I read in a German board from a reseller that Samsung is recalling the whole first bunch of phones delivered to resellers because there is a major hardware problem.
Telling from what he wrote, the Nexus is overheating the mainboard in the phone causing malfunctions on the display and even heavily damaging the screen.
I cannot proof this, but the phone is not really available in any German store, and some people received a mail from Cyberport.de that they will not be able to deliver the phones before Christmas. As good as none German MediaMarkt, who made a big marketing campaign for the phone are able to sell a phone, they all blame Samsung for not being able to deliver the already preordered phones...
Sent from my GT-N7000
Wow thats pretty bad. I think the laws there are very strong about defects and false advertising. I remember the Galaxy i7500 was mis-advertised by saying it had some bluetooth and wifi option it didn't. O2 offered a full no question refund to customers even after owning the device for over a year!
They're probably very scared the same might happen again. Whereas in other territories it could probably be handled as warranty repairs except for those few people who really know their rights.
Where have you read this, Hannes?
Bierfreund said:
Where have you read this, Hannes?
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http://www.pocketpc.ch/galaxy-nexus/144984-galaxy-nexus-vorbestellen-verfuegbarkeit-preis-28.html / Posts by reseller85
As I said, I cannot proof it.
If we are talking about the same forum. Then it's a Swiss forum and the reseller is just talking about the Swiss market.
Unfortunately we don't have any specific informations.
The only thing which we can tell for sure is that the device still isn't available in our country. And they probably delayed the release again. It was supposed to come tomorrow but some shops changed their date.
Maybe I can give you more specific information tomorrow.
Edit: It is indeed the same forum.
I bought a Nexus at Saturn in Germany 5 days ago...so far not having any trouble. It get's pretty warm while charging but I guess that's rather normal
This is troubling. I thought maybe it would explain my crashes but i've had crashes with screen corruption (probably not exactly what they are talking about) even when the phone seems cool.
[hfm] said:
This is troubling. I thought maybe it would explain my crashes but i've had crashes with screen corruption (probably not exactly what they are talking about) even when the phone seems cool.
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The reseller is talking about screen problems after the phone's overheating.
But as said before at the moment it's just one single guy telling something which we can't really prove. In addition we don't have an idea what "overheating" means. Does it have to become really hot. Or is it already enough if you play some good looking games.
Woots .. This is dishearthening ... As I am going to buy in Germany ...
Any more coverage in the German newspaper or blogs?
Nothing in the news or in the highly frequented German Android related forums.
As the mentioned topic is from a Swiss forum and not prooved at all I don't give a ****.
Got my handset from Saturn Germany and besides that Samsung messed up the firmware of the first charge - there's a fix for it since yesterday - I have no problems at all. I don't even have a degree of increasing temperature whatever I do.
Dont believe the FUD.
if so, i believe Samsung would know the range of serial numbers for the devices, or?
Guys, I live in Switzerland and I can confirm that many shops here didn't get the Nexus though they were "expecting it this week". Two of them confirmed that it was due to a Samsung recall and those of them who gave me an estimation date (others wanted to stay careful and told me "we don't know") said the 15th of december.
Mediamarkt Switzerland, however, told me january... I hope they're wrong.
But I would still say that this is done not because of an hardcore A-Team hardware bug but more possible because of the firmware update Samsung messed up.
DanVanDamn said:
But I would still say that this is done not because of an hardcore A-Team hardware bug but more possible because of the firmware update Samsung messed up.
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You're probably right. My point was just that rumors about Switzerland recall are true. I don't know if this is affecting other countries, or if it's a hardware/software problem.
Thins is, until last week all info I could get was "soon, but we don't know when" and now it's "we were supposed to get it but it was delayed". So for all the people complaigning about the VZW lack of info, just know that it's the same everywhere ; Samsung is probably to blame for this mess.
I heard a rumor that the reason the Swiss version of the G-NEX was melting the screen was that on the Swiss version the glass was replaced by a thin layer of cheese! Could this be true?
Maybe it was troll skin instead...
@thegrau: No worries, I got your point.
All I wanted was to say what you just have brought to the point: Samsung screwed it and is now in a hustle to fix it. Thanks god, I decided to flash the Google build by myself.
Related
Own a Nexus S. Thinking about upgrade to GN.
In Hong Kong, we got a message that Samsung has stopped the production of GN. Shops are offering final sales at HK$3700 / US$474.
It is a good price to buy. But it is very strange to see that Samsung has stopped the production so early, 5 months after release. GN was just released in November.
Is it possible that GN's hardware is buggy and Google needs to issue a new version?
I tried to look for answers in forums. But no luck. Pls give me some hints. thank you!
Any software bugs don't worry me. I am using CM9. I believe in the power of open source community.
So far, I've been more than happy with my GNex.
I bought mine on release day.
Only issues so far have been software related so I flashed AOKP and have never looked back.
Mixmaster333 said:
So far, I've been more than happy with my GNex.
I bought mine on release day.
Only issues so far have been software related so I flashed AOKP and have never looked back.
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Click to collapse
Do you see any screen "burn"?
