Related
even though i ordered mine last week -- there is no more t mobile stock, if you have not got the "winging email" you will NOT be getting your desire. they have run out.
they cannot even give a firm date for stock. estimate 7th april to them.
so even though the confirmation email that states 48 hours if you order before 5pm on a weekday is untrue. (i wish people would just tell the truth).
so sorry people but don't hold your breath.
amarko5 said:
even though i ordered mine last week -- there is no more t mobile stock, if you have not got the "winging email" you will NOT be getting your desire. they have run out.
they cannot even give a firm date for stock. estimate 7th april to them.
so even though the confirmation email that states 48 hours if you order before 5pm on a weekday is untrue. (i wish people would just tell the truth).
so sorry people but don't hold your breath.
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Click to collapse
I think it depends on whether you called them up as well, or not.
I put my order into the TMobile website on Friday morning (30th) at around 930am.
After reading on this forum about delays and no stock I then called them up Friday afternoon at approx 430pm - I was told that all the initial stock of 1400 (or 1600, I can't remember which) was gone, so I would not be receiving a phone the next day.
The sales agent then went on to tell me they were expecting another delivery of 500 that evening, and they would be sent to customers on Monday, to arrive Tuesday (1st). He then searched for my web-order and manually pushed it through to ensure I would get a phone from this 2nd batch. He then called back to confirm it would be sent out Monday and arrive between 8am-1pm Tues. I assume if I hadn't called then my order would've been dealt with chronologically along with all the other website orders.
I called again just now, querying why I had not had the "winging it's way to you" email, and was told that my order had been completed by their phone team, and they don't send those emails out. And my phone will definitely arrive tomorrow before 1pm
I feel a bit bad that I might have jumped the queue, but hey it's TMobile that decided to do that because I rang up chasing it, not me!
i have just called tmobile and placed an upgrade order with the loyalty team - they have them in stock for next day delivery and got a cracking deal as well!
I ordered mine Friday afternoon. It's just come now but i have to go back to work
Will leave it at home charging lol.
Just spoke to my business manger on Tmobile stock coming in on wednesday and mine is coming on thursday...happy days
I too have just ordered my Desire from T-Mobile!! Also said I should have it by Thursday, if not before...
For those that are interested, this was my second attempt at getting them to agree to matching the deals on mobilephonesdirect, so worth trying again if at first you do not succeed (thanks to whoever it was on these forums for suggesting I do that!).
For info (new customer) - 600min, 500 txt, £30/month 18 month contract, and they waived the £60 handset cost.
I am VERY excited!!!
thebosh said:
I too have just ordered my Desire from T-Mobile!! Also said I should have it by Thursday, if not before...
For those that are interested, this was my second attempt at getting them to agree to matching the deals on mobilephonesdirect, so worth trying again if at first you do not succeed (thanks to whoever it was on these forums for suggesting I do that!).
For info (new customer) - 600min, 500 txt, £30/month 18 month contract, and they waived the £60 handset cost.
I am VERY excited!!!
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Click to collapse
thats a good deal! as an existing customer i got an offer of £22.50 per month on my existing flext 40 tariff and free phone - 18 month contract
I still don't understand how Tmobil is the sole shop to sell the Desire before 7th April in the whole world
Are HTC testing the Desire on a very limited market??
thebosh said:
I too have just ordered my Desire from T-Mobile!! Also said I should have it by Thursday, if not before...
For those that are interested, this was my second attempt at getting them to agree to matching the deals on mobilephonesdirect, so worth trying again if at first you do not succeed (thanks to whoever it was on these forums for suggesting I do that!).
Click to expand...
