Giving my DINC2 to science - Verizon Droid Incredible 2

SCIENCE!!!
Nah, it froze up after user "t" on voxer added me as a friend(most likely a fake hacker account). After pulling the battery it locks up on the HTC boot screen. when booted into recovery it seems the system and cache partitions will no longer mount. Verizon let me upgrade(as i was out of insurance replacements) early to a rezound(which appears to be following a similar S-OFF situation-whiny impatient do-nothings crying foul over the wait and then of course the wait itself)
anywho im willing to give it to anyone interested in research and development. you just have to pay shipping(if its even worth it lol). If no one wants its just gonna get chucked.
BTW-off topic but whilst i wait for my rezound to come in the mail a friends letting me use a motorola photon on his sprint account and that phone sucks. the camera button sticks(its like 2 weeks old)and it freezes every so often.

You can probably still save it. Do you have adb set up?

yeah but everytime i try to flash a new recovery or anything at all for that matter(including trying NANDROID restores)it freezes and i get a failed message in adb and fastboot. something along the line of "to many reads" or something.

Did you try unrooting?

well its on GB(Virtuous Affinity), and from what ive read it has to be on froyo to unroot, and without being able to flash anything i kind of...cant
after reading this-http://forum.xda-developers.com/showthread.php?t=1393538
it would seem it wasnt a hacker, but the tiniest drop of coka cola that fell on the front speaker grill, the voxer user thing could have just been a coincidance as this guys phone seems to be doing the exact same thing.

http://forums.androidcentral.com/incredible-2-rooting-roms-hacks/120950-guide-unroot-revolutionary-incredible-2-a.html

so.. how much for shipping??
I don't think i can save it but i hate to see if just thrown away

yep, even flashing using the pg32img method causes it to freeze, but ive editted my last post right at the same time you posted this so im fairly sure its useless to everyone now, but if someone wants a fancy paperweight its still up for grabs
and andy-shouldnt be much- it weighs almost nothing and with USPS flat rate shipping boxes maybe like 10$, ill take it by the ups store tomorrow when i go to pick up a case for my rezound(theyre right next to each other).
theres one thing im not-nostalgic except for the inc1 which was a soldier. it brought a tear to my eye when i found it dead.but for saving it, if it is a moisture problem, here in Birmingham(al not UK) we have smart hpone repair places all over the place, the only reason i didnt take it to one of those is verizon went way out of their way to ensure i wouldnt switch to sprint(which i threatened to do)

logan4434 said:
yep, even flashing using the pg32img method causes it to freeze, but ive editted my last post right at the same time you posted this so im fairly sure its useless to everyone now, but if someone wants a fancy paperweight its still up for grabs
and andy-shouldnt be much- it weighs almost nothing and with USPS flat rate shipping boxes maybe like 10$, ill take it by the ups store tomorrow when i go to pick up a case for my rezound(theyre right next to each other).
theres one thing im not-nostalgic except for the inc1 which was a soldier. it brought a tear to my eye when i found it dead.but for saving it, if it is a moisture problem, here in Birmingham(al not UK) we have smart hpone repair places all over the place, the only reason i didnt take it to one of those is verizon went way out of their way to ensure i wouldnt switch to sprint(which i threatened to do)
Click to expand...
Click to collapse
i will try using my XTC clip on it lol see if it helps, ya never know

I came late and the post was already edited..... What happened??
Sent from my Incredible 2 HD using Forum Runner

it no work-tried several times

Got any extra cases or accessories you wanna get rid of too?
Sent from my ADR6350 using xda premium

Good luck with the new phone.
Good on you for doing this...

