Basically, here is what happened.
Was flashing a new ROM with CWM, and I was using the new CWM touch (which I though was cool at the time). When I flash my ROMs, I usually have it on a SD card ready to go, format everything (ext, system, interal_sd, dalvik cache, battery stats, etc) but when I flipped my phone over to pop in the MicroSD card, my index finger hit the reset button. Oops...I thought no big deal at that moment, until I realized that my phone wouldn't do anything now.
So yeah, when I hit the power button the blue LED comes on, but screen stays black. Have to pull the battery to get it to go off. So I went to radio shack, bought some 100k resistors and made a jig...didn't work. When I pop it in, it just gives me the blue LED immediately, but that's it. I thought my jig was bad, so I bought one from usbjig.com, which does the same thing as the one I made. Either the one I made was bad as well as the one I bought, or my phone is beyond fixing? I am infuriated with CWM Touch, which I thought was great...but it's the reason I'm in this predicament. Any hope of fixing, or should I just activate my old Plam Pre until I can get a new phone?
Hope you bought insurance.
CWM touch destroys our phones. There are only a dozen or so threads telling people to stay away from it.
gharlane00 said:
Hope you bought insurance.
CWM touch destroys our phones. There are only a dozen or so threads telling people to stay away from it.
Click to expand...
Click to collapse
Oh fully agree that I made the mistake of installing CWM Touch without researching it. But are you saying there is no fixing my phone?
Hey OP, its not looking good my friend... I am a little confused though, why was your SD card out while flashing? Is that how you had been flashing ROMs: take card out, wipe, then insert card and flash ROM? As all of that is unecessary, when you wipe the phone it does not wipe the ext sd card as well. Second, does your computer recognize the phone at all, when you plug into the USB do you hear a "ding"? My guess is that a trip to the Sprint store is in your near future. Ultimately, not a huge mistake just $35 out of pocket if you dont have insurance.
you bricked it. warranty, insurance, or sell. i lost $200 due to a bricked device and no warranty.
jasone4gt said:
Hey OP, its not looking good my friend... I am a little confused though, why was your SD card out while flashing? Is that how you had been flashing ROMs: take card out, wipe, then insert card and flash ROM? As all of that is unecessary, when you wipe the phone it does not wipe the ext sd card as well. Second, does your computer recognize the phone at all, when you plug into the USB do you hear a "ding"? My guess is that a trip to the Sprint store is in your near future. Ultimately, not a huge mistake just $35 out of pocket if you dont have insurance.
Click to expand...
Click to collapse
I do have insurance, but would they even do anything with my phone at this point?
tycoonbob said:
I do have insurance, but would they even do anything with my phone at this point?
Click to expand...
Click to collapse
I bricked my phone... they replaced it... I told them I got a system update and when it restarted all I got was a black screen, the rest is history
Sent from my SPH-D710 using xda premium
mauricehall said:
I bricked my phone... they replaced it... I told them I got a system update and when it restarted all I got was a black screen, the rest is history
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Replaced via insurance claim, with a $100 deductible? or in store, for free?
blue light froze on me and screen stayed black. The tech thought it was an LCD issue so she replaced the screen with a white galaxy's screen. Gave a nice black/white look but the phone was bricked. Sprint replaced it for free. However if I didn't have TEP they said I had to pay $35. don't worry, you won't need to pay $100
Sent from my SPH-D710 using xda premium
Phone replacement you have a few options. Just as you took time to write your long story about what happened to you hopefully you will use that time in the future to research thing before you do them. To seen if you can bring your phone back I suggest you read the How I bricked my phone thread. It has alot of info
Sent from my SPH-D710 using Tapatalk
tycoonbob said:
Replaced via insurance claim, with a $100 deductible? or in store, for free?
Click to expand...
Click to collapse
in store free for me
big_slug06 said:
in store free for me
Click to expand...
Click to collapse
How are some ppl getting it done for free?
same thing i did i bought my white s2 and brick the same day blue led black screen (not followed directions the way i was to ) for me this was my only option hope it helps someone i just sent it today so ill let you guys how it goes http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch-jtag-brick-repair/
I have been told at the sprint store that a replacement in the first year, without insurance will run $35.
Sent from my ePiC4gT
jasone4gt said:
I have been told at the sprint store that a replacement in the first year, without insurance will run $35.
Sent from my ePiC4gT
Click to expand...
