Develop Bugs

[Q] ROAM! Going into roam for no reason!

Hi there,
My E4GT is going into roam for no good reason. Has anyone else experienced this?
I am in Metro Detroit, and this is what happened.
I rooted my first phone, and had the loss of service issue with it.
One night, while I was sleeping with the phone charging on my nightstand, it beeped a couple times. I thought it was a text message. When I looked at the phone, it had a message on the screen that said that I am now going into Roaming mode, and may be charged more for this, do I accept or cancel.
I thought it was because I had rooted my phone so I just rebooted my phone.
After I rebooted my phone, it did it again, two more times!
I returned that phone, and got a brand new one. I have NOT rooted the new one.
Today I was in Livonia Michigan (city area, plenty of towers) and I was stationary at an office. The phone went into roam again, and asked if I want to accept this or not?!? I rebooted, and it did it again. This all on a stock virgin phone.
Has this happened to anyone else? Any idea as to what I should do?
Thanks -Aaron

Mr Global said:
Hi there,
My E4GT is going into roam for no good reason. Has anyone else experienced this?
I am in Metro Detroit, and this is what happened.
I rooted my first phone, and had the loss of service issue with it.
One night, while I was sleeping with the phone charging on my nightstand, it beeped a couple times. I thought it was a text message. When I looked at the phone, it had a message on the screen that said that I am now going into Roaming mode, and may be charged more for this, do I accept or cancel.
I thought it was because I had rooted my phone so I just rebooted my phone.
After I rebooted my phone, it did it again, two more times!
I returned that phone, and got a brand new one. I have NOT rooted the new one.
Today I was in Livonia Michigan (city area, plenty of towers) and I was stationary at an office. The phone went into roam again, and asked if I want to accept this or not?!? I rebooted, and it did it again. This all on a stock virgin phone.
Has this happened to anyone else? Any idea as to what I should do?
Thanks -Aaron
Click to expand...
Click to collapse
mines been doing the same thing for the last couple days even when connected to my airvanna which makes no sense

Getting it too but in a couple specific places which are my basement at home and at the office. This hasn't happened with any of my previous sprint phones.
Sent from my SPH-D710 using XDA App

Settings/Wireless & Networks/Roaming/Roaming Mode -> sprint only

happens to me on 3 diff phones
network upgrades perhaps..towers comign up and down would kick your over to romaing

Same thing happening to me often.

happens to me too

Maybe Sprint is upgrading their towers so the iPhone congestion doesn't screw **** up.
Sent from my Samsung Galaxy S2

I got the answer from a sprint tech support guy, that knew what he was talking about!
go to settings-> wireless and networks-> Roaming-> Roaming settings
Then make sure that "Data" is checked off, along with "voice".
The phone comes without the 'Data" choice selected, and that causes this roaming condition.
-Aaron

Several people on the OG epic noticed this also, its gotten better, but still happens to me when it never did in these areas before...

phatmanxxl said:
Settings/Wireless & Networks/Roaming/Roaming Mode -> sprint only
Click to expand...
Click to collapse
Exactly...
Sent from my SPH-D710 using xda premium

I had the same issue all day yesterday in Chicago. But I also noticed coworkers had signal issues as well. I think there were tower issues in the area.
Sent from my SPH-D710 using XDA App

They are preparing for the beast!!
Sent from my SPH-D710 using Tapatalk

malcolmXman said:
Several people on the OG epic noticed this also, its gotten better, but still happens to me when it never did in these areas before...
Click to expand...
Click to collapse
Yeah, it's happening to me, and another person in my home that owns an OG Epic... and we have an Airave hooked up in the house, so it shouldn't be roaming at all using an Airave.

Happened to me on day 1 in Troy, Mi. It's one of the reasons I ultimately returned it, the signal seemed quite a bit weaker than my Evo. I hope the upcoming Samsung ultra-phone doesn't share radios with the SGSII.

[Q] Verizon Wants to Take my Nexus?

I got my Nexus LTE on Wednesday, had it replaced on Friday, and now VZW wants to take it back all together. They are saying that Samsung is working on a fix on the phone, but now Verizon thinks its a Network issue?
Does any one have a Nexus that isn't dropping Data constantly? Is it a bad Batch of phones? Does anyone know what is going on?

The ones with data drops are the most vocal...
I, for one, find my GNex's signal to be COMPLETELY comparable to my Droid X.
I still get the same slightly-spotty service at work (center of a hospital...surrounded by lead to protect from the X-Ray Machines' radiation). Excellent service literally everywhere else I've been.
I'm also not experiencing ANY 4.0.4 deep-sleep related drops as many are.