There are no bugs, the global market version is just dropping everywhere. Its a steal I think. Its a low volume model and they're just trying to sell them.
There are price threads right in this forum talking about it.
Only issues I've had so far have been software-related and nothing related to hardware.
No hardware is perfect. And quality control is a lot worse than you'd like to know. That being said, I highly doubt that Google will quietly "refresh" the hardware. The phones been out too long, they're not doing that and there are no blatant defects.
martonikaj said:
No hardware is perfect. And quality control is a lot worse than you'd like to know. That being said, I highly doubt that Google will quietly "refresh" the hardware. The phones been out too long, they're not doing that and there are no blatant defects.
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Click to collapse
Does the life cycle of a smart phone become much shorter now? released less than half a year, then stop production.
martonikaj said:
No hardware is perfect. And quality control is a lot worse than you'd like to know. That being said, I highly doubt that Google will quietly "refresh" the hardware. The phones been out too long, they're not doing that and there are no blatant defects.
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Click to collapse
When the GN in stock all sold, there will be no Google developer phone available for sale. Is it strange?
colocynth said:
When the GN in stock all sold, there will be no Google developer phone available for sale. Is it strange?
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Click to collapse
Carriers will not continue to sell devices if:
1. The contract they have with the OEM does not require it.
And
2. Sales are not doing well. They will not continue to buy devices if they are not selling.
Hardware does not have to be the reason.
adrynalyne said:
Carriers will not continue to sell devices if:
1. The contract they have with the OEM does not require it.
And
2. Sales are not doing well. They will not continue to buy devices if they are not selling.
Hardware does not have to be the reason.
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Click to collapse
I think Google should keep at least one developer phone available in the market.
Anyway, after reading you guys' comments, I have decided to buy one. thx for the info!
Hope I can get one since it was out of stock for the last week. GN is so hot in HK.
colocynth said:
I think Google should keep at least one developer phone available in the market.
Anyway, after reading you guys' comments, I have decided to buy one. thx for the info!
Hope I can get one since it was out of stock for the last week. GN is so hot in HK.
Click to expand...
Click to collapse
Google doesn't sell the device directly.
They're going to have another Nexus in 6 months anyways.
martonikaj said:
Google doesn't sell the device directly.
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What about the google shops?
This device is the best selling nexus yet.... period!
There is not a major hardware defect and 6 months has been the shelf life standard for the last year or so. Verizon has sold over a million nexuses and sprint just did this...
http://www.droiddog.com/android-blo...print-sells-out-pre-orders-after-only-3-days/
People in this forum are the most uneducated hard headed bunch I have ever met. Seriously you all need to learn how to read before guessing things ..... smh
#imbussels
If I may contribute:
A few weeks (maybe 6 or 7) after I got the GN, there was a problem with the microUSB connection. It would not charge if it was on, either from a USB port or the wall charger.
To charge it, I had to turn it off or pull the battery several times and connect it while it was still off. Even then, I had to try several times until it finally did charge.
After almost two weeks of that, everything went normal again. To this day, I have no idea whether it was hardware or software related.
Here's a thread with people having a similar issue.
mark manning said:
This device is the best selling nexus yet.... period!
There is not a major hardware defect and 6 months has been the shelf life standard for the last year or so. Verizon has sold over a million nexuses and sprint just did this...
http://www.droiddog.com/android-blo...print-sells-out-pre-orders-after-only-3-days/
People in this forum are the most uneducated hard headed bunch I have ever met. Seriously you all need to learn how to read before guessing things ..... smh
#imbussels
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You mean #imbeciles?
Anyway, Verizon and Sprint's sales does not reflect what is (or is not) happening in China.
The phone is still produced in Brazil as "Galaxy X" (as Nexus brand is already used by another company that did not allow Samsung / Google to use it to promote the phone), and recently has been introduced to Sprint users, so, my guess is that either it won't be produced/sold in your country or someone is misinformed...
adrynalyne said:
You mean #imbeciles?
Anyway, Verizon and Sprint's sales does not reflect what is (or is not) happening in China.
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Ha! Ya I was a lil drunk writing that lmao
Sent Telepathically
Engaget is reporting a world wide recall of the Note 7 because of exploding batteries.
Hopefully they will also deal with the Gorilla Glass 5 problem too.
Shofar1
..
It seems a full recall of all phones sold. Hopefully they also replace the Samsung screen protector I bought with the phone
An official statement by Samsung.
"Statement on Galaxy Note 7
Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note 7, we conducted a thorough investigation and found a battery cell issue.
To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers' safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note 7.
For customers who already have Galaxy Note 7 devices, we will voluntarily replace their current device with a new one over the coming weeks.
We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible."
Lets see what happens.
Ryland Johnson said:
..
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Thank goodness I haven't gotten my unit yet!!! Long business trips do have their benefits.
One interesting takeaway from the CNN story's the quote from the President of Sammy's Mobile Communications about how much the recall's going to cost: "it is a big amount that is heartbreaking." Looks like they're going to have huge write-offs.
