Develop Bugs

Anyone on Sprint with multiple lines getting discounts - no longer after Feb 1

And another policy change... only the Primary line is eligible for discounts after Feb 1.
http://www.sprintfeed.com/2011/12/s...ing-february-2nd-2012-it-just-might-cost-you/
This comes after removing the discounts on lines 3-5, doubling the activation fees, revamping the Premier program, and then removing the Premier program. Basically my 20% company discount is only good for 1 line, big whoop.
So, let's see... they're "aligning" to what AT&T and Verizon do, but they still have the slow network and 3G speeds. 4G is at least over a year away if I stay with Sprint, Verizon and T-mobile have 4G locally and AT&T and coming soon. Why would I pay the same for slower speeds? Yeah, time to move on.
For those that don't want to read the article linked... sfhub clearly summarizes the article in a simple way...
sfhub said:
STARTING FEB 2nd, 2012 (ie not today, won't show up on today's bill)
Line 1/2 $129.99 => Line 1 $110.00 / Line 2 $19.99
Your NVP discount 10%, 15%, 27%, 28%, etc. will then only apply only to Line 1, no longer Line2
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-Daryel

i really hope they lose big on the iphone.... sounds like another apple induced policy.... lame. unfortunately they will be pushing the cost of a couple VZ lines for me.... i barely use data. Really not seeing the point of staying much longer... sad...
it may be time to reactivate the old bb curve and moment... and sell the Epic 1 and 2....

See ya
Sent from my SPH-D710 using xda premium

Cool... Now Sprint has until January 31, 2012 to fix their network issues before a mass exodus occurs ETF free. Now you know what the next change will be, goodbye unlimited.

This would only applying to accounts with multiple individual lines not family plans, correct? I thought they already did away with discounts on the extra lines of family plans.
You have been Epicly Touched by Jesse Buck

I don't know if this will allow for eft-free cancellation.
I love my E4GT, but my wife is not excited about the $220 after discounts that we pay every month. I get 4G in the office, but the rest of the family doesn't. We have 4 accounts in our family plan, and every month the rates go up somehow. My son uses android apps, but doesn't make calls, so i was thinking about the $30 tmo prepaid option. I read something about 2 lines with everything "unlimited" on tmo for $30 each. My agency has a 20% discount which I wonder if it is only for one line or all... But those were prepaid and chances are for discount you need a contract. Sigh. I think no matter what, they have a tight grip on our privates.
I am tired of no 4G coverage, doubled activation fee, removal of premier, required $10 fee for any smartphone, removal of discounts on 3+ lines, and now removal of discount on 2+ lines, increase of ETF and reduction of return/satisfaction window, added fees... Did I miss something??
Is sprint really the best bang for your buck?? I get 4G coverage for tmo and Verizon around my area. Verizon is too expensive, and can't hear anything but bad things about at&t. Tmo is the one nobody talks about.
Anybody got any insight about tmo as a possible migration path if this causes an ETF free contract breach!?
Have buy back from best buy on all my phones. But that would not help me if I were to buy used phones off Craigslist or ebay or some such...
Anyway, I don't want to bug anybody, to each their own. I just hate how powerless we are about all the changes sprint has made, and the cost it hS in our bill at the end of the month.
Sent from my SPH-D710 using XDA App

Read the link...
This actually brings it in line with the rest of their discount policy... They already say they won't discount any fee or service that is less than $20.
Granted it's crummy, but I frankly assumed that the $19.99 was a segregated fee anyway (I don't have multiple lines).

Jesse Buck said:
This would only applying to accounts with multiple individual lines not family plans, correct? I thought they already did away with discounts on the extra lines of family plans.
You have been Epicly Touched by Jesse Buck
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I thought so, too. I'm still receiving discounts on my 2nd, 3rd and 4th lines though. If speeds don't improve by Jan 31st, sadly I have to say I will probably leave, too. We all know that all of these policy changes just mean more are around the corner.

i360 said:
Cool... Now Sprint has until January 31, 2012 to fix their network issues before a mass exodus occurs ETF free. Now you know what the next change will be, goodbye unlimited.
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Discounts aren't typically a part of your contract though, so you'll still have to pay an ETF to leave.

datajosh said:
Discounts aren't typically a part of your contract though, so you'll still have to pay an ETF to leave.
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While that could be true, the discount plays a part on why some continue their service, and deal with the reduction of quality service that's been occurring. Now, this will change the price by eliminating the discounts which is why some are still with them. This is an increase that wasn't agreed to, the same as when they jacked up the taxes, and should result as early dismissal. While i'm holding on, if the price gets raised more to match their competitors, without providing the same quality of service, then there's no real incentive to stay.

This effects us on Contract too I used to like sprint
I have a 24% discount
Sent from my SPH-D710 using xda premium

But the family plan is so because it was $129. 99 for two lines. That is the plan. Then, you can add extra lines. If you only had a line, then added a second one, it would be shared, but that's not how the plan was inscribed in the family contract. Otherwise, they're saying you could have a one-line family shared plan, for $110 + and $10 for smartphone, way more than their unlimited single plan. The reason why it was a good deal is because it was a bundled 2x$129. 99. The $20 extra lines was just icing on the cake. Prettyuch they are trying to become everything everyone Hayes, to stay "competitive". Are we screwed or are we screwed?
How long are we going to allow them to f°°know us over?
Where does it end? When they declare no more unlimited data? Oh wait they did that with hotshot and mobile devices... And we are still here. Yeah I'm loyal to Sprint, but before we realize it, we are gonna end up paying as much as Verizon for a subpar service (I know, Verizon is way more expensive...)
I have an E4GT, 2 EVO3D, 1 Evo4gshift. Maybe I can get something for them.
My wife is pregnant, and with the costs of medical care in the US, every penny counts.
But sorry for my comments, feels like I'm just looking for any chance to rant.
Sent from my SPH-D710 using XDA App

