This is really becoming frustrating. I switched to Verizon a week ago and had 3g/4g service for a couple days and now NOTHING. I called support (12/23/11) and after an hour on the phone, visited the store. Then after 2 hours at the store where they switched over the SIM card, gave me a brand new phone, and still having problems with the phone. So I had to open a trouble ticket to look in to my problems with my data connection on my Galaxy Nexus. According to the store, support said I am the first to call about the problem.
Store rep was on a 4g HTC phone...his data was fine. My mom is on a LG 3g phone, her data is fine. All in the same areas of town as well. Why isnt mine? Tried CDMA only and nothing as well. For about 10 minutes, I had a 1x data connection that was slow but it worked. No nothing, again.
If I got a new phone, new SIM....then the problem is with Verizon somewhere and needs to be fixed. I am paying money for something I do not have and its a waste. I understand there will be problems from time to time, but don't release comments saying the problems are fixed when there are clearly still issues.
Anyone else still experiencing data issues specifically with the Galaxy Nexus?
techbeck said:
This is really becoming frustrating. I switched to Verizon a week ago and had 3g/4g service for a couple days and now NOTHING. I called support (12/23/11) and after an hour on the phone, visited the store. Then after 2 hours at the store where they switched over the SIM card, gave me a brand new phone, and still having problems with the phone. So I had to open a trouble ticket to look in to my problems with my data connection on my Galaxy Nexus. According to the store, support said I am the first to call about the problem.
Store rep was on a 4g HTC phone...his data was fine. My mom is on a LG 3g phone, her data is fine. All in the same areas of town as well. Why isnt mine? Tried CDMA only and nothing as well. For about 10 minutes, I had a 1x data connection that was slow but it worked. No nothing, again.
If I got a new phone, new SIM....then the problem is with Verizon somewhere and needs to be fixed. I am paying money for something I do not have and its a waste. I understand there will be problems from time to time, but don't release comments saying the problems are fixed when there are clearly still issues.
Anyone else still experiencing data issues specifically with the Galaxy Nexus?
Click to expand...
Click to collapse
Everyone is. The fix via software update isn't out yet.
Sent from my Galaxy Nexus using xda premium
joshnichols189 said:
Everyone is. The fix via software update isn't out yet.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Was a nationwide outtage Verizon said was resolved a couple days ago. Was working fine on Monday/Tuesday. This isnt related to the fix to resolve the reception problems. I can text and make calls just fine.
Try disabing vzw backup amd google +. Stopped my phone from doing exactly what you describe.
I've been having the issue where the hand-off from wireless to 3g tends to cause me to have no data connection at all (wifi shows up, but can't 'do' anything like browse to a website and such, and 3g never makes a 'connection', but I know I'm in an area where I should have plenty). A simple restart of the phone fixed the problem, but in the long term, I shouldn't need to do this in order to get a data connection. Just my experience.
techbeck said:
This is really becoming frustrating. I switched to Verizon a week ago and had 3g/4g service for a couple days and now NOTHING. I called support (12/23/11) and after an hour on the phone, visited the store. Then after 2 hours at the store where they switched over the SIM card, gave me a brand new phone, and still having problems with the phone. So I had to open a trouble ticket to look in to my problems with my data connection on my Galaxy Nexus. According to the store, support said I am the first to call about the problem.
Store rep was on a 4g HTC phone...his data was fine. My mom is on a LG 3g phone, her data is fine. All in the same areas of town as well. Why isnt mine? Tried CDMA only and nothing as well. For about 10 minutes, I had a 1x data connection that was slow but it worked. No nothing, again.
If I got a new phone, new SIM....then the problem is with Verizon somewhere and needs to be fixed. I am paying money for something I do not have and its a waste. I understand there will be problems from time to time, but don't release comments saying the problems are fixed when there are clearly still issues.
Anyone else still experiencing data issues specifically with the Galaxy Nexus?
Click to expand...
Click to collapse
I had the exact same problems. I returned it & reactivated my Thunderbolt. I hope Verizon actually fixes the radio instead of just changing the number of bars that get displayed. My lack of faith in this is why I returned it before my 14 days ended. I hope they will actually fix it & I'l try again in a few weeks. You might consider the same strategy.