Click to collapse
Yup I just said that this happened after an update. Kinda felt bad lying though lol
Sent from my SPH-D710 using xda premium
So I spoke with someone at the Sprint store, and they basically said that if it required a replacement, I would be getting a refurb and it would be Wed at the earliest before they would have one for me. Instead of going in and dealing with them, I'm just going to do an insurance claim.
per #13 use the mobile tech videos web site. i have several friends that have used them for this very issue and works like a charm.
MobileTechVideos was able to resurrect my epic 4g too! I give them two thumbs up!
i had the BLOD( blue light of death) and nothing will fix it! no jig and no JTAG
I had a problem with my USB port not recognizing mtp/Mass strorage. They replaced it for free with a refurb. No problems since. As for touch recovery, tried it once while on gb. Nearly bricked my device back then. And no ICS was available at the time. Thank goodness. Used sfhubs one click about 7 times before it finally booted . Just my opinion, and i apologize to any devs working on a touch recovery, but touch recovery is the devil to the E4GT. I won't ever use it. I do have a few versions on the pc for Library reference, but will i ever use it..even the new one, you are playing with fire. Ya won't ever find that recovery on my phone. I hope this is a lesson learned. Take it to sprint, use your insurance (that's what its for) and chalk it up to experience.
Related
I looked through this forum and even googled it and really couldn't find a definitive answer. Picture this scenario: You root your phone and your sd card becomes corrupt so you can't unroot. I pay for the sprint insurance. So what happens here? Even though my warranty is void, will they still replace the phone/fix it?
Basically if anything happens that for some reason doesn't allow me to unroot my phone and I am forces to take it into Sprint without having it unrooted, what will they say?
Worried about this because I share a contract with someone and would not want to upset them if I cannot fix the problem.
Your root does not reside on your SD card. Even if you lose your card, you can put a new one in there and it will be fine. I back up my SD card about once a week to my computer just in case.
MJStephens said:
Your root does not reside on your SD card. Even if you lose your card, you can put a new one in there and it will be fine. I back up my SD card about once a week to my computer just in case.
Click to expand...
Click to collapse
Okay well lets just say that fort some reason I wasn't able to remove root then what happens? Would insurance still coverit?
Does voiding the warranty by root mean you can't replace the phone off you have insurance? I have my phone rooted and if something happens where I cant un root my phone if I have to take it into sprint will they still replace it?
Yes, insurance will still replace your phone. When you call them to file the claim, just say you dropped it and now it's acting funny. They don't care. $100 and they ship you a new one next day. I just went through this with them because I bricked my phone.
I'm kind of confused as to why you need to get your phone replaced. If it's just because your SD card is corrupt, why not just get a new SD card?
I brought my phone in today because of a broken usb port. They asked if it was rooted (they watched the cyanogenmod boot screen), so I said yes. They didn't care.
pcondosta said:
I brought my phone in today because of a broken usb port. They asked if it was rooted (they watched the cyanogenmod boot screen), so I said yes. They didn't care.
Click to expand...
Click to collapse
Haha
pcondosta said:
I brought my phone in today because of a broken usb port. They asked if it was rooted (they watched the cyanogenmod boot screen), so I said yes. They didn't care.
Click to expand...
Click to collapse
the guy at the sprint store tried to tell me about "unlocking" his epic.. i laughed and showed him my home screen.. all he said is "oh, you rooted your evo too?"
Yea man I walked into sprint to see about getting an epic and using the evo as just a rooted phone to pair around with and I said to him....(just to start the convo off, maybe he would tell me something I didn't know) and he says " well the epic is awesome! You can okay basketball on it!" As he swyped a ball across the screen and into the basket......i just starred at him...and walked out.... Btw I've still got an evo
Sent from my PC36100 using XDA App
I just got a replacement phone ordered at the Sprint store.
No deductible (screen was badly cracked), and my phone was running CM6.1 RC1 at the time (obviously not Sense, but they didn't even unlock the phone).
I think insurance is pretty straightforward. Definitely well-spent money...
ok, so i finally bricked my phone .. and i need to get a replacement phone.
the impression i always got from the forums was that i just go to the Spring store and ask for a replacement, and show'em that my phone is "broken".. today i went in and they gave me a number to call (888.211.4727) and when i called/explained it.. they said i'd have to pay "only" $100 for the replacement since i had the protection plan...
is that how it works?? is there a way to get my phone replaced for free? i guess i'm in shock bc that's how i thought it worked for several other members here.
any suggestions?
