[Sprint Galaxy Nexus]No 3G Connectivity - Samsung Galaxy Nexus

So I recently JUST got my Galaxy Nexus, well I connected it to my phone line not even an hour ago. Well I am having trouble connecting to 3G or 4G.
I live in San Antonio TX so I doubt its my signal. I have a Sprint Galaxy Nexus, Not Root (I don't want to mess with it until this Issue is fixed because what if I have to take it to the Sprint store and they won't change it due to the fact that it is rooted.)
FG01 Update. ICS 4.0.4.
Can anyone please help me ASAP.

sprint wont help? why not call them on the phone it takes a long time but that might get you a replacement.also maybe try updating prl and profile and if all that fails contact samsung.
UPDATE: if you just put it on the line it does take a while for data to come on i had this issue when i switched to a iphone 4s for a couple days it should fix itself after a while. patience

Ok. I'll try to go to bed and See tomorrow. and the deal is that I just connected this phone so I doubt they'll give me a Replacement the FIRST day I connect a phone.
I'll try maybe calling Sprint Customer Support. I'll keep this thread updated.

Jimlarck said:
Ok. I'll try to go to bed and See tomorrow. and the deal is that I just connected this phone so I doubt they'll give me a Replacement the FIRST day I connect a phone.
I'll try maybe calling Sprint Customer Support. I'll keep this thread updated.
Click to expand...
Click to collapse
good luck and they should replace it if its having reception issues, if the people in the store give you a hard time always call sprint ive gotten monthy fees waved before because of bad reception and issues.

OK, they fixed it, had to reset something like *#*# something. Anyways, is the Charger LED light supposed to turn on. Because mine isn't...
Sent from my Galaxy Nexus using xda app-developers app

I don't think so, my doesn't turn on while charging either.
By the way, do you happen to remember the code? Since I bought this phone, a week ago, I notice very bad reception, most of the time I have like two bars and sometimes it drops the connection.
Sent from my Galaxy Nexus using xda app-developers app

You mean the MSL? I used an msl reading Script.
Sent From My Sexy Blue Galaxy Nexus. You Jelly?

Related

[Q] ROAM! Going into roam for no reason!

Hi there,
My E4GT is going into roam for no good reason. Has anyone else experienced this?
I am in Metro Detroit, and this is what happened.
I rooted my first phone, and had the loss of service issue with it.
One night, while I was sleeping with the phone charging on my nightstand, it beeped a couple times. I thought it was a text message. When I looked at the phone, it had a message on the screen that said that I am now going into Roaming mode, and may be charged more for this, do I accept or cancel.
I thought it was because I had rooted my phone so I just rebooted my phone.
After I rebooted my phone, it did it again, two more times!
I returned that phone, and got a brand new one. I have NOT rooted the new one.
Today I was in Livonia Michigan (city area, plenty of towers) and I was stationary at an office. The phone went into roam again, and asked if I want to accept this or not?!? I rebooted, and it did it again. This all on a stock virgin phone.
Has this happened to anyone else? Any idea as to what I should do?
Thanks -Aaron
Mr Global said:
Hi there,
My E4GT is going into roam for no good reason. Has anyone else experienced this?
I am in Metro Detroit, and this is what happened.
I rooted my first phone, and had the loss of service issue with it.
One night, while I was sleeping with the phone charging on my nightstand, it beeped a couple times. I thought it was a text message. When I looked at the phone, it had a message on the screen that said that I am now going into Roaming mode, and may be charged more for this, do I accept or cancel.
I thought it was because I had rooted my phone so I just rebooted my phone.
After I rebooted my phone, it did it again, two more times!
I returned that phone, and got a brand new one. I have NOT rooted the new one.
Today I was in Livonia Michigan (city area, plenty of towers) and I was stationary at an office. The phone went into roam again, and asked if I want to accept this or not?!? I rebooted, and it did it again. This all on a stock virgin phone.
Has this happened to anyone else? Any idea as to what I should do?
Thanks -Aaron
Click to expand...
Click to collapse
mines been doing the same thing for the last couple days even when connected to my airvanna which makes no sense
Getting it too but in a couple specific places which are my basement at home and at the office. This hasn't happened with any of my previous sprint phones.
Sent from my SPH-D710 using XDA App
Settings/Wireless & Networks/Roaming/Roaming Mode -> sprint only
happens to me on 3 diff phones
network upgrades perhaps..towers comign up and down would kick your over to romaing
Same thing happening to me often.
happens to me too
Maybe Sprint is upgrading their towers so the iPhone congestion doesn't screw **** up.
Sent from my Samsung Galaxy S2
I got the answer from a sprint tech support guy, that knew what he was talking about!
go to settings-> wireless and networks-> Roaming-> Roaming settings
Then make sure that "Data" is checked off, along with "voice".
The phone comes without the 'Data" choice selected, and that causes this roaming condition.
-Aaron
Several people on the OG epic noticed this also, its gotten better, but still happens to me when it never did in these areas before...
phatmanxxl said:
Settings/Wireless & Networks/Roaming/Roaming Mode -> sprint only
Click to expand...
Click to collapse
Exactly...
Sent from my SPH-D710 using xda premium
I had the same issue all day yesterday in Chicago. But I also noticed coworkers had signal issues as well. I think there were tower issues in the area.
Sent from my SPH-D710 using XDA App
They are preparing for the beast!!
Sent from my SPH-D710 using Tapatalk
malcolmXman said:
Several people on the OG epic noticed this also, its gotten better, but still happens to me when it never did in these areas before...
Click to expand...
Click to collapse
Yeah, it's happening to me, and another person in my home that owns an OG Epic... and we have an Airave hooked up in the house, so it shouldn't be roaming at all using an Airave.
Happened to me on day 1 in Troy, Mi. It's one of the reasons I ultimately returned it, the signal seemed quite a bit weaker than my Evo. I hope the upcoming Samsung ultra-phone doesn't share radios with the SGSII.

