So I have a phone that windows does not Recognize.
see: http://forum.xda-developers.com/showthread.php?t=1458176
I just did a factory reset BUT there is still the BULLET that Show up during the BOOT from Juggernaut V4.1.
I am pretty sure that I can get Tmobile to replaced the phone under warranty (already starting to jump through their hoop and dealing with techs not smarter than my 8 year old).
Everyone here knows that it is not a ROM issue but something that is screwed up on a deep hardware level.
If I send the phone back (after they send me a replacement). What are the chances that they will charge my account full price for for the replacement phone if they check it out and find that it has remnants of a custom rom on it?
OPTION 2.
I just got a text today and they have open enrollment on the Super duper protection plan. I called immediately and added the protection plan to my phone. Heck it is only $7.99 per month. Anyone know what the copay would be for complete replacement say I "accidentally" drove off with the phone on my car roof
I guess I am debating sending back a phone with remnants of a root ($5 for shipping and processing) taking my chances I don't get a charge back vs sucking it up and just going through the warranty program.
Any input is appreciated.
TIA
Hmm, you're talking about this plan right?
http://www.t-mobile.com/shop/addons...umHandsetProtection&tp=Svc_Sub_EqpmntProtnOvw
Read the fine print. That insurance still goes through Asurion. You may have to pay up to a $250 deductible to get a replacement REFURBISHED device.
Also, they'll check and make sure you had the insurance added within 14 days of owning the handset. All claims will be denied if this isn't the case, and you'll just waste the $8 per month.
Edit - I haven't worked with tmobile for a couple years now...but I'm reading the terms and conditions a bit now and it seems totally the same as it was.
The chances that they'll charge you full price for the phone under a false warranty are EXTREMELY HIGH. I saw it on a load of peoples bills and they freaked every time. Trust me!! Don't try to get a free warranty exchange unless the phone looks exactly like it should. The tech support people inspect the phones like mad when they get them back at the warehouses.
$130 deductible.
Sent from my SGH-T989 using xda premium
Boot into reovery and flash another rom
Oh sorry just read not a rom issues sorry
Yeah I know that it usually has to be purchased within 14 days but they have a special open enrollment right now so I was able to add it. I also found that the copay information.
Your deductible is $130
Your bundle price is $7.99
Your insurance price is $4.79
Your warranty price is $3.99*
Your mobile security price is $3.99
Note: There is a $5.00 service warranty processing fee.
Either way you look at it the phone goes for $450-$500 all day long on ebay so $135 is not a terrible deal.
If that stupid bullet logo was not there I would be set. When I did factory reset it took off Clockwork recovery and without ODIN (ie my computer cant recognize the phone) there is no way to put it back on.
Thanks for your thoughts. I really don't see how they could deny the Protection plan claim but do feel that they could deny the warranty claim.
BLAH I just want a phone that works 100% normal.
Thanks for the info about the phone inspection process. The phone looks pristine but it would be hard to miss that custom boot unless you closed your eyes for 6 seconds while the phone boots.
I am leaning toward the Premium Handset Protection even if it is refurbished it should work better than the one I have.
I am not back on the stock rom and it SUCKS compared to Jag 4.1 - I got spoiled. lol
MarkB709 said:
Hmm, you're talking about this plan right?
http://www.t-mobile.com/shop/addons...umHandsetProtection&tp=Svc_Sub_EqpmntProtnOvw
Read the fine print. That insurance still goes through Asurion. You may have to pay up to a $250 deductible to get a replacement REFURBISHED device.
Also, they'll check and make sure you had the insurance added within 14 days of owning the handset. All claims will be denied if this isn't the case, and you'll just waste the $8 per month.
Edit - I haven't worked with tmobile for a couple years now...but I'm reading the terms and conditions a bit now and it seems totally the same as it was.
The chances that they'll charge you full price for the phone under a false warranty are EXTREMELY HIGH. I saw it on a load of peoples bills and they freaked every time. Trust me!! Don't try to get a free warranty exchange unless the phone looks exactly like it should. The tech support people inspect the phones like mad when they get them back at the warehouses.
Click to expand...
Click to collapse
You try to connect the phone in another computer? If not try that, because I help a friend of mine to flash with Odin. His phone was doing exactly the same as yours, and after changing ports on 2 different computers "BINGO" one of the computers recognized the phone with the Odin program and We were able to go back to stock kernel. Finaly he did a phone replacement for free with T-Mobile. Well he paid $5.00 fee.
