Develop Bugs

Display has a lot of thin white lines

OK I have a T-Mobile Dash with Kavana's WM 6.1 and it *was* working just fine. I flashed the ROM about a week ago, installed SmartToolkit, and it's been running fine for a few days.
Today, out of the friggin blue, I now have a bunch of white lines on my display. They start at the very top of the screen, and fill up a little more than 1/3 of the screen. Each line is 1px thick, and it skips every other line.
I did a screen capture, but it didn't pick the problem up (the captured screen looked great), so I photoshopped the screen shot to show you folks EXACTLY what it looks like on my phone.
This morning, it was fine. I made some calls, sent some emails, and it was working fine. Just about 20 minutes ago, I noticed this problem. I have NOT adjusted any settings, added new software, dropped it, submersed it, or modified it in ANY way. I didn't power cycle it, plug it in, or do anything more than let it sit on my desk next to me.
After I noticed the problem, I reset it, and it was there. I took the battery out, let it sit for a few minutes, rebooted it, and it was still there. The lines DID appear in the windows splash screen as well as the HTC boot logo (the boot logo is not pure white, more like a light grey, so if you angle the phone down a little to darken the grey, you can see the white lines)
These lines appear above ALL screens, including running programs, system menus and messages, and even when shutting down. It does NOT, however, seem to affect the phone's performance, so I can live with it for a few more hours until I see some replies here.
Unless this something that is easily remedied, I figure these should be my next few steps (unless a guru tells me otherwise):
- Soft reset (tried, not solved)
- Soft reset including battery removal (tried, not solved)
- Re-flash ROM with Kavana's 6.1
- Re-flash ROM with T-Mobile factory install (link, anyone?)
- Call T-Mobile for device replacement.
That's my battle plan for now... any thoughts, anyone? Thanks in advance for your help.

Attached picture in my first post updated... I used photoshop to make it look *exactly* like the actual screen. That's the best I could do without actually taking a picture of the phone itself. :\

"Bump" <-- Sorry... don't know if that's against the rules here, but at this point I'm ripping the hair out of my head. Can someone please help?

I had the same problem except it was with i screen I purchased on ebay. It looked exactly the same as yours right after i installed it. It seems the screen was defective. I couldn't fix it so I got the vendor to replace my screen and the new one worked like a charm. So you may, unfortunately need to purchase a new screen.

Like hell I will... the damn thing is less than a month old!!!!!!!! T-Mobile will buy a new screen! LOL
Hey, thanks a lot, I really appreciate that!!

for sure. I wouldn't void my warranty either. Unless someone else has another solution, I would just reflash the t-mobile rom and get replaced. That's a bummer man. Hopefully you get it worked out. Glad I could be of assistance.

Thanks again!
I'm on the phone with TMo right now, and I'm starting to get pissed. I originally signed into t-mo in October last year, so it's been what, 6 months? Since then I've done 3 warranty replacements with the Wing, then they did a "Multiple exchange" to the Dash (which I cant figure out, seeing as the Dash is cheaper) and now this, with a dash less than a month old.
I think I'm going to start a new topic about this so everyone can see what kind of run-around t-mobile is giving me.

Can you say that in plain english now.

Mikey1022 said:
Can you say that in plain english now.
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Click to collapse
I left Sprint for T-mobile in October of 2007 (last year), when I bought the Wing. Since then, I have had to replace it 3 times. Then, on the last warranty replacement (about a month ago) I asked for an alternate model. They sent me the Dash.
Better?

SpringfieldXD45C said:
I left Sprint for T-mobile in October of 2007 (last year), when I bought the Wing. Since then, I have had to replace it 3 times. Then, on the last warranty replacement (about a month ago) I asked for an alternate model. They sent me the Dash.
Better?
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Click to collapse
Yeah like i said in your other post...which i think one of these should be closed. Maybe it's you not the phones.

Mikey1022 said:
Yeah like i said in your other post...which i think one of these should be closed. Maybe it's you not the phones.
Click to expand...
Click to collapse
Dude, who put sand in your shorts??? How the HELL do you work out this is ME?? The phone was sitting on a DESK when this happened. It's never been dropped, submersed, abused, struck, anything...
Oh wait, that's right... When I asked T-Mobile about this and they said it's a KNOWN PROBLEM, I suppose that's my fault too, right?? I think you should do a little less talking, because you're a pretty ignorant and useless member that just likes to reply to posts with meaningless, unhelpful, rude messages.