Also, I had bad data & signal before Google+ was even on my phone.
schizrade said:
Try disabing vzw backup amd google +. Stopped my phone from doing exactly what you describe.
Click to expand...
Click to collapse
I dont use either of those.
Everyone isn't having problems. Verizon's fix is just going to change how the bars are shown.
If you are having this many problems, just exchange the device until you get a new one.
Sent from my Galaxy Nexus using XDA App
kangxi said:
Everyone isn't having problems. Verizon's fix is just going to change how the bars are shown.
If you are having this many problems, just exchange the device until you get a new one.
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
Already got a brand new device and SIM card. Having the exact same problems.
I meant exchange it until you get a working one.
Sent from my Galaxy Nexus using XDA App
kangxi said:
I meant exchange it until you get a working one.
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
I kinda doubt they are going to keep swapping out my phone over and over again until I find a working one. My original phone worked fine fora few days and probably is still messed up from the recent nation wide outages they had. They were hesitant on replacing my phone the first time.
Going to call support in a little while and follow up on my trouble ticket I logged yesterday. They better have a solution for me.
You paid $XXX for this device and you're afraid they aren't going to give you a new one because this one is defective? This issue may seem widespread because of all the complaints on this forum, but trust me, not everyone is having issues. Check my other thread.
Verizon already came out and said there isn't a performance issue with the device and their patch is just going to change the bars. So it's now or never.
Sent from my Galaxy Nexus using XDA App
Are people having slower 3G speeds on their CDMA devices? This is my issue as well. My sister's iPhone is consistently getting 1mbps> whereas I'm only getting ~100kbps down. Upload is worse at 47kbps.
kangxi said:
You paid $XXX for this device and you're afraid they aren't going to give you a new one because this one is defective? This issue may seem widespread because of all the complaints on this forum, but trust me, not everyone is having issues. Check my other thread.
Verizon already came out and said there isn't a performance issue with the device and their patch is just going to change the bars. So it's now or never.
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
I already got one new phone replacement yesterday. Going to call support yet again here in an hour or so and see if they have an update on my trouble ticket. But I would think it if was a defect in the phone, that this issue would be well known by now and posted everywhere on the internet. I understand what you are saying....just hope they get it fixed.
I'm having this problem too. I'll be on wifi at home, both wifi and cell bars will be blue. Everything is dandy. Then when I leave and turn off wifi the 3G icon appears and I have a few bars, but they are grey and websites don't work. I thought blue/grey just meant you are/are not logged in to google services, not whether or not you have data connected in general. A restart solves the problem, but it shouldn't come to that. This was a problem before the outage as when they were setting up the phone on release day in the store it took awhile to connect to 3G. Is this also why when I switch in to airplane mode I can't come out of it without a restart?
schizrade said:
Try disabing vzw backup amd google +. Stopped my phone from doing exactly what you describe.
Click to expand...
Click to collapse
What would they have to do with the problem?
thanks
thirtynation said:
I'm having this problem too. I'll be on wifi at home, both wifi and cell bars will be blue. Everything is dandy. Then when I leave and turn off wifi the 3G icon appears and I have a few bars, but they are grey and websites don't work. I thought blue/grey just meant you are/are not logged in to google services, not whether or not you have data connected in general. A restart solves the problem, but it shouldn't come to that. This was a problem before the outage as when they were setting up the phone on release day in the store it took awhile to connect to 3G. Is this also why when I switch in to airplane mode I can't come out of it without a restart?
Click to expand...
Click to collapse
The leaked new radios solve the problem with the hand off between wifi/3G/4G.
Sent from my Galaxy Nexus using XDA App
techbeck said:
I dont use either of those.
Click to expand...
Click to collapse
Neither do i, but they run in the bg regardless. Disabling vzw backup let my phone jump from 3g to 4g without losing signal. Worked for two of my coworkers as well.
Hey, just trying to help.
---------- Post added at 09:11 AM ---------- Previous post was at 09:09 AM ----------
melp57 said:
What would they have to do with the problem?
thanks
Click to expand...
Click to collapse
Dunno, but it fixed the issue for me. It now switches between all radios perfectly.
Like i said, just trying to help instead of adding to the ***** pile.
schizrade said:
Neither do i, but they run in the bg regardless. Disabling vzw backup let my phone jump from 3g to 4g without losing signal. Worked for two of my coworkers as well.
