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I read in a German board from a reseller that Samsung is recalling the whole first bunch of phones delivered to resellers because there is a major hardware problem.
Telling from what he wrote, the Nexus is overheating the mainboard in the phone causing malfunctions on the display and even heavily damaging the screen.
I cannot proof this, but the phone is not really available in any German store, and some people received a mail from Cyberport.de that they will not be able to deliver the phones before Christmas. As good as none German MediaMarkt, who made a big marketing campaign for the phone are able to sell a phone, they all blame Samsung for not being able to deliver the already preordered phones...
Sent from my GT-N7000
Wow thats pretty bad. I think the laws there are very strong about defects and false advertising. I remember the Galaxy i7500 was mis-advertised by saying it had some bluetooth and wifi option it didn't. O2 offered a full no question refund to customers even after owning the device for over a year!
They're probably very scared the same might happen again. Whereas in other territories it could probably be handled as warranty repairs except for those few people who really know their rights.
Where have you read this, Hannes?
Bierfreund said:
Where have you read this, Hannes?
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http://www.pocketpc.ch/galaxy-nexus/144984-galaxy-nexus-vorbestellen-verfuegbarkeit-preis-28.html / Posts by reseller85
As I said, I cannot proof it.
If we are talking about the same forum. Then it's a Swiss forum and the reseller is just talking about the Swiss market.
Unfortunately we don't have any specific informations.
The only thing which we can tell for sure is that the device still isn't available in our country. And they probably delayed the release again. It was supposed to come tomorrow but some shops changed their date.
Maybe I can give you more specific information tomorrow.
Edit: It is indeed the same forum.
I bought a Nexus at Saturn in Germany 5 days ago...so far not having any trouble. It get's pretty warm while charging but I guess that's rather normal
This is troubling. I thought maybe it would explain my crashes but i've had crashes with screen corruption (probably not exactly what they are talking about) even when the phone seems cool.
[hfm] said:
This is troubling. I thought maybe it would explain my crashes but i've had crashes with screen corruption (probably not exactly what they are talking about) even when the phone seems cool.
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Click to collapse
The reseller is talking about screen problems after the phone's overheating.
But as said before at the moment it's just one single guy telling something which we can't really prove. In addition we don't have an idea what "overheating" means. Does it have to become really hot. Or is it already enough if you play some good looking games.
Woots .. This is dishearthening ... As I am going to buy in Germany ...
Any more coverage in the German newspaper or blogs?
Nothing in the news or in the highly frequented German Android related forums.
As the mentioned topic is from a Swiss forum and not prooved at all I don't give a ****.
Got my handset from Saturn Germany and besides that Samsung messed up the firmware of the first charge - there's a fix for it since yesterday - I have no problems at all. I don't even have a degree of increasing temperature whatever I do.
Dont believe the FUD.
if so, i believe Samsung would know the range of serial numbers for the devices, or?
Guys, I live in Switzerland and I can confirm that many shops here didn't get the Nexus though they were "expecting it this week". Two of them confirmed that it was due to a Samsung recall and those of them who gave me an estimation date (others wanted to stay careful and told me "we don't know") said the 15th of december.
Mediamarkt Switzerland, however, told me january... I hope they're wrong.
But I would still say that this is done not because of an hardcore A-Team hardware bug but more possible because of the firmware update Samsung messed up.
DanVanDamn said:
But I would still say that this is done not because of an hardcore A-Team hardware bug but more possible because of the firmware update Samsung messed up.
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Click to collapse
You're probably right. My point was just that rumors about Switzerland recall are true. I don't know if this is affecting other countries, or if it's a hardware/software problem.
Thins is, until last week all info I could get was "soon, but we don't know when" and now it's "we were supposed to get it but it was delayed". So for all the people complaigning about the VZW lack of info, just know that it's the same everywhere ; Samsung is probably to blame for this mess.
I heard a rumor that the reason the Swiss version of the G-NEX was melting the screen was that on the Swiss version the glass was replaced by a thin layer of cheese! Could this be true?
Maybe it was troll skin instead...
@thegrau: No worries, I got your point.
All I wanted was to say what you just have brought to the point: Samsung screwed it and is now in a hustle to fix it. Thanks god, I decided to flash the Google build by myself.
As the title... I know you can uncheck a button and raise the charging limit to 80%, but just wanna know if there's a method, with root or not, with custom Rom or not, to completely remove the limit and make my Note 100% again?
Really sick of this limit [emoji24]
Sent from my SM-N930F using XDA-Developers mobile app
I'd love to know the answer to this question as well.
Sent from my SM-N930F using XDA-Developers mobile app
alexcarterkarsus said:
As the title... I know you can uncheck a button and raise the charging limit to 80%, but just wanna know if there's a method, with root or not, with custom Rom or not, to completely remove the limit and make my Note 100% again?
Really sick of this limit [emoji24]
Sent from my SM-N930F using XDA-Developers mobile app
Click to expand...
