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So last week on Monday morning i cracked my HTC Sensation screen while
getting out from my car as it was on my lap and i completely forgot about it.
I have done this before and not a single scratch, but this time i guess it just
fell at the wrong spot. What ever all good, that's why i have insurance right?
So i go and file a claim with Asurion for them to just tell me that there is no
available Sensation phones and that they can just replace it with the SG2.
Sure why not i said, might as well get a new different phone to play around
with. So they shipped it out on Monday telling me that by Tuesday it should
be there... Nope came on Wednesday.(Most likely Fedex problem...). So like
a little child i'm all excited and start ripping apart the box to get my phone .
I open it up and start looking at all the peaces and realize right off the bat
that their is no freaking battery. How the hell am i supposed to turn this thing
on with no battery. Even tried to just put in the usb charger but it just vibrates.
(probably meaning that there is no freaking battery). So i'm completely pissed
of at this point and am about to start raging. I call up Asurion customer service
to tell them what happened. (One thing is, Asurion got some really nice
customer service people right in america i mean it was just like talking to
a friend and they where really nice and just flat out nice lol. All 6 people that i
called!. VERY GOOD CUSTOMER SERVICE!!!) So they tell me that i can go into
my local store and just buy a battery and they will refund me $39.99. So i hang
up and goto the store to find out they are selling that battery for 49.99. So i
call Asurion back again to tell them this and they said they will ONLY be able to
refund me $39.99 and what ever else is upto me. I tell them forget it and ship
me a new battery. The lady tells me that they don't ship battery's by fedex
but by regular mail, and that i wont get my battery until 5-7 days... So i was
kind of pissed and ended up speaking to a super visor and apparently his super
visor and nothing can be done about this. What ever i said just freaking send
it and get this over with. SO figure it like this. They say 5-7 business days for
the package to arrive by regular mail. Regular mail has a 6 day business work
week Monday-Saturday. Today is now Thursday so that would mean that this
was the last day that it should have came on. To my surprise i get home a few
hours ago and there is no freaking battery in the mailbox.... GRRRRR
Back to calling Asurion. Again i tell them the problem and again they tell me that
they will send me another battery by regular mail. Now i wasn't having any of
this. I have 14 days to return my old phone. Now i am on day 8 of this 14 day
return policy. What the hell am i going to do? They told me they can contact
t-mobile and tell them the problem and not to expect the package for 30 days.
I told them NO because i cant even use the damn phone so it doesn't matter.
( I was ling cause i'm using it right now lol). I started screaming at this poor
lady and then just asked for a super visor again. After about 20minutes of being
on hold 4 times, she comes back on the line and says that they have come to
a solution.
The solution:
They are going to send me a package with a new phone WITH BATTERY and
send it via fedex so i can get it tomorrow. They have a very strict policy
on shipping anything other then phones via fedex express.
I just now have to send back 2 phones...
This is what i have been going thru for the past 8 days..
I hope it comes in tomorrow with a battery and i also hope that the battery that
they sent in via regular mail also come sin so that i can now have a spare battery.
So that is my Asurion ordeal for the past week and a half.
Fun times ehh.
Wow! Hope it all comes together for ya from here on out
Yea, thanks a lot. I really hope it comes in tomorrow with everything functioning and intact.
they are sapose to send a new phone in sealed box when replacing your phone with a different phone. Thats weird they would do that either somebody messed up or they have some bull$**T new policies. I don't know seems like T-mobile and what not was real cool when they were about to merge but now they got real greedy.
tdizzle404 said:
they are sapose to send a new phone in sealed box when replacing your phone with a different phone. Thats weird they would do that either somebody messed up or they have some bull$**T new policies. I don't know seems like T-mobile and what not was real cool when they were about to merge but now they got real greedy.
Click to expand...
Click to collapse
T-mobile except for the $5.99 or $7.99 insurance added on your plan has nothing else to do with asurion.