Bad Batch
So, is there just a bad batch of phones out there? Because this seems that this has to be a hardware issue.With a certain amount of phones that went out.

Mine is working great, I had to have it warrantied twice before I got one that didn't drop signal randomly.
Seems like the ones made in Korea are your best bet for better signal. My China ones were horrible.
Sent from my Galaxy Nexus using xda premium

I think my wife and i may both be having this issue with random signal drops while on 4G. 3G is solid as a rock. 4G drops and reconnects about every 3 minutes. Does that sound like hardware?
How do you tell where the phone is made?

i really think verizon hates this phone and doesnt really want to sell a nexus to people...

Talked to Verizon
So we are trying this one more time...
I talked to Verizon today, and the Tech person had the same phone and lived in my area and said she was not having any issues, which led her to believe it was Hardware and Software. She also said some razors are having the same issue, and if I switch phones I could have the same issue again. So, I am going to swap it out again and see what happens?

I have had 5 of these phones and they all have this problems.
Vzn just sucks!!! I can't wait until I can afford to break the contract!!!! and I thought sprint was bad!!! T-Mobile was heaven compared to this garbage service!!!!

siberslug said:
I have had 5 of these phones and they all have this problems.
Vzn just sucks!!! I can't wait until I can afford to break the contract!!!! and I thought sprint was bad!!! T-Mobile was heaven compared to this garbage service!!!!
Click to expand...
Click to collapse
Did you just blame Verizon for a phone it sells?
They didn't touch the hardware or software of the device....

adrynalyne said:
Did you just blame Verizon for a phone it sells?
They didn't touch the hardware or software of the device....
Click to expand...
Click to collapse
Lol so Verizon apps magically appeared?
Sent from my Galaxy Nexus using xda premium

DontJoinTheDarkSide said:
Lol so Verizon apps magically appeared?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Just because they are included in the CDMA/LTE version for Verizon, doesn't mean they touched anything on the OS side.

ZeroBarrier said:
Just because they are included in the CDMA/LTE version for Verizon, doesn't mean they touched anything on the OS side.
Click to expand...
Click to collapse
I believe that the radios, and maybe a few other driver packages, are developed by verizon and only distributed by google when they package their releases. That's what the tiff a few months back was with the CDMA phones being "dropped" by AOSP, a licensing conflict with anything that interacts with the CDMA tech being tied down and not open source. The actual Android code is google's game, true, but it's not the only thing the phones run on.
So there's room for Verizon to screw up the way the phones run in the OTA packages.

siberslug said:
I have had 5 of these phones and they all have this problems.
Vzn just sucks!!! I can't wait until I can afford to break the contract!!!! and I thought sprint was bad!!! T-Mobile was heaven compared to this garbage service!!!!
Click to expand...
Click to collapse
Just cause you're having issues with Verizon doesn't mean it's the same for everyone. Have fun being throttled on T-Moible's "4G" after you hit 2GB .

I've had nothing but exceeding standard service from Verizon reps. Only thing I hate is that it took Verizon forever to come out with this phone. And the updates take longer than GSM ones, but still, its faster than any other phone.
I actually don't mind the 2 apps they pre installed. I actually use My Verizon and I used to use Backup Assistant, a lot of people still use it.
Sent from my Galaxy Nexus using XDA

I got one that works
On my 3rd try i got a phone that works, at least I think it works. The agents said that it can't be a lot number on the phones, because the same lots give out good and bad phones. They also said the Razor is having the same issues. They just told me to keep this one on 3G only until the update Samsung is supposed to be sending comes out.

mellis8 said:
On my 3rd try i got a phone that works, at least I think it works. The agents said that it can't be a lot number on the phones, because the same lots give out good and bad phones. They also said the Razor is having the same issues. They just told me to keep this one on 3G only until the update Samsung is supposed to be sending comes out.
Click to expand...
Click to collapse
Glad to hear it worked out for you and you can finally enjoy the phone.

bill12690 said:
i really think verizon hates this phone and doesnt really want to sell a nexus to people...
Click to expand...
Click to collapse
Even when I was getting my Sim and activating it, the rep didn't seem to happy about it lol
Sent from my Galaxy Nexus using Tapatalk 2

VZW customer service is amazing
I have never had an issue where VZW customer service DIDN'T immediately suggest "let me send you a new phone" when I called with an issue. The only phone I've ever had with VZW where I didn't warranty replace a phone (in Droid X's case, FIVE TIMES before they finally sent me an X2) was my old Blackberry 8703e. I'm on my 2nd GNEX (after a bad screen/battery life/overheating issue with my first) and I can't imagine every having someone other than VZW. I mean, I get 20Mb/s D/L on 4G LTE and 10-15 upload...and no matter how much bandwidth I use (with my husband and I playing MMOs via my GNEX) we do not get throttled. It really isn't VZW's fault if there is some widespread hardware issue in some of the phones that shipped.