Click to collapse
Yes, replace the phone with a safer one and stop risking yourself or people around you.
captainbirdseye86 said:
Yes, replace the phone with a safer one and stop risking yourself or people around you.
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Click to collapse
Samsung Germany is a mess and positively retarded: 3 weeks ago they told me someone will contact me "shortly" with procedure for the exchange. 3 weeks later still no such thing.
It's them who made this mess out of a great phone in the first place, and then their disastrous customer service only made it worse.
I'm just trying to lessen the inconvenience unfairly heaped upon me here
Sent from my SM-N930F using XDA-Developers mobile app
Extra 20% doesn't make much difference
So there are places where the exchange has not even started until now? That's bad!
Aimara said:
Extra 20% doesn't make much difference
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It does for me... after a whole day of medium use during the work day, I'm usually forced to plug in with 5% or less. If I have 20% more, I'll have the peace of mind and won't have to think about the battery whatsoever again
Sent from my SM-N930F using XDA-Developers mobile app
alexcarterkarsus said:
I'm just trying to lessen the inconvenience unfairly heaped upon me here
Sent from my SM-N930F using XDA-Developers mobile app
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and should the device fail and cause damage to you or your property, how much of an inconvenience would that be ?
nookcoloruser said:
and should the device fail and cause damage to you or your property, how much of an inconvenience would that be ?
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Should that happen, I have a very very valid legal case to go against Samsung for failing to respond in a timely manner to my request for exchange long time ago ?
Sent from my SM-N930F using XDA-Developers mobile app
alexcarterkarsus said:
Should that happen, I have a very very valid legal case to go against Samsung for failing to respond in a timely manner to my request for exchange long time ago ?
Sent from my SM-N930F using XDA-Developers mobile app
Click to expand...
Click to collapse
Where did you purchase your Note 7 from?
Ryland
alexcarterkarsus said:
Should that happen, I have a very very valid legal case to go against Samsung for failing to respond in a timely manner to my request for exchange long time ago [emoji56]
Sent from my SM-N930F using XDA-Developers mobile app
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Click to collapse
Not if they claim it was caused when you circumvented their limiter ... is it worth the risk doing so rather than just suffer the minor inconvenience now.
Ryland Johnson said:
Where did you purchase your Note 7 from?
Ryland
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Amazon Germany
Sent from my SM-N930F using XDA-Developers mobile app
alexcarterkarsus said:
Should that happen, I have a very very valid legal case to go against Samsung for failing to respond in a timely manner to my request for exchange long time ago
[/URL]
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You will not have any recourse as Samsung stated from the beginning to shut the phone off and do not use it until you get a replacement. If you choose to circumvent their warnings then you are assuming responsibility.
alexcarterkarsus said:
Samsung Germany is a mess and positively retarded: 3 weeks ago they told me someone will contact me "shortly" with procedure for the exchange. 3 weeks later still no such thing.
It's them who made this mess out of a great phone in the first place, and then their disastrous customer service only made it worse.
I'm just trying to lessen the inconvenience unfairly heaped upon me here
Sent from my SM-N930F using XDA-Developers mobile app
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Click to collapse
For you as a European citizen the law is B+W. Samsung has NOTHING to do with your situation. You made your purchase through Amazon.de. If you log onto your Amazon.de account you will eventually find a help section that gives various advice of shoppers problems. If you are not satisfied with that you can further click on 'Contact us'. Here a new page will open where you can highlight your order and ask Amazon for a call back either now or when you are free.
I advise you click 'now' and your phone will ring immediately. You can then discuss your problem with the Amazon representative who will be most helpful.
IF you have one of the first batch, the Amazon rep' will send you a prepaid postal address where all you need to do is re-box your Note 7 and place the return label on the box, take it to your local post office where your printed receipt will be stamped dated and signed. As soon as Amazon.de receive that parcel you will be refunded directly to the method you paid originally. All done and dusted.
You have zero excuses for not doing this. Amazon.de will help you 100% with this situation. It wont cost you a cent. :good:
Ryland
DIXZ06 said:
You will not have any recourse as Samsung stated from the beginning to shut the phone off and do not use it until you get a replacement. If you choose to circumvent their warnings then you are assuming responsibility.
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That, is exactly why a legal case is necessary: did they really expect ppl to not use their phone, while not providing ANY recourse, either a replacement phone, any sort of replacement phone, or a speedy exchange? We paid big bucks for it... remember? That shining hole of 850€ in our bank account is screaming literally "compensation"
Sent from my SM-N930F using XDA-Developers mobile app
alexcarterkarsus said:
That, is exactly why a legal case is necessary: did they really expect ppl to not use their phone, while not providing ANY recourse, either a replacement phone, any sort of replacement phone, or a speedy exchange? We paid big bucks for it... remember? That shining hole of 850€ in our bank account is screaming literally "compensation"
Sent from my SM-N930F using XDA-Developers mobile app
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Are you looking for a reimbursement, replacement unit or compensation? Had you contacted Amazon.de you would have received your money back within 7 days of your returning the purchase. That is the most any store will offer and better than some.