logan4434 said:
SCIENCE!!!
Nah, it froze up after user "t" on voxer added me as a friend(most likely a fake hacker account). After pulling the battery it locks up on the HTC boot screen. when booted into recovery it seems the system and cache partitions will no longer mount. Verizon let me upgrade(as i was out of insurance replacements) early to a rezound(which appears to be following a similar S-OFF situation-whiny impatient do-nothings crying foul over the wait and then of course the wait itself)
anywho im willing to give it to anyone interested in research and development. you just have to pay shipping(if its even worth it lol). If no one wants its just gonna get chucked.
BTW-off topic but whilst i wait for my rezound to come in the mail a friends letting me use a motorola photon on his sprint account and that phone sucks. the camera button sticks(its like 2 weeks old)and it freezes every so often.
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Click to collapse
This is exactly what my fiances phone is doing, but it got wet.
Sent from my Incredible 2 using xda premium

knipp21 said:
This is exactly what my fiances phone is doing, but it got wet.
Sent from my Incredible 2 using xda premium
Click to expand...
Click to collapse
yeah that why im thinking it was that tiny drop of coke that slid down the side of the can a drip right into the front speaker grill(note to self-dont leave the phone in your lap whilst drinking something)tried to blow it out, but probably just blew it further in.
edit:because it was only a drop and not much you can have it for your fiance, then take it to a smart phone repair shop. I dont know what the prices are around you, but here its only like 95$ to clean it out(if the screen has moisture damage they replace it for a hell of alot more,but this ones fine), being that its probably that drop causing a small short. If your wary id be happy to send some pics.
ddgarcia05 said:
Got any extra cases or accessories you wanna get rid of too?
Sent from my ADR6350 using xda premium
Click to expand...
Click to collapse
nope

logan4434 said:
yeah that why im thinking it was that tiny drop of coke that slid down the side of the can a drip right into the front speaker grill(note to self-dont leave the phone in your lap whilst drinking something)tried to blow it out, but probably just blew it further in.
edit:because it was only a drop and not much you can have it for your fiance, then take it to a smart phone repair shop. I dont know what the prices are around you, but here its only like 95$ to clean it out(if the screen has moisture damage they replace it for a hell of alot more,but this ones fine), being that its probably that drop causing a small short. If your wary id be happy to send some pics.
Click to expand...
Click to collapse
That's one powerful drip.

yeah, you know lol, like when your drinking from the can and the slightest bit slips by and gets all over your nice white shirt-well it landed like bullseye on the speaker.-its either that or the hacker theory cause they both happened right before the phone went nuts

logan4434 said:
yeah, you know lol, like when your drinking from the can and the slightest bit slips by and gets all over your nice white shirt-well it landed like bullseye on the speaker.-its either that or the hacker theory cause they both happened right before the phone went nuts
Click to expand...
Click to collapse
I bet it was that Carnivore got into your phone and devoured itself from within the motherboard...