Sent from my SGH-T989 using xda premium
Sounds like a windows driver issue to me
Sent from my SGH-T989 using xda premium
Yeah I have no luck on 5 different computers. Tried all ports on all computers and still no luck. The crazy part is that they all used to work. I have installed and reinstalled all samsung drivers with no luck. Thanks for the suggestion but I am sad to say I already tried it with nothing to show for my efforts.
Why don't you download the cwm flashable zips of the stock rom and kernel?
Sent from my SGH-T989 using xda premium
Run it over with your car. Tell tmobile you put it on top and forgot about it. Then pay $130 and get a new working phone.
Other then that idk whats ur problem again? Bootloop?
Sent from my SGH-T989 using XDA App
Just flssh stock kernel through Odin. Thats it. If you cant find it reroot and flash stock kernel through cwm or flasv a stock ROM. Then Odin to stock and issue fixed. No unecessry payments.
Sent from my SGH-T989 using XDA App
Ummm yeah that the problem. Unless you know of a wifi ODIN I am screwed. Windows does NOT recognize my phone. ODIN does NOT recognize my phone. Nothing works regarding any type of USB connection at all.
Thanks for trying to help.
chib1panda said:
Just flssh stock kernel through Odin. Thats it. If you cant find it reroot and flash stock kernel through cwm or flasv a stock ROM. Then Odin to stock and issue fixed. No unecessry payments.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
New phone is on the way. Paid the $130. Should be here WED. I am wondering how bad to mess up my old phone? Any ideas? I am listening
xile6 said:
Run it over with your car. Tell tmobile you put it on top and forgot about it. Then pay $130 and get a new working phone.
Other then that idk whats ur problem again? Bootloop?
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Teo032 said:
Why don't you download the cwm flashable zips of the stock rom and kernel?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
When I did factory reset it took off CWM. Without ODIN there is no possible way to put CWM back on
shortbus1234 said:
When I did factory reset it took off CWM. Without ODIN there is no possible way to put CWM back on
Click to expand...
Click to collapse
ohh okay, sorry, I didn't realize that was what you meant by factory reset. As in you put it back to stock etc. Because factory reset is also erasing data and not the recovery.
Not sure if Uve destroyed it yet and being as I own an epic 4g touch I'm not too sure of root options but have u had a look at the mobile Odin by chain fire in the market? Might b right up your alley.
Here is what I did to get a new phone. First, add the 7.99 insurance plan on it, then wait a few days to file an insurance claim saying you lost your phone, but before making the claim, take your Sim card out of your existing and put it somewhere. That's a very important step!!!! If you were using that Sim card at the time you make the claim, they would deny it!!! Don't report the old phone stolen, say it was lost do you can try to fix it backup phone, if you report it broken, u have to send it back, if you report out stolen, out well be blacklisted. Hope that helps!!!
Sent from my SGH-T989 using XDA App
Why can't you use Odin????????
sent from the nuke in my pocket...
If you read the original thread you would see where he had water damage and now windows won't recognize his phone anymore thus can't use Odin he is saying.
Sent from my SGH-T989 using XDA App
Where is the water damage indicator?
I had a VERY similar problem
Paid the 130$ to replace under insurance coverage after I got frustrated with the thing and 'missplaced' it.
Wonder what the market is like for a damaged handset...
Sent from my SGH-T989 using XDA App
Related
Hey guys.
I've been thinking if I should even keep my insurance on my EVO. If my screen breaks, it's $35 (without insurance). If it doesn't, I just spend $84 on nothing every year. I'm rooted BTW.
Can someone help me make up my mind seeing how I can't do it myself? Hahaha. Seriously, can someone who knows the insurance policy help me out?
If you plan to flash other roms, kernels, mods, etcetera, keep your insurance.
posting & replying via the XDA Premium app.
Keep it for water damage
sent from my HTC evolution running a freshly baked gingerbread with the 4gs in it
I would keep it. Yeah, it's $84 a year, but I've used mine twice so far. While the issues I had probably could've been covered under warranty, I saved a lot of Excedrin by having insurance. One of the phones had a software problem on the stock not rooted rom, which I'm sure would've been a pain to get replaced without insurance.
Sent from my PC36100 using Tapatalk
This is my 3rd Evo. The first 2, my screen went out. Sprint replaced them because it was within 30 days. I flashed CM7, have a nandroid of the stock rom, I know how to unroot and haven't had any problems with this one. I don't know. I feel like I'm trying to convince myself because I'm cheap, but you guys do make a point. Does anyone know how much it costs if my USB goes out (without insurance)? I'm probably going to keep it, but out of curiosity.
