Related
This is my first sprint phone , looking at my first bill i was expecting activation fee, but daang does everybody pay about $16 in surcharges taxes and fees
Sent from my GS2ET4g
I am new too but I haven't got my bill yet I have two lines
Sent from my SPH-D710 using XDA App
I heard the amt taxed is based on your area code.
If you want cheaper tax, call sprint and tell them you want a number from cheapest state!
someone please confirm?
Kcyen18 said:
I heard the amt taxed is based on your area code.
If you want cheaper tax, call sprint and tell them you want a number from cheapest state!
someone please confirm?
Click to expand...
Click to collapse
The amount taxed is based on your billing address, and it is also based on your plan, the more your plan costs, the higher the taxes.
"So how to reduce your cell phone bill taxes?
Well, from the above example, most cell phone carries such as TMobile, At&T , Verizon and Sprint do not seem to base their taxes on the billing address of their customers but instead base it on the area code of their customers cell phone. So, if you want to lower your cell phone taxes, look up our cell phone taxes by state article and find a state with the lowest cell phone bill tax and call up your cell phone provider and do the needful."
Source - http://www.askstudent.com/money/how-to-reduce-your-cell-phone-bill-cell-phone-taxes/
I pay over $30 in taxes on my bill alone, no hope, no change in my pocket.
I can tell you first hand that the Sprint bases the taxes on the address for each device on your plan. When I first got Sprint Service, my wife and I lived in San Francisco and the taxes in the city of SF are about $15 a year. When we moved to Alameda, I changed the billing address which happens to also be the address on the main line of the bill. From that point on until 3 months ago I was paying $15 for my wife's taxes and $5 for mine. When I added the Wireless Modem to the plan it got an Alameda Address and became the middle line on the phone. When I moved to Lincoln, which at the time didn't have a cell phone tax for the city, but the county did, my taxes on my line were like $2, the Modem was $5 and my wife's was $15. My best friend noticed something similar on his bill and we both called customer service at the same time. He was done in 20 minutes and got a credit 3 days later for two years worth of the taxes. He asked me if I wanted to talk to his rep but was on hold with my rep and said no. Big mistake. I have called a dozen times since and I am still waiting for something to happen. Keep in mind that at $15 a month (the estimated amount I was over charged) that is equal to one entire billing cycle at $129 + 49 + current taxes. Keep in mind that I updated my billing address each time I moved. This is all Sprint's issue.
---------- Post added at 08:59 PM ---------- Previous post was at 08:58 PM ----------
phatmanxxl said:
I pay over $30 in taxes on my bill alone, no hope, no change in my pocket.
Click to expand...
Click to collapse
Taxes of combined Taxes and Fees because the two are technically different.
I know sprint charges you a "surcharge" of you haven't established good credit. This is in place of the deposits other carriers charge.
Sent from my SPH-D710 using Tapatalk
Fact Check Please!
kingsway8605 said:
I know sprint charges you a "surcharge" of you haven't established good credit. This is in place of the deposits other carriers charge.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
Can you please provide some proof to back this up? The charges that Sprint is allowed to add beyond the service plan offerings is regulated at the Federal, State and Local levels and those rules are precise on exactly what and how those charges can be added to the bill. There is nothing in any of Sprint's contracts that state they charge more for people who haven't established or do not have good credit. A surcharge is in no way shape or form something a carrier or anyone else can charge in place of a deposit. There are strict Federal, State and Local laws regulating how deposits must be handled, including how they must be kept by the person collecting them, what type of account they must be kept in and how they are to handle the interest that they accrue. This varies by industry but for the most part have a common set of rules. Violating these rules in any way would get them in deep trouble with multiple federal, state and local regulations not to mention open them up for a horribly large class action lawsuit.
It's a $4.99 administrative charge for participation in the Account Spending Limit program (based on credit history)
Sent from my SPH-D710 using Tapatalk
vintage712 said:
It's a $4.99 administrative charge for participation in the Account Spending Limit program (based on credit history)
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
Isn't it great, avoid the laws by simply changing the wording. Only in America.
Sent from my SPH-D710 using Tapatalk
Blu3Fr0g said:
Can you please provide some proof to back this up? The charges that Sprint is allowed to add beyond the service plan offerings is regulated at the Federal, State and Local levels and those rules are precise on exactly what and how those charges can be added to the bill. There is nothing in any of Sprint's contracts that state they charge more for people who haven't established or do not have good credit. A surcharge is in no way shape or form something a carrier or anyone else can charge in place of a deposit. There are strict Federal, State and Local laws regulating how deposits must be handled, including how they must be kept by the person collecting them, what type of account they must be kept in and how they are to handle the interest that they accrue. This varies by industry but for the most part have a common set of rules. Violating these rules in any way would get them in deep trouble with multiple federal, state and local regulations not to mention open them up for a horribly large class action lawsuit.