Related

Display has a lot of thin white lines

OK I have a T-Mobile Dash with Kavana's WM 6.1 and it *was* working just fine. I flashed the ROM about a week ago, installed SmartToolkit, and it's been running fine for a few days.
Today, out of the friggin blue, I now have a bunch of white lines on my display. They start at the very top of the screen, and fill up a little more than 1/3 of the screen. Each line is 1px thick, and it skips every other line.
I did a screen capture, but it didn't pick the problem up (the captured screen looked great), so I photoshopped the screen shot to show you folks EXACTLY what it looks like on my phone.
This morning, it was fine. I made some calls, sent some emails, and it was working fine. Just about 20 minutes ago, I noticed this problem. I have NOT adjusted any settings, added new software, dropped it, submersed it, or modified it in ANY way. I didn't power cycle it, plug it in, or do anything more than let it sit on my desk next to me.
After I noticed the problem, I reset it, and it was there. I took the battery out, let it sit for a few minutes, rebooted it, and it was still there. The lines DID appear in the windows splash screen as well as the HTC boot logo (the boot logo is not pure white, more like a light grey, so if you angle the phone down a little to darken the grey, you can see the white lines)
These lines appear above ALL screens, including running programs, system menus and messages, and even when shutting down. It does NOT, however, seem to affect the phone's performance, so I can live with it for a few more hours until I see some replies here.
Unless this something that is easily remedied, I figure these should be my next few steps (unless a guru tells me otherwise):
- Soft reset (tried, not solved)
- Soft reset including battery removal (tried, not solved)
- Re-flash ROM with Kavana's 6.1
- Re-flash ROM with T-Mobile factory install (link, anyone?)
- Call T-Mobile for device replacement.
That's my battle plan for now... any thoughts, anyone? Thanks in advance for your help.
Attached picture in my first post updated... I used photoshop to make it look *exactly* like the actual screen. That's the best I could do without actually taking a picture of the phone itself. :\
"Bump" <-- Sorry... don't know if that's against the rules here, but at this point I'm ripping the hair out of my head. Can someone please help?
I had the same problem except it was with i screen I purchased on ebay. It looked exactly the same as yours right after i installed it. It seems the screen was defective. I couldn't fix it so I got the vendor to replace my screen and the new one worked like a charm. So you may, unfortunately need to purchase a new screen.
Like hell I will... the damn thing is less than a month old!!!!!!!! T-Mobile will buy a new screen! LOL
Hey, thanks a lot, I really appreciate that!!
for sure. I wouldn't void my warranty either. Unless someone else has another solution, I would just reflash the t-mobile rom and get replaced. That's a bummer man. Hopefully you get it worked out. Glad I could be of assistance.
Thanks again!
I'm on the phone with TMo right now, and I'm starting to get pissed. I originally signed into t-mo in October last year, so it's been what, 6 months? Since then I've done 3 warranty replacements with the Wing, then they did a "Multiple exchange" to the Dash (which I cant figure out, seeing as the Dash is cheaper) and now this, with a dash less than a month old.
I think I'm going to start a new topic about this so everyone can see what kind of run-around t-mobile is giving me.
Can you say that in plain english now.
Mikey1022 said:
Can you say that in plain english now.
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Click to collapse
I left Sprint for T-mobile in October of 2007 (last year), when I bought the Wing. Since then, I have had to replace it 3 times. Then, on the last warranty replacement (about a month ago) I asked for an alternate model. They sent me the Dash.
Better?
SpringfieldXD45C said:
I left Sprint for T-mobile in October of 2007 (last year), when I bought the Wing. Since then, I have had to replace it 3 times. Then, on the last warranty replacement (about a month ago) I asked for an alternate model. They sent me the Dash.
Better?
Click to expand...
Click to collapse
Yeah like i said in your other post...which i think one of these should be closed. Maybe it's you not the phones.
Mikey1022 said:
Yeah like i said in your other post...which i think one of these should be closed. Maybe it's you not the phones.
Click to expand...
Click to collapse
Dude, who put sand in your shorts??? How the HELL do you work out this is ME?? The phone was sitting on a DESK when this happened. It's never been dropped, submersed, abused, struck, anything...
Oh wait, that's right... When I asked T-Mobile about this and they said it's a KNOWN PROBLEM, I suppose that's my fault too, right?? I think you should do a little less talking, because you're a pretty ignorant and useless member that just likes to reply to posts with meaningless, unhelpful, rude messages.
You know, I love the way some people act on this board... (Don't get me wrong, most of you are excellent and helpful, and I'm grateful) But some of you just like to sit here and make absolutely no useful contributions... you just like to chastise people and act all superior without giving any real advice or help.
Ever think maybe people come here for help? If you can't ask for it, or you can't give it, then what are you doing here?
Both of you should mellow out. I adore my dash, but I'm on my third one, (my first refurb) and it has ...issues. My last one died in it's sleep in my pocket. It isn't exactly the toughest phone around, nor the most stable. I suspect the wing is even less reliable, as I researched one at length before choosing dash.
Of course, every time one bites the dust, I think, "is it me?" It isnt that unreasonable for someone else to wonder the same.
Peace love, and good luck with TMo. I've gotten a lot more help from them with sugar than I ever got from Sprint or Verizon with any approach. Don't loose your cool.
Even though I agree with your sentiments, I'm finding it a bit hard to mellow out.
However, I disagree with you on one thing: Yes, I think it really is THAT unreasonable for someone to wonder if the problem is me.. One of the Wings TMobile sent me wouldn't even power on, right out of the box... how the HELL is that my fault, and how the HELL is it natural for someone to think that it is?? What, did I open the box the wrong way, sending a static charge through the foam and frying the circuitry of the phone??
Furthermore, to assume that I'm the problem, when I've shown no signs of incompetence or admittances of dropping, submersions, etc. is not only unethical, it's also pretty insulting.
I know perfectly well how to care for electronic devices, and if I did accidentally drop or submerse a phone, I would be embarassed to try to blame T-Mobile for it.
No, I'm sorry, but it is 100% NOT my fault, and without PROOF it IS unfair and unreasonable for someone on this board to assume so. Certainly if T-Mobile thought it was my fault they wouldn't keep sending me phones, now would they?? No, I'm sorry, but I think people here that are that ignorant are simply posting because they have nothing better to post... and perhaps they just get off on ripping into other people. Perhaps they had their lunch stepped on a few times too many in high school. Maybe they weren't hugged enough. I don't know. All I know is they have no right to make assumptions about me. I didn't do that to them, so they should show me the same respect.
ow my head