You know, I love the way some people act on this board... (Don't get me wrong, most of you are excellent and helpful, and I'm grateful) But some of you just like to sit here and make absolutely no useful contributions... you just like to chastise people and act all superior without giving any real advice or help.
Ever think maybe people come here for help? If you can't ask for it, or you can't give it, then what are you doing here?

Both of you should mellow out. I adore my dash, but I'm on my third one, (my first refurb) and it has ...issues. My last one died in it's sleep in my pocket. It isn't exactly the toughest phone around, nor the most stable. I suspect the wing is even less reliable, as I researched one at length before choosing dash.
Of course, every time one bites the dust, I think, "is it me?" It isnt that unreasonable for someone else to wonder the same.
Peace love, and good luck with TMo. I've gotten a lot more help from them with sugar than I ever got from Sprint or Verizon with any approach. Don't loose your cool.

Even though I agree with your sentiments, I'm finding it a bit hard to mellow out.
However, I disagree with you on one thing: Yes, I think it really is THAT unreasonable for someone to wonder if the problem is me.. One of the Wings TMobile sent me wouldn't even power on, right out of the box... how the HELL is that my fault, and how the HELL is it natural for someone to think that it is?? What, did I open the box the wrong way, sending a static charge through the foam and frying the circuitry of the phone??
Furthermore, to assume that I'm the problem, when I've shown no signs of incompetence or admittances of dropping, submersions, etc. is not only unethical, it's also pretty insulting.
I know perfectly well how to care for electronic devices, and if I did accidentally drop or submerse a phone, I would be embarassed to try to blame T-Mobile for it.
No, I'm sorry, but it is 100% NOT my fault, and without PROOF it IS unfair and unreasonable for someone on this board to assume so. Certainly if T-Mobile thought it was my fault they wouldn't keep sending me phones, now would they?? No, I'm sorry, but I think people here that are that ignorant are simply posting because they have nothing better to post... and perhaps they just get off on ripping into other people. Perhaps they had their lunch stepped on a few times too many in high school. Maybe they weren't hugged enough. I don't know. All I know is they have no right to make assumptions about me. I didn't do that to them, so they should show me the same respect.

ow my head

G2 screen discolored

So I droped my phone and now I have a purple spot in my screen.
I was wondering do you think I can get a replacement G2 even if I have S-off. I was thinking about just flashing the stock rooted backup I have and sending it in. Has anyone gotten a replacement with S-off?
Sent from my HTC Vision using XDA App

you would need to go back to stock to send it back to tmobile or you will be voiding your warrenty

Rrod15 said:
So I droped my phone and now I have a purple spot in my screen.
I was wondering do you think I can get a replacement G2 even if I have S-off. I was thinking about just flashing the stock rooted backup I have and sending it in. Has anyone gotten a replacement with S-off?
Click to expand...
Click to collapse
Obvious physical damage is unlikely to be repaired under warranty unless you have paid extra for this kind of protection.
Search around and you can find an LCD to install yourself. This is one EXAMPLE (I don't know the provider and there are other places to buy them from, possibly for less money...)
http://www.gultek.eu/htc-spare-parts/lcd/desire-z.html

Thanks for the info but I think the phone gods really like me or something cause the purple spot just disappered...how I have no idea and I don't care but it is awsome...G2 #1 lives on to see another day with me
Sent from my HTC Vision using XDA App

Yeah, LCD's can be funny like that. Like touching a laptop screen gets you some funny colors. They are somewhat flexible, on a phone, the flexible lcd is somewhat protected by the inflexible digitizer.

Year at first I was very disappointed cause I had the spot there for about 30 mins the posted this thread, went to sleep and it was gone which made me happy...would have sucked ifap I did send it back cause I just put one of those stealth guards on my phone the full body cover one.
Sent from my HTC Vision using XDA App

I think the best thing to do in this case is to brick the phone to the point it doesnt even turn on. Discreetely of course. I had major water damage on my TP2 with a custom rom before. But the fact that the phone didnt even start up and that I bleached the moisture indicators helped me get a warranty replacement.

lysergication said:
I think the best thing to do in this case is to brick the phone to the point it doesnt even turn on. Discreetely of course. I had major water damage on my TP2 with a custom rom before. But the fact that the phone didnt even start up and that I bleached the moisture indicators helped me get a warranty replacement.
Click to expand...
Click to collapse
You're late to the thread (and obviously didn't read it through). His problem was just temporary. Also, your solution is in extremely poor taste (both ethically and legally).