Click to expand...
Click to collapse
Do you know how to use google?
Sent from my SPH-D710 using Tapatalk
Activation is $36 + sales tax (so $39 or so for most of us)
Typical monthly fees + taxes on my $80/mo Everything data 450 is about $7. With my corporate discount it comes out to about $67/mo every month.
vintage712 said:
It's a $4.99 administrative charge for participation in the Account Spending Limit program (based on credit history)
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
I did see something about a 4.99 charge account spending limit , and when i read it it said free service to check limits. But that charge is not listed on bill , and get this my 20% discount whitch has been aproved and i even verified a email for it takes 1 to 2 billing cycles to be applied and they wont pay me back.
Sent from my GS2ET4g
kingsway8605 said:
Do you know how to use google?
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
Smart ASAP response aside I asked you to backup your statement. This is the problem with the net since the beginning of the eternal September. Snide comments in a friendly conversation are really uncalled cor and are not really helpful to anyone. All they do is cause tension and drama. God, I long for the days before AOL offered the internet without any instructions or training wheels.
Sent from my PG41200 using xda premium
Read 'em and weep: cell phone taxes by state. I live in WA state so OUCH!
I HATE the fees that they basically say:
"These are not taxes or mandated fee's, these are simply fee's we charge to help pay our bills"
Well, WTF is the rest of my money? They should just add those into the plans.
but then they would actually be more expensive
drksilenc said:
but then they would actually be more expensive
Click to expand...
Click to collapse
If they cared about that they would move other fee's into this bucket.
kingsway8605 said:
Isn't it great, avoid the laws by simply changing the wording. Only in America.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
From my understanding, you can have them remove the 4.99 charge for spending limit by adding automatic bill payment via sprint site or calling them? Anyone know if this is true? I just remember reading it somewhere
Sent from my SPH-D710 using xda premium
And another policy change... only the Primary line is eligible for discounts after Feb 1.
http://www.sprintfeed.com/2011/12/s...ing-february-2nd-2012-it-just-might-cost-you/
This comes after removing the discounts on lines 3-5, doubling the activation fees, revamping the Premier program, and then removing the Premier program. Basically my 20% company discount is only good for 1 line, big whoop.
So, let's see... they're "aligning" to what AT&T and Verizon do, but they still have the slow network and 3G speeds. 4G is at least over a year away if I stay with Sprint, Verizon and T-mobile have 4G locally and AT&T and coming soon. Why would I pay the same for slower speeds? Yeah, time to move on.
For those that don't want to read the article linked... sfhub clearly summarizes the article in a simple way...
sfhub said:
STARTING FEB 2nd, 2012 (ie not today, won't show up on today's bill)
Line 1/2 $129.99 => Line 1 $110.00 / Line 2 $19.99
Your NVP discount 10%, 15%, 27%, 28%, etc. will then only apply only to Line 1, no longer Line2
Click to expand...
Click to collapse
-Daryel
i really hope they lose big on the iphone.... sounds like another apple induced policy.... lame. unfortunately they will be pushing the cost of a couple VZ lines for me.... i barely use data. Really not seeing the point of staying much longer... sad...
it may be time to reactivate the old bb curve and moment... and sell the Epic 1 and 2....
See ya
Sent from my SPH-D710 using xda premium
Cool... Now Sprint has until January 31, 2012 to fix their network issues before a mass exodus occurs ETF free. Now you know what the next change will be, goodbye unlimited.
This would only applying to accounts with multiple individual lines not family plans, correct? I thought they already did away with discounts on the extra lines of family plans.
You have been Epicly Touched by Jesse Buck
I don't know if this will allow for eft-free cancellation.
I love my E4GT, but my wife is not excited about the $220 after discounts that we pay every month. I get 4G in the office, but the rest of the family doesn't. We have 4 accounts in our family plan, and every month the rates go up somehow. My son uses android apps, but doesn't make calls, so i was thinking about the $30 tmo prepaid option. I read something about 2 lines with everything "unlimited" on tmo for $30 each. My agency has a 20% discount which I wonder if it is only for one line or all... But those were prepaid and chances are for discount you need a contract. Sigh. I think no matter what, they have a tight grip on our privates.
I am tired of no 4G coverage, doubled activation fee, removal of premier, required $10 fee for any smartphone, removal of discounts on 3+ lines, and now removal of discount on 2+ lines, increase of ETF and reduction of return/satisfaction window, added fees... Did I miss something??
Is sprint really the best bang for your buck?? I get 4G coverage for tmo and Verizon around my area. Verizon is too expensive, and can't hear anything but bad things about at&t. Tmo is the one nobody talks about.
