Very high latency with Galaxy Nexus on T-Mobile - Samsung Galaxy Nexus

I just got a Galaxy Nexus yesterday. Am upgrading from my Vibrant.
In Speedtest, my Galaxy Nexus gets an average of 1,600 ms latency. I've repeated the test with different servers over the last two days. I've never seen a test lower than 500ms.
If I take the SIM card out and put it back in my Vibrant. And repeat the same tests, I get 70-80ms typically.
Looking around, I don't think 1,600ms is normal. Is this phone defective? Something else going on? Download and upload speeds aren't impressing me either. Get about 3 to 5Mbps down and 0.5Mbps up. My Vibrant is 2 to 3MBps down and 1Mbps up.

that's definitely not right. Have you messed with the APNs at all or did you just put the SIM in and go?

I just put the SIM in. Didn't mess with the APNs.

Ravynmagi said:
I just put the SIM in. Didn't mess with the APNs.
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Hm dunno. I just put my prepaid t-mobile SIM in my GNex and it works just fine. Speeds are great.

I have a prepaid SIM card on the way. Was going to switch from my contract to the Monthly4G plan. So I'll see if the other SIM works better before I freak out (freaking out a little already though, haha).

My 3G and H indicators are going back and forth quite a bit. Could this cause the high latency when switching from one to the other during the test?
If so, is it possible to disable HSPA+ since it's so spotty in my area? Might have to reconsider T-Mobile if HSPA+ is going to give me trouble.

What apn are you using?
Sent from my Galaxy Nexus using xda premium

epc.tmobile.com

The issue is 3G to HSPA switch that causes speedtest to halt and give you close to 2sec latency.
To solve this, start the speedtest as soon as it gives you "begin test" button, and repeat the test as soon as the test is finished.
If you give it more than 3-4sec after the test is done, your phone switches back to 3G and when test starts it takes about 2 sec for phone to switches back to HSPA and starts the test.
It's common.

I have the exact same problem. I have a Vibrant, and get around 120 ms, but my Galaxy Nexus gets 1500 ms. Does this even if I do back-to-back speedtests.
VoIP using GrooVeIP is next to impossible over HSPA+

Related

[Q] HSUPA Disabled (Rogers)?

Hey, I just got my Galaxy Nexus in the mail today and noticed I was getting pretty good download speeds 4-5 Mbps however I seem to be capped at just under 400 Kbps for upload.
I am on Rogers in Canada.
Is HSUPA disabled by default, any way around this? What speeds are you getting on your upload when connected to 3G/HSPA+?
Its probably rogers capping your speed.
Sent from my samsung gt i9250 using powers of the unicorn.
Unfortunately you may be right. Just popped my sim card back into my Nexus One. Lower download speeds but exactly the same slow upload.
They didn't use to do this. Thanks Rogers!
Wait for a different radio to pop up. Flash.
That's a quick way to remove the upload limitation. I did this only Nexus S (KB3 radio) and the upstream was consistently over 1mbps.
Run a getprop (in ADB shell or terminal on your phone) and see what ro.ril.hsxpa is set to. Back in the Nexus One days you had to set that to 2 to enable HSUPA if you ordered it from the US like most of us did over here. It would be kind of strange if that was needed still though.
blunden said:
Run a getprop (in ADB shell or terminal on your phone) and see what ro.ril.hsxpa is set to. Back in the Nexus One days you had to set that to 2 to enable HSUPA if you ordered it from the US like most of us did over here. It would be kind of strange if that was needed still though.
Click to expand...
Click to collapse
It seems this ro.ril.hsxpa parameter isn't set to anything on the Galaxy Nexus.
I have tried setting it to 2 and 3, neither appears to make a chagne in upload speeds.
mempf said:
It seems this ro.ril.hsxpa parameter isn't set to anything on the Galaxy Nexus.
I have tried setting it to 2 and 3, neither appears to make a chagne in upload speeds.
Click to expand...
Click to collapse
Ok. Good to know. Didn't think it would be needed as HSUPA should really be default now basically everywhere and non-HSUPA networks still worked fine with that setting set to 2.
I've talked with Rogers and they claim to not throttle their upload speeds. It's possible it may just be the towers near me.
Can someone else on Rogers post the speeds they get on their Galaxy Nexus (or any other HSPA+ phones)?
On the download side of things I have seen up to 13Mbit, not bad at all but I can't stream anything from my phone because of the upload speeds.
What baseband do you have? Every UCxxx radio I've tried was capped to 400kbs upstream. I run XXKD1 and get full upstream speeds as well as faster downstream. 6M/3M isn't uncommon on the newer towers. (I'm using a Nexus S so your mileage may vary)
i'm on Rogers with the Galaxy Nexus and my speeds are alright
using modem XKK1
i get download speeds averaging around 3-5mbps and uploads from 1.5-2mbps
sooo im pretty sure its just your coverage area
i havent modded anything in the build.prop file either
I contact Rogers and after about 4 or 5 days I noticed that my uploads speeds were back to the normal ~1Mbps.
Speeds were back full speed on both the Galaxy Nexus and Nexus One at that point.
So if your having speed issues, contact Rogers, hopefully they can do something.
If his 400kbs speed is right then I'll still guess it is a capped radio. Even on old towers you can get faster speeds. The tip is that is is a consistent 400kbs or slightly lower. That's a UCxxx radio, have seen it many times. I have no idea why that group of radios are capped but for sure they are, if that's what he has.
I'm on Rogers and everything seems fine.
8140 down / 2614 up
In a decent coverage area, I get 7.5mbps down, ~1mbps up. Rogers doesn't seem to be capping or doing anything strange.
nickp! said:
In a decent coverage area, I get 7.5mbps down, ~1mbps up. Rogers doesn't seem to be capping or doing anything strange.
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Yes i was also on rogers and noticed that i never ever got above 1Mbps, which was usless i find if i was doing VOIP on googlevoice.
I switched to bell and notice i always have a constant 3-4Mbps up peaking at 5-6.
Not sure why rogers lacks their network since they've been around for a long time running their network and upgrading.

