Hi,
Since the latest firmware update from HTC for the dhd deleted mail is still displaying in my inbox. I am using Zarafa as exchange provider and until now everything had worked fine. New emails are still shown on the DHD but when I delete some mail on another mail client or the web interface it still is there on the DHD even after invoking a manual synch. Had anyone else similar issues after the update? Is there some log file I could have a look at,to see if any errors occur during sync ?
Kind regards,
Jan
Sent from my HTC Desire HD A9191 using Tapatalk
Related
Hi, I hope this hasn't been asked, I searched and had a look through a few pages manually and couldn't find anything.
I seem to have a problem sending emails from my hotmail account on the HTC Desire. I have an HD2 set up with my account and it works fine, but my friends desire set up with MY details will receive my emails but not send them. Has anyone come across this before. I've been through the settings and they match up with what is listed online.
Thanks in advance
(again hope its not already been asked)
Check your account settings and apply these settings:
Outgoing:
Outgoing mail server address - smtp.live.com
Security type - TLS
Server port - 25
Sent from my HTC Desire using XDA App
MasDroid said:
Check your account settings and apply these settings:
Outgoing:
Outgoing mail server address - smtp.live.com
Security type - TLS
Server port - 25
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Hi, yeah I've checked through these and they perfectly match the settings on the phone. I've even registered myself for Gmail, set up the phone to receive the Gmail emails (which it does fine) but it will also not send from the Gmail account.
The messages disappear, they go to sent items not outbox. But just never seem to reach the destination. (tested the destination several times by sending emails from my HD2 and its working fine)
Thank you anyway though
Try changing the outgoing server port to 587 and that should work for you.
If not, are you rooted or running the stock firmware? Have you tried a hard reset to eradicate any potential software bugs?
Sent from my HTC Desire using XDA App
Yeah I saw someone had 587 and I tried that. I think I have found the problem (after saying I tested the destination thourghly) emails sent from the Desire are being rejected by our mailscanner. However when sent from my HD2 they arrive fine. But when I sent an email from the Desire to another hotmail account it worked. When sending to a yahoo account it arrived and then instantly disappeared again into junk. So I guess now I would ask...do you know why the emails are being put into junk when sent from the desire, but the same email from an HD2 doesn't?
Thanks
No idea mate. I thought it could be something to do with your mailscanner config on your mail server but like you say, it receives email ok when sent from your HD2 :S
Sent from my HTC Desire using XDA App
Yeah definitely a weird one, I guess I'll have a tinker and see what happens, if I get a result I'll post it up incase anyone has the same problem in future.
But thanks for your help
Dan
No worries bud, good luck
Sent from my HTC Desire using XDA App
Wanted to check if anyone is having problems with the stock HTC MAIL APP after Froyo OTA Update.
I use my Desire for work emailing and usually download my emails to both my Desire and notebook. I'm aware of the previous bug in 2.1 where emails get deleted of the mail server if they are deleted from the phone.
After the OTA update, I am still able to download emails to both my Desire and notebook, but if I "refresh / check for new mail" HTC Mail deletes all previously downloaded emails in my inbox.
I tried K-9 Mail and the same thing happens!
Is there a setting that I'm missing? Appreciate any help!
I was having the same issue,but have resolved it by changing my account settings from POP3 to IMAP.
Hope this helps...
Sent from my HTC Desire using XDA App
Thanks, but changing to IMAP (server port 143) didn't help.
Same thing happens. Any other suggestions?
Called the Australian arm of HTC Customer Service and surprisingly got a call back in about an hour. They did some "tests" and now acknowledge the problem and promised to call me back in a few days with a solution. Fingers crossed!
Will post results if successful for others with this problem.
Mail missing
Hi
Having the same problem and changing to IMAP did not help.
This is wery iritating.
omb
Someone from another thread suggested a workaround by setting your native client (outlook) to NOT delete emails from the mail server after it has been downloaded.
This wont' work for me as I have size restrictions on my account.