Try a different store. Sometimes other stores don't care.
Sent from my Epic 4gizzle using XDA Premium App
do you have any suggestions on what to say? called sprint and they were just saying "we can't do anything about it Asurion is who does our insurance, blah blah blah"
does anyone have a experience (victories) getting their bricks replaced for free?
Tell them you need to do a warranty replacement. Not an insurance replacement. They might refer you to samsung not sure how sprint handles that stuff these days.
cd's or tapes?
My screen stopped working when I touched it and I had a crack in the plastic around the screen. At first the Sprint tech said the screen stopped working because of the crack in the plastic whih, according to him, is the accelerometer. I didn't get pissed. I just told him that the screen stopped working before that and if he put another accelerometer on it, the screen still wouldn't work. I ended up getting everything replaced except my motherboard so I basically have a new phone with original motherboard so I know what overclock/undervolt will work. I would take it to another store and be nice and play dumb. It worked for me and I didn't pay 1 cent.
Sent from my SPH-D700 using XDA Premium App
cache83 said:
ok, so i finally bricked my phone .. and i need to get a replacement phone.
the impression i always got from the forums was that i just go to the Spring store and ask for a replacement, and show'em that my phone is "broken".. today i went in and they gave me a number to call (888.211.4727) and when i called/explained it.. they said i'd have to pay "only" $100 for the replacement since i had the protection plan...
is that how it works?? is there a way to get my phone replaced for free? i guess i'm in shock bc that's how i thought it worked for several other members here.
any suggestions?
Click to expand...
Click to collapse
Did you try
1)taking battery out.
2) plug in USB
3) hold keypad "1" and "power"
(note this process has battery out of phone entire time.)
i have an interesting update...
i dug around more posts on the forum -- and learned to pull the sdcard out, AND the battery... left it out a lil bit... now it'll be back into download mode, although it seems my odin attempts have been failing so far (the screen turned all yellow almost immediately on the first attempt... now this second attempt has gone a lil further and the screen just turned all blue)..
i think this is progress?
UPDATE!!! WOW!!!
i just re-incarnated my phone. i almost want to cry. for real!!
Now I'm curious what you guys would do... do you think my phone's suffered some hardware damage from all that (and therefore should play it safe).. or do you think it's safe to root, flash srf all the way up and try to flash genocide1.1final again?
i almost feel like i don't fear bricks any longer LOL
I had almost the exact same thing happen to my phone as you. The old vision kernel bricked my phone, took it into the sprint store and they were going to replace it but it was going to take about 4 days to do so. I screwed around with it and finally got it into download mode after a while.
I don't think there is any problem with you running everything just the way you have been. I can't see how there could have been any hardware damage unless you stepped on it or dropped it a long way or something. I would say its safe to go ahead and root it and continue to have fun with it.
I had almost the exact same thing happen to my phone as you. The old vision kernel bricked my phone, took it into the sprint store and they were going to replace it but it was going to take about 4 days to do so. I screwed around with it and finally got it into download mode after a while.
I don't think there is any problem with you running everything just the way you have been. I can't see how there could have been any hardware damage unless you stepped on it or dropped it a long way or something. I would say its safe to go ahead and root it and continue to have fun with it.
Click to expand...
Click to collapse
I don't recall anyone bricking on Genocide or Twilight Zone. 99% of the time you can Odin back to stock. It only takes 3 min 30 seconds. I would say stay rooted and have fun. I was nervous for a bit but I can't see myself going back to stock
Sent from my SPH-D700 using XDA Premium App
actually, what started me down this spiral today was trying to install the Genocide1.1final kernel.. i posted a question in there but haven't gotten a response yet -- i'm going to post/copy it here and just hope that i'm not violating any rules by doing so...
cache83 said:
I read through all the posts since 6/15 and haven't seen anyone post this issue... wondering if anyone had insights?
i was running srf1.1.1 with genocide1.0...
did a backup, and wiped cache/dalvik x3 and flashed genocide1.1final. then when i rebooted it stayed on the samsung startup screen for too long... kind of reminds me of when i tried to flash cwm3.0.2.5
so i pulled battery, and 3fingered into cwm. noticed it was still orange (3.0.0.6) -- restored my nandroid, rebooted... and i'm still getting stuck on the samsung startup screen.
i hate think this but i'll probably have to Odin back to stock and build my way back up to srf1.1.1 and then restore..
any ideas what went wrong? i really want to try on this kernel but i don't want to go through that whole cycle again!