Anybody got any insight about tmo as a possible migration path if this causes an ETF free contract breach!?
Have buy back from best buy on all my phones. But that would not help me if I were to buy used phones off Craigslist or ebay or some such...
Anyway, I don't want to bug anybody, to each their own. I just hate how powerless we are about all the changes sprint has made, and the cost it hS in our bill at the end of the month.
Sent from my SPH-D710 using XDA App
Read the link...
This actually brings it in line with the rest of their discount policy... They already say they won't discount any fee or service that is less than $20.
Granted it's crummy, but I frankly assumed that the $19.99 was a segregated fee anyway (I don't have multiple lines).
Jesse Buck said:
This would only applying to accounts with multiple individual lines not family plans, correct? I thought they already did away with discounts on the extra lines of family plans.
You have been Epicly Touched by Jesse Buck
Click to expand...
Click to collapse
I thought so, too. I'm still receiving discounts on my 2nd, 3rd and 4th lines though. If speeds don't improve by Jan 31st, sadly I have to say I will probably leave, too. We all know that all of these policy changes just mean more are around the corner.
i360 said:
Cool... Now Sprint has until January 31, 2012 to fix their network issues before a mass exodus occurs ETF free. Now you know what the next change will be, goodbye unlimited.
Click to expand...
Click to collapse
Discounts aren't typically a part of your contract though, so you'll still have to pay an ETF to leave.
datajosh said:
Discounts aren't typically a part of your contract though, so you'll still have to pay an ETF to leave.
Click to expand...
Click to collapse
While that could be true, the discount plays a part on why some continue their service, and deal with the reduction of quality service that's been occurring. Now, this will change the price by eliminating the discounts which is why some are still with them. This is an increase that wasn't agreed to, the same as when they jacked up the taxes, and should result as early dismissal. While i'm holding on, if the price gets raised more to match their competitors, without providing the same quality of service, then there's no real incentive to stay.
This effects us on Contract too I used to like sprint
I have a 24% discount
Sent from my SPH-D710 using xda premium
But the family plan is so because it was $129. 99 for two lines. That is the plan. Then, you can add extra lines. If you only had a line, then added a second one, it would be shared, but that's not how the plan was inscribed in the family contract. Otherwise, they're saying you could have a one-line family shared plan, for $110 + and $10 for smartphone, way more than their unlimited single plan. The reason why it was a good deal is because it was a bundled 2x$129. 99. The $20 extra lines was just icing on the cake. Prettyuch they are trying to become everything everyone Hayes, to stay "competitive". Are we screwed or are we screwed?
How long are we going to allow them to f°°know us over?
Where does it end? When they declare no more unlimited data? Oh wait they did that with hotshot and mobile devices... And we are still here. Yeah I'm loyal to Sprint, but before we realize it, we are gonna end up paying as much as Verizon for a subpar service (I know, Verizon is way more expensive...)
I have an E4GT, 2 EVO3D, 1 Evo4gshift. Maybe I can get something for them.
My wife is pregnant, and with the costs of medical care in the US, every penny counts.
But sorry for my comments, feels like I'm just looking for any chance to rant.
Sent from my SPH-D710 using XDA App
Jesus farking christ is this another I hate sprint and I'm am leaving thread? Instead of you guys hitting the keyboard with your penis beaters just leave......
Sent from my SPH-D710 using xda premium
I had AT&T for about 3 years and was horrified with their services.. The only reason I moved to Sprint was because of a higher corp discount and better reviews from people I knew with Sprint.. Also, AT&T somehow screwed up my contract and my corp discount with them, which was the reason I was able to get out ETF free after 1 year into my contract.
This is definitively a sneaky move on Sprint's part and I won't take it laying down. I usually fight these type of changes and win. I'm not trying to get anything free, I just want to serve my sentence (contract term), without any damn changes on what we agreed... is that so damn hard to understand?
And to those saying this is not a contract change, it is to those of us with the corp discounts. When you receive your corp discount, you have to RE-sign a new 2 yr contract agreeing to receive this discount for the length of your contract.
Here is an example of something similar not too long ago with Sprint:
http://explainthefee.com/2010/09/10/cancel-your-sprint-contract-without-paying-an-etf/
jromankvcc said:
But the family plan is so because it was $129. 99 for two lines. That is the plan. Then, you can add extra lines. If you only had a line, then added a second one, it would be shared, but that's not how the plan was inscribed in the family contract. Otherwise, they're saying you could have a one-line family shared plan, for $110 + and $10 for smartphone, way more than their unlimited single plan. The reason why it was a good deal is because it was a bundled 2x$129. 99. The $20 extra lines was just icing on the cake. Prettyuch they are trying to become everything everyone Hayes, to stay "competitive". Are we screwed or are we screwed?