Let me add this. Thank God this was not the fruity brand. In this country once the plastic outer packing is broken the store will not replace it even though this is contrary to law.
There have been some genuine cases of stores not cooperating with those who have requested a full refund or exchange unit. Amazon.de is not, however, one of them.
Ryland
Ryland Johnson said:
For you as a European citizen the law is B+W. Samsung has NOTHING to do with your situation. You made your purchase through Amazon.de. If you log onto your Amazon.de account you will eventually find a help section that gives various advice of shoppers problems. If you are not satisfied with that you can further click on 'Contact us'. Here a new page will open where you can highlight your order and ask Amazon for a call back either now or when you are free.
I advise you click 'now' and your phone will ring immediately. You can then discuss your problem with the Amazon representative who will be most helpful.
IF you have one of the first batch, the Amazon rep' will send you a prepaid postal address where all you need to do is re-box your Note 7 and place the return label on the box, take it to your local post office where your printed receipt will be stamped dated and signed. As soon as Amazon.de receive that parcel you will be refunded directly to the method you paid originally. All done and dusted.
You have zero excuses for not doing this. Amazon.de will help you 100% with this situation. It wont cost you a cent. :good:
Ryland
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Click to collapse
That part about Samsung not responsible for handling the exchange is simply not true: Samsung Germany specifically set up a webpage so customers who purchased Note7 through all channels in Germany could register their information in order for Samsung Germany to handle the exchange. And they replied repeatedly someone would contact me shortly for the detailed exchange plan... 3 weeks and nada
As for Amazon, it was them who initially pointed me to the Samsung Germany page, and that's about it. But you might be right, I should try them again
Sent from my SM-N930F using XDA-Developers mobile app
alexcarterkarsus said:
That part about Samsung not responsible for handling the exchange is simply not true: Samsung Germany specifically set up a webpage so customers who purchased Note7 through all channels in Germany could register their information in order for Samsung Germany to handle the exchange. And they replied repeatedly someone would contact me shortly for the detailed exchange plan... 3 weeks and nada
As for Amazon, it was them who initially pointed me to the Samsung Germany page, and that's about it. But you might be right, I should try them again
Sent from my SM-N930F using XDA-Developers mobile app
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Click to collapse
I am sorry to doubt you but I must on this occasion.
If you had called Amazon.de they would NOT have requested you contact Samsung. They have been instructed from day one to accept returns on all Note 7's.
Amazon.de will not request Samsung become involved as THE LAW states very clearly here in Europe that you MUST deal with the party who sold you the item. No one in Amazon has told you to contact Samsung. You are mistaken.
If you even mention Note 7 to an Amazon.de representative said rep will pee their pants to get that mobile from you. All contacts with Amazon.de are recorded and an email sent to you confirming the details of your call and action to be taken. Caution when you say you have spoken to Amazon as there will be a record.
Ryland
Amazon.de have not even sold the replacement Notes. I guess they are taboo in Amazon.de.
The chances are very slim
nookcoloruser said:
and should the device fail and cause damage to you or your property, how much of an inconvenience would that be ?
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Click to collapse
The amount of people that had/have a ticking time bomb was/is counted at a total of 100 units out of the 2.5 million units first sold world wide. Not very high odds. I had bought one of the originals which didn't give me any problems, but after hearing the hype and that they would exchange it, I then got it replaced with a "safe" unit with green battery icon... all was good until this morning. Now they want me to only have 60% on a unit that THEY said (just like the original) works just fine! What kind of crap are these dummies playing? It does work fine. If it was not SO it would have failed very quickly, as they(news media) supposedly said happen on an commercial airplane, of all places..(I didn't know you could charge your phone on a plane, while in flight or what kind of games was this "person" playing to get it to so HOT) but it appears some moron was able to do this. Why and how I ask? hmmm... Anyhow, This has lead me to root the device in an attempt to circumvent their attempts at forcing BS on us. I have noticed that when the device is in (TWRP) recovery, it will charge up beyond 60%, so there is a (simple) way of getting around this BS; I just have yet to find it. I most likely will trade this in for the Galaxy edge s7, but i really like the S-pen so will have to wait an see how things go with the Samsung rep tomorrow; I guess if they can give me an unlocked international version like the duos I have now, I could live with that. They ARE basically the same except for just a few items (s-pen and USB type, if not mistaken)...but if not, Samsung will lose my business. What a bunch of F'd up'd individuals. Don't they product test their phones prior to launch, especially when using a new vender for batteries!? What kind of R&D are they working with (I work in R&D, this is complete BS)? My opinion IS this is just part of a BS deal with Apple, Inc. to settle some patent infringement crap from years ago. The truth is, anytime the mainstream news says something like this (over and over on all networks), it is always masonic BS. The fact is, unless you know someone with one that got burnt up, or at least got really really hot and started to smoke; I call it all BS. They really should have gotten to the bottom of this prior to exchanging any phones. These corporate morons always trying to save their own wallets and not anyone elses'. Should I find an all the time way to *fix* the 60% charge limit, I will post an update. Hope others will do the same. Without a doubt there IS a way. They did the limit by OTA update (that I didn't authorize in the first place-just forced pushed to phone) which is all software related anyhow...so there is a way by software to undo this error. :good:
KhunDee said:
The amount of people that had/have a ticking time bomb was/is counted at a total of 100 units out of the 2.5 million units first sold world wide. Not very high odds. I had bought one of the originals which didn't give me any problems, but after hearing the hype and that they would exchange it, I then got it replaced with a "safe" unit with green battery icon... all was good until this morning. Now they want me to only have 60% on a unit that THEY said (just like the original) works just fine! What kind of crap are these dummies playing? It does work fine. If it was not SO it would have failed very quickly, as they(news media) supposedly said happen on an commercial airplane, of all places..(I didn't know you could charge your phone on a plane, while in flight or what kind of games was this "person" playing to get it to so HOT) but it appears some moron was able to do this. Why and how I ask? hmmm... Anyhow, This has lead me to root the device in an attempt to circumvent their attempts at forcing BS on us. I have noticed that when the device is in (TWRP) recovery, it will charge up beyond 60%, so there is a (simple) way of getting around this BS; I just have yet to find it. I most likely will trade this in for the Galaxy edge s7, but i really like the S-pen so will have to wait an see how things go with the Samsung rep tomorrow; I guess if they can give me an unlocked international version like the duos I have now, I could live with that. They ARE basically the same except for just a few items (s-pen and USB type, if not mistaken)...but if not, Samsung will lose my business. What a bunch of F'd up'd individuals. Don't they product test their phones prior to launch, especially when using a new vender for batteries!? What kind of R&D are they working with (I work in R&D, this is complete BS)? My opinion IS this is just part of a BS deal with Apple, Inc. to settle some patent infringement crap from years ago. The truth is, anytime the mainstream news says something like this (over and over on all networks), it is always masonic BS. The fact is, unless you know someone with one that got burnt up, or at least got really really hot and started to smoke; I call it all BS. They really should have gotten to the bottom of this prior to exchanging any phones. These corporate morons always trying to save their own wallets and not anyone elses'. Should I find an all the time way to *fix* the 60% charge limit, I will post an update. Hope others will do the same. Without a doubt there IS a way. They did the limit by OTA update (that I didn't authorize in the first place-just forced pushed to phone) which is all software related anyhow...so there is a way by software to undo this error. :good:
Click to expand...
Click to collapse
Ok let's drop the conspiracy theories and do the math and the forecast projections on which Samsung would have formulated their final decision to kill the N7.
Firstly of 2.5 million recalled units, these include unsold inventory. There was actually just over 1 million units sold in the USA and around 200,000 in China.
Secondly now let's look at failures and projections.
100 incidents in NA over 34 days of device being on sale equates to 3 devices a day failing,
Assuming that failure rate continues based on those 1 million units after 1 year there would be 1068 incidents in USA
Now let's project that forward with Sales increasing to 6 million units sold in USA over the year, based on the failure rate reported by the CPSC we would be looking at 6,408 'dramatic'• failures.
[•clarification - a normal failure happens to all devices, a dramatic failure is the device frying itself and spewing smoke]
Now let's add Europe should the Note had been released there and estimate over a year it would have sold 10 million units, based on the actual failure rate of USA then we would be at 10,680
Add another 4 million units for China and Asian territories at 4,272.
So with a projected 20 million units based on the current failure rate of USA we would be looking at around 21,360 going up in smoke and potentially destroying property and injuring users..
Now that is only for year 1.
So we project forward. Let's assume in year 2 the devices shifted another 5 million units, and should the rate of failure be sustained we would then be looking at. 21,360 x 2 (second year) = 42,720 + additionally 5,300 total = 49,000 .... potential incidents.
The 'potential' number here shifts the normal risk / reward balance clearly more into risk than the possible rewards continued sales and incidents occurring would have brought.
Samsung are looking at a $17 billion hole in their account because of the Note 7. They did not cancel the device completely on a whim or media sabotage. They cancelled it because projecting forward based on the fact they could not resolve what we was causing them to fail, the potential damages and losses not only in liability but to the entire Samsung brand would be more than the $17 billion hole cancelling the device creates. That should tell you how serious the issue was and is.
But if you think you know better than Samsung and dream up conspiracy theories, please be my guest. The view from cloud cuckoo land must be breathtaking ....
But I think more of Samsung, and trust they made their decision based on the laws of probability and sound financial judgment. Clearly you think less of them if you think they would cancel a device and face a financial hole in their books based on media and Apple fanboys.