JoeSyr said:
I believe that the radios, and maybe a few other driver packages, are developed by verizon and only distributed by google when they package their releases. That's what the tiff a few months back was with the CDMA phones being "dropped" by AOSP, a licensing conflict with anything that interacts with the CDMA tech being tied down and not open source. The actual Android code is google's game, true, but it's not the only thing the phones run on.
So there's room for Verizon to screw up the way the phones run in the OTA packages.
Click to expand...
Click to collapse
Nah. Even if every verizon file and app was bad, it would only have the effect of broken verizon apps.

DontJoinTheDarkSide said:
Lol so Verizon apps magically appeared?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Let me say it again.
Verizon did not touch the software or hardware in this device.
Did they supply Google with some apks and libs? Sure they did. Do they affect ANY PART of operation?
Heck no.
Verizon outsources their app development, by the way. If Verizon had modified anything built by Google, it would have broken signatures. Guess what? Google signs our otas and they stay signed (otherwise we couldn't install them).

My nexus has a horrible signal and data

I was wondering if a different radio would work better? If anyone had any input please get back to me, because this is annoying
Sent from my Galaxy Nexus using Xparent ICS Blue Tapatalk 2

well, it depends on what radio you are on. We can't answer that for you. You would have to flash the radio to find out. Some have had luck with the latest radios, while others have not. Supposedly, there is a firmware update coming from Samsung on the 22nd to fix these issues. We'll see. Another way to fix your issues is to go to a Verizon store or call them and politely complain until you get them to send you a new one. If you are within your 14 day return period, just take it in and exchange it until you get one that works properly. Fortunately, I haven't had any problems with mine.

I was having absolutely horrible service as you are...call Sprint and tell them your calls are dropping, texts aren't going though and nothing works and they'll walk you through how to reset it...I did that today after wasting 3 hours at the Sprint store only to be told "there was a network /tower problem", which there wasn't...called Sprint, talked to one of the techs & he straightened everything out.

So, the update that Samsung is going to roll out, it will work on a rooted phone? Yes, I've read that the new radio is working for some people. Thanks for the reply

[Sprint Galaxy Nexus]No 3G Connectivity

So I recently JUST got my Galaxy Nexus, well I connected it to my phone line not even an hour ago. Well I am having trouble connecting to 3G or 4G.
I live in San Antonio TX so I doubt its my signal. I have a Sprint Galaxy Nexus, Not Root (I don't want to mess with it until this Issue is fixed because what if I have to take it to the Sprint store and they won't change it due to the fact that it is rooted.)
FG01 Update. ICS 4.0.4.
Can anyone please help me ASAP.

sprint wont help? why not call them on the phone it takes a long time but that might get you a replacement.also maybe try updating prl and profile and if all that fails contact samsung.
UPDATE: if you just put it on the line it does take a while for data to come on i had this issue when i switched to a iphone 4s for a couple days it should fix itself after a while. patience

Ok. I'll try to go to bed and See tomorrow. and the deal is that I just connected this phone so I doubt they'll give me a Replacement the FIRST day I connect a phone.
I'll try maybe calling Sprint Customer Support. I'll keep this thread updated.

Jimlarck said:
Ok. I'll try to go to bed and See tomorrow. and the deal is that I just connected this phone so I doubt they'll give me a Replacement the FIRST day I connect a phone.
I'll try maybe calling Sprint Customer Support. I'll keep this thread updated.
Click to expand...
Click to collapse
good luck and they should replace it if its having reception issues, if the people in the store give you a hard time always call sprint ive gotten monthy fees waved before because of bad reception and issues.

OK, they fixed it, had to reset something like *#*# something. Anyways, is the Charger LED light supposed to turn on. Because mine isn't...
Sent from my Galaxy Nexus using xda app-developers app

I don't think so, my doesn't turn on while charging either.
By the way, do you happen to remember the code? Since I bought this phone, a week ago, I notice very bad reception, most of the time I have like two bars and sometimes it drops the connection.
Sent from my Galaxy Nexus using xda app-developers app

You mean the MSL? I used an msl reading Script.
Sent From My Sexy Blue Galaxy Nexus. You Jelly?