Maybe they'll have to bin all the batches they're recalling and the suspect ones in inventory. Then there's the issue of lost sales and some people not wanting to buy even later batches because -- well, because you never know. I mean -- Google Pixel Phone Plus (or whatever it's called) -- here I come!!!
The problem with these metal and glass devices is they can't just open these things, replace the batteries and re-ship them. Those glass backs will inevitably break during the process. The colored foil behind the glass is also going to have to be replaced. Then there's the waterproofing...
I wonder if it's simply a battery flaw or a design flaw that causes the device to overheat under certain circumstances. Global recalls like this don't just happen unless there's a very serious issue, regardless of what Sammy's lawyers wrote in their official release. I've been buying smartphones since the early days and this is the only time I can remember a recall of this scale happening.
While it's nice that Sammy was so quick to address it, it's a damn shame because the Note 7 was their best device yet.
The irony is that if Sammy had insisted on keeping their plastic designs -- the same designs we crucified them for -- or maintained removable batteries in metal-framed phones (hello Note 4!) -- this could've been addressed with in-store battery exchanges. Again, that's assuming it's not a design flaw.
And I have such a good device too. None of this user created lag or battery drain.... Sigh.
Sent from my SM-N930P using Tapatalk
Interestingly me and a friend of mine have not had any of the issues mentioned here "yet" battery life is amazing and no boot loop. And we were also part of the pre-order batch.
I demand compensation for my Temperglass screen!!... everything else i could backup and transfer easily... i still have to fine tune a few other setting that dont let me "backup setting"
After this Samsung's recall statement will be known worldwide, IMHO the Note 7 reputation, confidence and appeal for the customers will be heavily affected....
Therefore I personally expect the announcement of the release of a new revised model, for example a Note "7s" with a Snapdragon 821 and 6 GB of RAM, very soon, just before Christmas time, to compete with new Apple's and Google's smartphones.
what if mine is ok ?
Sent from my SM-N930F using Tapatalk
You think we will have the option to change color of phone in recall?
Sent from my Galaxy Note7 using XDA Labs
judy.baby2013 said:
what if mine is ok
Sent from my SM-N930F using Tapatalk
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What if it is not? :fingers-crossed:
This is scaring me at the moment... I was one of the first to get this device in the world during it's release in Dubai.
Sent from my SM-N930FD using Tapatalk
alltaken123 said:
What if it is not? :fingers-crossed:
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That's actually a great point. I love my phone, it's performing perfectly, but you don't just do a worldwide recall because a couple people used a bad charger. They were able to recreate it.
It is sad, this is undoubtedly the best phone Samsung has ever made and it's going to be a financial and PR disaster. On the other hand, those of us who stick with it will probably get a 2nd promotional item haha.
Really sucks but yeah hopefully they will give us something free for the inconvenience or some money for the screen protectors everyone has already purchased and put on the phone...
Feel bad for them though and all of the bad pr. This is an amazing phone and I love it. I guess they will be taking quality control much more seriously in the future (they should have originally since it is the most expensive phone ever).
The phone is still to be released in the UK, was due to be released today I think. The recall will probably delay that by quite some time.
Hopefully Samsung can narrow the problem down to a specific set of serial numbers. A global recall is very unusual, and does perhaps point to a design flaw rather than the batteries.
Apple will be enjoying this...
RandyKaoss said:
The phone is still to be released in the UK, was due to be released today I think. The recall will probably delay that by quite some time.
Hopefully Samsung can narrow the problem down to a specific set of serial numbers. A global recall is very unusual, and does perhaps point to a design flaw rather than the batteries.
Apple will be enjoying this...
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Click to collapse
Today was the official date, but Carphone Warehouse gave me my N7 on Tuesday!
It's great that they're doing it but also.... uuugh, why
Also, can you imagine the after work drinks over at Apple today?
DITTO on the Screen Protector issue!
It was so dang hard to find my genuine samsung screen protectors, not to mention the cost. It came with two but used them both already since both my wife and I have the same phones. Right after I finalized my purchase from ebay (the only US seller I've found period), the guy jacked the price from $16.99 to $99 and then to a clown-shoes $299. The samsung SP is actually curved and, IMO, feels great. Hopefully I can get them to pony up a replacement set.
Femmetechstic said:
It's great that they're doing it but also.... uuugh, why
Also, can you imagine the after work drinks over at Apple today?
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Click to collapse
I bet Apple (and Samsung) have failure lights around the building that flash when theres a fail...
Apple will send everyone home early today!
Hey guys. Now that the Note 7 is in really terrible shape, i keep reading different theories about its future on twitter, xda, google, numerous forum sites...
Here's my Theory:
Samsung will recall the Note 7. After that they will stop production and will not restart until the end of December in the holiday season. When "relaunched" they will add some feature to sweeten the product. It can even be a small upgrade, who knows.
What's your take on this?