So here is the thing. People claim that their notes "caught on fire". Both the original and replacements. Have these people sent all of their phones back to Samsung for inspection? If I just say that my note caught on fire and provide no proof, do they still count his as a case? This whole fiasco seems very odd to me. It is not like companies like apple have not tried stuffing the most battery in a phone before. Plus, does anybody really know how these people who have proven cases were using their phones?
I mean, we all know that every phone is not perfect and a few are going to have these issues. Samsung supposively cannot replicate this issue. The fact that the Note 7 beat the iphone to the punch and was a real threat to their 7 plus just seems a bit strange to me that all of a sudden this was going on.
I will do my due diligence and check out the pixel and the V20, but if either does not meet what I want, I am keeping my note. Samsung washers have reportedly "exploded" too, but I still use it and there has not been a recall.
You shouldn't take things so personally, as if Samsung is going to kill you or mangle you if you don't return that damned Note 7. The right thing to do is return it, if you can't see that then that's your problem but know if you don't return it and something actually does happen - you get injured in some manner or someone else does, or property gets damaged in some manner - you're on your own and you have no legal recourse to sue Samsung or anyone else now that the worldwide recall is official.
You and many others like you can ramble on with post after post after post about how Samsung is at fault (they know it), how bad this is for Samsung (they know it), that people will miss the Note products from Samsung (they know it), that Samsung should do something to fix things (they know it and they're working on it and it's costing them billions to do so), and how pissed you and others are about this whole fiasco (they know it).
We all know it, things happen, mistakes happen, sometimes it all goes wrong and nothing can be done to curtail that until AFTER it's happened which is the case here with the Note 7.
What's done is done, get over it. Return the device, get the refund, move on, because anything else is just whining.
The problem I have.....
I just signed up for a 2 yr payment plan for the phone...have had it 2 weeks now I need to swap it for another phone... THERE IS NO OTHER PHONE that can match the Note 7 other then maybe the S7edge.....but that phone has been out since march and now I'll have it for another 2 years!!!
So my upgrade just got really downgraded for 2 years!!
Sent from my SM-N930V using Tapatalk
br0adband said:
You shouldn't take things so personally, as if Samsung is going to kill you or mangle you if you don't return that damned Note 7. The right thing to do is return it, if you can't see that then that's your problem but know if you don't return it and something actually does happen - you get injured in some manner or someone else does, or property gets damaged in some manner - you're on your own and you have no legal recourse to sue Samsung or anyone else now that the worldwide recall is official.
You and many others like you can ramble on with post after post after post about how Samsung is at fault (they know it), how bad this is for Samsung (they know it), that people will miss the Note products from Samsung (they know it), that Samsung should do something to fix things (they know it and they're working on it and it's costing them billions to do so), and how pissed you and others are about this whole fiasco (they know it).
We all know it, things happen, mistakes happen, sometimes it all goes wrong and nothing can be done to curtail that until AFTER it's happened which is the case here with the Note 7.
What's done is done, get over it. Return the device, get the refund, move on, because anything else is just whining.
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Click to collapse
Do we actually have any real proof of what is actually going on with the phone and why this is happening? Like i said, I will do my due diligence and take a look at other options. But this whole thing stinks of apple having their hand in this. They have no innovations since who knows when and Samsung was pretty much beating them in everything.
tttuning said:
The problem I have.....
I just signed up for a 2 yr payment plan for the phone...have had it 2 weeks now I need to swap it for another phone... THERE IS NO OTHER PHONE that can match the Note 7 other then maybe the S7edge.....but that phone has been out since march and now I'll have it for another 2 years!!!
So my upgrade just got really downgraded for 2 years!!
Sent from my SM-N930V using Tapatalk
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Click to collapse
Yup. My only option is to just get a full refund and wait till the Galaxy 8 pro or whatever they will call it comes out.
I wish that was an option for me...but I just swapped the vzw due to service in my area so my note 4 was traded in!!! Uggg
Sent from my SM-N930V using Tapatalk
Fourstarzzzz said:
... and Samsung was pretty much beating them in everything.
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Click to collapse
Except actual sales.
As for the rest of what you said, Samsung is currently conducting their internal investigation and that will take as long as it takes. If and when they do reach a conclusion and discover what caused the issues with the Note 7 that eventually prompted the worldwide recall they will make a public statement.
Until that actual public statement appears on a Samsung official website (based on countries, as in there's a Korean site, a US site, a Canadian site, a UK site, etc) then pretty much everything you hear, read, or see can be considered speculative conjecture at best.
There can be some actually logical speculative conjecture in some degrees because Li-Ion batteries work in predictable and very well known ways - the issue here is what's causing them to end up in runaway conditions aka burning up and sometimes exploding. It could be a charging issue, it could be an issue with the thermal limitations being exceeded, it could be an issue with pressure on the battery inside the device once it's all closed up caused by the construction of the device itself, it could be any additional pressure exerted on the already compressed battery by outside forces (bending, punctures, sitting down with a Note 7 in a pocket especially a back pocket), and so on.
We don't know anything for 100% actual fact at this point except to say that some Note 7 devices have catastrophically failed and enough of them have failed to cause Samsung to issue the worldwide recall.