Click to collapse
you're welcome.
yeah i managed to get them to price match mobilephonesdirect.com, recieved my handset on saturday morning only to find a section of the screen to completly unresponsive to touch. so rang them today, first bloke told me they had stock and then put me through to he returns dept. only to be told that they have stock for upgrades but non for exchange........... now that takes the piss!!! He couldnt tell me when they where recieving the exchange stock. So if your after an upgrade your in luck. Going to amsterdam next tuesday and need google maps to find those coffeeshop's!!!!
hager420 said:
yeah i managed to get them to price match mobilephonesdirect.com, recieved my handset on saturday morning only to find a section of the screen to completly unresponsive to touch. so rang them today, first bloke told me they had stock and then put me through to he returns dept. only to be told that they have stock for upgrades but non for exchange........... now that takes the piss!!! He couldnt tell me when they where recieving the exchange stock. So if your after an upgrade your in luck. Going to amsterdam next tuesday and need google maps to find those coffeeshop's!!!!
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Click to collapse
Just spoke to T-Mobile stock is due in Wednesday this week and will be received next day.
riz157 said:
Just spoke to T-Mobile stock is due in Wednesday this week and will be received next day.
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Click to collapse
What numbers are people ringing to get through to living human beings?
I rang the help line (0845 412 5000) (also rang the sales line but I was neither an existing customer or someone looking to buy a new phone, I already ordered on the net so I hung up) and pressed the correct number for "in the process of ordering" and got told to put in my mobile number, which I don't have since my phone hasn't arrived!
It's my first time ordering from T-Mobile and they don't seem to have a "go straight to a live human being" option on their phone system, is my best bet just to ring sales and push the "new customer" button and then tell them my order is active already and I want some information?
Thanks for any responses
riz157 said:
Just spoke to T-Mobile stock is due in Wednesday this week and will be received next day.
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Click to collapse
Cheers for that mate, hopefully that will include the exchange/returns stock
I just spoke to them on the sales number (i pressed * a couple of times and got put through eventually) and they said that they didn't know whether there would be another shipment on Wednesday although there should be one this week...
hmmm.. why are there never any straight answers.
I had the 'winging its way to you' email on Thursday.. nothing has arrived, so I called them today and was told it went out of stock after they sent the email - now he said they have no stock and that it's expected within 7 days.
No idea why the hell I got the email if it hadn't even left them though!
I'll have to wait and see if anything turns up!
carphone Warehouse
I've been waiting to pick one up instore from t mobile everyone is saying two weeks or they don't know. after searching i saw that is available on payasyou go on orange in carphone warehouse so i might pick one up tomorrow there phones are normally unlocked.
I ordered mine as an upgrade Friday afternoon and got it early Saturday morning.
It seems to me that everyone who has spoken to the actual sales team has had their order fast-tracked. So all of us who ordered online are getting put to the back of the queue. Just need to think of a way to make them want to fast-track you.
hager420 said:
Going to amsterdam next tuesday and need google maps to find those coffeeshop's!!!!
Click to expand...
Click to collapse
You know Layar has a layer for coffeeshops in A'dam? Quite handy.
well all I can say is I feel I was talking to an honest rep who assured me that there are none left and that they honestly do not know a firm date for future deliveries, this was after getting the usual runaround several reps
so if you get yours then great, but as I said I wouldnt hold my breath.
I ordered it online on October 25, and today called ATT and they told me it's on back order. When will it ship? They don't know. Sounds familiar...
All the 3 phones in my plan are out of contract so I am free to choose any carrier. Been with ATT since 2004, a bit too long I guess.
So I am thinking of this: cancel my pre-order, and walk into BestBuy on Nov 9, and whoever has the Note II on the shelf will win the bid and become my next carrier.
Call them back... be extremely polite. If you get a script reader, just hangup and call back.
Eventually, you'll get a non-script person... Explain how this presents a hardship to you. Explain that you actually had to take a day off of work due to unreliable UPS/FedEx deliveries (or people stealing deliveries.. or whatever.) Chat with the customer service rep. Make them feel important.
Perhaps AT&T can give you a credit of $100 to help offset the time you are losing from work due to their error? (I'm not going to tell you how often this has worked for me.. )
Then, watch as your phone is delivered on the 9th anyway.
Oh, and they are all showing as "back-ordered" in their system until the moment they switch to "shipped." That tends to happen when you PRE-order a phone.