How long are we going to allow them to f°°know us over?
Where does it end? When they declare no more unlimited data? Oh wait they did that with hotshot and mobile devices... And we are still here. Yeah I'm loyal to Sprint, but before we realize it, we are gonna end up paying as much as Verizon for a subpar service (I know, Verizon is way more expensive...)
I have an E4GT, 2 EVO3D, 1 Evo4gshift. Maybe I can get something for them.
My wife is pregnant, and with the costs of medical care in the US, every penny counts.
But sorry for my comments, feels like I'm just looking for any chance to rant.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
OT... but lol autocorrect
id10terror said:
I had AT&T for about 3 years and was horrified with their services.. The only reason I moved to Sprint was because of a higher corp discount and better reviews from people I knew with Sprint.. Also, AT&T somehow screwed up my contract and my corp discount with them, which was the reason I was able to get out ETF free after 1 year into my contract.
This is definitively a sneaky move on Sprint's part and I won't take it laying down. I usually fight these type of changes and win. I'm not trying to get anything free, I just want to serve my sentence (contract term), without any damn changes on what we agreed... is that so damn hard to understand?
And to those saying this is not a contract change, it is to those of us with the corp discounts. When you receive your corp discount, you have to RE-sign a new 2 yr contract agreeing to receive this discount for the length of your contract.
Here is an example of something similar not too long ago with Sprint:
http://explainthefee.com/2010/09/10/cancel-your-sprint-contract-without-paying-an-etf/
Click to expand...
Click to collapse
I didn't have to re-sign anything. All I did was call them and it was added to my account.
awesomeindeed said:
I didn't have to re-sign anything. All I did was call them and it was added to my account.
Click to expand...
Click to collapse
I had to re-sign an agreement online when I applied the discount.
Not saying the store reps know half the sh!t that comes out of their mouths but I ad an entire store of them here tell me all of these changes (all for the worse) are because of the iPhone. They're all pissed about it and loathe the day Sprint 'signed a contract with the devil' as they put it.
So if I get a 25% discount because of my employer - I won't get it anymore after 2-1-2012? Because that's a HUGE breach of contract if that's true. I kept mine so I know what it says - already had to use it once because I was told I only had one activation fee then got charged all three on my bill.
This is a material adverse, I don't care how it's worded. I signed a CONTRACT for a certain amount and certain discounts. If that changes by 0.1 cent - it's a breach.
id10terror said:
I had AT&T for about 3 years and was horrified with their services.. The only reason I moved to Sprint was because of a higher corp discount and better reviews from people I knew with Sprint.. Also, AT&T somehow screwed up my contract and my corp discount with them, which was the reason I was able to get out ETF free after 1 year into my contract.
This is definitively a sneaky move on Sprint's part and I won't take it laying down. I usually fight these type of changes and win. I'm not trying to get anything free, I just want to serve my sentence (contract term), without any damn changes on what we agreed... is that so damn hard to understand?
And to those saying this is not a contract change, it is to those of us with the corp discounts. When you receive your corp discount, you have to RE-sign a new 2 yr contract agreeing to receive this discount for the length of your contract.
Here is an example of something similar not too long ago with Sprint:
http://explainthefee.com/2010/09/10/cancel-your-sprint-contract-without-paying-an-etf/
Click to expand...
Click to collapse
ATTs customer service is horrid, but otherwise they're probably my favorite network in the US. I'd never switch because of the insane price, capped data, boot for tethering, throttling grandfathered contracts, etc.
Sprint needs to make their network worth having before they charge more.
Sent from my SPH-D710 using xda premium
KCRic said:
Not saying the store reps know half the sh!t that comes out of their mouths but I ad an entire store of them here tell me all of these changes (all for the worse) are because of the iPhone. They're all pissed about it and loathe the day Sprint 'signed a contract with the devil' as they put it.
So if I get a 25% discount because of my employer - I won't get it anymore after 2-1-2012? Because that's a HUGE breach of contract if that's true. I kept mine so I know what it says - already had to use it once because I was told I only had one activation fee then got charged all three on my bill.
This is a material adverse, I don't care how it's worded. I signed a CONTRACT for a certain amount and certain discounts. If that changes by 0.1 cent - it's a breach.
Click to expand...
Click to collapse
It sounds like you personally will still get the discount, but no one else that is on your plan would.
My contract is up on May 15th, and now Verizon is charging $30 bucks to upgrade!! WTF??? I'm looking to change to ATT (HTC ONE X) or prepaid as I am not going to give these fookers anymore money. I'm so tired of corporate greed. They say this because it is to "provide customers with the level of service and support they have come to expect." ???? Really? whenever I go into my local verizon store, they ask me about new phones and my newest roms. I'm so pissed right now at them.
