Hey guys, I cracked the screen on my HOX so I replaced the screen with a unit from directfix.com
After double checking all of the flex cables I tried to power the phone on and I am getting nothing from the screen and the vibration motor is constantly buzzing.
The only signs of life is the red LED, the three capacative buttons will light up, and the aforementioned constant vibrating. If i hold the power button to attempt to turn it off the buttons blink several times then it seems to stay on after that.
Has anyone heard of a problem like this before? Its killing me not having my HOX! I had to put my sim card in my old iphone 3gs and I have to say that this sucks really bad.
Are you sure you've connected everything correctly? It sounds like there's something being shorted! I'd recommend you to dissassembly again, an assembly again BUT THIS TIME VERY CAREFUL. Best is if you use a video tutorial if you think you're not experienced enough.
nitrous² said:
Are you sure you've connected everything correctly? It sounds like there's something being shorted! I'd recommend you to dissassembly again, an assembly again BUT THIS TIME VERY CAREFUL. Best is if you use a video tutorial if you think you're not experienced enough.
Click to expand...
Click to collapse
Thank you for the advice. I disassembled the phone and carefully put it back together. I took care to make sure the flex cables for the LCD, vibrator/button strip, antenna, volume buttons and digitizer were all carefully connected.
Now the vibrate function seems to work fine as it just gives me a short pulse when I turn the phone on as it usually does. The screen however, still refuses to turn on. I made extra sure that its flex cable was put in the right way and that it was secured with the jaw bone connector.
This video here www youtube com/watch?v=OIeO0DueMcg&feature=youtu.be at about 6:00 shows that you can test the LCD midway through the assembly process.
I tried exactly that and the LCD would still not turn on. I am just hesitant to return it because I know that the chances of the screen being a complete dud are very slim.
Now when the phone is turned on the three capacitive buttons remain on which I know didn't used to happen.
Swilli89 said:
Thank you for the advice. I disassembled the phone and carefully put it back together. I took care to make sure the flex cables for the LCD, vibrator/button strip, antenna, volume buttons and digitizer were all carefully connected.
Now the vibrate function seems to work fine as it just gives me a short pulse when I turn the phone on as it usually does. The screen however, still refuses to turn on. I made extra sure that its flex cable was put in the right way and that it was secured with the jaw bone connector.
This video here www youtube com/watch?v=OIeO0DueMcg&feature=youtu.be at about 6:00 shows that you can test the LCD midway through the assembly process.
I tried exactly that and the LCD would still not turn on. I am just hesitant to return it because I know that the chances of the screen being a complete dud are very slim.
Now when the phone is turned on the three capactive buttons remain on which I know didn't used to happen.
Click to expand...
Click to collapse
Update: So I was thinking the phone was booting up all the way, but I just saw that my computer won't recognize the phone beyond making a connection sound; I just can't see it in windows. As i said the capacitive lights stay on, but if I fold the power button they blink 15 times exactly and the phone seems to power off. Should I assume the SoC is dead or gamble with a replacement LCD?
Swilli89 said:
Update: So I was thinking the phone was booting up all the way, but I just saw that my computer won't recognize the phone beyond making a connection sound; I just can't see it in windows. As i said the capacitive lights stay on, but if I fold the power button they blink 15 times exactly and the phone seems to power off. Should I assume the SoC is dead or gamble with a replacement LCD?
Click to expand...
Click to collapse
Hi, I'm in the exact same situation you have described above! Did you ever manage to work it out, what was the solution? Any info or help at all would be great, thanks!!
I did replace my lcd+digitizer as well as yous. And I had same problem. But it does work now.
1.open up your phone . Take all parts off, separated.
2. Take battery off.
3.Now connect power button.
4. Connect battery.
5.Switch it on (hold pwbt for 2sec), mobo+battery+power button itself.
6.Now wait 20 sec.
7.Now connect LCD ribbon(bottom one),make sure it's right in, push it in far as you can.
8.Now put it righ on bezel and connect digitizer ribbon.
9.Press pwbt and see does it work. If does put rest of stuff together and be happy.