Take care
Gary
Thanks for the advice. It looked like I ran into a script reader in the first run. I will give it another try. If it still doesn't work I will tell them Verizon just called and I mean it LOL.
garyd9 said:
Call them back... be extremely polite. If you get a script reader, just hangup and call back.
Eventually, you'll get a non-script person... Explain how this presents a hardship to you. Explain that you actually had to take a day off of work due to unreliable UPS/FedEx deliveries (or people stealing deliveries.. or whatever.) Chat with the customer service rep. Make them feel important.
Perhaps AT&T can give you a credit of $100 to help offset the time you are losing from work due to their error? (I'm not going to tell you how often this has worked for me.. )
Then, watch as your phone is delivered on the 9th anyway.
Oh, and they are all showing as "back-ordered" in their system until the moment they switch to "shipped." That tends to happen when you PRE-order a phone.
Take care
Gary
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Click to collapse
garyd9 said:
Oh, and they are all showing as "back-ordered" in their system until the moment they switch to "shipped." That tends to happen when you PRE-order a phone.
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Click to collapse
On the web pages for my order, it says "Processing", "Pending Shipment", and "Preorder Processing". It doesn't say "back-ordered". But maybe that's the term the customer support staff use.
x2h said:
I ordered it online on October 25, and today called ATT and they told me it's on back order. When will it ship? They don't know. Sounds familiar...
All the 3 phones in my plan are out of contract so I am free to choose any carrier. Been with ATT since 2004, a bit too long I guess.
So I am thinking of this: cancel my pre-order, and walk into BestBuy on Nov 9, and whoever has the Note II on the shelf will win the bid and become my next carrier.
Click to expand...
Click to collapse
I got the same info x2h but, i was also told 5000+ units have already arrived.
To clarify a bit, the order status for my Note 2 on the web page is "Preorder Processing". However when I called AT&T, the person said it's back ordered, meaning I will not get it on the November 9 date as previously announced.
So when will I get it? I asked.
"We will let you know".
Yeah right.
Don't give up hope. Keep following up on your order status via website. ATT customer service reps tend to make up things sometimes. Source - I'm an ex-att cust. service rep.
As horrible as it sounds, your forum members are right in telling you to rep shop (keep calling back to get the rep you want). ATT doesn't like this as it hogs up their queue, but sometimes it needs to be done to get the job done right.
Well heres the update. tried calling them two more times and I can't even get to a real person, after waiting forever. I am canceling it. Guess I will stick to my WM HD2 a little longer.
Try here:
https://www.wireless.att.com/order_status/
From this thread:
http://forum.xda-developers.com/showthread.php?t=1968956
Good luck!
I opted to wait for a store pickup.
x2h said:
Well heres the update. tried calling them two more times and I can't even get to a real person, after waiting forever. I am canceling it. Guess I will stick to my WM HD2 a little longer.
Click to expand...
Click to collapse
Thanks for that my friend. It shows me the same status of "Processing" or "In progress", which means nothing. Good to know others are getting shipping confirmation. I am hoping to bring this phone with me on an International trip on 11/11, now it looks like I am screwed. Thank you AT&T.
Where's that middle finger icon?
wtharp2 said:
Try here:
https://www.wireless.att.com/order_status/
From this thread:
http://forum.xda-developers.com/showthread.php?t=1968956
Good luck!
I opted to wait for a store pickup.
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Click to collapse
Cancelled my preorder online. It's very easy, credit to AT&T LOL.
Better than a middle finger emoticon:
Several people have hit AT&T up for credits. Do some digging and then hit them on their bottom line.
Consider it something to do while you wait.
x2h said:
Thanks for that my friend. It shows me the same status of "Processing" or "In progress", which means nothing. Good to know others are getting shipping confirmation. I am hoping to bring this phone with me on an International trip on 11/11, now it looks like I am screwed. Thank you AT&T.
Where's that middle finger icon?
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Click to collapse
I pre-ordered over the phone on 11/5. Just checked my status and it shows shipped from Fort Worth, TX and will arrive by the 9th.
I ordered through premiere with a company discount if that makes any difference.