Sent from my PC36100 using XDA App
Last i checked screens repair was back up to $100.
Sent from my Infected EVO using XDA Premium app.
Better Safe
Worst comes to worst and you do run into a situation its better to have it than not. I'd say keep it, if you lose or someone steals your phone atleast you won't have to come out of pocket with so much.
Insurance on ANY smartphone is a MUST these days. Too many things can go wrong and it's better to be safe than sorry
VENOMENON_24 said:
This is my 3rd Evo. The first 2, my screen went out. Sprint replaced them because it was within 30 days. I flashed CM7, have a nandroid of the stock rom, I know how to unroot and haven't had any problems with this one. I don't know. I feel like I'm trying to convince myself because I'm cheap, but you guys do make a point. Does anyone know how much it costs if my USB goes out (without insurance)? I'm probably going to keep it, but out of curiosity.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Some sprint corp stores told me to do insurance as usb and hdmi ports are not covered as it is always user damage. I called sprint customer care and got an advanced warrenty replacement from another corp. Store that does advanced warrenty replacements.
Sent from my PC36100 using XDA Premium App
Keep It
Just keep it for peace of mind, if it bricks then say you lost it. If you lose it say you lost it. Anything happens to it, you're good. Don't be cheap you bought a killer phone obviously you have some $ right.
You guys are right. I'm gonna keep the insurance. Never thought about what if it bricks.
Sent from my PC36100 using XDA App
Keep in mind there's always Squaretrade for a warranty if you don't want to pay Sprint TEP. Mine was $35 for a year.
Cracked screens are no longer repaired in Sprint repair locations at all. It is now handled by Asurion, with the $100 deductible.
Sunsparc said:
Cracked screens are no longer repaired in Sprint repair locations at all. It is now handled by Asurion, with the $100 deductible.
Click to expand...
Click to collapse
Says who? I'm repairing cracked screens still.
Sent from my EVO using XDA Premium App
I think my phone heard me threatening to take off the insurance, hahaha. It froze on the boot screen for a LONG time. This is the first time it happened to me. I just took the battery out and turned the phone back on. It's fine now, just scared me.
BTW, the $35 for screen repair I was talking about wasn't about Sprint (I don't know how much their prices are). I was talking about a cell phone repair shop in my area. Those guys told me they would do it for $35 (this includes labor).
VENOMENON_24 said:
I think my phone heard me threatening to take off the insurance, hahaha. It froze on the boot screen for a LONG time. This is the first time it happened to me. I just took the battery out and turned the phone back on. It's fine now, just scared me.
BTW, the $35 for screen repair I was talking about wasn't about Sprint (I don't know how much their prices are). I was talking about a cell phone repair shop in my area. Those guys told me they would do it for $35 (this includes labor).
Click to expand...
Click to collapse
Well that's a damn bargain then.
Sent from my Infected EVO using XDA Premium App.
Where is this shop located, if you can say or post detail, that would be great. Thanks........
B-Mod said:
Where is this shop located, if you can say or post detail, that would be great. Thanks........
Click to expand...
Click to collapse
Pleasant Hill, CA. On Contra Costa Blvd. I don't remember the name exactly. I think it was MD Wireless or something of that nature.
Sent from my PC36100 using XDA App
Ok so im having the loose usb port problem with my phone and im going to be sending it in for warranty exchange. One thing is i rooted my phone and the S-off shows up if you look. Also i never installed custom roms or anything so it looks like a normal evo if you flip through the menus and stuff. Superuser is also gone and no root apps or anything is on the phone just that it shows s-off if you look. So will sprint look for the s-off when i ship it back to them a charge me or anything?? im also running the OTA 2.3.3
htc-evo-4g said:
Ok so im having the loose usb port problem with my phone and im going to be sending it in for warranty exchange. One thing is i rooted my phone and the S-off shows up if you look. Also i never installed custom roms or anything so it looks like a normal evo if you flip through the menus and stuff. Superuser is also gone and no root apps or anything is on the phone just that it shows s-off if you look. So will sprint look for the s-off when i ship it back to them a charge me or anything?? im also running the OTA 2.3.3
Click to expand...
Click to collapse
Different stores have different standards for root. My store here in knoxville told me, of course after I've unrooted sadly enough, that they do not check for s on. They only look to see if you have a custom Rom. And especially if it is a hardware, the rep told me they don't normally care either way. If it is software related, they will not work on a device running a custom Rom.
Sent from my PC36100 using XDA Premium App
ok well im actually sending it to sprint so do you think they will look when they receive it?
htc-evo-4g said:
ok well im actually sending it to sprint so do you think they will look when they receive it?