Jesus farking christ is this another I hate sprint and I'm am leaving thread? Instead of you guys hitting the keyboard with your penis beaters just leave......
Sent from my SPH-D710 using xda premium

I had AT&T for about 3 years and was horrified with their services.. The only reason I moved to Sprint was because of a higher corp discount and better reviews from people I knew with Sprint.. Also, AT&T somehow screwed up my contract and my corp discount with them, which was the reason I was able to get out ETF free after 1 year into my contract.
This is definitively a sneaky move on Sprint's part and I won't take it laying down. I usually fight these type of changes and win. I'm not trying to get anything free, I just want to serve my sentence (contract term), without any damn changes on what we agreed... is that so damn hard to understand?
And to those saying this is not a contract change, it is to those of us with the corp discounts. When you receive your corp discount, you have to RE-sign a new 2 yr contract agreeing to receive this discount for the length of your contract.
Here is an example of something similar not too long ago with Sprint:
http://explainthefee.com/2010/09/10/cancel-your-sprint-contract-without-paying-an-etf/

jromankvcc said:
But the family plan is so because it was $129. 99 for two lines. That is the plan. Then, you can add extra lines. If you only had a line, then added a second one, it would be shared, but that's not how the plan was inscribed in the family contract. Otherwise, they're saying you could have a one-line family shared plan, for $110 + and $10 for smartphone, way more than their unlimited single plan. The reason why it was a good deal is because it was a bundled 2x$129. 99. The $20 extra lines was just icing on the cake. Prettyuch they are trying to become everything everyone Hayes, to stay "competitive". Are we screwed or are we screwed?
How long are we going to allow them to f°°know us over?
Where does it end? When they declare no more unlimited data? Oh wait they did that with hotshot and mobile devices... And we are still here. Yeah I'm loyal to Sprint, but before we realize it, we are gonna end up paying as much as Verizon for a subpar service (I know, Verizon is way more expensive...)
I have an E4GT, 2 EVO3D, 1 Evo4gshift. Maybe I can get something for them.
My wife is pregnant, and with the costs of medical care in the US, every penny counts.
But sorry for my comments, feels like I'm just looking for any chance to rant.
Sent from my SPH-D710 using XDA App
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OT... but lol autocorrect

id10terror said:
I had AT&T for about 3 years and was horrified with their services.. The only reason I moved to Sprint was because of a higher corp discount and better reviews from people I knew with Sprint.. Also, AT&T somehow screwed up my contract and my corp discount with them, which was the reason I was able to get out ETF free after 1 year into my contract.
This is definitively a sneaky move on Sprint's part and I won't take it laying down. I usually fight these type of changes and win. I'm not trying to get anything free, I just want to serve my sentence (contract term), without any damn changes on what we agreed... is that so damn hard to understand?
And to those saying this is not a contract change, it is to those of us with the corp discounts. When you receive your corp discount, you have to RE-sign a new 2 yr contract agreeing to receive this discount for the length of your contract.
Here is an example of something similar not too long ago with Sprint:
http://explainthefee.com/2010/09/10/cancel-your-sprint-contract-without-paying-an-etf/
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I didn't have to re-sign anything. All I did was call them and it was added to my account.

awesomeindeed said:
I didn't have to re-sign anything. All I did was call them and it was added to my account.
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I had to re-sign an agreement online when I applied the discount.

Not saying the store reps know half the sh!t that comes out of their mouths but I ad an entire store of them here tell me all of these changes (all for the worse) are because of the iPhone. They're all pissed about it and loathe the day Sprint 'signed a contract with the devil' as they put it.
So if I get a 25% discount because of my employer - I won't get it anymore after 2-1-2012? Because that's a HUGE breach of contract if that's true. I kept mine so I know what it says - already had to use it once because I was told I only had one activation fee then got charged all three on my bill.
This is a material adverse, I don't care how it's worded. I signed a CONTRACT for a certain amount and certain discounts. If that changes by 0.1 cent - it's a breach.

id10terror said:
I had AT&T for about 3 years and was horrified with their services.. The only reason I moved to Sprint was because of a higher corp discount and better reviews from people I knew with Sprint.. Also, AT&T somehow screwed up my contract and my corp discount with them, which was the reason I was able to get out ETF free after 1 year into my contract.
This is definitively a sneaky move on Sprint's part and I won't take it laying down. I usually fight these type of changes and win. I'm not trying to get anything free, I just want to serve my sentence (contract term), without any damn changes on what we agreed... is that so damn hard to understand?
And to those saying this is not a contract change, it is to those of us with the corp discounts. When you receive your corp discount, you have to RE-sign a new 2 yr contract agreeing to receive this discount for the length of your contract.
Here is an example of something similar not too long ago with Sprint:
http://explainthefee.com/2010/09/10/cancel-your-sprint-contract-without-paying-an-etf/
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Click to collapse
ATTs customer service is horrid, but otherwise they're probably my favorite network in the US. I'd never switch because of the insane price, capped data, boot for tethering, throttling grandfathered contracts, etc.
Sprint needs to make their network worth having before they charge more.
Sent from my SPH-D710 using xda premium

KCRic said:
Not saying the store reps know half the sh!t that comes out of their mouths but I ad an entire store of them here tell me all of these changes (all for the worse) are because of the iPhone. They're all pissed about it and loathe the day Sprint 'signed a contract with the devil' as they put it.
So if I get a 25% discount because of my employer - I won't get it anymore after 2-1-2012? Because that's a HUGE breach of contract if that's true. I kept mine so I know what it says - already had to use it once because I was told I only had one activation fee then got charged all three on my bill.
This is a material adverse, I don't care how it's worded. I signed a CONTRACT for a certain amount and certain discounts. If that changes by 0.1 cent - it's a breach.
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It sounds like you personally will still get the discount, but no one else that is on your plan would.

