[Q]Data Speed Woes. - T-Mobile Samsung Galaxy S II SGH-T989

Just got mine on today from the retail store the guy activated a new Sim card for me and my data speed is terribly slow it doesn't even seem like it's 3g . Any ideas why its so slow?
Sent from my SGH-T989

what phone did you have before and how much did you use your data....could be tmobile throtteling

I'm only getting about 5-6Mbps which I would get on my MT4G... but it's the service in this area, not the phone's fault
HOWEVER
I am getting such bad upload speeds it's puzzling.. giving the phone time to adjust, I'll test again tomorrow because for some reason anytime I change phones the data connection seems to act weird the first day..

The phone in my store which is in a 42mbps area gets 15mbps with every test I did.

I'm getting 8 - 12 Mbps avg.

Just did a test right now and got 10,390 kbps using a 1MB file.
Seems pretty much the same as my HD2.
Remember that HSPA+ speeds are theoretical, the chances of you reaching those speeds are slim.

ok so after two t mobile calls and numerous network resets im getting absolutely ****ty speed test results. the browsing is ok but seems to be really laggy. hmm..
also noticed under settings/aboutphone/signal/MobileNetworkType i get UMTS and it will switch to HSPA randomly. could this be the reason? or should it say HSPA+? can someone verify this?

You won't get 4G speeds everywhere.

im aware of this..
i had a sgs4g which i lost 2 weeks ago and it was nothing like this.
it feels like my connection is capped at 56k

It could be the network, there could just be a lot of congestion. It happens to me sometimes too, one day I'll get 12mbps & the next I won't be able to get over 5. Try your sim in another phone if you can & see if you get the same results.

i used to get anywhere from 5mbps to 15mbps with the sgs4g.
im ashamed to say that i am getting half a mbps. lol

Speeds suck near Phoenix 2.4mbps

i talked to t mobile couple days ago, the technical support had to issue a ticket in order for it to get resolved. the lady said that my Internet should be back to speed in 3 days! Its not phone related its definitely a network glitch of some sort because i am getting 60 kbits. My very first bill cycle is days shy from being over and yet i have not been able to use 4g speeds.. even edge speeds is faster than what i am getting. I believe i shouldn't be held responsible to pay the web data portion of my bill for this month. its only fair.

Try this (if you haven't already).
Pull up your dialer, then dial
*#*#4636#*#*
Select "phone information"
Scroll to the bottom and select
Either "WCDMA Preferred" or "WCDMA Only".
This can be changed from the network settings also. However, I had ****ty data speeds at first too and, for some strange reason, the two menus did not match up... Using the dialer method it was on GSM and inexplicably went back to GSM on its own a couple times.
Hate to say... But if tmo says they are filing a ticket, most of the time the rep just exhausted what their knowledge or troubleshooting is telling them to do and a ticket doesn't change anything.
The GS2 should unquestionably whip the MT4G, HD2, SENSATION as well as most other phones in data speeds, consistently. I can say this from personal experience.
Interested to know how it turns out for you.
Sent from my SGH-T989 using Tapatalk

data speeds are eye popping!
This phone is great! I'm getting a whopping 60kbps/30kbps. We really standing still now! Tmo tech say everything is fine on there end so back to the store I go.

Sounds like your throttled, or your stuck in gsm/edge mode. Check to see also if your on gsm/wcdma, thts what it should be on. You could be on 2g/gsm setting. I put mines on tht setting from time to time.
Sent from planet neblon in the 2nd region of the samsung989 galaxy

i feel your pain, t-mobile can be very spotty in some places. I dont think its my phone!!
Sent from my SGH-T989 using XDA Premium App

LpSk8r said:
Sounds like your throttled, or your stuck in gsm/edge mode. Check to see also if your on gsm/wcdma, thts what it should be on. You could be on 2g/gsm setting. I put mines on tht setting from time to time.
Sent from planet neblon in the 2nd region of the samsung989 galaxy
Click to expand...
Click to collapse
I thought the same thing but tmo said I'm not throttled. gsm/wcdma(auto) is checked.
Thank for the advice though.
Edit: I put the Sim back in my vibrant and the speeds are the same. So I'm going with bad Sim or they are throttling me and don't know it. To be continued.

So they put in a work order and said they will get back to me within 72hrs. If it's not fixed I'm going to sprint. Tried the Sim in the amaze and sgs2 in store same speeds. Funny thing one of the questions asked while filling out the work order "do you tether?" Lol. Of course not.

I'm getting as high as 13mbps and almpst 2 upload speed. My g2x got half of that at best most of the time...
Sent from my SGH-T989 using XDA App

Related

How to improve 3G?