I can make phototutorial on request.
I did it few times. The battery was touching the LCD ribbon and it comes of very little but screen comes off and I have to start all over again.
So make sure that ribbon it's not getting any pressure from battery.
Let me know does that help.
Sent from my repaired HTC One X
Hi everyone,
I've had my Desire Z for little over 2 years now and two months ago (was running CM7.2 at the time) I started getting a weird issue where my touchscreen would only be responsive when the keyboard was slid out (so the opposite problem of what quite a few other people have reported where the touchscreen becomes unresponsive when the keyboard is out). The status LED would also stay off whenever the keyboard was closed, and the keyboard backlight didn't come on anymore at all. Also, I had to make sure that the keyboard was slid out during boot, if the phone booted without the keyboard out the screen would not become responsive at all until after another reboot. My earpiece speaker stopped working around the same time so I was wondering whether it was just an issue with the flex cable becoming a bit loose, but the touchscreen would consistently start working again when I flipped the keyboard out, and also the physical scroll button on the top bit would always work, so I was still hoping it would be some weird software issue.
I then upgraded to Flinny's (amazing) Andromadus ROM (build 22, complete data+dalvik wipe) after which the keyboard backlight started working again, but the rest remained pretty much the same. Since then the touchscreen issues have been getting worse, so that I sometimes have to flip the keyboard in and out again a few times, or turn the screen on or off with the power button several times before it becomes responsive again, but then it tends to work fine until I lock the screen again, with no noticeable dead spots anywhere on the screen. I've had days where it worked all day without problems (except having to flip out the keyboard, that's been a constant for the past two months), and then today I haven't been able to get the screen to do anything at all even after dozens of reboots.
I've already bought a new digitizer and am all ready to put it in (I'll have to replace the broken earpiece anyway), but was wondering whether anyone has any thoughts on whether it could still be a software issue after all, or if anyone has experienced anything similar? The thing with having to flip the keyboard out to get not only the touchscreen but also the status LED to work is just so weird and makes me doubt that it's a pure broken digitizer or lose flex cable issue, so I'm wondering whether it would be better to first try reverting to a stock ROM before taking on the messy sticky glue stuff (I should be fine but still, never done it before)?
Many thanks!
From what you describe my best guess would be the main flex cable is what needs to be replaced. Flash a touch based recovery and see if you have the issue there as well, if so its very unlikely that its anything but a hardware fault
Sent from my Nexus 4 using Tapatalk 2
Thanks for the heads-up, I've been playing around a bit more with software and I do manage to get the screen working again occasionally, typically after the second boot into a newly flashed ROM or restoring a backup, and only until one or two reboots later when it becomes completely unresponsive again. I've tried CM 7.2.0 as well as Flinny's Andromadus 10, and it is only complete flashing that does the trick, cache wipe or factory reset alone does nothing. The two occasions where the touchscreen worked were still limited to when the keyboard was flipped out, and it also had to be flipped out during boot, otherwise nothing would work. I've learned to navigate my way around the phone by just using the hardware navigation button, but I'll have a close look at the flex cable when I take it apart to replace the earpiece speaker tonight...
Hello,
so I took my dear phone apart yesterday to replace the broken earpiece - everything went fine but after reassembly the replacement earpiece isn't working either, which leads me to think that all those little broken bits might actually be related to some contacts being a bit lose, all in the same region. Should've thought about that earlier really since the earpiece and the LED (only works when keyboard flipped out) are both in that top region that the digitiser data presumable also has to run through before passing through the flex cable.
In any case, I also took a picture of the flex cable which is slightly bent but doesn't seem straightforwardly damaged (see attachment, that thing on the right is *not* a rip). Think it's worth trying to replace it anyway?
What was truly bizarre is that after the first boot following reassembly the touchscreen worked quite consistently for the entire evening - I thought I might've fixed a lose contact by un- and replugging the digitiser cable, but then the screen went nonreactive again at some point. I wonder if the working screen was again actually related to some software reset caused by the battery being taken out for so long? In the meantime the actual screen and trackball are still working away perfectly. Bizarre.