Click to expand...
Click to collapse
I'm curious as to why you are sending it? Going to the store is easier. And also, if they don't fix rooted devices, all they can do is tell you no and send you away.
But personally I don't think they will check. Especially because your issue seems to be a major hardware issue.
Sent from my PC36100 using XDA Premium App
well ill trying going there again but when i was there they treated me like i was stupid and must have taken my truck and ran my phone over millions of times just to break the small internal usb port! like really?? when i go what should i say? the first time i went i said my usb port is broken and they told be i abuse the phone as i expressed and there repair tech had left already.
htc-evo-4g said:
well ill trying going there again but when i was there they treated me like i was stupid and must have taken my truck and ran my phone over millions of times just to break the small internal usb port! like really?? when i go what should i say? the first time i went i said my usb port is broken and they told be i abuse the phone as i expressed and there repair tech had left already.
Click to expand...
Click to collapse
I also have had bad experiences at Sprint stores. They all seem to treat you like you're dumb, but soemtimes you get lucky and get to speak with a nice respectful rep.
Here is what I would say/do.
First, do you have insurance? That is very important.
If you do, try this. But proceed with caution.
Take your micro usb cord and really jam up your slot. Like, really bend the attachment piece out of place.
Go in and tell the rep that your device does not charge properly and really needs repair or replaced. Ask nicely. I'm sure those peeps deal with jerks all day long. Prolly why they dish back out to some of us nice folks.
Show the repair tech the damage.
If you have insurance they will be more than happy to help you.
If you don't have insurance please please please do not take this route!!!
Sent from my PC36100 using XDA Premium App
nope dont have insurance and the phone is only 7 months old and im having this problem and dont want to have to shell out mounds of cash to fix a pretty much brand new phone. wont sprint acknowledge this is a problem and replace it regardless?
htc-evo-4g said:
nope dont have insurance and the phone is only 7 months old and im having this problem and dont want to have to shell out mounds of cash to fix a pretty much brand new phone. wont sprint acknowledge this is a problem and replace it regardless?
Click to expand...
Click to collapse
Oh.......
Here is the deal. I've asked several different sprint reps about this over the phone as well as in the store.
Once you purhase your Evo, sprint gives you a 30 day warranty. Within 30 days, you are eligible to return phone, trade phones, or replace phone with a brand new one if there are manufacture defects.
After 30 days, your Sprint purchase warranty ends. But HTC also has a warranty. It is a one year limited warranty. It is mainly for defects and other various issues. Basically, you send your phone ($6 shipping handling) to HTC and they diagnose it. If it is manufacture defect, they either repair or send you a refurbished device without charge. If they decide it is user error or you damaged phone, they call or email you to inform you that you have two options. A. pay full price for repair and shipping back home. B. Pay 35$ fee to get phone back unrepaired.
The deal is this. Sprint offers you the service and guarantees you service and only the service. Your device was not made by sprint but by HTC, and being so, issues must be dealt with through HTC...unless you purchase insurance.
This is my advice to you. Call sprint. Ask them about insurance. It is $7 a month. Ask them how soon it takes affect after you purchase it. Usually is immediate. Then, in the next week or so, go to sprint store. Now you have insurance and they will deal with you and repair your phone right there and then. And if you want, later after your device is fixed, you cancel insurance.
Sent from my PC36100 using XDA Premium App
ok ill go with the insurance way. they wont suspect fraud or anything thats the only reason i didnt want to do the insurance method
Whatever you decide to do, good luck to you!
Sent from my PC36100 using XDA Premium App
I bricked my T989 by trying to flash a ROM for the I9100 (I somehow failed to notice that the ROM was not for T989). After unsuccessfully trying to revive it I requested a warranty replacement from TMO. Does anyone have any perspective on the likelihood that TMO will hit me with a big fee if/when Samsung notices that the phone was previously rooted? Does Samsung look for that or do they just reimage the device without poking around?
I replaced a rooted g1 with no problem. They do hit you with a $130 deductible though.
Sent from my SGH-T989 using xda premium
The customer service rep I spoke to today said that there would be a $100+ fee if the phone has cosmetic issues (which mine does not) so hopefully I won't get hit with the deductible.
darock159 said:
I replaced a rooted g1 with no problem. They do hit you with a $130 deductible though.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
You're confusing warranty with insurance. The deductible only applies to insurance, for which there is no concern regarding rooting damage. Insurance will cover any damage or loss. Warranty is specifically for when the manufacturer has issued a faulty device. In the OP's case, negligent damage should not be covered by warranty, since the manufacturer is not at fault, however they will most likely not even look twice at the device and just replace it. I have seen countless folks brick their phones and just play dumb for a replacement. This, in part, is why they now charge a $20 warranty exchange fee.
