This is my first sprint phone , looking at my first bill i was expecting activation fee, but daang does everybody pay about $16 in surcharges taxes and fees
Sent from my GS2ET4g
I am new too but I haven't got my bill yet I have two lines
Sent from my SPH-D710 using XDA App
I heard the amt taxed is based on your area code.
If you want cheaper tax, call sprint and tell them you want a number from cheapest state!
someone please confirm?
Kcyen18 said:
I heard the amt taxed is based on your area code.
If you want cheaper tax, call sprint and tell them you want a number from cheapest state!
someone please confirm?
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The amount taxed is based on your billing address, and it is also based on your plan, the more your plan costs, the higher the taxes.
"So how to reduce your cell phone bill taxes?
Well, from the above example, most cell phone carries such as TMobile, At&T , Verizon and Sprint do not seem to base their taxes on the billing address of their customers but instead base it on the area code of their customers cell phone. So, if you want to lower your cell phone taxes, look up our cell phone taxes by state article and find a state with the lowest cell phone bill tax and call up your cell phone provider and do the needful."
Source - http://www.askstudent.com/money/how-to-reduce-your-cell-phone-bill-cell-phone-taxes/
I pay over $30 in taxes on my bill alone, no hope, no change in my pocket.
I can tell you first hand that the Sprint bases the taxes on the address for each device on your plan. When I first got Sprint Service, my wife and I lived in San Francisco and the taxes in the city of SF are about $15 a year. When we moved to Alameda, I changed the billing address which happens to also be the address on the main line of the bill. From that point on until 3 months ago I was paying $15 for my wife's taxes and $5 for mine. When I added the Wireless Modem to the plan it got an Alameda Address and became the middle line on the phone. When I moved to Lincoln, which at the time didn't have a cell phone tax for the city, but the county did, my taxes on my line were like $2, the Modem was $5 and my wife's was $15. My best friend noticed something similar on his bill and we both called customer service at the same time. He was done in 20 minutes and got a credit 3 days later for two years worth of the taxes. He asked me if I wanted to talk to his rep but was on hold with my rep and said no. Big mistake. I have called a dozen times since and I am still waiting for something to happen. Keep in mind that at $15 a month (the estimated amount I was over charged) that is equal to one entire billing cycle at $129 + 49 + current taxes. Keep in mind that I updated my billing address each time I moved. This is all Sprint's issue.
---------- Post added at 08:59 PM ---------- Previous post was at 08:58 PM ----------
phatmanxxl said:
I pay over $30 in taxes on my bill alone, no hope, no change in my pocket.
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Taxes of combined Taxes and Fees because the two are technically different.
I know sprint charges you a "surcharge" of you haven't established good credit. This is in place of the deposits other carriers charge.
Sent from my SPH-D710 using Tapatalk
Fact Check Please!
kingsway8605 said:
I know sprint charges you a "surcharge" of you haven't established good credit. This is in place of the deposits other carriers charge.
Sent from my SPH-D710 using Tapatalk
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Can you please provide some proof to back this up? The charges that Sprint is allowed to add beyond the service plan offerings is regulated at the Federal, State and Local levels and those rules are precise on exactly what and how those charges can be added to the bill. There is nothing in any of Sprint's contracts that state they charge more for people who haven't established or do not have good credit. A surcharge is in no way shape or form something a carrier or anyone else can charge in place of a deposit. There are strict Federal, State and Local laws regulating how deposits must be handled, including how they must be kept by the person collecting them, what type of account they must be kept in and how they are to handle the interest that they accrue. This varies by industry but for the most part have a common set of rules. Violating these rules in any way would get them in deep trouble with multiple federal, state and local regulations not to mention open them up for a horribly large class action lawsuit.
It's a $4.99 administrative charge for participation in the Account Spending Limit program (based on credit history)
Sent from my SPH-D710 using Tapatalk
vintage712 said:
It's a $4.99 administrative charge for participation in the Account Spending Limit program (based on credit history)
Sent from my SPH-D710 using Tapatalk
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Isn't it great, avoid the laws by simply changing the wording. Only in America.
Sent from my SPH-D710 using Tapatalk
Blu3Fr0g said:
Can you please provide some proof to back this up? The charges that Sprint is allowed to add beyond the service plan offerings is regulated at the Federal, State and Local levels and those rules are precise on exactly what and how those charges can be added to the bill. There is nothing in any of Sprint's contracts that state they charge more for people who haven't established or do not have good credit. A surcharge is in no way shape or form something a carrier or anyone else can charge in place of a deposit. There are strict Federal, State and Local laws regulating how deposits must be handled, including how they must be kept by the person collecting them, what type of account they must be kept in and how they are to handle the interest that they accrue. This varies by industry but for the most part have a common set of rules. Violating these rules in any way would get them in deep trouble with multiple federal, state and local regulations not to mention open them up for a horribly large class action lawsuit.