Just to let people know the solution to the mystery: the increasingly odd behaviour was actually caused by an initially small rip in the flex ribbon cable that got bigger and bigger - it's actually half-visible in the picture I uploaded above, only that the rip is where the cable comes out from underneath the case, and not where it's wrinkled!
Just in case it could be useful for anyone, here's the (top half of phone) components in the order in which they failed on me, which I guess corresponds to the order of the respective data lines in the ribbon cable (from the top of the phone towards the center):
environment brightness sensor (I thought that the sensor had been broken for almost a year, but as soon as I rebooted with the new flex cable I noticed how my phone stopped shining into my face at full brightness - if your brightness sensor gets stuck reporting the same (low) value this means your flex cable is on its way out!)
earpiece speaker
status led
touchscreen
screen (non-alignment with edge of screen, visual artefacts)
screen (fade to black/power interrupt)
obstacle3 said:
Just to let people know the solution to the mystery: the increasingly odd behaviour was actually caused by an initially small rip in the flex ribbon cable that got bigger and bigger - it's actually half-visible in the picture I uploaded above, only that the rip is where the cable comes out from underneath the case, and not where it's wrinkled!
Just in case it could be useful for anyone, here's the (top half of phone) components in the order in which they failed on me, which I guess corresponds to the order of the respective data lines in the ribbon cable (from the top of the phone towards the center):
environment brightness sensor (I thought that the sensor had been broken for almost a year, but as soon as I rebooted with the new flex cable I noticed how my phone stopped shining into my face at full brightness - if your brightness sensor gets stuck reporting the same (low) value this means your flex cable is on its way out!)
earpiece speaker
status led
touchscreen
screen (non-alignment with edge of screen, visual artefacts)
screen (fade to black/power interrupt)
Click to expand...
Click to collapse
I'll for sure keep that in mind. Mine is still going strong for the time being, but it's good to know some warning signs if I need to replace parts or if it's time to get a new phone
fireball0093 said:
I'll for sure keep that in mind. Mine is still going strong for the time being, but it's good to know some warning signs if I need to replace parts or if it's time to get a new phone
Click to expand...
Click to collapse
Replacement parts all the way, the repair was 15$ and it feels as good as new! Well, it could do with a new battery but that's just another 5..
Just realised that the proximity sensor should actually be added to the very top of the list - just noticed that faint red light when taking a phone call, don't remember seeing that in almost a year :]
obstacle3 said:
Replacement parts all the way, the repair was 15$ and it feels as good as new! Well, it could do with a new battery but that's just another 5..
Just realised that the proximity sensor should actually be added to the very top of the list - just noticed that faint red light when taking a phone call, don't remember seeing that in almost a year :]
Click to expand...
Click to collapse
That's not a bad cost at all. I know I'm going to have to replace my keyboard in probably 2 months or so (maybe sooner) because some buttons are starting to not work. Other than that fact my phone is currently still going strong for being going on a 3 and a half year old phone
I have the p600, bought at Best Buy a few days after launch. Have it rooted using auto root. It has been running perfectly until today. It started taking a few presses of the power button to turn it on after the screen went to sleep, I thought nothing of it and assumed I was just not pressing the button hard enough.
Then a few hours ago, it just stopped turning on again after the screen went to sleep. If I power it off (long press on power button) it will reboot and the display is on again, and it works fine until it goes back to sleep.
After pressing the power button, the menu and back button light up, and If I hold the tablet in a bright light, I can see the images on the screen. So I know the LCD is working, but for some reason the back light won't turn back on after going to sleep. If it were a bad back light, then obviously it wouldn't work again after rebooting.
I tried a factory wipe - same problem
I did an Odin flash with MK1 stock rom - same problem
I suspect a hardware issue, but Ive been reading about this "sleep of death" that can happen with android devices. Fixes range from installing new kernels to replacing the device.
Anyone experience this or know what is going on?
**UPDATE**
A possible fix for this (and it worked for me) is to take the back cover off, disconnect the battery, and plug it back in again.
I have included pictures of what you are looking for.
