Develop Bugs

tried updating radio n phone wont turn on...help

i tried updating my radio to the newest one...so i clicked it...looked away and i had a gray screen then the phone turned off....now it wont power back on at all...not even in recovery...and when plugged into a/c power i dont even get the amber light...what the hell should i do....thanks

What do you mean, you clicked it? Which of the two radio versions? Were you in recovery, ROM Manager, etc..? More detail!

kris54241 said:
i tried updating my radio to the newest one...so i clicked it...looked away and i had a gray screen then the phone turned off....now it wont power back on at all...not even in recovery...and when plugged into a/c power i dont even get the amber light...what the hell should i do....thanks
Click to expand...
Click to collapse
are you rooted or stock? this happened to me once, but it seems that i had a bad rom install. i was able to boot into recovery mode and just restore my nandroid backup of the previous rom. hope this helps.

if you're not even getting the charging light, you're most probably bricked. sorry man.
RIP to your Evo.

i downloaded the newest radio like 7.28,,,then was in rom manager and selected the radio to install from sd card,,,clicked ok...i looked away for maybe 10 seconds and then i saw an all gray screen...then it powered off...now i cant get it to turn on...yes i was rooted...

kris54241 said:
i downloaded the newest radio like 7.28,,,then was in rom manager and selected the radio to install from sd card,,,clicked ok...i looked away for maybe 10 seconds and then i saw an all gray screen...then it powered off...now i cant get it to turn on...yes i was rooted...
Click to expand...
Click to collapse
I know may sound stupid but remove battery for a minute or so and try again... was your batt low when u started the update? May just have to wait for a bit of charge b4 it will turn back on...not sure if this will help but hopefully it will. Best luck to ya.

no...battery was nearly fully charged...and battery has been out for about 20 minutes...im thinking its bricked...anyone got any ideas? also...what do can i say when i take it into sprint..

I Think its bricked :/
But about your phone if it is bricked, i would say i lost it and keep the battery and sd and pay insurance to get a new one.

its hundred bucks for a new one...i was installing a htc radio,,,thinking its covered under manufactured warranty,,,also got 2 batteries for 8 dollars so not a great deal lol

My friend who is a manager at a store said that now that its legal to root a phone its still covered under warranty so is try takin it in
Sent from my PC36100 using XDA App

spencelk said:
My friend who is a manager at a store said that now that its legal to root a phone its still covered under warranty so is try takin it in
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
soo...the manufacture warranty isnt void?

spencelk said:
My friend who is a manager at a store said that now that its legal to root a phone its still covered under warranty so is try takin it in
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Yea its legal and your friend is probably a cool dude and don't care and will warranty them but unfortunately they don't have to honor the warranty if user changes / modifies software that was not ota or provided by HTC or Sprint. Use at your own risk.
I would'nt tell them you tried messing with the software. I would just say you woke up this morning tried to turn on the phone and it would not turn on. Tell them you turn your phone off every night when you go to bed, keep it simple.
It's void if they know about it. That's what they said on g4 atots when they did the special on jailbreaking and rooting. But will they know if it don't turn on? I assume they (htc) would just flash new software on it and give it out as refurbished.

alright thanks guys...but it was the htc software lol...new radio update...idk,,maybe that dont count since someone had to extract it.,..but thanks guys

Its a long shot but wait a couple days for the update to come out and tell them you tried to update and it did that......
Sent from my PC36100 using Tapatalk

Yes, it is legal via an exemption to the DMCA to root/jailbreak a phone - HOWEVER, if you break the phone by doing this, it isn't going to be covered under the warranty. The warranty still only covers normal use, and hacking, however legal, isn't normal use. Sorry dude. Magnusson Moss Warranty Act, look it up. Warranty doesn't cover when you break the thing yourself, only when a manufacturer / latent defect causes a failure.

It really depends on which sprint store you go to. I always go to a 3rd party Sprint repair shop near my house. I had a rooted hero to 2.1; when the evo came out i bought one and took the hero to the sprint shop to update to the official 2.1 version to give to my dad. When they tried updating it, the phone would never fully boot so they gave us a brand new one. yes they new it was rooted and had a custom rom, i had talked to them that day and before about it and they didnt care.
anyway, best of luck in this situation. If you dont have a cool sprints guys than i would take sprink's advice and say you woke up and it wouldnt turn on. if there is no damage, what can they do?

^ Good luck with that...legal or not, he screwed the phone up. Not a warranty issue...

Just seen this thread they might be able to help you out.
http://forum.xda-developers.com/showthread.php?t=735686

Same thing happened to me...
I tried to restart my Evo today and the same thing happened. I took it to the Sprint store and the tech there said that the power button actually failed, and that they had to ship me a replacement. From what he was saying this has happened on a few of the Evos.