Change to Everything Shared Data 1500 mins?

Sprint change my plan without telling me. So instead of getting a discount on $130 now its only a discount on $110....which means I'm paying an extra 5 bucks more per month now. Can they do this?
Sent from my SPH-D700 using Tapatalk

I'd say no but a little more info would probably help.

We've been customers for about 14 months and mine is unchanged as of my last bill:
Shared Plan
Everything Data - 1500 Shared Anytime Minutes Included $129.99
Employee Discount Sprint 25% -$32.50

Sprint changed my plan as well = I only get the Company Discount on MY line , so it's 110.00 ( minus 22 % company discount ) , 19.99 + 10.00 on my 2 other lines

Yeah this change has been coming for awhile. Doubt you will find it on here, but I think I read about it on phonedog.com
Sent from my SPH-D700 using XDA App

Yes Sprint can and will do this, and has done this in the past.
From my reading, it is not enough to get out w/o an ETF, as it seems somewhere int he fine print, Sprint is authorized to do this sort of thing.

nothing changed about the plan besiddes the way they calculate the discount.
this thread explains in more detail.
http://forum.xda-developers.com/showthread.php?t=1459640

Just wanted to point this out regarding discounts. If this has been posted already, I apologize:
http://forum.xda-developers.com/showthread.php?t=1459640
Long story short, Sprint is changing the discount and/or have changed it whereas the discount only applies to the first phone on he family plan. Therefore, you now will have to pay the 19.99 for the second phone. But they mark it down to like 2.99 or something like that.
But anyway, this move will allow you to get out of your contract and have the ETF waived. You have to contact them within 30 days after the change. I currently have 5 lines, 1 for my wife, 1 for me and the other 3 for our daughters. I contacted Sprint last month to cancel my daughters lines because we're getting them prepaid phones.
Im quite sure what you're seeing on your bill is probably a result of this new change.
---------- Post added at 10:07 AM ---------- Previous post was at 10:02 AM ----------
DCRocks said:
Yes Sprint can and will do this, and has done this in the past.
From my reading, it is not enough to get out w/o an ETF, as it seems somewhere int he fine print, Sprint is authorized to do this sort of thing.
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This will allow you to get of your contract and have the etf waived. However, you only have until your next billing cycle to contact them and let them know.
Also when I called them, they spoke to me about the rates of other carriers etc. But in the end, I asked them can I cancel my lines and have the etf waived...and their response was, "Yes...you can."
Also read the link in my other post that I just made. I believe some members, instead of canceling their service..opted to have their account credit for x amount of time.
So just call them and see what they say. This change was mentioned on the January bill that's due due this month. So if your bill is generated on July 19, you still have time.
**I spoke to Retentions department, if that matters**

austin420 said:
nothing changed about the plan besides the way they calculate the discount.
this thread explains in more detail.
http://forum.xda-developers.com/showthread.php?t=1459640
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plmiller0905 said:
Just wanted to point this out regarding discounts. If this has been posted already, I apologize:
http://forum.xda-developers.com/showthread.php?t=1459640
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it was posted in literally the post right before yours...

Here is another running thread about this and who is getting deals/credits/contract fulfillment, etc due to this change to terms of service:
http://slickdeals.net/f/3839688-SPRINT-Changing-T-C-again-Feb-2012-Get-out-of-Contract-ETF-free
For those of you with Family or Corporate Share Plans... Say you are paying a base rate of 129.99 (with a 25% or 32.50 off) It will affect your account. Line 1 will be charged $110.00 and all the other lines will be charged $19.99. You will get the 25% discount on $110.00 instead of $129.99 so your bill will increase $5.00 in February.
"ETF waivers granted for:
1) Customers requesting to disconnect within 30 days of receiving their first invoice showing an increase because of this change. As a courtesy, Sprint allows up to 45 days from bill date, so final eligibility date is 4/15/2012 for customers with 2/28 bill end date.
2) After official notification and before first bill with change.
Lines on individual plans on the same account are not eligible for ETF waiver. Customers with no bill increase, only a change in invoice display, are not eligible for ETF waiver.
For new customers activated on share plan and wishing to cancel because of this change, 14-day return policy is extended to 30 days and the phones must be returned.
MAKE SURE you have alternative ready when you call in case you actually need to leave Sprint!!
Those who are successful please post with your results - are you being noted as:
1) 'CONTRACT FULFILLED'
2) You have to leave by certain date
3) ETF credit back to you when you leave

Migrating to T-Mobile Value Plan

I am hoping that some fellow XDA'ers will be able to help me out here. I am currently on a Classic plan and just got 2 Galaxy S3's with 1 free Galaxy S2 from Costco at the discounted rate. I want to switch to the Value plan pricing, (this was the plan even before buying the new phones). I know there is a $200 / line migration fee since we have recently used the subsidy pricing on all 3 lines. It was my understanding that I would have to pay $600.00 to migrate over. However, when I look into it online, the change says I will have to pay $400.00. Is there a cap or was there a mishap on T-mobiles part not charging me the extra $200?
I don't want to change it online only to have them come back and say I owe them $600 when the checkout shows only $400. Has anyone got any experience with this? Should I pull the trigger on line or contact CS to talk to them and almost assuredly get charged the $600?