I honestly think waiting till then would ruin it. You are forcing people into a 2.5 month adoption of a new phone, with many likely never coming back to the N7. I still think it is too early to tell what has actually gone on
I wish there would be another exchange but I doubt it
This f drama is because of these days media... post any propaganda that gives you clicka... all sellers stopped selling n7 because of stupid media then ppl started to kill this device and finally an article about Samsung stopping manufacturing N7... The only option for Samsung now is to make an official statement of axing it or standing by it's safety... 2 recall is not an option...
mk89pwnz said:
This f drama is because of these days media... post any propaganda that gives you clicka... all sellers stopped selling n7 because of stupid media then ppl started to kill this device and finally an article about Samsung stopping manufacturing N7... The only option for Samsung now is to make an official statement of axing it or standing by it's safety... 2 recall is not an option...
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Click to collapse
So the media is to blame for these phones going up in smoke? I bet you still believe in Santa and little green men examining you while you sleep.
Not saying the media hasn't spun these stories into something larger than what they are, but let's get real for a second. These aren't isolated incidents with nothing in common. 2nd gen Note 7's are at the root of these flameouts. That can be disputed I suppose, but if it weren't true, Samsung and the carriers wouldn't be halting sales and production.
Rado_vr6 said:
So the media is to blame for these phones going up in smoke? I bet you still believe in Santa and little green men examining you while you sleep.
Not saying the media hasn't spun these stories into something larger than what they are, but let's get real for a second. These aren't isolated incidents with nothing in common. 2nd gen Note 7's are at the root of these flameouts. That can be disputed I suppose, but if it weren't true, Samsung and the carriers wouldn't be halting sales and production.
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Click to collapse
Do you have PROOFE Samsung halted anything? Only carriers stopped selling it because of the news on media... BTW few iPhones combusted why no one is stopping the sales or making sh1t up...
mk89pwnz said:
Do you have PROOFE Samsung halted anything? Only carriers stopped selling it because of the news on media... BTW few iPhones combusted why no one is stopping the sales or making sh1t up...
Click to expand...
Click to collapse
http://www.nytimes.com/2016/10/11/business/samsung-galaxy-note-fires.html?_r=0
http://www.wsj.com/articles/samsung-to-halt-galaxy-note-7-production-temporarily-1476064520
http://money.cnn.com/2016/10/09/technology/samsung-galaxy-note-7/
Just a few reputable news sources that have reported it. Of course it's the media so you're more than welcome to say it's a conspiracy of course.
Rado_vr6 said:
So the media is to blame for these phones going up in smoke? I bet you still believe in Santa and little green men examining you while you sleep.
Not saying the media hasn't spun these stories into something larger than what they are, but let's get real for a second. These aren't isolated incidents with nothing in common. 2nd gen Note 7's are at the root of these flameouts. That can be disputed I suppose, but if it weren't true, Samsung and the carriers wouldn't be halting sales and production.
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Click to collapse
Don't bother arguing with them, I've been trying to convince them that their continual denial of a problem and victim blaming attitude is really delusional but they won't have it. They will always think the note 7 is perfect and everyone who has had a fiery device is lying.
All we have directly from Samsung is "temporarily adjusting the Galaxy Note 7 production schedule in order to take further steps to ensure quality and safety matters." However, a supposed inside source has stated that production is halted until an investigation has been completed.
I'm afraid to say that I'm really disappointed about what happened! The note 7 is by far; the best smartphone out there regarding options and design! There's one question in my head that needs a logical answer.... why in the US only? I've never heard that there are similar incidents all over the world other than the ones happening in the US except may be a couple in Korea and Australia if I can remember which could be from US import.
The note 7 could be 100 % flawless and a conspiracy is being made to destroy its existence and Samsung had to recall to avoid the neverending debates but still the dirty work continues!
A theory but could be right! Anyone supporting?
Sent from my SM-N930F using XDA-Developers mobile app
http://www.techradar.com/news/now-samsung-says-note-7-replacements-are-safe-to-use there is a problem with n7 it's to damn good!
radioraheem2 said:
Don't bother arguing with them, I've been trying to convince them that their continual denial of a problem and victim blaming attitude is really delusional but they won't have it. They will always think the note 7 is perfect and everyone who has had a fiery device is lying.
Click to expand...
Click to collapse
You don't have to convince people of anything. You jumping around post to post throwing insults around about how XDA has declined because a few people are passionate about the phone and the over anxious media is fruitless.
I am no fanboy of any phone and the Note 7 was my first ever Samsung but it was a fantastic phone. I got my refund on my recalled version and ordered a new one yesterday because it is a great device.
The forum is for all to post their opinions and feelings on devices of all brands. You have an opinion (agenda) and so do others.
Just when you think the media couldn't make things any worse for Samsung..
http://www.hawaiinewsnow.com/story/...r-galaxy-note-7-phone-overheated?sf38749124=1
I fully understand Samsung has a lot on their mind, but come on..
Not sure what is expected here. Samsung told everyone to return the phone to their carrier if they got it from them and her carrier was Sprint. Return it to Sprint as you were advised. Samsung reps cannot respond to every claim.
Couple of scammers... I watched the video and the lady is calmly holding the thing while it's smoking lol. That thing would be way too got to touch if it was real. Oh and how convenient they had a surveillance camera in the room. How many people do you know have surveillance cameras in their living room?
Isn't the Hawai incident old news?