I sent my g1 in, with a crack all the way across the screen, discoloration everywhere, and lots of other scratches. (fell out of my pocket from a motorcycle) and they offered me the "upgrade" to the click at the time so i took it. I wasnt charged anything, and what they dont tell you is that if you are charged, its only gonna be 100 bucks, which is the same as what you'd pay with insurance.

Well with my g1 any problem I had with it I just sent it in for a replac ement and all it ever costed was $40 but I think that's cause the plan I have. But not sure about my g2 now cause I haven't had to send it in for a replacement yet "knock on wood" but I do wonder how much it will cost me to get a replacement.
Sent from my HTC Vision using XDA App

jenlow said:
I wasnt charged anything, and what they dont tell you is that if you are charged, its only gonna be 100 bucks, which is the same as what you'd pay with insurance.
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Click to collapse
It only cost you your soul for 3 years, which should be worth a whole hell of a lot more than a measly $100.

dhkr123 said:
You're late to the thread (and obviously didn't read it through). His problem was just temporary. Also, your solution is in extremely poor taste (both ethically and legally).
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Click to collapse
I knew that the OP's original problem did not apply anymore. The purpose of my reply was rather to share my experience with the others reading the post, ethics aside. As far as legality goes, you got me there now that I think about it, so I am forced to advise against doing this. Although in reality I hardly think it's any worse than not claiming the money earned from selling a phone, laptop etc., on your taxes.

lysergication said:
I knew that the OP's original problem did not apply anymore. The purpose of my reply was rather to share my experience with the others reading the post, ethics aside. As far as legality goes, you got me there now that I think about it, so I am forced to advise against doing this. Although in reality I hardly think it's any worse than not claiming the money earned from selling a phone, laptop etc., on your taxes.
Click to expand...
Click to collapse
That depends... how many phones and laptops are you selling? Your used stuff? Or are you in that business? You may be perfectly OK on that, consult an accountant for precise details.

Giving my DINC2 to science

SCIENCE!!!
Nah, it froze up after user "t" on voxer added me as a friend(most likely a fake hacker account). After pulling the battery it locks up on the HTC boot screen. when booted into recovery it seems the system and cache partitions will no longer mount. Verizon let me upgrade(as i was out of insurance replacements) early to a rezound(which appears to be following a similar S-OFF situation-whiny impatient do-nothings crying foul over the wait and then of course the wait itself)
anywho im willing to give it to anyone interested in research and development. you just have to pay shipping(if its even worth it lol). If no one wants its just gonna get chucked.
BTW-off topic but whilst i wait for my rezound to come in the mail a friends letting me use a motorola photon on his sprint account and that phone sucks. the camera button sticks(its like 2 weeks old)and it freezes every so often.

You can probably still save it. Do you have adb set up?

yeah but everytime i try to flash a new recovery or anything at all for that matter(including trying NANDROID restores)it freezes and i get a failed message in adb and fastboot. something along the line of "to many reads" or something.

Did you try unrooting?

well its on GB(Virtuous Affinity), and from what ive read it has to be on froyo to unroot, and without being able to flash anything i kind of...cant
after reading this-http://forum.xda-developers.com/showthread.php?t=1393538
it would seem it wasnt a hacker, but the tiniest drop of coka cola that fell on the front speaker grill, the voxer user thing could have just been a coincidance as this guys phone seems to be doing the exact same thing.

http://forums.androidcentral.com/incredible-2-rooting-roms-hacks/120950-guide-unroot-revolutionary-incredible-2-a.html

so.. how much for shipping??
I don't think i can save it but i hate to see if just thrown away

yep, even flashing using the pg32img method causes it to freeze, but ive editted my last post right at the same time you posted this so im fairly sure its useless to everyone now, but if someone wants a fancy paperweight its still up for grabs
and andy-shouldnt be much- it weighs almost nothing and with USPS flat rate shipping boxes maybe like 10$, ill take it by the ups store tomorrow when i go to pick up a case for my rezound(theyre right next to each other).
theres one thing im not-nostalgic except for the inc1 which was a soldier. it brought a tear to my eye when i found it dead.but for saving it, if it is a moisture problem, here in Birmingham(al not UK) we have smart hpone repair places all over the place, the only reason i didnt take it to one of those is verizon went way out of their way to ensure i wouldnt switch to sprint(which i threatened to do)