Hey guys I have had my Evo for awhile now and Sprints network has great coverage BUT the 3g seems abysmally slow. For instance, I can rarely stream videos without it buffering - youtube videos on regular quality mind you. If I stand still in a place with good signal I will be fine but if I'm moving etc it is slow. I get around 100KB/s during daytime where I live and 130KB/s night time which is great but luckily I also get full signal where I am. On the go, it sucks.
Are there any ways to increase 3g speeds or is it purely network related?
Welcome to sprints idea of 3g
God's honst truth man... if thats all you get... thats all you are going to get because sprints 3g network is the worst i have ever seen. Bar none. Even little us cellular has better coverage and twice the data speeds as sprint does here in iowa.
There is no possible way for the phine or any hack to it to speed up sprints crap network.
My advise to you is to cqll sprint and plead your case, that you paid for 3g and are getting 1x rtt speeds 24/7 and politely demand a credit to your account like i do every month.
And then call back about 5 minutes later and ask to speak to the retention center because you want to cancel your service because you arpe not getting service you are paying for.
Then tell the retention persion you were thinking of getting the Airave but cant afford it and see if they will give it to you free on the basis of poor service and they typically will.
I did, and got one for when i am at work and the boss wont let me use it because it uses works internet for voice and data.
Sent from my PC36100 using XDA App
Figures... Should have went with ATT or Verizon.
I know in the old days of 3g internet hacks Sanyo phones had a data cap screen that was accessible via ##040793##. From there you could change the data rate, 144K/230K. Not sure if we have the same here but phone codes may be a place to start.
Mmmmhmmm. Just be glad you don't have the epic and are capped at 150kbps up.
I think sprint has finally gotten 2 good phones and 4g, so now they think they're the top dog and can do whatever they damn well please...it's like a cycle with them. Bad service>>>loose all of their customers>>>cheap, semi-good service>>>get customers back>>>become assholes again>>>loose their customers...
werxen said:
Figures... Should have went with ATT or Verizon.
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Click to collapse
lol, good luck getting a decent phone on att or verizon. Let alone coverage. Oh and dont forget about the data caps on the phones, 100mb right? or was it 200mb?
Last-Chance said:
lol, good luck getting a decent phone on att or verizon. Let alone coverage. Oh and dont forget about the data caps on the phones, 100mb right? or was it 200mb?
Click to expand...
Click to collapse
Well Verizon has amazing android phones for one. There is a data cap for ATT which is true but no cap for Verizon. You know now that I think about it I might do the force roam hack on my Evo and see if if I get better 3g speeds.
I have no idea what any if you are talking about, I get better 3g speeds on Sprint then I ever did with any other carrier I've had.
Sent from my HTC Evo 4g
am I doing something wrong?
on 3g I pull down at least 512 up
Sent from my PC36100 using XDA App
werxen said:
Hey guys I have had my Evo for awhile now and Sprints network has great coverage BUT the 3g seems abysmally slow. For instance, I can rarely stream videos without it buffering - youtube videos on regular quality mind you. If I stand still in a place with good signal I will be fine but if I'm moving etc it is slow. I get around 100KB/s during daytime where I live and 130KB/s night time which is great but luckily I also get full signal where I am. On the go, it sucks.
Are there any ways to increase 3g speeds or is it purely network related?
Click to expand...
Click to collapse
I wish I could get speeds that fast consistently. Actually what you are getting is right about on par for 3g. That's prob the avg speed one would expect to get. There are higher areas and lower areas depending on a lot of things. A 100KB connection is nothing to complain about. I've personally never had a connection over 150 KB.
Sent from your mom's phone.
Not sure if its sprint or my phone but I can't break 40kbs down on anything and 3g cuts out all the time. Crappy....
The first thing I would do to verify your 3g speeds is to unroot your phone, and make sure you are running the latest .93 hboot release and sprint ota release. If your phone is already in this state (un rooted and latest hboot) then ignore me.
You should also look into unrevoked forever if you haven't already...it runs off the current hboot, and I've noticed that something about that hboot does help 3g speeds on some rooted phones if you go that route.
I've done a ton of research and practical testing on this subject and I can say without a doubt that the evo's current rooting methods DO have a negative impact on some 3g phones in some areas. And I'm not talking about 100 or 200 kbps here or there. In the same house, same phone, 1 rooted and 1 not. That was the ONLY difference. The rooted phone got 7 kbps. The stock got 1800kbps. I swapped phone setups so that the rooted one was now unrooted and vice versa. That time the rooted one got 47kbps and unrooted was 1681 kbps...in other words the problem followed the rooting process, and not the phone. I've done dozens of tests like this and others in various areas within the surrounding wilmington delaware area.
I have access to 3 rooted evos, 1 evo that is always stock, as well as a samsung moment. The 4 evos are all rev 3 nova. I also did similar tests on the hero with the same sorts of results. Feel free to pm me or post here with any questions.
EDIT: the kbps numbers I listed were for download speeds. Upload speeds on both rooted and unrooted, regardless of build or boot version, were consistent at around 600 -700 kbps during almost all of my testing.
EDIT2: I forgot to say - this problem also happened to me when I changed recoveries from clockwork to AmonRA. So it's not JUST the rooting process that can cause this, but several low-level engineering commands, such as flashing a kernel, upgrading a ROM, etc.
Tiepoz baught two yoo bi swype"3
That's pretty crappy, I get full 3g pretty much everywhere around St. Louis until I get out to the country. And pretty good 4g around town. My 3g is about 1.5mb down. 4g is 5 to 7mb down.
Sent from my PC36100 using Tapatalk
Flash the PRL to connect to Verizon's towers. I get 1.2 mb/s even see 2mb/s occasionally. Of course ping times are raised.
It's pretty hit or miss here, one day I will get 50-150k down and the next it will be +1meg. Next time it get drops below 500 you can bet I will be talking to somebody about it though, their advertised 3G speed is 600kb - 1.5mb.
100kb is ridiculous
I get anywhere between 500-1mb down 100-200kb up. My 4G easily does between 2-6mb down and 1mb up. People just love to complain. You didn't realize this within your 30 day trial? If so, why didn't you switch carriers?
What should the prl be right now ? And how are you guys testing the speeds? Nvr done it
Sent from my netarchy_toast, froyo beast of a machine evo!
You live in an area with poor coverage or your phone has a faulty radio.
I get good signal and up/Downs on 3g. If I nandriod away from cm6, I can get 6-7mb down and 1mb up with 4g in San leandro CA.
evohack99 said:
What should the prl be right now ? And how are you guys testing the speeds? Nvr done it
Sent from my netarchy_toast, froyo beast of a machine evo!
Click to expand...
Click to collapse
Speedtest... its in the market.
Sent from my PC36100 using XDA App
I think it is my radio. I was getting fine speeds up until 3 days ago when I noticed severe loading lag in my tethered apps. I get decent pings ~ 200-300ms which is not too out of the ordinary. I did a speed test other day and it was 50KB/s down and 70KB/s up. I figured it was just a faulty day but it has gone on far too long now. This is with 5/5 bars too... Just gotta wait for my new Evo to come in. Seems like every hardware ****up is happening at once.