Create Boot loop/hang situation

Hi,
Normally I would not condone this kind of behaviour, but here goes:
My brand new desire dropped out of my pocket while getting out of the car after only having it for 5 days or so. I was so gutted I almost cried like a girl in front of my Mrs over a phone! I bought it SIM free for £400 which was even more painful. Thankfully it landed butter side up and there was only very slight damage to the rubberised casing at the bottom.
I want to fake a fault so I can send it back and swap it under the 28 days rule. Has anyone got any idea how I would fake a bootloop/hang? I thought about flashing lots of different roms over the top of one another without wiping. Obviously using the fakeflash method rather than Unrevoked perma-recovery.
I guess there would be something I can do via ADB to a rooted ROM that's a little more precise?
I'm so ashamed I'm resorting to this, but let's face it, these companies make loads of money from us. They'll just send it back to HTC and it will be reconditioned.
TIA!
lmao! this made my day
just put it in the microwave, this will stop it from turning on
send it back saying it one day it got really hot and then it wouldnt turn on again
This is a good way of doing this and is quite reproducible for me any how create a custom scene or two, get a lot of data in the contacts storage by linking accounts to Facebook etc install a home replace ment such as launcher pro beta then go to settings and click clear data in the contacts storage, then in the settings go to htc sense and click clear defaults l, hope fully now when you press home it will ask you to choose a default home again then choose sense, it should now be force closing on ever 5 seconds.
You can fix this by using the search button to search for settings and factory restore, all the while getting a force close message, then factory restore.
I don't condone this action, but it works for me every time.
Good luck lol.
Sent from my HTC Desire using Tapatalk
cgrec92 said:
lmao! this made my day
just put it in the microwave, this will stop it from turning on
send it back saying it one day it got really hot and then it wouldnt turn on again
Click to expand...
Click to collapse
You put a partially metal object into a microwave! Although you managed to destroy the electrical components of the phone, you could also potentially do damage to the microwave itself and set your house on fire!
Real smart
cgrec92 said:
lmao! this made my day
just put it in the microwave, this will stop it from turning on
send it back saying it one day it got really hot and then it wouldnt turn on again
Click to expand...
Click to collapse
Yeh, cheers for that. I was thinking more along the lines of something that was reversible should they refuse to exchange the phone. Your suggestion is a little more permanent than I'd like.
Oh grow up and just be more careful with the phone next time. No need to resort to fraud.
Tander_ZA said:
Oh grow up and just be more careful with the phone next time. No need to resort to fraud.
Click to expand...
Click to collapse
Or buy a case
Sent from my HTC Desire using XDA App
Haha - well it is expensive to get a phone r3paired, i just payed 285 EUR to get my screen changed on my Desire
Technically it wouldn't be fraud, if you created a boot loop that shouldn't exsist. The old fit for purpose and as described law in the UK would cover this. Know the law own the law imop lol.
Sent from my HTC Desire using Tapatalk
naw its not fraud...
28 day rule
PS: There is actually no 28 day rule; this is a total myth, it is merely a policy offered by some of the large electriocal retailers to get one over their competitors.
rchatburn said:
Technically it wouldn't be fraud, if you created a boot loop that shouldn't exsist. The old fit for purpose and as described law in the UK would cover this. Know the law own the law imop lol.
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
SiL3nTKiLL said:
naw its not fraud...
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Click to collapse
Sorry guys, it's fraud, either way you look at it.
Firstly, by inducing the boot up loop, using modified ROMs etc, you're voiding the warranty. You're then getting HTC to replace the phone for you under false pretense = Fraud.
Like someone suggested - buy a case for it.
MasDroid said:
You put a partially metal object into a microwave! Although you managed to destroy the electrical components of the phone, you could also potentially do damage to the microwave itself and set your house on fire!
Real smart
Click to expand...
Click to collapse
and then claim on your house insurance.