Sent from my SGH-T989 using XDA App
I just replaced a sensation on warrenty and was charged only 5 bucks.
Sent from my SGH-T989 using xda premium
im either replacing my s2 or getting it repaired for free. i called in and said it didnt read any sim cards when i got it. and they sent me the shipping info right away
Exodian said:
I just replaced a sensation on warrenty and was charged only 5 bucks.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Yeah they drop it to $5 if you have the full insurance on it too because it includes an extended, enhanced warranty.
Sent from my SGH-T989 using XDA App
Quick question, if I root my phone & then return it to stock in order to get a warranty exchange will they some how be able to tell that my phone was rooted before??
That's the only thing keeping me from rooting my phone right now.
Just unroot and youll be fine
Sent from my SGH-T989 using xda premium
TomSilverSpring said:
I bricked my T989 by trying to flash a ROM for the I9100 (I somehow failed to notice that the ROM was not for T989). After unsuccessfully trying to revive it I requested a warranty replacement from TMO. Does anyone have any perspective on the likelihood that TMO will hit me with a big fee if/when Samsung notices that the phone was previously rooted? Does Samsung look for that or do they just reimage the device without poking around?
Click to expand...
Click to collapse
are u at least able to turn on the phone? turn on meaning the phone comes on instead of full boot. if so,u are soft bricked and can fix thru Odin. I wouldn't waste my warranty exchange on a soft brick as its 100% fixable. the refurb unit u may receive will only hhave a 90 day warranty vs the 1yr that comes with ur origina purchase.
Canesfan said:
Quick question, if I root my phone & then return it to stock in order to get a warranty exchange will they some how be able to tell that my phone was rooted before??
That's the only thing keeping me from rooting my phone right now.
Click to expand...
Click to collapse
they should'nt be able to tell if you use Odin and the stock .tar file
using the half ass'd "return to stock zip rom" does not flash the stock kernal. so syngery(or whatever kernal) boot screen is still visible.
They don't check.
Sent from my SGH-T989 using xda premium
Thanks for the answer guys!! And Merry Christmas to you all.
joser24 said:
They don't check.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
absolutely WRONG. They just do a surface check of the phone. if anything seem's off like a leftover kernal splash or theme, they will not honor the warranty.
I do this **** errday everyday. I'm Damn for sure. =D
Sent from my SGH-T989 using xda premium
Works 100% of the Time...
Call The rep and say this..
I dont know whats wrong with my phone it just stopped turning on.
Ive Changed the battery because a friend of mine has the same phone and I also changed the storage card because I have had several of them.. Im not too sure how to handle this situation because I know ive never dropped it in water or anything, I dont think I have ever even dropped it, I keep it in a case.
They will say,
Welp looks like you have tried everything can you take out the battery what color is the water damage indicator?
You tell them white (Given that it is indeed white)
They will say okay well we can send you a new phone, (or the next best whatever your case may be) and you give them your IMEI number, and read you the script which I almost have memorized and then they charge you 5 bucks for next day delivery to your next bill, and when your phone comes brick your old handset and send it back!
Thats it!
gabriel713281 said:
Works 100% of the Time...
Call The rep and say this..
I dont know whats wrong with my phone it just stopped turning on.
Ive Changed the battery because a friend of mine has the same phone and I also changed the storage card because I have had several of them.. Im not too sure how to handle this situation because I know ive never dropped it in water or anything, I dont think I have ever even dropped it, I keep it in a case.
They will say,
Welp looks like you have tried everything can you take out the battery what color is the water damage indicator?
You tell them white (Given that it is indeed white)
They will say okay well we can send you a new phone, (or the next best whatever your case may be) and you give them your IMEI number, and read you the script which I almost have memorized and then they charge you 5 bucks for next day delivery to your next bill, and when your phone comes brick your old handset and send it back!
Thats it!
Click to expand...
Click to collapse
If I'm not mistaken this is called fraud?
Care to elaborate on the "$20 Warranty Exchange Fee"? This is something I haven't heard of before...I just remember having to pay for shipping
txlonghorn321 said:
Care to elaborate on the "$20 Warranty Exchange Fee"? This is something I haven't heard of before...I just remember having to pay for shipping
Click to expand...