LOS finally hit me... and hit HARD!

I was at the Brewer's game last night, and the loss of service was horrible. I literally rebooted 18 (I counted) times during the game, that was just to get my missed text messages.
Scary thing is that I had nearly full bars showing for the cellular signal, but the 3G was terrible. Every time the 3G dropped too low, it took both the 3G and cellular service with it, and it never came back. At one point, I rebooted 5 times in a row, and still had no service (no data, and texting/calling would not work), even though I was showing nearly full reception.
I couldn't keep the radios working long enough to even successfully use Roam control. By the time I was able to switch to roaming (on Cellular One, apparently), the radios were already crashed, and I still had no service (even though I still had no indication).
About halfway through the game, I finally started getting the triangle notification "You have lost data services be...." Toggling roaming policies and roam guards did nothing to make this go away... Whether I was in forced roam or on Sprint.
I assume that there was a lot of network congestion at a playoff game, but clearly this phone does not handle network congestion well. I never had this problem with the Samsung Moment, and it saddens me to think that that piece of crap does ANYTHING better than the ET!
I wonder if the low data signal somehow creates a cascade of events that tells the phone to shut down the radios?
I never experienced LOS until yesterday and it's hit me 5 times now since. I reverted back to stock kernel for the time being, but I'm afraid it'll happen again since it's even a stock problem (from what I've heard.)
There is a kernel in the dev section to fix LOS. Take a look at lostkernel.
Sent from my SPH-D710 using Tapatalk
Damn, y'all got me scared to get this phone.
Khilbron said:
There is a kernel in the dev section to fix LOS. Take a look at lostkernel.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
Seems like some are getting in on Jmthat one as well.
Sent From My Evo Killer!!!
Dalmus said:
I was at the Brewer's game last night, and the loss of service was horrible. I literally rebooted 18 (I counted) times during the game, that was just to get my missed text messages.
Scary thing is that I had nearly full bars showing for the cellular signal, but the 3G was terrible. Every time the 3G dropped too low, it took both the 3G and cellular service with it, and it never came back. At one point, I rebooted 5 times in a row, and still had no service (no data, and texting/calling would not work), even though I was showing nearly full reception.
I couldn't keep the radios working long enough to even successfully use Roam control. By the time I was able to switch to roaming (on Cellular One, apparently), the radios were already crashed, and I still had no service (even though I still had no indication).
About halfway through the game, I finally started getting the triangle notification "You have lost data services be...." Toggling roaming policies and roam guards did nothing to make this go away... Whether I was in forced roam or on Sprint.
I assume that there was a lot of network congestion at a playoff game, but clearly this phone does not handle network congestion well. I never had this problem with the Samsung Moment, and it saddens me to think that that piece of crap does ANYTHING better than the ET!
I wonder if the low data signal somehow creates a cascade of events that tells the phone to shut down the radios?
Click to expand...
Click to collapse
What kernel are you on?
Sent From My Evo Killer!!!
musclehead84 said:
What kernel are you on?
Click to expand...
Click to collapse
I'm running the stock with root (flashed CWM, then flashed the root .zip).
I forgot to mention that after the game in the parking lot (about 4 blocks from the stadium) a reboot set my phone working perfectly fine again, so I'm thinking its a combination of something Sprint's network tells our phone, and then something in Samsung's kernel goes "Duh...."
Brewers suck. Go Cards!
Sent from my Epic on Midnight or my Galaxy Tab rooted (feels naked without a ROM) from good ole St Louis Missouri.
lancelane said:
Brewers suck. Go Cards!
Sent from my Epic on Midnight or my Galaxy Tab rooted (feels naked without a ROM) from good ole St Louis Missouri.
Click to expand...
Click to collapse
(It was a great game Let's hope we keep it going at home tomorrow!! Go Cards!!)
That stinks about the phone though :-( I hope it's something that gets resolved, sorry you had to mess with it during the game.
Roam Control periodically does a license check when you start it. If you don't have data, and it decides to check the license, you are SOL.
As for rebooting, it was necessary to reboot because that's the only time I got text messages. We had two sets of two seats, and texting was the only way to communicate with people 3 second away.
Perhaps you should spend some time with kindergartners and take some etiquette lessons. Although they might be too advanced in that area for you to learn much.
nabbed said:
Perhaps you should try to stop texting to people who are 39 seconds away.
And Roam Control required internet? Really?
What version of this ridiculously hypocritical app do you use?
Click to expand...
Click to collapse
It does do checks every so often... Cum on men, give the guy a break.
