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So... all of a sudden, everytime i slide the screen up, it shuts the screen off. I slide it back, hit the power button a few times, then it turns back on?
NRG GTX 5/9 release
TMO USA
Is my screen busted?
Power off your phone, remove the battery and then put it back in, making sure it fits in there snuggly.
That has happened to me, and removing/replacing the battery fixed it.
Yes, as Amy noted this behavior is often attributed to the battery not sitting exactly right in the compartment. Sometimes just popping it out and back in is enough, but some people have reported needeing to slip a small piece of paper or something similar under the battery cover as well to help keep it snug. (It seems that the sliding motion can be enough to shake the battery off the contacts if it's not secure enough).
Let us know if that clears it up
okay. what the deuce.
my tp2 just literally started doing the same.
earlier today it was perfectly fine.
but now.
i slide out the keyboard and the screen goes blank.
i tried the remove battery and restart.
didn't help.
i tried the paper between battery and cover.
didn't help either.
the screen only goes blank when completely slid out.
if i hold it open just before completely open the screen is still on.
any suggestions?
thanks.
Yea, none of those things worked. However, keeping the battery snug helped with the issue of not hearing anything through the handset.
It honestly sounds to me like both of you are dealing with a loose connection between the screen and the motherboard somewhere, either power or video feed, can't say for sure which. Unless you're willing to disassemble your rhodium (which isn't impossible, just complex), it sounds like it's time to send it to a service center (for AT&T) or to HTC, since that would be a warranty repair.
I hope that this is just freak coincidence that both of you had this happen just now, and not a sign that we're all at risk of having the same issue eventually
How long have each of you had your phones?
EDIT: One more question for you guys...whatever is on the display on your screen rotates into landscape before the display shuts off right?
sirphunkee said:
It honestly sounds to me like both of you are dealing with a loose connection between the screen and the motherboard somewhere, either power or video feed, can't say for sure which. Unless you're willing to disassemble your rhodium (which isn't impossible, just complex), it sounds like it's time to send it to a service center (for AT&T) or to HTC, since that would be a warranty repair.
I hope that this is just freak coincidence that both of you had this happen just now, and not a sign that we're all at risk of having the same issue eventually
How long have each of you had your phones?
EDIT: One more question for you guys...whatever is on the display on your screen rotates into landscape before the display shuts off right?
Click to expand...
Click to collapse
i have own the phone for about three weeks...
though. bought it used from a friend who had it for four months.
but my friend bought it used from somebody too...
aka. not sure how long it has been used.
the display is rotated. and stays on as long as the right side is held.
before the 'tilt piece' is revealed. as soon as it is. the screen goes blank.
and i believe it would be the video feed...
i can still type with the keyboard. just can't see what i am typing.
unless i hold the screen from sliding completely out on the right.
and about the warranty...
would i have a warranty with htc still?
don't have proof of purchase.
just the phone and original box.
thanks.
My AT&T Tilt 2 has been exhibiting this behavior for some weeks now. It seems to be centered around the keyboard slide, but the behavior comes and goes. I found that slamming the phone on the desktop would bring it back to life for a little while, but then it would start to clap out again in a few days. What a pile.
Anyway, I have a fresh one from AT&T to swap out. Now all I have to do is get all my applications and stuff transferred over to the new phone before sending the craprod back to them.
sh4d0w86 said:
i have own the phone for about three weeks...
though. bought it used from a friend who had it for four months.
but my friend bought it used from somebody too...
aka. not sure how long it has been used.
and about the warranty...
would i have a warranty with htc still?
don't have proof of purchase.
just the phone and original box.
thanks.
Click to expand...
Click to collapse
Oh boy...yeah I didn't realize you'd gotten it third-hand. Well it has been less than a year since the Rhodium was released, so it's possible that HTC will still honor the 1-year manufacturer's warranty, but I can't guarantee it. My suggestion would be to just contact HTC America's service group (1-888-617-1113) and see what they say.
Best case: they agree to cover the repair
Worst case: an example of one of the risks you take when you buy something through "unofficial" channels
Yea luckily for me, I bought it second hand, but it was purchased from a retail store, meaning I got a warranty exchange. I just sent it back.
having same issue
im having same issue, when the phone is slid open, goes black, nothing gets it back on, the buttons light up, display dead
however, if i place it in stand by via power button in regular mode, then slide it open, it works, ive rattled and shook the phone, never goes back off, im typing this with it open and tilted....
any ideas?
prob leaving the htc community, samsung captivate, blackberry torch, or htc aria are my choices from at
So my phones earpiece began to cut in and out, which I found to be a chafed and broken flex cable. No biggie, I ordered a replacement piece and waited for it to show. As I waited the phone began to get worse, I lost the earpiece entirely, the leds stopped working as well as the sleep button. The screen, now only able to be woken by sliding, would not come on when slid out, but only once it returned..also the screen would shut off when I would slide it out again.