Sigh.. Official mandatory recall now. Just saw the news on Facebook.
DeMi-GoD said:
Sigh.. Official mandatory recall now. Just saw the news on Facebook.
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Click to collapse
? its already happened , such future incident be it legit or hoax , those wanting to claim some sort of insurance thru this , good luck , samsung doesnt want to deal with it anymore
It was voluntary before. The cpsc just issued a second recall I'm guessing it's mandatory now. No recalled devices are allowed on planes either.. http://m.androidcentral.com/cpsc-is...l&utm_source=facebook.com&utm_campaign=buffer
andyahs said:
Not sure what is expected here. Samsung told everyone to return the phone to their carrier if they got it from them and her carrier was Sprint. Return it to Sprint as you were advised. Samsung reps cannot respond to every claim.
Click to expand...
Click to collapse
Like others have stated elsewhere, there is/was no official recall at the time. If someone doesn't follow the news or websites like this, they may not even know the issue was happening as no emails or texts are send out yet. I'm not saying they didn't know, but it is possible it happens to people who are unaware of it. That said, I believe this happened just before Samsung pulled the plug.
DeMi-GoD said:
How many people do you know have surveillance cameras in their living room?
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Click to collapse
I actually have two in my living room as part of my security at home. It's not as uncommon as you may think.
The recall is official now. I just posted a link.
DeMi-GoD said:
It was voluntary before. The cpsc just issued a second recall I'm guessing it's mandatory now. No recalled devices are allowed on planes either.. http://m.androidcentral.com/cpsc-is...l&utm_source=facebook.com&utm_campaign=buffer
Click to expand...
Click to collapse
Thanks.. and ugh, that totally blows. Guess I'll be going to the store to get my Note 4 reactivated after all
DeMi-GoD said:
The recall is official now. I just posted a link.
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Click to collapse
lol yeah, just missed your post as I had my reply window open for a bit too long lol
svache said:
Thanks.. and ugh, that totally blows. Guess I'll be going to the store to get my Note 4 reactivated after all
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Click to collapse
Yeah, does this mean it's actually mandatory now? Guess I'll be getting rid of mine top after reading you can't bring a recalled device onto a plane.
DeMi-GoD said:
Yeah, does this mean it's actually mandatory now? Guess I'll be getting rid of mine top after reading you can't bring a recalled device onto a plane.
Click to expand...
Click to collapse
I'm a bit unsure about the "mandatory" part.. the thing is, if you paid for it, you own it. But if something happens... there will be no insurance company that will help you out, let alone the trouble you may get into if something happens to the property of another person. Up until an official recall, you could always wiggle yourself out of those, now not so much anymore. I'm expecting official messages, such as texts, emails, phone pop ups etc to go out pretty soon too.
https://www.cpsc.gov/Recalls/2017/S...-Additional-Incidents-with-Replacement-Phones didnt mention anything about mandatory recall
Aimara said:
https://www.cpsc.gov/Recalls/2017/S...-Additional-Incidents-with-Replacement-Phones didnt mention anything about mandatory recall
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Click to collapse
So this doesn't really change anything from before? Other than its illegal to sell it or take it on a plane.
I'd say it makes it official, which pretty much means you're on your own if you keep it. You can't fly with it, likely not get it through security at certain places, and not sell it. And if something happens, better prepare for a huge s**tstorm to happen :/
DeMi-GoD said:
So this doesn't really change anything from before? Other than its illegal to sell it or take it on a plane.
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Click to collapse
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission. copyed from cpsc , well its didnt mention anything about bringing it on a plane , to play safe just get a spare phone
andyahs said:
Not sure what is expected here. Samsung told everyone to return the phone to their carrier if they got it from them and her carrier was Sprint. Return it to Sprint as you were advised. Samsung reps cannot respond to every claim.
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Click to collapse
Well.... you don't know much about the law.
The manufacturer, not the seller, is responsible for their dangerous product. Although even the seller can be held liable in a lawsuit.
Under the law, the way Samsung (the manufacturer) handles incidents of their dangerous product will be brought up in court. It will actually result in Samsung having to pay out more than if they handled the situation properly and responsibly.
These people need to sue. Only when you hit them (the manufacturer) in the pocket book does it make a statement and promote change. Each lawsuit against Samsung for their dangerous product is a lesson learned and a motivation to make sure whatever product manufactured going forward is safe.
Lawsuits are very important.
kat.hy said:
Well.... you don't know much about the law.
The manufacturer, not the seller, is responsible for their dangerous product. Although even the seller can be held liable in a lawsuit.
Under the law, the way Samsung (the manufacturer) handles incidents of their dangerous product will be brought up in court. It will actually result in Samsung having to pay out more than if they handled the situation properly and responsibly.
These people need to sue. Only when you hit them (the manufacturer) in the pocket book does it make a statement and promote change. Each lawsuit against Samsung for their dangerous product is a lesson learned and a motivation to make sure whatever product manufactured going forward is safe.
Lawsuits are very important.
Click to expand...
Click to collapse
Sounds like you don't either.
I live in Hawaii and the news just wants a story.