Click to expand...
Click to collapse
Do you know how to use google?
Sent from my SPH-D710 using Tapatalk
Activation is $36 + sales tax (so $39 or so for most of us)
Typical monthly fees + taxes on my $80/mo Everything data 450 is about $7. With my corporate discount it comes out to about $67/mo every month.
vintage712 said:
It's a $4.99 administrative charge for participation in the Account Spending Limit program (based on credit history)
Sent from my SPH-D710 using Tapatalk
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I did see something about a 4.99 charge account spending limit , and when i read it it said free service to check limits. But that charge is not listed on bill , and get this my 20% discount whitch has been aproved and i even verified a email for it takes 1 to 2 billing cycles to be applied and they wont pay me back.
Sent from my GS2ET4g
kingsway8605 said:
Do you know how to use google?
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
Smart ASAP response aside I asked you to backup your statement. This is the problem with the net since the beginning of the eternal September. Snide comments in a friendly conversation are really uncalled cor and are not really helpful to anyone. All they do is cause tension and drama. God, I long for the days before AOL offered the internet without any instructions or training wheels.
Sent from my PG41200 using xda premium
Read 'em and weep: cell phone taxes by state. I live in WA state so OUCH!
I HATE the fees that they basically say:
"These are not taxes or mandated fee's, these are simply fee's we charge to help pay our bills"
Well, WTF is the rest of my money? They should just add those into the plans.
but then they would actually be more expensive
drksilenc said:
but then they would actually be more expensive
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If they cared about that they would move other fee's into this bucket.
kingsway8605 said:
Isn't it great, avoid the laws by simply changing the wording. Only in America.
Sent from my SPH-D710 using Tapatalk
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From my understanding, you can have them remove the 4.99 charge for spending limit by adding automatic bill payment via sprint site or calling them? Anyone know if this is true? I just remember reading it somewhere
Sent from my SPH-D710 using xda premium
Related
When Verizon started throttling the unlimited data they sold me, I canceled and switched to Sprint. After a lot of fighting, I got the etf waived and they sent me a refund check. The check bounced lol! Seriously, they are blaming a glitch in their system.
Should I send them a bill for a bad check? I know if I write a bad check I get fees out the butt.
Sent from my SPH-D710 using Tapatalk
yes. charge them a returner check fee just like they do to all their customers!
Hell yes bill them. Wtf. Bounced glitch that cost you like 35 bones. Bill there ass.
patrao_n said:
yes. charge them a returner check fee just like they do to all their customers!
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Good point, do you know what they charge when a customer writes them a bad one, seriously going to mail them a bill lol.
Sent from my SPH-D710 using Tapatalk
The standard would be to send them a copy of whatever letter you get from your bank or your bank statement showing what your bank charged you. They should be expected to reimburse you for that, and nothing more. Unlike them, you don't have a TOS that they signed to do business with you that set a predetermined bounce fee, so all you can expect is your out-of-pocket expenses. But you can DEFINITELY expect that much.
TurboFool said:
The standard would be to send them a copy of whatever letter you get from your bank or your bank statement showing what your bank charged you. They should be expected to reimburse you for that, and nothing more. Unlike them, you don't have a TOS that they signed to do business with you that set a predetermined bounce fee, so all you can expect is your out-of-pocket expenses. But you can DEFINITELY expect that much.
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+1. You need documentation from your bank showing how much you were charged. They should not have any problem send you out another hot che... er.. i mean another check.
kingsway8605 said:
When Verizon started throttling the unlimited data they sold me, I canceled and switched to Sprint. After a lot of fighting, I got the etf waived and they sent me a refund check. The check bounced lol! Seriously, they are blaming a glitch in their system.
Should I send them a bill for a bad check? I know if I write a bad check I get fees out the butt.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
How did you get them to waive the ETF fee? Because I am leaving AT&T as soon as the White ET4G comes out.
Get your $!!!
TurboFool said:
The standard would be to send them a copy of whatever letter you get from your bank or your bank statement showing what your bank charged you. They should be expected to reimburse you for that, and nothing more. Unlike them, you don't have a TOS that they signed to do business with you that set a predetermined bounce fee, so all you can expect is your out-of-pocket expenses. But you can DEFINITELY expect that much.
Click to expand...
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+2...This is the American way! little guys hopefully get what should be coming to them...on the other hand, if you had the company (The $), then you would get that money plus some.
But, please fight for what is yours!!!