logan4434 said:
yep, even flashing using the pg32img method causes it to freeze, but ive editted my last post right at the same time you posted this so im fairly sure its useless to everyone now, but if someone wants a fancy paperweight its still up for grabs
and andy-shouldnt be much- it weighs almost nothing and with USPS flat rate shipping boxes maybe like 10$, ill take it by the ups store tomorrow when i go to pick up a case for my rezound(theyre right next to each other).
theres one thing im not-nostalgic except for the inc1 which was a soldier. it brought a tear to my eye when i found it dead.but for saving it, if it is a moisture problem, here in Birmingham(al not UK) we have smart hpone repair places all over the place, the only reason i didnt take it to one of those is verizon went way out of their way to ensure i wouldnt switch to sprint(which i threatened to do)
Click to expand...
Click to collapse
i will try using my XTC clip on it lol see if it helps, ya never know

I came late and the post was already edited..... What happened??
Sent from my Incredible 2 HD using Forum Runner

it no work-tried several times

Got any extra cases or accessories you wanna get rid of too?
Sent from my ADR6350 using xda premium

Good luck with the new phone.
Good on you for doing this...

logan4434 said:
SCIENCE!!!
Nah, it froze up after user "t" on voxer added me as a friend(most likely a fake hacker account). After pulling the battery it locks up on the HTC boot screen. when booted into recovery it seems the system and cache partitions will no longer mount. Verizon let me upgrade(as i was out of insurance replacements) early to a rezound(which appears to be following a similar S-OFF situation-whiny impatient do-nothings crying foul over the wait and then of course the wait itself)
anywho im willing to give it to anyone interested in research and development. you just have to pay shipping(if its even worth it lol). If no one wants its just gonna get chucked.
BTW-off topic but whilst i wait for my rezound to come in the mail a friends letting me use a motorola photon on his sprint account and that phone sucks. the camera button sticks(its like 2 weeks old)and it freezes every so often.
Click to expand...
Click to collapse
This is exactly what my fiances phone is doing, but it got wet.
Sent from my Incredible 2 using xda premium

knipp21 said:
This is exactly what my fiances phone is doing, but it got wet.
Sent from my Incredible 2 using xda premium
Click to expand...
Click to collapse
yeah that why im thinking it was that tiny drop of coke that slid down the side of the can a drip right into the front speaker grill(note to self-dont leave the phone in your lap whilst drinking something)tried to blow it out, but probably just blew it further in.
edit:because it was only a drop and not much you can have it for your fiance, then take it to a smart phone repair shop. I dont know what the prices are around you, but here its only like 95$ to clean it out(if the screen has moisture damage they replace it for a hell of alot more,but this ones fine), being that its probably that drop causing a small short. If your wary id be happy to send some pics.
ddgarcia05 said:
Got any extra cases or accessories you wanna get rid of too?
Sent from my ADR6350 using xda premium
Click to expand...
Click to collapse
nope

logan4434 said:
yeah that why im thinking it was that tiny drop of coke that slid down the side of the can a drip right into the front speaker grill(note to self-dont leave the phone in your lap whilst drinking something)tried to blow it out, but probably just blew it further in.
edit:because it was only a drop and not much you can have it for your fiance, then take it to a smart phone repair shop. I dont know what the prices are around you, but here its only like 95$ to clean it out(if the screen has moisture damage they replace it for a hell of alot more,but this ones fine), being that its probably that drop causing a small short. If your wary id be happy to send some pics.
Click to expand...
Click to collapse
That's one powerful drip.

yeah, you know lol, like when your drinking from the can and the slightest bit slips by and gets all over your nice white shirt-well it landed like bullseye on the speaker.-its either that or the hacker theory cause they both happened right before the phone went nuts

logan4434 said:
yeah, you know lol, like when your drinking from the can and the slightest bit slips by and gets all over your nice white shirt-well it landed like bullseye on the speaker.-its either that or the hacker theory cause they both happened right before the phone went nuts
Click to expand...
Click to collapse
I bet it was that Carnivore got into your phone and devoured itself from within the motherboard...

