted>
Buttons are usually the main gate to "planned obsolescence". I bought this device after my nexus 5 power button started working funny (I physically removed it and worked only with gestures). So, now I try not to press the button unless necessary. I unlock with fingerprint, and lock with Greenify.
In other words. Make sure of it, if the button starts working funny, I'd file a warranty claim. Or it won't last long and warranty will expire eventually. It can happen with this device and with any other piece of tech.
My opinion.
If you do place a warranty claim, let us know how xiaomi's customer service works in Europe.
needhelpgeez said:
Does anybody have a similar issue?
I've ordered the device from gearbest to Europe. Everything worked nicely.
However, recently when I hit the power button it sometimes triggers the double click interaction and opens my camera. I've tested a few ways to press it slightly from the side, with more force or less. However it will 1/3 times vibrate and start the camera like I had double clicked it, it's more likely when I hit it a bit too lightly though. Could it already be worn out after 2 months? This never happened when the device was new as far as I ran remember.
Yes I'm aware that I could change the camera shortcut but this doesn't stop me from worrying about whether my powerbutton will give out soon.
I was using the phone happily in the case Xiaomi has provided. Dropped the phone once and got a little scratch on the VOL Button but other than that, nothing crazy has happened. Does anyone have a clue whether they will still replace it? I'd gotten it in mid-August.
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when you dropped it
the power button may have got stuck
this is possible and I've seen it on some other devices
you can open it yourself if you don't care for warranty like i do
but the safest option is to claim warranty and yes they would replace it
needhelpgeez said:
Does anybody have a similar issue?
I've ordered the device from gearbest to Europe. Everything worked nicely.
However, recently when I hit the power button it sometimes triggers the double click interaction and opens my camera. I've tested a few ways to press it slightly from the side, with more force or less. However it will 1/3 times vibrate and start the camera like I had double clicked it, it's more likely when I hit it a bit too lightly though. Could it already be worn out after 2 months? This never happened when the device was new as far as I ran remember.
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I have the exact same issue. It started when I installed the Oreo update, but it could be a coincidence. I'm still looking for a fix.
It also happens to me, and I didn't drop the phone... Is there a way to change the shortcut to, maybe, press the power button 3 times instead of 2?
Enviado desde mi Mi A2 Lite mediante Tapatalk
ovejota said:
It also happens to me, and I didn't drop the phone... Is there a way to change the shortcut to, maybe, press the power button 3 times instead of 2?
Enviado desde mi Mi A2 Lite mediante Tapatalk
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It happens to me too, I disabled the shortcut and just not using it right now. I don't think there is a way to change the shortcut
It happens to me....
It happened for me as well.
And i think it's a software bug, not hardware..
avi_soft said:
It happened for me as well.
And i think it's a software bug, not hardware..
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Same here, never crashed on the floor, it's software issue
sinthemau said:
Same here, never crashed on the floor, it's software issue
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It obviously is not a software issue. This means that they've used cheap contact points on the button if this happens to many of us. This is a hardware issue.
marstonpear said:
It obviously is not a software issue. This means that they've used cheap contact points on the button if this happens to many of us. This is a hardware issue.
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I'm having this issue since day one. It is obviously software, otherwise the same contact problem would occur when turning the screen ON, but it never happens. Solution is to disable the feature under System -> Gestures -> Jump to camera.
i also dissabled the camera gesture because of this issue.
im sure this is reasoned by a more or less loose power button and not an software issue
fugu5 said:
I'm having this issue since day one. It is obviously software, otherwise the same contact problem would occur when turning the screen ON, but it never happens. Solution is to disable the feature under System -> Gestures -> Jump to camera.
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How can that be a software issue? Same issue happens to me whenever I use the power button, either to lock the screen or unlock the screen. Also if it was a software issue, it could be fixed via installing a GSI. That doesn't fix it either.
marstonpear said:
How can that be a software issue? Same issue happens to me whenever I use the power button, either to lock the screen or unlock the screen. Also if it was a software issue, it could be fixed via installing a GSI. That doesn't fix it either.
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Let me break it down and you can tell me if I'm missing something.
1. Many users are reporting that the camera app starts when pushing the power button to turn the screen off.
2. They are not reporting any other issue with the power button, like the camera app starting when they try to turn the screen on, the button being irresponsive, or the camera app NOT starting when they deliberately push the button twice.
3. The problem reportedly goes away if the double-push gesture is turned off in settings.
Do you still think this is a hardware issue?
fugu5 said:
Let me break it down and you can tell me if I'm missing something.
1. Many users are reporting that the camera app starts when pushing the power button to turn the screen off.
2. They are not reporting any other issue with the power button, like the camera app starting when they try to turn the screen on, the button being irresponsive, or the camera app NOT starting when they deliberately push the button twice.
3. The problem reportedly goes away if the double-push gesture is turned off in settings.
Do you still think this is a hardware issue?
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When I disable double press gesture from Gestures, still when I sometimes hit the power button, the phone locks and closes the screen and then turns the screen on again which means that it still registers one presses sometimes as double presses. Also if you've ever used a keyboard or a mouse or anything electrical with buttons on it, these appliances do the same sometimes even though you tap one button they sometimes register it twice. Which is a hardware issue. I still can't see any software issue here. When you disable the double press gesture, it doesn't launch the camera anymore but it turns on the screen after locking it (sometimes as usual)
marstonpear said:
When I disable double press gesture from Gestures, still when I sometimes hit the power button, the phone locks and closes the screen and then turns the screen on again which means that it still registers one presses sometimes as double presses. Also if you've ever used a keyboard or a mouse or anything electrical with buttons on it, these appliances do the same sometimes even though you tap one button they sometimes register it twice. Which is a hardware issue. I still can't see any software issue here. When you disable the double press gesture, it doesn't launch the camera anymore but it turns on the screen after locking it (sometimes as usual)
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Not for me, so it's possible that these are actually two different problems with this phone. I wouldn't be surprised. :laugh:
fugu5 said:
Not for me, so it's possible that these are actually two different problems with this phone. I wouldn't be surprised. :laugh:
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Yeah me neither. They don't look like they're going to fix anything or listen to users either. I'm happy with stock Android though.
Hi guys, for me, the problem has fixed disabling the option "Power button lock the phone", and set the option "Lock automatically": immediately.
The fix
What's up guys, I'm sorry for the late followup. It turned out, that I was too lazy to send it back. Now, almost a year later, I'd gotten into fixing phones and got the courage to open up the device and see what's up with the power button, without disabling the functionality. It felt like the issue has been a bit less noticeable recently but I checked the replacement parts prices and how to open our phone up.
I think I've fixed the issue by adding one layer of electrical tape over the button-contact. I believe the issue is that the pin a just a little bit too short to reliably properly click the button.
Short tutorial:
Turn the device off and remove the simcard bracket.
It's actually super easy and you don't need to screw or remove anything. Google "Xiaomi MI A2 LITE disassembly screen battery smontaggio" you'll find a video, in the beginning the guy shows how to remove the backcover. I've used a hard, plectrom-looking "opening-pick" at the bottom, then carefully but firmly around the sites. You don't even need to remove the flex cable from the back, just make sure you don't rip it off. Cut off a short bit from the electrical tape, tape it from the battery to the contact, so it doesn't fall off. Close the case again, turn it on and check whether the powerbutton still clicks (doesn't stick) and test the screen lock. Post back if this has worked or if you've tried it.
I changed the power/volume button assembly outright just the other day, and so far I'm not getting this issue anymore.
I recorded myself doing it here, so you can see how easy (or hard) it is: https://youtu.be/q8kaY-v0q_Q

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