Click to expand...
Click to collapse
cache83 said:
actually, what started me down this spiral today was trying to install the Genocide1.1final kernel.. i posted a question in there but haven't gotten a response yet -- i'm going to post/copy it here and just hope that i'm not violating any rules by doing so...
Click to expand...
Click to collapse
you possibly had a bad flash of the genocide 1.1 kernel. or maybe even a bad dl. i would say re-download the .zip for the genocide 1.1 and try again. i am running srf 1.1.1 with genocide 1.1. imo one of the best rom/kernel combos out here.
puhahahaa... i'm back w srf1.1.1 and now have genocide1.1final running... for some reason when i 3finger salute i still get cwm3.0.0.6 tho -- don't know if i'm doing it wrong??
Igot my phone from Radio Shack and got their ins. Paid $100.
Up front and am covered with no deductable for a yr. I've found that insuring through them was a better way to go.
Sent from my SPH-D700 using XDA App
So I have a phone that windows does not Recognize.
see: http://forum.xda-developers.com/showthread.php?t=1458176
I just did a factory reset BUT there is still the BULLET that Show up during the BOOT from Juggernaut V4.1.
I am pretty sure that I can get Tmobile to replaced the phone under warranty (already starting to jump through their hoop and dealing with techs not smarter than my 8 year old).
Everyone here knows that it is not a ROM issue but something that is screwed up on a deep hardware level.
If I send the phone back (after they send me a replacement). What are the chances that they will charge my account full price for for the replacement phone if they check it out and find that it has remnants of a custom rom on it?
OPTION 2.
I just got a text today and they have open enrollment on the Super duper protection plan. I called immediately and added the protection plan to my phone. Heck it is only $7.99 per month. Anyone know what the copay would be for complete replacement say I "accidentally" drove off with the phone on my car roof
I guess I am debating sending back a phone with remnants of a root ($5 for shipping and processing) taking my chances I don't get a charge back vs sucking it up and just going through the warranty program.
Any input is appreciated.
TIA
Hmm, you're talking about this plan right?
http://www.t-mobile.com/shop/addons...umHandsetProtection&tp=Svc_Sub_EqpmntProtnOvw
Read the fine print. That insurance still goes through Asurion. You may have to pay up to a $250 deductible to get a replacement REFURBISHED device.
Also, they'll check and make sure you had the insurance added within 14 days of owning the handset. All claims will be denied if this isn't the case, and you'll just waste the $8 per month.
Edit - I haven't worked with tmobile for a couple years now...but I'm reading the terms and conditions a bit now and it seems totally the same as it was.
The chances that they'll charge you full price for the phone under a false warranty are EXTREMELY HIGH. I saw it on a load of peoples bills and they freaked every time. Trust me!! Don't try to get a free warranty exchange unless the phone looks exactly like it should. The tech support people inspect the phones like mad when they get them back at the warehouses.
$130 deductible.
Sent from my SGH-T989 using xda premium
Boot into reovery and flash another rom
Oh sorry just read not a rom issues sorry
Yeah I know that it usually has to be purchased within 14 days but they have a special open enrollment right now so I was able to add it. I also found that the copay information.
Your deductible is $130
Your bundle price is $7.99
Your insurance price is $4.79
Your warranty price is $3.99*
Your mobile security price is $3.99
Note: There is a $5.00 service warranty processing fee.
Either way you look at it the phone goes for $450-$500 all day long on ebay so $135 is not a terrible deal.
If that stupid bullet logo was not there I would be set. When I did factory reset it took off Clockwork recovery and without ODIN (ie my computer cant recognize the phone) there is no way to put it back on.
Thanks for your thoughts. I really don't see how they could deny the Protection plan claim but do feel that they could deny the warranty claim.
BLAH I just want a phone that works 100% normal.
Thanks for the info about the phone inspection process. The phone looks pristine but it would be hard to miss that custom boot unless you closed your eyes for 6 seconds while the phone boots.
I am leaning toward the Premium Handset Protection even if it is refurbished it should work better than the one I have.
I am not back on the stock rom and it SUCKS compared to Jag 4.1 - I got spoiled. lol
MarkB709 said:
Hmm, you're talking about this plan right?
http://www.t-mobile.com/shop/addons...umHandsetProtection&tp=Svc_Sub_EqpmntProtnOvw
Read the fine print. That insurance still goes through Asurion. You may have to pay up to a $250 deductible to get a replacement REFURBISHED device.