Hell yea bill those bastards
Sent from my SPH-D710 using xda premium
Welcome to Verizon's antics...for such a big company...it's pretty hillarious that they bounced a check. I got out my Verizon contract back in 09 due to network coverage issues...it's part of the "Worry Free Guarantee"..Yet they tried to bill me for data usage and cell usage that I never used...even the last bill I got from them had no data usage or min usage. To top it off they wanted me, yes me...to spend $250 for the Network Extender that they sell...I was like...seriously...because your network coverage sucks so bad in my area, you want me to pay you $250 to use on my broadband connection, plus my $250 monthly phone bill...That is the reason I went to Sprint...2 days after getting new service with them they sent me a "free" Airave without fuss...I will never go back to Verizon...even if they paid my bill for the rest of my life...they have a huge head about being the best network and largest...yet they are the love to nickle and dime you to death on data packages, minutes, and add-ons.
choyt2011 said:
Welcome to Verizon's antics...for such a big company...it's pretty hillarious that they bounced a check. I got out my Verizon contract back in 09 due to network coverage issues...it's part of the "Worry Free Guarantee"..Yet they tried to bill me for data usage and cell usage that I never used...even the last bill I got from them had no data usage or min usage. To top it off they wanted me, yes me...to spend $250 for the Network Extender that they sell...I was like...seriously...because your network coverage sucks so bad in my area, you want me to pay you $250 to use on my broadband connection, plus my $250 monthly phone bill...That is the reason I went to Sprint...2 days after getting new service with them they sent me a "free" Airave without fuss...I will never go back to Verizon...even if they paid my bill for the rest of my life...they have a huge head about being the best network and largest...yet they are the love to nickle and dime you to death on data packages, minutes, and add-ons.
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+100 to that brother. I left Tmobile for the same reasons.
I don't know if everyone heard but if you have a employee discount with Sprint get ready to pay more than you prevously did. Sprint will start applying the discount to the primary line only, not the plan. I have the family plan thats $129 I get a 15% discount which is $19.50. When this goes into effect I will be only getting 15% on $109.
I know whooppee a few extra bucks I have to pay. But if we don't say anything next will be our unlimited data.
Thanks,
BlueKalel
Sent from my SPH-D710 using XDA App
It's been like that since quite a while now.
I just got this discount and i'm new to sprint. Can you explain this to me, i'm getting 18% and i have 2 lines w/ 129 plan.
bhavi_jp said:
It's been like that since quite a while now.
Click to expand...
Click to collapse
Actually it hasn't. This is a new change.
The previous change was they stopped applying the discount to lines 3-5, but they did apply it to the base plan which includes both lines 1&2.
Now they are restructuring the base plan so it only includes line 1 and splitting out line #2 separate. The purpose of this restructuring is a back-door way of reducing your discount without changing the advertised percentage discount.
This is considered an ETF waiving event by Sprint. You can leave ETF-free if you'd like.
BlueKalel said:
I don't know if everyone heard but if you have a employee discount with Sprint get ready to pay more than you prevously did. Sprint will start applying the discount to the primary line only, not the plan. I have the family plan thats $129 I get a 15% discount which is $19.50. When this goes into effect I will be only getting 15% on $109.
I know whooppee a few extra bucks I have to pay. But if we don't say anything next will be our unlimited data.
Thanks,
BlueKalel
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
The discount applies to the initial plan, no add ons... so as a for instance, if you are paying 129.99 for your family plan with 2 people plus you both have smart phones which would give you 2 $10 premium data charges that would bring you to a grand total of 149.99 a month before tax, now that initial 129.99 is what the discount will come off of. Also if you have more phones than that you will have your additional 19.99 per phone... the discount will come off of that as well.
EDIT: I am looking into this further, I have someone on the inside who knows all about this.
I don't think you can cancel the ETF fee with this change.
newalker91 said:
Discounts are contractual, therefore yes you may.
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I read about this change awhile ago. But don't you have to wait wait for the change to take place?
I think I may just call them to get some clarification on this.
Shot from the White Galaxy Epic 4G Touch!
Do you know when they started this?
I hope Im not pass 30 days
Shot from the White Galaxy Epic 4G Touch!
Yes, that is what it says in your contract so that is what everyone should go by.
However don't be surprised if you get a range of answers when you call in.
sfhub said:
Yes, that is what it says in your contract so that is what everyone should go by.
However don't be surprised if you get a range of answers when you call in.
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Click to collapse
Just so I have something to fall back on, what does it our Contract say? I just want to have something to fall back on when I call them.
Shot from the White Galaxy Epic 4G Touch!
rayprobg said:
The discount applies to the initial plan, no add ons... so as a for instance, if you are paying 129.99 for your family plan with 2 people plus you both have smart phones which would give you 2 $10 premium data charges that would bring you to a grand total of 149.99 a month before tax, now that initial 129.99 is what the discount will come off of. Also if you have more phones than that you will have your additional 19.99 per phone... the discount will come off of that as well.
EDIT: I am looking into this further, I have someone on the inside who knows all about this.
Click to expand...
Click to collapse
I recently got the educational rebate.