As far as I can remember Verizon has always charged a 30 dollar fee..... they waived my last upgrade fee though because the lady messed up.
Sent from my Incredible 2 using Tapatalk
Just read an article that said this is a new fee and starts on April 22. Apparently, in addition to data limits, this is a new fact of life. Sad. Might be time to shop around again though.
If only they knew how right they are with the "provide customers with a level of service and support they have come to expect from Verizon"... Over the years big red has become so greedy, I actually do expect a level of fees and charges that make absolutely no sense. I think the $30 this time might be for the Vaseline... Lol.
Sent from my ADR6350
Yeah man the least they can do is spit on it before they bend you over. What about best buy or amazon do will they incorporate the $30 fee?
is there a prepaid service in PA that anyone uses and has had good luck with? I have a t-mobile phone and the DINC2, so not sure if I can use either one with a prepaid service.
disconnecktie said:
As far as I can remember Verizon has always charged a 30 dollar fee..... they waived my last upgrade fee though because the lady messed up.
Sent from my Incredible 2 using Tapatalk
Click to expand...
Click to collapse
this fee is new and starting april 22nd. Maybe your thinking of the early upgrade fee?
Hmm... I may start looking around next time my contract is up.
I don't what the fee was but they were going to charge me $30 when I upgraded. She waived it though because somewhere along the way she messed up and almost charged me over $300 for this phone when iit was supposed to be free.
Sent from my Incredible 2 using Tapatalk
disconnecktie said:
I don't what the fee was but they were going to charge me $30 when I upgraded. She waived it though because somewhere along the way she messed up and almost charged me over $300 for this phone when iit was supposed to be free.
Sent from my Incredible 2 using Tapatalk
Click to expand...
Click to collapse
D*mn, so much for "providing better service"
Sent from my Incredible 2 using XDA App
Call customer service and see if they can waive it. The Verizon stores are unable/unwilling to do anything for people. Smart phones have turned cellphones back into a "luxury" item again.
ericsdeadinside said:
Call customer service and see if they can waive it. The Verizon stores are unable/unwilling to do anything for people. Smart phones have turned cellphones back into a "luxury" item again.
Click to expand...
Click to collapse
I usually have pretty good luck when calling customer service, and emailing them, but all I keep hearing from them is "blah blah blah". I emailed the director of customer service and the East Coast Regional manager, both have yet to get back to me. They keep saying how everyone else does it, they are 6 dollars cheaper, they have smartphone workshops, and it helps them with serving the customer better. The only thing they are serving is lining their pockets! I WILL go to ATT and get the ONE X, if they keep this up! My company waives the activation fee, so I don't have to pay that either. Greedy Bastards!
Guys as a few of you know I work for Verizon in sales. The $30 fee being added to upgrades is new. The other fees that you are referring to. The 30 being waived for early upgrades it's a fee that is done in stores to cover cost. alot of stores don't do this fee.
Just for reference. Verizon it's the last of the big 4 carriers to implement this upgrade fee. I don't agree with it at all but changing carriers will only led to the same thing. It is like comparing a Apple to an apple wearing a orange costume.
Still it looks like this is going to bite big red in the ass. Sales will be affected. Verizon will feel the blow financially.
Sent from my VivoW using xda premium
I never go to the stores to do anything. I deal with customer service exclusively because it is the only way I am ever able to get anything done. I doubt ill leave Verizon anytime soon. I still have unlimited data and I intend to keep it as long as I possibly can. I may pay out the ass but nobody else offers it that's worth a crap in my area. The customer service with Verizon isn't half bad anyway.
Sent from my Incredible 2 using Tapatalk
disconnecktie said:
I never go to the stores to do anything. I deal with customer service exclusively because it is the only way I am ever able to get anything done. I doubt ill leave Verizon anytime soon. I still have unlimited data and I intend to keep it as long as I possibly can. I may pay out the ass but nobody else offers it that's worth a crap in my area. The customer service with Verizon isn't half bad anyway.
Sent from my Incredible 2 using Tapatalk
Click to expand...
Click to collapse
I have the unlimited data as well, but as most everyone knows, we "elite" customers get throttled (often!) because they offered to grandfather our plans and we took it. When I got my phone, music and netflix streamed without a hiccup, now because I'm not a "tiered" customer, I get throttled (and labeled as an "excessive use" customer).
The point; you either get it from one end or the other, either way they're going to stick it to their customers because we all want smartphones and they know they can plug us along the way for it. Atleast here, we can work together to screw them back!