Sent from my SGH-T989 using xda premium
Killbynature said:
T-mobile except for the $5.99 or $7.99 insurance added on your plan has nothing else to do with asurion.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Yep, same thing Asurion and T-mobile told me. They are both different company's that don't have to much to do with each other other then insurance. When i send back the phone's they get sent to T-mobile and not Asurion. At least that's what Asurion told me. Also i didn't get it in a sealed box. It was sent in some cheap ass regular white box.. Meh
If u need a battery real fast you can go to your local Verizon store now and get the Samsung 2100mah Galaxy Nexus Extended battery for 24.99 (currently 50% off 49.99). I just bought mine yesterday and it fits perfectly. Our stock battery is 1850mah. Call before you go because some stores are sold out.
grenademasta said:
If u need a battery real fast you can go to your local Verizon store now and get the Samsung 2100mah Galaxy Nexus Extended battery for 24.99 (currently 50% off 49.99). I just bought mine yesterday and it fits perfectly. Our stock battery is 1850mah. Call before you go because some stores are sold out.
Click to expand...
Click to collapse
Thanks for the tip. I love my Sensation but the battery life is just HORRIBLE. I mean it was so bad that only making a few phone calls and checking xda for 30minutes tops during work, i'd be at like 15-10% by 5pm after a full work day. Hope the sg2 handles battery life much better.
They send me vibrant with no memory card in it ; result there was no avatar movie. Which pissed me alot.
Sent from my SGH-T989 using XDA App
You'll find the Sensation forums a damn Godsend compared to the Galaxy S2. Unbelievable support and really nice people there. But phone is better than Sensation that's for sure. You'll love it. Good luck
Sent from my SGH-T989 using XDA App
bikrame said:
They send me vibrant with no memory card in it ; result there was no avatar movie. Which pissed me alot.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Eh, memory cards are separate. I am not surprised they didn't send one.
bikrame said:
They send me vibrant with no memory card in it ; result there was no avatar movie. Which pissed me alot.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
It pissed you off that they didn't send you a crappy 2GB SD card with a ho-hum movie on it?
nexicon said:
You'll find the Sensation forums a damn Godsend compared to the Galaxy S2. Unbelievable support and really nice people there. But phone is better than Sensation that's for sure. You'll love it. Good luck
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Sadly, After having had my GSII past the 14 day return window, I'm kinda wanting my Sensation back. The T989's only advantage is the 16GB onboard memory and 256MB more RAM.
Factor in that Sensation has several ICS ROMs and we have none and there are non on the horizon, I'd rather go with the Sensation, even though I had a ton of issues with my 4 that i went through. The T989 just doesn't impress me enough to justify the cost over upgrading from the Sensation. The only thing keeping me from selling the GSII and getting another Sensation is the crap luck i had with them.
You could of just got the galaxy nexus extended battery for 25.99+tax from the Verizon store.
Sent from my SGH-T989 using xda premium
I have always owned and loved android devices since the g1. I always got carrier branded devices and switch every so often. I thought it would make sense to grab a gsm nexus so I started researching, and boy did I research. I thought that the price of a gnex from google is not bad and i had enought money to get one, but for whatever reason i figured i'd check ebay, but they sell for the same or more used. so I checked craigslist- on payday i saw what looked like a great deal... new gnex with extra battery 300, so i contacted the dude and met up about 40 minutes drive. the phone was in new condition there was the extra battery and vanilla ics, tried it made a call so i took it. while driving away i started playing with it.. i went to the camera app, got a message stating to insert sd card, i was like wth a gnex with an sd card. then i got a call the there was a flashing led at the bottom. i got home and examined it well, turns out its a fake ( my fingernail can operate the capacitve sereen) it looks so damn real... now im screwed out of 300 bux. I was so upset i went to google and got a new one, so I should have it soon... learnt my lesson well.- i really didnt think that fake phones existed and damn they did a great job... i think ill just give it to my son- he will by happy to have it
Pics or it didn't happen LOL. Can we see it? Wanna see how good of a "job" they did.