My phone is backordered also
Preordered 10/25
They originally stated shipping 11/06
The next person stated they ran out and it was a first come first serve basis. That was a lie. If you look at their own forum
on att's website, you will see people who ordered way after and their phone is shipping.
Now they state they will start shipping 11/09, and that just means they will start shipping more orders which doesn't guarantee mine.
They violated their own policy of "first come, first serve" as stated on their own site when you preorder.
AT&T customer service departments do not have integration at all. Their logistics execution is horrible.
---------- Post added at 10:14 PM ---------- Previous post was at 10:10 PM ----------
F123D said:
I pre-ordered over the phone on 11/5. Just checked my status and it shows shipped from Fort Worth, TX and will arrive by the 9th.
I ordered through premiere with a company discount if that makes any difference.
Click to expand...
Click to collapse
I preordered 10/25 thru premiere with a company discount, and I am told mine is definitely backordered. Isn't that great.
Same for me, company discount, preordered on 10/25, and now it's backordered, so I canceled it.
F123D said:
I pre-ordered over the phone on 11/5. Just checked my status and it shows shipped from Fort Worth, TX and will arrive by the 9th.
I ordered through premiere with a company discount if that makes any difference.
Click to expand...
Click to collapse
x2h said:
Same for me, company discount, preordered on 10/25, and now it's backordered, so I canceled it.
Click to expand...
Click to collapse
Are you planning on purchasing in store on launch day? I would've asked for credit towards my future bills for the inconvenience.
I ordered early Nov and yesterday I was told the same thing about being backordered . I called and chatted about 10 times. The reps are completely clueless (I'm guessing its not their fault they just dont get good info). Well around 10pm my order went from processing to shipped and I will receive phone today (according to fedex tracking - i paid the $15 for overnight). I am happy now, but I was pissed all day yesterday. I need to get a life.
well here's the latest update again. I canceled my preorder online last night. this morning an email comes in that my cancel was "unsuccessful". and then another emails that says my phone has been shipped, with FedEx tracking number. it has just left the Texas wharehouse. Expected delivery Nov 9 by 4:40 pm.
I am going to return it and tell them to put it on backorder.
OK one last update. Took the advice of others and called AT&T one last time. And the result is surprising:
http://forum.xda-developers.com/showpost.php?p=33863020&postcount=43
You mean to tell men you've been with ATT since 2004 and you haven't learned to not call their service and NEVER rely on their answers? Preorderd 10/25 and it got here 11/08 10am.
They are clueless and don't know any more than what their website tells them.
And to those in the thread that seem to think otherwise, November 6 was the *Estimated* ship date. Nowhere was that day written in stone.
Sent from my SAMSUNG-SGH-I317 using xda premium
Went to the UPS Store to pick up my phone, shipped a day late but showed up quick.
Got home, opened the box, pulled out the bubble wrap, took out the Daydream View I ordered, and looked at an otherwise empty box.
Not even enough room for the phone in the box. Only one box shipped to me, only one shipment, just no phone. Now waiting for Google to call me back again with a solution from their refund team and find out how long I get to wait...
*sniff*
WOW! That bites. Mine should be here Thursday or Friday.
There'd better be a brand spankin new 2 XL in that package!
Sorry to hear that man!
My wife ordered hers the same night.
Supposed to ship yesterday, still hasn't shipped.
Sounds bad... Looks like the second shipment batch has gone fast as well..
Better than mine,,,On Trac delivered my phone,,,just to the wrong address, so I had to go search my neighborhood until I found a house numbered like mine just missing a digit and there it was LOL. Of course, this was after three hours on the phone with On Trac and them swearing to me that the geo tracker for my package when it was left was at my address. Well if you look at where it was left and my house thats like half a mile away LOL,,,wow!
And the plot thickens.
They called me back and cannot just ship me another one. They want to refund the Google financing and have me order another one which puts me at the back of the line. Said that they physically cannot just send me another one unless they send me the identical package with another Daydream View. I offered to send back the Daydream view I got and they said that that was perfectly fine but they cannot provide a shipping label for it. What kind of bat**** crazy stuff is this?