Also, they'll check and make sure you had the insurance added within 14 days of owning the handset. All claims will be denied if this isn't the case, and you'll just waste the $8 per month.
Edit - I haven't worked with tmobile for a couple years now...but I'm reading the terms and conditions a bit now and it seems totally the same as it was.
The chances that they'll charge you full price for the phone under a false warranty are EXTREMELY HIGH. I saw it on a load of peoples bills and they freaked every time. Trust me!! Don't try to get a free warranty exchange unless the phone looks exactly like it should. The tech support people inspect the phones like mad when they get them back at the warehouses.
Click to expand...
Click to collapse
You try to connect the phone in another computer? If not try that, because I help a friend of mine to flash with Odin. His phone was doing exactly the same as yours, and after changing ports on 2 different computers "BINGO" one of the computers recognized the phone with the Odin program and We were able to go back to stock kernel. Finaly he did a phone replacement for free with T-Mobile. Well he paid $5.00 fee.
Sent from my SGH-T989 using xda premium
Sounds like a windows driver issue to me
Sent from my SGH-T989 using xda premium
Yeah I have no luck on 5 different computers. Tried all ports on all computers and still no luck. The crazy part is that they all used to work. I have installed and reinstalled all samsung drivers with no luck. Thanks for the suggestion but I am sad to say I already tried it with nothing to show for my efforts.
Why don't you download the cwm flashable zips of the stock rom and kernel?
Sent from my SGH-T989 using xda premium
Run it over with your car. Tell tmobile you put it on top and forgot about it. Then pay $130 and get a new working phone.
Other then that idk whats ur problem again? Bootloop?
Sent from my SGH-T989 using XDA App
Just flssh stock kernel through Odin. Thats it. If you cant find it reroot and flash stock kernel through cwm or flasv a stock ROM. Then Odin to stock and issue fixed. No unecessry payments.
Sent from my SGH-T989 using XDA App
Ummm yeah that the problem. Unless you know of a wifi ODIN I am screwed. Windows does NOT recognize my phone. ODIN does NOT recognize my phone. Nothing works regarding any type of USB connection at all.
Thanks for trying to help.
chib1panda said:
Just flssh stock kernel through Odin. Thats it. If you cant find it reroot and flash stock kernel through cwm or flasv a stock ROM. Then Odin to stock and issue fixed. No unecessry payments.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
New phone is on the way. Paid the $130. Should be here WED. I am wondering how bad to mess up my old phone? Any ideas? I am listening
xile6 said:
Run it over with your car. Tell tmobile you put it on top and forgot about it. Then pay $130 and get a new working phone.
Other then that idk whats ur problem again? Bootloop?
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Teo032 said:
Why don't you download the cwm flashable zips of the stock rom and kernel?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
When I did factory reset it took off CWM. Without ODIN there is no possible way to put CWM back on
shortbus1234 said:
When I did factory reset it took off CWM. Without ODIN there is no possible way to put CWM back on
Click to expand...
Click to collapse
ohh okay, sorry, I didn't realize that was what you meant by factory reset. As in you put it back to stock etc. Because factory reset is also erasing data and not the recovery.
Not sure if Uve destroyed it yet and being as I own an epic 4g touch I'm not too sure of root options but have u had a look at the mobile Odin by chain fire in the market? Might b right up your alley.
Here is what I did to get a new phone. First, add the 7.99 insurance plan on it, then wait a few days to file an insurance claim saying you lost your phone, but before making the claim, take your Sim card out of your existing and put it somewhere. That's a very important step!!!! If you were using that Sim card at the time you make the claim, they would deny it!!! Don't report the old phone stolen, say it was lost do you can try to fix it backup phone, if you report it broken, u have to send it back, if you report out stolen, out well be blacklisted. Hope that helps!!!
Sent from my SGH-T989 using XDA App
Why can't you use Odin????????
sent from the nuke in my pocket...
If you read the original thread you would see where he had water damage and now windows won't recognize his phone anymore thus can't use Odin he is saying.
Sent from my SGH-T989 using XDA App
Where is the water damage indicator?
I had a VERY similar problem
Paid the 130$ to replace under insurance coverage after I got frustrated with the thing and 'missplaced' it.
Wonder what the market is like for a damaged handset...