All that matters is that the recall is in place and that the devices should be returned for exchange with another device (not a Note 7 of course) or a refund of the purchase price.
Anything else is just babbling from idiots.
br0adband said:
Except actual sales.
As for the rest of what you said, Samsung is currently conducting their internal investigation and that will take as long as it takes. If and when they do reach a conclusion and discover what caused the issues with the Note 7 that eventually prompted the worldwide recall they will make a public statement.
Until that actual public statement appears on a Samsung official website (based on countries, as in there's a Korean site, a US site, a Canadian site, a UK site, etc) then pretty much everything you hear, read, or see can be considered speculative conjecture at best.
There can be some actually logical speculative conjecture in some degrees because Li-Ion batteries work in predictable and very well known ways - the issue here is what's causing them to end up in runaway conditions aka burning up and sometimes exploding. It could be a charging issue, it could be an issue with the thermal limitations being exceeded, it could be an issue with pressure on the battery inside the device once it's all closed up caused by the construction of the device itself, it could be any additional pressure exerted on the already compressed battery by outside forces (bending, punctures, sitting down with a Note 7 in a pocket especially a back pocket), and so on.
We don't know anything for 100% actual fact at this point except to say that some Note 7 devices have catastrophically failed and enough of them have failed to cause Samsung to issue the worldwide recall.
All that matters is that the recall is in place and that the devices should be returned for exchange with another device (not a Note 7 of course) or a refund of the purchase price.
Anything else is just babbling from idiots.
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Click to collapse
Any reason why you are taking this so personal and calling people names? Must be a Hillary supporter....
You think humans in general aren't idiotic and stupid more often than not?
Seriously?
Has there been one single case of me naming and calling out any specific member here and saying "Hey, <member name, you're a stupid person..." or anything of that nature, or are you just taking my belief that people in general are stupid and my pointing that out in general (without naming specific people) at times is a problem for someone in specific 'cause I don't see any actual proof of that happening.
Pretty sure that there are more Samsung phones worldwide than Apple. I know for a fact there are WAY more android phones worldwide - over 70% of the market share, if not more. So I guess it depends on what your definition is in "beating them in sales".
OK, I just looked it up. In 2016, Samsung has 22.8% of the phones world wide. Apple has 11.7%. So Samsung has about twice the amount of phones selling as Apple. 87.6% of the phones world wide are Android BTW.
We're talking about the Note 7, not every Android-based smartphone on the market today and especially not every Samsung smartphone on the market today either.
In terms of sales, the amount of Note 7 devices sold since release in August 2016 was a drop in the bucket in terms of worldwide sales compared to the iPhone 7 or even the iPhone 7 Plus just a week or two after they were released - hell, the iPhone 7/7 Plus probably had more pre-orders than the Note 7 sold physical units of.
br0adband said:
We're talking about the Note 7, not every Android-based smartphone on the market today and especially not every Samsung smartphone on the market today either.
In terms of sales, the amount of Note 7 devices sold since release in August 2016 was a drop in the bucket in terms of worldwide sales compared to the iPhone 7 or even the iPhone 7 Plus just a week or two after they were released - hell, the iPhone 7/7 Plus probably had more pre-orders than the Note 7 sold physical units of.
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I reported your disruptive behavior.
nabbed said:
I reported your disruptive behavior.
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Telling people that you reported them for <whatever> is usually considered to be a bad thing and generally frowned upon but thanks for your efforts just the same.
br0adband said:
Telling people that you reported them for <whatever> is usually considered to be a bad thing and generally frowned upon but thanks for your efforts just the same.
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Your logic is twisted.
br0adband said:
We're talking about the Note 7, not every Android-based smartphone on the market today and especially not every Samsung smartphone on the market today either.
In terms of sales, the amount of Note 7 devices sold since release in August 2016 was a drop in the bucket in terms of worldwide sales compared to the iPhone 7 or even the iPhone 7 Plus just a week or two after they were released - hell, the iPhone 7/7 Plus probably had more pre-orders than the Note 7 sold physical units of.
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In a previous post you said Apple was beating Samsung in sales. That is categorically untrue. Now you are backtracking. Samsung has more than just 2 phones they offer. But that doesn't matter. The phones they DO offer, they sell twice as many of them a year than the two phones Apple does offer (and remember, it wasn't long ago Apple scoffed at the idea that they would need to offer more than one device, or a larger display device at all).
We all know this discussion is on the Note 7. You threw in a quip that was inclusive of more than the Note 7 as a "gotcha", but a gotcha that wasn't at all accurate to the actual statistical sales data. What was your point? The same as your point in typing thousands of words in many posts on a Note 7 forum when you don't even own a Note 7 and never did. Pointless.