When taking the back cover off, I was able to do it with just a credit card. Start at the charge port and carefully get between the casing at the cover, move around the outside, popping the outside clips (look at the photo of this). The inner clips will still be holding after you get all the way around, then simply work out the inner clips 1 at a time. It was a little difficult the first time because I wasn't sure how it was attached, but the second time I took it off, it was pretty straight forward.
When putting the cover back on, follow the same procedure. Start at the charge port, get those clips in, then work your way around the outside, careful not to push to hard on the inner part of the tablet, apply your force at the edges. once the edges are clipped in all the way around, simply press in the inner clips (you will feel them snap in)
I can post more pictures for people who want them. I might even make a short video of the procedure, all in all, its pretty straight forward. It's a relatively easy cover to remove.
Battery Connection
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Battery connector removed (you will see, it is just the white part that comes out, use a small screwdriver or pry tool just behind the wires, and lift up, its cliped on the sides)
These are the internal and external clips, you will see that the "hole" looking ones are the internals, they are in there pretty good, take care when prying them out not to damage the cover or clip mount
Interesting.. I just received my p600 today. I had an occurrence similar to this - I hope there isn't some flaw in them we are uncovering... I'll have to wait a week or two before rooting to see if it occurs again.
dzam72 said:
Interesting.. I just received my p600 today. I had an occurrence similar to this - I hope there isn't some flaw in them we are uncovering... I'll have to wait a week or two before rooting to see if it occurs again.
Click to expand...
Click to collapse
ya, good idea on the root. Im not sure how the warranty bit being tripped is going to play out should I need a replacement given that we don't even have custom kernels or rom's yet.
I am going to downgrade the firmware to MJ4 and cross my fingers. Wish there was a faster way to DL these other than slow ass sammobile lol.
Had the same issue on my 10-day old device during a flight back from the US to the UK which was highly inconvenient.
Anyway, what I noticed was that when opening the magnet cover or turning on from sleep, the tablet actually woke up (touch buttons lit up) but the screen backlight wasn't turning on (if I held it at a certain angle, I could see that the screen was showing the home page but just no backlight).
Another side effect of this was that, even after rebooting and having the screen backlight on, the brightness setting was doing nothing.. I could set it to auto or manual brightness and adjust the slider and it stayed the same brightness regardless. As with others, a factory restore had no effect.
In the end, given that I'm kind of boned for the US warranty living in the UK anyway, I just opened it, disconnected the battery connector, reconnected it and started it up. After that, no problem.. brightness and wake-from-sleep started working again no problem.
mproudfoot said:
Had the same issue on my 10-day old device during a flight back from the US to the UK which was highly inconvenient.
Anyway, what I noticed was that when opening the magnet cover or turning on from sleep, the tablet actually woke up (touch buttons lit up) but the screen backlight wasn't turning on (if I held it at a certain angle, I could see that the screen was showing the home page but just no backlight).
Another side effect of this was that, even after rebooting and having the screen backlight on, the brightness setting was doing nothing.. I could set it to auto or manual brightness and adjust the slider and it stayed the same brightness regardless. As with others, a factory restore had no effect.
In the end, given that I'm kind of boned for the US warranty living in the UK anyway, I just opened it, disconnected the battery connector, reconnected it and started it up. After that, no problem.. brightness and wake-from-sleep started working again no problem.
Click to expand...
Click to collapse
I am using the the bookcover also, wonder if the magnetic cover is somehow screwing it up. Im glad you said you opened it up to DC the battery. That was on my list of things to try! too bad there isn't a way to DC the battery with a USB jig. cross some wires or something.. as a EE, one would think I would know a trick that would accomplish that.. lol.
im downgrading firmware and going to do a full nand-erase with bootloader update, and see what happens
*Just noticed that my brightness slider also has no effect. This must be the indicator that the sleep of death has occurred
*Update*
I removed the back cover, unplugged the battery, plugged it back in and it started working normally again. After playing with it for several minutes to ensure it was working (turning it off and on a few times over and over) I put the rear cover back on. But as soon as I had done that, the problem started again.