Sent from my SGH-T989 using XDA App
I've had my Epic 4G Touch for well over a year and a month ago I noticed the power button was starting to feel "spongy". It still worked but it lacked that crisp feeling when you pressed it down and released it. This afternoon however, after flashing FI27, my power button no longer works whatsoever. I doubt it was the ROM and more due to the amount of times I've held this button down for recovery access, download mode, etc.
So the power button doesn't work, phone starts automatically when I remove the battery and put it back in. Otherwise the phone is in near-perfect condition and its not rooted.
Anyone know if TEP is going to cover this for free? I've looked online at some resources for TEP and everything is vague or above my level of reading between the lines.
Thanks in advance.
I just had this happen to me last week actually. Just plug the charger in and it'll wake up the phone. Set it back to stock unrooted and bring it into Sprint. They'll either try to fix it or give you a new phone. I had a replacement phone that night for $0.
You might have to pull the battery a few times, but you still should be able to get into download mode
Sounds like the internal button is either stuck or broken, if you take it to a repair center they might be able to fix it for you. However idk what cost would be if any, I dont keep any for of "insurance" on my phone, if i break it I swap to one of the others I have til I buy a new one. I tend to keep my phones mint and don't want to pay for a refurbished one when i have a bunch laying in a drawer.
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device
Iczer said:
I just had this happen to me last week actually. Just plug the charger in and it'll wake up the phone. Set it back to stock unrooted and bring it into Sprint. They'll either try to fix it or give you a new phone. I had a replacement phone that night for $0.
You might have to pull the battery a few times, but you still should be able to get into download mode
Click to expand...
Click to collapse
I'm on FI27 w/ the newest AGAT kernel but just in case I used Chainfires' Triangle Away to get rid of the yellow triangle at boot. Outside of volume down + power button I don't know another way to get into download mode and since my power button is inop I'm kind of stuck.
Do you know of another way to get back into download mode? I have the self-extracting Odin file for EL29 just waiting to erase all evidence of root.
EDIT: Nevermind. Turns out the button is just stuck. I put the battery back in while holding volume down and it gave me download mode access. That solves one problem, lol.
If your capable, you can crack it open and clean the internal button. If its just sticky that should fix it. While you're in there you can look for actual damage which will tell you to go ahead and take it in for repair.
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device
-EViL-KoNCEPTz- said:
If your capable, you can crack it open and clean the internal button. If its just sticky that should fix it. While you're in there you can look for actual damage which will tell you to go ahead and take it in for repair.
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device
Click to expand...
Click to collapse
I wouldn't even begin to know how to do that, though I'm sure YouTube has a couple videos detailing how-to. I'll give it a looksee and if it doesn't scare me away I'll give it a shot. If its something I can do, might as well.
Does it still work now after booting back up? Mine didn't work but for some reason if i hit volume up+power i could get into download mode. But when it was actually booted, it wouldnt work at all, nor would it work inside CWM. Weird thing is when I took it into Sprint the touchscreen started having issues too. So that's probably another reason why I just got a replacement.
Iczer said:
Does it still work now after booting back up? Mine didn't work but for some reason if i hit volume up+power i could get into download mode. But when it was actually booted, it wouldnt work at all, nor would it work inside CWM. Weird thing is when I took it into Sprint the touchscreen started having issues too. So that's probably another reason why I just got a replacement.
Click to expand...
Click to collapse
It works fine outside of the power button. I have recovery and download mode access, touchscreen is operable and nothing out of the norm seems to be going on. It's disturbing to say the least.
Wtf I got this issue after flashing Fi25 rom? Maybe its a bug? It had been working days before and spontaneously stopped working.
Sent from my SPH-D710 using xda app-developers app
This power button problem just happened to mine friday i took it to a repair store they were rude and refused to fix it told me i needed to use my insurance... so i made a call and within 15 min and only 1 transfer (shockingly) to customer care they sent me out a replacement at no cost i received this afternoon and currently trying to put a custom rom on it.. i had the same issues as you and it was hardware related a smack against a table resolved it atrandom and that phone was also stock..
I have been with sprint nearly 10 years and with several calls to customer care you can get alot done.. if one rep dont help call back and deal with another.. I have been 4 months past due with nearly an $800 bill at one point and still no restrictions i have also have a few older phones and some windows phones replaced at no charge in the past but that took a little more work then this one...Ive was even able to get them to credit my account $300 instead of using my 2 upgrades on phones... just call be polite if that dont work try again with another rep..
btw the sprint store i took it to didnt note it on my account if they tell you you must goto a store kindly refuse saying you dont have time.. if the battle seems endless ask for a supervisor twice..