Sent From My Toro+ via Tapatalk
^^ this. and you never bothered playing around with one in a Verizon store or Sprint store before you did this? dude...live and learn i guess.
nevr thought to play around with one, i was just going off youtube, but seriously its a DAMN good job will add SLR pics tomorro
You didn't notice the feel of a resistive screen? It is distinctly different from a
Capacitive screen. Also always check the about phone, storage, EVERYTHING. I hope you learned your lesson, sucks for you :3
PS fingernails can't operate capacitive screens
Sent from my Galaxy Nexus using Tapatalk 2
I would love to see this too. I mean, it sucks, but it's also a fantastic lesson to everyone out there. Don't buy things used carelessly. Ever.
I want to see this as well, I tend to avoid Craig's list nowadays. After I nearly got into a fist fight with a man after deciding not to purchase his phone which he would not let me hold nor turn on...
Sent from my Galaxy Nexus using xda premium
msavic6 said:
I want to see this as well, I tend to avoid Craig's list nowadays. After I nearly got into a fist fight with a man after deciding not to purchase his phone which he would not let me hold nor turn on...
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
HAHAHAHA
Sent From My Toro+ via Tapatalk
I gotta see this fake. Sorry for your luck
Sent from my Sensation using xda app-developers app
I knew someone who bought a phone shop display fake phone as the seller told him it wouldn't turn on as the battery was flat. DOH!
Sent from my Galaxy Nexus using xda app-developers app
subscribing. wanna see how good the imitations are now.
i just tried looking them up to find one i cant seem to find a fake one anywhere, but i did find some really good fake phones however and by good i mean they look really close to the original.
I did a search I think this is a fake http://www.aliexpress.com/product-f...citive-screen-WIFI-5-0MP-GPS-wholesalers.html
nexusguy74 said:
I did a search I think this is a fake http://www.aliexpress.com/product-f...citive-screen-WIFI-5-0MP-GPS-wholesalers.html
Click to expand...
Click to collapse
Yeah that's a fake. The site even looks like amazon, with the way it's laid out and even some of the graphics.
This is why I like buying things eBay over CraigsList. eBay has gone to great lengths to protect buyers. With that being said it is such a pain any more to sell things on eBay (major hassle listing/shipping items, excessive fees, picky buyers) which is why I usually won't sell things on eBay any more.
In your case though you got a fake phone, which may have been hard to tell when you bought it but hypothetically if it were a Verizon phone for example it could have been completely real but may have been stolen and had a bad ESN. Even then though I believe you can check with the carrier to see if the ESN is clean. I guess what it boils down to is you just have to be very cautious whenever buying something from an 'un-trusted' source.
On a side note, I just received my Verizon Nexus that I bought on eBay for $240. This thing was listed at 'Used' but it is seriously in like new condition, not a scratch or scuff on it (and it came with a nice case). I am absolutely loving the phone so far. Only thing I don't like is that I didn't upgrade to it sooner.
spencer88 said:
Yeah that's a fake. The site even looks like amazon, with the way it's laid out and even some of the graphics.
Click to expand...
Click to collapse
There is a video on YouTube with the creators of this knockoff... pretty interesting
Sent from my Galaxy Nexus using xda app-developers app
msavic6 said:
I want to see this as well, I tend to avoid Craig's list nowadays. After I nearly got into a fist fight with a man after deciding not to purchase his phone which he would not let me hold nor turn on...
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
:laugh: Kick his ass Seabass!