Call CS. In my opinion it is better to call in and pay the $600 rather than have them find out they ****ed up later and end up charging $200 more. Try to talk to retention, they are easier to talk to and much friendlier. I don't think they will charge you the extra $200 if it isn't warranted. Just be sure to mention that online it says $400 and maybe even say another rep you talked to said $400 and you just wanted to be 100% sure so you called back.
Sent from my SGH-T999

I work for tmobile. Because you got your phones at costco u signed 2 contracts. One with tmobile and one with costco. Costco will charge u a mugration fee also because u got the phones at their price and their subsidy has its own terms and conditions. Same for any authorized dealer. I work for corporate tmobile. I know that costco has better deals than we do but they also have a lot more fine print.
Sent from my SGH-T999 using xda premium

killnemsoft said:
I work for tmobile. Because you got your phones at costco u signed 2 contracts. One with tmobile and one with costco. Costco will charge u a mugration fee also because u got the phones at their price and their subsidy has its own terms and conditions. Same for any authorized dealer. I work for corporate tmobile. I know that costco has better deals than we do but they also have a lot more fine print.
Sent from my SGH-T999 using xda premium
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EDIT: I just called Costco to ensure I wasn't under a contract with them and with T-Mobile. The Wireless Advocates associate I talked with was very informative about it and assured me there was no 2nd contract entered into with Costco when purchasing from them. He said that 90% of all 3rd party cell providers will require a separate contract when purchasing from them because when you cancel, or migrate to a value plan, the commission to the location you signed up at is cut and they want to recoup the cost. He said Costco is such a big company that it has been able to negotiate better pricing and can absorb the lower commission on the occasions a cancellation and/or migration occurs. Next, I gotta get on the phone and talk to retentions. Will update afterwards for anyone interested.
TLDR: Costco does not enter you into a 2nd contract with them when purchasing phones, while most other 3rd party retailers will.

For anyone interested, I just got off the phone with CS. I am of the belief that I simply got lucky on this one. Upon initially talking to the CS rep she told me there would be a $600.00 Migration fee or ETF depending on which direction I went. (Told her I was thinking about just canceling to join my companies discounted plan with AT&T). I told her I was under the impression the migration fee would be $400 and the ETF would be $600 so I would rather just migrate than cancel.
She told me again that it would be $600 either way so I asked her why it was only showing a $400 migration fee online, at this point she said she would start the process of migration just to see what the system told her. She was surprised to see it showing only $400 on her end as well. I was informed that one of my lines wasn't being charged the migration fee for some reason. I politely asked her if we could do it at that price and she responded by saying "I'm not going to correct it, that's what the computer says, so I won't look a gift horse in the mouth." Went typically smooth at this point, standard contract extension, yada yada. I thanked her for doing it for me and she was very happy to have done it.
Needless to say, I think a glitch in the system just saved me $200 bucks plus $50.00 a month. :victory::highfive:

Glad to hear a good ending to this event ... I love value plan, switched recently, saved $150 monthly. Best phone plan, cheap, speedy data & decent coverage. I too got phone from costco, and I got charged only $200 migration fees, no additional "costco" fees. Although I do have to pay tax to the migration fees....I heard that other stores such as walmart, best buy, target, wirefly...etc have additional fees ON TOP of t-mobile migration fees....so I guess it's vendor dependent, best to ask about break up fees before signing any contract, ahem...like prenuptial agreement ... ha ha....

Dragoth12 said:
For anyone interested, I just got off the phone with CS. I am of the belief that I simply got lucky on this one. Upon initially talking to the CS rep she told me there would be a $600.00 Migration fee or ETF depending on which direction I went. (Told her I was thinking about just canceling to join my companies discounted plan with AT&T). I told her I was under the impression the migration fee would be $400 and the ETF would be $600 so I would rather just migrate than cancel.
She told me again that it would be $600 either way so I asked her why it was only showing a $400 migration fee online, at this point she said she would start the process of migration just to see what the system told her. She was surprised to see it showing only $400 on her end as well. I was informed that one of my lines wasn't being charged the migration fee for some reason. I politely asked her if we could do it at that price and she responded by saying "I'm not going to correct it, that's what the computer says, so I won't look a gift horse in the mouth." Went typically smooth at this point, standard contract extension, yada yada. I thanked her for doing it for me and she was very happy to have done it.
Needless to say, I think a glitch in the system just saved me $200 bucks plus $50.00 a month. :victory::highfive:
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Nice to hear that everything went well on your part.
I was debating with myself about the Classic versus Value plan as well.
End up having to pay a larger sum to purchase a new phone at one time, but you save money in the long run.

Value plan ftw. I buy phones for around 300 anyways.
Sent from my SGH-T999 using xda app-developers app

net.lander said:
Glad to hear a good ending to this event ... I love value plan, switched recently, saved $150 monthly. Best phone plan, cheap, speedy data & decent coverage. I too got phone from costco, and I got charged only $200 migration fees, no additional "costco" fees. Although I do have to pay tax to the migration fees....I heard that other stores such as walmart, best buy, target, wirefly...etc have additional fees ON TOP of t-mobile migration fees....so I guess it's vendor dependent, best to ask about break up fees before signing any contract, ahem...like prenuptial agreement ... ha ha....
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wait did you order it online or from the store? I'm looking to upgrade one of my lines for the samsung galaxy s3 but am i required to keep the data plan once migrating?
so basically when you migrated there wasn't any additional fees with costco? I thought online it says you must return the phone..