I hope this email I got from a sprint rep will help you guys have a better insight into this program than me:
Your request has been approved and you will soon begin receiving Sprint discounts through State of New Jersey - Higher Education - NJ1 Contract, including:
? 15% on your Sprint monthly service charges.
These discounts are also applied to your add-on services that have a monthly service charge of $30 or more. Your discounts will be applied to the monthly service charges on the first line of your shared plane.
It takes 1 to 2 bill cycles for you to see the new discounts on your invoice. You will be able to view them under the heading "Service Discounts/Charges" with the description "Employ Discount Sprint/Nextel.
Sincerely,
Click to expand...
Click to collapse
I wonder if I can zero out my contacts and still stay with Sprint.
Sent from my SPH-D710 using XDA App
plmiller0905 said:
Just so I have something to fall back on, what does it our Contract say? I just want to have something to fall back on when I call them.
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Shouldn't have other people do your homework or you might might not pass the final exam
http://shop2.sprint.com/en/legal/legal_terms_privacy_popup.shtml
Our Right To Change The Agreement & Your Related Rights
We may change any part of the Agreement at any time, including, but not limited to, rates, charges, how we calculate charges, discounts, coverage, technologies used to provide services, or your terms of Service. We will provide you notice of material changes—and we may provide you notice of non-material changes—in a manner consistent with this Agreement (see "Providing Notice To Each Other Under The Agreement" section). If a change we make to the Agreement is material and has a material adverse effect on Services under your Term Commitment, you may terminate each line of Service materially affected without incurring an Early Termination Fee only if you: (a) call us within 30 days after the effective date of the change; and (b) specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made. If you do not cancel Service within 30 days of the change, an Early Termination Fee will apply if you terminate Services before the end of any applicable Term Commitment.
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Thanks... I'm gonna call them in a few.
Shot from the White Galaxy Epic 4G Touch!
sfhub said:
Actually it hasn't. This is a new change.
The previous change was they stopped applying the discount to lines 3-5, but they did apply it to the base plan which includes both lines 1&2.
Now they are restructuring the base plan so it only includes line 1 and splitting out line #2 separate. The purpose of this restructuring is a back-door way of reducing your discount without changing the advertised percentage discount.
This is considered an ETF waiving event by Sprint. You can leave ETF-free if you'd like.
Click to expand...
Click to collapse
Thanks for clarifying. I misread OP.
Ok guys,
If you want more info I got it from slickdeals.net:
slickdeals.net/f/3839688-SPRINT-Changing-T-C-again-Feb2012-Get-out-of-Contract-ETF-free
Thanks,
BlueKalel
Customer service told me that it will renew your contract, i forgot to ask from what date.
lexvdub1 said:
Customer service told me that it will renew your contract, i forgot to ask from what date.
Click to expand...
Click to collapse
What will renew your contract?
a) there is a huge thread in this very forum that covered this topic.
b) discount is not contractual. You will not be able to get out of the contract ETF fee. You may with a lot of complaining and getting lucky with customer care roulette, but getting a discount is not part of your contract. You do have to re-sign a 2 year agreement if you add a discount in the middle of your current contract, and for people who did this, you may be able to use it to get out, but I am not sure.
c) All this changes is that you will no longer get your discount on an additional 19.99 of your plan. For people on the 129.99 EDS 1500 plan, you will be getting your discount on the first 110, and not the next 19.99. There is no other difference. So you will be losing 15% on the 19.99, which is 3 dollars per month.
d) Sprint will still be far and away the cheapest of any national provider (well, T-mo is close). The maximum this change will cost any customer is $6 per month, if they are on the 27% discount that a very limited number of companies offer.
e) If you are in an area where Sprint is really terrible, this is a convenient excuse to at least try and get out of your contract, but don't be upset if it doesn't work. The 2-6 bucks ain't gonna break anyone. I think you are very likely to get a $2-6 monthly recurring credit for the length of your current contract, and very unlikely to get waived without ETF.
I didn't want to quote your entire post, but in that other link that was just posted "Slick deals" I believe that I read that a few people did have their etf waived because of this.
In addition, people said that you wouldnt be able to get your etf waived the last time Sprint changed something, which I believe was this past July. And three people I know was able to get their etf's waived as well as a bunch of people around here.
It don't hurt to try and that's what I'm gonna do.
Shot from the White Galaxy Epic 4G Touch!