Still having data problems. No 3g/4g!!

This is really becoming frustrating. I switched to Verizon a week ago and had 3g/4g service for a couple days and now NOTHING. I called support (12/23/11) and after an hour on the phone, visited the store. Then after 2 hours at the store where they switched over the SIM card, gave me a brand new phone, and still having problems with the phone. So I had to open a trouble ticket to look in to my problems with my data connection on my Galaxy Nexus. According to the store, support said I am the first to call about the problem.
Store rep was on a 4g HTC phone...his data was fine. My mom is on a LG 3g phone, her data is fine. All in the same areas of town as well. Why isnt mine? Tried CDMA only and nothing as well. For about 10 minutes, I had a 1x data connection that was slow but it worked. No nothing, again.
If I got a new phone, new SIM....then the problem is with Verizon somewhere and needs to be fixed. I am paying money for something I do not have and its a waste. I understand there will be problems from time to time, but don't release comments saying the problems are fixed when there are clearly still issues.
Anyone else still experiencing data issues specifically with the Galaxy Nexus?
techbeck said:
This is really becoming frustrating. I switched to Verizon a week ago and had 3g/4g service for a couple days and now NOTHING. I called support (12/23/11) and after an hour on the phone, visited the store. Then after 2 hours at the store where they switched over the SIM card, gave me a brand new phone, and still having problems with the phone. So I had to open a trouble ticket to look in to my problems with my data connection on my Galaxy Nexus. According to the store, support said I am the first to call about the problem.
Store rep was on a 4g HTC phone...his data was fine. My mom is on a LG 3g phone, her data is fine. All in the same areas of town as well. Why isnt mine? Tried CDMA only and nothing as well. For about 10 minutes, I had a 1x data connection that was slow but it worked. No nothing, again.
If I got a new phone, new SIM....then the problem is with Verizon somewhere and needs to be fixed. I am paying money for something I do not have and its a waste. I understand there will be problems from time to time, but don't release comments saying the problems are fixed when there are clearly still issues.
Anyone else still experiencing data issues specifically with the Galaxy Nexus?
Click to expand...
Click to collapse
Everyone is. The fix via software update isn't out yet.
Sent from my Galaxy Nexus using xda premium
joshnichols189 said:
Everyone is. The fix via software update isn't out yet.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Was a nationwide outtage Verizon said was resolved a couple days ago. Was working fine on Monday/Tuesday. This isnt related to the fix to resolve the reception problems. I can text and make calls just fine.
Try disabing vzw backup amd google +. Stopped my phone from doing exactly what you describe.
I've been having the issue where the hand-off from wireless to 3g tends to cause me to have no data connection at all (wifi shows up, but can't 'do' anything like browse to a website and such, and 3g never makes a 'connection', but I know I'm in an area where I should have plenty). A simple restart of the phone fixed the problem, but in the long term, I shouldn't need to do this in order to get a data connection. Just my experience.
techbeck said:
This is really becoming frustrating. I switched to Verizon a week ago and had 3g/4g service for a couple days and now NOTHING. I called support (12/23/11) and after an hour on the phone, visited the store. Then after 2 hours at the store where they switched over the SIM card, gave me a brand new phone, and still having problems with the phone. So I had to open a trouble ticket to look in to my problems with my data connection on my Galaxy Nexus. According to the store, support said I am the first to call about the problem.
Store rep was on a 4g HTC phone...his data was fine. My mom is on a LG 3g phone, her data is fine. All in the same areas of town as well. Why isnt mine? Tried CDMA only and nothing as well. For about 10 minutes, I had a 1x data connection that was slow but it worked. No nothing, again.
If I got a new phone, new SIM....then the problem is with Verizon somewhere and needs to be fixed. I am paying money for something I do not have and its a waste. I understand there will be problems from time to time, but don't release comments saying the problems are fixed when there are clearly still issues.
Anyone else still experiencing data issues specifically with the Galaxy Nexus?
Click to expand...
Click to collapse
I had the exact same problems. I returned it & reactivated my Thunderbolt. I hope Verizon actually fixes the radio instead of just changing the number of bars that get displayed. My lack of faith in this is why I returned it before my 14 days ended. I hope they will actually fix it & I'l try again in a few weeks. You might consider the same strategy.
Also, I had bad data & signal before Google+ was even on my phone.
schizrade said:
Try disabing vzw backup amd google +. Stopped my phone from doing exactly what you describe.
Click to expand...
Click to collapse
I dont use either of those.
Everyone isn't having problems. Verizon's fix is just going to change how the bars are shown.