Getting note 2 from tmobile on cheap

I am on galaxy s 3 and want to get this phone but dont want to upgrade my any line ( one of my line is upgradeable) and they offer me $100 credit towards it but I dont want data on that line.
I am reading about 200 down payment and 20 dollar per month to some month. Do we need upgrade for that?
I also heard samsung phones are on sell from this black friday. So how much its going to cost?
Any idea will be appreciated.
Sent from my SGH-T999 using xda premium

The 200 and $20 per month is for the value plan, which is contract. Some sites have said the note 2 will be on sale for black Friday but the lowest I've seen so far is $50 off for renewing a contract or new line, so it's still not "cheap" anywhere, unless you get a good deal on Craigslist or ebay
Sent from my SGH-T889 using xda premium

j_shelton1988 said:
The 200 and $20 per month is for the value plan, which is contract. Some sites have said the note 2 will be on sale for black Friday but the lowest I've seen so far is $50 off for renewing a contract or new line, so it's still not "cheap" anywhere, unless you get a good deal on Craigslist or ebay
Sent from my SGH-T889 using xda premium
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Actually, the sale on the Samsung phones is now over, I don't know if another round will be coming soon (I would not be surprised)...but on Nov. 16-17th, I purchased several Samsung Note 2 devices for my multi-line account at a price of $199.99 after mail in rebate (almost all other Samsung devices were free though, after mail in rebate). That is very cheap for a Note 2. I'm sure if you wait till after the new year, they will be giving them away for free in one of their sales events. T-mobile has been doing this for a couple of years now, and the sales are great! If you want to wait.....and yeah I know how hard it is to wait......you should be able to get it for free in a few months.
good luck!
oh yeah the price I paid is for the classic plan not the value plan.....it's simple, if you are on the classic plan you pay about $20 more per month and the device is highly subsided by T-mobile. If you go with the value plan the rate plan is $20 cheap per month, but no discount on the phones...you pay full price....but T-mobile will finance the purchase for you for free over 20 months. In the end if you want a flagship device and have multiple lines, it is cheaper to go with the classic plan (especially if you can swing the 15% corporate discount...I end up paying appox. $56/month for each line with unlimited everything no slowing down of my internet either).
Gool Luck on getting a great price on your purchase!

Explain me please whats difference between classic and value plan .
I have 4 lines on family plan with 59.99 for 1000 mins and different adds on (data , text) on each line ( differ as per line) ).
Its not prepaid .
Sent from my SGH-T999 using xda premium

bikrame said:
Explain me please whats difference between classic and value plan .
I have 4 lines on family plan with 59.99 for 1000 mins and different adds on (data , text) on each line ( differ as per line) ).
Its not prepaid .
Sent from my SGH-T999 using xda premium
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Okay, think of it this way.....Classic plan is where T-mobile will subsides the price of the phone for you. So, if you sign a two year contract, they will give you a certain amount of money off the price of the phone. You get the device for free or you pay a small amount for it at the time you purchase the device. But in return for that they charge you $20 more each month for the classic plan.
The same plan specs but in a value plan range, will be $20 less per month...but they will not subsides the device for you at all. You pay 100% of the cost of the device. Now they will help you afford the device by taking a down payment from you and then charging your $20/month for 20 months on the device with no interest.
So in the end they are very similar in cost. Unless you have multi-line account and purchase flagship devices (especially when they have their free phone sales)...you can really clean up with the saving at those times. I just did an early upgrade (I called in and asked nicely and they allowed me to upgrade all 5 lines after only 8 months on our contract). So I purchased 2 Galaxy S3 devices for free and 3 galaxy Note2 devices for 199.99 after mail in rebate.
Also, with the classic plans they offer upto 15% corporate discount....no discount is offered for value plans. On top of it, if you call in and again ask nicely, you can get them to reduce the cost of your plan. I pay approx $56/month for unlimited everything on each line. That includes getting reduced rates, 15% discount, and being on a classic plan with the devices being highly subsides. I sell my older devices (S2 and S3 devices) and I end up making money on the devices rather than costing me anything. And $56/month is very cheap for everything included (no throttled internet either!! that is a big deal!!).
but if you want a cheaper device and want to keep it for as long as possible then the value plan may be a better deal. I can see situations where that would make sense for someone...but for me, I like a new device about once a year and I always get the flagship devices...with so many devices on my account...this is the best value for me.
I hope that makes sense...good luck

jfarhat said:
Okay, think of it this way.....Classic plan is where T-mobile will subsides the price of the phone for you. So, if you sign a two year contract, they will give you a certain amount of money off the price of the phone. You get the device for free or you pay a small amount for it at the time you purchase the device. But in return for that they charge you $20 more each month for the classic plan.
The same plan specs but in a value plan range, will be $20 less per month...but they will not subsides the device for you at all. You pay 100% of the cost of the device. Now they will help you afford the device by taking a down payment from you and then charging your $20/month for 20 months on the device with no interest.
So in the end they are very similar in cost. Unless you have multi-line account and purchase flagship devices (especially when they have their free phone sales)...you can really clean up with the saving at those times. I just did an early upgrade (I called in and asked nicely and they allowed me to upgrade all 5 lines after only 8 months on our contract). So I purchased 2 Galaxy S3 devices for free and 3 galaxy Note2 devices for 199.99 after mail in rebate.
Also, with the classic plans they offer upto 15% corporate discount....no discount is offered for value plans. On top of it, if you call in and again ask nicely, you can get them to reduce the cost of your plan. I pay approx $56/month for unlimited everything on each line. That includes getting reduced rates, 15% discount, and being on a classic plan with the devices being highly subsides. I sell my older devices (S2 and S3 devices) and I end up making money on the devices rather than costing me anything. And $56/month is very cheap for everything included (no throttled internet either!! that is a big deal!!).
but if you want a cheaper device and want to keep it for as long as possible then the value plan may be a better deal. I can see situations where that would make sense for someone...but for me, I like a new device about once a year and I always get the flagship devices...with so many devices on my account...this is the best value for me.
I hope that makes sense...good luck
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Good explanation.
I see the plans being the same in the end, but for me the value plan is better.
Value plan you pay full price on the phone but plan is $20. Cheaper. Classic you get a discount on the phone but your plan is always $20 more than value. Im trying to save money ea mo so I paid off the phone to save the 20/mo.
Ill try your advice on getting a lower price on unlimited plan though. Thanks