So I bought my phone a little over a month ago. In the process I specifically asked the T-Mobile rep. what hidden charges or connection fees I'd be hit with. Naturally she responded "None". I thought "O.k. $100 a month for unlimited everything isn't too bad at all.", seeing as where I live I have no problems with service whatsoever. Then my first bill just came in the other day............and I'm still in shock. It was a grand total of $296 and some change. I thought, "What in the hell am I paying for again?" I'm damn near willing to take the bad mark on my credit just because I'd feel like I was telling T-Mobile to shove it up their ass, but really with the breach of contract, I'd be the one getting screwed without any lube. Can anyone ,on a serious note, possibly give me a little insight as to what the heck that kind of money is supposed to be going to when it was agreed upon as to be $100 a month? I wasn't charged a deposit or anything of that sort and the minutes and text are unlimited and the monthly unlimited plan for data services is 200GB which I never even came close to. It's crazy! When T-Mobile is directly asked about this you get different answers from just about everyone you speak with it seems like. Maybe I'm just still amazed by the 200% increase and not hearing what I wanna hear so it all just sounds like different answers from everyone. Hell I don't know! All I can say is "LIARS! They're all LIARS!" Stick with pre-paid if it's not too late for you yet!
I suggest that you look at the details of the bill and see each thing that they charged you for. When I switched over to TMO from Sprint they told me that they essentially charge you for two months the first month so you are always a month ahead in your bill. I guess that means when you leave you have a month extra.
Sent from my GS3 via TapaTalk 2
Can't you see what's exactly being charged? There should be itemized charges on the bill.
Is it possible that the extra $ 200 is for the phone itself? Or maybe a migration fee if you recently change your plan while you still in contract?
If you can read. Look at your bill
Sent from my SGH-T989 using xda app-developers app
Is there a "migration charge"?
When I got my first bill there was an activation charge even though the web page had said "limited time special, activation fee waived $0.00"
I called them up and told them waived means not charging in the first place and it does not mean "refund" three months later. The rep in the phone even said "I see how that could be misleading" I said either take that off my bill or cancel my contract because I don't want to be a customer of a company that's starting off our relationship with deception. The reversed the charge, but I still think they're scum for playing fast-and-loose with the meanings of words like that.
Other than that, I love my phone and coverage has been great, unlike 8 years ago when they had a tower down for more than a year....
Sent from my SGH-T999 using xda premium
How much did you pay for the phone? My first bill from tmo lumped everything together..... Did you log in to the website and look at a breakdown of the charges? Probably not.
AB33 said:
I suggest that you look at the details of the bill and see each thing that they charged you for. When I switched over to TMO from Sprint they told me that they essentially charge you for two months the first month so you are always a month ahead in your bill. I guess that means when you leave you have a month extra.
Sent from my GS3 via TapaTalk 2
Click to expand...
Click to collapse
This is true for the value plan. Plus there are also connection and "set up" fees on the first month. It will be much less than that next time.
Sent from my SGH-T999 using Tapatalk 2
use paint and black out all your sensitive info and then post it here for us and well be able to help you greatly from that point
Sent from my SGH-T999 using xda app-developers app
Post it up here because it is very likely the only way you have a first bill that high is if there is a deposit they didnt tell you about.
Value plan with eip
69.99 for plan with unlim 4g
7.99 for insurance
20.00 for eip
Tax & fees is roughly $10
107$ total
Activation fee is $35.and is taxed ro roughly $39
So 146$ for first month
Now... first bill will be a little higher than that 146 because of prorated charges becauase your first bill is for more than one month of service. BUT there is no way prorated charges are an additional $150.
Show a copy of the bill with your sensitive info blocked out so we cant see it. Also.. what day did you activate
Sent from my SGH-T999 using Tapatalk 2
For the first month of two you're likely to run into some additional charges...
Activation fee, insurance, etc..
I would definitely look at the bill.
If you're still unsure, call up customer service and ask them to explain what each individual charge this first month.
Switch to straight talk byop tmobile sim. $45 unlimited calls text and data. Still runs on tmobile network.
sent via galaxy s3 in boss mode @ 2.1ghz
AB33 said:
I suggest that you look at the details of the bill and see each thing that they charged you for. When I switched over to TMO from Sprint they told me that they essentially charge you for two months the first month so you are always a month ahead in your bill. I guess that means when you leave you have a month extra.
Sent from my GS3 via TapaTalk 2
Click to expand...
Click to collapse
This has been the case for me in the past too. I would check to see if this is the reason your bill is so high.
tgamble160 said:
Switch to straight talk byop tmobile sim. $45 unlimited calls text and data. Still runs on tmobile network.
sent via galaxy s3 in boss mode @ 2.1ghz
Click to expand...
Click to collapse
+1
This is my current setup, but I'm using an ATT sim. Better coverage for me in my area than TMO. I'll take paying $45/mo instead of $100
I just got this charge too. They said 100 $ for my bill. It came in and i have a 265 $ and its 150 $ for texting between sept.11-28. I got my phone on the 28th. How the hell are they gonna roll back my original plan when ive had unlimited for over 4 years. And im going to the actual guy that sold me the phone on monday.
Sent from my SGH-T999 using Tapatalk 2
Response from T-Mobile is.....