Hey, just trying to help.
---------- Post added at 09:11 AM ---------- Previous post was at 09:09 AM ----------
Click to expand...
Click to collapse
Tried it anyway, no luck
Phone was on 1x a few min ago and data was working, tho slow. Few seconds later, it switched to 3g and even tho it said 3g, no data. Rebooted and now it doesnt say anything...again.
Related
So my Inc has been acting up lately, I've got 3G when I turn the screen on, but as soon as something tries to use the internet (sync, browser, anything at all), my mobile network instantly drops, and when it reconnects, it goes and reconnects as 1X. I've tried going completely back to stock (the 2.1 rom), and it's doing it even there..... Anyone have any ideas?
-Todd
wish I knew how to purposely do that since my 3g reception sucks yet yours is doing it on it's own
dyetheskin said:
wish I knew how to purposely do that since my 3g reception sucks yet yours is doing it on it's own
Click to expand...
Click to collapse
But I don't want it to. Reception in this area in general does suck, but even the places I ALWAYS get 3g aren't working.....
So I called and spoke to verizon. I have to bring my phone into the store, so they can inspect the damage to it, to see if I qualify for a replacement. If I don't, then I either have to buy a "certified replacement" or suffer with no 3g. They apparently think this is an exceptable situation. I'll be going to get the boost phone with unlimited calls/texts/web before I pay verizon 135 dollars a month to not even get unlimited. The Android phone isn't as good, but **** verizon, no way I'm buying a new phone because this one crapped out.
todd3835 said:
So I called and spoke to verizon. I have to bring my phone into the store, so they can inspect the damage to it, to see if I qualify for a replacement. If I don't, then I either have to buy a "certified replacement" or suffer with no 3g. They apparently think this is an exceptable situation. I'll be going to get the boost phone with unlimited calls/texts/web before I pay verizon 135 dollars a month to not even get unlimited. The Android phone isn't as good, but **** verizon, no way I'm buying a new phone because this one crapped out.
Click to expand...
Click to collapse
Can always find a used one online if it comes to that; DINC's aren't too expensive anymore.
When you say you tried going back to stock, do you mean the RUU? I'm pretty sure doing that brings you back to the stock radio, but I would double check that, and also make sure you don't have any apps that might mess with your data connection.
todd3835 said:
So my Inc has been acting up lately, I've got 3G when I turn the screen on, but as soon as something tries to use the internet (sync, browser, anything at all), my mobile network instantly drops, and when it reconnects, it goes and reconnects as 1X. I've tried going completely back to stock (the 2.1 rom), and it's doing it even there..... Anyone have any ideas?
-Todd
Click to expand...
Click to collapse
I had this exact problem last year. I ended up having to RUU and return it for a replacement because I was within the 1 year free replacement period. I returned it with S-OFF and got a new one that I've been using ever since.
I'm apparently still in the one year period. And yes, I did the FYI executive and without loading ANYTHING it won't stay on 3g. I'm talking bare phone, no apps, no accounts. It did work slightly better though. I won't be going to Verizon until tomorrow, so I will try a few of the newer radios I guess. I've always been partial to 7.28.
Sent from my Synergy Rom using XDA App
dyetheskin said:
wish I knew how to purposely do that since my 3g reception sucks yet yours is doing it on it's own
Click to expand...
Click to collapse
If you go to CM7 you can actually switch to just 3g I'm pretty sure. I know there's an add-on for JuiceDefender that does something about 2g/3g for aosp roms.....
Sent from my Synergy Rom using XDA App
todd3835 said:
So my Inc has been acting up lately, I've got 3G when I turn the screen on, but as soon as something tries to use the internet (sync, browser, anything at all), my mobile network instantly drops, and when it reconnects, it goes and reconnects as 1X. I've tried going completely back to stock (the 2.1 rom), and it's doing it even there..... Anyone have any ideas?
-Todd
Click to expand...
Click to collapse
I have the same issue! Went to bed on Thursday working fine, woke up Friday morning and was having this issue! I tried everything but restore the stock. I updated the radio, did a complete wipe and flash virtuous 3.2 rom as well as ##778 and modifying my settings to find a different tower to use. The tower modification seemed to help a bit, but in certain areas!!