nabbed said:
Perhaps you should try to stop texting to people who are 39 seconds away.
And Roam Control required internet? Really?
What version of this ridiculously hypocritical app do you use?
Click to expand...
Click to collapse
Great. Let's see you try to set up meeting places, or exit strategies with people you can't communicate with. Or are you the rude type that would barge into the middle of somebody else's section?
As for Roam Control, it just updated from the market, so its the latest version. Try reading the description.
Sent from my SPH-D710 using XDA App
BethyM said:
(It was a great game Let's hope we keep it going at home tomorrow!! Go Cards!!)
That stinks about the phone though :-( I hope it's something that gets resolved, sorry you had to mess with it during the game.
Click to expand...
Click to collapse
I preferred Sunday's game myself.
Despite how it sounds, I spent more time watching the game (such as it was!) than messing with the phone. Reboots and clicking resend on a text doesn't really take that long, thankfully!
Sent from my SPH-D710 using XDA App
Sprint's 3G in Milwaukee is not working at all. Sprint offered to let me out of contract free because of the 3G being out since June and still not fixed.
Sent from my SPH-D710 using XDA App
I live in Milwaukee as well and I can vouch for how terrible the 3g is here. I only use about 1 gig a month in data on a light month and about 2 gigs a month on a heavy month. I even tried using my slingplayer as much as I could keeping it on for a few hours at a time for a whole month and I barely used 3 gigs!! When Verizon gets a nice phone with LTE I'm ditching sprint for a network that actually works here. And I don't care about the caps because I don't even use that much to begin with. And if Sprint ends up getting LTE in Milwaukee by 2013 maybe I'll come back...but since sprint has no wimax here...and they won't fix the 3G, I'm guessing Milwaukee will be the very last city to get LTE.....
worldwidepmp said:
Damn, y'all got me scared to get this phone.
Click to expand...
Click to collapse
Don't root yet.....problem solved.
Dalmus said:
I preferred Sunday's game myself.
Despite how it sounds, I spent more time watching the game (such as it was!) than messing with the phone. Reboots and clicking resend on a text doesn't really take that long, thankfully!
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
I didn't get to see Sunday's because we had plans. Excited for tonight's game. Always enjoy a good play off, even better when my home team is in. Of course, the tension keeps it amusing.... hmmm... kinda like XDA.
Sent from my NookColor using XDA Premium App
nabbed said:
Why are you crying?
Do a motherfathering data reset. Stop being a victim. And stop posting here.
Click to expand...
Click to collapse
First off, I've done multiple data resets since I activated the phone last month, and 3G data has not improved one bit.
Second, according to other posts, I obviously am not the only one with a data problem in my city, so posting here helped me with some evidence to go to Sprint and get credit or out of my contract, doesn't it?
Err0rist said:
Sprint's 3G in Milwaukee is not working at all. Sprint offered to let me out of contract free because of the 3G being out since June and still not fixed.
Click to expand...
Click to collapse
The ONLY place I get decent 3G speeds is by the airport. Just did a speed test, and I got 1.3mbs down... Everywhere else in the city, I average somewhere around .15, which is basically 1xRTT speeds.
How did you go about getting the offer to let you out of the contract? Did you have to call multiple times? Honestly, I'm hoping that this phantom update that's supposedly coming this month actually fixes something, but with Samsung/Sprint, I'm not holding my breath.
I go back to my experience with the Moment. Sprint put out several updated, but never managed to fix the data lock problem (which also cut out voice service, which is eerily similar to what's happening here). It took the devs over at SDX to fix the problem by porting Froyo over from the Acclaim (or maybe it was the Intercept... I forget).
Bonus information: By the airport there is a 4G tower that's active. I can pull 3mbs at work, and if I go about 6 blocks north, I can pull 11mbs.
jaygraffix said:
I live in Milwaukee as well and I can vouch for how terrible the 3g is here. I only use about 1 gig a month in data on a light month and about 2 gigs a month on a heavy month. I even tried using my slingplayer as much as I could keeping it on for a few hours at a time for a whole month and I barely used 3 gigs!! When Verizon gets a nice phone with LTE I'm ditching sprint for a network that actually works here. And I don't care about the caps because I don't even use that much to begin with. And if Sprint ends up getting LTE in Milwaukee by 2013 maybe I'll come back...but since sprint has no wimax here...and they won't fix the 3G, I'm guessing Milwaukee will be the very last city to get LTE.....
Click to expand...
Click to collapse
Yeah, that's my worry. Sprint doesn't seem to have any logical progression of cities they implement 4G in. Milwaukee is a Top 20 city (by population), so you'd think they'd be in the first wave. But no, they'd rather put 4G in Milledgville, GA, population 19,000 before a city with 500,000.