Sent from my ADR6350
Wait, is this to upgrade at any time? Or just early upgrade?
I dont think I have been ever charged to upgrade anything, but I have been charged to activate lines in the past (30 bucks)
I know they charge early upgrade fee, which is fine to me I guess as I dont really upgrade often.
http://gizmodo.com/5901023/no-more-free-phone-upgrades-verizons-30-fee-starts-april-22nd
No More Free Phone Upgrades: Verizon’s $30 Fee Starts April 22nd
On April 22nd, Verizon will begin charging a $30 upgrade fee when existing customers buy a new phone on a new contract. It's the sad end of the free upgrade era.
FYI: if you look on eBay you can find new phones for the same price as buying one on contract. I was looking at Galaxy Nexus phones a month ago and you can find the CDMA version easily for 250-300 or right now the Rezounds are going for 150-200.
Does it suck to pay $30 for an upgrade? Yeah it does but I probably wont shift to a new carrier because I'm on a loyalty plan, getting an employee discount AND have my unlimited data grandfathered. I'll deal with paying the $30 every two years.
zax10 said:
Guys as a few of you know I work for Verizon in sales. The $30 fee being added to upgrades is new. The other fees that you are referring to. The 30 being waived for early upgrades it's a fee that is done in stores to cover cost. alot of stores don't do this fee.
Just for reference. Verizon it's the last of the big 4 carriers to implement this upgrade fee. I don't agree with it at all but changing carriers will only led to the same thing. It is like comparing a Apple to an apple wearing a orange costume.
Still it looks like this is going to bite big red in the ass. Sales will be affected. Verizon will feel the blow financially.
Sent from my VivoW using xda premium
Click to expand...
Click to collapse
Honestly whoever decided to implement this bs in Verizon can go fxxx and sxxx a dxxx period
Just because other carriers are doing it you don't have to follow their asses.
Verizon with slowest updates not to mention wtf bloats& ****ty 3g&4g in the area it's designated¬ many phones to choose from&well i can go more but I'll stop there
Sent from my Incredible 2
xHoLyx said:
Honestly whoever decided to implement this bs in Verizon can go fxxx and sxxx a dxxx period
Just because other carriers are doing it you don't have to follow their asses.
Verizon with slowest updates not to mention wtf bloats& ****ty 3g&4g in the area it's designated¬ many phones to choose from&well i can go more but I'll stop there
Sent from my Incredible 2
Click to expand...
Click to collapse
One thing about the upgrade fee is that some of the other carriers are talking about not even letting people upgrade.
Sent from my Incredible 2 using Tapatalk
So I bought my phone a little over a month ago. In the process I specifically asked the T-Mobile rep. what hidden charges or connection fees I'd be hit with. Naturally she responded "None". I thought "O.k. $100 a month for unlimited everything isn't too bad at all.", seeing as where I live I have no problems with service whatsoever. Then my first bill just came in the other day............and I'm still in shock. It was a grand total of $296 and some change. I thought, "What in the hell am I paying for again?" I'm damn near willing to take the bad mark on my credit just because I'd feel like I was telling T-Mobile to shove it up their ass, but really with the breach of contract, I'd be the one getting screwed without any lube. Can anyone ,on a serious note, possibly give me a little insight as to what the heck that kind of money is supposed to be going to when it was agreed upon as to be $100 a month? I wasn't charged a deposit or anything of that sort and the minutes and text are unlimited and the monthly unlimited plan for data services is 200GB which I never even came close to. It's crazy! When T-Mobile is directly asked about this you get different answers from just about everyone you speak with it seems like. Maybe I'm just still amazed by the 200% increase and not hearing what I wanna hear so it all just sounds like different answers from everyone. Hell I don't know! All I can say is "LIARS! They're all LIARS!" Stick with pre-paid if it's not too late for you yet!
I suggest that you look at the details of the bill and see each thing that they charged you for. When I switched over to TMO from Sprint they told me that they essentially charge you for two months the first month so you are always a month ahead in your bill. I guess that means when you leave you have a month extra.
Sent from my GS3 via TapaTalk 2
Can't you see what's exactly being charged? There should be itemized charges on the bill.
Is it possible that the extra $ 200 is for the phone itself? Or maybe a migration fee if you recently change your plan while you still in contract?
If you can read. Look at your bill
Sent from my SGH-T989 using xda app-developers app
Is there a "migration charge"?
When I got my first bill there was an activation charge even though the web page had said "limited time special, activation fee waived $0.00"
I called them up and told them waived means not charging in the first place and it does not mean "refund" three months later. The rep in the phone even said "I see how that could be misleading" I said either take that off my bill or cancel my contract because I don't want to be a customer of a company that's starting off our relationship with deception. The reversed the charge, but I still think they're scum for playing fast-and-loose with the meanings of words like that.