If you are having this many problems, just exchange the device until you get a new one.
Sent from my Galaxy Nexus using XDA App
kangxi said:
Everyone isn't having problems. Verizon's fix is just going to change how the bars are shown.
If you are having this many problems, just exchange the device until you get a new one.
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
Already got a brand new device and SIM card. Having the exact same problems.
I meant exchange it until you get a working one.
Sent from my Galaxy Nexus using XDA App
kangxi said:
I meant exchange it until you get a working one.
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
I kinda doubt they are going to keep swapping out my phone over and over again until I find a working one. My original phone worked fine fora few days and probably is still messed up from the recent nation wide outages they had. They were hesitant on replacing my phone the first time.
Going to call support in a little while and follow up on my trouble ticket I logged yesterday. They better have a solution for me.
You paid $XXX for this device and you're afraid they aren't going to give you a new one because this one is defective? This issue may seem widespread because of all the complaints on this forum, but trust me, not everyone is having issues. Check my other thread.
Verizon already came out and said there isn't a performance issue with the device and their patch is just going to change the bars. So it's now or never.
Sent from my Galaxy Nexus using XDA App
Are people having slower 3G speeds on their CDMA devices? This is my issue as well. My sister's iPhone is consistently getting 1mbps> whereas I'm only getting ~100kbps down. Upload is worse at 47kbps.
kangxi said:
You paid $XXX for this device and you're afraid they aren't going to give you a new one because this one is defective? This issue may seem widespread because of all the complaints on this forum, but trust me, not everyone is having issues. Check my other thread.
Verizon already came out and said there isn't a performance issue with the device and their patch is just going to change the bars. So it's now or never.
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
I already got one new phone replacement yesterday. Going to call support yet again here in an hour or so and see if they have an update on my trouble ticket. But I would think it if was a defect in the phone, that this issue would be well known by now and posted everywhere on the internet. I understand what you are saying....just hope they get it fixed.
I'm having this problem too. I'll be on wifi at home, both wifi and cell bars will be blue. Everything is dandy. Then when I leave and turn off wifi the 3G icon appears and I have a few bars, but they are grey and websites don't work. I thought blue/grey just meant you are/are not logged in to google services, not whether or not you have data connected in general. A restart solves the problem, but it shouldn't come to that. This was a problem before the outage as when they were setting up the phone on release day in the store it took awhile to connect to 3G. Is this also why when I switch in to airplane mode I can't come out of it without a restart?
schizrade said:
Try disabing vzw backup amd google +. Stopped my phone from doing exactly what you describe.
Click to expand...
Click to collapse
What would they have to do with the problem?
thanks
thirtynation said:
I'm having this problem too. I'll be on wifi at home, both wifi and cell bars will be blue. Everything is dandy. Then when I leave and turn off wifi the 3G icon appears and I have a few bars, but they are grey and websites don't work. I thought blue/grey just meant you are/are not logged in to google services, not whether or not you have data connected in general. A restart solves the problem, but it shouldn't come to that. This was a problem before the outage as when they were setting up the phone on release day in the store it took awhile to connect to 3G. Is this also why when I switch in to airplane mode I can't come out of it without a restart?
Click to expand...
Click to collapse
The leaked new radios solve the problem with the hand off between wifi/3G/4G.
Sent from my Galaxy Nexus using XDA App
techbeck said:
I dont use either of those.
Click to expand...
Click to collapse
Neither do i, but they run in the bg regardless. Disabling vzw backup let my phone jump from 3g to 4g without losing signal. Worked for two of my coworkers as well.
Hey, just trying to help.
---------- Post added at 09:11 AM ---------- Previous post was at 09:09 AM ----------
melp57 said:
What would they have to do with the problem?
thanks
Click to expand...
Click to collapse
Dunno, but it fixed the issue for me. It now switches between all radios perfectly.
Like i said, just trying to help instead of adding to the ***** pile.
schizrade said:
Neither do i, but they run in the bg regardless. Disabling vzw backup let my phone jump from 3g to 4g without losing signal. Worked for two of my coworkers as well.
Hey, just trying to help.
---------- Post added at 09:11 AM ---------- Previous post was at 09:09 AM ----------
Click to expand...
Click to collapse
Tried it anyway, no luck
Phone was on 1x a few min ago and data was working, tho slow. Few seconds later, it switched to 3g and even tho it said 3g, no data. Rebooted and now it doesnt say anything...again.