I'm staying away from eBay and craigslist from now on, just for certain things I guess- i got a sweet shih tzu puppy for 300 bux on CL so I guess in the end it all evens out. I'll just get a simple mobile sim and give it to my kid, so its not a total loss, he will be happy with it. I'm just amazed of what a good job they did with it. and the fingernail test is how I narrowed it down - compared it to my girl's SG2. Im getting withdrawals waiting for the real phone to ship from google.
sna66 said:
I'm staying away from eBay and craigslist from now on, just for certain things I guess- i got a sweet shih tzu puppy for 300 bux on CL so I guess in the end it all evens out. I'll just get a simple mobile sim and give it to my kid, so its not a total loss, he will be happy with it. I'm just amazed of what a good job they did with it. and the fingernail test is how I narrowed it down - compared it to my girl's SG2. Im getting withdrawals waiting for the real phone to ship from google.
Click to expand...
Click to collapse
Pictures! Please!? I'm dying to see the fake. :silly: :cyclops:
I wouldn't say he was careless. How many people have reported purchasing a FAKE Galaxy Nexus. I personally didn't even know they existed. I'm sure this could happen more than we like to think. Know we know to be even more careful.
Sent from my EVO using xda premium
Usually not, but damn. Last week my original GNex had it's radio's take a dump. After 11 solid months, I rebooted one night and had data, but voice never came back. So I put everything back stock and walked into Verizon and paid $15 to have a replacement overnighted to me.
Now, a week later, I've come to the conclusion that my replacement is fubared. I've never seen a device experience sleep of death + turning into an oven so quickly and consistently before. It's good for 30, maybe 60 minutes tops before it craps out. This is awesome when your phone is your alarm clock.
So here I go again, getting ready to waltz back into the Verizon store and do the same song and dance again. Pay $15, get a phone on Tuesday, probably have something massively wrong, rinse and repeat. Hey, devices take a crap from time to time, and luckily mine did while still under warranty, but I'm taking picks on how many replacement units I have to go through before one finally sticks.
My guess is the 3rd replacement is a charm. Who wants the over?
Those of you who have gone through the replacement fiasco with Samsung, how many tries did it take you to get a good one?
Why do you pay when you have still warranty?
Sent from my Galaxy Nexus using xda premium
mariosraptor said:
Why do you pay when you have still warranty?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Shipping to have it overnighted. It's also awesome that my local store doesn't toss out loaner phones while you wait (It'd make it easy to avoid that whole shipping thing). Maybe I'll call Verizon Tech Support just to bug them about.
no issues at all with mine...
I love Samsung personally
OOOh, free overnight shipping. Thanks Big Red!
Hopefully the next one is a charm because honestly, I don't know what I'd do without a Nexus device on Verizon's network. The alternatives make me cringe.
why is there no option for none
Read the last line of the OP.
I'm just curious to know if getting bum replacements is a "normal" thing because for a phone that went through a "100 point inspection", well, they dropped the ball on this one.
KWKSLVR said:
Read the last line of the OP.
I'm just curious to know if getting bum replacements is a "normal" thing because for a phone that went through a "100 point inspection", well, they dropped the ball on this one.
Click to expand...
Click to collapse
Getting my third in the mail tomorrow Last one had ridiculous sensitivity issues, we'll see what the next one brings.
And why don't you just call em up instead of going in to the store? I keep my phone and they send me a refurb in the mail. The first phone was USPS, but after that one was crap they began overnighting it via FedEx.
Sent from my Galaxy Nexus using Tapatalk 2
I went through 4 before I got my refurb, then I promptly sold it for a GSM model. That's one thing that I have to hand it to Verizon for, they were really good once I got the 1st defective one. I had 4 at one time, most overnighted at no cost and no fees or holds.
They did try everything they could to not send me one though... Unlike Google who were more then happy to send me multiple N7's.
Sent from my Nexus 7 using Tapatalk HD
I had to replace one because of dirt under the screen even though its new and heat issues, the replacement was perfect and never get hot under normal use. I also bought one recently and it has heat issue and poor screen as well, but I'll live with it for the price. Its sort of a luck thing with this device, especially a lottery with AMOLED screen. I was going to get the N4 but it seem to also have lots of little issues on its own, such as getting too hot, I really hate phones getting overheat.I'm still waiting on confirmation on the USB OTG too.