Hawaii has a huge theft problem so just about everyone including my self has a camera in there home.
I will miss my note 7 I returned mine after this story.
She sure Was calm when it blew up lol
I got a notification on Saturday from Samsung with said that on Jan 31st they are issuing another update which will prevent battery charging completely and disable mobile network access.
This is GREAT news, because it means there can be ZERO question of whether I'd be able to get a refund or not when I take my Note7 back when the S8 comes out (or whatever else I decide to change it to.)
Thanks Samsung!
(Of course the update won't affect me, so I'll carry on using my Note7 until then.)
This had also crossed my mind, if one owns Note7 until S8 Note8 is released, will samsung be willing to replace Note7 (a flagship device) for the next best thing equivalent at the time S8 Note8 is launched?
Another question also crossed my mind, regardless if I have everything that came with the phone and I am lawful owner of the phone but have no proof of purchase, will smasung still be willing to replace it for me or thats just a pipe-dream?
To my understanding, samsung cannot refuse to replace Note7 to anything but the best thing available at the time, so when note8 S8 is out etc, they shouldnt be offering S7 as a replacement at the time, what do you think?
Also, another thought (bare with me here) , samsung had 96% of 3million devices sold returned, of which 220000 were taken under very intense testing and investigations to reproduce faults and what not, so look at this now, once all is now done and clear to public, they have over 2.5 million note7 in stock that require a new safe battery replacement issue, reboxing and should sell worldwide or in some limited regions for a discounted price as a safe refurbs (some time soon I guess), they wouldnt just burry all that gold worth pile of Note7's now , would they?
I almost sense a new "Note7S" coming out some time very soon, carrying "S" on the back as being SAFE with probably reworked same capacity safe battery or with some 3000mAh battery and free wireless charging backpack battery pack case that samsung was selling for note7 phones.
Your thoughts?
Chippy_boy said:
I got a notification on Saturday from Samsung with said that on Jan 31st they are issuing another update which will prevent battery charging completely and disable mobile network access.
This is GREAT news, because it means there can be ZERO question of whether I'd be able to get a refund or not when I take my Note7 back when the S8 comes out (or whatever else I decide to change it to.)
Thanks Samsung!
(Of course the update won't affect me, so I'll carry on using my Note7 until then.)
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Hi how are you going to manage that this 31st January will not affect you? Please share as I still have note 7.
M.
xxxMJTxxx said:
Hi how are you going to manage that this 31st January will not affect you? Please share as I still have note 7.
M.
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I've got all the updates blocked mate. Have a search on this forum and you'll find plenty of ways to do that, depending on what updates your phone has had already.
Ok
It had 60 percent battery cap update forced to me overnight last year but I flashed that with older firmware so it went back to 100 percent, I also installed old 6.3 package disabler and blocked all programs mentioned on forum.
Is there anything else would you advice to do additionally?
M.
Thanks
xxxMJTxxx said:
Ok
It had 60 percent battery cap update forced to me overnight last year but I flashed that with older firmware so it went back to 100 percent, I also installed old 6.3 package disabler and blocked all programs mentioned on forum.
Is there anything else would you advice to do additionally?
M.
Thanks
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I'm no expert mate, but I think you are good to go. You could try No Root Firewall as well I guess, but I haven't bothered. I have decided not to take ANY Samsung updates though - even for things like Smart Switch and Samsung Health etc - just in case the crafty barstards decide to hide something nasty in their apps.
They've been utter sheets about this whole thing. They have TOTALLY forgotten that they DO NOT own MY phone! It is MINE, not THEIRS!
Chippy_boy said:
I'm no expert mate, but I think you are good to go. You could try No Root Firewall as well I guess, but I haven't bothered. I have decided not to take ANY Samsung updates though - even for things like Smart Switch and Samsung Health etc - just in case the crafty barstards decide to hide something nasty in their apps.
They've been utter sheets about this whole thing. They have TOTALLY forgotten that they DO NOT own MY phone! It is MINE, not THEIRS!
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Ha Ha I thought so!
I have no root firewall but not sure how to set it up being honest
I had Samsung Billing pushed to me few days ago but for some reason I cannot find it under applications in my mobile so I hope Evil Sam is not hidden there waiting to reactivate.
So really we will see after 31st what is going to happen, I really would hate to go back to Note 3 I still have, however it was also good mobile for few years back ago.
How many people still are using/own N7 in UK you reckon?
M.
xxxMJTxxx said:
:
How many people still are using/own N7 in UK you reckon?
M.
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Honestly, I have no clue, but I guess it must be quite a few. They wouldn't be going to the trouble of writing software updates for just a handful of phones would they!
I wonder why on earth they didn't actually stop to think WHY people are not returning their phones? For some clever people, they have behaved like they have the brains of goldfish.
Chippy_boy said:
Honestly, I have no clue, but I guess it must be quite a few. They wouldn't be going to the trouble of writing software updates for just a handful of phones would they!
I wonder why on earth they didn't actually stop to think WHY people are not returning their phones? For some clever people, they have behaved like they have the brains of goldfish.