Ouch brick. Bring it back play stupid. I bet the issue was using rom manager to flash a radio. A radio isnt a ROM its the MOST IMPORTANT piece of code the phone has and a sure fire way to brick it if you mess it up. I wouldnt use rom manager other than to boot into recovery

[Q] Am I completely screwed?

I just got my E4GT a couple weeks ago...all of a sudden, it started going to hell. The touchscreen stopped working pretty much completely, it won't charge and won't acknowledge the USB cable at all, so I can't connect to Odin or flash a stock firmware, or use a usb jig.
It's a hardware issue, I know but can I still take it in? What are the chances they'll say I can't return it because I rooted it? All of the employees at my sprint store seem pretty clueless...is it worth a try just to see if they can fix/replace it?
I really don't want to pay 100 bucks for a new phone just because I rooted it -__-
Also, my parents are REALLY, REALLY pissed.
Thanks, for the love of god, help me.
I have to go on a trip in 3 days and I NEED my phone.

Isnt this same post in General?
One post in one section is all you really need...
Sent from my SPH-D710 using xda premium

First you say it's a hardware issue then you blame root. You should just take it back for a replacement. And never root again unless you know what you're doing.
Sent from the future.

I've posted this message before in the og epic forum: my grandfather always told me, of you can't afford to replace it, you have no business messing with it. Don't get started modding unless you are willing to buy another phone.
And I agree with the other guy, its either your flash issue or hardware. Not both.
Sent from my SPH-D710 using XDA App

Your screwed
Sent from my SPH-D710 using XDA App

I saw a video that someone posted here today. Let me try and find it, it's hella funny and it reminds me of you.
Here you go
http://forum.xda-developers.com/showthread.php?p=19597685#post19597685

If the battery is dead resulting in a phone that won't power on... there is no solution that can be offered here besides finding a cable that works to charge it.
If you bought this phone "a couple weeks ago" I'm going to bet we are past your window for returns, and if you modified your phone and don't know how to fix it, or can't do a simple troubleshoot of the USB cable/port... yes, you are completely screwed for the timeline you have setup.
Bring it to a sprint store, ask if you can test to see if their charger will charge your phone. If it does, its the cable and you can go buy a new one (better one) and all the other problems are probably moot.
If it doesn't charge, then its hardware issue on your phone (or an issue with something you did that we cannot reverse without the phone gaining power plus being able to be in download mode,) and you already know what I'm going to say.

SocialReject said:
First you say it's a hardware issue then you blame root. You should just take it back for a replacement. And never root again unless you know what you're doing.
Sent from the future.
Click to expand...
Click to collapse
This. Don't root your phone if you don't have the means or the willingness to deal with it if you bust it!

I'm Screwed & Offering A Bounty

So here's the deal: I got my E4GT and rooted it. Everything was fine until I let my son play a game on my phone and the USB cable became unplugged. He decided to "help" me and plug it back in. In doing so, he bent the cable end to 90 degrees and jacked up my USB port. It will charge, but the PC does not recognize it for data. I worked with another user on here to come up with any ideas to restore to stock so I could exchange it. The closest that I came was going back to a stock kernel. Unfortunately, it is now stuck in a boot loop and I can't flash anything else since I am back to stock kernel. I tried to take it to my local store for repair, figuring that I would offer the guy some cash to just get it back to booting correctly. Unfortunately, I must have the one guy at the one store where they don't bend the rules. So right now I have a paperweight. I will pay anyone who can come up with a fix a $50 bounty. I'm really hoping that I don't have to just pitch this thing.
Thanks and feel free to PM any solutions.

Do you have Sprint TEP? If so, you can probably get it exchanged for no cost. If not, it would be $35.

bradspace said:
So here's the deal: I got my E4GT and rooted it. Everything was fine until I let my son play a game on my phone and the USB cable became unplugged. He decided to "help" me and plug it back in. In doing so, he bent the cable end to 90 degrees and jacked up my USB port. It will charge, but the PC does not recognize it for data. I worked with another user on here to come up with any ideas to restore to stock so I could exchange it. The closest that I came was going back to a stock kernel. Unfortunately, it is now stuck in a boot loop and I can't flash anything else since I am back to stock kernel. I tried to take it to my local store for repair, figuring that I would offer the guy some cash to just get it back to booting correctly. Unfortunately, I must have the one guy at the one store where they don't bend the rules. So right now I have a paperweight. I will pay anyone who can come up with a fix a $50 bounty. I'm really hoping that I don't have to just pitch this thing.
Thanks and feel free to PM any solutions.
Click to expand...
Click to collapse
Just because you're on a stock kernel doesn't mean you can't flash in Odin. I don't understand. Can you or can you not get into download mode (Vol. Down + Power)?
Sent from the future.