After reading this it makes me think I need to bug Asurion tomorrow, I had to get an insurance replacement so I have to go through them for warranty now, they are definitely more strict on some things but like 3 minutes of complaining about signal got me a new one once already. The current one gets EXTREMELY hot under even normal use, so hot that it is uncomfortable to hold and definitely would be uncomfortable up against your face.
thesoldier said:
Getting my third in the mail tomorrow Last one had ridiculous sensitivity issues, we'll see what the next one brings.
And why don't you just call em up instead of going in to the store? I keep my phone and they send me a refurb in the mail. The first phone was USPS, but after that one was crap they began overnighting it via FedEx.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
The first time I went in, I was hoping that they'd have one in the back they could swap out for me, or a loaner phone (fat chance, I know). My job pretty much requires a working cell phone. I'm kind of surprised that Verizon was so willing to send a replacement out in just a few minutes. Granted, I don't know what alternative they'd have. There's no real way to troubleshoot SOD issues. My main concern is just not having to go through a massive fiasco running through multiple devices, especially with an 8 day vacation coming up.
bose301s said:
After reading this it makes me think I need to bug Asurion tomorrow, I had to get an insurance replacement so I have to go through them for warranty now, they are definitely more strict on some things but like 3 minutes of complaining about signal got me a new one once already. The current one gets EXTREMELY hot under even normal use, so hot that it is uncomfortable to hold and definitely would be uncomfortable up against your face.
Click to expand...
Click to collapse
Well, if it's still under warranty, I'd jump on it.
Let's see... My first nexus has a seriously bad screen. I shipped it out the same day I got it. Got my replacement (#2) and the screen was worse than the first one. So I sent that bad and got another one (#3). This one had the same issue as OP. Radios wouldn't work....no voice or data and the phone got really hot. Enough to where I couldn't hold it to my face. So I sent that one in and they sent me a Samsung Stratosphere (#4 replacement). Sent that in and got the nexus I currently have making 5 replacements (4 with nexuses). I also went through Verizon...
Good luck
I had to replace one about ~8 months ago for screen ghosting. I was really satisfied with the replacement until now because the ghosting is back on the replacement. I'm contemplating switching to T-Mobile though, so I dunno if I'm going to attempt to replace this one.
Sent from my Galaxy Nexus using xda app-developers app
RoyJ said:
Let's see... My first nexus has a seriously bad screen. I shipped it out the same day I got it. Got my replacement (#2) and the screen was worse than the first one. So I sent that bad and got another one (#3). This one had the same issue as OP. Radios wouldn't work....no voice or data and the phone got really hot. Enough to where I couldn't hold it to my face. So I sent that one in and they sent me a Samsung Stratosphere (#4 replacement). Sent that in and got the nexus I currently have making 5 replacements (4 with nexuses). I also went through Verizon...
Good luck
Click to expand...
Click to collapse
Well that sucks. My screens have been great. Well, that, or I'm not picky. The second replacement seems rock solid so far. Good data speeds, strong signal, solid screen, solid GPS and no SOD/Overheating. Maybe I've lucked out...but I'm not uncrossing my fingers.
I've been through 5+ Nexi already. Tec Asurion is totally worth the $6.99 per month! Free overnight shipping FTW.
Well, so much for Replacement #2. I highly doubt it's the sim card.
Sent from my Galaxy Nexus using xda app-developers app
KWKSLVR said:
Well, so much for Replacement #2. I highly doubt it's the sim card.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Lol why? Seems to me that 2 separate pieces of one HW with a common issue (signal) and only one other thing in common (SIM card) makes the one other thing the most likely suspect...
Sent from my Nexus 7 using Tapatalk 2
Because I'm not that lucky.
KWKSLVR said:
Because I'm not that lucky.
Click to expand...
Click to collapse
Thinking you're missing the forest for the trees.