Hspa+ speeds slow

Hey all. Im not sure what it is but I have called att and they clame it is my phone and not something on their side.
Anyway ive been traveling from PA to NJ and VA all getting hspa+ connecfion but my download speeds are 50kb/s and not much better upload. The exception is connecting to lte but everywhere else is utter crap. Im sure I was getting better speeds when I got the phone so im not sure what I did.
I tried to flash another rom. Flash the stock modem again.
Does anyone have any ideas of what could be causing this?
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Well their is two versions of hspa+ you have hspa+ & hspa+ combined with enhanced backhaul. According to the documentation that came with the phone hspa+ combined with enhanced backhaul is the one capable of 4G speeds, but this is only available in limited areas and your phone can't distinguish which hspa+ network it's connected too. So you may be connected to just hspa+ which may not be much faster than 3g depending on the quality of your connection.
Well I just placed my sim into my GS2 (had to line it up) and I was getting 2.5 MB/s down with that phone and only 300kb/s down on the Note 2. So something is up with my phone. I have reset it back to factory and used triangle away in hopes of returning it to get a replacement.
Does anyone have any ideas of what I can try? Im willing to try anything
I managed to fix it!!! I went into the service mode **#197328640#) and changed some values. I set the cdma to be automatic and reset two other values and BOOM! Reset the phone and now am getting 6MB/s down and 2MB/s up. Glad that I don't have to send the phone back!
What other values? I live in that area. At my house I get about 6 down but everywhere else is been .5 and 2 mb/s.... And I have Wifi at home so the house speed is irrelevant.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
brianmay27 said:
I managed to fix it!!! I went into the service mode **#197328640#) and changed some values. I set the cdma to be automatic and reset two other values and BOOM! Reset the phone and now am getting 6MB/s down and 2MB/s up. Glad that I don't have to send the phone back!
Click to expand...
Click to collapse
Could you share what values were changed? Thanks in advance!
Aranen_Zen said:
What other values? I live in that area. At my house I get about 6 down but everywhere else is been .5 and 2 mb/s.... And I have Wifi at home so the house speed is irrelevant.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
Sorry, been away studying. Ill try to remember.
Mind you I have little knowledge of what these values do so I take no responsibility. Maybe someone who knows something about them can post what they do..
First off get into service mode with the dialer code mentioned above. Than:
CDMA>Common>REBUILD
" > " > PREF Mode Set > CDMA_HDR_LTE_ONLY
" >Control>CDMA_band_select>Automatic
After that I did a reboot and it was working again. Let me say this will only apply if your speeds are in the ****ters everywhere. I was only getting a max of 500kb/s download everywhere I went (I traveled a few states recently and it was all bad except for LTE areas).
If you think its your device check another device before. I put my micro sim back into my Galaxy s2 (had to fidget to get the sim to line up) and ran a test and it was 3mb/s vs the 450kb/s on the note.
If this helps anyone Ill be interested to hear, I'm pretty sure I screwed it up in the first place but maybe ATT just sent out some bad devices and I did not notice till I tried.
brianmay27 said:
Sorry, been away studying. Ill try to remember.
Mind you I have little knowledge of what these values do so I take no responsibility. Maybe someone who knows something about them can post what they do..
First off get into service mode with the dialer code mentioned above. Than:
CDMA>Common>REBUILD
" > " > PREF Mode Set > CDMA_HDR_LTE_ONLY
" >Control>CDMA_band_select>Automatic
After that I did a reboot and it was working again. Let me say this will only apply if your speeds are in the ****ters everywhere. I was only getting a max of 500kb/s download everywhere I went (I traveled a few states recently and it was all bad except for LTE areas).
If you think its your device check another device before. I put my micro sim back into my Galaxy s2 (had to fidget to get the sim to line up) and ran a test and it was 3mb/s vs the 450kb/s on the note.
If this helps anyone Ill be interested to hear, I'm pretty sure I screwed it up in the first place but maybe ATT just sent out some bad devices and I did not notice till I tried.
Click to expand...
Click to collapse
you saved my life!!!
i rooted my phone using the galaxy note 2 toolkit and have been suffering from constant loss of reception, whereever i'm at. in fact, it seemed worse downtown than in the suburbs. sitting in my office downtown i couldn't even send text messages or make phone calls, i would constantly be losing network connection.
i went back to stock EVERYTHING and i still had the same problem. it was so frusturating. thanks for the help!
all i did was rebuild CDMA and that fixed it! didn't try the other things you did.