I have seen disassembled the phone again and installed the new cable and all is well, with one exception. The slide function of the screen no longer works, period. It will not wake, it will not rotate, and the keyboard doesnt illuminate unless I press a key. I have been through this phone 4 more times now and I simply cannot pin down exactly what tells the phone that it has been slid. I have heard talk of magnets, but found no sensor or magnet, I saw small contacts..that are all functioning properly. There is no cable or connection to the screen portion that connects to any sort of switch that I can see.
Does anyone know what triggers the slide?!
Sorry mate, im not an expert but I thought this may help.
https://fjallfoss.fcc.gov/oetcf/eas...e=N&application_id=259614&fcc_id='NM8RHOD300'
The link is to the FCC website showing links to internal photos of the phone, SAR values, micellaneous stuff, etc.
Maybe a different perspective of the phone might help.
Hope this helps you
Hey guys,
I have some weird issues with my XS and I don't know whether they are caused by software or hardware. Here's what bothers me:
Every time I connect something to my XS like the usb cable to charge it or transfer files, an hdmi cable or even headphones my phone gets totally unresponsive. The touch buttons respond after about the tenth press and even the screen is unresponsive as hell. If I scroll through the app drawer for example, my swipe gestures are often recognized as a press so that apps are launched although I made a fluid swipe gesture. On the other hand pressing on a screen to launch some app sometimes isn't recognized at all. If I plug out the whatever cable, everything's okay again.
So, what do you think? Is this a hardware or a software issue and what should I do now?
Some background information: I already tried a factory reset and such things. My phone software is stock ics (see signature).
Regards
mister-g1 said:
Hey guys,
I have some weird issues with my XS and I don't know whether they are caused by software or hardware. Here's what bothers me:
Every time I connect something to my XS like the usb cable to charge it or transfer files, an hdmi cable or even headphones my phone gets totally unresponsive. The touch buttons respond after about the tenth press and even the screen is unresponsive as hell. If I scroll through the app drawer for example, my swipe gestures are often recognized as a press so that apps are launched although I made a fluid swipe gesture. On the other hand pressing on a screen to launch some app sometimes isn't recognized at all. If I plug out the whatever cable, everything's okay again.
So, what do you think? Is this a hardware or a software issue and what should I do now?
Some background information: I already tried a factory reset and such things. My phone software is stock ics (see signature).
Regards
Click to expand...
Click to collapse
Hmm i havent experienced that before. Try updating to .50 stock and see if it is still there. If it is try and roll back to gingerbread. This will tell you for sure if it is sofware or hardware.
I'll try that but if you say that you never experienced that before, hardware would be more suspicious.
Sent from my LT26i using xda app-developers app
Many people experienced this, i still have it.
They said its a touchscreen fault or something and its needs to get replaced by sony.
Verstuurd van mijn Xperia S met Tapatalk
Are you planning to send it in? I mean I hate this bug and it bothers me a lot, but giving away my lovely phone for a while seems a bit cruel
Can I send it directly to Sony or do I have to send it back to my vendor (amazon)?
mister-g1 said:
Are you planning to send it in? I mean I hate this bug and it bothers me a lot, but giving away my lovely phone for a while seems a bit cruel
Can I send it directly to Sony or do I have to send it back to my vendor (amazon)?
Click to expand...
Click to collapse
Guys I have the same problem. When connected to the official charger and USB cable the problem is minimal. However with a car charger or an auc jack/headphone the touchscreen is unusable.
I found this on talk.sonymobile.com (not allowed to post links as newbie.. so hIIp://talk.sonymobile.com/thread/50236
Sep 24, 2012 7:27 AM (in response to diyotama)
Re: Touch screen problem with Xperia S (LT26i) [ICS Problem?]
Hey diyotama,
The guys at Meteor Ireland that sold me the phone are sending it to Sony for repair today.
Thanks,
sobanek
PS. They've identified the problem as a battery problem (something with voltage) that's why when anything was plugged into the phone, the touch screen would lag - because it didn't have enough voltage for the touch screen, and therefore, it wouldn't recognise all my touches.
The problem is I've unlocked bootloader and flashed some roms, lately very satisfied with Slimbean. However there are some issues with flashing and warranties.
I wonder if sending in my phone for repairs would be wise. So I would like your advise.