Sent from my Nexus 7 using Tapatalk 2
Hello all!
I read somewhere on the internet (not sure if it was XDA or not) that someone was able to get
their VZW Galaxy Nexus replaced or swapped with a totally different phone.
I've had my Gnex for well over a year so I can't get a Certified Pre-Owned replacement at no cost anymore.
(FYI, I've had it replaced twice due to radio issues)
My current Nexus also has the notorious radio issue (consistently bad signal, signal drop, complete service loss etc..)
and I would like to get it replaced with a different phone. I read somewhere that Verizon would compensate you with a different
phone if you had insurance. Which I do..
So my question is, what phones would they offer as a viable replacement? (hopefully one with better radios and possibly more up to date )
Thanks!
U would need to call the insurance place and ask them.
Sent From My Miui Powered Galaxy Nexus
Esteway.619 said:
U would need to call the insurance place and ask them.
Sent From My Miui Powered Galaxy Nexus
Click to expand...
Click to collapse
Indeed. I'll shall do this tomorrow.
By the way, nice work on the MIUI port. Pretty smooth stuff :good:
iOSfails said:
Indeed. I'll shall do this tomorrow.
By the way, nice work on the MIUI port. Pretty smooth stuff :good:
Click to expand...
Click to collapse
Once you do find out, could you please post your result here as well? I'm basically in the same boat as you and have been a little curious about that.
raddacle said:
Once you do find out, could you please post your result here as well? I'm basically in the same boat as you and have been a little curious about that.
Click to expand...
Click to collapse
Will do! I haven't been able to do it. I have free time tomorrow so hopefully I'll get some answers.
It's going to depend on what's in stock at the warehoues. If they have the GN in stock, you are getting a GN. You may be able to get something "similar" if you have had a few GNs replaced, and they have all had issues that are not your fault. But you will need to plead your case. Or you may get something else if there is no stock of the GN in the Asurion warehouses.
tokuzumi said:
It's going to depend on what's in stock at the warehoues. If they have the GN in stock, you are getting a GN. You may be able to get something "similar" if you have had a few GNs replaced, and they have all had issues that are not your fault. But you will need to plead your case. Or you may get something else if there is no stock of the GN in the Asurion warehouses.
Click to expand...
Click to collapse
Yeah I talked to a rep today at a store and he told me to file a claim at phoneclaim.com. he told me it wasn't Asurion though. But it clearly is. Also, I don't really trust Asurion. I've heard bad news about them. I plan on calling Customer Care tonight after work to get a little more info. The rep seemed kind of ill-knowledged about replacements and such.
Sent from my Galaxy Nexus using Tapatalk 2
This is my thread from a month or so ago http://forum.xda-developers.com/showthread.php?t=2317537
Sent from my SCH-I535 using Tapatalk 2
cornelious1212 said:
This is my thread from a month or so ago http://forum.xda-developers.com/showthread.php?t=2317537
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Haha that's the thread I got the idea from! It is weird that they'd deprive you of a battery and battery door. I feel like Verizon makes plenty of money. Enough to provide sufficient replacement services. Anyway, I talked to a rep earlier today (actually a tech support rep) and he did a trouble ticket and had "network specialists" check the towers around me. Then they call back and ask me if the problem persists -_- what a drag! The tech rep was really nice. I just think they're afraid to pull some strings for us some (most) of the times..
Sent from my Galaxy Nexus using Tapatalk 2
iOSfails said:
Haha that's the thread I got the idea from! It is weird that they'd deprive you of a battery and battery door. I feel like Verizon makes plenty of money. Enough to provide sufficient replacement services. Anyway, I talked to a rep earlier today (actually a tech support rep) and he did a trouble ticket and had "network specialists" check the towers around me. Then they call back and ask me if the problem persists -_- what a drag! The tech rep was really nice. I just think they're afraid to pull some strings for us some (most) of the times..