Verizon tech said the same thing that I should take it to a store and have them check it. I do have insurance on it, so it won't be bad paying 50 and getting another one. But my concern is that I won't be getting the AMOLED screen. I had my phone pre-ordered and love it. Not even a scratch on it because I had it protected since I got it.
Where do you live?
My problem was actually fixed. I tried the RUU a few times. What fixed it was going into HBoot and doing a factory restore. It made me deactivated my phone after booting up, but my phone has 3g again. I tried updating prl before that with no luck. So try that, see if it helps.
Sent from my Synergy Rom using XDA App
todd3835 said:
I'm apparently still in the one year period. And yes, I did the FYI executive and without loading ANYTHING it won't stay on 3g. I'm talking bare phone, no apps, no accounts. It did work slightly better though. I won't be going to Verizon until tomorrow, so I will try a few of the newer radios I guess. I've always been partial to 7.28.
Sent from my Synergy Rom using XDA App
Click to expand...
Click to collapse
I actually just returned to 7.28, after using the newest Inc Gingerbread Radio, and got stuck on 1X as well. A simple toggling of Airplane mode On and Off fixed it for me.
This happened to me just a few days ago. Mine happened because I did a *228 on my Inc running an Evo rom. I did the RUU fix posted in this forum and it worked.
I occasionally will lose data connectivity out of no where. Half the time it happens after a soft reset. The 4G/LTE icon is still on the screen when this happens (mostly with full reception bars), and I still have access to voice.
The only "fix" I've encountered is turning airplane mode off/on three times, then powering the device off/on, repeating this process at least 3-4 times.
My sim card is provisioned correctly (obviously it works since I've had data before).
Was just wondering if anyone else is experiencing this.
vizion4 said:
I occasionally will lose data connectivity out of no where. Half the time it happens after a soft reset. The 4G/LTE icon is still on the screen when this happens (mostly with full reception bars), and I still have access to voice.
The only "fix" I've encountered is turning airplane mode off/on three times, then powering the device off/on, repeating this process at least 3-4 times.
My sim card is provisioned correctly (obviously it works since I've had data before).
Was just wondering if anyone else is experiencing this.
Click to expand...
Click to collapse
wow, of all the reviews, all the conversations with owners and testers, you are the first to mention this. Are you in an lte area? I know a higher concentration of drops appear to occur on lte areas
We'll all have to watch this one.
I think you have a bad phone. You will likely need a new phone to fix this. I know becuase this is what my 1st Droid Razr did. Does the phone get hot when this happens? does it seem slow as crap data speeds, like you can't even get a 360p youtube to load and web pages take forever. when this was happening my H+ S2 would make my RAZR look like it was on poor 3g/good 2g.
My isuse it some times droped EVERY thing or some times all data, but voice worked. A few times I fell back to 1x ( verizons 2G) and a lot of times 3g. (good day there 3g SUCKS and if any one tells you diffent take a 50 cal and .... ok you get it.)
Any way hope it gets fixed.
WPCentral has a review out (http://www.wpcentral.com/wpcentral-review-att-nokia-lumia-900) and noted the same thing. Possibly a bug: "We have seen an odd occurrence where our Wi-Fi connection can receive data but outgoing data crawls. We’re not sure why that is but haven’t seen it before on our other Windows Phones which causes us to raise an eyebrow. We’ve also had a few reports from early users noting the same behavior. Toggling the Wi-Fi on/off for a few minutes seems to do the trick but we’re a little concerned that this may an early bug."
Whats interesting is that users (like myself) who have moded their phones to re-enable the internet sharing option on devices that originally had it disabled - encounter the same issue. Leads me to believe that it could be a bug in the OS itself relating to internet sharing.
CrownSeven said:
Whats interesting is that users (like myself) who have moded their phones to re-enable the internet sharing option on devices that originally had it disabled - encounter the same issue. Leads me to believe that it could be a bug in the OS itself relating to internet sharing.
Click to expand...
Click to collapse
or, something in the modding, has led to the issue. Oh...did I say that in my outside voice...
CrownSeven said:
Whats interesting is that users (like myself) who have moded their phones to re-enable the internet sharing option on devices that originally had it disabled - encounter the same issue. Leads me to believe that it could be a bug in the OS itself relating to internet sharing.