This is the perfect use of the value plan...you pay off the price of the phone and then bank the $20 per month, each and every month you don't update your device. That makes perfect sense!
For me, since we always are updating our devices to the latest, greatest....it would not make any sense.
as of getting the lower price...call and ask to speak to account retention dept. They will put you on a $20 unlimited data plan (only retention dept has access to the account codes for this grandfathered plan) and they basically give you deeply discounted plan rates and still get discounts on the devices if you are willing to sign a two year contract. I believe I am paying very similar to a value plan pricing, but with a classic plan benefits with regards to the device discounts. I never accept the price quoted by sales rep. Always call account retention. I do that will all services I purchase from cell service to cable with TimeWarner Cable....you can save a ton of money by just asking nicely to have your rates reduced...it is amazing. Hell, I even get my credit card interest rates reduced that way also....just get the right person and ask nicely...if the rep doesn't want to do it for you...just hang up and call back...sometimes it is just that easy.
Good Luck with whatever plan you choose!

jfarhat said:
This is the perfect use of the value plan...you pay off the price of the phone and then bank the $20 per month, each and every month you don't update your device. That makes perfect sense!
For me, since we always are updating our devices to the latest, greatest....it would not make any sense.
as of getting the lower price...call and ask to speak to account retention dept. They will put you on a $20 unlimited data plan (only retention dept has access to the account codes for this grandfathered plan) and they basically give you deeply discounted plan rates and still get discounts on the devices if you are willing to sign a two year contract. I believe I am paying very similar to a value plan pricing, but with a classic plan benefits with regards to the device discounts. I never accept the price quoted by sales rep. Always call account retention. I do that will all services I purchase from cell service to cable with TimeWarner Cable....you can save a ton of money by just asking nicely to have your rates reduced...it is amazing. Hell, I even get my credit card interest rates reduced that way also....just get the right person and ask nicely...if the rep doesn't want to do it for you...just hang up and call back...sometimes it is just that easy.
Good Luck with whatever plan you choose!
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Just to clarify... if I am a longstanding customer on a classic family plan and I call account retention to ask about upgrading one line to a Note 2 at the new contract price ($199) without disrupting any other services or changes that would affect the other 3 lines, they would be apt to do so as long as I extend that line's contract (or the contract in general) another two years? I just added all kinds of services recently but each line pays their own way so to speak, so I wouldn't want to have to switch to a value plan that might make everyone have to potentially pay more overall per month. I hope this is clear.
Thanks!

vettic said:
Just to clarify... if I am a longstanding customer on a classic family plan and I call account retention to ask about upgrading one line to a Note 2 at the new contract price ($199) without disrupting any other services or changes that would affect the other 3 lines, they would be apt to do so as long as I extend that line's contract (or the contract in general) another two years? I just added all kinds of services recently but each line pays their own way so to speak, so I wouldn't want to have to switch to a value plan that might make everyone have to potentially pay more overall per month. I hope this is clear.
Thanks!
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yes that's exactly correct, you don't even need to contact account retention to upgrade your line. You can upgrade 1 line or you can upgrade all of them individually as you see fit. I will tell you, that I don't believe the 199 dollar sale is still going on. I believe right now the best price you can get it from T Mobile is 369 dollars, that might be where account retentions maybe able to help you out by reducing the cost of the phone for you. Also you want to see if they can reduce the cost of your data plan, put you like on an Android gandfathered plan that will cost you about 20 dollars, that's what I'm on.

Corporate discount applies to value plans too

robl45 said:
Corporate discount applies to value plans too
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Oh really, I was not aware of that? When I switched to Tmobile about 3 years ago, I was told otherwise by the store clerk. I guess I wss told incorrectly. Thanks for correcting that information.

jfarhat said:
yes that's exactly correct, you don't even need to contact account retention to upgrade your line. You can upgrade 1 line or you can upgrade all of them individually as you see fit. I will tell you, that I don't believe the 199 dollar sale is still going on. I believe right now the best price you can get it from T Mobile is 369 dollars, that might be where account retentions maybe able to help you out by reducing the cost of the phone for you. Also you want to see if they can reduce the cost of your data plan, put you like on an Android gandfathered plan that will cost you about 20 dollars, that's what I'm on.
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Funny you said that because as recently as yesterday, I checked and the new customer sale price was $199. The price today is in fact the regular $369, although they advertised til 12/20 on their site! Sneaky, sneaky...

vettic said:
Funny you said that because as recently as yesterday, I checked and the new customer sale price was $199. The price today is in fact the regular $369, although they advertised til 12/20 on their site! Sneaky, sneaky...
Click to expand...
Click to collapse
Yeah, that charge so much for this device as compared to the other carriers. I really don't understand it. I can only assume that their rate plans are so cheap, that they can not afford to subsides the device as much as the other carriers...but you know what, it doesn't bother me that much since I save so much overall being with T-Mobile.
I think they are a great company to be with, as long as they have coverage in your particular area....they can't be beat on price, and their customer service is exceptional (at least from my experiences with them - unlike AT&T, they SUCK!). Sprint always has billing errors, you have to call them each and every month to correct the charges, and Verizon...well they are just way to expensive to even bother with.
Stepping down from my soap box now.....