[Q] Defective Microphone- Have had Nitro Since Launch, Now I am Not So Sure

Alright, this is very disconcerting, my faith in LG may be gone.
PREFACE:
I have had this phone since launch and have been on this forum since the day it was started. I have rooted, debloated, and changed launchers. I have no dislike for LG, so please do not call me a hater or a fanboy.
PROBLEM:
Starting a couple of days ago, during calls the person on the other end would only hear static and clicking. I finished the conversation through text. I called somebody else the next day and it worked fine. Today, I was talking to someone for about ten minutes then the static happened and I had to finish the conversation in text. Since the person I was talking to is a close family member I troubleshooted and kept calling them, and then a phone of one of one of my roommate's so that I could hear the problem first-hand. It sounds HORRIBLE. Since then I have used a voice recording app to test the problem.
TROUBLESHOOTING:
I have done the following to determine that this is indeed a hardware problem:
-Turned off all data
-Unlocked ALL "debloated" apps
-Restarted many times
-Put only the original battery in(I have two spare official batteries)
And the problem persists.
QUESTIONS:
-What should I expect will happen with the return/exchange process?
-My original battery has the pink water damage thing turned pink. This phone has never touched water, I think it happened because I have kept the battery in my wallet, which probably has gotten sweat on it. Will LG try to be a **** about this?
-Should I unroot and otherwise restore this phone to stock? If so, how do I do this?
-Is there anything else I should know?
-I need a phone to use, if I cut my SIM card to fit into my old iPhone 4, how will I get it back in?
Thank you, and if there is a possibility I could just return it I may. I LOVE this phone, but I have never had a microphone defect in any other phone I have ever owned. I am starting to wonder how such a large company like LG can allow something like this to happen, rightly so, I am very unsure of the longetivity and overall "completeness" of this phone.

The only other quick and easy thing I would suggest to narrow down the issue would be to try a wired or bluetooth headset.
It's pretty easy to find micro SIM adapters for sale online for 1 or 2 dollars.

I feel like I have some comforting responses to many of your concerns.
First of all, you should have a 1 year manufacturer's warranty against hardware defects. You should be covered.
They will most likely look for the water damage indicator on the battery, but if they are all official batteries then the store clerk won't know the difference. If it says LG on it then you're probably fine.
I saw an "unroot" option in SuperOneClick, but I cannot verify that it's functional for the Nitro. Yesterday was my first root ever. I would find a way to unroot it to be honest. Then do a hard reset and take it in.
As for the SIM going back to the iphone 4, it can be done. I just pulled my SIM and snapped a couple of pics to show you how to cut it and still use it. I didn't cut it myself, it was done by an ebay seller that reactivated my Unlimited Data plan and mailed me the card. He thought I had an iphone 4 so he cut it. I then told him I didn't have the iphone 4 so he set it back in and sent the whole card. It's worked in several phones since then.
I say if you love the Nitro then don't worry. AT&T should honor the manufacturer's 1 year warranty. I've never dealt with it so I don't know how they'll handle it, but they should take care of you.

Just a heads up, the battery is supposed to have pink + signs on it. When those bleed and the sticker is just an ugly mess of pink blotches, that's when it touched water. Not sure what yours looks like but I figured there may be a chance you are seeing the pink + signs and thinking you are screwed.

gte460z said:
Just a heads up, the battery is supposed to have pink + signs on it. When those bleed and the sticker is just an ugly mess of pink blotches, that's when it touched water. Not sure what yours looks like but I figured there may be a chance you are seeing the pink + signs and thinking you are screwed.
Click to expand...
Click to collapse
Thank you, what I was seeing was indeed the little pink crosses.
@gmkelly - thanks for the tip, I tried it out and my wired mic does work.
After unplugging the mic, I set it aside and when I checked again, the nitro's mic was working. I made a call and halfway through the issue started up again. Since then, I have replicated the issue multiple times using the recording app. The mic will work, and then usually stops working again after a few minutes of it being on, usually about 3.5 minutes. Thus the problem is intermittent, and I can replicate the problem for an AT&T rep.
What I really need to know is what to do about it being rooted.
EDIT: Dammit, I am having trouble replicating the problem now. Is there a chance that something in the headphone port is causing this. Ahh, I have a program to write for a C++ class and this is not a good time for this to be happening. Been recording now for 10 minutes and the mic is still working fine.
EDIT 2: Does anyone think showing a recording of the static to an AT&T rep be enough evidence? If anyone wants to hear some static you can get an earful here.