Where did you call to? Was your phone cracked or physically damaged? Shiii I want a free phone too!
Sent from my SPH-D710 using xda app-developers app
tonyec7 said:
Where did you call to? Was your phone cracked or physically damaged? Shiii I want a free phone too!
Sent from my SPH-D710 using xda app-developers app
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It's things like that that make it harder for others who actually need replacements to get them.
Sent from my SPH-D710 using Tapatalk 2
revamper said:
It's things like that that make it harder for others who actually need replacements to get them.
Sent from my SPH-D710 using Tapatalk 2
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Read my comment, i need a replacement as well, by lock/power button isnt working either.
I went to my local Sprint store this afternoon and apparently I don't have TEP on my phone. Last month I had an upgrade but I'm happy with my E4GT so I let my wife use it so she could get the EVO LTE. We did this through Best Buy Mobile. My wife has a friend that works there so it's where *she* does all her cellphone business. For some reason my TEP was cancelled on my E4GT upon upgrade and unbeknownst to me for the last month and a half I've had no insurance. :/
I called Sprint customer support and explained what happened and in 3-business days TEP will be reinstated on my phone, no charge, and all will be well in the world. The guy at the Sprint store also said had I had TEP this issue would be fixed via direct-exchange at no-cost to me.
I also tried fixing it myself but I got scared when the couldn't separate the screen from the case and gave up before I borked it.
I cant even get it to start in bootloader
grunted said:
I cant even get it to start in bootloader
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Are you asking for help? Or just announcing?
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
help
Whiplashh said:
Are you asking for help? Or just announcing?
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
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Help please
I hit the power button nothing happens not even boot loop please help
grunted said:
I hit the power button nothing happens not even boot loop please help
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Give us the story of what you were doing before or when it crapped.
epic4GEE said:
Give us the story of what you were doing before or when it crapped.
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I tried to flash cwm touch
grunted said:
I tried to flash cwm touch
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Hold volume down and power and home
Does it do anything? If so, get Odin and flash a stock tar for jellybean.
******WARNING: THIS WILL WIPE EVERYTHING ON PHONE (not external sdcard, the PHONE).*******
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Whats the name of the cwm file you flashed and how you flashed it
Sent from my SPH-L710 using xda app-developers app
evo4gnoob said:
Whats the name of the cwm file you flashed and how you flashed it
Sent from my SPH-L710 using xda app-developers app
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This ^
Also, if you did it through the app, I've heard a lot of reports lately of people bootlooping after updating their recovery.
So if you can get it recognized in ODIN, flash a recovery through that and then see if you can get into it
I think i did the same. i was installing liquidsmooth for the S3 and went to reboot it and bam! bricked. i realized i did not do a wipe i just did an install on top of the rom. I have since then tried all button combos but no luck. I have installed odin and seems like when i plug in the phone to the computer and hold VOL UP+home+power my PC recognizes it but i dont think odin does. So I plan on going and buying one off craigslist and activating it in the morning if i cant do anything by then.
CNexus said:
This ^
Also, if you did it through the app, I've heard a lot of reports lately of people bootlooping after updating their recovery.
So if you can get it recognized in ODIN, flash a recovery through that and then see if you can get into it
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My phone is dead can't get it in to Odin or recovery nothing happens
grunted said:
My phone is dead can't get it in to Odin or recovery nothing happens
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Then it sounds to me like you have yourself a fancy paperweight. Where did you find the ROM you were flashing when it occurred?
tkepk181 said:
Then it sounds to me like you have yourself a fancy paperweight. Where did you find the ROM you were flashing when it occurred?
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He was trying to flash cwm touch
I sent my phne to mobiletechvideo and got it fixed to stock. Cheaper than buying a new phone
Sent from my SPH-L710 using Tapatalk 2
They fix a hard brick
Sent from my SPH-L710 using Tapatalk 2
FYI if you had a hard brick call Samsung and tell them it just stopped working and they will send you a box pre paid to send your phone in and a refurbished phone for your replacement. I end up getting a new phone as a replacement as I bricked mine a few weeks after the phone can out. I did this three times and the last time got a refurbished one. You don't pay nothing and the phone come in about a week the only thing that stuck is you have to setup your phone all over again. There really nice on the phone and didn't ask me about flashing or rooting my phone they just tried to have me trouble shoot the phone which I couldn't. Oh one thing our phone I's covered for one year manufacture warranty that has nothing to do with the carrier.