Is the cause a battery related problem? Is this ROM related?
Send in the device or live with the results of flashing?
I still dislike this issue but I can live with it now.. I noticed that my touchscreen bugs mostly in the lower parts of the display. So I installed some framwork mods that allow to use my phone upside down (rotated 180° and onscreen buttons enabled). So in the end its not a big deal for me anymore because the most touches are performed in the lower section of the screen.
I also unlocked my bootloader lately. If you want to send you phone in you can relock it but maybe they find out what you've done. But in my opinion this is a clear hardware issue which hast nothing to do with unlocking or flashing. So I think they can't say that this is your fault.. Regarding the voltage theory: interesting theory but I don't think this is true.. As I said: my touchscreen works perfectly in the upper part while charging but not in the lower..
I had issues like this when I used a different charger.
Yeah thats right.. I found out that the original Sony charger delivers 1500 mA.. If my phone is connected to this charger, the effect is at least noticable.. But when I connect my phone to my 800 mA car charger, the phone feels absolutely unusable..
wut... I got tired of using a screen protector, so I took it off. Immediately I noticed the screen became unresponsive at times, and discovered it was the bottom part that was unresponsive (as @mister-g1 wrote). But it only happened when the charger or aux was connected . And then I re-applied the screen protector and the problem was completely gone! I can reproduce this in real time with the app "touch test" and record it if anyone is interested.
So it looks like I need to buy some new screen protectors..
Also, did anyone send their phone in for repair and got it fixed?
When the screen protector is altered, you must change it. Regarding that other problem, well...always use original chargers, headphones...etc. If along the way you did otherwise, well, that's the source of your problem. My advise is that from now on you must use only original chargers/headphones/etc and your phone will adapt back, it may take a while but it will do it.
TIP : Try plugging in the headphones while the screen is off. See what happens when you turn it on.
Best of luck.
skywalkerdroid said:
When the screen protector is altered, you must change it. Regarding that other problem, well...always use original chargers, headphones...etc. If along the way you did otherwise, well, that's the source of your problem. My advise is that from now on you must use only original chargers/headphones/etc and your phone will adapt back, it may take a while but it will do it.
TIP : Try plugging in the headphones while the screen is off. See what happens when you turn it on.
Best of luck.
Click to expand...
Click to collapse
I should be able to use it without screen protector.. Anyway I bought 6x screen protectors, so I have enough for a while The problem occurs with original charger and headphones, and when I plug it in when the screen is off. And even though I have used my N7 charger, that should not be a problem.
Sent from my Nexus 7
Same here.. I always used the original charger and the problem was always present.. And using another charger shouldn't be a big deal.. Thats definately a hardware issue.. Think of the yellow tint screens and so on.. Sony does not always deliver the best screens.. The Xperia SP has similar problems like shown in this video:
http://www.xperiablog.net/2013/05/17/some-xperia-sp-units-suffering-from-display-glitch/
Exact the same thing happens if I try drawing linesa while charging..
Hi,
I'm experiencing a problem that when I tilt my note (s-pen in the socket and facing downwards) and shake lightly, the device detected that the pen is detached but in fact it is still in the holster. It pose as a problem because when I bring out the device the screen turns on now and then when it is in my bag. This cause a lot of battery drain. I'm not sure if everyone is experiencing this or my set is faulty.
Anyway if anyone wonders,
The stylus problem is related to a LCD problem according to the samsung technician. I was playing with the day note using the ipad's smart cover. I wonder if its the magnet that damaged the LCD..
Same problem
earthtk said:
Hi,
I'm experiencing a problem that when I tilt my note (s-pen in the socket and facing downwards) and shake lightly, the device detected that the pen is detached but in fact it is still in the holster. It pose as a problem because when I bring out the device the screen turns on now and then when it is in my bag. This cause a lot of battery drain. I'm not sure if everyone is experiencing this or my set is faulty.
Click to expand...
Click to collapse
I just started having that problem as well and I haven't put my screen near a magnet. Did the tech give you an idea as to what needs to be done?
kmroth20 said:
I just started having that problem as well and I haven't put my screen near a magnet. Did the tech give you an idea as to what needs to be done?
Click to expand...
Click to collapse
It is the same to me. I don't use any magnetic case. Sometimes I grab with my hand and it turn on because of the pen detached detection.
Is there a way to turn it off? Without root?
whpgab said:
It is the same to me. I don't use any magnetic case. Sometimes I grab with my hand and it turn on because of the pen detached detection.
Is there a way to turn it off? Without root?
Click to expand...