Click to expand...
Click to collapse
How did you "mod" your Lumia?
cx1 said:
How did you "mod" your Lumia?
Click to expand...
Click to collapse
Should've been more clear, I don't have a lumia, but a Focus.
turns out to be a software issue with an update coming on 4/16. id post a link to the nokia site saying so, but i dont have enough posts, plus im sure you guys already saw it over all the tech blogs.
I have this issue as well.
me too! no data
Problem will be solved by April 16... Will need to update software...Also every lumia purchased until 21st will be given $100 credit towards attach bill.. Pretty much getting this phone for free!
Source: the verge
Sent in 3D
Boss2212 said:
Problem will be solved by April 16... Will need to update software...Also every lumia purchased until 21st will be given $100 credit towards attach bill.. Pretty much getting this phone for free!
Source: the verge
Sent in 3D
Click to expand...
Click to collapse
it's in usa right? how about buying from canada? i have the same issue.
cao0215 said:
it's in usa right? how about buying from canada? i have the same issue.
Click to expand...
Click to collapse
I don't know about canada but bill credit is given from att which is carrier in USA.. Thing is this applies to who have bought their phones under contact.
Sent in 3D
So I recently JUST got my Galaxy Nexus, well I connected it to my phone line not even an hour ago. Well I am having trouble connecting to 3G or 4G.
I live in San Antonio TX so I doubt its my signal. I have a Sprint Galaxy Nexus, Not Root (I don't want to mess with it until this Issue is fixed because what if I have to take it to the Sprint store and they won't change it due to the fact that it is rooted.)
FG01 Update. ICS 4.0.4.
Can anyone please help me ASAP.
sprint wont help? why not call them on the phone it takes a long time but that might get you a replacement.also maybe try updating prl and profile and if all that fails contact samsung.
UPDATE: if you just put it on the line it does take a while for data to come on i had this issue when i switched to a iphone 4s for a couple days it should fix itself after a while. patience
Ok. I'll try to go to bed and See tomorrow. and the deal is that I just connected this phone so I doubt they'll give me a Replacement the FIRST day I connect a phone.
I'll try maybe calling Sprint Customer Support. I'll keep this thread updated.
Jimlarck said:
Ok. I'll try to go to bed and See tomorrow. and the deal is that I just connected this phone so I doubt they'll give me a Replacement the FIRST day I connect a phone.
I'll try maybe calling Sprint Customer Support. I'll keep this thread updated.
Click to expand...
Click to collapse
good luck and they should replace it if its having reception issues, if the people in the store give you a hard time always call sprint ive gotten monthy fees waved before because of bad reception and issues.
OK, they fixed it, had to reset something like *#*# something. Anyways, is the Charger LED light supposed to turn on. Because mine isn't...
Sent from my Galaxy Nexus using xda app-developers app
I don't think so, my doesn't turn on while charging either.
By the way, do you happen to remember the code? Since I bought this phone, a week ago, I notice very bad reception, most of the time I have like two bars and sometimes it drops the connection.
Sent from my Galaxy Nexus using xda app-developers app
You mean the MSL? I used an msl reading Script.
Sent From My Sexy Blue Galaxy Nexus. You Jelly?
I have had my nexus for about 2 or 3 weeks, bought it from Google Play unlocked gsm for tmobile. When I am on the phone it will randomly switch from 4g to 3g and then proceeds to drop my call. Does anyone know a fix? Thanks
Also I am stock rooted on 4.1.1 and my baseband is UGLC1
Try a new radio..
Galaxy Nexus HSPA+
---------- Post added at 09:30 PM ---------- Previous post was at 09:29 PM ----------
Check these out
http://www.veyka.co.uk/gnexus/radios/
Choose your weapon!
Galaxy Nexus HSPA+
I have tried all the radios listed in this thread and still I have the same problem with all of them.
Bump. Any help guys?
I have the Verizon and have been having the same exact problem. The signal will randomly fully cut out on my phone for a short period of time and it's ridiculously obnoxious. Does no one else have this problem?
I contacted samsung and they don't want to replace my phone.. this really aggravates me!
WyldOne91 said:
I have the Verizon and have been having the same exact problem. The signal will randomly fully cut out on my phone for a short period of time and it's ridiculously obnoxious. Does no one else have this problem?