I removed the cover again.. unplugged the battery.. but this time, after plugging it back in, the problem remained. After a few more unplug/repluging of the battery and it not working, I decided to unplug the LCD, digitizer, and the backlight ribbon cables. I booted the device without these attached, let it boot fully, then powered it down, removed the battery connector, re-attached the ribbon cables then the battery, booted it again, and the screen was back to normal.
Ill keep playing around with this to see if isolate the problem, but it seems like there is something going on with the connectors, or some sensor/detector/controller getting "software stuck". When the screen is turned off, this sensor/detector/controller is either not getting the right information sent to it, or, it is has gotten stuck in some process it can't resolve (happens a lot in hardware engineering). It can happen when something shorts, and sends the device into a shutdown state (watchdog trips). The rear motherboard has A LOT of flex to it, and I had to push kinda hard on the rear cover to re-attach it. I wonder if when the back of the tablet gets pushed in just the right way, in just the right spot, it causes this screen issue to happen.
Either way, this is pretty unacceptable for a $600 device. The good news is that there is no warrant seal on the rear cover.
After use auto root. did you reinstall stock recovery?.
Serinety said:
*Update*
I removed the back cover, unplugged the battery, plugged it back in and it started working normally again. After playing with it for several minutes to ensure it was working (turning it off and on a few times over and over) I put the rear cover back on. But as soon as I had done that, the problem started again.
I removed the cover again.. unplugged the battery.. but this time, after plugging it back in, the problem remained. After a few more unplug/repluging of the battery and it not working, I decided to unplug the LCD, digitizer, and the backlight ribbon cables. I booted the device without these attached, let it boot fully, then powered it down, removed the battery connector, re-attached the ribbon cables then the battery, booted it again, and the screen was back to normal.
Ill keep playing around with this to see if isolate the problem, but it seems like there is something going on with the connectors, or some sensor/detector/controller getting "software stuck". When the screen is turned off, this sensor/detector/controller is either not getting the right information sent to it, or, it is has gotten stuck in some process it can't resolve (happens a lot in hardware engineering). It can happen when something shorts, and sends the device into a shutdown state (watchdog trips). The rear motherboard has A LOT of flex to it, and I had to push kinda hard on the rear cover to re-attach it. I wonder if when the back of the tablet gets pushed in just the right way, in just the right spot, it causes this screen issue to happen.
Either way, this is pretty unacceptable for a $600 device. The good news is that there is no warrant seal on the rear cover.
Click to expand...
Click to collapse
If you open it again, would you mind taking a few pictures of a disassembly process and the way it looks after removing the back cover?
How difficult is it to remove the back cover? Any plastic damage caused?
malutki said:
If you open it again, would you mind taking a few pictures of a disassembly process and the way it looks after removing the back cover?
Click to expand...
Click to collapse
Already took em That was the first thing I thought of when I was taking it apart. I will try to get them posted soon.
Tablet turned on and off like normal yesterday and today. Not a single forced reboot was required. However, while taking notes today, I noticed a dead zone on the right side of the screen. Touch works fine there(with fingers), but the spen won't work. It just jumps over the area. The affected area is a vertical line from top to bottom.
Since I have not been using the spen lately, I can't be sure if it is a symptom of the sleep of death, or a result of removing the ribbon cables and not seating them properly when I reattached them. I'm going reseat the cables and see what happens.
I just got my Note tonight and have this same issue. I got it at Amazon and it came with both seals broken as others have found. Was surprised it seemed to already be on, when I hit the power button the buttons lit up but no screen. Grabbed a flashlight and could see the backlight wasn't turning on. Tried turning it off and back on, or so I thought, but no dice. I figured I had a bad unit and set up the RMA with Amazon.
I then went and stuck it on the charger and held the power button for a long time, and the charging screen popped up. Turned it on, seemed to be working fine until I hit the power button, and then the backlight wouldn't turn back on again until I rebooted it. I took all of the updates and did another factory reset, same issue.