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
It's not that they are depriving him of a battery and a door. It's that all insurance replacements are the phone only. When you send the "damaged" phone back, you take out any sd cards, batteries, etc, and just send them the shell. Although I'm pretty sure the Galaxy Nexus I was sent in error when I sent a Droid DNA back did indeed have the battery door, although I never took it out of the sleeve it's shipped in, since I knew I wasn't going to use it.
That's the one good thing about having a non-removable battery...you get the complete phone (in the case of the Droid DNA I had for a bit)
iOSfails said:
Haha that's the thread I got the idea from! It is weird that they'd deprive you of a battery and battery door. I feel like Verizon makes plenty of money. Enough to provide sufficient replacement services. Anyway, I talked to a rep earlier today (actually a tech support rep) and he did a trouble ticket and had "network specialists" check the towers around me. Then they call back and ask me if the problem persists -_- what a drag! The tech rep was really nice. I just think they're afraid to pull some strings for us some (most) of the times..
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Is this you're first device? I was on my third for radio issues. I just told them I would keep getting replacements all they wanted, one after another until I got a working one. I had to call back once to get a rep who would give me an S3. I have to say the S3 I noticeably snappier, especially noticeable when installing apps. I immediately put CM on the S3 and am a happy camper.
Sent from my SCH-I535 using Tapatalk 2
cornelious1212 said:
Is this you're first device? I was on my third for radio issues. I just told them I would keep getting replacements all they wanted, one after another until I got a working one. I had to call back once to get a rep who would give me an S3. I have to say the S3 I noticeably snappier, especially noticeable when installing apps. I immediately put CM on the S3 and am a happy camper.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
It is my third device. All of them have had radio issues. I haven't heard from Verizon in 2 days so when Monday rolls around I'll give them a call back and hopefully get something going.
My friend has an S3 on T-Mobile and he has it rooted and its so snappy and smooth. I want.
Sent from my Galaxy Nexus using Tapatalk 2
cornelious1212 said:
Is this you're first device? I was on my third for radio issues. I just told them I would keep getting replacements all they wanted, one after another until I got a working one. I had to call back once to get a rep who would give me an S3. I have to say the S3 I noticeably snappier, especially noticeable when installing apps. I immediately put CM on the S3 and am a happy camper.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
I am on my 3rd Gnex for the same various issues like radio and also charging problems. Did you call an 800 numbers? If so, do you have it handy and wouldn't mind PMing me details? TIA
Sent from my Galaxy Nexus using Tapatalk 4 Beta
Just unboxed OnePlus 5T and was greeted by defective screen. First I thought it to be the screen guard, peeled it off. Still the same. Reset the phone, still same. Updated OTA, still the same. Finally registered for a return.
What the **** is wrong with quality teams these days !!
These vertical lines are not so visible in full white bright background, but annoyingly visible in dark colored background or just by reducing brightness. I never thought even OnePlus will go this low with quality check.
RIP. And now you can talk with them for maybe a Christmas gift.
what the hell.... hope i don't get that.
return it
Has anyone else got the above issue.
How did you notice it first?
adamo86 said:
Has anyone else got the above issue.
How did you notice it first?
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I just turned the phone on and saw it immediately. I was confused for a while, since I always had high ideas about OnePlus. This is my 3rd OnePlus device. But guess what, this one is assembled in India - surprise surprise.
WOW that blows !!!. I get mine tomorrow and i hope mine isnt like that as i already sold and shipped out my 5.
If its a standalone case, its not bad. Hope this isnt a general thing will receive mone tomorrow morning and report here
nosidefcp said:
If its a standalone case, its not bad. Hope this isnt a general thing will receive mone tomorrow morning and report here
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I don't think its a general thing. This is my third OP device and I never had bad experience with OP except this time.
It seems to be a **** on the part of quality check.