Click to expand...
Click to collapse
I have the same issue, On Verizon if i disable 4G the issue goes away its annoying ill be on a call and drop or tether and it will drop, it sucks
Found another thread with someone on AT&T getting dropped calls here.
Can anyone help with this?
I am going to try and get a new sim card from my carrier to see if it fixes it. I am desperate for a fix
Call Google?
arayray said:
I contacted samsung and they don't want to replace my phone.. this really aggravates me!
Click to expand...
Click to collapse
Have you tried calling Google Nexus support directly? Since you just bought it, they should be able to help. When I had an issue with my phone, I called Google and they transferred me to Samsung for a warranty claim. Samsung reps did not speak English very well and basically told me to call Google back to troubleshoot. I called Google back and explained to them what Samsung said and the Google rep was adamant Samsung would have to honor my warranty. He offered to 3-way call with Samsung and explain to them the issue and why they should do a warranty claim for me. In the end, Samsung ended up agreeing to fix my phone, but I had to send it out to their Texas factory, which took about 4 weeks total to get it back. So, I would try calling Google and see what they have to say and maybe they can help talk to Samsung about repairing your Nexus.
Yes I contacted Google and they said the same thing.. I can't send this phone in because I don't have another phone I can use.. I put a new sim card in my phone, I'll post whether it works or not soon.
It's a device issue. I have the verizon one and it was suffering the same problem I had to send it to get another one and now its working phone with no data drops(knock on wood)
mbrown3460 said:
It's a device issue. I have the verizon one and it was suffering the same problem I had to send it to get another one and now its working phone with no data drops(knock on wood)
Click to expand...
Click to collapse
How long did it take to get a new one?
Just got my 3rd gnex this one works perfect all 3 models were 12.07 just hit or miss I guess.
Sent from my Galaxy Nexus using xda premium
Any one have a fix or anything? Went back to 4.0.4 and still drops calls left and right..
Sooooo...here's the deal:
I'm in the Houston area. There is a constant LTE signal here, that I rely on for my tablet and my pc (paying overages doesn't matter). However, after every phone call, I lose LTE, and just the 4G signal is there, but its slower than 3G. After a reboot, the LTE comes back and my speeds are restored...
I tried chatting with an ATT rep, they of course tried to blame it on "spotty coverage and tower malfunction in your area". Yeah, sure. She said the reboot is re-registering my phone and picking up a new tower. After questioning this, she then put the blame on a rogue application. After that, she then started saying that if I travel I might not have the same signal. After telling her that this happens anywhere, even when I'm at home, she said started explaining the data that I've used this month, and that I have data left to use.
EDIT: She asked me to factory reset, and give it a try. I reset my phone, went through setup, and placed a call. After the call, no internet. I rebooted, LTE service came up. When I told her what happened after she specifically requested I perform those actions, she then told me that a factory reset phone may not work for up to 15 minutes. I'm officially done.
How about you guys? Anything remotely useful to add since apparently this isn't a common issue?
Swap your device?
Sent from my SAMSUNG-SGH-I747 using xda premium
Call att. Go through their spiel. Then get mad cause they can't help you. Threaten to cancel your service. They well either cave immediately or transfer you to the dept that will give you what you want, which is a replacement phone. Btw, its called the customer retention department (for a reason).
composi said:
Sooooo...here's the deal:
I'm in the Houston area. There is a constant LTE signal here, that I rely on for my tablet and my pc (paying overages doesn't matter). However, after every phone call, I lose LTE, and just the 4G signal is there, but its slower than 3G. After a reboot, the LTE comes back and my speeds are restored...
I tried chatting with an ATT rep, they of course tried to blame it on "spotty coverage and tower malfunction in your area". Yeah, sure. She said the reboot is re-registering my phone and picking up a new tower. After questioning this, she then put the blame on a rogue application. After that, she then started saying that if I travel I might not have the same signal. After telling her that this happens anywhere, even when I'm at home, she said started explaining the data that I've used this month, and that I have data left to use.
EDIT: She asked me to factory reset, and give it a try. I reset my phone, went through setup, and placed a call. After the call, no internet. I rebooted, LTE service came up. When I told her what happened after she specifically requested I perform those actions, she then told me that a factory reset phone may not work for up to 15 minutes. I'm officially done.