[Q] How do I lose my root?

Im sorry if this is a noob question......I need to take my phone to the store to be fixed or exchanged due to me having a burn spot on my screen.....what is the best way going about losing root or covering it so they cant find out.
http://tinyurl.com/34mqxwn
That'll do it!
Sorry but had to!
Search the development forum for unroot and you'll find quite a few threads.
Here's just one of many:
UNROOT
bender1077 said:
Sorry but had to!
Search the development forum for unroot and you'll find quite a few threads.
Here's just one of many:
UNROOT
Click to expand...
Click to collapse
that's cool man, lol....but hey thanks for the link, I actually found the thread with the official latest RUU and just ran the exe.....thanks though!!!
Had the same problem on my phone. took it to an actual sprint repair center and they replaced the lcd.
First off, sorry, I know this is a dying thread buuuut instead of starting a new one I was wondering;
If you haven't taken your phone in could you post a pic, as best you could, of the burn? I thought this was an issue with my screen as well, but when I took my phone in to the Service Repair Center to have this random reboot issue looked at I brought this up. Guy said it was from pressing too hard on the screen .... now I know I've seen LCD monitors that have had this issue, the result of someone smashing their finger into the screen and it sort of looked like this, but I'm positive this isn't the case.
I've seen pictures of others and it looks like mine, so that's what I thought it must be. Guy basically said, with all confidence, that that was the issue. Then he proceeded to tell me to not put the phone in my back pocket and sit on it. Well, no ****. Unless someone sat on my lap and did this, which is unlikely as I would have instantly removed the phone (also the spot probably would have been bigger) so I'm sure that isn't the case. But I couldn't really argue with the guy seeing as to them, the customers never know what they're talking about.
So I guess, long story short guy said he couldn't replicate my reboot issue and said a new battery would fix it. Suffice to say, that wasn't the case and I was able to replicate the issue in 3 minutes once I charged the new battery up. But; could a picture be posted? I've seen pics, now I'm searching and I'm not finding anything .... here and over the interwebs.
If this thread dies, that's fine, am pretty much at the point I'm just going to go through insurance anyways to avoid any run around.
Thanks if ya can, and if not, no big deal.
/ridiculously long post
conqu1stador said:
First off, sorry, I know this is a dying thread buuuut instead of starting a new one I was wondering;
If you haven't taken your phone in could you post a pic, as best you could, of the burn? I thought this was an issue with my screen as well, but when I took my phone in to the Service Repair Center to have this random reboot issue looked at I brought this up. Guy said it was from pressing too hard on the screen .... now I know I've seen LCD monitors that have had this issue, the result of someone smashing their finger into the screen and it sort of looked like this, but I'm positive this isn't the case.
I've seen pictures of others and it looks like mine, so that's what I thought it must be. Guy basically said, with all confidence, that that was the issue. Then he proceeded to tell me to not put the phone in my back pocket and sit on it. Well, no ****. Unless someone sat on my lap and did this, which is unlikely as I would have instantly removed the phone (also the spot probably would have been bigger) so I'm sure that isn't the case. But I couldn't really argue with the guy seeing as to them, the customers never know what they're talking about.
So I guess, long story short guy said he couldn't replicate my reboot issue and said a new battery would fix it. Suffice to say, that wasn't the case and I was able to replicate the issue in 3 minutes once I charged the new battery up. But; could a picture be posted? I've seen pics, now I'm searching and I'm not finding anything .... here and over the interwebs.
If this thread dies, that's fine, am pretty much at the point I'm just going to go through insurance anyways to avoid any run around.
Thanks if ya can, and if not, no big deal.
/ridiculously long post
Click to expand...
Click to collapse
sure I'll try and post a picture later.....now on mine it's more noticable on a white screen but it can still be seen on darker screens.....it looks like 2 more may be popping up as well.....I may get **** for this, but I have the best buy insurance and I just took it up to them and they are going to send it in for repair or may junk it out for a new one (im waiting to be called back until they have a loaner phone)
Cool man, yeah I too really only notice it on white / lighter screens. Like I said I guess it could be from pressure but another pic I had seen looked similar so that's why I think that's the case, even though he sounded pretty sure. And I wouldn't sit on my phone lol I baby my electronics to the point of it being almost ridiculous. Thanks for the response.
Sent from my PC36100 using XDA App