[Q] 4G LTE Issue (Described inside)

Hello everyone,
I have a Sprint Samsung Galaxy S3 and have been through hell the past month trying to get my phone working again. I have posted a detail of what I have been going through on the Sprint forums, which you can find by googling 4G LTE Antenna Issues on Galaxy S3, but will go ahead and give a quick summary.
Towards the end of May, my phone became extremely hot and I had to send the phone in to Samsung. They replaced the PBA board and sent the phone back to me. Upon receiving the phone, I noticed that i was not getting 4G LTE anymore (I compared it with the other phones on my account, along with going to places which I know I received great LTE coverage). I sent the phone in to Samsung again. Upon receiving it, I noticed that I still did not have LTE. After going back and forth with Sprint and Samsung, I sent the phone in to Samsung again for a third time. The phone came back 2 days ago, and what do you know, no LTE. The one change I did notice is that Samsung updated the ICCID to run on 4G (per their description from the repair tracking website). The ICCID is the one number that is different from when I originally got the phone (DEX, HEX and IMEI are the same). After talking to both companies again yesterday, I was pretty much told by each company that it was the other companies responsibility for the LTE to be working. Sprint did try to reprogram and had me do an activation using SCRTN, while Samsung says that as long as I receive 3G then the 4G LTE issue is on the carrier's end.
As you can imagine, i am extremely frustrated. I have navigated these message boards along with others looking for solutions, but have been unable to come across any. I have not rooted my phone, but do consider myself pretty knowledgable with the phone.
If anyone can give me any advice on what to do, I would greatly appreciate it. It is important to add that I do not have insurance, but that I did purchase the phone at the end of January and it is under Warranty.
Thank you

Well, have to ask, is the phone up to date, with software and including your modem and prl?

teh roxxorz said:
Well, have to ask, is the phone up to date, with software and including your modem and prl?
Click to expand...
Click to collapse
Yes, all software is up to date. Samsung did it on their end, and I also did it on my end. I actually spoke with Sprint again about 1 hour ago, and they are going to send a tech to one of the towers that I connect to try to see why my phone will not connect to it. The tech rep mentioned that i have done all the required procedures and that there may be a lock on the device. Anyone experience this?

I had a similar issue to this happen. I had a device that would just not connect to the Network. What I ended up doing was the ##72786# on the dial pad. It worked like a charm.

prboy1969 said:
I had a similar issue to this happen. I had a device that would just not connect to the Network. What I ended up doing was the ##72786# on the dial pad. It worked like a charm.
Click to expand...
Click to collapse
That is a very useful code to use if anyone is ever having network problems. Just be prepared for a few reboots is all!

prboy1969 said:
I had a similar issue to this happen. I had a device that would just not connect to the Network. What I ended up doing was the ##72786# on the dial pad. It worked like a charm.
Click to expand...
Click to collapse
that's one of the things that the tech rep from sprint had me test on Wednesday. Unfortunately, it did not work for me. Did you do it more than once?
At this point, I have to wait until Tuesday, at which point Sprint is supposed to call me back and let me know how the results of the technician going to the tower ended up. If anyone is familiar, I believe it is called a "CMT Ticket".

Whenever I've had to use the code, it has worked on the first try. It does cause the device to reboot several times. Well keep us posted on what the Tech comes up with.

prboy1969 said:
Whenever I've had to use the code, it has worked on the first try. It does cause the device to reboot several times. Well keep us posted on what the Tech comes up with.
Click to expand...
Click to collapse
will do. i have seen a number of people experience the issue I am going through, so hopefully this will solve it so that other users don't have to go through what I have been going through.

possum35 said:
will do. i have seen a number of people experience the issue I am going through, so hopefully this will solve it so that other users don't have to go through what I have been going through.
Click to expand...
Click to collapse
I agree. This is probably the 5th I see someone posting saying that their network connectivity vanishes or is impaired after sending their phone into Samsung. Makes you wonder what the heck they exactly do to your phone.
The Thanks button is just to avoid "THANKS" posts in threads. Nothing more. Don't defeat the purpose of why it was introduced.