How about you guys? Anything remotely useful to add since apparently this isn't a common issue?
Click to expand...
Click to collapse
Never heard of this issue, go to the att store and ask for a new sim card see if this helps.
Andrew149 said:
Never heard of this issue, go to the att store and ask for a new sim card see if this helps.
Click to expand...
Click to collapse
that's what she ended up suggesting, so I'm going to the store tomorrow since I'm sure that because she suggested it, it might be one of the generic answers the customer service reps are going to give me elsewhere...if that's not working, then its probably a malfunction of the device...
thank you for the suggestions, i'm going to try changing sims first and if that doesn't work then i'll have to follow ur suggestions
composi said:
that's what she ended up suggesting, so I'm going to the store tomorrow since I'm sure that because she suggested it, it might be one of the generic answers the customer service reps are going to give me elsewhere...if that's not working, then its probably a malfunction of the device...
thank you for the suggestions, i'm going to try changing sims first and if that doesn't work then i'll have to follow ur suggestions
Click to expand...
Click to collapse
Also... its normal for our phones to go from 4glte to 4g. But as soon as you hang up(within a minute or two), it should go back up to 4glte...
Sent from my SAMSUNG-SGH-I747 using xda premium
Artimus009 said:
Also... its normal for our phones to go from 4glte to 4g. But as soon as you hang up(within a minute or two), it should go back up to 4glte...
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
it could just be a corrupted radio on his phone, i wonder if he just needs to change radios or odin the phone back to 100% stock
I knew it was normal because my other phone (GNex) does that as well...but LTE never comes back on my SGS3. I went back to stock a long time ago because although I hate the TouchWiz interface, i use the 'motions' ALOT (especially the direct call from messaging and the swipe to message/call), and even after going back to stock AND doing a factory reset it wouldn't work. Of course, I'm sure that as soon as I get into the store tomorrow its going to work like its supposed to, as always, but even though it doesn't seem like a huge deal because our phones boot up quickly, its still an inconvenience to have to reboot the phone after every phone call just to get my LTE back
Artimus009 said:
Also... its normal for our phones to go from 4glte to 4g. But as soon as you hang up(within a minute or two), it should go back up to 4glte...
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
What he said... At&t doesn't offer voice over LTE or VoLTE yet. It will also wait until any open data sessions have stopped before bumping back up to LTE.
PS... Don't be a **** to customer service because they can't get 30,000 people smarter than you. We all know that would be impossible.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Happens to me too. I usually put it on airplane mode and then it comes back. Not a big deal since my Internet still works. Just not lte
sent from my GALAXY SIII
I like that you fell for the factory reset; it really pisses me off when they tell me to do that. If it work yesterday and the day before and suddenly it doesn't work then guess what is not going to fix it, that's right, a factory reset. I know there are a lot of legitimate reasons to factory reset but they throw that out like it's nothing, as if I didn't just spend 10 hours setting up the phone just the way I wanted it. If the software is so easily corrupted then just give me my money back and I will go down the road.
That said I believe this phone is a wonderful machine but if you have a factory producing hundreds of units every hour they are bound to eventually have a defect. But every person who purchased in atrix 2 should have been given a refund and an apology.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
What was so bad about the Atrix2?
This sounds like Samsung fault, hardly at&t.
It had issues addressing the SD card . It would often lose applications that you had installed, you also would not be able to access your music, pics, or videos on the SD card at random times. Everybody and their brother had a different solution for it. The biggest consensus is that it was class 6 and above causing the problem. But if that is true then motorola should have done their own beta testing and reported that. All in all the phone was a nightmare and there are forums filled to its failure. I purchase the atrix HD and it did the exact same thing.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
"factory reset may take up to 15 minutes" = "please leave me alone already, can i hang up on you yet?"
modest_mandroid said:
"factory reset may take up to 15 minutes" = "please leave me alone already, can i hang up on you yet?"
Click to expand...
Click to collapse
15 minutes would be nice. It takes me weeks to get all my settings put back in all my apps; my email accounts set back up; used to have to remake my grocery list but the app I've been using for years finally got a sync capability; and I have to re-beat all the levels on angry birds (very important etc. etc...