O.k., sorry for just now getting back to everyone. The bill actually states that $200 of these charges are for previous charges. What previous charges? This is a brand new account. T-Mobile told me finally that it's a deposit fee. Aren't deposits charged beforea service of any sort provided? Seriously?! I already got screwed out of an extra $70 for the T-Mobile pre-paid plan I had paid a day earlier because they wouldn't switch it over to the new contract. Also, everyone needs to pay close attention to the apps you download. I realize it's not much now but it could have been. I was charged an extra .20 cents for an app sending an international text message without permission from me. I'm in the wrong business is all I've gotta say!
Yeah, there's 2 sections. My regular bill and a "previous charges" section. Previous to what? This is my first bill.
Post the bill.. And if you had already paid for a month of service why not wait a month to sign a contract.. I don't get it.
I was just like you when this happened to me. I was in Flex Pay plan from T-Mobile for 2 years before making the switch to the Value Plan.
My bill is $131 which includes warranty and insurance plus $20 and $15 down payment for the phones plus taxes which would come to a total of $170 for two lines. Luckily they gave me a $276 in-store credit for making the switch and being a loyal customer who never missed a single payment while being with them. My first bill came out to be $256 but didn't have to pay it due to the credit but I still demanded answers and the in-store rep said they were fees that will always come in the first bill (activation fees + paying a month ahead, etc). I just payed my second bill in which I only payed $150.
Sent from my SGH-T999 using xda app-developers app
Post your bill or call 611. Ur getting frustrated and no one in here can help solve your problem. We can see your account.
I love this thing!
My advice is to always ask the reps questions and call them as soon as you can see your bill online or in the mailed bill. Youre wasting time posting here because we cant change anything on your bill.
Sent from my SGH-T999 using xda app-developers app
Check your text charges....they tried to pin me up for over $300 when I switched plans and turned out they charged me $.20 for every text during the transition cycle. Took 3 days of calling before I went into a store and showed them the error. They fixed it on the spot.
Sent from my SGH-T999 using xda premium
I am planning on switching to T-Mobile and I did some research to try and find the best deal possible since I am going to get into a new 2 year contract. I am a college student attending the University of Ohio and my university doesn't have a direct relationship with the school. I found a discount via the T-Mobile Advantage program and I attached the flyer here.
You get
A $50 account credit with a new activation (expires on 12/31)
Waived activation fees
10% discount
You have to call CS to activate I am not sure whether you can do it online. There is a promo code in the flyer which you have to mention. That discount is also affiliated with the student discount website Student rate. I am not sure whether you actually have to be a student or not.
Has anyone used this discount before??
Well with everything make sure you read the fine print, always little things to reduced the discounts you're getting. You sure you want tmobile they are not definitely not the best company in terms of customer service and business model. Anywho you should definitely check out best buy, they usually have really good deals on phone.
Right now they have the s3 for 179.99 way cheaper than what you would get it at tmobile around 300 or so. Make sure you call them because for some reason tmobile doesn't allow in store pickup(****ty business model). Also I don't know how all that works when you starting off, I was just upgrading good luck.
Sent from my SGH-T999 using xda app-developers app
Examine if you really need to enter a 2-year contract.
Look at the Montly 4G plans. What are your needs - how many minutes and how much data do you need ?
I went with the 100minute/unlimited texting/5Gb plan for $30/mo. Even buying the phone up-front I'm saving a great deal over locking myself into a contract - a contract that wouldn't even give me what I actually wanted.
I made the mistake of going contract with Sprint on my first phone off of my family's the family plan. Overpaid for service I barely used. I don't see myself going back to contract plans - you overpay in the long-run - much more than if you just bought the phone and then paid a lower rate for the service instead of the hidden fee of paying them back for that "free" or "reduced cost" phone.
For instance, if I went with Verizon and paid $80/mo for their cheapest smartphone plan, that's $1200 more over two years than I'm paying now. Take away the $450 I spent on the phone - that's still $750. I could literally buy a brand new phone with THAT, even and two great-condition used ones. Maybe I'm a cynical jerk, but carrier subsidising is just a way to trick you into paying more money.
Pennycake said:
Examine if you really need to enter a 2-year contract.
Look at the Montly 4G plans. What are your needs - how many minutes and how much data do you need ?
I went with the 100minute/unlimited texting/5Gb plan for $30/mo. Even buying the phone up-front I'm saving a great deal over locking myself into a contract - a contract that wouldn't even give me what I actually wanted.
I made the mistake of going contract with Sprint on my first phone off of my family's the family plan. Overpaid for service I barely used. I don't see myself going back to contract plans - you overpay in the long-run - much more than if you just bought the phone and then paid a lower rate for the service instead of the hidden fee of paying them back for that "free" or "reduced cost" phone.
For instance, if I went with Verizon and paid $80/mo for their cheapest smartphone plan, that's $1200 more over two years than I'm paying now. Take away the $450 I spent on the phone - that's still $750. I could literally buy a brand new phone with THAT, even and two great-condition used ones. Maybe I'm a cynical jerk, but carrier subsidising is just a way to trick you into paying more money.