[Q]Data Speed Woes.

Just got mine on today from the retail store the guy activated a new Sim card for me and my data speed is terribly slow it doesn't even seem like it's 3g . Any ideas why its so slow?
Sent from my SGH-T989
what phone did you have before and how much did you use your data....could be tmobile throtteling
I'm only getting about 5-6Mbps which I would get on my MT4G... but it's the service in this area, not the phone's fault
HOWEVER
I am getting such bad upload speeds it's puzzling.. giving the phone time to adjust, I'll test again tomorrow because for some reason anytime I change phones the data connection seems to act weird the first day..
The phone in my store which is in a 42mbps area gets 15mbps with every test I did.
I'm getting 8 - 12 Mbps avg.
Just did a test right now and got 10,390 kbps using a 1MB file.
Seems pretty much the same as my HD2.
Remember that HSPA+ speeds are theoretical, the chances of you reaching those speeds are slim.
ok so after two t mobile calls and numerous network resets im getting absolutely ****ty speed test results. the browsing is ok but seems to be really laggy. hmm..
also noticed under settings/aboutphone/signal/MobileNetworkType i get UMTS and it will switch to HSPA randomly. could this be the reason? or should it say HSPA+? can someone verify this?
You won't get 4G speeds everywhere.
im aware of this..
i had a sgs4g which i lost 2 weeks ago and it was nothing like this.
it feels like my connection is capped at 56k
It could be the network, there could just be a lot of congestion. It happens to me sometimes too, one day I'll get 12mbps & the next I won't be able to get over 5. Try your sim in another phone if you can & see if you get the same results.
i used to get anywhere from 5mbps to 15mbps with the sgs4g.
im ashamed to say that i am getting half a mbps. lol
Speeds suck near Phoenix 2.4mbps
i talked to t mobile couple days ago, the technical support had to issue a ticket in order for it to get resolved. the lady said that my Internet should be back to speed in 3 days! Its not phone related its definitely a network glitch of some sort because i am getting 60 kbits. My very first bill cycle is days shy from being over and yet i have not been able to use 4g speeds.. even edge speeds is faster than what i am getting. I believe i shouldn't be held responsible to pay the web data portion of my bill for this month. its only fair.
Try this (if you haven't already).
Pull up your dialer, then dial
*#*#4636#*#*
Select "phone information"
Scroll to the bottom and select
Either "WCDMA Preferred" or "WCDMA Only".
This can be changed from the network settings also. However, I had ****ty data speeds at first too and, for some strange reason, the two menus did not match up... Using the dialer method it was on GSM and inexplicably went back to GSM on its own a couple times.
Hate to say... But if tmo says they are filing a ticket, most of the time the rep just exhausted what their knowledge or troubleshooting is telling them to do and a ticket doesn't change anything.
The GS2 should unquestionably whip the MT4G, HD2, SENSATION as well as most other phones in data speeds, consistently. I can say this from personal experience.
Interested to know how it turns out for you.
Sent from my SGH-T989 using Tapatalk
data speeds are eye popping!
This phone is great! I'm getting a whopping 60kbps/30kbps. We really standing still now! Tmo tech say everything is fine on there end so back to the store I go.
Sounds like your throttled, or your stuck in gsm/edge mode. Check to see also if your on gsm/wcdma, thts what it should be on. You could be on 2g/gsm setting. I put mines on tht setting from time to time.
Sent from planet neblon in the 2nd region of the samsung989 galaxy
i feel your pain, t-mobile can be very spotty in some places. I dont think its my phone!!
Sent from my SGH-T989 using XDA Premium App
LpSk8r said:
Sounds like your throttled, or your stuck in gsm/edge mode. Check to see also if your on gsm/wcdma, thts what it should be on. You could be on 2g/gsm setting. I put mines on tht setting from time to time.
Sent from planet neblon in the 2nd region of the samsung989 galaxy
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I thought the same thing but tmo said I'm not throttled. gsm/wcdma(auto) is checked.
Thank for the advice though.
Edit: I put the Sim back in my vibrant and the speeds are the same. So I'm going with bad Sim or they are throttling me and don't know it. To be continued.
So they put in a work order and said they will get back to me within 72hrs. If it's not fixed I'm going to sprint. Tried the Sim in the amaze and sgs2 in store same speeds. Funny thing one of the questions asked while filling out the work order "do you tether?" Lol. Of course not.
I'm getting as high as 13mbps and almpst 2 upload speed. My g2x got half of that at best most of the time...
Sent from my SGH-T989 using XDA App