I've just been forwarding the emails to myself and the emails get stored in my SENT folder. Irritating, I know, but at least I have a copy of it on my phone.
smpt change smtp
"smpt change smtp"
I'm not sure what you mean, could you please elaborate! Thanks.
Any fix on this yet...driving me crazy.
This sucks, I even flashed a rom from Modaco that's totally stock except it has root, did a wipe before and still have the same thing.
jk2 said:
Wanted to check if anyone is having problems with the stock HTC MAIL APP after Froyo OTA Update.
I use my Desire for work emailing and usually download my emails to both my Desire and notebook.
Click to expand...
Click to collapse
After the Froyo update my HTC Mail app can't connnect to my google e-mail, using IMAP. I can still use my dedicated Gmail app for this, it's only the HTC mail app that will not connect.
Spoke with HTC Customer Service earlier, supposedly they're working on a patch to get the mail app working properly. Unfortunately, no indication of when!
I posted this in another thread:
Crap. I have the exact same problem. As soon as you download to your pc from the server the emails are gone. No solution yet? There is a workaround you can go to your native client (outlook) go to advanced setting and check "leave emails on server". Until this is fixed this is all we can do.
Here is a brief tutorial for Outlook 2003:
Under the Delivery section of the Advanced tab, Outlook 2003 lets you define how to handle downloaded and old emails on the mail server.
By default, Outlook 2003 downloads your emails from the server, and in effect deletes them from the server after successful downloads. Without needing access to the mail server itself, you can customize Outlook's email deletion behavior. Outlook 2003 gives you thee options.
Checking the Leave a copy of messages on the server checkbox instructs Outlook 2003 to leave a copy of your emails on the server indefinitely. You or your System Administrator will then need to delete the emails from the mail server itself.
Complementary options can refine how long, and under what conditions Outlook 2003 should leave a copy of your emails on the mail server; I have mine set to 30 days.
Hmmm...this must not be a very common problem at all. I seached a ton of threads and can't fine any complaints about this. Why the hell is this happening only two a few of us i have no clue???
Wiped data/cache before both rom installs.
Just wiped data/cache/ext and re-installed the third different (1 bone stock rom, 1 stock with ap2sd, one cyanogen fully custom) custom rom. Same problem as before. I've not given up and will hope for a fix in the next update from HTC or a patch.
I've done the same. Tried a few different ROMs and all have the same issue of deleting my INBOX.
I've reverted back to 2.1, pity as I was getting used to 2.2. Can't work without properly functioning mail app.
Will post a solution if and when it is finally available.
jk2 said:
I've done the same. Tried a few different ROMs and all have the same issue of deleting my INBOX.
I've reverted back to 2.1, pity as I was getting used to 2.2. Can't work without properly functioning mail app.
Will post a solution if and when it is finally available.
Click to expand...
Click to collapse
Thanks PM me and post here (i subscribed) if you hear anything also i'll do the same for you.
Hi, just had OTA software update to 2.12.110.4 and seems to have solved the problem................ finally
Thanks, do u have a link by chance?
I have a desire and also a desire hd - I connect them to exchange server 2010 - no problems with the desire. But the desire hd appears to not be able to send email (does not appear in sent items and recp does not get email) or upload contacts entered on the phone.
I have searched the web and found this post about it:
http://androidforums.com/android-ap...e-hd-cannot-send-android-native-mail-app.html
but no answers - so is this a common issue with the desire hd?
I do NOT want to use 3rd party software.
Despite my searches i have found nothing ... so I am asking here if anyone else has this problem or knows a way of fixing it.
Thanks
Kris
No problems here with Exchange 2010 SP1.
Sent from my Desire HD using XDA App
Ok... when adding a contact through the phone (on my exchange account) and going into my sync settings it states: "sync protocal error"
I think this may be related - BTW my exchange server does NOT use ssl
Any further ideas? - also can i get further details on this error?