Value vs Classic will be different for everybody since there is many variables.
Value is best for me. When I was on classic on a family plan with 5 lines, 1 with 2gb data, one with 200mb data, and 3 without data, all with unlimited texting, 2 with unlimited minutes and 3 with 500 minutes I used to pay $225 per month including taxes. Now on value I pay $115 per month including taxes but I now have true unlimited data without throttling on the line I previously only had 2gb plus I added data to one of the lines that didn't have it previously. Everything else stayed the same. My end result is a savings of $110 a month.
I get new devices constantly but only on my line and not the others and I'm happy to pay full price since my savings clearly outweigh my new device addiction expenses.
Either way, you should go to your local store to find out what would be the best deal for you......just as long as you get a smart rep you should be ok.
Sent from my SGH-T889 using xda premium

T-Mobile Migration Fees Waived

Veteran T-Mobile customers still on a classic plan may be interested. In connection with adding members to my current classic family plan, I was told that because we've been T-Mobile customers for more than eight years the $150 per line migration fee would be waived for the current family plan members.
I'll want to see it confirmed at My T-Mobile, but as explained in the T-Mobile store this results in a lower monthly value plan rate and outright ownership of our Galaxy SIII 32GB phones. The store salesman had to call corporate to make it work. He did so because I balked at paying migration fees just to add additional members to an existing family plan.
Obviously, I don't know whether a shorter customer relationship or other considerations also may work. But it's worth a try.

Tmobile has always been good to their long time customers. As long as its within reason they will usually do whatever they can to keep your business, especially if they think you might leave!
That's been my experience anyway.
Sent from my SGH-T999 using xda premium

Yes. They gave my wife and me a great deal on our SIIIs at the end of last September.
DocHoliday77 said:
Tmobile has always been good to their long time customers. As long as its within reason they will usually do whatever they can to keep your business, especially if they think you might leave!
That's been my experience anyway.
Sent from my SGH-T999 using xda premium
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Click to collapse

RebDovid said:
Veteran T-Mobile customers still on a classic plan may be interested. In connection with adding members to my current classic family plan, I was told that because we've been T-Mobile customers for more than eight years the $150 per line migration fee would be waived for the current family plan members.
I'll want to see it confirmed at My T-Mobile, but as explained in the T-Mobile store this results in a lower monthly value plan rate and outright ownership of our Galaxy SIII 32GB phones. The store salesman had to call corporate to make it work. He did so because I balked at paying migration fees just to add additional members to an existing family plan.
Obviously, I don't know whether a shorter customer relationship or other considerations also may work. But it's worth a try.
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Click to collapse
Keep watch on your bill... They offered me the same thing when I went in to a store and upgraded to the s3, then two months later they tried to charge a migration fee of $150 for my line only and not my wife's strangely enough. I had to call and explain how that never agreed to pay a migration fee to a couple of different people before I got a supervisor to correct the issue, so all in all it worked out fine, just make sure they do what they say they are going to do. T-Mobile customer since 03, and a very happy one at that!

I've been with them since 06..bill is starting to get too expensive.. Might have to try something with them
Sent from my SAMSUNG-SGH-I747 using xda premium

RebDovid said:
Yes. They gave my wife and me a great deal on our SIIIs at the end of last September.
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I got almost the same exact thing. Except mine was only for one phone, and I got the 16GB instead of 32GB. But I also got an extra $100 credit on my account. In addition to the $10 a month, $50 Rebate, and I also got one or two other things, but I cant remember right now!

I have four lines on my account, each with contracts. I've been with Tmobile for 7 yrs. What are my chances of getting all migration fees waived?
Sent from my Galaxy Note 10.1!

DylanTheVillian said:
Keep watch on your bill... They offered me the same thing when I went in to a store and upgraded to the s3, then two months later they tried to charge a migration fee of $150 for my line only and not my wife's strangely enough. I had to call and explain how that never agreed to pay a migration fee to a couple of different people before I got a supervisor to correct the issue, so all in all it worked out fine, just make sure they do what they say they are going to do. T-Mobile customer since 03, and a very happy one at that!
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Thanks for the heads-up. FWIW, I did speak with a phone representative this morning who said that their system shows the fee having been waived on both lines.

LoopDoGG79 said:
I have four lines on my account, each with contracts. I've been with Tmobile for 7 yrs. What are my chances of getting all migration fees waived?
Sent from my Galaxy Note 10.1!
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I was told the migration fees were waived because we've been customers for more than eight years. But if you don't ask you'll never know. Good luck. Please let us know your result.

ujaroun pimas
I wish I could say the same about t-mobile. I've been with them for 8 years. Recently I moved to an area in Mississippi, and where I live, in and around my house, I do NOT get phone reception. If I want to make a call, or send a text, I have to walk/drive half a mile down the road to get reception.
The "engineers" at t-mobile "looked into it," and they "concluded" that there were no problems.
My roommates have att, and the get great reception anywhere inside the house.
All t-mobile did for me was lower my bill from 130/month to $100. So I'm still paying $100/month for service that I can't even use. I wish I knew a way out.