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It really is for most cases. Just some people like to aim high and go for an s3 and not everyone has 700 upfront to pay a company. While you end up paying more in a contract most people get paid every 2 to 4 weeks and are satisfied paying a fee monthly and two years is not very long. After the two years you can always take that phone you bought and get into those no contact based companies like metro etc.
Sent from my SGH-T999 using xda app-developers app
Is this whole offer expired? Or just the $50 credit offer?
Pennycake said:
Examine if you really need to enter a 2-year contract.
Look at the Montly 4G plans. What are your needs - how many minutes and how much data do you need ?
I went with the 100minute/unlimited texting/5Gb plan for $30/mo. Even buying the phone up-front I'm saving a great deal over locking myself into a contract - a contract that wouldn't even give me what I actually wanted.
I made the mistake of going contract with Sprint on my first phone off of my family's the family plan. Overpaid for service I barely used. I don't see myself going back to contract plans - you overpay in the long-run - much more than if you just bought the phone and then paid a lower rate for the service instead of the hidden fee of paying them back for that "free" or "reduced cost" phone.
For instance, if I went with Verizon and paid $80/mo for their cheapest smartphone plan, that's $1200 more over two years than I'm paying now. Take away the $450 I spent on the phone - that's still $750. I could literally buy a brand new phone with THAT, even and two great-condition used ones. Maybe I'm a cynical jerk, but carrier subsidising is just a way to trick you into paying more money.
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How exactly do you get on the $30 unlimited plan with 100 talk minutes if you are already on T-Mobile prepaid.. I checked in the area on my T-Mobile to change the plan and it doesn't show up in there?
Sent from my SGH-T999 using xda premium
It looks like the $50 has expired but discount is still valid
Actually, this offer seems to be back on back on until 02/28 - $50 credit + 10% discount + waived activation fees. They also have some pretty good sales on handsets
Samsung Galaxy SIII is free right now until the 18th of feb, i think actually almost all tmo devices are free
MntClmr said:
Samsung Galaxy SIII is free right now until the 18th of feb, i think actually almost all tmo devices are free
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Is this just new accounts and contracts through calling customer service? I got the s3 for free after tons of issues with my amaze, and now my wife is super jealous and wants one, haha.
Sent from my SGH-T999 using Tapatalk 2
eliasadrian said:
Is this just new accounts and contracts through calling customer service? I got the s3 for free after tons of issues with my amaze, and now my wife is super jealous and wants one, haha.
Sent from my SGH-T999 using Tapatalk 2
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If you call and upgrade using the promo code I think you can still get the discount and a discounted device. It mayb depend whether your account is eligible for an upgrade or not. You should definitely give it a shot they're usually very helpful on the phone!
MntClmr said:
If you call and upgrade using the promo code I think you can still get the discount and a discounted device. It mayb depend whether your account is eligible for an upgrade or not. You should definitely give it a shot they're usually very helpful on the phone!
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When is T-Mobile expected to get the iPhone?
LFrank342 said:
When is T-Mobile expected to get the iPhone?
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For all we know, theyll be getting the iphone 6 when their lte network will be out for a few months.
Sent from my SGH-T999 using xda app-developers app
actually i think they're supposed to announce the GS4 pretty soon... so i probably won't even wait for the iPhone to come out
that 50 bucks for activation is gone... bummer. do you know if i still get the discount and my activation fees waived with the promo code ?
By a t mobile s3 no contract or steal one lol, just get one. Then go to si. Please mobile and get the rg plan 53 dollars a month and that's it.. "unlimited" data message and minutes. 3g is cheaper also does not need to be unlocked. I'm on it currenttly
Sent from my SGH-T999
---------- Post added at 12:45 AM ---------- Previous post was at 12:41 AM ----------
SIMPLE Mobile Invoice: $43.63 has been applied to your account. Thank you.
Thank you for your payment of $43.63. Your confirmation number is 7701215xxxxxx
This was the bill I just payed in the beginning of March and the text the sent me. Customer service e helps u set up your apn.. They help unlike the douche that is t-mobile.
Sent from my SGH-T999
I pay $30 plus less than $2 in sales tax with T - Mobile.
I've never had an issue with their customer service - and it was I fact one of the reasons I was happy to switch to them when my contract with Sprint was up.
People need to pick what works best for them.
Sent from my SGH-T999 using xda app-developers app
Bad thing about t-mobile is that when you run your limit on t-mobile they put you on 2g. Simp puts you on 3
Sent from my SGH-T999
---------- Post added at 04:30 AM ---------- Previous post was at 04:30 AM ----------
And they use the same towers
Sent from my SGH-T999
Bad thing abiut Simple Mobile is that I'd pay $50 to be throttled after 2Gb whereas I now pay $30 and get 5Gb until throttled. And T - Mobile avtually tells you about the soft data cap up front.