Other than that, I love my phone and coverage has been great, unlike 8 years ago when they had a tower down for more than a year....
Sent from my SGH-T999 using xda premium
How much did you pay for the phone? My first bill from tmo lumped everything together..... Did you log in to the website and look at a breakdown of the charges? Probably not.
AB33 said:
I suggest that you look at the details of the bill and see each thing that they charged you for. When I switched over to TMO from Sprint they told me that they essentially charge you for two months the first month so you are always a month ahead in your bill. I guess that means when you leave you have a month extra.
Sent from my GS3 via TapaTalk 2
Click to expand...
Click to collapse
This is true for the value plan. Plus there are also connection and "set up" fees on the first month. It will be much less than that next time.
Sent from my SGH-T999 using Tapatalk 2
use paint and black out all your sensitive info and then post it here for us and well be able to help you greatly from that point
Sent from my SGH-T999 using xda app-developers app
Post it up here because it is very likely the only way you have a first bill that high is if there is a deposit they didnt tell you about.
Value plan with eip
69.99 for plan with unlim 4g
7.99 for insurance
20.00 for eip
Tax & fees is roughly $10
107$ total
Activation fee is $35.and is taxed ro roughly $39
So 146$ for first month
Now... first bill will be a little higher than that 146 because of prorated charges becauase your first bill is for more than one month of service. BUT there is no way prorated charges are an additional $150.
Show a copy of the bill with your sensitive info blocked out so we cant see it. Also.. what day did you activate
Sent from my SGH-T999 using Tapatalk 2
For the first month of two you're likely to run into some additional charges...
Activation fee, insurance, etc..
I would definitely look at the bill.
If you're still unsure, call up customer service and ask them to explain what each individual charge this first month.
Switch to straight talk byop tmobile sim. $45 unlimited calls text and data. Still runs on tmobile network.
sent via galaxy s3 in boss mode @ 2.1ghz
AB33 said:
I suggest that you look at the details of the bill and see each thing that they charged you for. When I switched over to TMO from Sprint they told me that they essentially charge you for two months the first month so you are always a month ahead in your bill. I guess that means when you leave you have a month extra.
Sent from my GS3 via TapaTalk 2
Click to expand...
Click to collapse
This has been the case for me in the past too. I would check to see if this is the reason your bill is so high.
tgamble160 said:
Switch to straight talk byop tmobile sim. $45 unlimited calls text and data. Still runs on tmobile network.
sent via galaxy s3 in boss mode @ 2.1ghz
Click to expand...
Click to collapse
+1
This is my current setup, but I'm using an ATT sim. Better coverage for me in my area than TMO. I'll take paying $45/mo instead of $100
I just got this charge too. They said 100 $ for my bill. It came in and i have a 265 $ and its 150 $ for texting between sept.11-28. I got my phone on the 28th. How the hell are they gonna roll back my original plan when ive had unlimited for over 4 years. And im going to the actual guy that sold me the phone on monday.
Sent from my SGH-T999 using Tapatalk 2
Response from T-Mobile is.....
O.k., sorry for just now getting back to everyone. The bill actually states that $200 of these charges are for previous charges. What previous charges? This is a brand new account. T-Mobile told me finally that it's a deposit fee. Aren't deposits charged beforea service of any sort provided? Seriously?! I already got screwed out of an extra $70 for the T-Mobile pre-paid plan I had paid a day earlier because they wouldn't switch it over to the new contract. Also, everyone needs to pay close attention to the apps you download. I realize it's not much now but it could have been. I was charged an extra .20 cents for an app sending an international text message without permission from me. I'm in the wrong business is all I've gotta say!
Yeah, there's 2 sections. My regular bill and a "previous charges" section. Previous to what? This is my first bill.
Post the bill.. And if you had already paid for a month of service why not wait a month to sign a contract.. I don't get it.
I was just like you when this happened to me. I was in Flex Pay plan from T-Mobile for 2 years before making the switch to the Value Plan.
My bill is $131 which includes warranty and insurance plus $20 and $15 down payment for the phones plus taxes which would come to a total of $170 for two lines. Luckily they gave me a $276 in-store credit for making the switch and being a loyal customer who never missed a single payment while being with them. My first bill came out to be $256 but didn't have to pay it due to the credit but I still demanded answers and the in-store rep said they were fees that will always come in the first bill (activation fees + paying a month ahead, etc). I just payed my second bill in which I only payed $150.
Sent from my SGH-T999 using xda app-developers app
Post your bill or call 611. Ur getting frustrated and no one in here can help solve your problem. We can see your account.
I love this thing!