I am now going to be escalated so they said that the escalated people can't do anything more. Guess we'll see if I get a new phone this year or not.
Not your lucky day... bummer dealing with Google confusion!
got mine tues @ 2:23 pm cst......
been tring for 4 hours but the Damn bootloader isnt unlocking. you cant imagine how much a electronic device can piss you off unless youve been around the block yourself
Can somebody that got theirs do me a favor? Measure the outside measurements of the pixel 2 XL box that it came in? The actual box with the phone not the box that the phone box shipped in. If that makes any sense.
And now it gets even better. Nobody calls me back today so I can make a phone call on my way into work after getting rerouted three times to their escalation team I come to find out that I'm screwed.
First off they said that everything they see shows that the phone was in the box. In order for me to get satisfaction I get to know do the following.
Send an email back to them confirming that I am the official buyer of both items and that I did not receive the phone, only the Daydream View.
I also now get to go home tonight and take pictures of the box, fish the packing materials out of the trash and take pictures of that, take pictures of the Daydream View and packing materials in the Box, and pictures of all the outside labels.
After sending that in there's going to be a brief investigation into the phone and if it's found to actually be missing they will refund the Google financing charge. They will also refund my overnight shipping.
I then get to reorder my item and get right at the back of the line again.
The great part is the refund can take up to 14 business days they said.
On an even brighter note, my wife ordered hers a little later in the day then I ordered mine and it was supposed to ship two days ago. No shipping, no delay notification, and they still have not replied to her attempt at contact from yesterday. I love Google but what the hell's going on?
My wife is the best. She just ordered me a replacement while we wait for the rest to get finished with.
*slams had into table*
Replacement IMEI/Serial Number: ******
RMA Number: RMA*******
Dear Jeremy Zimmerman,
Sorry to hear about your lost or stolen Google Daydream View (Charcoal). We went ahead and sent you a replacement Google Daydream View Charcoal, It was shipped on October 26, 2017 via FX2.Your tracking number is: ******. It may take up to 24 hours from the time your package was shipped to track your order on the FX2 website.
If you still need help, please call Customer Support
Click to expand...
Click to collapse
RED ZMAN said:
My wife ordered hers the same night.
Supposed to ship yesterday, still hasn't shipped.
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Click to collapse
Mine was supposed to ship yesterday, for arrival today or tomorrow. Still doesn't show shipped.
Although, I'm not overly anxious or worried.
When I get it, I'll love it and keep it, or hate it and return it. The end
Mine did not show shipped until about 6 hours before delivery.
The requested images are standard for shipping claims. They need pictures of everything to verify what it looks like. If I was missing something in the shipment, I would have kept everything together until it was resolved just based on past experiences.
Sent from my Pixel XL using Tapatalk
Az Biker said:
Mine was supposed to ship yesterday, for arrival today or tomorrow. Still doesn't show shipped.
Although, I'm not overly anxious or worried.
When I get it, I'll love it and keep it, or hate it and return it. The end
Click to expand...
Click to collapse
I'm not overly anxious either because I have my Nexus 6p and it's pretty much brand new after getting the battery replaced a few months ago. I'm just a little wound up because that's a lot of money to have sitting out there waiting for these guys to agree that it was missing from the box.
Besides, I'm looking at this kitchen table packed with accessories all waiting for something to put them on. Lol
imnuts said:
The requested images are standard for shipping claims. They need pictures of everything to verify what it looks like. If I was missing something in the shipment, I would have kept everything together until it was resolved just based on past experiences.
Click to expand...
Click to collapse
Oh for sure, and I always do that. Anything I order I keep the box in the packing slips and such with it until I'm satisfied before breaking them down. My wife threw away the bubble wrap that was in there but it's on top of the garbage so it's not a big deal to get back out.
I'm only pissed about that because they should have asked for them last night or called me this morning as promised. Now there's another 12-hour delay for me to get the pictures and get them to them.
And now one of my best friends that followed me on the Nexus 6p train bought hers the same day.
Hers got delivered yesterday and the box is missing.