Werid 4g speeds, need help ruling out phone or network

I bought a Tmobile Galaxy S3 on new years from staples, and since ive got the phone ive been experiencing strange 4g speeds. While im in my house, I always have full signal strength, and it always says 4G. I live in the Bronx in New York City, and when the 4g is working properly, I get upwards of 20 megabits down, and 1-2 up. Now I could literally be sitting in the exact same spot, and later ill test the phone and it says 0.2 - 0.3 megabits, and like over 1000 ping and the up is so slow it doesnt even measure it. It usually comes back after waiting, turning airplane mode off and on multiple times or doing a battery pull. I find it strange that I can get either 21 mbps or 0.3 in the same house, while always having full bars. In the phone status sometimes it would say UTMS or HSPA, so it does switch from 3g to 4g sometimes. The thing is my previous phone was Nexus S with 3g and im pretty sure I never had a problem loading a simple image in my house because the internet was so slow. I consistently pulled 3-6 mbps on that phone. I tried calling t-mobile 3 times and they give me the same basic crap, like clear your cache, make sure airplane mode is off (really?) make sure youre network mode is on auto (i tried auto and wcdma only and it still gets slow) and all that other stuff. Is there anything else I could try to see if its a network or phone issue?
It sounds like it might be something with your local tower. I would call Tmobile and put in a repair ticket.
Sent from my SGH-T999 using Tapatalk 2
Thanks, I just did that. Called t-mobile and just directly asked them to check for tower issues, and they filed a complaint. They said to check back in 3 days, hopefully this gets fixed, or else it might be the phone. Do you think flashing different modems would change anything?
tigim101 said:
Thanks, I just did that. Called t-mobile and just directly asked them to check for tower issues, and they filed a complaint. They said to check back in 3 days, hopefully this gets fixed, or else it might be the phone. Do you think flashing different modems would change anything?
Click to expand...
Click to collapse
It wouldn't hurt to try. What are you currently running? (rom/kernel/modem)
Sent from my SGH-T999 using Tapatalk 2
Completely stock 4.1.1, with UVDLJA modem, which is the latest I believe. The phone is relatively new so I wanted to try touchwiz before I rooted. Does installing something like cm10 change the modem? Or is it independent of rom/kernel. I saw an application for tmo that can change between multiple modems pretty quickly, I might give it a try.
Sent from my SGH-T999 using xda app-developers app
My opinion
tigim101 said:
Thanks, I just did that. Called t-mobile and just directly asked them to check for tower issues, and they filed a complaint. They said to check back in 3 days, hopefully this gets fixed, or else it might be the phone. Do you think flashing different modems would change anything?
Click to expand...
Click to collapse
I work for T-Mo,
If I may lend my opinion,
To me, it definitely sounds like the tower. If you go from 20Mbit down to 0.2, and with 1000ms latency, it's super obvious there is something
wrong with the tower, or there is significant demand on the tower from other users, hey its NYC population density is insane.
Something to note as well, New York City is "in progress" for "network modernization" where they are switching to 1900Mhz.
This is why some people who have iPhones are now getting 3G in certain areas, unlocked devices, as well as AT&T phones can have 3G down there.
Due to this, since there is quite a lot of switching around going on down there, that's probably what's going on.
Example:
http://www.tmonews.com/2013/01/t-mobiles-network-modernization-what-is-it-where-can-i-get-coverage/
Hope it helps.
I see, well that makes sense. I dont really mind if its a tower issue because thatll be fixed eventually, I just would of hated if I had to replace the phone, it would of been such a hassle because I didnt buy it direct from t-mo. Thanks to both of you!
Also, since t-mobile seems to be using multiple bands for 4g, I guess it would be better to leave it on auto in network settings?
Sent from my SGH-T999 using xda app-developers app
tigim101 said:
I see, well that makes sense. I dont really mind if its a tower issue because thatll be fixed eventually, I just would of hated if I had to replace the phone, it would of been such a hassle because I didnt buy it direct from t-mo. Thanks to both of you!
Also, since t-mobile seems to be using multiple bands for 4g, I guess it would be better to leave it on auto in network settings?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
If it helps you at all to see if you are on a different band than 1700/2100mhz
You can go into the dialer and do:
*#0011#
Up top mine says band 4
Which is for 1700mhz AWS
BAND 2
which is for 1900mhz PCS.
You might be on band 4 or 2 on a tower by tower basis, or if they are making adjustments
You might be switched but that is above my pay grade lol