Click to collapse
Don't know much as to the why's and what not's, all I know is they charge it unless you have full insurance in which case they only charge $5. Most likely to offset the cost of people abusing the system by ruining their own devices and then getting a replacement.
Sent from my SGH-T989 using XDA App
TJBunch1228 said:
Don't know much as to the why's and what not's, all I know is they charge it unless you have full insurance in which case they only charge $5. Most likely to offset the cost of people abusing the system by ruining their own devices and then getting a replacement.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Yes, A rep from t-mobile told me that it does offset costs of replacements (refurbishing them) and 2 day/overnight shipping cost.
Are there any threads on going back to stock with the.2.3.6 ota?
Sent from my SGH-T989 using XDA App
Basically, here is what happened.
Was flashing a new ROM with CWM, and I was using the new CWM touch (which I though was cool at the time). When I flash my ROMs, I usually have it on a SD card ready to go, format everything (ext, system, interal_sd, dalvik cache, battery stats, etc) but when I flipped my phone over to pop in the MicroSD card, my index finger hit the reset button. Oops...I thought no big deal at that moment, until I realized that my phone wouldn't do anything now.
So yeah, when I hit the power button the blue LED comes on, but screen stays black. Have to pull the battery to get it to go off. So I went to radio shack, bought some 100k resistors and made a jig...didn't work. When I pop it in, it just gives me the blue LED immediately, but that's it. I thought my jig was bad, so I bought one from usbjig.com, which does the same thing as the one I made. Either the one I made was bad as well as the one I bought, or my phone is beyond fixing? I am infuriated with CWM Touch, which I thought was great...but it's the reason I'm in this predicament. Any hope of fixing, or should I just activate my old Plam Pre until I can get a new phone?
Hope you bought insurance.
CWM touch destroys our phones. There are only a dozen or so threads telling people to stay away from it.
gharlane00 said:
Hope you bought insurance.
CWM touch destroys our phones. There are only a dozen or so threads telling people to stay away from it.
Click to expand...
Click to collapse
Oh fully agree that I made the mistake of installing CWM Touch without researching it. But are you saying there is no fixing my phone?
Hey OP, its not looking good my friend... I am a little confused though, why was your SD card out while flashing? Is that how you had been flashing ROMs: take card out, wipe, then insert card and flash ROM? As all of that is unecessary, when you wipe the phone it does not wipe the ext sd card as well. Second, does your computer recognize the phone at all, when you plug into the USB do you hear a "ding"? My guess is that a trip to the Sprint store is in your near future. Ultimately, not a huge mistake just $35 out of pocket if you dont have insurance.
you bricked it. warranty, insurance, or sell. i lost $200 due to a bricked device and no warranty.
jasone4gt said:
Hey OP, its not looking good my friend... I am a little confused though, why was your SD card out while flashing? Is that how you had been flashing ROMs: take card out, wipe, then insert card and flash ROM? As all of that is unecessary, when you wipe the phone it does not wipe the ext sd card as well. Second, does your computer recognize the phone at all, when you plug into the USB do you hear a "ding"? My guess is that a trip to the Sprint store is in your near future. Ultimately, not a huge mistake just $35 out of pocket if you dont have insurance.
Click to expand...
Click to collapse
I do have insurance, but would they even do anything with my phone at this point?
tycoonbob said:
I do have insurance, but would they even do anything with my phone at this point?
Click to expand...
Click to collapse
I bricked my phone... they replaced it... I told them I got a system update and when it restarted all I got was a black screen, the rest is history
Sent from my SPH-D710 using xda premium
mauricehall said:
I bricked my phone... they replaced it... I told them I got a system update and when it restarted all I got was a black screen, the rest is history
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Replaced via insurance claim, with a $100 deductible? or in store, for free?
blue light froze on me and screen stayed black. The tech thought it was an LCD issue so she replaced the screen with a white galaxy's screen. Gave a nice black/white look but the phone was bricked. Sprint replaced it for free. However if I didn't have TEP they said I had to pay $35. don't worry, you won't need to pay $100
Sent from my SPH-D710 using xda premium
Phone replacement you have a few options. Just as you took time to write your long story about what happened to you hopefully you will use that time in the future to research thing before you do them. To seen if you can bring your phone back I suggest you read the How I bricked my phone thread. It has alot of info
Sent from my SPH-D710 using Tapatalk
tycoonbob said:
Replaced via insurance claim, with a $100 deductible? or in store, for free?