Have you tried using a different USB cable than the one that got bent?
Here's the ODIN tutorial http://forum.xda-developers.com/showthread.php?t=1274337 and this a back to stock you can use http://forum.xda-developers.com/showthread.php?t=1282420 this will be your only way out since you said you don't have CWR any longer cause of the stock kernel that "someone" had you install.
"IF' you are able to get in to download mode, this TAR will get you back to stock so you can start fresh. If the USB connection is jacked up for good, then you're sol.
In that case I would odin some weird **** just to jack it up completely then call in for a warranty replacement free of charge.

You should be able to do a "factory reset" with stock recovery, this may stop the boot loop.

Did you see the part where his PC won't recognize USB for data?
sent from my Epic 4g Touch

Can you get into recovery at all? Power+volume up

Duce HD2 said:
Have you tried using a different USB cable than the one that got bent?
Here's the ODIN tutorial http://forum.xda-developers.com/showthread.php?t=1274337 and this a back to stock you can use http://forum.xda-developers.com/showthread.php?t=1282420 this will be your only way out since you said you don't have CWR any longer cause of the stock kernel that "someone" had you install.
"IF' you are able to get in to download mode, this TAR will get you back to stock so you can start fresh. If the USB connection is jacked up for good, then you're sol.
In that case I would odin some weird **** just to jack it up completely then call in for a warranty replacement free of charge.
Click to expand...
Click to collapse
yeah, my cable would do exactly as he said where it would charge but not do data, new cable fixed that

coldblooded79 said:
Did you see the part where his PC won't recognize USB for data?
sent from my Epic 4g Touch
Click to expand...
Click to collapse
Did you see the part where I said maybe trying to replace the cable??
Sent from my SPH-D710 using xda premium

And here is the winner...I have done this with several devices and it always works:
Put it in the microwave.
Set the cook time for 2 second.
Press start.
It will completely fry the inside of your device. It will never turn on again. They will be unable to tell what caused the phone to malfunction. IT WILL NEVER TURN ON AGAIN...LOL!
Voila...return the phone as "defective"
Pm me with any questions you may have...
Sent from my SPH-D710 using Tapatalk

edit...deleted post

SocialReject said:
Just because you're on a stock kernel doesn't mean you can't flash in Odin. I don't understand. Can you or can you not get into download mode (Vol. Down + Power)?
Sent from the future.
Click to expand...
Click to collapse
I CAN get into Odin mode, but because my USB port is jacked up the PC doesn not recognize it so Odin does not see it.

kse91holydiver said:
Can you get into recovery at all? Power+volume up
Click to expand...
Click to collapse
I can get to recovery, but because I went back to stock kernel I can't flash any ROM's.

Sunsparc said:
Do you have Sprint TEP? If so, you can probably get it exchanged for no cost. If not, it would be $35.
Click to expand...
Click to collapse
I don't have it and I can't add it after 30 days or so I was told at the Sprint store.

Duce HD2 said:
Have you tried using a different USB cable than the one that got bent?
Here's the ODIN tutorial http://forum.xda-developers.com/showthread.php?t=1274337 and this a back to stock you can use http://forum.xda-developers.com/showthread.php?t=1282420 this will be your only way out since you said you don't have CWR any longer cause of the stock kernel that "someone" had you install.
"IF' you are able to get in to download mode, this TAR will get you back to stock so you can start fresh. If the USB connection is jacked up for good, then you're sol.
In that case I would odin some weird **** just to jack it up completely then call in for a warranty replacement free of charge.
Click to expand...
Click to collapse
I've tried three or four different cables with no difference.

steindog99 said:
And here is the winner...I have done this with several devices and it always works:
Put it in the microwave.
Set the cook time for 2 second.
Press start.
It will completely fry the inside of your device. It will never turn on again. They will be unable to tell what caused the phone to malfunction. IT WILL NEVER TURN ON AGAIN...LOL!
Voila...return the phone as "defective"
Pm me with any questions you may have...
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
This may be a question for a Sprint rep, but would they have noted my records since I went to the store to have it repaired and admitted that it was rooted? If not then OI may take a damage route out if it'll work.