Now, I also bought a smart cover. After taking the updates but before the reset I tried it, it'd shut off the Note but the backlight still wouldn't turn on when I opened it up. HOWEVER, after the factory reset, I opened and closed it a few times and it worked correctly. I then tried the power button a couple of times and it also worked correctly. For the record, my brightness controls DO work correctly.
At this point I'm not sure what to do. I _really_ want this tablet, and Amazon is out of stuck so I can only return it for a refund. I don't want to do that since I got it on sale and it no longer is.
EDIT: Also, I just tried closing my smart cover and hitting the power button with the cover still closed, and the screen DID turn on. So I'm not sure if that partially throws the theory of the magnet going out of whack out the window or not, since it should turn on even if the cover is closed.
locovaca said:
I just got my Note tonight and have this same issue. I got it at Amazon and it came with both seals broken as others have found. Was surprised it seemed to already be on, when I hit the power button the buttons lit up but no screen. Grabbed a flashlight and could see the backlight wasn't turning on. Tried turning it off and back on, or so I thought, but no dice. I figured I had a bad unit and set up the RMA with Amazon.
I then went and stuck it on the charger and held the power button for a long time, and the charging screen popped up. Turned it on, seemed to be working fine until I hit the power button, and then the backlight wouldn't turn back on again until I rebooted it. I took all of the updates and did another factory reset, same issue.
Now, I also bought a smart cover. After taking the updates but before the reset I tried it, it'd shut off the Note but the backlight still wouldn't turn on when I opened it up. HOWEVER, after the factory reset, I opened and closed it a few times and it worked correctly. I then tried the power button a couple of times and it also worked correctly. For the record, my brightness controls DO work correctly.
At this point I'm not sure what to do. I _really_ want this tablet, and Amazon is out of stuck so I can only return it for a refund. I don't want to do that since I got it on sale and it no longer is.
EDIT: Also, I just tried closing my smart cover and hitting the power button with the cover still closed, and the screen DID turn on. So I'm not sure if that partially throws the theory of the magnet going out of whack out the window or not, since it should turn on even if the cover is closed.
Click to expand...
Click to collapse
I just checked Amazon and they have them in stock. Do you think maybe because so many people are getting replacements over and over they are just recycling them and selling them as "new?" Do you have the link to where people are reporting getting them with both seals broken? Thanks.
notebooko said:
I just checked Amazon and they have them in stock. Do you think maybe because so many people are getting replacements over and over they are just recycling them and selling them as "new?" Do you have the link to where people are reporting getting them with both seals broken? Thanks.
Click to expand...
Click to collapse
Amazon itself doesn't have the 32gb black in stock, only 3rd party vendors.
http://www.amazon.com/Samsung-Galaxy-Note-Edition-Black/dp/B00F3SOHNU
The most recent opened seal thread is here: http://forum.xda-developers.com/showthread.php?t=2533073
Here's an older one: http://forum.xda-developers.com/showthread.php?t=2483916
Hi Serinety:
Thanks for the diassembly picture. I believe you are the first one to show the inside!
If possible, do you mind showing pictures a bit more inside? For instance, I'd like to see where the WiFi and LTE connectors are. (They are both different connectors btw)
Many thanks.
Serinety said:
I have the p600, bought at Best Buy a few days after launch. Have it rooted using auto root. It has been running perfectly until today. It started taking a few presses of the power button to turn it on after the screen went to sleep, I thought nothing of it and assumed I was just not pressing the button hard enough.
Then a few hours ago, it just stopped turning on again after the screen went to sleep. If I power it off (long press on power button) it will reboot and the display is on again, and it works fine until it goes back to sleep.
After pressing the power button, the menu and back button light up, and If I hold the tablet in a bright light, I can see the images on the screen. So I know the LCD is working, but for some reason the back light won't turn back on after going to sleep. If it were a bad back light, then obviously it wouldn't work again after rebooting.
I tried a factory wipe - same problem
I did an Odin flash with MK1 stock rom - same problem
I suspect a hardware issue, but Ive been reading about this "sleep of death" that can happen with android devices. Fixes range from installing new kernels to replacing the device.
Anyone experience this or know what is going on?
**UPDATE**
A possible fix for this (and it worked for me) is to take the back cover off, disconnect the battery, and plug it back in again.