CNexus said:
I agree. This is probably the 5th I see someone posting saying that their network connectivity vanishes or is impaired after sending their phone into Samsung. Makes you wonder what the heck they exactly do to your phone.
Click to expand...
Click to collapse
Seen plenty of these posts myself. Seems maybe some techs are damaging the antenna during phone disassembly and re assembly I would presume.??
Sent from the future via Tapatalk 4

edfunkycold said:
Seen plenty of these posts myself. Seems maybe some techs are damaging the antenna during phone disassembly and re assembly I would presume.??
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Just did a search. Seems you are spot on. Quick search yielded way to many people reporting the same issue after sending a device in four repair.
TEAM MiK
MikROMs Since 3/13/11

edfunkycold said:
Seen plenty of these posts myself. Seems maybe some techs are damaging the antenna during phone disassembly and re assembly I would presume.??
The Samsung tech rep that I spoke to the last time was very confident in telling me that if I was receiving 3G, the fact that I was not receiving 4G LTE was not a phone issue, but a carrier issue. He said that the phone uses the same antenna to connect to both towers, so if you are connecting to one, then the antenna is not the issue.
I also found it interesting that Samsung's warranty DOES NOT cover phone replacements, per the Samsung rep. As he explained to me, they only repair phones and do not do phone swaps - those are done at the carrier level, which I find odd (how does a manufacturer not swap phones?)
Click to expand...
Click to collapse

And you don't think the samsung rep might be misrepresenting something? If not he would be admitting fault.
Sent from the future via Tapatalk 4

edfunkycold said:
And you don't think the samsung rep might be misrepresenting something? If not he would be admitting fault.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Most definitely. That did and still has crossed my mind. I actually asked the tech rep from Samsung where I could find a blue print for the phone, as I was under the impression that they were 2 separate antennas, but he says none is available (obviously if I google it, I will find it).

possum35 said:
Most definitely. That did and still has crossed my mind. I actually asked the tech rep from Samsung where I could find a blue print for the phone, as I was under the impression that they were 2 separate antennas, but he says none is available (obviously if I google it, I will find it).
Click to expand...
Click to collapse
Wanted to provide an update to anyone following my situation.
I received a call on tuesday from the sprint rep checking to see if there had been any changes to my LTE service. I told her that nothing had changed and I still had no LTE. She informed me that the status on my ticket said "PENDING" and that she would call me back. Unfortunately today came and went and I did not receive a call. I was very busy at work and did not have a chance to call Sprint. I will be calling them tomorrow to ser what the latest is.
I will hopefully have some update tomorrow.

possum35 said:
Wanted to provide an update to anyone following my situation.
I received a call on tuesday from the sprint rep checking to see if there had been any changes to my LTE service. I told her that nothing had changed and I still had no LTE. She informed me that the status on my ticket said "PENDING" and that she would call me back. Unfortunately today came and went and I did not receive a call. I was very busy at work and did not have a chance to call Sprint. I will be calling them tomorrow to ser what the latest is.
I will hopefully have some update tomorrow.
Click to expand...
Click to collapse
Any more info? A friend of mine had the same issue and had to fight sprint left and right for an actual replacement of the device. When the phone was replaced (swapped) by sprint he had no more issues.
Sent from my SPH-L710 using XDA Premium HD app

invisibleikon said:
Any more info? A friend of mine had the same issue and had to fight sprint left and right for an actual replacement of the device. When the phone was replaced (swapped) by sprint he had no more issues.
Sent from my SPH-L710 using XDA Premium HD app
Click to expand...
Click to collapse
This email will serve as the end of this thread. Unfortunately, I did not get the desired results I achieved.
After not hearing anything from the Sprint rep, I finally got fed up and called Sprint again on Friday. The rep who I spoke to said that he did not see a ticket on my account for the CMTS test. He did inform me that usually with these tickets, a rep will put it in, the technicians will go the tower and look at it, and the ticket will disappear and that they usually don't hear back (I found this extremely strange). After going back and forth, I finally hit my "hell with it" mode and decided to do the phone swap. After speaking with more customer service reps, I was able to get statement credits which would at least offset my $50 cost of replacing the phone.
My phone did come in on Tuesday, and I do now have 4G coverage. I am still extremely disappointed and frustrated with both companies, as I want to know why the phone was not working as opposed to just paying $50 and having it swapped. I am not the first person to have this issue, and sadly will not be the last. I now have a refurbished phone after only 4 months for no fault of my own.
I really like the phone, but I am going to have some serious thoughts when my contract is up in purchasing any future item from Samsung or re-upping with Sprint. I was given the runaround from both companies that left me extremely disappointed.
I wish whoever goes through an issue like this in the future better success. Believe me when I say I did a lot of research and really did everything I could on my end.
Thanks for everyone's input/attention.