In one place FedEx says it was delivered at 1 and another place that says 3. It is saying it was delivered to the front door of her apartment building instead of the front door of her apartment.
Management for her apartment building said that FedEx did not come by that day.
Albuquerque metro area for me, Denver area for her...
SOUTHWEST PIXEL 2 XL CONSPIRACY!
Anyone else have their device come up missing or stolen?
My 2XL shipped Monday, but according to FedEx it's been on a truck out for delivery since Tuesday. Contacted both FedEx and Google and basically have no idea when I will see my phone.
RED ZMAN said:
And now one of my best friends that followed me on the Nexus 6p train bought hers the same day.
Hers got delivered yesterday and the box is missing.
In one place FedEx says it was delivered at 1 and another place that says 3. It is saying it was delivered to the front door of her apartment building instead of the front door of her apartment.
Management for her apartment building said that FedEx did not come by that day.
Albuquerque metro area for me, Denver area for her...
SOUTHWEST PIXEL 2 XL CONSPIRACY!
Anyone else have their device come up missing or stolen?
Click to expand...
Click to collapse
Wonder if it's a system wide theft issue. I ordered myself a Pixel 2 XL and my wife a Pixel 2 on Saturday, Nov. 11. Both were marked as shipped the following Monday. Hers arrived Wednesday, but mine never made it past the "Label Created" status with FedEx. Google's Order Status said it was delivered, but the FedEx tracking said otherwise.
The best part is, my credit card was charged when the shipping label was created, but the device never shipped. This clearly goes against Google's policy about not charging the customer until the order actually ships.
Had NUMEROUS (6+) chats and emails with Google Support, each time them telling me a different story. From "take my word, you'll receive it today" to "ignore the tracking, we're expediting all XL orders and you'll receive it tomorrow" to "the tracking number is still valid, give it a couple days" to "the XLs are in high demand and your order is now delayed" and then "It's something with FedEx's system - you should contact them".
I then demanded a factual update otherwise I would dispute the charge on my credit card, since it already was charged. The latest story is "It seems that the device is lost in between the order shipment process. Don't worry, I have requested that your replacement device be sent out right away. " Yeah, uhm "LOST". Aka stolen.
That last update was as of Tuesday morning (11/21) and a new device has not shipped yet. Bummer because with Thanksgiving, I"m sure that will cause additional delays. Plus, who knows what promos Google is doing for Black Friday.
TL;DR Google Support doesn't know WTF is going on and I'm still waiting for my Pixel 2 XL 1+ week after ordering it and them saying it was delivered.
P.S. The order was coming from their Monrovia, CA center. Doubt it's the same for New Mexico, but it's possible.
Update on my situation. Finally got a new update from Google: "Sorry to hear about your lost or stolen Pixel 2 XL (128 GB, Just Black). We went ahead and sent you a replacement device, It was shipped on November 22, 2017 via FX2."
I guess FX2 is FedEx 2 Day. Today is only Wednesday, but unfortunately due to the holidays and weekend it won't arrive until Monday night. They processed this as an RMA, but have assured it's a new unit being sent, not a refurbished one.
Fingers crossed everything goes smooth from this point forward!
I ordered my white Pixel 2 XL on Nov 14th and recently Google started the holiday promotion when you buy a Pixel 2 you can get a Home Mini and $100 store credit for free. I saw on a couple sites where people that had ordered their phone before the promo were able to call and get the promo deal applied to their order. I emailed Google to ask if I could get the promo and after 3 or 4 days they never answered, so I was going to call them today and ask. Just before I called I got an email saying my phone has shipped. I called anyway and asked if I could get it. They said they could not apply it to my order since it was done before the promo, but they said I could refuse the delivery and then reorder the phone and get the promo. I asked if there was a way to go online and cancel my order now so I could get the process going sooner, and they said no. Well looking at my order, there's a Return Item option and I'm wondering what and how that's intended to work. So if I wait for my phone to get here, say in 3 days, then refuse the delivery and wait another 3 days for the phone to get back to Google, I'm looking at another week before I can order the new phone. Then on top of that, add in the week or so for the new phone to get here. I'm trying to figure out if there's a way to cut down on some of the wait by cancelling the order via the Return Item method. What exactly is Return Item for? Is that for after you actually have the phone in hand? Would using the Return Item cancel the order, allowing me to order the new phone now? I used Google Finance option and there's not enough there to cover two phones while one is in transit back as a return, and I'm guessing I need to wait for the phone to get back to them before they zero out the financing on the original order.