bradspace said:
This may be a question for a Sprint rep, but would they have noted my records since I went to the store to have it repaired and admitted that it was rooted? If not then OI may take a damage route out if it'll work.
Click to expand...
Click to collapse
Firstly, we're not supposed to reject phones for root. Our M&P's clearly state we work on rooted phones and does NOT void any warranty with us. So either call him out on that or find a different tech.
Secondly, the microwave idea? If i see so much as any board damage, the phone's getting rejected. Then your definitely put of luck because your device will be flagged as DBR an ineligible for exchange. Not a smart idea, considering responsible techs such as my self make it a point to inspect every phone internally if it's not turning on at all.
Sent from my SPH-D710 using xda premium

bradspace said:
This may be a question for a Sprint rep, but would they have noted my records since I went to the store to have it repaired and admitted that it was rooted? If not then OI may take a damage route out if it'll work.
Click to expand...
Click to collapse
I doubt they would have noted it, plus when he takes it in they would no way of knowing since phone is magically broken...
Sent from my SPH-D710 using Tapatalk

squshy 7 said:
Firstly, we're not supposed to reject phones for root. Our M&P's clearly state we work on rooted phones and does NOT void any warranty with us.
Click to expand...
Click to collapse
So how exactly do I "call him out"? My only option for a repair store is a horrible place. They are the only major store for MILES around and treat EVERY customer like ****. If I just say that he's supposed to work on it and there is nothing saying that the warranty is voided, he most likely is going to tell me to get bent.

bradspace said:
So how exactly do I "call him out"? My only option for a repair store is a horrible place. They are the only major store for MILES around and treat EVERY customer like ****. If I just say that he's supposed to work on it and there is nothing saying that the warranty is voided, he most likely is going to tell me to get bent.
Click to expand...
Click to collapse
is the usb port on the phone bent? Like loose or anything? you could always lookup how to open the phone and solder a replacement usb jack on. I believe its a simple 3 to 4 point solder on the edge of the board.

USB Issues...

Hi All,
My SGS2X no longer connects to any PC for anything other than charging.
I've tried everything, trust me. I've come to the conclusion that it is defective and want to return it for a new one. The problem is that I have rooted it and need to undo this before I return it. Telus told me it would need to be sent to Samsung for testing before they will give me a new one, so I need to unroot before I allow this.
Is there any way to unroot without a USB connection to a PC or am I screwed?
Thanks,
Mael

you might want to send it in for repair, to have the USB port replaced

Try using a different wire this same thing happened to me i believe
Sent from my SGH-T989 using XDA App

You might haved tried that tho try another to be safe
Sent from my SGH-T989 using XDA App

every time my phone drops to the floor while plugged in, the first thing i always worry about is the usb port
because of those issues reported above

Tried different cables, same problem.
Same cables work with other devices and other phones...
Phone has never been dropped, plugged in or not, so must be a defect.
Seems like a defect to me and thus covered under warranty, only prob is that it's rooted, voiding the warranty. Hence the question on unrooting, but I don't think it's possible.
I may just put up with it for now... It's a hastle not having access to USB storage, but I can work around that. Once I decide what I want for a second phone (Nexus or Note), I'll buy that, then brick the GS2 and go for warranty replacement then...
Pain in tha a$$, but thems tha breaks...

just ... never mind
i was going to suggest Odin, but then i remembered, sheet no USB, no can't do

the stock rom can't be flashed form CWM on the external sd card? I didn't realize that ODIN was required to put back to stock. Just wanted to clarify this.

Have you tried blowing out your usb port on the phone with some compressed air ???
Had a friend of mine , brand new phone, his USB just stopped, it would charge, but nothing else ... Screwed with it for hours, then he blew it out, and it worked ..
Sometimes your phone just wants a good blow job, just like the rest of us ...
(yeah yeah rude crude and socially unacceptable , but hey still funny) ...

Never thought of that... I'll give it a try...

MaelXca said:
Is there any way to unroot without a USB connection to a PC or am I screwed
Click to expand...
Click to collapse
This thread describes a method for flashing a stock kernel and (somewhat) stock ROM by flashing the files with CWM. You won't need your USB port, I just don't know if the stock ROM linked to in that post, will pass for "stock" on your Telus SGS2X. It may be good enough to pass for a warranty exchange/repair, etc., or there may be a stock Telus ROM floating around that is CWM flashable.
Good Luck..

Have u tried the samsung usb cable that came with your phone? ive found samsung phones to transfer data with the stock cable...everything else just charges the phone....just a suggestion
Sent from my SGH-T989 using xda premium

Tried the compressed air, no effect.
The ROM on the phone is stock, all I've done is root and install CWM.
To al appearances the phone is stock, but for the presence of superuser and CWM.
Tried the original cable, no difference...
Telus told me to go where I bought the phone, so I'm going to try going to BB and raising a stink, see if they will replace it...