G2 screen discolored

So I droped my phone and now I have a purple spot in my screen.
I was wondering do you think I can get a replacement G2 even if I have S-off. I was thinking about just flashing the stock rooted backup I have and sending it in. Has anyone gotten a replacement with S-off?
Sent from my HTC Vision using XDA App
you would need to go back to stock to send it back to tmobile or you will be voiding your warrenty
Rrod15 said:
So I droped my phone and now I have a purple spot in my screen.
I was wondering do you think I can get a replacement G2 even if I have S-off. I was thinking about just flashing the stock rooted backup I have and sending it in. Has anyone gotten a replacement with S-off?
Click to expand...
Click to collapse
Obvious physical damage is unlikely to be repaired under warranty unless you have paid extra for this kind of protection.
Search around and you can find an LCD to install yourself. This is one EXAMPLE (I don't know the provider and there are other places to buy them from, possibly for less money...)
http://www.gultek.eu/htc-spare-parts/lcd/desire-z.html
Thanks for the info but I think the phone gods really like me or something cause the purple spot just disappered...how I have no idea and I don't care but it is awsome...G2 #1 lives on to see another day with me
Sent from my HTC Vision using XDA App
Yeah, LCD's can be funny like that. Like touching a laptop screen gets you some funny colors. They are somewhat flexible, on a phone, the flexible lcd is somewhat protected by the inflexible digitizer.
Year at first I was very disappointed cause I had the spot there for about 30 mins the posted this thread, went to sleep and it was gone which made me happy...would have sucked ifap I did send it back cause I just put one of those stealth guards on my phone the full body cover one.
Sent from my HTC Vision using XDA App
I think the best thing to do in this case is to brick the phone to the point it doesnt even turn on. Discreetely of course. I had major water damage on my TP2 with a custom rom before. But the fact that the phone didnt even start up and that I bleached the moisture indicators helped me get a warranty replacement.
lysergication said:
I think the best thing to do in this case is to brick the phone to the point it doesnt even turn on. Discreetely of course. I had major water damage on my TP2 with a custom rom before. But the fact that the phone didnt even start up and that I bleached the moisture indicators helped me get a warranty replacement.
Click to expand...
Click to collapse
You're late to the thread (and obviously didn't read it through). His problem was just temporary. Also, your solution is in extremely poor taste (both ethically and legally).
I sent my g1 in, with a crack all the way across the screen, discoloration everywhere, and lots of other scratches. (fell out of my pocket from a motorcycle) and they offered me the "upgrade" to the click at the time so i took it. I wasnt charged anything, and what they dont tell you is that if you are charged, its only gonna be 100 bucks, which is the same as what you'd pay with insurance.
Well with my g1 any problem I had with it I just sent it in for a replac ement and all it ever costed was $40 but I think that's cause the plan I have. But not sure about my g2 now cause I haven't had to send it in for a replacement yet "knock on wood" but I do wonder how much it will cost me to get a replacement.
Sent from my HTC Vision using XDA App
jenlow said:
I wasnt charged anything, and what they dont tell you is that if you are charged, its only gonna be 100 bucks, which is the same as what you'd pay with insurance.
Click to expand...
Click to collapse
It only cost you your soul for 3 years, which should be worth a whole hell of a lot more than a measly $100.
dhkr123 said:
You're late to the thread (and obviously didn't read it through). His problem was just temporary. Also, your solution is in extremely poor taste (both ethically and legally).
Click to expand...
Click to collapse
I knew that the OP's original problem did not apply anymore. The purpose of my reply was rather to share my experience with the others reading the post, ethics aside. As far as legality goes, you got me there now that I think about it, so I am forced to advise against doing this. Although in reality I hardly think it's any worse than not claiming the money earned from selling a phone, laptop etc., on your taxes.
lysergication said:
I knew that the OP's original problem did not apply anymore. The purpose of my reply was rather to share my experience with the others reading the post, ethics aside. As far as legality goes, you got me there now that I think about it, so I am forced to advise against doing this. Although in reality I hardly think it's any worse than not claiming the money earned from selling a phone, laptop etc., on your taxes.
Click to expand...
Click to collapse
That depends... how many phones and laptops are you selling? Your used stuff? Or are you in that business? You may be perfectly OK on that, consult an accountant for precise details.