[Q] GSM Galaxy Nexus 300kbps

My 3g was working very slow so i downloaded this app called sppedtest.net and my download speed is around 290-350 kbps and the upload speed test gives an error it can't even complete, what is wrong with my phone, i have unlocked it officially
would flashing a new radio help?
Are you in a bad 3g area with your provider?
Sent from my Galaxy Nexus using XDA App
What carrier? If on AT&T, you need to have it 4g provisioned
Sent from my Rezound using Tapatalk
i am gsm, from romania, orange. in my house, this is not the problem because my samsung galaxy s 2 i had before was blazing fast..
here is a screenshot
please help?
I'm using a CDMA Verizon Nexus and my Speed Test app won't even work half the time. When it does my 3G speeds never go higher than what you show. Have yet to have uploads past 100kbps. I'm on my second Nexus already.
pjd2011 said:
I'm using a CDMA Verizon Nexus and my Speed Test app won't even work half the time. When it does my 3G speeds never go higher than what you show. Have yet to have uploads past 100kbps. I'm on my second Nexus already.
Click to expand...
Click to collapse
It's probably the tower and/or the server you're testing on, not the phone.
My GN blazes:
I went from xxkk1 to xxkk6 radio and i get better dl speeds now.
funny thing is that i have the xxkk6 now, so this is a software bug?
????????????
can someone answear pls
please can no one help?i can't do nothing without wifi and i am paying for unlimited data plan for nothing
a lot of us are from the US here so we won't be able to do much to help you since your an orange subscriber. if you notice, most of us have usa companies in our sidebar.
as far as your issue. i don't think it's something with the phone. your best bet is to go into the orange store where you bought the device and talk to them about the issue and see whats going on.
i'm on T-Mobile USA, and i've had no issues with the speedtest app and have been getting on average 5Mbps down on 3G.
I have the same issue with my Galaxy Nexus. It is bought from Spain. I have tried all GSM radios, several ROMs, including the stock ones, nothing. The same SIM, in a Galaxy S II, on SpeedTest.net app (same server) gets 5 mbps, on my Nexus it never goes past 300kbps and it extremely jittery.
I suspect the phone is defective. What are your thoughts?
Your best bet is to call up your service provider and have them run through the settings of your access point names with you to make sure the settings are right.
If it's a hardware problem, you will most likely not be able to connect to 3G at all.
MilkPudding said:
Your best bet is to call up your service provider and have them run through the settings of your access point names with you to make sure the settings are right.
If it's a hardware problem, you will most likely not be able to connect to 3G at all.
Click to expand...
Click to collapse
That gave me an idea and I found the problem. On each reboot Orange forces down my throat the settings and it defaults to WAP. THAT is why nothing works on mobile data; if I delete all APNs and manually create just the one for data it is fine.