Issue with 4.0.4 or phone?

I just got a refurb replacement for my GN from Verizon because my first GN had no recovery image on it which prevented me from doing factory resets and doing the 4.0.4 update. I just got the new one in the mail and after setting it up and installing 4.0.4 there are terrible data connection issues. If I have 4G turned on and begin using the internet in anyway, browser, facebook, etc.. it only hold the connection for 30 seconds max and it loses all network entirely preventing me from using the web or making calls until it reestablishes connection which takes like 30 seconds. Now when i'm not using 4G and just on standard network, I can make calls and send txts without a problem and it holds the connection just fine. Is there a fix to this issue? Is it a faulty device or is this a known issue for 4.0.4? Im going to go back to VZW for another replacement unless I get an answer here. Rooting is not an option because I want to keep my warranty because there are so many damn issues with this phone. Thanks
jttate04 said:
I just got a refurb replacement for my GN from Verizon because my first GN had no recovery image on it which prevented me from doing factory resets and doing the 4.0.4 update. I just got the new one in the mail and after setting it up and installing 4.0.4 there are terrible data connection issues. If I have 4G turned on and begin using the internet in anyway, browser, facebook, etc.. it only hold the connection for 30 seconds max and it loses all network entirely preventing me from using the web or making calls until it reestablishes connection which takes like 30 seconds. Now when i'm not using 4G and just on standard network, I can make calls and send txts without a problem and it holds the connection just fine. Is there a fix to this issue? Is it a faulty device or is this a known issue for 4.0.4? Im going to go back to VZW for another replacement unless I get an answer here. Rooting is not an option because I want to keep my warranty because there are so many damn issues with this phone. Thanks
Click to expand...
Click to collapse
They don't know what it is. I'm on my 4th replacement device and still same issues as you. They said next one I can either get a Maxx or wait for a SG3 for my troubles. OK
Sent from my DROID RAZR using xda premium
gfropr said:
They don't know what it is. I'm on my 4th replacement device and still same issues as you. They said next one I can either get a Maxx or wait for a SG3 for my troubles. OK
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
gfropr, did VZW actually tell you the SGSIII was an option? I finally went in and they told me I could swap mine out for either the Bionic or the Razr and I asked about the SIII and they really weren't sure if it was an option because it's not out yet. I'm going to be very mad if they make me swap for anything Motorola and I'm for sure not going to get the iPhone.
jttate04 said:
gfropr, did VZW actually tell you the SGSIII was an option? I finally went in and they told me I could swap mine out for either the Bionic or the Razr and I asked about the SIII and they really weren't sure if it was an option because it's not out yet. I'm going to be very mad if they make me swap for anything Motorola and I'm for sure not going to get the iPhone.
Click to expand...
Click to collapse
They told me they would make an exception and I can get a Razr Maxx or wait for a SG3. At first they offered Mr a Charge or Razr lol. I said I WILL NOT downgrade.
They will not let you get a IPhone BTW.
Sent from my DROID RAZR using xda premium