Sent from my SPH-L710 using XDA Premium App
bonebeatz1234 said:
FYI if you had a hard brick call Samsung and tell them it just stopped working and they will send you a box pre paid to send your phone in and a refurbished phone for your replacement. I end up getting a new phone as a replacement as I bricked mine a few weeks after the phone can out. I did this three times and the last time got a refurbished one. You don't pay nothing and the phone come in about a week the only thing that stuck is you have to setup your phone all over again. There really nice on the phone and didn't ask me about flashing or rooting my phone they just tried to have me trouble shoot the phone which I couldn't. Oh one thing our phone I's covered for one year manufacture warranty that has nothing to do with the carrier.
Sent from my SPH-L710 using XDA Premium App
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Shouldn't be doing this when you hard brick your phone, that's for actual phone defects and your dumb mistake doesn't fall into that category... :banghead:
SPRINT GS3 FAQ
bonebeatz1234 said:
FYI if you had a hard brick call Samsung and tell them it just stopped working and they will send you a box pre paid to send your phone in and a refurbished phone for your replacement. I end up getting a new phone as a replacement as I bricked mine a few weeks after the phone can out. I did this three times and the last time got a refurbished one. You don't pay nothing and the phone come in about a week the only thing that stuck is you have to setup your phone all over again. There really nice on the phone and didn't ask me about flashing or rooting my phone they just tried to have me trouble shoot the phone which I couldn't. Oh one thing our phone I's covered for one year manufacture warranty that has nothing to do with the carrier.
Sent from my SPH-L710 using XDA Premium App
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You hard bricked three times!!!! Don't experiment use stuff you know will work!!!
Sent from my blue galaxy
bonebeatz1234 said:
FYI if you had a hard brick call Samsung and tell them it just stopped working and they will send you a box pre paid to send your phone in and a refurbished phone for your replacement. I end up getting a new phone as a replacement as I bricked mine a few weeks after the phone can out. I did this three times and the last time got a refurbished one. You don't pay nothing and the phone come in about a week the only thing that stuck is you have to setup your phone all over again. There really nice on the phone and didn't ask me about flashing or rooting my phone they just tried to have me trouble shoot the phone which I couldn't. Oh one thing our phone I's covered for one year manufacture warranty that has nothing to do with the carrier.
Sent from my SPH-L710 using XDA Premium App
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This is called fraud. It's not a manufacturer defect that you screwed up. It's a you defect :thumbdown: people like you are the reason prices keep going up instead of going down.
☆SoA: Son's of Android™☆
I like to break stuff!
bonebeatz1234 said:
FYI if you had a hard brick call Samsung and tell them it just stopped working and they will send you a box pre paid to send your phone in and a refurbished phone for your replacement. I end up getting a new phone as a replacement as I bricked mine a few weeks after the phone can out. I did this three times and the last time got a refurbished one. You don't pay nothing and the phone come in about a week the only thing that stuck is you have to setup your phone all over again. There really nice on the phone and didn't ask me about flashing or rooting my phone they just tried to have me trouble shoot the phone which I couldn't. Oh one thing our phone I's covered for one year manufacture warranty that has nothing to do with the carrier.
Sent from my SPH-L710 using XDA Premium App
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Please do not encourage other members to commit fraud.
Fraud: A false representation of a matter of fact—whether by words or by conduct, by false or misleading allegations, or by concealment of what should have been disclosed—that deceives and is intended to deceive another so that the individual will act upon it to her or his legal injury.
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Whether or not they do replace it is irrelevant. When you decided to root your phone, you voided any and all claims on your warranty (which covers manufacturers defects only). If all of the people who hard-brick their phones claim it on the sprint warranty, you'll see a drastic increase in one (or all) of the following:
Phone Costs
Plan pricing
TEP Costs
"Premium Data" charges
By "claiming ignorance," you are willfully misrepresenting your situation to Sprint, with the intent to deceive Sprint so that they may pay for your mistake. This, by definition, is fraud. Now, you probably won't be sitting in front of a Grand Jury because of one (or three) replaced phones, but it honestly speaks volumes to your moral character if you see no problem with this.
What you're doing is passing the buck on your mistake off to Sprint. Sprint, in turn, will pass that cost onto us. Please don't recommend this course of action again.