http://www.androidpolice.com/2017/12/01/deal-alert-get-300-off-pixel-2-2-xl-verizon/
refuse the shipment you'll get your refund sooner
Nvm
You have to be able to be there for the delivery....because the deliverer will likely just leave it at the address and leave. Which will be likely an accepted delivery.
Not sure if all phones get shipped by the same delivery company, but mine says OnTrac when I check the tracking. On the tracking page there's a "Contact Us Form" link in the paragraph above the tracking info. Clicking that link, the form has a "Reject an upcoming delivery" option. I filled that out, so hopefully it gives them a heads up and ensures the delivery rejection in case I'm not home. After filling out the form, the confirmation email says someone will look over the request and get back with me. Haven't heard back yet, but hope it works in rejecting the delivery.
Just an FYI I was in a similar situation. Received my phone on Cyber Monday. Called Google and they said is have to order a new one to get the promo, so did. New one arrives tomorrow. Sent the old one back the day it arrived and Google is saying it can take up to 14 days to process the return.
Only thing I can suggest is being able to float the price of both phones until the return is processed.
Has anyone's order status changed from ordered?
Still the same, and cancel button is available.
Also ordered pixel case for $40, it's status already changed: no cancel button.
They have already shipped the ? Charging adapter I ordered
My trade in kit has shipped. That's it though. Don't expect to see anything regarding your phone until next week. Your card may show a pre-auth this week, but the actual charge won't appear until right before it ships. We are WAY too early to be asking this question lol. It's been one day guys.
I am spamming the F5 button.
How to make myself stop F5 on order status? Brain understands that if it says "ships by 17" it will ship 17. But hands are pressing F5...
My trade in kit has already shipped but the phone still hasn't. Saying delivered by October 22-23.
I was hoping that by the weekend the status would have at least changed from ordered to processing. I know, I know, first world problems.
A couple of us over in the "waiting" thread have noticed that "edit shipping address" has been removed from our order detail pages.
I don't know what -- if anything -- that means. Just an FYI.
jbaysingar said:
A couple of us over in the "waiting" thread have noticed that "edit shipping address" has been removed from our order detail pages.
I don't know what -- if anything -- that means. Just an FYI.
Click to expand...
Click to collapse
Damn. I didn't notice that. They changed the wording from " You can cancel your order or change your shipping address until your order goes to our warehouse for packing" to "You can cancel your order until your order goes to our warehouse for packing"
Same here. Cancel has now disappeared for me as well. Top of the page now says, "We'll email you when your shipment is on its way."
jbaysingar said:
Same here. Cancel has now disappeared for me as well. Top of the page now says, "We'll email you when your shipment is on its way."
Click to expand...
Click to collapse
Same here
Last year the cancel option disappeared just before shipping. Not that that means anything...
jblack41510 said:
Same here
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+1
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I still have the cancel option on my order.
They are going to time it so we get them very close to the 18th. So they will ship Tuesday is my bet.
Nothing changed for me on store, however fedex has shipping labels already created for the phone, and a sep. one for stand.
EDIT: I take that back, I have no cancel options anywhere, any longer. Charge is still pending on credit.
cancel button is gone on my order also. Delivery date of 10/19-22. One thing that might be interesting is Unboxing Thereaphy on Youtube in one of his videos said he will tell us his review on the 15th when people will star receiving phones and I think that's when the embargo ends. But I thought him saying that's when people will start receiving phones was very interesting.
They keep cancel my order all the time for no reason. I live outside the US but I am using billing as the country I am from but using delivery to a close friend of mine who lives in US. Still they keep cancel me. I don't know what to do?!
Cancellation has been removed on mine as well
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