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the same update is world wide, altering it for different countries is a minor point as the majority of the changes comes in the form of the bands and network support, if they are removing all network support all they need is something that works on the exynos hardware, also the UK phones are the international phones so they are actually used across a load of countries so it is probably a large portion of the world covered by the same update as the UK.
also as I said there is little need for the networks to do their modifications since they all come in the form of network support that has been removed in this update.
No matter what it's going to be a nightmare. I wouldn't expect it to be as simple as walking into your carrier's store and swapping out for s8 - even though I do remember someone over at Samsung saying there was going to be a discount on "the next big thing". I'm in San Jose so Im going to HQ with mine, f em.
Chippy_boy said:
I wonder why on earth they didn't actually stop to think WHY people are not returning their phones?
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They're probably paranoid about being sued on the off chance someone else's phone blows up. It would be bad press if it happens again, probably followed by ignorant people saying that Samsung should have tried harder to stop it, etc etc, because some people have probably missed the whole thing till now and haven't noticed anything. Plus, Samsung wants to be able to say 100% recalled and returned.
FYI I don't own this device, just trying to answer this question. Maybe all of you who have it should put "Proud owner of the Note 7. Take that Samsung" or something in your sigs lol. It would be kinda funny to see.
Sent from my Amazon Fire using XDA Labs
in my country, Mexico, there have not been, any sort of batt capping updates, or any threatening messages about anything! as no burning reports here, the consumer bureau has not issued any order or authorization on the matter, here would be unlawful to capp or restrict the use of a legally owned device, so, all very cool over here
Mr.Ultimate said:
samsung cannot
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Samsung can do anything they want. If you think whatever that is violates a law or your rights as a consumer its up to you and/or whatever governmental agency is involved to get them to do something different. That could take months. Many months. In the meantime you'll be stuck living with whatever decision they make - whether it's "legal" or not. Fighting multi-billion dollar conglomerates isn't for the feint of heart.
Sadly there are people who've tried to do the right thing that are stuck in Samsung's matrix and no law or governmental agency has rescued them. I can't imagine said agency's will feel a lot of sympathy for people who've held on to a phone declared potentially dangerous by its manufacturer for the length of time being discussed here. "I kept my potentially dangerous phone because I didn't like any of the alternatives" or "I was waiting for the Galaxy S8 to come out" seem like pretty self-serving reasons not to take advantage of all the remedies (including a full refund) Samsung provided. This isn't black and white and certainly not a typical "fit for purpose" issue.
BarryH_GEG said:
Samsung can do anything they want. If you think whatever that is violates a law or your rights as a consumer its up to you and/or whatever governmental agency is involved to get them to do something different. That could take months. Many months. In the meantime you'll be stuck living with whatever decision they make - whether it's "legal" or not. Fighting multi-billion dollar conglomerates isn't for the feint of heart.
Sadly there are people who've tried to do the right thing that are stuck in Samsung's matrix and no law or governmental agency has rescued them. I can't imagine said agency's will feel a lot of sympathy for people who've held on to a phone declared potentially dangerous by its manufacturer for the length of time being discussed here. "I kept my potentially dangerous phone because I didn't like any of the alternatives" or "I was waiting for the Galaxy S8 to come out" seem like pretty self-serving reasons not to take advantage of all the remedies (including a full refund) Samsung provided. This isn't black and white and certainly not a typical "fit for purpose" issue.
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All doesnt matter and all goes against the law, just risk of hazard makes them liable indefinitely until its back at their possession and no harm caused during the time.
Im no fain hearted and I dont own 7 figure bank account but I know its not a rocket science to bring giant companies such as apple or samsung to their knees, again, its not for faint hearted, I was talking from a legal stand point.
Darkness and high-cliff edge walking heights are usually appearing dangerous things for most, until they're certain and know there is nothing dangerous/hazardous in the dark and walking the cliff edge not without protections and precautions, metaphorically speaking.
Take a case where mobile phone gets on fire and one or many people suffers fatal consequences, days, months or even years from now, and investigators dig up samsung note7, who they gonna blame? Who has the case against who? Looking from even early state all cards are against samsung where there disaster happens or not samsung should be waist deep to do whatever necessary to sort their clients out. And yes they can try to attempt "write their own laws" warning consumers, threatening with return closing deadlines, refusing to take back dangerous devices back in, blocking devices, etc its their cards their game against everyone, not that they are more than the majority, I call it one against all and no matter how much money they are worth, it can take just few big cases and they will soon realize what wrong turn things can take, not that they would be willing to take such risks when and if case is brought to the round table.