Thanks
Kris
I have no pb with mail2web exchange account.
Hi Community/Devs,
Funny conversation with a friend who went and bought a Desire HD (because I recommended it to control his life and work on his emails, Exchange 2010).
After a long time of troubleshooting his issue where his emails cannot work on his Desire HD, he's called HTC themselves and they have told him that Exchange 2010 does not work on ANY of their devices (Android). Funny thing is... I have a normal Desire and my emails work perfectly on our Exchange 2010. My calendar, mail and contacts sync beautifully.
My mate, has problems syncing emails, contacts sometimes and calendar. Says it's connected but cannot send an email. This has been frustrating him as it is a fantastic phone, but can't get one of the most important things, emails, working on it and yet, it's perfect on mine.
Can anyone else confirm?
Thanking you all.
Hi,
nope the information from HTC is wrong. I have here two Exchange accounts on my Desire HD with Stock ROM. One is an Exchange 2007 and one a Exchange 2010. Both are working perfect as expected.
The question would be what the exchange system on the other side of the wire said when an error occured.
bye
Sven
Sven424 said:
Hi,
nope the information from HTC is wrong. I have here two Exchange accounts on my Desire HD with Stock ROM. One is an Exchange 2007 and one a Exchange 2010. Both are working perfect as expected.
The question would be what the exchange system on the other side of the wire said when an error occured.
bye
Sven
Click to expand...
Click to collapse
Thank for the confirmation. I'm linking this thread to my mate who has the problem. He may have some questions. I don't have a Desire HD, but just the first Desire. I know not much difference, but in all, you're saying it works which is what I would like for him to know and maybe go back to HTC and tell them to shove... ok, maybe not, but at least ask again in a polite manner.
Maybe HTC were referrinmg to Hotmail Exchange with DHD.
Their stock mail app does not work with this model yet. For this, you need to install the stock Google mail app, Improved Email or a paid version (some with HTML) from the Market.
Not sure if this was what your looking for, as you didn't state MS Hotmail. But maybe the reason given by HTC.
Hotmail does work with DHD Stock on exchange, but only on the 2.2.1 version of the ROM. However there is a refreshing bug with it.. and also no HTML
springy said:
Hotmail does work with DHD Stock on exchange, but only on the 2.2.1 version of the ROM. However there is a refreshing bug with it.. and also no HTML
Click to expand...
Click to collapse
Yes, there is that bug, that's why it doesn't work properly and unusable.
Sent from my Desire HD using XDA App
@OP: This is a Active sync issue, In Exchange 2010, active sync should be enabled for your friend;s profile for the sync to work. as him to check with this Exchange admin
Don't know if this may of any help but...here it goes
http://forum.xda-developers.com/showthread.php?t=797733&highlight=SERVER
Cheers,
I've been syncing with Exchange 2010 with no issues since end last year.
I had a friend who was experiencing the same issue a while back - but only over WiFi (syncing was fine using data). We got his mail syncing over WiFi after temp rooting his phone with VISIONary and then installing ASProxy.. (for some unknown reason he didn't want to root his phone).
VISIONary: (can't find Market link)
ASProxy: https://market.android.com/details?id=com.Alsu.ASProxy
hi,is anyone have issues with google syncing accounts such as contacts,weather etc on their desire?I've been trying to update them all morning but kept getting the following message "sync is currently experiencing problems.It will be back shortly".I'm in the Uk, using an unbranded and unrooted phone running an official android 2.2 froyo.
I have the same problem with contacts not doing the sync. I changed an e-mail address in a contact on my desktop browser yesterday, and when I wanted to e-mail that contact from the phone I still had the old address. I tried to sync, but no changes.
Anyone else? I think this is a long time issue for me, had problems with calendar sync too, wondering if there is anything to be done (except wait for gingerbread and hope that fixes it).
Stock, unbranded froyo.
Clear contact storage through settings-Application. Then sync.
Sent from my HTC Desire using XDA App
That did it. Thank you!