My E4GT started smoking today

I was dropping my dad off at the airport in Canada and right when I cross the border we started smelling something like burning rubber. We drove 10 ft., paid the toll, and right after the smell got heavier and I saw smoke come from the phone. I immediately turned the phone off and checked for any burn marks, but found none. Pandora also froze and stopped playing music during this time. I had international roaming turned off, but I really hope Sprint and Samsung's way of preventing unwanted roaming doesn't involve combusting the phone. Yesterday, my entire screen turned yellow, out of the blue. I don't know if the two issues are related, but it seems like something's not right with my phone. The screen went back to normal after I turned it off and on, but that was an odd issue.
I just got home, re-flashed the stock EG30 kernel (I was using the stock EK02 kernel for about 2-3 days, it was during this time that I had the yellow screen and smoke), but I'm kind of paranoid about leaving the phone on. Since there's no physical damage to the phone, what are the chances that Sprint will replace my phone if I walk into a store? I leave my phone in the car when I go work out and I really don't want to walk out one day to see my car on fire.
Something tells me if you told sprint your phone started smoking and now doesn't work properly they would most likely replace it.
Sent from my SPH-D710 using XDA App
I took my evo back to fix my power button and they gave me a brand new one, I had stock rom but had s-off
Sent from my SPH-D710 using Tapatalk
Alright, I flashed everything back to complete stock. Wiped all the data on my phone and packed it up. I'll stop by the Sprint store first thing tomorrow and see about getting it replaced. Should make for an interesting conversation, at the least.
Smoking Epic Touch is a recent upgrade which came via OTA. Many people complained our phones weren't exploding like the new iPhone 4S so Samsung threw a quick patch together.
I'll give it to Apple, they definitely beat Android to the punch on the newest smartphone feature, "explodiness."
sauce: http://www.telegraph.co.uk/technology/apple/8922888/Exploding-iPhone-investigated.html
open the back cover, your battery might have some burn marks lol
Always look at battery temps if you are able. A quick one is Android Assistant. Ive hit 52C (125F) on my Epic and Epic Touch without smoking... so yours must've been quite a bit hotter.
expertzero1 said:
open the back cover, your battery might have some burn marks lol
Click to expand...
Click to collapse
There are no burn marks of any kind.
I just got back from the Sprint store and am unsatisfied with how things turned out. After waiting for 20-30 minutes I got a tech to look at the phone. After another 20 minutes, he came back and said that he took it apart and found no burn marks--which I don't disagree with since I turned the phone off at the first sign of smoke and checked for burn marks, myself. The next part is what had me scratching my head. He then proceeded to tell me that he 'cleaned' the phone and handed it back to me telling me that it's good to go and that I should "try to avoid making it hot". Haha, what? I was listening to Pandora with nothing else running on a stock (not overclocked) kernel, if the phone got hot enough to smoke from this what can I do that's not going to make it smoke again? This is where I became baffled. I just told you I saw the phone smoking yesterday and that the screen was acting up the day before that and you think using some rubbing alcohol or compressed air makes the phone safe to use again?
I asked to speak to the manager and after some talking she said that because I didn't have the extended warranty I'd need to pay $35 for a reconditioned phone. I declined as I expected them to just replace the phone.