The Note 7 is basically Samsung's flagship device to compete directly with the launch of the iPhone 7 and iPhone 7 Plus, is that really in dispute? And at this moment in time, there have been more iPhone 7 and iPhone 7 Plus units sold worldwide than there have been Note 7 units sold worldwide, by a fairly large margin. In probable fact, there were more iPhone 7 sales than the Note 7 and there were more iPhone 7 Plus sales than the Note 7 when taken as individual devices even though they were released at the same time - that means the iPhone 7 and iPhone 7 Plus being released at the same time in September, not the Note 7 which was released in August.
That's all I said, twice now.
You said Apple is beating Samsung in sales. Which is not even remotely true. So now you want to backtrack and single onto one device and make the same claim. And FYI, in 2015, Samsung sold more phones than Apple in Q4, which is usually when Apple does the best as they release the new Ifones in Q4. As I mentioned in a previous post, Samsung sells almost twice as many phones a year as Apple.
No one is debating Apple sells a lot of ifones. Especially in the US. But you might as well acknowledge that they actually don't sell more phones than Samsung, not even close. Unless you want to tweak the stats to just one phone for Samsung, of which they offer several different devices. No one says they only have to offer one or two different models. IDC if Apple sells more or Samsung sells more - that never had anything to do with any of this anyway, but you had to make your quip about it as if it does.
Samsung can't replicate the "problem"? Really? Ever thought about this then…
Actually, if this was actually real, then here's the deal. Phones explode/catch fire, consider these then damaged devices evidence. They get sent in to be examined by expert analysts in the field. This alone would explain what was the problem with these supposed faulty products IF this was actually the case.
The fact that the supposed owners of these supposed exploded Note 7's refused to turn their devices in speaks volumes!
Ever thought about this then...
Maybe they have been able to replicate the problem which they would not publicly announce because they're still investigating and saying anything before they're completely done is ridiculous and would just create more potential fear and panic. Maybe they came to realize that they can't fix it on ~2.5 million Note 7 devices with a simple firmware update so they decided the best possible course of action would be recall all of them globally and just scrap the entire line and move on.
The fact that a lot of people refuse to return their Note 7 devices doesn't speak volumes, it makes one very clear statement: some people just will not accept the fact that Samsung itself says "We're sorry but our Note 7 devices have a problem that could cause serious injury or property damage at any random moment so please return them for a refund of the purchase price or an exchange to another device as soon as possible, thank you..." and that the right thing to do - by any measure of common sense - is to return the admittedly defective device as requested.
Anyone in the world with a Note 7 that is consciously aware of the recall being in effect and that Samsung itself has said the Note 7 is a defective device yet continues to use the device has a problem - and I don't mean the Note 7.
Fear and panic? That's down to media propaganda and the likes of those on these forums regurgitating the "Note 7 is dead" meme.
No, Samsung sending out the recent 'N9300ZHU2BPJ4' Note 7 update has shown those with eyes that this Phone is still very much alive!
The Phone Company said:
Fear and panic? That's down to media propaganda and the likes of those on these forums regurgitating the "Note 7 is dead" meme.
No, Samsung sending out the recent 'N9300ZHU2BPJ4' Note 7 update has shown those with eyes that this Phone is still very much alive!
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Hi, I don't think any member here has said what Samsung has not already said? What I find members here doing is simply repeating what Samsung Korea have said and written. I stand to be corrected though.
I hope you are correct and Samsung are still producing the Note 7 and we will soon be able to buy another one. At present my understanding and that of my store, also country Samsung importer, is the Note 7 has been removed from Samsung sales portfolio, will not be replaced and production has ceased?
Hey I am not picking a row, I am just quoting without emotion what we have been told and the paper work sent out to us by our sales outlet and the Samsung importer?
You don't need to keep defending Samsung, I, like many others, want our Note 7's back! Nothing would please me more. I am sincerely unsure how you arrive at the Note 7 is "still alive". What do you know we don't? Please share any information you have. So many previous Note 7 owners have now changed phone that I am certain if you have information we would all deeply appreciate it. Many thanks for any help you are able to offer. :good:
Ryland
br0adband said:
Ever thought about this then...
Maybe they have been able to replicate the problem which they would not publicly announce because they're still investigating and saying anything before they're completely done is ridiculous and would just create more potential fear and panic. Maybe they came to realize that they can't fix it on ~2.5 million Note 7 devices with a simple firmware update so they decided the best possible course of action would be recall all of them globally and just scrap the entire line and move on.
The fact that a lot of people refuse to return their Note 7 devices doesn't speak volumes, it makes one very clear statement: some people just will not accept the fact that Samsung itself says "We're sorry but our Note 7 devices have a problem that could cause serious injury or property damage at any random moment so please return them for a refund of the purchase price or an exchange to another device as soon as possible, thank you..." and that the right thing to do - by any measure of common sense - is to return the admittedly defective device as requested.
Anyone in the world with a Note 7 that is consciously aware of the recall being in effect and that Samsung itself has said the Note 7 is a defective device yet continues to use the device has a problem - and I don't mean the Note 7.
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If you read the first post he is talking about the phones that caught fire. Those people are refusing to send the phones to Samsung.