[Q] Why is the ping on my GN twice that of my N1?

Using the same SIM, ping times on my GN are around 330, while they are about 175 on my N1. Data rates are generally comparable, although sometimes significantly higher on my GN.
This is using the current version of the SpeedTest.net app.
Any ideas?
Have you tried different radios?
No, I've only had the phone a few days and it's stock, not even rooted yet.
What carrier? how old is your SIM card?
If you have a really outdated SIM card, you may need to get a new one to fully take advantage of 4G speeds.
GPSRider said:
Using the same SIM, ping times on my GN are around 330, while they are about 175 on my N1. Data rates are generally comparable, although sometimes significantly higher on my GN.
This is using the current version of the SpeedTest.net app.
Any ideas?
Click to expand...
Click to collapse
I've also noticed in Miami T-mobile my Nexus One with same sim card as Galaxy Nexus had better pings. My Gnex for some reason pings atleast 100-150 higher constantly but the speeds are way better. I've tried different radios too. And have had the same issue on my two different Galaxy Nexus.
I am going to try to get a new sim card. Can I just get it from T-Mobile?
lazaro17 said:
I've also noticed in Miami T-mobile my Nexus One with same sim card as Galaxy Nexus had better pings. My Gnex for some reason pings atleast 100-150 higher constantly but the speeds are way better. I've tried different radios too. And have had the same issue on my two different Galaxy Nexus.
I am going to try to get a new sim card. Can I just get it from T-Mobile?
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Click to collapse
I am seeing the same thing. Speeds as high as 7mb (twice my N1), but pings are twice as high, too.
I have a new SIM card coming so I can try the $30/mo prepaid plan; we'll see if that makes a diff, but I don't really expect it to...
Good to know I'm not the only one!
TMO will charge you for a replacement, they are cheaper at Amazon, cheaper yet on eBay. You can also order the new activation kit from their website for $2.
GPSRider said:
I am seeing the same thing. Speeds as high as 7mb (twice my N1), but pings are twice as high, too.
I have a new SIM card coming so I can try the $30/mo prepaid plan; we'll see if that makes a diff, but I don't really expect it to...
Good to know I'm not the only one!
TMO will charge you for a replacement, they are cheaper at Amazon, cheaper yet on eBay. You can also order the new activation kit from their website for $2.
Click to expand...
Click to collapse
Yes, please let me know if the new sim helps. So if you order from another place for cheaper you can just go to a tmobile store to activate it?
Also I've been doing some reading and some people have mentioned the galaxy nexus idles on 3g and there's a small delay when network activity starts up before it is handed off to hspa+. So if you do a test on the speedtest app you can hit restart test right after the first one is done and you'll notice a much better ping (and probably improvement in speeds) since the modem is already in hspa+.
It's happened to me where my first test will be at like 1500ms but my second test immediately after is at 130ms.
I wonder if they are any custom roms currently available that make this 3g to hspa+ handoff a bit smoother? On the other hand I'm assuming the phone idling at 3g probably helps battery life.

Pixel 2 xl slow and sporadic network speed?