red_solo_cup said:
Alright, this is very disconcerting, my faith in LG may be gone.
PREFACE:
I have had this phone since launch and have been on this forum since the day it was started. I have rooted, debloated, and changed launchers. I have no dislike for LG, so please do not call me a hater or a fanboy.
PROBLEM:
Starting a couple of days ago, during calls the person on the other end would only hear static and clicking. I finished the conversation through text. I called somebody else the next day and it worked fine. Today, I was talking to someone for about ten minutes then the static happened and I had to finish the conversation in text. Since the person I was talking to is a close family member I troubleshooted and kept calling them, and then a phone of one of one of my roommate's so that I could hear the problem first-hand. It sounds HORRIBLE. Since then I have used a voice recording app to test the problem.
TROUBLESHOOTING:
I have done the following to determine that this is indeed a hardware problem:
-Turned off all data
-Unlocked ALL "debloated" apps
-Restarted many times
-Put only the original battery in(I have two spare official batteries)
And the problem persists.
QUESTIONS:
-What should I expect will happen with the return/exchange process?
-My original battery has the pink water damage thing turned pink. This phone has never touched water, I think it happened because I have kept the battery in my wallet, which probably has gotten sweat on it. Will LG try to be a **** about this?
-Should I unroot and otherwise restore this phone to stock? If so, how do I do this?
-Is there anything else I should know?
-I need a phone to use, if I cut my SIM card to fit into my old iPhone 4, how will I get it back in?
Thank you, and if there is a possibility I could just return it I may. I LOVE this phone, but I have never had a microphone defect in any other phone I have ever owned. I am starting to wonder how such a large company like LG can allow something like this to happen, rightly so, I am very unsure of the longetivity and overall "completeness" of this phone.
Click to expand...
Click to collapse
gte460z said:
Just a heads up, the battery is supposed to have pink + signs on it. When those bleed and the sticker is just an ugly mess of pink blotches, that's when it touched water. Not sure what yours looks like but I figured there may be a chance you are seeing the pink + signs and thinking you are screwed.
Click to expand...
Click to collapse
Oh btw, I recalled something an AT&T rep asked me when I was sending back the Atrix for an RMA. He didn't ask me to check the battery for water damage by looking at the pink crosses, he asked me to look for a white dot on the phone itself. The same white dot is on this phone. U can see it right above the middle screw to the right of the SD embossed sign. That white dot will change color (I forgot what color he said, maybe pink too) if the phone is water damaged.
I think nowadays the battery moisture indicator does not really apply anymore. At my job, we have tons of BB batteries that has indicators showing moisture damage but works perfectly fine. It's most likely just because the batteries get warm n moisture can build up by it.

Ok I'm sort of confused. Is this only happening with something plugged into the 3.5mm headphone jack, or are you referring to the actual built in mic on the bottom of the phone?

red_solo_cup;21559845
EDIT 2: Does anyone think showing a recording of the static to an AT&T rep be enough evidence? If anyone wants to hear some static you can get an earful [URL="http://dl.dropbox.com/u/16882142/AUD0001.3gp" said:
here[/URL].
Click to expand...
Click to collapse
OUCH!! I forgot to turned down the speakers n i got a bad shock!
anywho, do u have an at&t authorized repair/warranty center by where u live/work? I say bring your phone n recording over to them n show it to them, let them hear it n explain this happens sporadically. If u want, tell them u can call their phone there n let it sit for 10 minutes or so until it happens again. But just make sure it can be recreated in their presence though. Otherwise u should just call 611 (or is it 511...411?? ) talk with them n wait till it happens over the phone lol!

Ha, just figured out the "multi-quote" system.
AllstarE4 said:
Ok I'm sort of confused. Is this only happening with something plugged into the 3.5mm headphone jack, or are you referring to the actual built in mic on the bottom of the phone?
Click to expand...
Click to collapse
The mic in question is the Nitro's built in microphone.
aquariuz23 said:
OUCH!! I forgot to turned down the speakers n i got a bad shock!
anywho, do u have an at&t authorized repair/warranty center by where u live/work? I say bring your phone n recording over to them n show it to them, let them hear it n explain this happens sporadically. If u want, tell them u can call their phone there n let it sit for 10 minutes or so until it happens again. But just make sure it can be recreated in their presence though. Otherwise u should just call 611 (or is it 511...411?? ) talk with them n wait till it happens over the phone lol!
Click to expand...
Click to collapse
Thanks, the Chicago Warranty center is a couple blocks from my work. It looks like I may be able to get "same-day, face-to-face warranty and technical support." This certainly is good news. And thanks for the info about the water damage indicator, white gold!
I guess my main concerns now are backing up and unrooting.
-I guess I will have to purchase titanium backup and go that route. Anything special I should know about backing up?
-As far as unrooting goes, I think I can recall seeing some post about it on this forum, I will have to go hunting. Are there any known successful methods?
EDIT: according to this thread, [email protected] says he has unrooted it. Thanks again for the help guys, I am starting to think this won't be such a PITA afterall.