Heck, even a 3 year ago my 10+ year Honda got a safety recall letter warning about potentially defective airbag systems and all was replaced at surprisingly my convenience cost free, even the car was bought second hand and I am probably 3rd or 4th owner of that vehicle, auto manufacturers know about how this game be played out i suppose, has been in this game before or seen it happen, consequences are clear to them if potential event take place, they would not only put someone deep in dirt, they would be there themselves as a consequence, so they took no risks, and I was pleasantly surprised at the same too how much forthcoming they were to sort this out, and note - this is 10+ year old product, not much different case to the one were talking about here, and I believe if they went this far with thing such as this, how much further they would have taken things if they would have found out that these vehicle models would have been a hazardous risk of fire and explosion while driving, parked at house garage etc? Go beat this statement
BarryH_GEG said:
Samsung can do anything they want. If you think whatever that is violates a law or your rights as a consumer its up to you and/or whatever governmental agency is involved to get them to do something different. That could take months. Many months. In the meantime you'll be stuck living with whatever decision they make - whether it's "legal" or not. Fighting multi-billion dollar conglomerates isn't for the feint of heart.
Sadly there are people who've tried to do the right thing that are stuck in Samsung's matrix and no law or governmental agency has rescued them. I can't imagine said agency's will feel a lot of sympathy for people who've held on to a phone declared potentially dangerous by its manufacturer for the length of time being discussed here. "I kept my potentially dangerous phone because I didn't like any of the alternatives" or "I was waiting for the Galaxy S8 to come out" seem like pretty self-serving reasons not to take advantage of all the remedies (including a full refund) Samsung provided. This isn't black and white and certainly not a typical "fit for purpose" issue.
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I reckon you work for Samsung. You must do, or you would have quit your tiresome campaign by now.
And as for "Samsung can do what they like", well let's see how successful they are on Tuesday shall we?
I'll post my update from my unrooted Note7 on Wednesday.
Chippy_boy said:
I reckon you work for Samsung. You must do, or you would have quit your tiresome campaign by now.
And as for "Samsung can do what they like", well let's see how successful they are on Tuesday shall we?
I'll post my update from my unrooted Note7 on Wednesday.
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I've unrooted Note7 also, dont want to touch any mods yet until its definitely necessary
Mr.Ultimate said:
Im no fain hearted and I dont own 7 figure bank account but I know its not a rocket science to bring giant companies such as apple or samsung to their knees
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Read this. The poor sod has been fighting Samsung since 2015 over his SGS4. At the end of the day you have to put a value on your time. The amount of time you'd have to spend even with legal assistance is probably worth more than what you spent on your Note7. The time some here have spent fighting the fighting noose is probably worth half the cost of their phone.
I'm all for principle but there's also the law of diminishing returns. Life's too short to intentionally seek out battles. At least for me. If I'm going to invest heap loads of my time that could be spent doing other more entertaining and productive things it wouldn't be over a mobile phone. It would be for something far more noble.
https://www.engadget.com/2017/01/20/samsung-cant-use-in-box-warranty-to-kill-galaxy-s4-lawsuit/
While I'd love to see Samsung getting screwed right back, I can't imagine there won't be a final return date of some sort and them actually exchanging the phone for the new models. They just sound too cheap for that
BarryH_GEG said:
Read this. The poor sod has been fighting Samsung since 2015 over his SGS4. At the end of the day you have to put a value on your time. The amount of time you'd have to spend even with legal assistance is probably worth more than what you spent on your Note7. The time some here have spent fighting the fighting noose is probably worth half the cost of their phone.
I'm all for principle but there's also the law of diminishing returns. Life's too short to intentionally seek out battles. At least for me. If I'm going to invest heap loads of my time that could be spent doing other more entertaining and productive things it wouldn't be over a mobile phone. It would be for something far more noble.
https://www.engadget.com/2017/01/20/samsung-cant-use-in-box-warranty-to-kill-galaxy-s4-lawsuit/
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Im not going to talk much, but that's not even serious case and analogy is just wrong. Compare this - buying matchbox to light the fire place at home but these matchboxes keep exploding and potentially setting itself on fire on random times (case #1) vs. match box that doesnt have 100% of the content or doesnt light up/doesnt burn every time you strike it (case #2).
Yes, its no brainer about law diminishing returns, if you dont have serious case and intelligent sought trough evidence, plan put together that will be serving to the finish line, and all , dreamland ego and being naive left behind - there is no chance to expect something good coming out of it.
We're talking about life threatening hazardous product here.
Have a great day.
BarryH_GEG said:
Read this. The poor sod has been fighting Samsung since 2015 over his SGS4. At the end of the day you have to put a value on your time. The amount of time you'd have to spend even with legal assistance is probably worth more than what you spent on your Note7. The time some here have spent fighting the fighting noose is probably worth half the cost of their phone.
I'm all for principle but there's also the law of diminishing returns. Life's too short to intentionally seek out battles. At least for me. If I'm going to invest heap loads of my time that could be spent doing other more entertaining and productive things it wouldn't be over a mobile phone. It would be for something far more noble.
https://www.engadget.com/2017/01/20/samsung-cant-use-in-box-warranty-to-kill-galaxy-s4-lawsuit/
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Barry, my plan is to take my Note7 back to Samsung when I am ready (and not before) and ask for my money back, which I am very sure they will agree to, since they are obviously so very keen to get it back.
If in the monumentally unlikely event they say, "no, we'd like you to keep it please" (you're not REALLY suggesting that are you???!?) then I can file a small claim online in 20 minutes. It's a total no-brainer.
Sorry to disappoint you.