T-Mobile definition of 4G LTE speed is highly skewed

So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
Cynagen said:
So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Were you able to get Google Wallet working again with Root after using Odin to get your speeds back to normal? I'm about to get a GS4 on Friday and ideally want to have Google Wallet, Root, Tethering and LTE working. Just wondering what might not work and will... Thanks!
It may just be my device or rom but I find that the connection justs seems to hangup for lack of a better word. I have a meter showing my data usage in kb/s and if I hit the go button for a webpage it seems to do nothing and not use any data.
Sent from my HTC Sensation 4G using xda app-developers app
Daistaar said:
Were you able to get Google Wallet working again with Root after using Odin to get your speeds back to normal? I'm about to get a GS4 on Friday and ideally want to have Google Wallet, Root, Tethering and LTE working. Just wondering what might not work and will... Thanks!
Click to expand...
Click to collapse
Take everything the rep says with a grain of salt, they often just say things because they aren't exactly sure. This, unfortunately causes confusion and people hearing different things. I get around 25-35 Mbps in my area and some people get even more.
Cynagen said:
So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
T-Mobile isn't responsible for any modifications you make to your own device. You made the mistake of implementing the fix, so deal with the consequences. It's really that simple. :good:
That's why they use the term "up to." Not every single person will receive 20+ mbps. It also depends on the amount of towers, the distance of those towers and how many people are connected to them.
Towle said:
That's why they use the term "up to." Not every single person will receive 20+ mbps. It also depends on the amount of towers, the distance of those towers and how many people are connected to them.
Click to expand...
Click to collapse
I agree 100% with this.
Also wish to comment that T-Mobile is VERY helpful when it comes to getting me better speeds. I was getting approx 100 kB/s download at my house which gets 4G HSPA and i called and complained. And they said that for 4G those speeds are horrible and sent a technition out to see what the issue was. The following day THEY called me back and explained there was some technical issues with the tower in my area. I think it had to do with the routing of the packets. But anyhow, they were extremely helpful with everything and now my speeds are back to 250 kB/s average And when i am at school, i get LTE my speeds there are NEVER below 1 MB/sand on good days sky rocket to 2 MB/s (advertised speeds) and sometimes even faster. I have already hit 3 MB/s it really depends on what towle said. Users on the network, what they are doing what you are doing etc etc.
NYCHitman1 said:
T-Mobile isn't responsible for any modifications you make to your own device. You made the mistake of implementing the fix, so deal with the consequences. It's really that simple. :good:
Click to expand...
Click to collapse
I understand that, but when I've gone back to a STOCK rom and it's still happening, something's not right.
Towle said:
That's why they use the term "up to." Not every single person will receive 20+ mbps. It also depends on the amount of towers, the distance of those towers and how many people are connected to them.
Click to expand...
Click to collapse
I understand this entirely, however, I was less than a quarter mile from a tower sitting at home getting ~5000kbps, when normally I get 20000+. I also had slow speeds between 3 towers that I know carry T-Mo service and it never once got better until I ODIN flashed the stock ROM again.
elesbb said:
I agree 100% with this.
Also wish to comment that T-Mobile is VERY helpful when it comes to getting me better speeds. I was getting approx 100 kB/s download at my house which gets 4G HSPA and i called and complained. And they said that for 4G those speeds are horrible and sent a technition out to see what the issue was. The following day THEY called me back and explained there was some technical issues with the tower in my area. I think it had to do with the routing of the packets. But anyhow, they were extremely helpful with everything and now my speeds are back to 250 kB/s average And when i am at school, i get LTE my speeds there are NEVER below 1 MB/sand on good days sky rocket to 2 MB/s (advertised speeds) and sometimes even faster. I have already hit 3 MB/s it really depends on what towle said. Users on the network, what they are doing what you are doing etc etc.
Click to expand...
Click to collapse
You're measuring in Bytes, I'm measuring in bits, there's 8 bits to every Byte, and when you get 250kB x 8 = 2000kbps or 2mbit, the speed the T-Mo rep quoted me as what they expect you to get. When you were getting 2MB/sec, you're getting 16000kbps, which is normal for HSPA+ and decent T-Mo LTE.
Either way, I got it fixed, however their low-end expectations are very disheartening. I just wanted to bring it to everyone's attention that if you're getting more than 2000kbps (250kB/sec), don't bother calling T-Mo, they won't help you in regards to speeds, even if you're parked right under a tower that practically nobody else is on.
For the record, I consider this "decent LTE"
I just got LTE in my area and in getting 10 Mbps, about a mile away I was getting 20 Mbps.
Not too bad for a city that didn't have LTE when the i9500 1st dropped. I ditched the int'l version for the M919 and have no regrets !