Easiest way to unroot is to download superoneclick 2.3.3 and click the unroot button with usb debugging enabled on the phone. I have done it several times without fail.

Which method did you use to root it? I know in the SuperOneClick program there is an "Unroot" button.

use malninion's unbricking solution to unroot your phone and restore it to factory if you are concerned about a root getting in the way of an exchange and are unable to deroot. also, all exchanges of this phone under warranty are for refurbished units, LG policy.

Refurbs are fine if they still hold the 1 year warranty. Do you know the details?

if you are asking me, do I know the details of what?

scott0 said:
if you are asking me, do I know the details of what?
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Sorry, yes. Do you know the details of factory warranty on a refurbished phone?

AllstarE4 said:
Sorry, yes. Do you know the details of factory warranty on a refurbished phone?
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Click to collapse
The LG rep and the ATT rep I spoke with yesterday said the refurbs are better and they carry full warranty. I *thought* I heard the LG rep say our phone has a 6 month warranty, new or refurbed but it very well could be 1 year. Both reps said all refurbished phones are tested v. 10% of new phones are tested. Not sure how that makes a refurb better but that's all the details I was given re: the exchange policy.
Also, I went through the troubleshooting of mine on the phone with ATT, that agent issued a return authorization that I could have used locally by just bringing the phone in and getting a replacement. I got the impression that there would be no on-site attempt to fix my phone, just a visual inspection of the glass, case and water damage marks.
I was able to fix my phone so I didn't have to go through with it all.

Maybe it's 6 months on a new one. I think I heard 1 year, but I guess I'm not positive on that.

It does not matter which method you used to root your phone (doomlord or superoneclick), superoneclick can unroot the phone fine without restoring the phone via Mal's guide. I use doomlord to root and superoneclick to unroot on my phone.

red_solo_cup said:
Ha, just figured out the "multi-quote" system.
The mic in question is the Nitro's built in microphone.
Thanks, the Chicago Warranty center is a couple blocks from my work. It looks like I may be able to get "same-day, face-to-face warranty and technical support." This certainly is good news. And thanks for the info about the water damage indicator, white gold!
I guess my main concerns now are backing up and unrooting.
-I guess I will have to purchase titanium backup and go that route. Anything special I should know about backing up?
-As far as unrooting goes, I think I can recall seeing some post about it on this forum, I will have to go hunting. Are there any known successful methods?
EDIT: according to this thread, [email protected] says he has unrooted it. Thanks again for the help guys, I am starting to think this won't be such a PITA afterall.
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Or, you can simply remove the super user icon from the app drawer and they won't even know the phone was ever rooted (unless they go into applications and search for it, which I HIGHLY doubt they will even bother). About backing up, how many apps do you have on your phone? Does it really matter if u have to reinstall them again? If it does, then get TiBu free edition n manually accept every reinstallation process.
As for contacts, sync them all to your gmail acc, n your emails should already be synced anyways. For sms/mms, get go sms pro (free) and it has the feature to backup your sms/mms to the phone which u can then back up to your computer.
Don't bother with restoring to factory settings, just hand the phone to them, removing any icons of apps that might indicate you are rooted.

gte460z said:
It does not matter which method you used to root your phone (doomlord or superoneclick), superoneclick can unroot the phone fine without restoring the phone via Mal's guide. I use doomlord to root and superoneclick to unroot on my phone.
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Click to collapse
but a reflash = more fun times!

[Q] SDS? Hardware or Software Issue?

I am in need of help! My phone is dead. Here's the rundown
AT&T Samsung Galaxy Note II (i317)
Used on the Straight Talk Network
Running the latest Unofficial CM12, Lollipop 5.01 for the last week and loved every bit of it. No problems.
I cracked my screen in July and never got it fixed. The cracks spread and I was planning on getting it fixed, but haven't yet. I dropped it two days ago and then the screen wouldn't come back on. The buttons lit up and it would even ring when called. So I thought my screen was finally gone and started looking for a replacement. I took the battery out because I didn't want it ringing without the ability to answer it. Yesterday I put the fully charged battery in and attempted to turn the phone back on. It will not come back on and I think it's more than just the screen now.
Red LED blinks. Half of the screen seems like it is turning on, but then it all goes dark again. Will not enter Download or Recovery. I've been reading and thinking this is more of a hardware issue than software. I've flashed dozens of Roms with only minor issues here and there. I haven't had any issue with Lollipop and can't see it being related, although I could really be wrong.
My question is, is my phone dead? Do I need a new motherboard, along with the screen I was already gonna replace? If that's the case, I will just replace the phone and start over, unless anyone has free parts they want to donate, LOL! Seriously, just looking for input and suggestions.
Thanks