My advice is to always ask the reps questions and call them as soon as you can see your bill online or in the mailed bill. Youre wasting time posting here because we cant change anything on your bill.
Sent from my SGH-T999 using xda app-developers app
Check your text charges....they tried to pin me up for over $300 when I switched plans and turned out they charged me $.20 for every text during the transition cycle. Took 3 days of calling before I went into a store and showed them the error. They fixed it on the spot.
Sent from my SGH-T999 using xda premium
Just wanted to share this email I just received from Tmobile. Looks like it has to do with anyone who is paying for their phone via installments.
___________________________________________________
Dear T-Mobile® Customer,
This notice is being sent to you pursuant to an agreement between the Washington State Attorney General's Office and T-Mobile. Please note: wireless service is required to maintain your phone or device payment plan. If you cancel wireless service, all remaining payments become due, and will be charged to you in a lump sum on your final bill. You will no longer be able to make monthly payments.
Because you may not have understood this aspect of your telephone or device purchase, we are giving you an opportunity to return your phone or device for a full refund, including the down payment. You may do this by calling T-Mobile at 1-877-746-0909 (or by dialing 611 from your T‑Mobile phone) within 30 days and returning your phone or device as instructed. You must return your phone or device within 14 days of cancelling service in order to receive a refund. If you return the phone by then, you will not be required to make any additional payments.
For more information, please call T-Mobile at 1-877-746-0909 (or dial 611 from your T-Mobile phone).
Sincerely,
T-Mobile
To ensure future delivery of emails, please add [email protected]‑email.com to your safe sender list or address book.
T‑Mobile USA, Inc., PO Box 37380, Albuquerque, NM 87176
T‑Mobile respects your privacy. To review our Privacy Policy, click here.
thatdavekid said:
Just wanted to share this email I just received from Tmobile. Looks like it has to do with anyone who is paying for their phone via installments.
Click to expand...
Click to collapse
Makes sense. If they give you a loan for a phone and you cancel the plan then they still get there money. Its like racking up a credit card and then canceling it, still got to pay it off.
Sent from my SGH-T989 using Tapatalk 2
corwest said:
Makes sense. If they give you a loan for a phone and you cancel the plan then they still get there money. Its like racking up a credit card and then canceling it, still got to pay it off.
Sent from my SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Agreed, just don't know why they weren't doing this from the get go. Were they just forgetting about the loaned amount previously lol.
thatdavekid said:
Agreed, just don't know why they weren't doing this from the get go. Were they just forgetting about the loaned amount previously lol.
Click to expand...
Click to collapse
Not in Canada. If you stay on your contract til it ends...phone is paid. If you cancel early, they charge you every penny you owe for the phone, then some!!!
Sent from my cell phone telephone....
They are just now sending this out because the attorney general in washington was too stupid to understand what the new plans entailed. Been in the news since last week...
They aimed to sue tmobile and instead agreed to explain. Not like the full details werent disclosed by every tech site in the world
Sent from my SGH-T989 using xda app-developers app
That is what the large cancellation fees from any carrier are for, recoup the costs of the phone...
OldeCrow said:
That is what the large cancellation fees from any carrier are for, recoup the costs of the phone...
Click to expand...
Click to collapse
As well as to discourage people from bailing out. These companies can and will get their money one way or another.
Sent from my SCH-I605 using Xparent BlueTapatalk 2
The handset payment plan is for 22 months, this gives you 2 months remaining on your contract plan. Allowing you time to consider upgrade options and in hopes you will renew a little early. If you take refund of handset, you are still required to pay an early termination fee for cancelling plan. I wonder if you have to cancel plan? Get full refund of phone ( 599$) , keep plan, buy used sgs2 off craiglist for 200-300$.
BANK
there is no spoon.....
just as bad here been in a long fight about these contracts and cancelling plans we get no service but we are stuck in tmo jail paying for bricks 80% of the time
drew96dawg said:
As well as to discourage people from bailing out. These companies can and will get their money one way or another.
Sent from my SCH-I605 using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
The "classic" plans have the cost of the phones built into them already. They get the money over the two year contract you sign. The kicker is that Death star and Verizon do this too but what happens when your contract is up and you don't take an upgrade? Does your bill go down because your not paying for the phone anymore? Nope. They keep charging you as if your still paying extra for the phone! T-Mobile has it right with these new plans and they are smart to do it I think.
Sent from my SGH-T989 using Tapatalk 2
This is in relation to Washington State's AG (correctly) declaring T-Mobile's contractual claims (or, more accurately, the no contract claims) to be false. Broadband Reports has a writeup on it and I believe Ars Technica does as well: http://www.dslreports.com/shownews/Washington-AG-Hits-TMobile-For-99-iPhone-Offer-124044