I have included pictures of what you are looking for.
When taking the back cover off, I was able to do it with just a credit card. Start at the charge port and carefully get between the casing at the cover, move around the outside, popping the outside clips (look at the photo of this). The inner clips will still be holding after you get all the way around, then simply work out the inner clips 1 at a time. It was a little difficult the first time because I wasn't sure how it was attached, but the second time I took it off, it was pretty straight forward.
When putting the cover back on, follow the same procedure. Start at the charge port, get those clips in, then work your way around the outside, careful not to push to hard on the inner part of the tablet, apply your force at the edges. once the edges are clipped in all the way around, simply press in the inner clips (you will feel them snap in)
I can post more pictures for people who want them. I might even make a short video of the procedure, all in all, its pretty straight forward. It's a relatively easy cover to remove.
Battery Connection
Battery connector removed (you will see, it is just the white part that comes out, use a small screwdriver or pry tool just behind the wires, and lift up, its cliped on the sides)
These are the internal and external clips, you will see that the "hole" looking ones are the internals, they are in there pretty good, take care when prying them out not to damage the cover or clip mount
Click to expand...
Click to collapse
locovaca said:
I just got my Note tonight and have this same issue. I got it at Amazon and it came with both seals broken as others have found. Was surprised it seemed to already be on, when I hit the power button the buttons lit up but no screen. Grabbed a flashlight and could see the backlight wasn't turning on. Tried turning it off and back on, or so I thought, but no dice. I figured I had a bad unit and set up the RMA with Amazon.
I then went and stuck it on the charger and held the power button for a long time, and the charging screen popped up. Turned it on, seemed to be working fine until I hit the power button, and then the backlight wouldn't turn back on again until I rebooted it. I took all of the updates and did another factory reset, same issue.
Now, I also bought a smart cover. After taking the updates but before the reset I tried it, it'd shut off the Note but the backlight still wouldn't turn on when I opened it up. HOWEVER, after the factory reset, I opened and closed it a few times and it worked correctly. I then tried the power button a couple of times and it also worked correctly. For the record, my brightness controls DO work correctly.
At this point I'm not sure what to do. I _really_ want this tablet, and Amazon is out of stuck so I can only return it for a refund. I don't want to do that since I got it on sale and it no longer is.
EDIT: Also, I just tried closing my smart cover and hitting the power button with the cover still closed, and the screen DID turn on. So I'm not sure if that partially throws the theory of the magnet going out of whack out the window or not, since it should turn on even if the cover is closed.
Click to expand...
Click to collapse
I got mine from BH Photo. It works perfectly and all seals were intact when I opened it.
Thanks, can you help me?
i just drop my p600, all the digitizer is broken now, but its still working, i dont want to tear down it, because it can stop working, so, can you please tell me if the digitizer is atached (glue and heat) to the screen, or is it just a plastic holder as its predecessor note 10.1?...
thanks buddyes, sorry about my english it is not my main lenguage u_u, im trying my best.
Just repaired my daughter 's note 10.1 2014 further hard fall thanks to your battery advice!
Thank you, it works fine
Envoyé depuis mon GT-I9505 avec Tapatalk
Just someone post the images of rear back of Note 10.1 (2014) for both P601 and P600 to see the diff when Disassemble the P601 and P600 for replacement purpose?
(mine is P601 and i think i need replace SIM card holder-it's broken since few times take it in-out).
This thread freaks me out. I hope this doesn't start happening to me/everyone.
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Taking into account the shock of impact, it is normal to my opinion to have strange behaviour of the device...
Would be better to have full time access to battery in order to make hard reset ... or to have dedicated button for this purpose.