dirtyalphaman said:
I am in need of help! My phone is dead. Here's the rundown
AT&T Samsung Galaxy Note II (i317)
Used on the Straight Talk Network
Running the latest Unofficial CM12, Lollipop 5.01 for the last week and loved every bit of it. No problems.
I cracked my screen in July and never got it fixed. The cracks spread and I was planning on getting it fixed, but haven't yet. I dropped it two days ago and then the screen wouldn't come back on. The buttons lit up and it would even ring when called. So I thought my screen was finally gone and started looking for a replacement. I took the battery out because I didn't want it ringing without the ability to answer it. Yesterday I put the fully charged battery in and attempted to turn the phone back on. It will not come back on and I think it's more than just the screen now.
Red LED blinks. Half of the screen seems like it is turning on, but then it all goes dark again. Will not enter Download or Recovery. I've been reading and thinking this is more of a hardware issue than software. I've flashed dozens of Roms with only minor issues here and there. I haven't had any issue with Lollipop and can't see it being related, although I could really be wrong.
My question is, is my phone dead? Do I need a new motherboard, along with the screen I was already gonna replace? If that's the case, I will just replace the phone and start over, unless anyone has free parts they want to donate, LOL! Seriously, just looking for input and suggestions.
Thanks
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I see a bunch of views................but not replies. Please Help............Bump!

dirtyalphaman said:
I see a bunch of views................but not replies. Please Help............Bump!
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Click to collapse
There's pretty much nothing to say, but I guess I will.
You can't get to download mode, can't get to recovery mode, you can't see the screen......
If you're looking for a second opinion to say you're f*cked, then consider this it.
If you could get to download mode or recovery mode, it has a chance. But you still have hardware issues like the screen to replace. Which is not fun.
Possible yes. But unless you really know what you're doing and careful as hell, you take the chance of hosing something else up. Like ripping a ribbon cable or yanking a soldered wire out....
I tried replacing a Motorola Atrix screen. The result of that was me buying an Atrix 2.
Unless you are emotionally attached to this phone, bury it.
If not,
https://www.ifixit.com/Device/Samsung_Galaxy_Note_II#guideList
http://www.sw-box.com/Samsung-Galaxy-Note-2-Replacement-Parts.html?p=1
I did some quick searches and doesn't appear to be any kind souls out there with spare parts. You may want to try CraigList or something like that.
Good luck to you

dicksteele said:
There's pretty much nothing to say, but I guess I will.
You can't get to download mode, can't get to recovery mode, you can't see the screen......
If you're looking for a second opinion to say you're f*cked, then consider this it.
If you could get to download mode or recovery mode, it has a chance. But you still have hardware issues like the screen to replace. Which is not fun.
Possible yes. But unless you really know what you're doing and careful as hell, you take the chance of hosing something else up. Like ripping a ribbon cable or yanking a soldered wire out....
I tried replacing a Motorola Atrix screen. The result of that was me buying an Atrix 2.
Unless you are emotionally attached to this phone, bury it.
If not,
https://www.ifixit.com/Device/Samsung_Galaxy_Note_II#guideList
http://www.sw-box.com/Samsung-Galaxy-Note-2-Replacement-Parts.html?p=1
I did some quick searches and doesn't appear to be any kind souls out there with spare parts. You may want to try CraigList or something like that.
Good luck to you
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Click to collapse
Hey, Thanks man! That's what I needed to hear. I have been flashing Roms since I had a Sprint PPC 6700 and I have enough experience to now I was f#@$ed, but I really needed to hear it from someone else. Someone with developer experience. A screen assembly and motherboard cost more than another phone on ebay or Swappa. Welp, back to the drawing board. Anyone got a note 2 they wanna sell cheap?

dirtyalphaman said:
Hey, Thanks man! That's what I needed to hear. I have been flashing Roms since I had a Sprint PPC 6700 and I have enough experience to now I was f#@$ed, but I really needed to hear it from someone else. Someone with developer experience. A screen assembly and motherboard cost more than another phone on ebay or Swappa. Welp, back to the drawing board. Anyone got a note 2 they wanna sell cheap?
Click to expand...
Click to collapse
No worries.
Feb 3 I'll be on 2 years with my Note 2. Longest I've kept one. Only have one smallish crack on the lower left corner.
With everything I've done to it I'm amazed it's still working.