crespi_ said:
I wish I could say the same about t-mobile. I've been with them for 8 years. Recently I moved to an area in Mississippi, and where I live, in and around my house, I do NOT get phone reception. If I want to make a call, or send a text, I have to walk/drive half a mile down the road to get reception.
The "engineers" at t-mobile "looked into it," and they "concluded" that there were no problems.
My roommates have att, and the get great reception anywhere inside the house.
All t-mobile did for me was lower my bill from 130/month to $100. So I'm still paying $100/month for service that I can't even use. I wish I knew a way out.
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Why u no use wifi calling? This is precisely why they have it.

gingshi case
LoopDoGG79 said:
Why u no use wifi calling? This is precisely why they have it.
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No wi-fi calling on Cyanogenmod.
Also I don't have wireless internet either.
Let's say I did have wifi, and let's say cyanogenmod had wifi calling.
Should I still be content in paying $100/month for something that I never use?

crespi_ said:
No wi-fi calling on Cyanogenmod.
Also I don't have wireless internet either.
Let's say I did have wifi, and let's say cyanogenmod had wifi calling.
Should I still be content in paying $100/month for something that I never use?
Click to expand...
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Go back to TW
Get a wireless router.
?
Profit!

I just saw the $25 x 24 months option with $0 down for the Galaxy S4 and tried to upgrade online. It said there was a $100 migration fee so I called customer care, got sent to loyalty then to customer care again and the lady refused to remove the fee. She literally argued with me that it's essential that they charge the fee because it compensates for early upgrades since you get a discounted price. I even told her I'd likely be changing providers then, and she still said it't not possible to waive it.
Errr, so frustrated.

uoY_redruM said:
I just saw the $25 x 24 months option with $0 down for the Galaxy S4 and tried to upgrade online. It said there was a $100 migration fee so I called customer care, got sent to loyalty then to customer care again and the lady refused to remove the fee. She literally argued with me that it's essential that they charge the fee because it compensates for early upgrades since you get a discounted price. I even told her I'd likely be changing providers then, and she still said it't not possible to waive it.
Errr, so frustrated.
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Hey guys,
I have been with T-mobile for 10 years. I have 4 lines with truly Unlimited everything, getting ready to add a 5th line, my bill is 180.00, now after BS TAXES I pay 222.00.. No Carrier can beat that! Every time I have a big issue with T-mobile the only way to resolve the issue is quite simple but takes a little more time. WRIGHT THEM A LETTER! Don't email them, don't call them, just wright them a letter about your problem and mail it to their corporate offices.You will get a call from them in about 2 weeks with a possible resolution to your problem. I like T-mobile allot and I have only needed to wright 2 letters to them and both time they went above my exceptions. Most problems can be fixed by calling them but when you get no were with them wright a letter.
---------- Post added at 06:58 PM ---------- Previous post was at 06:56 PM ----------
crespi_ said:
No wi-fi calling on Cyanogenmod.
Also I don't have wireless internet either.
Let's say I did have wifi, and let's say cyanogenmod had wifi calling.
Should I still be content in paying $100/month for something that I never use?
Click to expand...
Click to collapse
A booster just might fix your problem. they run about 200+ bucks but you may get T-mobile to comp it.

RebDovid said:
I was told the migration fees were waived because we've been customers for more than eight years. But if you don't ask you'll never know. Good luck. Please let us know your result.
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Well, unfortunately, you do have to be a customer for 8 years or more, and I've only been a customer for 6 yrs 7 months. Migration fees will not be waived.

I wish I could tell them I want more then Edge where I live...

Waived my fees!
Just want to confirm that I called T-Mobile today to see if I could switch over to the simple choice plan with 5 lines. I was previously on the older family plan. 5 lines with 2gb data and unlimited text and I was paying $210 per month. The first person I talked to would not make a change for me. I told them I have been with T Moibile for 15 years. I was transferred to Customer retention. They proceeded to tell me that they could only reduce the migration fees to $300. I said no thinks and hung up. I called back 5 minutes later and the rep waived all of the migration fees for me no questions asked. Just wanted to let you know this works and say thanks to the OP for pointing it out! Moral of the story... If at first you don't succeed, call back and keep trying!

Mr.H0811 said:
Just want to confirm that I called T-Mobile today to see if I could switch over to the simple choice plan with 5 lines. I was previously on the older family plan. 5 lines with 2gb data and unlimited text and I was paying $210 per month. The first person I talked to would not make a change for me. I told them I have been with T Moibile for 15 years. I was transferred to Customer retention. They proceeded to tell me that they could only reduce the migration fees to $300. I said no thinks and hung up. I called back 5 minutes later and the rep waived all of the migration fees for me no questions asked. Just wanted to let you know this works and say thanks to the OP for pointing it out! Moral of the story... If at first you don't succeed, call back and keep trying!
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Click to collapse
Persistence and politeness often succeed. Just the other day, I noticed that, although the change-over to the new plan occurred with only two days left in my service month, my T-Mobile bill showed a full $10 for the 2.5GB data option. A pleasant conversation with a T-Mobile representative whom I had asked to explain and confirm all the items of this transitional bill resulted in the $10 charge being waived.
It doesn't always work. And sometimes it can be quite frustrating. But I don't generally find that haranguing a service rep gets me anywhere.

RebDovid said:
Persistence and politeness often succeed. Just the other day, I noticed that, although the change-over to the new plan occurred with only two days left in my service month, my T-Mobile bill showed a full $10 for the 2.5GB data option. I pleasant conversation with a T-Mobile representative whom I had asked to explain and confirm all the items of this transitional bill resulted in the $10 charge being waived.
It doesn't always work. And sometimes it can be quite frustrating. But I don't generally find that haranguing a service rep gets me anywhere.
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I have had nothing but good luck with T-Mobile reps working with me. I agree that harassing them and threatening to leave etc will get you nowhere.