By bb u mean bestbuy im sure they will they are awesome with returns well atleast the one by my house i like there no questions asked hahaha
Sent from my SGH-T989 using xda premium

My USB is not working. What can i do?

Ive had this phone since the day it came out, and since then its been dropped several times. My phone is rooted and now my usb crapped out on me.
It does not charge properly(very slow charging) on top of that when i connect it to a computer it will not recognize it at all. I know its not the wire either cause i tried with a different phone and a different computer, my phone wasnt being recognized as a mass storage.
I took it back to tmobile and a new phone is sopposed to come in but, im scared about the warranty being voided because my phone is rooted. I tried making it as stock as i could by flashing a stock rom. But that actually kinda made things worse cause now i dont have cwr , no root, and no usb so i cant use download mode to odin flash. My phone still has darkside's kernel on it too and i tried looking for a stock kernel and theyre all for odin.
So i guess when it comes right down to it, is there a way to get a stock kernel on my phone? I really dont want them coming back to me and saying the warranty is voided cause its rooted :/ is there anything i can do?

sanziosan said:
Ive had this phone since the day it came out, and since then its been dropped several times. My phone is rooted and now my usb crapped out on me.
It does not charge properly(very slow charging) on top of that when i connect it to a computer it will not recognize it at all. I know its not the wire either cause i tried with a different phone and a different computer, my phone wasnt being recognized as a mass storage.
I took it back to tmobile and a new phone is sopposed to come in but, im scared about the warranty being voided because my phone is rooted. I tried making it as stock as i could by flashing a stock rom. But that actually kinda made things worse cause now i dont have cwr , no root, and no usb so i cant use download mode to odin flash. My phone still has darkside's kernel on it too and i tried looking for a stock kernel and theyre all for odin.
So i guess when it comes right down to it, is there a way to get a stock kernel on my phone? I really dont want them coming back to me and saying the warranty is voided cause its rooted :/ is there anything i can do?
Click to expand...
Click to collapse
Most the time they won't really care a whole lot if it is still rooted
I sent a fully bricked on back that had the flash counter still up, rooted, custom rom and kernel. Not a word

icepally said:
Most the time they won't really care a whole lot if it is still rooted
I sent a fully bricked on back that had the flash counter still up, rooted, custom rom and kernel. Not a word
Click to expand...
Click to collapse
I sent my Vibrant to Mobile Tech Videos to get my USB port replaced. They charge $35.00 and it got back to me in 10 days. Just giving you another option if your scared to send it to T-Mobile.

Well i already contacted tmobile and they going to send me a new phone. It wont be in for another week.
Ill just turn it in and cross my fingers lol
what will they do if they mark it for voided warranty anyways?

Worst they can do is charge you money

icepally said:
Worst they can do is charge you money
Click to expand...
Click to collapse
Actually ..the worst they can do is keep your phone for a month and a half, call you and tell you its ready, make you go pick it up only to find out it hasn't been fixed because it was damaged by liquid (even thought all stickers are 100% clean).
Yes indeed.. this is indeed what Telus did to me.
In any case, I called Samsung and they took care of the problem for me. Turned out to be a defective USB jack that they just replaced, and they ignored my CM7 install (although they did seem to reflash it back to stock for some reason)... They did not find 'water' damage so the repair was done under warranty.
I don't know about TMo but Telus tends to drop the ball in these kind of situations.

Rapalax said:
Actually ..the worst they can do is keep your phone for a month and a half, call you and tell you its ready, make you go pick it up only to find out it hasn't been fixed because it was damaged by liquid (even thought all stickers are 100% clean).
Yes indeed.. this is indeed what Telus did to me.
In any case, I called Samsung and they took care of the problem for me. Turned out to be a defective USB jack that they just replaced, and they ignored my CM7 install (although they did seem to reflash it back to stock for some reason)... They did not find 'water' damage so the repair was done under warranty.
I don't know about TMo but Telus tends to drop the ball in these kind of situations.
Click to expand...
Click to collapse
TMobile does not fix it, they replace your phone first (usually) and you send in your old one
Sent from my SGH-T989 using xda premium

I've sent mine back 3 times rooted and never had a problem. They just send you a refurbished one. I wouldn't worry about it. Worst case you can always brick it then they definitely won't know it was rooted.
Sent from my SGH-T989 using xda premium

VoiD_Dweller said:
I've sent mine back 3 times rooted and never had a problem. They just send you a refurbished one. I wouldn't worry about it. Worst case you can always brick it then they definitely won't know it was rooted.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
hence username