Have a pixel 2 xl unlocked from the Google store, pulled my VZW prepaid sim card from a 3 year old htc one m9 and popped it in. The pixel's connectivity is very sporadic with data connection speed, going all the way to 15-50kb download and upload speed sometimes this is on the VZW network, not WiFi. Sitting in the same spot with a 3 year old htc, the network runs about 30mb down and fluctuates around 10mb up.
Is anyone else having this problem? It makes no sense to me. Wasn't sure if maybe a new sim card is in order, but it does sometimes get up to 30mb max, but seems to run slow most of the time.
selfinfliction said:
Have a pixel 2 xl unlocked from the Google store, pulled my VZW prepaid sim card from a 3 year old htc one m9 and popped it in. The pixel's connectivity is very sporadic with data connection speed, going all the way to 15-50kb download and upload speed sometimes this is on the VZW network, not WiFi. Sitting in the same spot with a 3 year old htc, the network runs about 30mb down and fluctuates around 10mb up.
Is anyone else having this problem? It makes no sense to me. Wasn't sure if maybe a new sim card is in order, but it does sometimes get up to 30mb max, but seems to run slow most of the time.
Click to expand...
Click to collapse
Same here. It's far worse than p1xl
Same here, it's one issue after another. This device is riddled with issues but I am not going to RMA, I am going to wait for the first update and see what comes of it. Here's to hoping Google gets their ish together.
Ironically my wifes smaller pixel 2 is much faster internet and gets much better reception. She can watch full HD video while I have absolutely no service in the mountains. We are both on Tmobile. Makes no sense.
jrharvey said:
Ironically my wifes smaller pixel 2 is much faster internet and gets much better reception. She can watch full HD video while I have absolutely no service in the mountains. We are both on Tmobile. Makes no sense.
Click to expand...
Click to collapse
Did you compare TMobile APN's?
galaxys said:
Did you compare TMobile APN's?
Click to expand...
Click to collapse
Ill try that.
Maybe it's a bug in the modem baseband? Is it present on those running 8.1 dp1? I see this randomly on mine as well using 8.0.
Add the IMEI to the VZW BYOD site. Might be a registration issue.
I have project fi just switch from Sprint even tho they use Sprint network and t mobile. I installed fi switch to change to t mobile to test speeds. Sprint had more signal but I was only getting about 3Mbs. T mobile with less signal 12Mbs. Both were on LTE.
Sent from my Pixel 2 XL using Tapatalk
My network speed is good. I use to have trouble getting reception with a s8+. My pixel xl2 has no problems and I never have a loss or slow speeds.
Wanted to throw an update out here - I got back in town today and popped in at the VZW store. They gave me a new SIM card and reset everything on the account. No changes. Then the guy told me where I work gets a hefty discount on phone plans, and the 5gb plan on contract was actually cheaper than the 3gb prepaid plan I have had for the past 3ish years. I switched to a regular subscription account and magically my bandwidth peaks doubled, and it seems to be running steady.
I'm going back out of state in 48 hours and will see if the sporadic coverage issues have been resolved too. I really hope so, because that was going to kill the deal and I wanted to like this phone so much... If the connection is still dying out, I'm just going to go back to the 3 year old phone and wait for the U11+, begrudgingly.
I'm having some serious issues with D/L speeds on Sprint. I can have very good signal, sitting still, and so long as it is on LTE band 25 or 26, I might get 1 mbps down. Should I find myself in a spot where I'm connected to band 41, I get at least 10 mbps down. Tried a new sim card, factory reset, etc. Currently have a ticket "escalated" with Sprint support, but we'll see where that goes.
Part of this issue might be a result of leaving sprint and going to project fi, only to go back to sprint when they offered a $150 credit. Prior to those changes, I had consistent speeds over 10 mpbs regardless of the lte band. This is looking less like a phone issue, and more of a sprint issue, but regardless, it's getting kind of annoying.
chris11882 said:
I'm having some serious issues with D/L speeds on Sprint. I can have very good signal, sitting still, and so long as it is on LTE band 25 or 26, I might get 1 mbps down. Should I find myself in a spot where I'm connected to band 41, I get at least 10 mbps down. Tried a new sim card, factory reset, etc. Currently have a ticket "escalated" with Sprint support, but we'll see where that goes.
Part of this issue might be a result of leaving sprint and going to project fi, only to go back to sprint when they offered a $150 credit. Prior to those changes, I had consistent speeds over 10 mpbs regardless of the lte band. This is looking less like a phone issue, and more of a sprint issue, but regardless, it's getting kind of annoying.
Click to expand...
Click to collapse
Yeah, it's like the carriers themselves may be involved in this one.
Either way, I'm sending this piece of garbage back for a refund in a few days. This isn't even good quality for a $500 phone, much less a near $1,000 phone.
Verizon is even giving 50% off now for some phone trade ins, up from $300. Think this design will have to be completely redone again next year. They should've just went with the HTC.

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