I am having data problems as well.
I was getting awesome LTE speeds after the roll out here in the Dallas area. Went on vacation to the US Virgin islands in late June and upon returning, my speeds plunged to as low as 200 Mkbps where I was getting awesome speeds as high as 15000 mbps (as per speedtest) before this.
I'm not one to go only by test numbers or what the graph says. But I am experiencing real world page lags, drops, pages hanging up, no service notices and regularly seeing the Edge symbol.
As the OP says, I am getting lots of help from Tmo, even exchanging the S4 for a new one. (had to fight to get a surprise 150. fee rescinded after they claimed my pristine unit had a broken screen, but that is a different post)
But the problem has persisted. They have reset my account several times and are in the process of resetting it now. Said wait 72 hours and it will be fixed. Said should be fixed by weds. I remain skeptical, they said that once already....so much so that I bought a Experia Z Sat. (jury is still out on that)
The girl at tech support suggested I wait on replacing it but I've simply had enough of this.
I am convinced that it is on Tmos end.
And I can definitely confirm the gist of this post. Everyone I have talked to, literally a dozen people, have had the balls to tell me that Tmo considers 2000 a good LTE speed. I call BS.
I reall like my S4 a lot and don't like that the Z has a nonremovable battery. My wish is to keep the S4.
I've not had a chance to do much with this X, so can't yet compare performance.
no complaints
Cynagen said:
So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
I have gotten speeds as high as 24.53 Mbps with google wallet installed. It blows my home internet away
You must be in love with Sprint to believe that 2 Mbps is sprints 3G. Sprints 4G Wimax barely...BARELY hits 3 Mbps. Sprint 3g is equal to T-Mobile 2G. I did a test in the Bay Area, California, and tmobile beat att and verizon, at 32 mbps and att was at 24 mbps while verizon only hit 8 mbps. All with 3 bars of lte.
I have been noticing that the internet speed has been dropping lately, and I believe its because of the purchasing of metro, along with them ALL wanting iPhone and lte. So people that have trouble paying their bills (ive seen the average customers, I know what they look like. Theres a few that are just like you and me, but most show off their lower class status with their huawei and zte phones.) So its Metros fault for selling out. I noticed that my internet on an att unlocked iphone 5 has been dropping and lagging the past few days, and switching to a gs4 shows that its the carrier, or my account. So, I doubt your phone is the problem.
Sent from my SGH-M919 using xda app-developers app
matistight said:
You must be in love with Sprint to believe that 2 Mbps is sprints 3G. Sprints 4G Wimax barely...BARELY hits 3 Mbps. Sprint 3g is equal to T-Mobile 2G. I did a test in the Bay Area, California, and tmobile beat att and verizon, at 32 mbps and att was at 24 mbps while verizon only hit 8 mbps. All with 3 bars of lte.
I have been noticing that the internet speed has been dropping lately, and I believe its because of the purchasing of metro, along with them ALL wanting iPhone and lte. So people that have trouble paying their bills (ive seen the average customers, I know what they look like. Theres a few that are just like you and me, but most show off their lower class status with their huawei and zte phones.) So its Metros fault for selling out. I noticed that my internet on an att unlocked iphone 5 has been dropping and lagging the past few days, and switching to a gs4 shows that its the carrier, or my account. So, I doubt your phone is the problem.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
I used to be one of those "lower class status" users, I had a stupid little Huawei Ascend on cricKet (MetroPCS partner), and while I rooted and modded it to hell, the service sucked. I migrated to AT&T and found they weren't much better, then moved back to my old carrier, T-Mo and have been happy overall. I know that after the purchase of MetroPCS, that cricKet would be the partner of T-Mo out here and all those phones (more people in the area that I -lived- in the same area as me (not out of town college kids in for the semester) have cricKet) would be bogging the network down, but it still performed well enough. In the thick of the cricKet area called Mesa, AZ, I still got over 20mbit on HSPA+ and LTE. I knew as soon as they announced all the high end phones prior to the purchase of MetroPCS for both they and cricKet that they wouldn't have the network to support it, then T-Mo purchase happened, I knew I would suffer in areas where everyone and their dog has these phones. I also know their model of pre-pay month to month was highly abused out here so I expect that bandwidth is gonna be extremely limited at times, but dropping from 24mbps normally to 2mbps is 1/12th, ridiculous. Anyways, it's back to normal, I just try to stay as far away from towers with large groups of idiots on them which is kind of hard to do around here.
EDIT: My dad has Sprint (I tried to steer him far far away from that BS but he wouldn't budge), he gets like 2-5mbps on his Note 2 which doesn't get WiMax AFAIK, only 3G, it's ready for the 4G/LTE but Sprint has lied for 4 years straight about LTE deployment out here, I'm just waiting for him to get fed up with unsent messages and dropped calls enough to give up and jump ship finally, however that won't be until he finishes his new 2-year contract like a fool.

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