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in store free for me
big_slug06 said:
in store free for me
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How are some ppl getting it done for free?
same thing i did i bought my white s2 and brick the same day blue led black screen (not followed directions the way i was to ) for me this was my only option hope it helps someone i just sent it today so ill let you guys how it goes http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch-jtag-brick-repair/
I have been told at the sprint store that a replacement in the first year, without insurance will run $35.
Sent from my ePiC4gT
jasone4gt said:
I have been told at the sprint store that a replacement in the first year, without insurance will run $35.
Sent from my ePiC4gT
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Click to collapse
Yup I just said that this happened after an update. Kinda felt bad lying though lol
Sent from my SPH-D710 using xda premium
So I spoke with someone at the Sprint store, and they basically said that if it required a replacement, I would be getting a refurb and it would be Wed at the earliest before they would have one for me. Instead of going in and dealing with them, I'm just going to do an insurance claim.
per #13 use the mobile tech videos web site. i have several friends that have used them for this very issue and works like a charm.
MobileTechVideos was able to resurrect my epic 4g too! I give them two thumbs up!
i had the BLOD( blue light of death) and nothing will fix it! no jig and no JTAG
I had a problem with my USB port not recognizing mtp/Mass strorage. They replaced it for free with a refurb. No problems since. As for touch recovery, tried it once while on gb. Nearly bricked my device back then. And no ICS was available at the time. Thank goodness. Used sfhubs one click about 7 times before it finally booted . Just my opinion, and i apologize to any devs working on a touch recovery, but touch recovery is the devil to the E4GT. I won't ever use it. I do have a few versions on the pc for Library reference, but will i ever use it..even the new one, you are playing with fire. Ya won't ever find that recovery on my phone. I hope this is a lesson learned. Take it to sprint, use your insurance (that's what its for) and chalk it up to experience.
I cant even get it to start in bootloader
grunted said:
I cant even get it to start in bootloader
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Are you asking for help? Or just announcing?
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
help
Whiplashh said:
Are you asking for help? Or just announcing?
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
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Help please
I hit the power button nothing happens not even boot loop please help
grunted said:
I hit the power button nothing happens not even boot loop please help
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Give us the story of what you were doing before or when it crapped.
epic4GEE said:
Give us the story of what you were doing before or when it crapped.
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I tried to flash cwm touch
grunted said:
I tried to flash cwm touch
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Hold volume down and power and home
Does it do anything? If so, get Odin and flash a stock tar for jellybean.
******WARNING: THIS WILL WIPE EVERYTHING ON PHONE (not external sdcard, the PHONE).*******
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Whats the name of the cwm file you flashed and how you flashed it
Sent from my SPH-L710 using xda app-developers app
evo4gnoob said:
Whats the name of the cwm file you flashed and how you flashed it
Sent from my SPH-L710 using xda app-developers app
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This ^
Also, if you did it through the app, I've heard a lot of reports lately of people bootlooping after updating their recovery.
So if you can get it recognized in ODIN, flash a recovery through that and then see if you can get into it
I think i did the same. i was installing liquidsmooth for the S3 and went to reboot it and bam! bricked. i realized i did not do a wipe i just did an install on top of the rom. I have since then tried all button combos but no luck. I have installed odin and seems like when i plug in the phone to the computer and hold VOL UP+home+power my PC recognizes it but i dont think odin does. So I plan on going and buying one off craigslist and activating it in the morning if i cant do anything by then.
CNexus said:
This ^
Also, if you did it through the app, I've heard a lot of reports lately of people bootlooping after updating their recovery.
So if you can get it recognized in ODIN, flash a recovery through that and then see if you can get into it
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My phone is dead can't get it in to Odin or recovery nothing happens
grunted said:
My phone is dead can't get it in to Odin or recovery nothing happens
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Click to collapse
Then it sounds to me like you have yourself a fancy paperweight. Where did you find the ROM you were flashing when it occurred?
tkepk181 said:
Then it sounds to me like you have yourself a fancy paperweight. Where did you find the ROM you were flashing when it occurred?
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He was trying to flash cwm touch
I sent my phne to mobiletechvideo and got it fixed to stock. Cheaper than buying a new phone
Sent from my SPH-L710 using Tapatalk 2
They fix a hard brick
Sent from my SPH-L710 using Tapatalk 2
FYI if you had a hard brick call Samsung and tell them it just stopped working and they will send you a box pre paid to send your phone in and a refurbished phone for your replacement. I end up getting a new phone as a replacement as I bricked mine a few weeks after the phone can out. I did this three times and the last time got a refurbished one. You don't pay nothing and the phone come in about a week the only thing that stuck is you have to setup your phone all over again. There really nice on the phone and didn't ask me about flashing or rooting my phone they just tried to have me trouble shoot the phone which I couldn't. Oh one thing our phone I's covered for one year manufacture warranty that has nothing to do with the carrier.