Hey, Simple Mobile is great for whoever it works for, and T - Mobile is great for who it works for. Notice that I'm not calling them "douches" even though I disagree with some of their business practices.
Sent from my SGH-T999 using xda app-developers app
I am calling them douche because I've had a family plan since the razor came out and the price just gets crazy. They treated me like a wallet. And yeah simp tells you, read the fine print.
Sent from my SGH-T999
Just wanted to share this email I just received from Tmobile. Looks like it has to do with anyone who is paying for their phone via installments.
___________________________________________________
Dear T-Mobile® Customer,
This notice is being sent to you pursuant to an agreement between the Washington State Attorney General's Office and T-Mobile. Please note: wireless service is required to maintain your phone or device payment plan. If you cancel wireless service, all remaining payments become due, and will be charged to you in a lump sum on your final bill. You will no longer be able to make monthly payments.
Because you may not have understood this aspect of your telephone or device purchase, we are giving you an opportunity to return your phone or device for a full refund, including the down payment. You may do this by calling T-Mobile at 1-877-746-0909 (or by dialing 611 from your T‑Mobile phone) within 30 days and returning your phone or device as instructed. You must return your phone or device within 14 days of cancelling service in order to receive a refund. If you return the phone by then, you will not be required to make any additional payments.
For more information, please call T-Mobile at 1-877-746-0909 (or dial 611 from your T-Mobile phone).
Sincerely,
T-Mobile
To ensure future delivery of emails, please add [email protected]‑email.com to your safe sender list or address book.
T‑Mobile USA, Inc., PO Box 37380, Albuquerque, NM 87176
T‑Mobile respects your privacy. To review our Privacy Policy, click here.
thatdavekid said:
Just wanted to share this email I just received from Tmobile. Looks like it has to do with anyone who is paying for their phone via installments.
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Makes sense. If they give you a loan for a phone and you cancel the plan then they still get there money. Its like racking up a credit card and then canceling it, still got to pay it off.
Sent from my SGH-T989 using Tapatalk 2
corwest said:
Makes sense. If they give you a loan for a phone and you cancel the plan then they still get there money. Its like racking up a credit card and then canceling it, still got to pay it off.
Sent from my SGH-T989 using Tapatalk 2
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Agreed, just don't know why they weren't doing this from the get go. Were they just forgetting about the loaned amount previously lol.
thatdavekid said:
Agreed, just don't know why they weren't doing this from the get go. Were they just forgetting about the loaned amount previously lol.
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Not in Canada. If you stay on your contract til it ends...phone is paid. If you cancel early, they charge you every penny you owe for the phone, then some!!!
Sent from my cell phone telephone....
They are just now sending this out because the attorney general in washington was too stupid to understand what the new plans entailed. Been in the news since last week...
They aimed to sue tmobile and instead agreed to explain. Not like the full details werent disclosed by every tech site in the world
Sent from my SGH-T989 using xda app-developers app
That is what the large cancellation fees from any carrier are for, recoup the costs of the phone...
OldeCrow said:
That is what the large cancellation fees from any carrier are for, recoup the costs of the phone...
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As well as to discourage people from bailing out. These companies can and will get their money one way or another.
Sent from my SCH-I605 using Xparent BlueTapatalk 2
The handset payment plan is for 22 months, this gives you 2 months remaining on your contract plan. Allowing you time to consider upgrade options and in hopes you will renew a little early. If you take refund of handset, you are still required to pay an early termination fee for cancelling plan. I wonder if you have to cancel plan? Get full refund of phone ( 599$) , keep plan, buy used sgs2 off craiglist for 200-300$.
BANK
there is no spoon.....
just as bad here been in a long fight about these contracts and cancelling plans we get no service but we are stuck in tmo jail paying for bricks 80% of the time
drew96dawg said:
As well as to discourage people from bailing out. These companies can and will get their money one way or another.
Sent from my SCH-I605 using Xparent BlueTapatalk 2
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The "classic" plans have the cost of the phones built into them already. They get the money over the two year contract you sign. The kicker is that Death star and Verizon do this too but what happens when your contract is up and you don't take an upgrade? Does your bill go down because your not paying for the phone anymore? Nope. They keep charging you as if your still paying extra for the phone! T-Mobile has it right with these new plans and they are smart to do it I think.
Sent from my SGH-T989 using Tapatalk 2
This is in relation to Washington State's AG (correctly) declaring T-Mobile's contractual claims (or, more accurately, the no contract claims) to be false. Broadband Reports has a writeup on it and I believe Ars Technica does as well: http://www.dslreports.com/shownews/Washington-AG-Hits-TMobile-For-99-iPhone-Offer-124044