Click to collapse
Why in God's good name did you not, or do you not, return it and get an exchange? This is obviously not normal behavior and is a problem, and will likely get worse as time goes on....I would not accept that out of a6 hundred dollar tablet....no chance
Anyone feel the detection of the s pen in the holder is too sensitive?
Going to be getting this tablet tomorrow and I was wondering how SquareTrade works? I bought the tablet for $499.00 on Amazon so am I supposed to buy the 450-500 plan or the 500-600 plan? I got the 16 GB version so MSRP is $550 but I paid $499. I'm new to this extended warranty stuff.
earthtk said:
Hi,
I'm experiencing a problem that when I tilt my note (s-pen in the socket and facing downwards) and shake lightly, the device detected that the pen is detached but in fact it is still in the holster. It pose as a problem because when I bring out the device the screen turns on now and then when it is in my bag. This cause a lot of battery drain. I'm not sure if everyone is experiencing this or my set is faulty.
Click to expand...
Click to collapse
i got the same problem, even without the magnet cover. I cannot turn it off from the setting.
never had any detection probleme
Yea had the same problem.it was a hardware problem..got a replacement and haven't had that problem at all..
Sent from my SGH-I337 using xda premium
Hey All
Today I picked up an HTC One M8.
Have set it up and only had it up and running for a few hours.
I plugged it in to charge using the charger that came with it and noticed that the screen would become erratic. Phantom touches would register making it very hard to use. Have tried it in different sockets but the issue remains.
I have tried a spare charger that I have in the house and the issue is not present.I know the HTC charger is a little different in that it supports some kind of quick charger, so its not really a like for like swap I guess.
Is there a chance that the included charger is faulty? Or could the phone be at fault?
I really don't want to have to return it but will it it looks like its the phone that has an issue.
Thanks
Well, at this point its hard to guess from here. Can you upload some snaps/videos ? It would be helpful for anyone who visits the thread. It doesn't take much time either. :good:
Is it a brand new phone? if not I think the digitizer is going bad.
scorror said:
Is it a brand new phone? if not I think the digitizer is going bad.
Click to expand...
Click to collapse
Yeah it's brand new. Phone is fine off charge and when using other charges. It's just the stock charger tat seems to cause issues.
warpkid said:
Hey All
Today I picked up an HTC One M8.
Have set it up and only had it up and running for a few hours.
I plugged it in to charge using the charger that came with it and noticed that the screen would become erratic. Phantom touches would register making it very hard to use. Have tried it in different sockets but the issue remains.
I have tried a spare charger that I have in the house and the issue is not present.I know the HTC charger is a little different in that it supports some kind of quick charger, so its not really a like for like swap I guess.
Is there a chance that the included charger is faulty? Or could the phone be at fault?
I really don't want to have to return it but will it it looks like its the phone that has an issue.
Thanks
Click to expand...
Click to collapse
Do you have a case on your phone? I have a UAG case and the charger sometimes doesn't fully click leading to that behaviour. Without the case there is no problem using the phone while charging.
Maybe the stock charger is faulty. Probably the wires has lost continuity.
I have the same issue with a unofficial charger (2.0A).
No issue with original charger (1.5A)
You are not alone
I also have a HTC One M8 with the same problem!
I have to disconnect the USB cable so that I can use the phone correctly without 'phantom touches' activating things I didn't want.
A classic example is pressing the back button will more often than not take me to google now. It's not supposed to do that. It only ever does this when charging.
Also when using any app the phantom touches will activate things I didn't want it to. Some apps will indicate which button you clicked and this is the perfect way to see this problem in action, because buttons will be clicking that you didn't even touch.
It's almost like the touch screen becomes ridiculously sensitive and even just a touch of breeze from a fan can activate a phantom touch.
My phone has done this since brand new. I've had the phone for around 3 months now. There was a software update since I had the phone and it didn't fix the problem.
It does this for me with the stock USB cable, samsung USB cable, generic USB cable, charging from AC/PC/Car it doesn't matter.
It even has the problem when the battery is at 100% with the cable connected.
The only way to accurately use the phone is to unplug the cable!
I'm in Australia on the Telstra network
Android: 4.4.3
HTC Sense: 6.0
Software: 2.23.841.1
HTC SDK API 6.25
Erratic Touch on Verizon HTC One M8
This has been driving me mad.
Got Verizon Variant Red HTC One M8 near the beginning of August.
I bought a spigen clear case, a longer usb cable, and a 2AMP charger to use at work. I was chewing through the battery while playing Clash of Clans on it at work.