No Connection Sprint

I'm just curious to see if anyone else is having the same problem. I have sprint and about an hour ago my connection completely went out. I can still connect to wifi as I am right now. I live slightly southeast of Dallas.. theonly reason I bring it up is because I know that ICS was released today and I'm running cyanogenmod 9 which is ICS. I'm worried that sprint now can somehow tell who is using clean versions of ICS and who is using one like I am. No, nothing is wrong with my account and all bills are paid. I've been multiple places in which I always get a signal so I'm thinking maybe someone else may be having a similar problem.
ICS was released today? show some proof, cause it hasnt been released.
i would say billing issues, but you seem to have that covered. probally just a local issue with a tower in your area or something.
I do not see where ics was released today
Sent from my SPH-D710 using xda app-developers app
blackhorses777 said:
ICS was released today? show some proof, cause it hasnt been released.
Click to expand...
Click to collapse
Ya... What he said...
deadlydingo77 said:
I'm just curious to see if anyone else is having the same problem. I have sprint and about an hour ago my connection completely went out. I can still connect to wifi as I am right now. I live slightly southeast of Dallas.. theonly reason I bring it up is because I know that ICS was released today and I'm running cyanogenmod 9 which is ICS. I'm worried that sprint now can somehow tell who is using clean versions of ICS and who is using one like I am. No, nothing is wrong with my account and all bills are paid. I've been multiple places in which I always get a signal so I'm thinking maybe someone else may be having a similar problem.
Click to expand...
Click to collapse
Well first off... ICS for our S2'S (ET4G) has not been released. But if you have a link saying otherwise....
Now, a couple of things to look at first...
1. Do you have any friends or neighbors on Sprint??? If their service is messed up to... Its Sprint, give them a call. If their service is fine... Its your phone. If its your phone... Move on...
2. Your rooted and romed... Have you flashed or Odin anything before this happened???
3. You may need to update your profile with Sprint... But I think you need to be on a TW based rom to do that...
And just so you know, Sprint can't tell what rom your running over the air. WoW!!! Can you imagine... Talk about Big Brother!!!
Let us know if any of this helps out.
Sent From My Galaxy10. 1 Class Starship...
It happens somewhat regularly lately especially on some of the ics modems. Try a different modem. Fe22 seems to be working well for me the past few days
SouthPhilly said:
Ya... What he said...
And just so you know, Sprint can't tell what rom your running over the air. WoW!!! Can you imagine... Talk about Big Brother!!!
Sent From My Galaxy10. 1 Class Starship...
Click to expand...
Click to collapse
Sprint can see everything in your about phone section under settings over the air. I've had them tell me what rom I'm running and suggest trying a different rom when I was having data issues on my Evo 4g. They said the info is pushed to them when you refresh a data connection or update your profile. They don't just randomly look at it tho, only when you call tech support for issues does this come up on their end, and they don't give a rats ass if you're rooted and rom'd I've had many a conversation with the phone employees about which roms are cool, what's new and etc. Most of the guys I've talked to are members of xda or other android forums. The only time sprint really cares if you root and rom is if you obviously fubared your phone doing something with flashing and try to get it replaced and even then they only care when its blatantly obvious you screwed up and then try to weasel your way into a free replacement. If you're honest with them they usually just do a warranty replacement and charge you $35 or send you to assurion if you have it. I had one tech tell me how to hard brick my phone so he could swap it and no one could see it had been rooted =-O talk about an odd conversation.
We are legion, for we are many.
I noticed that you are in Dallas. I too am in Dallas and for the last several weeks service has been spotty at best. I am running stock gingerbread now but have had almost all variations of ICS with different modems. The service just sucks in Dallas right now. I have called more than once and both times I was told that we are experiencing upgrades to all of the towers in the DFW area. My 3G and 4G suck donkey balls right now.
I would say it might be a tower upgrade. I had this issue last week and after a few phone calls I found out they were upgrading a tower near my location and had to take it down. I would call Sprint and see what they say.
ace0603 said:
I would say it might be a tower upgrade. I had this issue last week and after a few phone calls I found out they were upgrading a tower near my location and had to take it down. I would call Sprint and see what they say.
Click to expand...
Click to collapse
what he said....

Samsung Sprint Galaxy S3 - Busy Signal Issue

Hey Everyone!
I hope I’m not the only one out there but this issue is killing me...
I attempt to make a call and phone then issues a busy signal which sounds loud at first. Call fails and returns contact screen and busy signal continues! The only way to get rid of this is to reboot the phone!
I have had it happen 3-4 times in a row unable to make a call. Then I’ll get lucky and it works fine.
I remember someone at the Sprint store saying they are having this issue and it is known...
Can anyone chime in on the matter? This is making my experience with that Galaxy S3 almost unbearable.
Any info is appreciated!
my phone did it a few time yesterday to. i wish i knew what was causing.
Sent from my SPH-L710 using xda premium
Update it seems to be an issue in Michigan areas with Sprint.
I get it in Atlanta too but after I try redialing the number once or twice I get through... Maybe it's sprint working on or LTE!!!! Or maybe not lol

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