Envoyé de mon SM-P600 en utilisant Tapatalk
Hey there. I'm a bit new to this side of XDA. Honestly with how long I've been AWOL from this site nothing is familiar anymore. How time flies. Well my first post back in years couldnt be more unfortunate phone wise, I've had my Z2 for a couple of months now and as a mechanic it's been treated like all my others phones prior, rough. I've been locally recognized as the guy who has a new phone every couple of months because he can't not shatter a phone. An expensive hobby of breaking phones. Well luckily I didn't shatter my Z2. I just water logged it. Gotta change things up right? So here's where the interesting problem comes in, I let the phone sit in rice for 30 hours, switching the rice out half way through. It acted up like you would expect in the first couple of hours but then stopped. When I pulled the phone out I scraped the rice out of all the books and crannies and tried to power it on, to no avail. Dead battery I assume, so I plug it in. Charge icon pops up, a sign of life! How glorious. So I let it sit for a minute as I assume the battery probably dropped below minimum voltage when the LEDs were freaking out. Went back to the phone, held the power button and no screen, but "Hello, Moto!" So at this point I'm convinced the screen is dead, so I force it off with the volume down method and pry off the screen. To find what? More water. Good Lord. This phone is incredibly water resistant just in reverse. So I do the only thing that makes sense at this point, I remove the ribbion connector from the board for the display and put the phone back in new rice as 2 separate pieces. I then leave it in there for another 30 hours switching the rice halfway. Bringing us to now. I took the phone out, cleaned all the rice out of the 2 pieces and off the remaining adhesive and connected the ribbion back to the board. Plug the charger in, and again, charging logo. But then I hold the power button and the TMobile splash screen pops up! Then the screen goes dead and once again, "Hello, Moto!". But whats different is now when the boot sequence is finished I can interact with the phone and it works, shake for flashlight, enter my passcode (just by feel cause I'm good like that, ladies hmu), and the button responds with vibration. The phone is working but no screen. So at this point I'm sure, the display driver is done. I murdered it in cold daylight. So I shut it off and start looking around for new screens, in the midst of this I knock the phone and accidentally hit the power button, and it starts to boot up. T-Mobile spash screen, screen death, "Hello, Moto!", and nothing. Now that seems weird. Why would it work twice on the TMobile splash? So I decide I'll try putting it in fastboot for S&G's. Restart, put it in fastboot and the screen stays on. Beautiful and clear as day, all buttons work, everything reads fine, but, if I go to boot it or do anyother action than "retart bootloader", the cycle continues. T-Mobile, death, hello Moto, nothingness. Now at this point I'm okay with the phone being dead, it's fine, but I'm intrigued now. What would cause the screen to work just fine when in the bootloader and the TMobile splash screen, but die when it boots? The phone is very clearly working in the background. I logged in, used Google assistant, used the flashlight, pressed buttons on the dialer, all without the screen but with haptic feedback and audio. Could the graphical side of the main partition just be corrupt, or maybe the display driver is dead but the main board interacts with it differently during fastboot? I'm far from being knowledgeable on the hardware side of these things but I'm really genuinely interested in getting feedback here from anyone with an idea of what is going on. I'll post a video here in a half an hour or so when I finish up with dinner.
AFAinHD said:
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Well... It sounds like there is a short between the screen and the main board. It could have happened when you plugged it into power while parts were still wet causing a short to ground and frying a chip that controls display but not touch on the screen.
Best way I can describe it for you is if an ECU on a car got wet and shorted out. Everything works but you get an engine code for TPS sensor failure due to said short. (The ECU can't read TPS due to a short). That is what seems like what happened.
Uzephi said:
Well... It sounds like there is a short between the screen and the main board. It could have happened when you plugged it into power while parts were still wet causing a short to ground and frying a chip that controls display but not touch on the screen.
Best way I can describe it for you is if an ECU on a car got wet and shorted out. Everything works but you get an engine code for TPS sensor failure due to said short. (The ECU can't read TPS due to a short). That is what seems like what happened.
Click to expand...
Click to collapse
Well see I would think that as well but the screen does work. Just only in fastboot, and the boot logo.
I got the video here.
Fastboot is a pretty low level and most likely uses basic hardware. I mean really what is there to see but a simple background with some text. Once you load the OS then all the hardware and it's drivers into play. Have you tried booting into safemode? Ultimately you'll probably have to repair or replace, but there could be a slim chance that there's still a little moisture in there and it still has a short somewhere.