I don't think that the manager or the tech were completely in the wrong to handle the situation the way that they did since there was no physical proof that the phone did indeed smoke. That being said, given that the phone showed no signs of physical damage (which the tech confirmed) and that it seemed to be working fine, wouldn't it have been better of them to save face and just replace my phone with no charge? It's entirely possible that I could be lying about the phone smoking, but if that were the case wouldn't something else be up? Why would I go out of my way to try and replace a phone that's working correctly? It's not like I wanted a different model phone, either. I just wanted a replacement GS2.
Sigh. I'm going to contact sprint customer support and explain the situation to them and see if they can give me a different answer. If that doesn't pan out I'll try contacting Samsung. Regardless, my opinion of Sprint has dropped a great deal.
EDIT: I just got off the phone with Sprint and the CSR waived the $35 fee. I'll pick up the replacement later today. Well, the CSR brought my opinion of Sprint right back up.
Check this out
http://tinyurl.com/7orbabm
.: sent from my Samsung Galaxy S II Epic 4G Touch :.
Honestly, you shouldn't be surprised by a $35 fee considering you don't have TEP.
You have to remember,Samsung manufactured the phone, you could always go through them. Sprint just simply acts as a convenient go-between for things like repairs. That 35 is more or less for the convenience of not having to go through the manufacturer (which is always a pain). You could also pay 8 a month for the same convenience...sounds fair to me ..
Sent from my SPH-D710 using xda premium
squshy 7 said:
Honestly, you shouldn't be surprised by a $35 fee considering you don't have TEP.
You have to remember,Samsung manufactured the phone, you could always go through them. Sprint just simply acts as a convenient go-between for things like repairs. That 35 is more or less for the convenience of not having to go through the manufacturer (which is always a pain). You could also pay 8 a month for the same convenience...sounds fair to me ..
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
It seems fair to me as well. I pay it on both of my phones. When I had my Epic, I had a screen go bad and they not only replaced the screen, they Also replaced the keyboard and battery cover. It was like a brand new phone. I also got my Nexus wet and the camera broke. I called and they said to just bring it in. I don't know how it is when you don't pay the $8 a month but they always take care of me without any hassle. I will always pay it just because it makes things go so smooth if I have a problem
Sent from my SPH-D710 using xda premium
With regards to the replacement fee: I've been a cell phone user for close to a decade and I've never had a phone die on me, let alone begin smoking on me. So I have no prior experience dealing with replacing phones with manufacturer defects. After this experience though, I do have a new understanding of the process by which cell phones are replaced, so I won't be surprised by the fee the next time something like this happens and I go to a Sprint store, instead of the manufacturer, to remedy the situation.
Regardless, Sprint's over the phone customer service reps exceeded my expectations--they were friendly and quickly resolved the issue without making a big deal out of it, which I greatly appreciated.
I didn't get the replacement when I walked into the store, they told me they'd mail it to my house and that it'd arrive in about 2 business days. I'll post a final update after I receive the replacement.
I got the replacement re-certified phone today. It looks new, came in a generic box with no accessories. They didn't include a new battery, though. Which, I think, may have a chance of being the reason the phone was smoking in the first place.
Regardless, the phone seems to work fine. I'll use it completely stock for a few days to make sure everything's ok.
looks like ur phone needs an intervention
My ET4G smokes all the time but I think it has to do with the blazing fast 3G speeds of 0.8Mbps down and 0.2Mbps up...
Sound like your phone may need a patch to fix it...
Sent from my SPH-D710 using xda premium

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