Sent from my SPH-L710 using XDA Premium App
bonebeatz1234 said:
FYI if you had a hard brick call Samsung and tell them it just stopped working and they will send you a box pre paid to send your phone in and a refurbished phone for your replacement. I end up getting a new phone as a replacement as I bricked mine a few weeks after the phone can out. I did this three times and the last time got a refurbished one. You don't pay nothing and the phone come in about a week the only thing that stuck is you have to setup your phone all over again. There really nice on the phone and didn't ask me about flashing or rooting my phone they just tried to have me trouble shoot the phone which I couldn't. Oh one thing our phone I's covered for one year manufacture warranty that has nothing to do with the carrier.
Sent from my SPH-L710 using XDA Premium App
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Shouldn't be doing this when you hard brick your phone, that's for actual phone defects and your dumb mistake doesn't fall into that category... :banghead:
SPRINT GS3 FAQ
bonebeatz1234 said:
FYI if you had a hard brick call Samsung and tell them it just stopped working and they will send you a box pre paid to send your phone in and a refurbished phone for your replacement. I end up getting a new phone as a replacement as I bricked mine a few weeks after the phone can out. I did this three times and the last time got a refurbished one. You don't pay nothing and the phone come in about a week the only thing that stuck is you have to setup your phone all over again. There really nice on the phone and didn't ask me about flashing or rooting my phone they just tried to have me trouble shoot the phone which I couldn't. Oh one thing our phone I's covered for one year manufacture warranty that has nothing to do with the carrier.
Sent from my SPH-L710 using XDA Premium App
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Click to collapse
You hard bricked three times!!!! Don't experiment use stuff you know will work!!!
Sent from my blue galaxy
bonebeatz1234 said:
FYI if you had a hard brick call Samsung and tell them it just stopped working and they will send you a box pre paid to send your phone in and a refurbished phone for your replacement. I end up getting a new phone as a replacement as I bricked mine a few weeks after the phone can out. I did this three times and the last time got a refurbished one. You don't pay nothing and the phone come in about a week the only thing that stuck is you have to setup your phone all over again. There really nice on the phone and didn't ask me about flashing or rooting my phone they just tried to have me trouble shoot the phone which I couldn't. Oh one thing our phone I's covered for one year manufacture warranty that has nothing to do with the carrier.
Sent from my SPH-L710 using XDA Premium App
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Click to collapse
This is called fraud. It's not a manufacturer defect that you screwed up. It's a you defect :thumbdown: people like you are the reason prices keep going up instead of going down.
☆SoA: Son's of Android™☆
I like to break stuff!
bonebeatz1234 said:
FYI if you had a hard brick call Samsung and tell them it just stopped working and they will send you a box pre paid to send your phone in and a refurbished phone for your replacement. I end up getting a new phone as a replacement as I bricked mine a few weeks after the phone can out. I did this three times and the last time got a refurbished one. You don't pay nothing and the phone come in about a week the only thing that stuck is you have to setup your phone all over again. There really nice on the phone and didn't ask me about flashing or rooting my phone they just tried to have me trouble shoot the phone which I couldn't. Oh one thing our phone I's covered for one year manufacture warranty that has nothing to do with the carrier.
Sent from my SPH-L710 using XDA Premium App
Click to expand...
Click to collapse
Please do not encourage other members to commit fraud.
Fraud: A false representation of a matter of fact—whether by words or by conduct, by false or misleading allegations, or by concealment of what should have been disclosed—that deceives and is intended to deceive another so that the individual will act upon it to her or his legal injury.
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Whether or not they do replace it is irrelevant. When you decided to root your phone, you voided any and all claims on your warranty (which covers manufacturers defects only). If all of the people who hard-brick their phones claim it on the sprint warranty, you'll see a drastic increase in one (or all) of the following:
Phone Costs
Plan pricing
TEP Costs
"Premium Data" charges
By "claiming ignorance," you are willfully misrepresenting your situation to Sprint, with the intent to deceive Sprint so that they may pay for your mistake. This, by definition, is fraud. Now, you probably won't be sitting in front of a Grand Jury because of one (or three) replaced phones, but it honestly speaks volumes to your moral character if you see no problem with this.
What you're doing is passing the buck on your mistake off to Sprint. Sprint, in turn, will pass that cost onto us. Please don't recommend this course of action again.