Why do you keep posting in nearly every thread things like people "have a serious problem" and that everyone has to return their phone because it's the "right thing to do"?
Give it a rest, we KNOW their is a recall. We KNOW how you feel about it. If you turned in your phone why are you still trolling the note 7 forums?
Samsung has plenty of Note 7 devices that have failed that were returned by customers. The problem then becomes it's almost impossible to tell exactly what caused the failure with such a device because the failure destroyed the device and probably masks the actual point of failure.
If one of the chips in the charging circuit is to blame for the failure - if that turns out to be the cause - and it gets all burnt up to a crisp when the battery burns up, you can see how difficult it will be to say for sure that chip is the faulty part, right?
Novarider said:
Why do you keep posting in nearly every thread things like people "have a serious problem" and that everyone has to return their phone because it's the "right thing to do"?
Give it a rest, we KNOW their is a recall. We KNOW how you feel about it. If you turned in your phone why are you still trolling the note 7 forums?
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+1
As the subject says. Through the smart use of firewall app I am the holder of vanilla (non-rooted) fully functional cold as ice 100% fast charging Note 7. Who else managed to do this?
+1
I have a 2nd batch silver titanium 100% charging cool beauty, in Mexico, they arent pushing the crippling 60% update, but just in case, I disabled the ota updates with pkg disabler, which in turn I did not update, so, I am fine
I as well have a 2nd batch black onyx note 7 here in Ohio still charging to 100 %. All updates disabled so not sure if the update has been pushed or not
I have two fully functional Note 7s, one from pre-order and one "replacement" with the green battery. Both charge to 100% without issue. 10/10 condition on both. Not a single scratch or dent.
I was one of the first here with Package Disabler 6.3 and all the packages disabled, helping others to do the same and posting the APK file everywhere it was relevant to do so
I have a second generation note 7 with the green battery using the unupdated package disabler pro app to block anything pushed. So far it's working great. Haven't received any updates and the phone is having no issues whatsoever at 100% battery. :good:
note7cz said:
As the subject says. Through the smart use of firewall app I am the holder of vanilla (non-rooted) fully functional cold as ice 100% fast charging Note 7. Who else managed to do this?
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+1 with pckg dis pro...
+1 here in the netherlands.
Green battery.
No problems.
made mine back to green battery. all well
I have two N7's, one original and one replacement. I disabled OTA apk's first thing when I got my phones. No updates can be pushed to mine and I have been a 100%er since day one on both phones.
+1
Have 2 that are still 100% on Sprint
Sent from my SM-N930P using XDA-Developers mobile app
I have a second gen black one from verizon but I use a tmobile sim in it. It wont ever get an update. 100%.
Wish I could find a silver one to trade for my black one
100% cool here in UK with V2 Green battery and package disabler pro. Not wishing to tempt fate but I've got a feeling that this whole scenario has been fabricated either maliciously or by accidental damage. Samsung remain silent yet I don't believe that they can't identify a reason. They acted in haste and don't want to lose face now.
There are houses burning down in the UK as a result of defective tumble driers from major manufacturers but it hasn't attracted half the publicity as the Note7.
!00% here.
I AM noteworthy...
Well we better figure out a more permanent solution than package disablers... when I talked to the samsung rep today, i must have made them mad when i told them i refuse to participate in the recall and what they are doing to remaining note 7 owners is ridiculous because they told me soon an update will come out that prevents the phone from turning on. Don't believe me then just call the number from the recall message and demand we keep our note 7s and demand a supervisor. I did and i found out awful news about their upcoming plans... carriers are already in talks about disabling note 7s from connecting to their networks...
Admon420 said:
Well we better figure out a more permanent solution than package disablers... when I talked to the samsung rep today, i must have made them mad when i told them i refuse to participate in the recall and what they are doing to remaining note 7 owners is ridiculous because they told me soon an update will come out that prevents the phone from turning on. Don't believe me then just call the number from the recall message and demand we keep our note 7s and demand a supervisor. I did and i found out awful news about their upcoming plans... carriers are already in talks about disabling note 7s from connecting to their networks...
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It would be interesting to know the legal position of such action IF Samsung were to carry it out. If goods that I have bought are rendered unusable that would surely be deemed a criminal act. I personally doubt that they would carry this out - hope I'm not proved wrong.
It would be interesting to know the legal position of such action IF Samsung were to carry it out. If goods that I have bought are rendered unusable that would surely be deemed a criminal act. I personally doubt that they would carry this out - hope I'm not proved wrong.
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Most people purchased the N7 on a payment plan. Those payments have been reversed so who's phone is it?
I have 2 100% version 2's on Verizon and will not let them go until they are disabled or the N8 is released whichever occurs first.
They got away with it in New Zealand, and even if they can't get the carrier to agree to these draconic measures to get our phones, they will spam updates that increasingly make the phone unusable, i really hope we get a custom rom soon... please tell me someone is working on the sm n930p