We complained to Amazon yesterday night and this morning they sent a technician to inspect it. He registered a case for return in 5 minutes. But the problem is, the seller in Amazon saying they don't have stock so can't replace. So my wife had to argue with Amazon folks since we have prime membership and we bought with early access, spoke with higher management from customer care side, and "maybe" they will replace it. We made it clear that we don't want refund but a replacement.
The phone is brilliant by the way, the face unlock is SO FAST that for a moment I thought there is no lock on the screen !!
Plus the anodized aluminium build is so damn premium that I could actually lick the phone !! :silly:
benny3 said:
WOW that blows !!!. I get mine tomorrow and i hope mine isnt like that as i already sold and shipped out my 5.
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Same here only just sold my 5 and shipped it today. Waiting for mine and my girlfriends 5T's tomorrow.
devlamania said:
I don't think its a general thing. This is my third OP device and I never had bad experience with OP except this time.
It seems to be a **** on the part of quality check.
We complained to Amazon yesterday night and this morning they sent a technician to inspect it. He registered a case for return in 5 minutes. But the problem is, the seller in Amazon saying they don't have stock so can't replace. So my wife had to argue with Amazon folks since we have prime membership and we bought with early access, spoke with higher management from customer care side, and "maybe" they will replace it. We made it clear that we don't want refund but a replacement.
The phone is brilliant by the way, the face unlock is SO FAST that for a moment I thought there is no lock on the screen !!
Plus the anodized aluminium build is so damn premium that I could actually lick the phone !! :silly:
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That sucks. Hopefully you'll get it straightened out. I waited till they opened the sale via they're website and hit buy. Lol. I don't buy **** on Amazon anymore.
r1l_Alex_™ said:
That sucks. Hopefully you'll get it straightened out. I waited till they opened the sale via they're website and hit buy. Lol. I don't buy **** on Amazon anymore.
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Amazon has extremely good customer support in India to be very honest. They are always fearful about loosing market share over here and they do everything they can to keep it fluid. I'm getting a replacement on Monday BTW.
devlamania said:
Amazon has extremely good customer support in India to be very honest. They are always fearful about loosing market share over here and they do everything they can to keep it fluid. I'm getting a replacement on Monday BTW.
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Amazon has great customer service in the USA also. I’ve only had 1 very smalll problem in 5 years. I ordered a “Used Like New” Pebble Time Watch from a third party seller, for $.01. I never received the watch. I contacted Amazon and they said that there was nothing they could do. I didn’t care, it was only a penny, and I would have been more surprised if I would have received it. I have never had a problem with customer service when ordering electronics that are sold and shipped from Amazon.
I got my 5T yesterday and everything is perfect..
Wow that's unlucky I hope there's no many been sent out like that!
I've sold my op5 today and nipped to my o2 store and grabbed a 5t so far so good much quicker than ordering from oneplus I had a crap experience last year from oneplus in buying it early and receiving it ate.
benny3 said:
I got my 5T yesterday and everything is perfect..
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Me too. I haven't found one thing wrong with mine. The screen is great, no blue color shift like on the Pixel 2 XL.
It doesn't seem to be a problem across buyers.
Seems to be an isolated issue.
I'm getting a replacement tomorrow
Mine isn't quite like yours, but I've got some strange brightness "bands" on my display mostly visible on grey screens.
It won't let me upload a photo...
Sent from my ONEPLUS A5010 using Tapatalk
Lol every launch has issues. It's early adopter price. IPhone x had the same issues with amoled but they had worse issues. On a phone that costs twice as much. We have to remember it's half the price with most of the features in a package that looks of say way better. Do an rma and get a new one, hopefully get a fixed phone
jclendineng said:
Lol every launch has issues. It's early adopter price. IPhone x had the same issues with amoled but they had worse issues. On a phone that costs twice as much. We have to remember it's half the price with most of the features in a package that looks of say way better. Do an rma and get a new one, hopefully get a fixed phone
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Yeah I submitted a replacement request. Waiting to hear back from them.
Sent from my ONEPLUS A5010 using Tapatalk