I pretty much always turn on visual feedback for touch on my smartphone now and noticed sometimes while playing Clash I would see multiple touches go in a horizontal line across my screen (if you do not know you play clash of clans in a horizontal position so technically the lines would run vertically down the phone)
I also have a tempered glass screen on my phone so I figured it was some kind of freak nuance with the case pushing the glass or something.
Bought a UAG Case for my phone, few days later I notice the same behavior, bought cases have a small "lip" to protect the screen if you drop the phone face down, I again figured this must be the culprit and bought a new case.
Barely there Clear case by casemate, I have had the case for 3 days and today is my first day at work since, immediately upon connecting my charger I noticed the erratic touch behavior.
At this point I realized it was never the case, it has to be something with charging in general or the specific charger I am using.
Anyone got any clue what is actually causing this issue?
Links to all of the hardware I mentioned in this post for clarification:
iXCC-SMART-Capacity-Travel-Charger/dp/B00HPTU0OU/ref=sr_1_16?ie=UTF8&qid=1410767078&sr=8-16&keywords=2+amp+charger
Hi-Speed-Braided-Tangle-Free-Charging-Motorola/dp/B00HZXYYQ6/ref=pd_cp_cps_2
Case-Mate-Barely-There-Case-HTC/dp/B00IZFYI28/ref=sr_1_1?s=wireless&ie=UTF8&qid=undefined&sr=1-1&keywords=barely+there+htc+one+m8
Spigen%C2%AE-STRONG-FLEX-Release-Capsule-Premium/dp/B00IF5B218/ref=sr_1_6?s=wireless&ie=UTF8&qid=1410767095&sr=1-6&keywords=htc+one+m8+case
URBAN-ARMOR-GEAR-Case-HTC/dp/B00IEFUB3E/ref=sr_1_1?s=wireless&ie=UTF8&qid=1410767120&sr=1-1&keywords=uag+htc+one+m8
EDIT: not enough posts to post links, but if you just insert the standard amazon address in front of all of those you'll get to the items in question.
Hi guys, any news?
I'm experiencing the same issue and this is driving me mad.
Experiencing this with different chargers. My cover is a Spigen Ultra Hybrid Metal Slate...if I put it off, theres no problem while charging
Greetings from Switzerland
Hi guys,
I have faced the issue as well. In my case, if I charge the phone using the dot view case then the touchscreen behaves wrongly. However, if I charge the phone with no case at all it works fine.
Anyway after I flashed the latest firmware (.401.6) the problem is gone. What firmware do you have?
Cheers.
Hi Guys,
For anyone interested, I have just noticed that it happened depending on the charger also.
Cheers.
I have the same problem
Using htc one m8 developer edition 4.4.2. This issue comes with every charger. With or without case or screen protection.
Yep, I've noticed this issue as well. Any solution?
warpkid said:
Yeah it's brand new. Phone is fine off charge and when using other charges. It's just the stock charger tat seems to cause issues.
Click to expand...
Click to collapse
If it's brand new, take it back for a replacement. The sooner the better because the longer you wait, the more they may think it is user caused.
I just got my phone replaced due to bad mic. I had a brand new one on release day and now I got a refurb both suffered the same issues. It's not always that it does it but it certainly pisses you off. Same symptoms as the op describes, I have yet to find a permanent solution.
This is so super irritating. I feel you. I just found out though that it occurs when I have my case on.. So whenever i use the phone when I'm charging I have to pull the case off. It really doesn't make any sense lol but this is my workaround for this bug.
I also have the same problem
It seems to occur when the phone is close to full charge. Every app goes crazy. When I unplug the charger it returns to normal.
jaycaplan said:
It seems to occur when the phone is close to full charge. Every app goes crazy. When I unplug the charger it returns to normal.
Click to expand...
Click to collapse
I have the same issue with mine; I found a website which said to do the following:
Using two fingers swipe down on the status bar then touch the gear icon > Display & Gestures > G-Sensor calibration
Place your phone on a flat surface then touch Calibrate.
After the calibration process has finished tap Ok.
You should also calibrate the finger touch on your screen to deal with the keyboard issue.
Open “Settings” and go to “Language and Keyboard”
Tap “HTC Sense Input”
Tap “Advanced”
Tap “Calibration tool” (Calibrate your screen for a better touch experience)
Now you are asked to type the given sentence
One done, Calibration Complete message appears
Hit “Reset Calibration” to reset screen to factory default
Click to expand...
Click to collapse
It's still present, but it hasn't been as bad - I turned on the visual feedback in the developers settings, and you can watch the cursor fly all about the screen like it's possessed!
Same issue here, on the latest software. This is my second m8 with the same issues.